Congratulations to Romans on its win as Estate Agency of the Year.
The firm won the accolade in yesterday’s packed-out awards ceremony in central London.
The citation said that the company was all about personal service, and understanding the reasons why and how customers engage.
It said: “Romans takes these principles and weaves them through its entire operation without exception, and with huge buy-in from the staff.
“Every action is undertaken for the benefit of the customer and it is rewarded for this approach with excellent market share and loyal client base.”
Romans also took the award for medium-sized agent of the year, while Connells won the award for best chain and Karl Tatler’s impressive performance as a small independent in the north also gave it the national title in its category.
The awards, hosted by Ben Fogle, also honoured EAT’s own Rosalind Renshaw for her 'outstanding contribution' to the industry.
The citation paid tribute to how she has both reported and shaped property news, and spoke of her 'razor sharp commentary' and her 'palpable affection for, and affinity to, estate agents'.
Comments
Re-iterate other's comments Rosalind, well done - always look forward to reading your news and stories.
Well done to Romans, top agent to work for.
Well done Ros - richly deserved. We are all proud that you have been recognised for your immense efforts.
Have a great Christmas
Oh my god Mr Rant,
You really have lost the plot, me thinks.
Hey Mr Rant, friendly advice for you. Try popping into your local garden centre and try purchasing a mulberry bush for planting in your window box, around which you can go again and again without fear of rejection. They may well tell you that it should be a mulberry tree, but I can see you now getting your point across to the garden centre man that you only want a mulberry bush, and the prices of mulberry bushes are dropping due to lack of demand.
After that, try going to a local pet shop and asking to purchase a flea comb. When you inspect it you will discover it has very fine teeth. Your very own 'fine tooth comb' for sifting through the meaningless drivel.
With your new equipment you will be in much better form than ever before, I am sure of this.
As I said before Sir,
Dear Mr Rant,
You seem to be electroencephalographically challenged.
Really matie, try the red letter day or hairdrying game if you are that bored. You can't get into my mindset or fathom my thoughts.
My reply that has attracted one person's interest was to an anon poster (Brian - the same poster), so I didn't direct it to them at the start. It would have flowed straight above their post, so I didn't direct the opening sentence either. Someone got a post inbetween by a whole six seconds though, which is why my comment is being taken so out of context: Here's the conversation in time order:
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Fun Boy Agent on 2011-12-07 09:53:40
Young people save? Outrageous I say.
Bring back 100% deposits..... NOW
Save those poor savers
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The Frog on 2011-12-07 11:55:36
“Bring back 100% deposits..... NOW”
I would LOV E IT if that was the case, average house prices would fall back to about £35k.
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Anon 2011-12-07 12:28:33
@Frog
Why if money was freely available - and cheap money interest rate wise - would as previously seen insatiable demand not drive the average price to £350K?!!!
What on earth makes you think plentiful cheap money and limited supply drives prices down?
Not an economist are you?!!
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rantnrave on 2011-12-07 12:30:56
100% deposits, not 100% loans. What would happen to UK house prices if it became illegal to buy a property with borrowed money?
To be fair PeeBee, Fun Boy Agent got a load of grief from a flurry of posters (I wasn't one) for his comment. There's only one who's making a deal out of this, trying to drum up the same response as FBA got and failing miserably.
I'm directing my response at them, not FBA, who I am sure made a typo and knows the difference between a loan and a deposit (although FBA has been putting the boot in quite a bit - he 'defriended' me earlier). The other guy, though, I'm not so sure sure about...
The ultimate irony here is that it was his misinterpretation in the first place that I was highlighting. He posts under lots of different aliases to make it look like more people and used to go by the name of Brian, or sometimes, Brain. He no longer uses that name because it was noticed that he couldn't actually debate with any of the issues, just make childish responses. In the past he's accused me of copying and pasting the sources I use, which is a bit of a bizarre of a thing to get upset about.
Actually, I take it as a compliment when someone gets upset about my comments but can't make a positive contribution in response. Means the message is getting through... : )
Brian's a bit late to the party really - there was much worse abuse hurled at my comments on this site six to nine months ago. I assume he bought a place in 2007 with a 125% mortgage from Northern Rock and is trying to find an outlet for his anger at how that's working out.
