Archive

As regular readers will know, the Natter kickstarted a series last time out zoning in on local independent agents – the...

Newspapers are pushed through the door, whereas websites have to pull in visitors - it’s a simple but fundamental difference with vast implications...

Tenants, landlords, agents, and house buyers all breathed a sigh of relief on Halloween when the government announced that home moves...

Property is considered to be a safe investment. The buy-to-let market is booming, fuelled by a generation unable to get on...

An unidentified estate agency has been threatened with prosecution by a local council after opening its office to the public during...

Many agents are brilliant at giving a personal touch and are professional in the way they treat customers, but I would...

Tenancy deposit disputes are messy and often frustrating for all involved. While the number of formal disputes remains low, the pandemic...

As lockdown – Season 2, the sequel no one asked for – gets underway in England, landlords, tenants and agents will...

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...

The UK lettings market is no stranger to technology. But only a few of the early initiatives have remained, and landlords...

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

I remember so clearly in my Foxtons days, working as a lettings manager in Putney, that lettings, though less sexy than...

The housing market is to remain open in the four week lockdown in England. The Ministry of Housing, Communities and Local Government...

Housing Minister Christopher Pincher announced that the introduction of the Renters' Reform Bill will be delayed for an indefinite period due...

Clear communication and common-sense actions by landlords, letting agents and students at the start of a tenancy can drastically improve the...

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

The announcement of the Renters’ Reform Bill in the Queen’s speech last December caused a collective groan across the country from...

Did you know your deposit protection obligations don't end with paying the deposit? You also need to serve the Prescribed Information within 30...

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

Staying on top of the numbers and figures in a constantly changing industry can be stressful. Changing property prices can be...

It’s no surprise to hear that the property market has seen a lot of change across 2020, with ups and downs...

Hello and welcome to a new week - and evenings that get darker earlier.  As winter approaches we’re continuing to bring you...

There is no doubting that 2020 has been a challenging year for all industries, with the lettings market being no exception. Following...

Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....

In recent years, the extent and role of the private rented sector (PRS) in the housing market has seen significant changes. The...

One of the industry's senior agency leaders says it would be a mistake for agents to be stopped from working in...

Book review by Graham Norwood, editor of Estate Agent Today, Letting Agent Today and Landlord Today. If a letting agent wants to...

Let’s be honest: things are getting just a little tougher aren’t they?  We’re delighted to say that the spirit of the industry...

We all know that people can’t move to a new house without going through the Conveyancing process. However, with that said,...

A new Proptech platform is launching next month with claims it will “up-end the way agents do business” and that it will...

How to stay on top of arrears during a global pandemic Many have speculated, though much of it is anecdotal – how...

We all know what the problem is, but what’s the solution? The problem is that landlords, thinking they offer a valuable service...

The latest government rules combined with the Prime Minister’s recent address to the nation is clear – tougher measures are required...

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 have been in place for several months now. While letting...

Are agents swimming upstream against the Electrical Safety Regulations? 3 months on from the introduction of the ‘Electrical Safety Standards in the...

The Coronavirus Job Retention Scheme, better known as the furlough scheme, was introduced by the chancellor Rishi Sunak in March to...

Seller and landlord leads are what makes estate agency tick. Without them, new business is nowhere to be seen and you...

The regional agency group which master-minded the Say No To Rightmove campaign has made a big commitment to the future of...

A family-run agency which last year asked people to “make an offer” to buy a franchise is now claiming it will...

The pandemic and the way the government has reacted to the private rental sector (PRS) has got me thinking about the...

Despite the recent effects of the Covid-19 pandemic, there is still much opportunity in the market for letting agents to grow...

For a number of years now, predictions have been made that one of the major tech giants will eventually enter the...

A leading agent says the government’s new Coronavirus clampdown from Monday will push more home owners to sell. Caspar Harvard-Wills, a partner at...

Be proactive, have a plan, and keep prospecting.  After the easing of lockdown measures, it’s safe to say the property market picked...

The ban on evictions was due to end earlier this month, but following a last-minute U-turn from the government, it has...

Since June 1, under The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, landlords in England have been...

One of Countrywide’s biggest shareholders has written a second letter to the company to demand bold action to save the agency...

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

Agents should check where buyers and sellers have been on holiday as part of their approach to safety during the Coronavirus...

New information has come to light which suggests that a leading marketing platform may be planning to step into the CRM...

