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KEYWORD "Service" - 1003 RESULTS
DPS adjudication case study: Claim and counter-claim over arrears

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

25 May 2019

From: Features

Why celebrating the achievements of the industry is so valuable

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

25 May 2019

From: Features

TFB: Tenant Fee Ban or The Future Begins?

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...

25 May 2019

From: Features

Is click & collect the future for the property market?

In recent years click & collect has become a popular way for retailers, supermarkets and online shopping sites such as Amazon...

24 May 2019

From: Sponsored Content

‘Punish rip-off culprits’ - CMA urged to be aggressive on leasehold abuse

A firm supporting leaseholders across the UK says the ongoing Competition and Markets Authority probe should “punish” what it calls “rip off...

24 May 2019

From: Breaking News

Zoopla in multi-million pound software shake-up for agents

Zoopla is today unveiling what it calls “a new direction” for its software division and the creation of “market-leading agency CRM...

23 May 2019

From: Breaking News

Veteran to lead agency that says it’s “shaking up the industry”

An agent with over 29 years of experience has taken over as  chief executive officer at Humberts - just as the...

23 May 2019

From: Breaking News

Regressor or impresser - what kind of estate agency are you?

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

22 May 2019

From: Features

PropTech Today: Market disruption do’s, don’ts and value propositions

We’ve reached the final instalment of my market transformation do’s and don’ts.  In previous articles, we’ve looked at: Do encourage, don’t deter;...

22 May 2019

From: Breaking News

Property Jobs Today - your weekly update of key industry moves…

Hello and welcome to this week’s PJT, the destination where you can catch up with the key moves announced in the...

20 May 2019

From: Breaking News

Property Natter: has Purplebricks' bubble now officially burst?

Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...

18 May 2019

From: Features

Agents welcome CMA probe into 'mis-selling' of leasehold properties

The National Association of Estate Agents has welcomed the commitment by the Competition and Markets Authority to investigate the mis-selling of...

17 May 2019

From: Breaking News

How you CAN increase your chargeable fees and JUSTIFY it

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

16 May 2019

From: Sponsored Content

“Gaping holes” in Purplebricks business model, says ex-online investor

An expert who has invested in an online agency in the past has slammed Purplebricks’ business model. James Max, who presents the...

16 May 2019

From: Breaking News

How to thrive and not just survive in today’s market

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

15 May 2019

From: Features

Online agents will never get above 10% market share admits agency founder

“I’m Russell Quirk, and I’ve failed” - with those words, the former chief executive of Emoov has begun to explain how...

15 May 2019

From: Breaking News

Free-to-list portals aiming for one million listings by end of 2019

New free-to-list portals Residential People and Commercial People are aiming to secure one million property listings by Q4 2019. The portals -...

14 May 2019

From: Breaking News

320-mile trip to Lincolnshire? How far would you go to get a contract signed?

Here at Estate Agent Today, we're always pleased to highlight the lengths the best agents will go to provide outstanding customer...

14 May 2019

From: Breaking News

The UK's best agents and suppliers revealed at 16th annual ESTAS awards

The scores have been counted and the results are in for the 2019 ESTAS Awards, sponsored by Zoopla. On Friday, over 1,000...

13 May 2019

From: Breaking News

Property Jobs Today - all the latest industry moves

Welcome back to the latest edition of Property Jobs Today (PJT) after a Bank Holiday break. Each week, we round up...

13 May 2019

From: Breaking News

Countrywide branch closures and staff redeployment underway

Estate Agent Today understands that Countrywide has started a programme involving branch closures and redeployment of staff. Unlike other branch closure programmes by...

10 May 2019

From: Breaking News

Marsh & Parsons bucks market trend by opening 31st London office

One of the capital's best-known agents, Marsh & Parsons, has expanded its network with a new office in Streatham Hill, South...

10 May 2019

From: Breaking News

Agents Do Charity - in a week full of miracles

For the industry's football lovers, the notable achievements and never-say-die attitude of both Liverpool and Tottenham Hotspur on the European stage...

10 May 2019

From: Breaking News

Major agency announces first acquisition since new ownership

Major regional agency Humberts, which was bought out of administration last year, has announced the first acquisition since its new owners...

09 May 2019

From: Breaking News

Jake Gready, Managing Director for NEXA Bristol

Who are you and what does it say on your business card? Jake Gready Managing Director NEXA Bristol What services do you provide? buying - selling...

08 May 2019

From: 60 Second Interview

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

Government launches ‘How to sell’ and ‘How to buy’ booklets

The Ministry of Housing, Communities & Local Government (MHCLG) has launched its long-awaited ‘How to sell a home’ and ‘How to...

08 May 2019

From: Breaking News

Massive discounts up to 21% for prime London homes, says bank

Some of the most expensive properties in London are selling typically between 13 and 21 per cent off the asking price. And...

07 May 2019

From: Breaking News

Instant valuation tool being ‘retired’ with agents advised to switch

Landmark Information’s online valuation tool SmartVal is being retired by the company, with agents who use it being advised to switch to...

07 May 2019

From: Breaking News

30 years in the property industry – an insider’s view

1989 was a significant time for the property industry: it marked the beginning of the end of a period of unprecedented...

04 May 2019

From: Features

Fees Ban, compliance and new business on agenda at Guild's roadshows

The Guild of Property Professionals' regional roadshow for existing and potential members, resumes its activities next week with a visit to...

03 May 2019

From: Breaking News

Quiz A Minister: send your questions on replacing leasehold with commonhold

In recent weeks our campaign to replace leasehold with commonhold has continued to gather momentum both in the press and across...

02 May 2019

From: Breaking News

ESTAS organisers reveal their guide to the big day…it’s just next week

The organisers of next week’s ESTAS Estate & Letting Agent Awards, the biggest and glitziest event on the industry calendar, have...

02 May 2019

From: Breaking News

Capturing tenants when they convert to buyers

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

01 May 2019

From: Features

Countrywide’s new pay chief takes over as share price hits another low

Countrywide has named a senior businesswoman as chair of its controversial remuneration committee which was at the centre of a row...

01 May 2019

From: Breaking News

Proceedings against ‘fees cartel’ agent dropped after he accepts disqualification

Proceedings against an estate agent at the centre of a fees cartel case have been dropped following his agreement not to stand as...

30 April 2019

From: Breaking News

High-profile ex-Zoopla director joins ‘insight’ firm used by many agencies

Mark Witherspoon, well known in the agency industry as the former data services director of Zoopla, has joined the TwentyCi company.  TwentyCi...

30 April 2019

From: Breaking News

Radical change to leasehold and Right To Manage urged by Law Commission

Consultation closes today on a Law Commission proposal to radically reshape leasehold and the Right To Manage. Right To Manage was introduced...

30 April 2019

From: Breaking News

New independent agents’ group links with reviews service

The new Federation of Independent Agents - scheduled to launch this week - has revealed a partnership with reviews platform Feefo. The...

29 April 2019

From: Breaking News

Independent agencies merge as industry consolidation gathers pace

Sales and lettings firm The Grantley Group has purchased lettings and management agency Property Services Haslemere in the latest example of...

29 April 2019

From: Breaking News

The man who polices the agency industry - an exclusive interview

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

27 April 2019

From: Features

Trading Standards speak out: We do NOT favour online estate agencies

The head of the new Trading Standards authority regulating estate agents says Online firms are treated exactly the same as High...

26 April 2019

From: Breaking News

Major agency launches lifestyle service to bolster sales and lettings income

Humberts, the agency which was one of the first to ditch High Street offices in favour of fewer larger hubs, has...

25 April 2019

From: Breaking News

Independent agents’ group FIA to launch ‘within days’ with Viewber link-up

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...

24 April 2019

From: Breaking News

Property Natter - events agents need to keep an eye out for

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

20 April 2019

From: Features

DPS adjudication case study: rent arrears vs property condition

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

20 April 2019

From: Features

Expert view on the leasehold scandal - is Commonhold the answer?

The leasehold scandal continues to generate plenty of column inches, with fresh stories emerging almost daily of people living in unsellable...

18 April 2019

From: Breaking News

‘Express estate agency’ says it beats auctions for sellers stuck on market

A quick buy company that describes itself as an “express estate agency” is making a pitch for vendors who may be...

18 April 2019

From: Breaking News

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

Banned: Agency ad’s “misleading” reference to non-existent branch

An estate agency has been ordered by the Advertising Standards Authority not to use an advertisement on its website and Facebook...

17 April 2019

From: Breaking News

New country branch for Jackson-Stops after London sale is confirmed

Jackson-Stops has launched a new branch in mid-Sussex, expanding the estate agency’s national network to over 45 offices.  The Mid-Sussex branch will...

17 April 2019

From: Breaking News

Charlie Lancaster, Managing Director, MyBid4it

Q: What does it say on your business card? Charlie Lancaster,  Managing Director, m: 07976 507107 e:charlie.lancaster@mybid4it.com,  Blake House, 18 Blake...

16 April 2019

From: 60 Second Interview

Online agents “too cheap” and look too good to be true - Quirk

The failure of online agencies to significantly disrupt the industry is down to their being too cheap and creating a perception...

16 April 2019

From: Breaking News

Millionaire with no property experience puts cash into online agency service

A millionaire who has not previously invested in the property industry has taken the plunge by funding an online agency network. The...

