Archive

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...

The National Association of Estate Agents has met with other members of a high-level government board to look at ways of...

One of Britain’s foremost property consultancies has given a relatively upbeat prediction for the UK housing market over the next five...

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

Hello and welcome to 2019. These are less predictions and more expectations - developments following on from what’s happened in the past...

As 2018 draws to a close, it is fair to say that stretched affordability and uncertainty over the Brexit negotiations has...

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

With a new year nearly upon us, it’s always a good idea to be aware of the major events that are...

In the past year it seems every other story has been about PropTech - the big stuff like Purplebricks and the...

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...

A no-deal Brexit The biggest impact of a no-deal Brexit in relation to housing is a potential fall in house prices -...

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

The market is now over-supplied with homes to sell while at the same time demand is dipping and there are widespread...

Savills has issued its forecast for the housing market for the next five years, and while it highlights some bright spots...

Perhaps it’s been our pre-occupation with Brexit, or on the other hand maybe we’re bored with politics, but this year’s Budget...

It’s now almost a month since the government introduced new rules on Houses in Multiple Occupation (HMO), as part of its...

An open rental market, where neither landlord nor tenant is in a dominant position, enables rents to rise and fall, which...

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...

Increasingly cash-strapped traditional estate agencies should consider abandoning their High Street offices and work from serviced offices or similar lower-profile and...

Landlords and letting agents might feel they’ve taken a bit of a battering from the government in recent years – and...

The old cliche about statistics may be cruel but the government has perhaps left itself open to its use after announcing...

Any day now we’ll hear the date for the Autumn Budget: it may be delayed to wait for a Brexit deal...

Estate agents have been warned that underestimating their legal obligations when it comes to anti-money laundering (AML) could see an increase...

Technology is transforming the way we comply with Anti Money Laundering (AML) regulation. It is providing a consistent approach, reliable outcomes...

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

In 2014 The Properties Misdescriptions Act was repealed and replaced with the Consumer Protection from Unfair Trading Regulations, otherwise known as...

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

In a world increasingly obsessed with all things digital, it's no surprise that many estate agents are choosing to experiment with...

It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

The debate over alleged ‘down-valuing’ by mortgage lenders has flared again with one leading agent claiming that surveyors are just “covering...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

We are currently engaged in consultations with our members to help to find a practical solution to the concern of the...

You will notice that there is a new author for this regular column for Estate Agent Today. Last month I was...

A Labour MP has used Parliamentary privilege to name a quick buy company and to make accusations about its practices. During Prime...

One of three schemes with government backing to offer redress for complaints about estate and letting agents has reignited the debate...

Amid the headline-grabbing political manoeuvring over Brexit, a policy proposal which could have serious ramifications for private landlords, and those who...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

By now we’ve all seen news about the long-term decline in property sales and competition from online alternatives leading to ‘more...

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

A decade ago we were still years away from Purplebricks, Countrywide was a colossus in the industry, no one had thought...

Cast your mind back to July 2008 – Gordon Brown was Prime Minister, the Euros were in full swing in Austria/Switzerland...

Estate Agent Today is 10 years old this weekend. We hope you’ll agree that’s a cause for celebration and a great...

We’re lucky enough to interact with thousands of landlords and tenants every month. As a result, we get the chance to...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

High-end housebuilder Berkeley Homes says “macro and political uncertainty, including Brexit” is leading to some developers previously building in London to...

National Trading Standards Estate Agency Team and two of the three industry redress organisations have launched a survey to measure the...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

It is understood that an estate agent from Cornwall is to face trial over allegations that he misled potential customers over...

Having recently attended FUTURE: PropTech in London, it struck me just how far the integration of property and technology has progressed...

Last time out I looked at the growing importance of content, social media and design – but these should only form...

An outspoken estate agent has given the government a clear message - get off our backs , ease the red tape...

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Welcome back to Property Jobs Today - EAT's weekly roundup of all the big moves going on in our industry. If you...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

The rise and fall - and perhaps rise again - of Countrywide has been of enduring interest to the agency industry...

Mike Day, one of the best known and most popular figures in the agency business, is celebrating 15 years as one...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

One of the three official redress bodies serving the estate and lettings agency industry has conducted a survey of complaints across...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Hello and welcome to the latest PJT, our regular Monday round-up of moves around our industry. Please let us know what’s happening...