We have had a special relationship for many years and are bonded as countries in many ways – historically, politically and...

What do General Electric, IBM, Microsoft, and WhatsApp have in common? Yes, they are American companies that boasted revenues of $50...

Can technology bring about the lasting change needed to the property industry? The industry has felt the effect of lockdown and...

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

As expected within the property industry, the Chancellor announced a stamp duty holiday in his Summer Statement. This now means that...

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...

The industry’s first virtual awards event has taken place with hundreds of agents participating courtesy of YouTube. Winners of the prestigious ESTAS...

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

With the UK housing market now largely open - there are still restrictions in some areas on home moves to occupied properties...

Businesses across all sectors have struggled to adapt to the changes brought about by the Covid-19 pandemic. One group that have bucked...

A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...

The challenger portal scheduled to launch in less than a week’s time on July 1 has secured the support of 10,000...

Estate agents facing crippling running costs as the wider impacts of the Coronavirus crisis hit home may benefit, at least in...

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...

The Welsh housing market is back in business today - at least in part. Letting and estate agents can reopen their offices...

Back in the day, party politics and the private rental sector used to be straightforward. Conservatives were pro-landlord, Labour were pro-tenant, while...

Virtual viewings could transform estate agency so fundamentally that they might mean the work of five negotiators could in future be...

If you are an established UK estate agent, the status quo dictates that you will most likely work for ‘the man.’ Corporate...

A survey of 2,750 buyers and tenants has revealed the aspects of online property listings which they find most annoying. The single...

The only story that has come remotely close to pushing coronavirus – and its various knock-on effects – off the top...

The government is extending the eviction ban for a further two months. A tweet early this evening from Housing Secretary Robert Jenrick...

Over the last few years, there have been a number of high-profile court cases in which renters took action against letting...

The Covid-19 crisis hasn’t caused the revolution it has been reported to have. Despite the challenges it has brought, fundamentally, the...

Who are you and what does it say on your business card? My name is Tom Harrington and I’m the founder and...

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

It’s back to work today for England’s estate agents and the housing market - but it’s the start of a new...

The chief executive of NAEA Propertymark says he expects specific government guidance later this week for estate agents to return to...

The Agents Here To Help initiative, launched recently by Kristjan Byfield of The Depositary, is now developing fast and becoming a...

Rightmove says it’s to launch its biggest ever national marketing campaign in a bid to kick-start the market once lockdown eases. The...

In these unprecedented times, Tenancy Deposit Scheme (TDS) aims to reassure letting agents, landlords and tenants on any legislative changes, relating...

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

Savills has kept in touch with almost 2,000 of its vendors and prospective buyers through two mass webinars. Entitled ‘What COVID-19 means...

Hello and welcome to Property Jobs Today - our first for some weeks as the coverage has previously been dominated by...

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....

It may seem a long time since normal trading took place but many agencies are now finding they are picking up...

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

Aside from the obvious health crisis, the current pandemic is proving difficult for the business worldwide. However, despite the increasing contact...

One of the most important aspects of being a successful and profitable agent is selecting the right tenants. The industry manages this...

Rightmove and Knight Frank are today both calling for a series of government incentives to kick-start the market after the Coronavirus...

This month saw the introduction of the final stages of the Section 24 tax changes, first introduced in April 2017. Whereas buy-to-let...

With a lengthy lockdown already behind us one might think that fund-raising was a step too far - but not for...

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...

Hello, and welcome to Wednesday’s guidance and advice for agents and suppliers trying to find a way through the current crisis. If...

Hello - we hope you had as good an Easter as possible in these unusual circumstances, and welcome back to work. Now...

Just a month ago our homes felt, for many of us, to be a mere pitstop on a centrifuge of work,...

Hello - we’re here to help on a daily basis, sharing information across the industry.  As ever, we’d love your input to...

Some 2,500 estate agency branches have expressed an interest in a new portal, Homesearch, launching next month.  Although the Homesearch website lists...

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...

Hello and here’s the latest daily update to help the industry through these unprecedented times.  If you have any appropriate advice you...

Countrywide has strongly denied claims made to Estate Agent Today that some people have felt obliged to work at an admin...

Hello and welcome to our latest update… we’re probably not yet getting used to these unusual times but we hope this...

The boss of controversial estate agency Dexters has hit out at social media reports and press articles about company staff working...