15 April 2019

From: Breaking News

Property Jobs Today - all the latest key industry moves

Hello and welcome to Property Jobs Today - your final chance before the Easter break to catch up with the key...

15 April 2019

From: Breaking News

Impact of the Tenant Fees Act - how can agents cover their costs?

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

13 April 2019

From: Features

ARLA Propertymark Conference 2019 – three key talking points

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

13 April 2019

From: Features

Should the estate agency industry stop resisting regulation?

There was a time when the mere mention of the financial services industry brought with it scorn and mistrust. The issues arising...

13 April 2019

From: Features

13th time not unlucky as Savills the Superbrand strikes again

Savills has been named the winner of the real estate agents/advisor league table in the UK Business Superbrand list for the...

12 April 2019

From: Breaking News

Is Help To Buy a Rip Off? First time buyers pay 12% premium

First time buyers purchasing new homes using the government’s Help to Buy equity loan scheme paid on average 12 per cent...

11 April 2019

From: Breaking News

Owner complains about home listed on Zoopla when it wasn’t for sale

The owner of a home for sale has complained to the Advertising Standards Authority after seeing it marketed on Zoopla -...

10 April 2019

From: Breaking News

Agents’ qualifications could produce higher fees, more business - claim

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

10 April 2019

From: Breaking News

Estate agents – here’s why you should promote the UK’s low commission fees

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

09 April 2019

From: Sponsored Content

All independent agents applying to trade group will be mystery-shopped

Every estate agency applying to join a new group for independents will be mystery shopped in a bid to ensure it...

09 April 2019

From: Breaking News

EweMove in profit as Property Franchise Group reports solid figures

Hybrid estate agency has reported a modest pre-tax profit of some £400,000 as part of the 2018 results of its parent...

09 April 2019

From: Breaking News

Online agents hit out at High Street rivals about ‘over-valuations’

Online estate agents have seized on the recent national newspaper article accusing estate agents of over-valuing properties to earn higher fees. The...

09 April 2019

From: Breaking News

OnTheMarket closing the gap with Rightmove claims Springett

OnTheMarket says high take up for its alert service demonstrates that it’s closing the gap on Rightmove. The challenger portal says that...

09 April 2019

From: Breaking News

5 reasons estate agents need a telephone answering service

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

08 April 2019

From: Sponsored Content

Property Jobs Today - all the industry’s top moves....

Hello, it’s that time of the week again when we look at the latest recruitment and appointment news in the industry. Just...

08 April 2019

From: Breaking News

Replacing leasehold with commonhold – we’re backing the campaign!

The leasehold scandal has received plenty of press coverage, with horror stories of people living in homes that are impossible to...

06 April 2019

From: Features

Property Natter: great advertising campaigns for independent estate agents

When you think of the best ad campaigns – from moustachioed opera singers and talking meerkats to millions of bouncing balls...

06 April 2019

From: Features

60% portal fee discounts: will this lure independent agencies to Hunters?

The chairman of franchise giant Hunters says his company’s purchasing power is such that it secures 60 per cent discounts from...

05 April 2019

From: Breaking News

New free-to-list portals claim 100,000 listings from 1,600 agents

Two new free-to-list portals say they have now attracted 100,000 listings from 1,600 agents. The portals - Residential People and Commercial People...

05 April 2019

From: Breaking News

Agents Do Charity - this week ranging from mental health to art

Welcome to another ADC, the weekly round-up each Friday of agents’ great fund-raising work.  This week we show the diversity of charitable...

05 April 2019

From: Breaking News

Investing in people is key to your success – PropTech is neither a replacement nor exception

At PayProp we recognise that it’s the hard-working agents and other staff that make the industry a success, so training should...

04 April 2019

From: Sponsored Content

US estate agency reveals UK expansion plans for more ‘hubs’

The US estate agency Keller Williams says it is on course to have 10 hubs, called market centres, across the UK...

04 April 2019

From: Breaking News

Is innovation the key to thriving in the property sector?

It’s a testing time for the property industry, amid Brexit fears, a slowing market and the looming tenant fees ban.  There’s no...

03 April 2019

From: Features

Dodgy Dealing? Agents accused of pushing buyers to in-house mortgages

Mortgage brokers are claiming that “a big number” of buyers are being cajoled into using estate agents’ in-house brokers. The Financial Conduct...

02 April 2019

From: Breaking News

Online agencies 'will still take 50% market share' claims company chief

An online estate agency insists the online/hybrid sector will take a 50 per cent market share in the future - despite...

01 April 2019

From: Breaking News

Property Jobs Today - the industry’s movers and shakers…

Hello, welcome to a new week and to PJT, your regular Monday round-up of jobs news in the industry. Do please let...

01 April 2019

From: Breaking News

How can agents keep property transactions on track?

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

30 March 2019

From: Features

Why the future of the property industry should be paperless

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...

30 March 2019

From: Features

New portal bids to cut fall-throughs by offering ‘mortgage passport’

The new portal OneDome is offering what it calls a “consumer-facing digital mortgage product” in a bid to cut fall-throughs. OneDome already...

29 March 2019

From: Breaking News

Agents Do Charity - and no indicative votes required...

One thing’s clear in the ongoing mess surrounding Brexit - a lot of people are simply putting their head down and...

29 March 2019

From: Breaking News

UK agents 'charge lowest commission anywhere in EU' says new research

UK estate agents charge the lowest commission in the European Union according to new research from a comparison website. Despite high levels...

28 March 2019

From: Breaking News

Countrywide's share price dips to lowest-ever level - under 8p

Countrywide’s share price dipped to its lowest ever level yesterday, below 8p before recovering a little ground later in the day. The...

28 March 2019

From: Breaking News

NAEA link with referral network is new business opportunity for agents

The National Association of Estate Agents and the referral service Relocation Agent Network have announced a link-up. Under it, selected NAEA members...

28 March 2019

From: Breaking News

PropTech Today: Nationwide proves that collaboration is worth the risk

Whether it is legacy providers with new, young businesses, or large banks with PropTech startups, all types of cross-collaboration are vital. It’s...

27 March 2019

From: Breaking News

Mortgage prisoners given hope of escape route by City regulator

Mortgage prisoners - borrowers unable to switch lenders despite being up-to-date with payments - may have an escape route in sight...

27 March 2019

From: Breaking News

Agents ‘hide how long it takes to sell homes’ claims quick-buy firm

A quick-buy firm that buys homes at around 85 per cent of market value claims the industry is concealing how slow...

26 March 2019

From: Breaking News

Purplebricks reviews are accurate insists Trustpilot

Controversial reviews service Trustpilot insists Purplebricks and Foxtons are not gaming its platform and accuses The Times of “misrepresenting” how it operates. Over...

25 March 2019

From: Breaking News

Agents offered free anti-money laundering compliance roundtable

One of the industry’s leading compliance experts is to lead a roundtable discussion in May on the anti-money laundering issue -...

25 March 2019

From: Breaking News

Love or loathe us - Britain’s best agents are the best in the world

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

23 March 2019

From: Features

DPS adjudication case study: landlords claiming re-protection deposits

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 March 2019

From: Features

Purplebricks and Foxtons reviews on Trustpilot come under scrutiny

Purplebricks’ and Foxtons’ apparent success on Trustpilot have come under scrutiny in a Times newspaper analysis of the review platform. The Times’...

22 March 2019

From: Breaking News

Agents being recruited as high end brand opens new office

Fine & Country is opening a new office in York, joining some 300 similarly branded outlets worldwide.  Frances Bowling, manager of Fine...

22 March 2019

From: Breaking News

Major Purplebricks backer launches new PropTech start-up fund

One of the largest investors in Purplebricks has now joined forces with an off-shoot of luxury car firm Porsche to launch...

21 March 2019

From: Breaking News

Leasehold scandals deter buyers wanting new-builds - claim

A survey of owners has revealed that recent leasehold scandals have deterred many would-be buyers from considering new build homes.  The survey,...

21 March 2019

From: Breaking News

The good, the bad and the future of property chain communication

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

20 March 2019

From: Features

Top industry suppliers form new group offering agents ‘tech solutions’

Many of the industry’s best known and widely respected suppliers have set up a new group which they say offers agents...

20 March 2019

From: Breaking News

Agents warned over referral fees: You're in the last-chance saloon

Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...

20 March 2019

From: Breaking News

Prices stagnate but there are big regional differences says Your Move

Prices have dropped 0.5 per cent in the past year according to LSL Property Services, the parent company of Your Move...

20 March 2019

From: Breaking News

Reservation Agreement firm claims it entirely eliminates fall throughs

An industry provider of reservation agreements says its services can “entirely eliminate” fall throughs and reduce failed transactions “to almost zero.” PropTech...

19 March 2019

From: Breaking News

Agency branch will be ‘paperless’ with TV screens and PropTech

An estate agency which was set up in south Wales late last year is opening a new branch that it describes...

19 March 2019

From: Breaking News

Agents back call for CMA probe into possible leasehold ‘mis-selling’

The leasehold system has created many unsellable and unmortgageable homes and should change, MPs say. The all-party Housing, Communities and Local Government...

19 March 2019

From: Breaking News

Ex-Emoov chief's new online business makes headlines before it launches

The founder and former chief executive of Emoov, Russell Quirk, is back in the headlines with a new but until now...