If you want to know whether buy to let, landlords and letting agents will be in the firing line for more...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

An estate agency has been ordered to pay £841 to a council - because it failed to provide paperwork about its...

A flat in Brixton is being raffled for £5 a ticket by a start-up entrepreneur who claims this is just the...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

‘Respect’ is the new mantra for politicians: whether it’s about street gang leaders, social media trolls or those on either side...

The announcement that MPs will set up a Select Committee to probe the scale of money laundering in the UK property...

A 15-month research project says HMRC should do more to engage estate agents in recognising the importance of complying with anti-money...

The Conveyancing Association has backed the government’s calls for extensive reform of the buying and selling process, announced at the weekend. The...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Agents and representatives from other property sectors have reacted enthusiastically to proposals to professionalise the industry. As we reported yesterday, the government...

  More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...

A technology company says that despite government attempts to eradicate money laundering in property transactions, agents and other industry professionals have been left...

A survey suggests that the average fine incurred by estate agents for apparent non-compliance with anti-money laundering regulations is £11,842. Research by...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

With reports continuing to focus on a slowing property market and an understanding that not enough properties are being marketed for...

At any given moment it’s difficult to say which issue dominates our marketplace, but I think it’s fair to acknowledge during...

The Property Ombudsman has launched an online training module which it describes as the first of its kind.  The interactive module -...

Industry suppliers Landmark Information and The ValPal Network have entered what they call “a strategic relationship” to provide the firms’ respective...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

An estate agent and former chairman of the Royal Institution of Chartered Surveyors says the government’s latest drive to build new...

A compliance specialist company is warning that as it believes relatively few estate agents fully understand their anti-money laundering obligations, firms...

The National Association of Estate Agents says a new tool just launched will make it easier for agent members to comply...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

In the great swathe of housing market data which is delivered each month, conveyancers’ case volumes often get overlooked, however the...

The UK property sector has been a hotbed for financial crime in recent years, with many criminals seeing it as an...

Having built over 1,800 websites for estate and lettings agents in the last 20 years, it will come as no surprise...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

The other day I met with two agents who have 30 years of property sales experience between them, and yet also...

Readers of a certain age may remember the spoon-bending eccentric Uri Geller, self-proclaimed friend of Michael Jackson and an almost permanent...

Almost a third of all ‘Suspicious Activity Reports’ concerning possible anti-money laundering infringements and reported to the National Crime Agency have...

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

The General Data Protection Regulation legislation coming into effect in the UK on May 25 has undergone some subtle changes which...

Leading independent property expert Kate Faulkner says the current row regarding the accuracy of Purplebricks’ sales figures should be the trigger...

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

Estate agents have been hit with six- and seven-figure fines under new anti-money laundering and anti-tax evasion regulations according to the...

Last week’s news that the lettings fee ban is unlikely to materialise before next spring was perhaps to be expected. Ever since...

In a sign of how technology has become a mainstream part of the house sales process. the consumer group Which? has...

There’s a new warning being issued for estate agents and all other businesses to ensure they are prepared for the General...

A major industry supplier has reminded estate and letting agents that they have to check their responsibilities and systems ahead of...

The Charter for Independent Estate and Letting Agents has told Estate Agent Today that it WILL formally launch after all, in...

As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been.   Even better, this property-based...

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

A new EU crackdown on money laundering requires estate agency businesses to adopt a collaborative approach if they are to avoid...

A new website which completely by-passes all kinds of estate agents and allows vendors to upload details of their own properties...

The raffle-a-home gimmick appears to be gaining strength with the arrival of a new website - Rafflemyhouse.com - which will also...

The owner of a penthouse flat in London says he is willing to accept the cryptocurrency Bitcoin - providing the buyer...

The consumer affairs correspondent of The Times has savaged High Street estate agents because of the commission they charge when compared...

A roadshow is being launched to help the industry tackle what is being described as “the biggest change to affect estate...

It’s something of an understatement to say it’s been a busy fortnight for the industry in terms of announcements, consultations and...

The spread and sophistication of financial crime in the UK in recent years has been unprecedented.  Figures from UK Finance show that...