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

Hello and welcome to the latest Conquering Corona - our guide for agents to get through these challenging times. Please let us...

Owners and investors who may be leaving their properties empty in the current Coronavirus crisis risk having their insurance invalidated. High-end property...

Hello: so much has happened since the last Conquering Corona column . Before we get on with it, a reminder to...

While controversy swirls around the approach and motives of the sackings and branch closures at Spicerhaart, other agents are showing how...

A senior figure in the industry has spoken out against the shock sackings and branch closures announced by Spicerhaart. Jon Cooke, chief...

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

Hello and as it’s Monday it’s PJT Day - and there are plenty of people moving jobs in our industry even...

There is no doubt that the BBC News article in early February caused something of a stir within the Deposit Free...

With confirmation that Section 21 will be scrapped, how can agents get ready for life after no-fault evictions? The short answer is...

Increasing numbers of reports suggest that the government will use next week’s Budget to confirm a three per cent stamp duty...

By now, most letting agents and landlords will have heard about the draft legislation laid in Parliament concerning a mandatory minimum...

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

There’s something of a conspiracy of silence over the problem of short lets. That is a stark claim but many siren voices...

Who are you? Jed Topping, Business Development Executive for Virgin Media How can sales and letting agents work with Virgin Media to earn extra revenue?...

The landscape of the estate agency market in the UK is evolving to reflect changes in the way we live our...

Esther McVey has been sacked as housing minister; she was the ninth housing minister in as many years. Her successor is the...

  Who are you and what does it say on your business card? Catherine Shinerock - ARO Account Manager What is your ‘company name’...

New research suggests the internet and broadband coverage have become even more important to buyers and tenants. The study - involving 228...

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

An estate agency that won a major property award only 18 months ago has shut after trading for 40 years. The Marlborough...

Last November, as part of the Conservatives’ general election campaign, Boris Johnson made a surprise announcement that his party would introduce...

After a challenging period for the UK property market, recovery is very much on the cards and the end to uncertainty...

Estate agents concerned over security breaches will be closely analysing what happens with a case concerning a London firm’s compromised email...

Understanding the customer journey plays a huge role in the success of any estate agent. From that very first viewing right through...

Hello - if it’s Monday it’s PJT day, so welcome to the latest update on key moves within our industry. Let us...

Property portals generate revenue from estate agents regardless of the outcome of the transaction. This relationship has resulted in a fundamental...

The proportion of 25 to 34 year olds who own their own home in England has risen for the first time...

A new website called Silver Sharers says it’s chief objective is to help older home owners remain in their properties without...

As I look towards this year, I am sure that my thoughts are the same as many within the industry. I am...

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

After a year dogged by Brexit deadlock, political turmoil, and slow growth, estate agents’ confidence in the property market hit a...

Bristol is the location outside London most searched for on Rightmove this year, by both buyers and renters. The average asking price...

When looking back on the property market this year, the main message we can take is that it has remained extremely...

A former residential chairman of the Royal Institution of Chartered Surveyors has posed key questions for the government to answer over...

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

In the firmest sign yet that PropTech has entered the mainstream, Housing Minister Esther McVey recently launched an expert advisory council...

It’s a substantial Tory government for the next five years: what does this mean for estate agents, property and the market? We have...

The election is over and there’s nothing on the agenda except the run-up to Christmas - although there’s still time for...

An unlicensed landlord who let out rooms with dangerous electrics and refused to pay a civil fine, has been told he...

A new tie-up between Coadjute, a network for decentralised workflow and data sharing within the property industry, and banks including NatWest...

Yes, you can promise yourself that you won't eat all the mince pies, or yet another roast potato, nor drink as...

With Brexit still unresolved, the domestic agenda has been pushed from the headlines by the seemingly overwhelming public and political discord...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

A new portal claims it will do what OnTheMarket failed to do, and offer an agent-led operation charging every agency branch...

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

It’s beginning to look a lot like…we’re running a very popular service for agents, as we’ve been inundated with more fund-raising...

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

The Property Franchise Group has issued a trading statement that is upbeat on lettings but warns that the sales market has...

Last week, it was announced that Plentific, the London-based tenant experience, has raised $32 million in Series B funding. Plentific’s model sees...

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...

A stridently anti-Labour estate agent has launched a stinging attack on the Opposition’s policies and has issued a stark warning of...

