With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...
Archive

Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...
04 December 2020
From: Sponsored Content

The Boomin portal, which incentivises agents to cross-sell and benefit from referral fees, is to receive advice on fee disclosure from...
19 November 2020
From: Breaking News

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...
01 May 2020
From: Breaking News

Purplebricks Local Property Experts are asking sellers who are not allowing agents into their homes during the virus crisis to draw...
03 April 2020
From: Breaking News

The Trading Standards report on the future of referral fees is almost completed and will be sent to government next week. However, James...
28 February 2020
From: Breaking News

Reservation Agreements are the subject of the moment in the agency industry. The Ministry of Housing, Communities and Local Government is to...
09 November 2019
From: Features

An estate agency will pay out over £40,000 after being found to have misled customers and allowing one of its own...
29 October 2019
From: Breaking News

The leasehold scandal continues to generate plenty of column inches, with fresh stories emerging almost daily of people living in unsellable...
18 April 2019
From: Breaking News

When it comes to major issues confronting housing, and in particular the direction that the government would like to take the...
23 March 2019
From: Features

The Law Society claims that the unforeseen charges faced by some purchasers of leasehold properties could be addressed “if developers and...
20 March 2019
From: Breaking News

The National Association of Estate Agents has led the support for stricter new guidelines on transparency for referral fees. The clampdown means agents...
01 March 2019
From: Breaking News

The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...
28 February 2019
From: Breaking News

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...
16 January 2019
From: Sponsored Content

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...
29 September 2018
From: Features

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...
29 August 2018
From: Sponsored Content

In 2014 The Properties Misdescriptions Act was repealed and replaced with the Consumer Protection from Unfair Trading Regulations, otherwise known as...
29 August 2018
From: Sponsored Content

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...
21 August 2018
From: Sponsored Content

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...
03 May 2018
From: 60 Second Interview

The Property Ombudsman has launched an online training module which it describes as the first of its kind. The interactive module -...
29 March 2018
From: Breaking News

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...
18 November 2017
From: Features

It used to be so easy. Around 20 years ago there were what we now call full-service estate and letting agencies, and...
23 September 2017
From: Features

Annoying isn’t it. You take on a stunning property, agree a compelling asking price and your Vendor is desperate to get the...
02 February 2017
From: Sponsored Content

The Royal Institution of Chartered Surveyors is the latest body within the industry to warn its members against portal juggling. Following statements...
15 November 2016
From: Breaking News
The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...
13 September 2016
From: Sponsored Content

With an anticipated “Call for Evidence” from the Dept of Business Innovation & Skills looking into the home-buying experience ETSOS is...
01 September 2016
From: Sponsored Content

An estate agency has been fined after a trading standards team accused it of making misleading statements on its website. Warwickshire county...
17 August 2016
From: Breaking News

With ever increasing obligations, estate agents know that compliance matters now more than ever. However, being able to obtain access to the...
12 August 2016
From: Features

The National Trading Standards Estate Agency Team is warning agents not to engage in portal juggling - an activity it describes...
12 August 2016
From: Breaking News

An insurance company claims that around 60 per cent of estate agents do not check with their vendor clients about disputes...
10 November 2015
From: Breaking News

A High Street estate agent has branded the latest guidance to the industry on Consumer Protection Regulations as “a complete mess”...
14 September 2015
From: Breaking News

There have been concerns raised over new trading standards guidance for estate agents on having to reveal ‘significant defects’ about properties...
03 September 2015
From: Breaking News

A new trading standards Guidance on Property Sales has been launched aimed at improving estate agency service to customers. The Powys-based National...