18 March 2019

From: Breaking News

Regional agency expands with opening of 10th High Street office

Regional agency Prospect, which already has offices in Berkshire and Surrey, has opened its 10th office at Farnborough in Hampshire. Last year Prospect...

18 March 2019

From: Breaking News

Property Jobs Today - latest moves in and around the industry...

Hello - here we are once again with the weekly round-up of key moves in the agency and related industries. We’re letting...

18 March 2019

From: Breaking News

Property Natter – is 9 till 6 still the way to make a living?

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

16 March 2019

From: Features

The government must stop using agents to carry out their dirty work

I don’t believe it’s unfair to state that our government, indeed, the entire political establishment is in some turmoil at the...

16 March 2019

From: Features

Why age-proofing homes could lead to market stagnation

A survey by the Centre for Ageing Better recently showed that 72% of people want to see every new home built...

16 March 2019

From: Features

OnTheMarket and new portal OneDome reveal extra services

Two 'challenger portals' have revealed major new services this morning as they fight to take on Rightmove and Zoopla. OneDome, the new...

15 March 2019

From: Breaking News

Ex-Rightmove boss quits online agency and sets up new listings service

A former senior management figure at Rightmove and online estate agency Doorsteps is going it alone for a new holiday property...

14 March 2019

From: Breaking News

Savills claims online firm Yopa ‘is UK’s sixth biggest estate agency’

Savills has this morning talked up its investment in onliner Yopa, which it claims is the sixth largest estate agency in...

14 March 2019

From: Breaking News

How can independent agents become true ‘local property experts’?

The end of 2018 was a bit of a rocky time for online estate agents. Yet only a few years ago...

13 March 2019

From: Features

Struggling easyProperty tells its agents: ‘Charge sellers whatever you like’

The easyProperty online agency has abandoned an across-the-board fee structure, allowing its licensee agents to charge what they like. “Each local market is unique...

13 March 2019

From: Breaking News

Two agencies defy London market by opening new offices

Family-run Chelsea agency Russell Simpson is marking 40 years of business by expanding for the first time in its history, opening...

13 March 2019

From: Breaking News

Top Suppliers named in latest ESTAS 2019 shortlist - are YOU there?

The best suppliers to the estate and letting agent sector for customer service have been announced by the ESTAS in the...

13 March 2019

From: Breaking News

Another blow for online as agency scraps crowdfunding campaign

The online estate agency platform Love2Move has scrapped its bid for investment via a controversial crowdfunding platform. The platform - which allows...

12 March 2019

From: Breaking News

Free-to-list portals claim 1,200 agents on board in just four weeks

Two free-to-list portals launched last month in the UK say they have 1,200 agents and 50,000 listed properties on board in...

12 March 2019

From: Breaking News

Implementing your risk assessment

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

11 March 2019

From: Sponsored Content

Property Jobs Today - your weekly round-up of the big moves

Hello and welcome to this week’s PJT, your weekly chance to catch up on major moves in our industry. Everyone here has...

11 March 2019

From: Breaking News

Stop indulging councils over rental licensing and local schemes

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...

09 March 2019

From: Features

Data unbound – how the rise of public data will redefine property

The proliferation of big data is paving the way to improving our economy on almost every front as entrepreneurial digital companies...

09 March 2019

From: Features

Franchising: why finding your premises could be the biggest obstacle

The road to opening up your own business can be a long one. If you’ve never done it before, there are...

09 March 2019

From: Features

ESTAS Customer Service Awards: are YOU on the shortlist?

The ESTAS has released details of those agents and suppliers to the industry who have been shortlisted for the most prestigious...

08 March 2019

From: Breaking News

Agents Do Charity - your chance to give something back...

Hello and here we go with yet another Agents Do Charity, the weekly opportunity to herald the unsung efforts of our...

08 March 2019

From: Breaking News

Countrywide warns on 2019 but claims 'five pillars of progress' in recovery

Countrywide's report to shareholders this morning warns that the residential market is heading for a difficult 2019 which may hit the...

07 March 2019

From: Breaking News

Referral fees backfire on agents and encourage poor conveyancing - claim

The head of residential property at a law firm is warning that referral fees can backfire on estate agents who may...

07 March 2019

From: Breaking News

Savills silent on Yopa after massive write-down by LSL

Savills has declined to comment on whether it will follow in the footsteps of LSL Property Services and write down its...

07 March 2019

From: Breaking News

How to keep landlords happy in 2019

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

06 March 2019

From: Features

Online agency boss named in Top 100 Power List

A slew of bad news stories about online estate agencies may have taken the lustre off the sector in recent weeks,...

06 March 2019

From: Breaking News

Mikus Opelts, CEO of Giraffe360

Who are you? Mikus Opelts, CEO of Giraffe360 What is Giraffe360 and what does it do? Giraffe360 is a unique digital photography subscription service...

05 March 2019

From: 60 Second Interview

LSL writes down value of Yopa stake as it pins faith in High Street branches

LSL Property Services, the parent company of Your Move and Reeds Rains, has substantially 'written down' its investment in online estate...

05 March 2019

From: Breaking News

Referral Fees: Onus is very much on agents insists conveyancing chief

The director of strategy at the Council for Licensed Conveyancers says “the onus is very much on estate agents” to respond...

05 March 2019

From: Breaking News

Foxtons' PropTech chief joins Hunters search for customer fulfilment

The former chief information officer of Foxtons has taken a senior position at Hunters. The appointment of Dan Rafferty as Hunters’ chief operating...

05 March 2019

From: Breaking News

Countrywide hit with £215,000 fine in HMRC swoop on agents

It’s been revealed that Countrywide has been hit with a £215,000 fine as part of a swoop by HMRC cracking down...

04 March 2019

From: Breaking News

AllAgents allows Purplebricks reviews again, ending 18-month spat

The long-running stand off between website AllAgents and Purplebricks appears to be over, with the online agency being ‘readmitted’ by the...

04 March 2019

From: Breaking News

39 Your Move and Reeds Rain branches bought and becoming franchises

Your Move and Reeds Rains have confirmed that 39 branches are to be taken over by David Newnes and an existing...

04 March 2019

From: Breaking News

Property Natter: should you be making your agency Instagram-friendly?

Instagram (or, as the younger generation would have it, Insta) is, by any measure, massive.  Only launched in October 2010, it’s a...

02 March 2019

From: Features

Why staff training is key to PropTech success

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

02 March 2019

From: Features

How can estate agents close the deal ‘off-grid’?

The demand for rural properties is high, and with 20.7% of England’s population in countryside areas, estate agents have a large...

02 March 2019

From: Features

Online agency alleged to have told staff they may not be paid

House Network, one of the first ever online estate agencies, is alleged to be considering calling in administrators. Two reliable sources close...

01 March 2019

From: Breaking News

Referral Fees clampdown welcomed as “a triumph for consumers”

The National Association of Estate Agents has led the support for stricter new guidelines on transparency for referral fees. The clampdown means agents...

01 March 2019

From: Breaking News

Referral fees: new guidance to agents revealed by NTSEAT

The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...

28 February 2019

From: Breaking News

New property portal launches with revolutionary business model

A new sales portal has launched with a radically different business model, aiming to pay agents to list on it. It’s the brainchild of...

28 February 2019

From: Breaking News

Brexit and ill-health blamed as agency shuts with immediate effect

An estate and lettings agency that has been trading in the centre of Exeter for 12 years has ceased trading and...

28 February 2019

From: Breaking News

PropTech is the way to safeguard High Street branches - Connells

Connells Group says investment in PropTech will be the way to safeguard its almost-600 High Street branches - and it’s repeated...

28 February 2019

From: Breaking News

Well-known regional four-branch independent agency rebrands as Hunters

Well-known Essex and Hertfordshire agency Mullucks Wells is rebranding as part of the Hunters Group. Mullucks Wells will remain independently owned but...

28 February 2019

From: Breaking News

Why traditional property management as we know it is over

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...

27 February 2019

From: Features

Warning over reservation fees in the Modern Method of Auction

A member of a prominent legal network is warning buyers and their conveyancers to be ”wary” of the Modern Method of...

27 February 2019

From: Breaking News

Conveyancing powerhouse launched ahead of house buying changes

The UK’s two leading conveyancing groups have merged to form what they call a “powerhouse” to be called Simplify. My Home Move...

26 February 2019

From: Breaking News

What are HMRC looking for?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

25 February 2019

From: Sponsored Content

Purplebricks’ problems won’t deter investors, insists rival online agency

Online agency platform Love2move insists that its current bid to attract investors will not be damaged by the adverse publicity surrounding...

25 February 2019

From: Breaking News

For Sale By Owner website set up ‘out of frustration with estate agents’

Another For Sale By Owner website has been launched - this one, apparently, because the founder was “frustrated” with estate agents’...

25 February 2019

From: Breaking News

Countrywide says some branch staff will fill water bottles for the public

Countrywide’s high-end brand Hamptons International says agents at its branches will in future be “delighted” to fill water bottles for members of...

25 February 2019

From: Breaking News

RIP the open house…the return of the high street agent?

Cast your minds back to the summer of 2014. It’s 9.55 am somewhere in east London ‘Sorry I’m late’ offers the...

23 February 2019

From: Features

DPS adjudication case study: Delivery claim made by landlord

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 February 2019

From: Features

Agents Do Charity - and it's been a remarkable week…

Few can deny that with announcements from MPs and an announcement from Purplebricks, that it’s been an extraordinary week.  While it may...