The National Association of Estate Agents and the Association of Residential Letting Agents have issued their manifesto for next month’s General...

A Labour proposal to dramatically improve energy efficiency in almost every British home would cost an estimated £60 billion. The upgrades would...

This week’s Natter is dedicated to three contrasting agencies doing things differently, from a recently established hybrid to a design-led, Insta-friendly...

The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...

It’s on - although judging by the early lack of enthusiasm amongst the British public, you might be forgiven for thinking...

It’s now emerged that Countrywide has to pay a £100,000 fine to the Royal Institution of Chartered Surveyors after breaching guidelines...

In recent months, we’ve seen headlines dominated by changes to tenancy rules, government consultations and more than a few scare stories. Landlords...

It has been said time and time again that the uncertainty around Brexit is causing, well, uncertainty. As I write this, the...

Enhanced customer care strategies, relationship-building schemes, cost-cutting measures and new revenue streams can’t help the lettings industry if the fundamental underlying...

An estate agency says it has produced technology allowing clients to track the precise whereabouts of their estate agent when he...

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...

There has been a real wind of change in estate agency and over the last 18 months we have seen the...

A leading agent and property management expert says the shock closure of online agency Upad is a sign that technology alone...

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

Property portal Zoopla has hired a new creative agency to help it reach its goal of becoming the UK's 'number one...

Welcome back to Property Jobs Today - your Monday roundup of all the latest employment news from the industry. If you have...

In a revival of the Natter’s day in the life of series, I catch up with Rajeev Nayyar, managing director of...

There’s no doubt that we live in politically charged times and every day appears to bring something new to the ‘party’. For...

We know that the tenant fee ban has cost letting agents dearly, with an estimated loss of £300 million paid to...

In recent years, governments and local councils have sought to change the private rented sector (PRS) to make it more appealing...

Labour’s Shadow Chancellor, who earlier this month told a newspaper that he wanted to introduce a Right To Buy policy for...

A sales and lettings agency which has entered insolvency is reported by a local newspaper to have offered vendors cut-price fees...

If you thought - perhaps hoped - that five weeks of prorogued Parliament meant a break from politics, think again: the...

Hello and welcome to the latest PJT, your weekly opportunity to catch up on key moves within the industry. Everyone mentioned here...

A leading London estate agent has written to The Times dismissing MPs who have been squabbling over Brexit and a possible...

I think I speak for most people when I say that we are not currently where we thought we would be...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

They will be the doctors, lawyers, teachers, thinkers, leaders and captains of industry of the not too distant future, but is...

Recently a number of politicians and charities have been calling for the introduction of rent controls or rent freezes in the...

News this week tells of Zehomes, the German property management company, raising €13 million in Series-A funding, bringing its all-time total...

The typical new real estate agency forms when an entrepreneurial high performer quits their job at a leading chain and sets...

Richard Rawlings’ annual roadshow opens on September 3 with the first of 17 stops across the UK, each giving a three...

It is now over two months since the introduction of the ban on fees charged to tenants, leaving letting agents with...

Hello and welcome to PJT, breaking you in to the working week every Monday with news of the movers and shakers...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

With Boris Johnson winning the Conservative leadership election and becoming Prime Minister, he has spent his first few days in office...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Rightmove’s half year figures this morning continue to show strong growth in profits and revenue - but there are the first...

Foxtons’ sales slumped another 10 per cent and its total revenue dropped another 3.5 per cent according to figures released this...

The Information Commissioner’s Office has fined a London estate agency £80,000 for leaving 18,610 customers' personal data exposed for almost two years. The security...

One of the country’s leading estate agents says shifting the burden of stamp duty away from the buyer - which is...

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

Two of the highest profile independent estate agencies in the north of England have merged following a spectacular acquisition. Linley & Simpson...

Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...

Hello and welcome to this latest edition of PJT, your Monday catch-up on all the key appointments news in the industry. Please...

Theresa May arrived in Downing Street some three years ago - but her premiership has not been a smooth ride. As she...

With this summer marking forty years since Margaret Thatcher came to power, her legacy continues to invoke both celebration and consternation...

The new owners of Emoov have confirmed that 70 previous customers have opted to re-list their homes with the firm since it...

This week, I want to take a look at the Israeli startup, Venn, an urban revitalisation firm which has recently received...

