What happens when your sales progressor is off work?

09 September 2020 6833 Views

At mio, we often have conversations with Estate Agency firms who have a dedicated sales progresser in their team. Whilst there are lots of benefits to having a centralised sales progressor there are some pitfalls; here are some of the reasons why;

“I do all the sales progression for the entire team. I don’t need mio because I’ve got a really great system which I’ve used for years.” 

mio, “so what happens when you’re on holiday or if you’re off work unexpectedly”

“I try to update all my colleagues before I go away so they can handle questions from buyers and sellers”

mio “so when you’re away they can access your files to help them update buyers and sellers”

“well, no because some of it’s in my head and quite a lot of it is on paper and it’s a bit tricky to follow”

mio “so they can’t really provide accurate updates and if you can’t do a handover before you go away, they may not be able to provide any updates or do any form of sales progression?”

“well, yes, I guess that’s correct”

mio “so if you’re away from the office for whatever reason, sales progression could just grind to a halt”

“well, yes I suppose it might”

Little or no revenue is generated from getting a property to SSTC.  Agents rely on sales completing to generate commission and sales progression is what gets deals there, so it’s important to have a collaborative approach across a business even if you have a centralised resource. mio is the simple to use sales progression platform that encourages collaboration: a simple process for progressing a sale. No more paper files; post it notes or having to rely on your memory.  Those progressing sales know what they have to do next and they can see what’s already happened.

• everyone in a branch has a view of the status of every sale.  All of your team can update buyer and sellers, even if the person responsible for sales progression is away from the office.

• Branch Managers have a quick view of the status of every sale for more accurate pipeline forecasting.

• New user set up and training in under a day.  If your Sales Progressor is unexpectedly off work, we can get another member of your team set up really quickly.

We know that a lot of people find it difficult to change the way but as Donnetta Holland, Sales Manager at Robinson Reade highlights, making the change to mio delivers:

“I became a mio advocate long before the lockdown, which has highlighted how beneficial the system is. Having previously operated a largely paper based sales progression process, I would not have been able to access the chain information and progress our sales as efficiently had I not been using mio, which would have made progression very difficult. Its so simple and easy to setup an account and get started, whether you are in the office or working from home….and by the way, the technical support is exemplary!”