22 February 2019

From: Breaking News

Agency’s big training investment as it bids to be ‘number one on High Street’

A new training and development team has been set up by Connells Group. It’s designed - in the company’s words - “to...

21 February 2019

From: Breaking News

Stay relevant and win business in a challenging market

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses.  There were more than...

20 February 2019

From: Features

What is the risk?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

20 February 2019

From: Sponsored Content

Humberts says: 'risks we took in 2018 are paying off in 2019'

The radically-restructured Humberts estate agency claims the risks it took last year in scrapping branches and moving to ‘hubs’ has paid...

18 February 2019

From: Breaking News

Property Jobs Today - all the latest moves (and a cake)

Hello and welcome to this half-term week’s PJT, your regular Monday opportunity to catch up with the key personnel changes in...

18 February 2019

From: Breaking News

Property Natter: referral fees, HIPs & Bee Gees tributes - Rob Hailstone Q & A

With the home buying and selling process firmly on the news agenda of late – everything from a possible ban on...

16 February 2019

From: Features

Scandal at surveying firm as court orders bosses to repay £182,000

A husband and wife pair of directors at a property valuation and surveying company have been ordered by the courts to...

15 February 2019

From: Breaking News

Online agency business tries to avoid Emoov fall-out with ‘realistic’ crowdfund

The first major estate agency business to launch a crowdfunding bid since the controversial collapse of Emoov has emphasised its “realistic”...

14 February 2019

From: Breaking News

Buying service to focus on doer-uppers and pledges capital appreciation

A design and renovation business has set up a property sourcing business which will find homes requiring renovation. What’s more, it claims...

14 February 2019

From: Breaking News

Setting your website apart with the latest PropTech

We all know the three essential things an estate agent must have on their website include the ability to be able...

13 February 2019

From: Features

Countrywide sales slump again but company hails resilient performance

A trading statement this morning from beleaguered agency group Countrywide reveals that its revenue is down again - but it insists...

13 February 2019

From: Breaking News

 New portal is free-to-list for agents and ready to launch in the UK

A new free-to-list property portal is launching in the UK, and has a pledge to serve over 20 counties by the...

13 February 2019

From: Breaking News

Lee Dahill, Director of Sales for the Today publications and The ValPal Network

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

12 February 2019

From: 60 Second Interview

Online agency Yopa launches new ‘Smooth Move’ campaign

The UK’s second-largest online estate agency, Yopa, is this month launching a new advertising campaign under the title ‘Smooth Move’. The agency...

12 February 2019

From: Breaking News

New stamp duty surcharge: consultation starts over foreign buyers

The government has launched an official consultation about a new stamp duty surcharge - the long-awaited additional one per cent for...

12 February 2019

From: Breaking News

Agent bruised by malicious and false reviews posted online

An estate agent says he’s “bruised” by recent mysterious negative online reviews he has received - shortly after he posted positive...

11 February 2019

From: Breaking News

Property Jobs Today - your one-stop-shop for the industry's jobs news

Hello and welcome to this week’s PJT, your regular catch-up on key appointments news in our industry. It’s been a difficult seven...

11 February 2019

From: Breaking News

Exclusive - the final three Quirk interviews

“You don't learn to walk by following rules. You learn by doing and falling over,” is an oft-quoted saying of Richard...

09 February 2019

From: Features

This needs to be the start of redress reform, not the end

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

09 February 2019

From: Features

Buying into a franchise may not be as hard as you think

There are many misconceptions about the franchising world but, whether we’re talking about estate agency franchises or fast food franchises, it’s...

09 February 2019

From: Features

Boris visits an estate agency - not his special place in hell, presumably

He may not yet have had time to produce a Brexit plan but Boris Johnson has at least had a few...

08 February 2019

From: Breaking News

Agents Do Charity - and is there a Spring in our step?

The end of the snow has given way to warmer weather, and while it’s a little early to speak of spring...

08 February 2019

From: Breaking News

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING!

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING! In our last article, we highlighted some really important and shocking stats...

07 February 2019

From: Sponsored Content

Your Move insists “No breach of data” after documents taken from branch

The beleaguered Your Move estate agency insists there was no breach of customer privacy after an ex-employee reportedly took confidential data...

07 February 2019

From: Breaking News

Agency reform chief to speak at The Property Ombudsman conference

The Property Ombudsman’s annual conference is to hear from the chair of the government’s ‘Property Agents Working Group’ - just days...

07 February 2019

From: Breaking News

'New build market as important as sales and lettings' says Winkworth

Winkworth has set up a dedicated land and new homes division. The franchise agency, which has most of its offices in and...

07 February 2019

From: Breaking News

Why agents need smart review platforms to improve customer experience

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

06 February 2019

From: Features

Agents need to prepare for buyers and sellers with specific needs

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...

06 February 2019

From: Sponsored Content

Consultations start on ‘500’ Your Move and Reeds Rains jobs at risk

Formal consultations have started concerning the job losses and branch closures for Your Move and Reeds Rains, revealed yesterday by their...

06 February 2019

From: Breaking News

No Sale, No Fee - how EweMove bucked the online sector's stagnation

The Property Franchise Group says its online/hybrid agency EweMove traded profitably throughout  last year and will show “a significant improvement” over...

06 February 2019

From: Breaking News

Former LSL boss sinks significant investment into PropTech firm

The former LSL director of estate agency, David Newnes, has made what is officially described as “a significant investment” in a...

06 February 2019

From: Breaking News

Huge branch closures announced for YourMove and Reeds Rains

A major restructuring of LSL Property Services has just been announced to shareholders, with substantial numbers of branch closures. The statement says...

05 February 2019

From: Breaking News

Foxtons could blossom 'by moving beyond London and going online' - Quirk

The former chief executive of Emoov says he has the answer to Foxtons’ current downbeat performance - it should exploit its...

05 February 2019

From: Breaking News

Online agency looks to private sales because of Purplebricks and others

The regional agency MoveSelf, which set up in 2017 as an online estate agent, is shifting emphasis towards For Sale By...

05 February 2019

From: Breaking News

Agents' fees unchanged in past year but moving costs hit record high

An annual study of transaction charges shows that house moving costs are now at a record average high of almost £10,000...

05 February 2019

From: Breaking News

Purplebricks' biggest critic ditches High Street and takes his estate agency online

Purplebricks might have the last laugh - its biggest critic is ditching his High Street office and making his own agency online. Controversial...

04 February 2019

From: Breaking News

OnTheMarket ads get fit for purpose in gyms, on TV and radio

OnTheMarket is to continue its TV advertising campaign throughout February - and this time it’s ad is also going to be...

04 February 2019

From: Breaking News

DPS adjudication case study: Rent arrears challenged by evicted tenant

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

02 February 2019

From: Features

A new approach to data can empower Generation Rent to buy

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

02 February 2019

From: Features

Common outsourcing myths busted

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

01 February 2019

From: Sponsored Content

Simon Duce, Managing Director.

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

01 February 2019

From: 60 Second Interview

Website boss accuses agents of charging “vast” fees up to £7,000

The head of a For Sale By Owner website claims that some agents are making “vast amounts” of up to £7,000...

01 February 2019

From: Breaking News

Red Flag Alert after surge in agencies hitting financial distress

There has been a nine per cent rise over the past year in estate agency and property industry firms in so-called...

31 January 2019

From: Breaking News

League table of London's 'top 10 boutique agencies' revealed

The online publication aimed at London’s high-rolling property professionals, Prime Resi, has named what it believes to be the capital’s 10...

31 January 2019

From: Breaking News

What’s next for property imagery?

There’s no end to the PropTech and photography solutions available to estate agents these days to help them sell good, old-fashioned...

30 January 2019

From: Features

PropTech Today: Homes-as-a-service could be your greatest weapon

By thinking outside the box, agents can truly embrace the idea of space-as-a-service and create entirely new, and highly valuable, streams...

30 January 2019

From: Breaking News

Brexit picture of the week: May day, May day....

The seemingly-endless debate surrounding Brexit may be punishing for estate agents in London in particular but one, at least, is making...

30 January 2019

From: Breaking News

Zoopla rebrands Hometrack index in latest change at portal company

The monthly index of house price changes in Britain’s major cities, for many years operated under the Hometrack banner, has been...

30 January 2019

From: Breaking News

Online valuations mean more leads, says The ValPal Network

Agents need to focus on more targeted marketing using a mix of traditional and modern methods to optimise their position in...

29 January 2019

From: Breaking News

Property Jobs Today - the latest industry moves and appointments...

Hello and welcome to this week’s PJT, your Monday update on jobs and key moves across the industry. Everyone mentioned here has...

28 January 2019

From: Breaking News

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

Review – what did we learn from the Guild Conference?

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

26 January 2019

From: Features

NAEA and Guild back government's new Housing Complaints service

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

25 January 2019

From: Breaking News

Agents Do Charity - a bumper back-to-business edition

The industry is back to full-strength on its fund-raising judging from our virtual postbag this week with many new reports of...

25 January 2019

From: Breaking News

Government unveils 'Complaints Resolution Service' for property industry

The government has this morning set out wide-ranging changes to redress systems for agents, the sales and lettings sectors, and other...

24 January 2019

From: Breaking News

Estate agency boards - the marketing maverick

Every day thousands of estate agency boards are erected across the UK. Even in the digital age the board remains one...

