A new programme has launched which will select and then train new recruits in the industry before they start work.
Estate Agency All Stars, a joint venture between Josh Rayner of Rayner Personnel, and Julian O’Dell and Peter Chapman of TM Training, has been given laptops and a dummy portal by Rightmove, so that the recruits can learn the system.
Other supporters include software firm Reapit and printers Ravensworth.
The objective of All Stars is to offer pre-employment training which will turn enthusiastic trainees into useful members of staff from day one, Rayner said.
The scheme will access suitable trainee negotiators from around the UK from a pool provided by a number of sources, put them through a recruitment process which includes a video interview, psychometric test, literacy and numeracy tests, before the best are presented to prospective employers.
Once those firms have chosen which trainee(s) they wish to employ, those individuals will then be invited to a ten-day training course to cover all the key skill and knowledge areas that will enable them to be effective in their new jobs from day one.
Communication skills, legislation, interpersonal behaviour, selling techniques and the nuts and bolts of sales and lettings will all be included in the programme.
Rayner said: “We believe that entry qualifications for estate agency will come in time, so we are simply providing the next best thing until that happens.
“We will be training and placing almost 500 new recruits in the first year and our objective is that by 2020, every estate agency firm in the country will employ an Estate Agency All Star.”
He added: “We’re very happy that Rightmove believe in what we’re doing.”
Jason Bushby, head of agency sales at Rightmove, said: “We are delighted to be involved with Estate Agency All Stars and will be sending Rightmove trainers to deliver practical training and insights on what influences sellers, landlords, buyers and tenants.
“The industry can be challenging for a new starter and an agent will want a new recruit to be effective and hit the ground running.”