 – use technology to build a trusted brand as a people-focused custodian of client money Non-stop regulatory changes in the industry are...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

I want to take the time this week to look at an area of PropTech and real estate which is seeing...

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

It’s easy to understand why people are hesitant towards processes becoming digital. It is the fear that the digital world is...

A PropTech firm has repeated claims it first made in March about allegedly inaccurate floorpan measurement and says a new initiative...

My experience in marketing over the last 10 years has been an interesting journey, however I don’t want to bore you...

A review website set up by a former estate agent says £1m of new funding will allow it to roll out...

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

A new service which aims to provide estate and letting agents with what it calls “game changing” access to property data...

In today’s crowded property marketplace, the needs of tenants have changed. With a greater emphasis on quality of living, tenants are increasingly...

The head of the Property Redress Scheme is urging agents to prepare for yet more regulation and legislation changes likely to...

While media attention has been on Theresa May, Brexit and the Tories, chatter in the agency industry has been about what...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

An IT firm says small and medium-sized estate agencies without the infrastructure of large corporates are putting themselves and their customers...

Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

The scores have been counted and the results are in for the 2019 ESTAS Awards, sponsored by Zoopla. On Friday, over 1,000...

With a mere matter of weeks until the Tenant Fees Act comes in to effect, I can’t help but wonder just...

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

A statement from London-focussed agency Chestertons claims to have bucked the poor market in the capital - and says it’s partly...

New figures from HM Revenue and Customs suggest that stamp duty receipts have fallen by no less than £1 billion. The drop...

A top London estate agent says the humble For Sale board remains the cheapest and most effective marketing tool - even...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...

An ex-housing minister and ex-Brexit secretary says he wants to radically change taxes on buy to let capital appreciation to help...

Hello and welcome to Property Jobs Today - your final chance before the Easter break to catch up with the key...

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

The leasehold scandal has received plenty of press coverage, with horror stories of people living in homes that are impossible to...

The chairman of franchise giant Hunters says his company’s purchasing power is such that it secures 60 per cent discounts from...

It’s a testing time for the property industry, amid Brexit fears, a slowing market and the looming tenant fees ban.  There’s no...

Campaigning groups like Generation Rent and Shelter like to think they are simultaneously edgy and radical; likewise some think tanks believe...

Many estate and letting agents are receiving more leads through OnTheMarket than through Rightmove, the challenger portal claims - and it...

Whether it is legacy providers with new, young businesses, or large banks with PropTech startups, all types of cross-collaboration are vital. It’s...

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

A high profile agent has written a robust defence of the industry following a critical article in a business newspaper - but...

To get the absolute most from your estate or letting agency business, it’s vital that you partner with the right software...

The topic of introducing rent controls in London crops up time and time again in our industry. But it’s been hitting...

Estate agents have responded cynically to the small-fry property sector announcements made by Chancellor Phillip Hammond in yesterday’s spring statement mini-Budget. Overshadowed...

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...

Last week, the Ministry for Housing, Communities and Local Government announced a number of measures aimed at further tackling homelessness, including...

Countrywide’s executive chairman and group managing director have spoken to Estate Agent Today about the impact of Brexit on the company,...

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

Instagram (or, as the younger generation would have it, Insta) is, by any measure, massive.  Only launched in October 2010, it’s a...

Chancellors says it has over 10,000 reviews on Trustpilot, making it the most reviewed High Street agency on the platform.  In a statement...

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Interesting news this week from South Africa where the PropTech startup, Flow, has raised R20m in the country’s 'biggest PropTech seed...

Barely a day goes by when we don’t read a new report on the unscrupulous practices of landlords; of the sub-standard...

We all know the three essential things an estate agent must have on their website include the ability to be able...

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

A review website has launched that describes itself as “a new and powerful research and marketing tool in the residential property...

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

By thinking outside the box, agents can truly embrace the idea of space-as-a-service and create entirely new, and highly valuable, streams...

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

If Artificial Intelligence (AI) technology is as sophisticated as they say, Porter Pioneers’ launch could leave agents kicking their feet.  Those of...

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...

Who are you and what does it say on your business card? Beccy Moore. Office Manager for Nicholas Humphreys Tell us more about Nicholas...

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

It’s the word on everyone’s lips: after two and a half years of debate, and months before that leading up to...

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

It’s safe to say that the majority of agents will be glad to see the end of the past two years....