23 January 2019

From: Features

Clampdown on referral fees: new Trading Standards guidance to be issued

It’s been revealed that the National Trading Standards Estate Agency Team is to deliver new guidelines to agents for referral fees...

23 January 2019

From: Breaking News

Referral fees: agency reveals £5m income from conveyancing firm

One of the largest estate agencies in the Midlands, Newton Fallowell, says it’s made a remarkable £5m in referral fees from...

23 January 2019

From: Breaking News

LSL delivers upbeat figures despite Brexit-fuelled caution over 2019

LSL Property Services - parent company of Your Move, Reeds Rains and London agency Marsh & Parsons - has given a...

22 January 2019

From: Breaking News

Cartels and anti-money laundering take centre stage at NAEA event

The government policies and enforcement plans for anti-money laundering measures are set to take centre stage at next month’s annual conference...

22 January 2019

From: Breaking News

Purplebricks' top critic explains why High Street agents 'win every time'

Former City analyst Anthony Codling - who is now the front-man for a new property portal - has set out why...

21 January 2019

From: Breaking News

Property Jobs Today - more major moves across our industry...

There’s been another raft of movers and shakers in the industry in recent days, so this is a busy Property Jobs...

21 January 2019

From: Breaking News

Property Natter: a bone to pick with Rightmove and takeaways

I don’t think I can add anything more to the excellent 2019 pieces we’ve seen on EAT in recent weeks –...

19 January 2019

From: Features

How can estate agents build their online reputation?

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

19 January 2019

From: Features

Agents Do Charity - the ‘it’s getting cold’ edition

The weather suggests that at long last winter has truly kicked in - so what better time to celebrate, amongst other...

18 January 2019

From: Breaking News

Big sole agency deal won by hub agent thanks to social media

A firm which recently joined the ‘hub club’ of agencies using centralised services offices says its won a major new build...

17 January 2019

From: Breaking News

‘Emoov auction firm’ offers partnership deal to more agents

The auction firm that purchased the property listings left stranded by the collapse of Emoov is now offering partnership opportunities to...

17 January 2019

From: Breaking News

Emoov urges past vendors to re-list as it relaunches this month

The new management at Emoov says that following its acquisition out of administration it will relaunch as an online estate agency later...

16 January 2019

From: Breaking News

It’s time to upgrade your AML armoury

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...

16 January 2019

From: Features

Property Jobs Today - the latest new faces in new places...

Hello and welcome to another PJT, your regular Monday update on who’s moving where within our industry. Please keep us informed of...

14 January 2019

From: Breaking News

The future's bright - here's how your agency can thrive in 2019

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

12 January 2019

From: Features

Does your tenant require an increased power supply?

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

12 January 2019

From: Features

Agents Do Charity - the lull-before-the-storm edition...

Still recovering from Christmas and New Year? There’s no shame in that - the agents’ fund-raising season resumes in earnest in...

11 January 2019

From: Breaking News

In Light of the Fee Ban, Can PropTech Firms Damage Control?

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

10 January 2019

From: Sponsored Content

Conveyancers told to 'up their game' with buyers of leasehold homes

The head of a property management company says conveyancers must do more to ensure buyers of leasehold properties fully understand the...

10 January 2019

From: Breaking News

Emoov and Tepilo brands and technology 'have been bought'

Estate Agent Today understands from a respected source that the remains of the Emoov and Tepilo online agencies have been acquired...

09 January 2019

From: Breaking News

Six quick fixes for speeding up the sales process

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...

09 January 2019

From: Features

Funniest Photoshop Requests from 2018

How do you remove an estate agent from an oven? How would you remove an Estate Agent from an oven? Sounds...

09 January 2019

From: Sponsored Content

Tom Durrant, Director of Doctor Photo

Are you a real Doctor? Not in the conventional sense no, sorry to disappoint! I’m Tom Durrant and I’m the Creative Director...

09 January 2019

From: 60 Second Interview

Franchise agency chain bucks trend with more offices, more customers

Century 21 UK appears to have bucked the trend of closing offices and reduced footfall by marking the opening of 16...

08 January 2019

From: Breaking News

Buying process reform guru to speak at The Guild conference panel

The man who is leading the government’s efforts to reform the house buying process will be one of the speaker at...

08 January 2019

From: Breaking News

Yopa ‘may be online success story of the year’ - claim

Purplebricks has tightened its vice-like grip on the online market according to a new analysis - but the race is on...

07 January 2019

From: Breaking News

Foxtons: Swiss bank snaps up almost 10 per cent of agency

UBS, a Swiss multinational investment bank and financial services company based in Zurich and Basel, now owns approaching 10 per cent...

04 January 2019

From: Breaking News

New portal YourMoov to launch in near future

A new portal called YourMoov and describing itself as “the UK’s first decentralised property listing database” is to launch shortly. In an...

03 January 2019

From: Breaking News

Up to 25 agents could join 'market centre agency' each month in 2019

Keller Williams, which yesterday revealed two new market centres in the south of England, says up to 25 agents in the...

03 January 2019

From: Breaking News

40 agency offices shortlisted for Guild's annual awards

The shortlist has been announced for the annual Guild of Property Professionals Awards to be held on January 17 in London.  The...

31 December 2018

From: Breaking News

Developer’s scam leaves buy to let purchasers £12m out of pocket

Six directors have been banned from office after misleading over 300 people who bought new build homes in the north of...

28 December 2018

From: Breaking News

The top 10 property personalities of 2018

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...

28 December 2018

From: Features

Purplebricks boss takes swipe at London-centric property industry

Purplebricks’ global chief executive Michael Bruce has taken a swipe at the property and mainstream media for being too London-centric in...

24 December 2018

From: Breaking News

Property Jobs Today - this year's final update on new appointments

If you thought Christmas Eve meant no more news in terms of industry movers and shakers…well, think again - we’ve one...

24 December 2018

From: Breaking News

Phil Spencer slams developers over leasehold houses

Developers have continued to sell thousands of new-build houses with leaseholds, despite a government pledge to ban the “unscrupulous” practice a...

24 December 2018

From: Breaking News

Property Natter – A to Z of the property market for 2018

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

22 December 2018

From: Features

DPS adjudication case study: replacement of a damaged carpet

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

22 December 2018

From: Features

Was 2018 Peak PropTech…or is the best yet to come?

In the past year it seems every other story has been about PropTech - the big stuff like Purplebricks and the...

21 December 2018

From: Breaking News

More market woe as house prices flatline, according to agency

House prices are flatlining with the rate of annual growth having fallen continually since August according to LSL Property Services, which...

20 December 2018

From: Breaking News

Merger produces UK’s largest property marketing company

Audioagent and KeyAGENT have merged to create the UK’s largest property marketing group. Together they provide property marketing services to the UK’s...

19 December 2018

From: Breaking News

Marketing your way through challenging times

It is something of an understatement to say that we are in challenging times. BREXIT is unresolved and we wait with...

18 December 2018

From: Sponsored Content

Online agencies ‘could be described as Ponzi schemes’ - claim

A new analysis of the online estate agency business model claims that it ‘could be described as a Ponzi scheme’. The accusation...

18 December 2018

From: Breaking News

In It To Win It - ESTAS 2019 deadline looms

There are only a few days left for agents, brokers and suppliers to enter the ESTAS 2019 - closing date is...

18 December 2018

From: Breaking News

Property Jobs Today - yet more movers and shakers in the industry

Hello and welcome to this week’s PJT - and while it may be just days to Christmas, there’s still plenty of...

17 December 2018

From: Breaking News

Is the deposit-free rental model a good idea?

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

15 December 2018

From: Features

Property Natter: Emoov, Brexit, Agents Got Talent and a partridge in a pear tree

Hard not to mention two major breaking news stories of recent days; one directly affecting the property market and one which...

15 December 2018

From: Features

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Purplebricks shares sink and Emoov dies: game over for online agencies?

Has the bell finally tolled for online agencies? Emoov’s collapse and an investor revolt over crowdfunding have left a large question...

14 December 2018

From: Breaking News

Emoov listings owner wants more agents to help sell them

The auction company that has acquired some 5,000 vendor listings from the failed Emoov and Tepilo agencies says it wants more agents...

14 December 2018

From: Breaking News

Agents Do Charity - a huge it's-nearly-Christmas edition...

So this is (almost) it. Next week may be a quiet one for business as vendors and landlords alike begin to...

14 December 2018

From: Breaking News

Emoov and Tepilo listings 'bought by north of England high street agency'

A Newcastle-based property company says it has acquired the listings of Emoov and Tepilo. It has emailed and texted vendors to say...

13 December 2018

From: Breaking News

£70,000 commission for some London estate agents, says website

Research by comparison website Netanagent claims the commission paid to estate agents in London could be over £70,000 depending on where...

13 December 2018

From: Breaking News

Grottos and windows - more festive fun as Christmas gets closer…

The world may be going crazy outside but we’re delighted to tell you that in the estate agency industry it’s still...

13 December 2018

From: Breaking News

What are the biggest challenges facing letting agents in 2019?

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

12 December 2018

From: Features

PropTech Today: My predictions for 2019

It’s that time of year again where we start saying goodbye to 12 months of hard work and start looking forward...