Appreciate you bring some sanity into this situation though.
"But would you want a nomination from a twerp that posted this!
Added by rantnrave on 2011-12-07 12:30:56
100% deposits, not 100% loans. What would happen to UK house prices if it became illegal to buy a property with borrowed money?
Hmm let me think......."
Okay... I'm gonna get all serious here for a minute. Doesn't happen often...
A few weeks ago, what seemed to be a million posters crawled out of the woodwork and ripped the cr@p out of FBA because of something he said which was PERFECTLY REASONABLE when read in context - but it suited them to take it straight out of that context so that it 'read' something completely different. Ha bloody ha. FBA basically took the attitude of "whatever - up yours." HE knew what he meant - as did a few other posters.
Now THIS time, he said something else which COULD be taken two ways (three, actually, IF you believe that he actually made a mistake...):
"Young people save? Outrageous I say.
Bring back 100% deposits..... NOW
Save those poor savers"
As it is, in context, it can be read as a perfectly reasonable, normal statement - assuming you all know and appreciate the humour behind the animal that is FBA, that is.
However, rant picked up on "Bring back 100% deposits..." (which following the trail I believe to be from a post from 'The Frog' who had reposted that single sentence in isolation as if FBA got it wrong.
rant's own response - "100% deposits, not 100% loans. What would happen to UK house prices if it became illegal to buy a property with borrowed money?" - is a valid question... however I would have chosen a more 'appropriate' word than "illegal".
I am certain that on reflection he would also - as I am equally certain that had FBA have thought that his original statement would be held up on a pike he may well have worded it differently also (of course I could be wrong on both counts at which point you can all have a laugh on my account! Won't be the first time... won't be the last...).
And then - it got all brown and sticky... and here we are now giving rant grief about it, who in defence keeps slinging it back at FBA - and round it goes again...
We're all adults aren't we? rant posts more sense than many other individuals here, generally in good humour - and gets plenty of stick for it which he takes on the chin and gives back in style. He has an agenda which he wants to get over - as do Agents, me - hell so does the whole of the population!
I wonder what would happen if 'rant' came into your offices to want to discuss the merits of buying or sitting it out?
Personally, I'd LOVE to have a face-to-face with the guy...
There - said my bit. Feel free to stick my head on a pike with the other two.
I'll be in good company is all I'll say to finish.
Yes Sib, your post was very funny. Are you trying to take my crown?
I explained to an HPCer, it is easier to get older than it is to get wiser. The hardness of butter is directly proportional to the softness of the bread.
To succeed in HPCing, it is often necessary for the HPCers rise above their principles.
Two things are infinite: the universe and human stupidity; and I'm not sure about the universe.
~ Albert Einstein ~
Congrats to the lovely Rosalind on this well deserved award.
Nat, Toby and all the Angels at Angels Towers >:
Aw FBA come on admit it; that was a witty pun.
In any event, I echo RnR's sentiments insomuch that Ros does a sterling job with this site - that much has never been in doubt.
I'd love to stop and heap more misery but i've got a pub to go to.
Ciao
To all my HPC'er friends on here (and Rant).
Why not take a little holiday from your house price misery over the festive period? Go on, you deserve it, treat yourself to a red letter day.
I know you all like to complain a lot and about just about everything, but if you book a day parachuting or skydiving, I believe I am right in thinking:
No one has ever complained of a parachute not opening.
Romans! What have they ever done for us?
@ Michael Riley
Thanks Mike - takes one to know one!
Right now I'm having amnesia and deja vu at the same time - I think I've forgotten this before.
Yes hearty congratulations Rosalind on receiving a very well merited award
Sunday Times Awards I believe PeeBee
Would you ask an EA that doesn't know the difference between a loan and a deposit to try and sell your house?
Richard,
Different award (will someone care to divulge which Awards THESE were, please...). I was referring to the Home Sale Network, where their annual walks to the winners rostrum for a minimum of one award were almost a formality...
They gotta be doing SOMETHING right, obviously - so anyone knocking them is, I would say, looking through green-tinted specs!
But would you want a nomination from a twerp that posted this!
Added by rantnrave on 2011-12-07 12:30:56
100% deposits, not 100% loans. What would happen to UK house prices if it became illegal to buy a property with borrowed money?
