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TODAY'S OTHER NEWS

Rightmove accused of 'sinister' changes to listings of agent who quit

Listings from an agent who ended his contract with Rightmove were not removed as he expected - instead, he is accusing the portal of taking “another more sinister route” by labelling the properties as “no longer on the market.”

As a twist to the story, one of the properties in question was actually the agent’s own four bedroom home.

David Leake is managing director of Houses Etc, a Yorkshire agency based in Goole and also offering online sales as well as traditional full-service. 

Leake last week tweeted his support for an online petition calling on the government to decline Rightmove any public funding through the government’s Covid Corporate Financing Facility - the major loan facility made available to some of the country’s largest companies during the Coronavirus crisis. 

However, over the weekend Leake discovered that when his Rightmove contract expired late afternoon on Thursday April 30 they had not been removed as he expected - but they had their status changed.

On Saturday Leake emailed Rightmove. The email reads:

“I am somewhat shocked & disappointed to notice that rather than remove all my properties from your portal as of 4:30pm April 30th as per our contract, you have chosen to take another more sinister route.

“The attacked screenshot, taken today, clearly shows one of my properties as ‘no longer on the market’ when this is not the case.

“The property in question just happens to be my own home, and I am pleased to inform you that it IS still on the market, however it is not listed on your portal.

“I personally view this as misleading and false advertising.

“Can I please ask why my properties are showing as ‘no longer on the market’ and what you intend to do to rectify this false information?”

Rightmove accused of 'sinister' changes to listings of agent who quit

An industry analyst - not an agent - contacted EAT about the same issue over the weekend,. He did not want to be named, but suggested that this was “clearly designed to alert the owners and or competing agents” adding “this appears to be a spiteful move and strategy in an attempt to cause a rift between agent and seller and/or agent and agent.”

A Rightmove spokesperson told EAT yesterday that a member of the team would speak with David Leake on Monday and that the listings were no longer live on the portal so would not show up in searches made by buyers.

  • Murray Lee

    Sinister moves by Rightmove ? Now theres a "surprise" LOL

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    Should have delisted them first and removed data and floor plans etc as the data worth more to them as other agents use it on Rightmove plus - alway remove pictures any attachments and info inc measurements before closing the feed, if done like that they loose the data

  • icon

    They did the same thing to a friend of mine last week. Disgraceful tactics which shouldn’t go unpunished.

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    They nailed you in the user agreement!

  • John Evans

    this is disgusting behaviour and another reason to leave rightmove

  • icon

    Are their children in charge!!!
    For a company that has to make sure that advertising is correct, this seems to be very immature.
    Do Rightmove actually think that they are the agents, and all the "actual" agents are just their representatives.

  • Michael Riley

    Hardly sinster. That message comes up with every listing that is removed by an agency, whatever the reason.

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