12 December 2018

From: Breaking News

Agencies bite the dust as property sector insolvencies rise

There’s been a four per cent rise in the number of estate agencies becoming insolvent according to a new report. In the...

11 December 2018

From: Breaking News

Two Brexit blows to London market as uncertainty worsens

Two reports have suggested London’s residential market may be damaged by Brexit - both the past two and a half years...

11 December 2018

From: Breaking News

Tree-mendous! More Christmas agency office pictures...

Your terrific festive photographs keep on rolling in and we’re delighted to share them with the industry - and we’d like...

11 December 2018

From: Breaking News

Rightmove, Zoopla and OTM denounced as “corporate dinosaurs

The head of the portal PropertyMutual has accused Rightmove, Zoopla and OnTheMarket of being “corporate dinosaurs” and has called on agents...

10 December 2018

From: Breaking News

Zoopla trials Property Valuation Report concept ‘to win leads’

Zoopla claims a new Property Valuation Report being trialled in nine areas will win more leads for agents.  The PVR will use...

10 December 2018

From: Breaking News

Property Jobs Today - the latest industry movers and shakers

Two weeks to Christmas but no sign of our industry slowing down with more job moves announced in recent days.  Please let...

10 December 2018

From: Breaking News

Christmas party this week? More decs to get you in the mood...

It’s the start of a new week and many agents may well be having their office parties this week - if...

10 December 2018

From: Breaking News

Emoov’s humiliation - the fallout for the industry

Whatever one thinks about online estate agencies, it’s a cause of genuine sadness when people lose their jobs - close proximity...

08 December 2018

From: Features

Agents Do Charity - with a festive focus on the homeless...

It’s that time of the week again when we focus on the great work done by the industry, usually without much...

07 December 2018

From: Breaking News

What do modern renters want from letting agents?

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

05 December 2018

From: Features

Emoov was never going to find a buyer, says leading agency analyst

The demise of Emoov, Tepilo and lettings platform Urban raises question marks over the long-term viability of online agencies according to...

04 December 2018

From: Breaking News

Zoopla scraps non-property ads on listings to boost focus on agents

With portal rivalry hotting up again, Zoopla has announced that with immediate effect it’s removing all non-property related adverts from all...

04 December 2018

From: Breaking News

New portal signs up Countrywide and 30 agencies ahead of 2019 launch

A new portal is launching next year with Countrywide and some 30 other estate agency groups signed up, as well as...

03 December 2018

From: Breaking News

Emoov: Rival agents try to poach vendors as public complaints mount

At least some calls from potential customers to Emoov are being cut off and rival estate agents are now plundering the...

03 December 2018

From: Breaking News

Property Natter: 5 things you should be doing this Christmas

Every other advert on the TV is featuring Santa Claus, snowmen or reindeer, the tinsel, trees and decorations are out in...

01 December 2018

From: Features

Why the best PropTech isn’t expensive

PropTech has been mainstream for a few years now, and as more agents are familiar with the range of products and...

01 December 2018

From: Features

DPS adjudication case study: charges for court appearances?

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

01 December 2018

From: Features

Cut the crap: estate agency calls time on over-used industry buzzwords

Last year it was ‘disruptor’ and before that came ‘exclusive’ - now, according to one estate agency at least, the over-used...

30 November 2018

From: Breaking News

Agents Do Charity - and  OMG it's December tomorrow...

With Christmas less than four weeks away (yes, really) the countdown to the festive season begins tomorrow when December begins. Charity...

30 November 2018

From: Breaking News

Offices converted to housing are denying affordable homes - claim

Communities have missed out on more than 10,000 affordable homes in the past three years as a result of government rules...

29 November 2018

From: Breaking News

Seeing the wood for the trees - finding the 1% in your business

When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...

28 November 2018

From: Features

The Hub Club - another agency shuts branches and opens central office

Yet another estate agency has announced that it’s shutting branches and opening a centralised hub. This time it’s Newman Property Experts, a...

28 November 2018

From: Breaking News

Agents' agony as buyer numbers plunge to six year low

Data from the National Association of Estate Agents suggests that the number of registered buyers per member branch has slumped to...

28 November 2018

From: Breaking News

PropTech Today: New tech offerings require action from the high street

I’m spending a lot of time in airport terminals waiting for flights. They’re not the most comfortable of surroundings, but at...

28 November 2018

From: Breaking News

Agency group beefs up mortgage side with £3.6m acquisition

Belvoir has this morning announced that it has acquired MAB Glos, part of the Mortgage Advice Bureau.  The £3.6m deal, done through...

27 November 2018

From: Breaking News

Celebrate Christmas with #festivefloorplans

Popular floor plan drawing service Metropix is excited to announce some festive fun to celebrate reaching a significant milestone. #festivefloorplans is being...

26 November 2018

From: Sponsored Content

OnTheMarket will be self-funding if 'free' agents start paying

OnTheMarket chief executive Ian Springett has told an agents’ conference of the strategy for his service - including a prediction that...

26 November 2018

From: Breaking News

Controversial online auction firm generated £10.6m in fees for agents

The debate about online auction charges levied on buyers continues this morning with the release of figures showing that one company...

26 November 2018

From: Breaking News

Property Jobs Today - the latest industry movers and shakers

Hello and welcome to the latest Property Jobs Today - the last one in November. Career moves tend to slow this time...

26 November 2018

From: Breaking News

ZPG’s Charlie Bryant talks exclusively to Estate Agent Today

To say legendary ZPG founder and CEO Alex Chesterman left big boots to fill when he stepped back from day-to-day operations...

24 November 2018

From: Features

Another agency shuts all its branches and joins the Hub club

Orchards of London is abandoning its current branch network and instead opening a single Hub from the middle of next month. Orchards,...

23 November 2018

From: Breaking News

‘Only fittest will survive’ says agent making eighth acquisition of 2018

Yorkshire agency Linley & Simpson is on the acquisition trail yet again - and it’s revealed its eighth deal of the...

23 November 2018

From: Breaking News

Propertymark brand has been a big success says NAEA

The introduction of the Propertymark brand as a ‘consumer friendly’ umbrella name for a series of trade bodies has been a...

23 November 2018

From: Breaking News

Branch closures - 135 fewer independent agency offices

New figures from the British Independent Retailers Association suggest that there are now 135 fewer independent estate agency branches than at...

22 November 2018

From: Breaking News

Do floor plans and photos really help to sell a property?

Photos and floor plans remain an essential tool in property marketing. Despite a wealth of choice from aspiring UK PropTech start-ups the...

21 November 2018

From: Features

Could AI play a role in the lettings sector?

Artificial intelligence (AI) is playing an increasingly important role in our lives – from virtual assistants such as Amazon’s Alexa and...

20 November 2018

From: Sponsored Content

IAM Sold's associated firms rebrand in bid to woo more agents

Intelligent Services Group - parent company of online auction service IAM Sold - is rebranding around the IAM name. ISG and its...

20 November 2018

From: Breaking News

Canny or downright desperate? Online agency slashes fee to just £1

Online agency Doorsteps is slashing its flat fee to just £1 with no commission charge - but for only 48 hours. The...

19 November 2018

From: Breaking News

Who comes out on top in the battle of the property portals?

Given that online property portals, dominated by a handful of websites, are by far the most popular home search method, it...

17 November 2018

From: Features

Property Natter: could these innovations change the market forever?

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

17 November 2018

From: Features

Join Us! Call for “disillusioned” agents to become prime London entrepreneurs

A new prime London hybrid agency wants what it calls “disillusioned property professionals” to join the firm and take advantage of...

16 November 2018

From: Breaking News

Buyers warned: Don’t cut corners by trying DIY conveyancing

Hard-pressed buyers who try to minimise house moving costs by doing their own conveyancing have been warned of the disastrous consequences...

15 November 2018

From: Breaking News

What is the key to a smooth and efficient pre-tenancy process?

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

14 November 2018

From: Features

Foxtons confirms six branch closures - but says no more to come

Foxtons has this morning confirmed that it has now closed six branches. There was high-level publicity given to the closure of its...

13 November 2018

From: Breaking News

Emoov sale may force a change to online model, claims agency

An online agency launched by a traditional high street agent to ward off competition says the online business model might have...

13 November 2018

From: Breaking News

John Lewis guru to tell estate agents how customer service is done

The man responsible for defining John Lewis’ legendary customer service, and preserving its Never Knowingly Undersold pledge, is to address the...

13 November 2018

From: Breaking News

Extraordinary £120m investment for agency that ‘breaks chains’ for sellers

It’s been reported that Nested, an estate agency launched two years ago, has received a massive £120m cash injection from venture capitalists. Nested, which...

12 November 2018

From: Breaking News

Branch closures: 211 agency offices shut during first half of 2018

Shocking figures from the Local Data Company, a consultancy monitoring the health of High Streets, show that 211 estate agency offices...

12 November 2018

From: Breaking News

Agents Do Charity - including one agency’s First World War fund-raising

Hello and welcome to another Agents Do Charity, our round-up of great work done by our industry to raise funds for...

09 November 2018

From: Breaking News

Rollo Miles, from Agent & Homes

Who are you and what does it say on your business card? It just says “Agent” for, at the end of the...

08 November 2018

From: 60 Second Interview

New branches in Manchester and London as agencies defy market

A first-time agent who has previously owned a retail franchise and some buy to let units, has bought the Century 21 franchise...

08 November 2018

From: Breaking News

Data is a conversation starter (really!)