Savills has given a pessimistic outlook for the mainstream housing market for the next five years.  It says average house prices across...

The Guild of Property Professionals is to allow its associate members to have ID cards showing clients that they have passed...

The Estate Agent’s Act 1979 is rapidly approaching its 40th anniversary, yet still agents make mistakes and can all too easily...

There has been a wide range of views from trade bodies and individual agents on the government’s surprise ‘call for evidence’...

Another week, yet more consultations - the agency industry can’t complain about not being asked for its views recently. The latest were on...

The UK estate agency and construction industries are not ready for the huge workload and responsibilities involved in the General Data...

They say presentation is key (something that Theresa May now knows all too well after her calamitous conference speech). But equally...

A minister has floated the idea that stamp duty could be reduced on homes where sellers have improved energy efficiency. Climate Change...

Agents’ Mutual is officially making no comment on the timetable for the company flotation but speculation within the industry is mounting...

Like many of Labour’s recent policy proposals, its call for rent controls leaves more questions than answers.  There has been widespread criticism...

The decision by the Competition and Markets Authority (CMA) to fine five estate agents for engaging in a price fixing cartel has...

As those of us in the industry know, there is a fine balance to strike between disruptive technology – and the...

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

The UK is home to four million leasehold properties in private ownership, according to government figures. The majority of which require...

A campaigning estate agency has taken the distinctly unusual route of exposing what it calls the ‘Top Ten Dirty Tricks’ which...

It appears activity in the housing market in 2017 will be around 15% down on 2016. The number of housing transactions...

Some good news is here for landlords and letting agents worried about the energy efficiency rating of their property – the...

easyProperty has unveiled details of its relaunch, declaring itself to be the UK’s second largest hybrid estate agency - second only...

Stephanie Slater died last week, aged 50. Whilst she died from cancer (tragically, only 11 days after diagnosis), it’s the events...

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

Research from the Centre for Economics and Business Research has shown that the cost of the average rental deposit is expected...

The stock exchange seems to be on everyone’s lips at the moment. There’s Agents’ Mutual seeking to float on the Alternative Investment...

As the mainstream mortgage market braces itself for yet another clampdown on buy-to-let lending, a growing number of property investors are...

The Guild of Professional Estate Agents and Fine & Country are offering agent members the option to have in-person reviews and...

The fledgling trade body CIELA says it is going to institute a kitemark-style service for all estate agents to be able...

Local councils say there must be an immediate and fast-moving review of building regulations in the light of the Grenfell Tower...

For the second time in two weeks, experts are warning that new data protection laws could seriously disrupt the agency industry...

That the private rental sector has become the government’s whipping boy for housing problems - landlords in particular, letting agents almost...

Estate and letting agents are being urged to prepare for new data protection legislation coming into effect next year - but...

Estate agents complying with new anti-money laundering regulations introduced this week are unlikely to avoid falling foul of terrorists and criminal...

The new anti-money laundering regulations introduced this week will delay the routine buying and selling of homes, a lawyer warns -...

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...

A cluster of conveyancing and legal experts, known as the Legal Sector Group, has published a raft of proposals on leasehold...

An audit and tax consultancy is urging estate agencies across the UK to prepare for new EU General Data Protection Regulation...

It has been announced that Uber, the taxi company, has teamed up with build to rent firm, Moda Living, to ‘revolutionise renting’.    This...

My apologies if this causes you to break your Easter egg with a little too much aggression, but I reckon the...

In recent years the mortgage industry has gone through some testing times. Recession and regulation have led to more stringent lending...

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

A London council has issued 49 fines to estate and letting agents in the first two months of a crackdown that...

A two year investigation by the Law Commission has ended with a claim that some owners of leasehold retirement properties, and...

Peter Robinson, CEO of AIPP – Association of International Property Professionals – shines a light onto the international property market. Some UK...

There’s good and bad in every industry and at first sight, this week has been one where the good have won...

The fledgling Charter for Independent Estate and Letting Agents has released to the media the text of a complaint letter it...

The housing market has not been short of a White Paper over the last few months, and while you might just...

HMRC and the National Trading Standards Estate Agency Team have agreed new procedures to “enhance and ease the current flow of...

The rapid growth in popularity of buy-to-let in recent years, fuelled in part by the failings of the pensions industry, has...

