There’s been another shortlist announced for The ESTAS 2020 - this time for the best suppliers to the estate and letting agent sector for customer service.
The ESTAS Supplier Awards recognise supplier firms who have delivered the best customer experience to their respective agency clients in 2019.
Now in their 10th year, the supplier categories have become an integral part of the annual ESTAS competition providing a badge of excellence which is instantly recognisable by agents and highlights a supplier’s commitment to quality service.
Seventeen supplier firms have made this year’s shortlist across various product sectors. The shortlist was determined purely on the feedback received from a record 7,500 agents who used each supplier’s services during 2019.
Simon Brown, the founder of the ESTAS Group, says: “Just like great agents the best suppliers to the industry go out of their way to provide exceptional service to their agency clients and they should be recognised for that. We understand that different types of products and services require different service levels so we highlight ‘Best in Sector’ suppliers as well as the overall Supplier of the Year.”
Simon Whale - founder of Kerfuffle, the sponsor of the supplier awards - adds: “With so many suppliers in the property sector, all claiming to deliver the best products and services it’s almost impossible for agencies to make informed decisions about who they should be using.”
As part of this year’s supplier category there will also be a special Kerfuffle Supplier Award, based on a combination of reviews and Kerfuffle’s own Which?-style audit.
This year’s winners will be announced by ESTAS Brand Ambassador Phil Spencer at the 17th annual ESTAS Awards on May 15.
Spencer says: “The industry’s leading suppliers are instrumental in helping agents provide excellent service, they are an extension of that experience so the service they deliver to agents is crucial, it’s therefore only right that the ESTAS puts the spotlight on their efforts.”
The awards, which have Zoopla as headline sponsor, will take place in the Grosvenor House Hotel on London’s Park Lane where 1,000 of the UK’s top property professionals will gather.
The full supplier shortlist is here and a reminder that the awards can be attended by any firm in the residential property sector - more details are here.