Rather like doctors, estate agents are present at critical points in our lives – moving in together, bidding farewell to a...

07 November 2018

From: Features

Emoov troubles ‘do not mean the end for hybrid agents’

The high profile financial difficulties faced by Emoov and the recent fall in the share value of Purplebricks do not mean...

07 November 2018

From: Breaking News

Interview About the Venture

1.             Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...

06 November 2018

From: 60 Second Interview

Purplebricks claims 20% revenue growth despite “online shake out”

Purplebricks says it has seen year-on-year revenue growth of about 20 per cent despite what its chairman calls “a challenging UK...

06 November 2018

From: Breaking News

Hybrid agency recruiting new franchisees with no joining fee

An estate agency that’s been commended for its flexible working has launched a recruitment drive for franchisees who would keep 75...

06 November 2018

From: Breaking News

London agency with 17 branches signs up to OnTheMarket

London agency chain Portico has signed up to OnTheMarket.  The 17 branch firm, which handles both sales and lettings, has offices in...

06 November 2018

From: Breaking News

Emoov insider claims “insane” staff churn and “astounding” complaint levels

One of Emoov’s agents in the field has contacted Estate Agent Today to give an insight into how the agency has...

05 November 2018

From: Breaking News

Property Jobs Today - the latest industry moves and appointments

The first signs of a seasonal slowdown are appearing according to some agents in touch with EAT, but there are still...

05 November 2018

From: Breaking News

Property Natter: how much is that home in the window?

It’s the most obvious visual medium high street agents have at their disposal, and for many decades has been absolutely pivotal...

03 November 2018

From: Features

Portal claims it can help agents avoid some GDPR restrictions

The head of a controversial property portal says agents can by-pass some GDPR marketing restrictions by using his service’s social network. Ben Davis,...

02 November 2018

From: Breaking News

Ex-High Street pair launch hybrid agency to take on traditional rivals

Two former High Street agents say their new hybrid agency has enjoyed an impressive launch gathering 40 instructions in just four...

02 November 2018

From: Breaking News

Property Raffles: just the ticket or a complete waste of time?

Raffles are in the news as a way of ‘selling’ homes, and not just because an Irish club has won a...

02 November 2018

From: Breaking News

Agents Do Charity - and it's November already...

You don’t need EAT to remind you that Christmas is now just next month.  Many agents are gearing their fund-raising to that...

02 November 2018

From: Breaking News

Free business intelligence for estate agents

What questions keep you awake at night? Do you know if you’re losing new instructions by undervaluing, or whether you could...

01 November 2018

From: Sponsored Content

Emoov for sale, Purplebricks down, Hatched gone - what now for Online?

As scary Halloweens go, yesterday was quite a shocker for Britain’s online estate agency sector - and not in a good...

01 November 2018

From: Breaking News

The ESTAS - no, not agents, this time it's the top conveyancers

Agents may sometimes have a tense relationship with conveyancers but admit it - when our legal colleagues are good, they are...

01 November 2018

From: Breaking News

Emoov goes up for sale - just months after merger

Sky News says Emoov is to be sold, just months after the controversial online agency merged with Sarah Beeny's Tepilo and the...

31 October 2018

From: Breaking News

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

Why estate and letting agents need to futureproof their businesses

A recent 'red flag alert' report from an insolvency firm warned that the number of real estate businesses defined as being...

31 October 2018

From: Sponsored Content

Online property auction firm hits back against “murky” accusation

A firm which links with agents to operate online auctions has hit back at a consumer group's allegations that this growing sector...

31 October 2018

From: Breaking News

Two hybrid agencies pledge to roll-out nationwide in next two years

A hybrid estate agency with ambitions to rival Purplebricks has revealed that it has significantly expanded its current footprint, with ambitions...

30 October 2018

From: Breaking News

High-end agency opens new office with PropTech to the fore

Strutt & Parker is bucking the trend on High Street offices by opening a new one - and in this case,...

29 October 2018

From: Breaking News

Property Jobs Today - a bumper week for industry moves

Hello and welcome to a bumper edition of Property Jobs Today, your weekly insight into the key moves within our industry. Everyone...

29 October 2018

From: Breaking News

40 years under the floorboards - the life of a Chartered Surveyor

It is a sobering thought that 40 years have slipped by since I first ran a tape measure across the inside...

27 October 2018

From: Features

Agents 'missing out on thousands' by losing touch with past buyers

Fewer than 15 per cent of owners go on to sell their home with the same agency they bought it through,...

26 October 2018

From: Breaking News

Simpler surveys - RICS wants to scrap three current survey options

The Royal Institution of Chartered Surveyors says it wants to simplify the system of surveys by scrapping the three current options...

25 October 2018

From: Breaking News

The dos and don’ts of email marketing

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

24 October 2018

From: Features

PropTech Today: Are consumers abandoned by online and hybrid agents?

Not so long ago, the best estate agents were those who did the best work for their clients and therefore built...

24 October 2018

From: Breaking News

25 Not Out for top London agency that started with two branches

One of London’s best known estate agencies marks its 25th anniversary this month, having started with just two branches in one...

24 October 2018

From: Breaking News

New online agency says it wants to expand across the UK

A new online agency says it is currently focussing on one large city but will expand to cover the whole of...

23 October 2018

From: Breaking News

Fees Shock: Sole agency commission plunges 34% since 2011

New research by TheAdvisory consultancy, shared exclusively with Estate Agent Today, reveals exactly how fees have fallen for traditional agents in...

22 October 2018

From: Breaking News

Rightmove: estate agents really p****d off says Emoov boss

Outspoken online estate agency chief Russell Quirk says the estate agency industry is “really p****d off” with Rightmove trying to ride...

22 October 2018

From: Breaking News

Hubs not branches the future, says agent who rejected easyProperty

An agent in the Guild is launching a ‘hub’ style operation from December 1 and says the concept of traditional estate...

22 October 2018

From: Breaking News

Property Jobs Today - catch up with key moves within the industry

If it’s Monday it must be Property Jobs Today, your round up of the industry’s key moves. Are you changing jobs yourself?...

22 October 2018

From: Breaking News

Property Natter: estate agency on a bus

No, I haven’t lost the plot. Such a thing exists – and if you’re familiar with North London, there is a...

20 October 2018

From: Features

When and why are your customers getting in touch?

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

20 October 2018

From: Features

Bailiff’s notice in agency window signals another London branch closure

Another high profile estate agency office in London has closed - this time a branch of Winkworth.  The Richmond branch has been...

19 October 2018

From: Breaking News

Agents Do Charity - and there isn't a backstop in sight...

Bored with Brexit? Baffled by the backstop? Troubled by the transition period?  Well here’s a promise - there’s no mention of the...

19 October 2018

From: Breaking News

Ditching the High Street and launching 'The Hub' pays off for Humberts

The estate agency group Humberts, which narrowly avoided collapse early this year, now claims to have turned around its fortunes thanks...

18 October 2018

From: Breaking News

Property viewings - how to keep up with evolving consumer demands

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

17 October 2018

From: Features

New portal claims to offer an alternative to part-exchange

A service which describes itself as an alternative to part exchange has been launched to facilitate sales to ‘corporate property buyers’. It’s...

17 October 2018

From: Breaking News

Another estate agency snapped up by ex-Countrywide team

London agency Stirling Ackroyd has announced its third acquisition in the course of a year. It’s only 15 months ago that Stirling...

16 October 2018

From: Breaking News

Agency drops traditional branch in favour of serviced office

An estate agency is moving from its traditional branch to new city centre serviced offices as it expands. East of Exe -...

16 October 2018

From: Breaking News

Online agency smashes crowdfund target - with two weeks to go

Doorsteps, the online agency founded by a teenager, has raised over £700,000 - that’s 175 per cent of its original £400,000 target,...

15 October 2018

From: Breaking News

Property Jobs Today - all the industry's key moves in recent days

Hello and welcome to PJT, our weekly round up of key moves within the industry. Let us know what’s going on with...

15 October 2018

From: Breaking News

Government to make new homes freehold with ground rents capped

The vast majority of new-build houses are to be sold as freehold with ground rents for new leases capped at £10...

14 October 2018

From: Breaking News

Dear Mr Chancellor…this is what we need on October 29…

I’ve spoken many times before of my desire to see government take property more seriously. For more than just lip service...

13 October 2018

From: Features

Can negative google and Facebook reviews damage brand reputation?

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...

13 October 2018

From: Features

Government unveils new body 'to raise agency standards'

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...

12 October 2018

From: Breaking News

Emoov chief calls for radical 'blend' of online and traditional agency models

The chief executive of Emoov, Russell Quirk, has suggested that the unexpectedly low take up of online agents may mean that...

11 October 2018

From: Breaking News

Why online reviews can build trust, drive traffic and improve service

More than half of home owners now use online reviews to choose their estate agent when putting their property on the...

10 October 2018

From: Features

Banned advert highlights dangers of sales claims about rental yields

The Advertising Standards Authority has banned an advertisement for a new development in London after complaints over claims about the yields...

10 October 2018

From: Breaking News

PropTech Today: UK government backs blockchain - what next?

When Professor Andrew Baum’s PropTech 3.0 report was first published, a small event was held to celebrate the very first academic...

10 October 2018

From: Breaking News

Referral fees: agents must be more transparent, government says

A government minister has told the estate agency industry that it must be more transparent over the issue of referral fees. In...