Hmm let me think.......
PeeBee did you not congratulate Romans when the awards were launched! Well done.
But Ros, a serious well done to you, quality stuff!
"Can EAT restrict pee eee to 10 words a time please,,,i need a pillow reading his constant annoying, no logic rants zzzz"
"No logic"? - or just above your head?
Not much of a bar to aim over, evidently...
So - we're still buddies then?
...sigh of relief...
THANKS, by the way, for the nominations. MOST appreciated.
I wonder how I would have faired in both categories - HAD I BEEN ALLOWED to enter...
Maybe "Best use of capitals..." was pushing it too far, matey. For future reference, I WOULD have settled for the less illustrious "OVERUSE of..." crown. Won it hands down, I reckon.
MERDE! ;o)
Can EAT restrict pee eee to 10 words a time please,,,i need a pillow reading his constant annoying, no logic rants zzzz
Agreed Pee Bee.
For what it's worth, I nominated you for two categories:
Best use of capital letters in modern Estate Agency
Most use of the phrase 'Merde de Taureau' by an EA in 2011
Alas, you not being an EA meant you were ineligible. Otherwise you would have had those two in the bag...
; )
rant: "Let's not take away from Ros' moment with a mudslinging match, eh Pee Bee."
I have no intention whatsoever of doing that - and I am confident that Ms Renshaw has no doubt of that fact.
This remark comes as somewhat of a surprise to me, rant, as I do not believe that I have EVER slung mud in your direction - usually quite the opposite - and am disappointed that you indicate otherwise.
"This is a great site with informative articles on today's housing market. I hope we can at least find common ground in that statement!"
Agreed 100%.
You and I just happen to each like some stories better than others - and they happen to be at opposite ends of the scale.
And Rosalind allows us - despite our not being part of the community that the site is specifically directed at and provided for, I add - the opportunity of debating these differences of opinion, which I enjoy immensely.
There are those who have, rightly or wrongly, complained about "non-Agent" (...of which I include myself under that heading...) input in no uncertain terms. Whereas it would have been easy to restrict the site to a membership, this has not been effected, allowing a full spectrum of comments relating to the issues highlighted by the stories to be seen.
For that alone, Rosalind, I thank you once again.
My mum voted me best agent in the world!! I dodnt have to pay her either...
I doubt they will win the review site allagents best estate agent of the year awards though
Let's not take away from Ros' moment with a mudslinging match, eh Pee Bee.
This is a great site with informative articles on today's housing market. I hope we can at least find common ground in that statement!
I thought stoneshaws were estate agents of the year.
How many "estate agents of the year" are there?
How is this particular one decided?
rant: MORE congratulations to you... for your tireless efforts to look for... and find... every SLIGHTEST opportunity - REGARDLESS how remote, obtuse, perverse or unlikely they are - to claim that the ball is in 'your' court.
You, Sir, have my admiration! There ain't no-one who can wrap sh!t up in Christmas paper neater or prettier than you, matey!
(I thought the title was well and truly MINE... ;o) )
Given how many vested interests there are out there still spinning hype about the UK property market, I think Rosalind deserves every recognition for not being afraid to tell it how it is. Job very well done.
Congratulations, Rosalind. Nice to see you getting recognition for what is usually a thankless job!
P
Re Estate Agent of the year.
Who decides and on what basis...is the information available to the public and potential customers?
Congrats to Rosalind
Many Congratulations Rosalind from all of us in Warwick.
It was a really good event, and well done to all the winners. Special congratulations to Ros, she really does richly deserve this accolade.
Well done Rosalind!
OMG You're clearly a competitor, to rake up that old news. Get over it, they're the most formidable agent in that area and, if thats all you have up your sleeve to compete against them, your stuffed.
Absolutely delighted for Rosalind who has been a frank and honest voice of reason in the business for many years. Congratulations
No company deserves this more. (Apart from mine.)
WHAT!!! Romans?? Was this not the same company who starred on the news programme South Today because the directors of the firm were prosecuted for putting up Sold boards on their own houses and that of staff, when the houses had never been on the market?????
Congratulations to Rosalind, well deserved and overdue. A tireless effort to keep the industry on it's toes and those in it informed.