09 October 2018

From: Breaking News

Shock as Foxtons announces closure of flagship Park Lane office

Foxtons is shutting its Park Lane office - the flagship of the agency in prime central London’s Mayfair. Estate Agent Today was...

08 October 2018

From: Breaking News

A new scandal? Investigation into estate agents likely to report in New Year

The Competitions and Markets Authority says the result of its latest probe into estate agencies’ possible infringement of the Competition Act...

08 October 2018

From: Breaking News

Property Jobs Today - a new agency and plenty of other key moves...

Hello and welcome to a new working week, which means your chance to catch up on the key moves in our...

08 October 2018

From: Breaking News

New agency's stamp duty question: Do we need another property tax

“Do we really need another tax?” - that’s the question from a new buying agency, querying why the government wants to...

08 October 2018

From: Breaking News

Don’t be hasty in ditching your high street office

Several agents have asked me whether they should consider ditching their high street offices and move to an out of town...

06 October 2018

From: Features

Property Natter: what impact has Google had on the property market?

Google celebrated its 20th birthday last month. Yes, it might be hard to recall a time when it wasn’t integral in...

06 October 2018

From: Features

Property fraud: insurance firm offers cover, as police seek help on new case

An insurance company is launching a policy which it says will protect consumers with comprehensive cover in the event of a...

04 October 2018

From: Breaking News

Large regional agency chain signs up to white-label online auction firm

Bradleys Estate Agents, the westcountry’s largest independent agency chain, is the latest agency to sign up with Bamboo, an online property...

04 October 2018

From: Breaking News

New build house price rises massively outstrip mainstream market

New build house prices rose 5.1 per cent in the year to the end of August - substantially more than the...

04 October 2018

From: Breaking News

Branches fight back: 'Six reasons why agents should stay on High Streets'

One of the industry’s best respected trainers and consultants has outlined six key reasons why agents should keep offices on the...

03 October 2018

From: Breaking News

Purplebricks slapped on wrist (again) after complaint over radio ads

Purplebricks has been the subject of another complaint to the Advertising Standards Authority - and the issue has again been categorised...

03 October 2018

From: Breaking News

PropTech Today: “You’re not listening,” agents tell suppliers

Last week, the first of a new kind of industry event took place; an open debate between agents and PropTech suppliers. Strong...

03 October 2018

From: Breaking News

Ex-Savills man launches For Sale By Owner service cutting out agents

A website has officially launched this morning, aiming to push the concept of US-style For Sale By Owner online property marketing...

02 October 2018

From: Breaking News

Former Countrywide pair claim to generate £140,000 a month at EweMove

A branch of EweMove - which operates from a traditional High Street office - claims to have generated £140,000 income in...

02 October 2018

From: Breaking News

Independent agency celebrates 50 years with new High Street offices

The independent Essex estate agency Beresfords is celebrating its 50th anniversary next week - and is doing so in style with...

02 October 2018

From: Breaking News

Ditch High Street branches and use serviced offices, urges agency chief

Increasingly cash-strapped traditional estate agencies should consider abandoning their High Street offices and work from serviced offices or similar lower-profile and...

28 September 2018

From: Breaking News

eProp cements PropTech role as well as running Guild and Fine & Country

A statement to the London Stock Exchange by eProp Services has cemented its role primarily as a PropTech firm. This is in...

28 September 2018

From: Breaking News

London house prices 'in the bubble risk zone' warns leading bank

London has been identified as one of a number of ‘bubble risk cities’ in a report by Swiss bank UBS. In a...

28 September 2018

From: Breaking News

Some conveyancers to give upfront service and price information

Some conveyancers must publish some price and service information on their websites and in other media from December 6, according to...

28 September 2018

From: Breaking News

Coup for Yopa as ex-Knight Frank man joins to lead London agents

Yopa - the online agency with huge financial backing from Savills - has attracted a Knight Frank agent to become its...

27 September 2018

From: Breaking News

A five-point plan for buying a new agency website

Having delivered over 1,800 websites for estate agents over the last 15 years, I have come to recognise one major common...

26 September 2018

From: Features

Marco Ferrara, Director of Tili

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

26 September 2018

From: 60 Second Interview

How can PropTech be made easier for agents? Key debate today

Today’s long-awaited debate staged by fledgling PropTech platform Best Agent will address the issue of how the agency industry can most...

26 September 2018

From: Breaking News

PropTech Today: Is it time we had digital connectivity ratings for the home?

I am a patient man; a pacifist. Yet there is little in life right now that would satisfy me more than...

26 September 2018

From: Breaking News

Ex-Reapit sales chief launches as independent PropTech consultant

Reapit’s popular former sales manager Peter Fenwick is today formally launching as an independent PropTech consultant. Fenwick, whose departure from Reapit was...

24 September 2018

From: Breaking News

Online firms ‘have forced other agents to be more competitive on fees’

An estate agency comparison website claims the rise of online and hybrid estate agencies has obliged traditional agents to be more...

24 September 2018

From: Breaking News

Property Natter – legislation, legislation, legislation

Landlords and letting agents might feel they’ve taken a bit of a battering from the government in recent years – and...

22 September 2018

From: Features

Agency refuses to return pre-contract deposit - now expelled by TPO

An estate agency trading under two different names has been expelled by The Property Ombudsman after refusing to refund a £2,000...

21 September 2018

From: Breaking News

Agents Do Charity - autumn fund-raising in full swing...

We’re well and truly back from summer with a flurry of fund-raising to report on this week: thanks to each and...

21 September 2018

From: Breaking News

Property firm snaps up independent agency to hit £1m turnover mark

The independent Sutton-based property business Centro PLC has acquired Cheam and Mayfair based Christies Estate Agents Limited.   The new combined agency is...

20 September 2018

From: Breaking News

Independent agents try to woo developers with PX collaboration

The Land & New Homes Network has announced a part exchange and assisted move collaboration with Relocation Agent Network in a...

20 September 2018

From: Breaking News

What now for faster house sales as search roll out ‘could take seven years’?

HM Land Registry says the full roll-out of its Local Land Charges digital register could take up to seven years, with...

19 September 2018

From: Breaking News

Are online auctions now a key feature for agents?

With the news that Hunters and Fisher German are the latest agencies to offer online auctions to sellers, is this something...

18 September 2018

From: Sponsored Content

'Robo-firm' backed by Your Move parent company wins new funding

A new ‘robo-adviser’ mortgage service which is backed by LSL Property Services has won another £3.8m in funding from investors.  Robo-advisers provide...

18 September 2018

From: Breaking News

Meet Tili, the free digital assistant that’s delivering new revenue streams for the property industry

Tili does all the work to deliver a smooth home move for customers and income for agents. An innovative and easy to...

17 September 2018

From: Sponsored Content

Online auctions - more agents offer white label options to vendors

Hunters and Fisher German are the latest agencies to offer online auctions to vendors. An announcement from PropTech property auction company Bamboo...

14 September 2018

From: Breaking News

How to get noticed with great photography

The raison d'être for estate agents everywhere is to get their properties noticed! It’s as simple as that. These days you’re likely...

12 September 2018

From: Features

Estate agency banned from taking credit for historic testimonial

A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...

12 September 2018

From: Breaking News

Can Ewe believe it? Some EweMove franchisees have no agency experience

Another eight EweMove franchisees have been appointed in just one month - but controversially, some of them have no estate agency...

11 September 2018

From: Breaking News

Viewber completes 35,000th viewing after 460% growth in just a year

Viewber has announced that it’s just completed its 35,000th outsourced viewing, reflecting a jaw-dropping 460 per cent rise in just a...

11 September 2018

From: Breaking News

Yopa's new marketing boss aims to challenge estate agency norms

Yopa - the online agency enjoying large-scale financial backing from Savills and LSL Property Services, the owner of Your Move -...

11 September 2018

From: Breaking News

US franchise network owned by Warren Buffett enters London market

A well-known London estate agency says it signing up to a US-based real estate franchise network run by billionaire Warren Buffett. From...

10 September 2018

From: Breaking News

Ombudsman calls for new build homes to be included in consumer redress

The Property Ombudsman has urged the government to bring the new homes build sector under consumer redress. New builds are not currently...

10 September 2018

From: Breaking News

Property Natter: setting the record straight on SEO and subdomains

Fake news has become the popular catchphrase of a certain orange-tinted president in recent years. And everyone, from tech giants like...

08 September 2018

From: Features

Leasehold scandal continues - almost all buyers regret their purchase

Almost all buyers of new build houses who purchased a leasehold regret doing so, and the vast majority say they definitely wouldn't...

07 September 2018

From: Breaking News

Out of office - absent conveyancers causing transaction delays

Fresh data from a PropTech firm suggests that 'conveyancer absenteeism' is causing severe delays to property transactions. When You Move reports that...

06 September 2018

From: Breaking News

Agents and suppliers to appeal to CRMs for better PropTech collaboration

An upcoming event will see a panel of well-known agents and suppliers appeal for better collaboration between industry stakeholders, particularly CRM...

06 September 2018

From: Breaking News

Over 7,000 votes cast for second annual conveyancing ESTAS

Some 175,000 pieces of data relating to service in the conveyancing sector have been provided by 7,000 consumers for the second annual Conveyancer Awards...

06 September 2018

From: Breaking News