What does it say on your business card? Christopher Merriman, Land and Planning Director at Intro Crowd Who are Intro Crowd? Intro...

Housing minister Gavin Barwell has told the NAEA conference that there is no quick fix for the country’s housing shortage -...

Legal firm Kirwans have released shocking statistics which state that 70% of eviction notices issued by landlords to tenants may be...

Instant gratification is nothing new. It’s been around for millennia. It’s an in-built survival instinct for humans – that want, that...

A number of local authorities are now serving £100 or £120 fixed penalty notices on estate agents who display For Sale...

A new report from the NatWest Bank nips in the bud any speculation that rising inflation may end the current cheap...

The rental market has had to face a raft of changes over the past year, including the introduction of the 3% stamp...

An online tool created by the Government Equalities Office reveals that women working in estate agency and auctioneering in the UK...

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...

In case you missed it yesterday, here’s a summary of everything relating to property that was in Chancellor Phillip Hammond’s Autumn...

Phillip Hammond has delivered his first Autumn Statement, tackling amongst other things, what he called “the housing challenge.” The speech made no...

What does it say on your business card? Rajeev Nayyar, Managing Director of Fixflo We’re here to talk about your new product,...

The Royal Institution of Chartered Surveyors is the latest body within the industry to warn its members against portal juggling. Following statements...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

Savills is the latest estate agency to warn that economic uncertainty following the Brexit vote will trigger two years of low...

Buy-to-let landlords may have failed in their recent legal battle against planned government tax relief changes for buy-to-let homes set to...

The Bank of England’s Prudential Regulation Authority has confirmed that tighter regulations will apply to lenders providing mortgages for buy to...

An estate agency has been fined by a local authority for putting up a 'Sold' board outside a house more than...

The Royal Institution of Chartered Surveyors (RICS) is to expel an estate agent for breaking several of its membership rules.  Dion Beard,...

The huge rush to acquire buy-to-let property in the first quarter of the year ahead of the stamp duty change deadline...

With an anticipated “Call for Evidence” from the Dept of Business Innovation & Skills looking into the home-buying experience ETSOS is...

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...

An estate agency has been fined after a trading standards team accused it of making misleading statements on its website. Warwickshire county...

Paying too much every month for your website? Move your website to us and we guarantee to halve your monthly bill I want...

An agent at the centre of the campaign to expose and stop portal juggling wants to know whether the National Trading...

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

The National Trading Standards Estate Agency Team is warning agents not to engage in portal juggling - an activity it describes...

The Society of Licensed Conveyancers has become the latest body to call for the scrapping of stamp duty to give the...

The Law Society of England and Wales have moved to clarify the legal position of electronic signature and have endorsed their...

What a month it has been. By the time you read this, we'll have a new Prime Minister, a new Cabinet,...

With the new Formula One season now well underway, we delve into the fast lane to take you on a whirlwind...

As a service provider to both Estate Agents and Conveyancing Solicitors from one platform, ETSOS sits in a fairly unique position...

One estate agency leader - you’d all recognise his name - described the victory of the Leave camp in the referendum...

It’s official; the estate agency business is tougher than ever. Contrary to perceptions that may exist amongst observers and even clients, the...

The Competition and Markets Authority has reiterated controversial remarks about the government’s proposed privatisation of the Land Registry. Last month it surprised...

The Conservatives on the council in Brighton and Hove have called for a ban on estate agents’ boards to be extended...

The sense of gathering momentum for the Leave campaign ahead of the upcoming EU referendum is causing high levels of uncertainty...

A fair amount of scaremongering has been going on when it comes to money laundering checks, with the eye-watering fines issued...

The old and eternal debate over whether or not tenant fees should be banned continues to rumble on. It’s a major concern...

While buy-to-let lenders brace themselves for further interventions as part of proposals currently being drawn up by the Prudential Regulation Authority...

Complaints made against adverts issued by property firms have increased by 10% in the last year. The Advertising Standards Authority (ASA) reports...

The National Trading Standards Estate Agency Team is urging the industry to comment on a government initiative aimed at cutting red...

Conducting Customer Due Diligence on clients and beneficial owners is a requirement for all estate agents.   The articles in this series...

The race to replace London Mayor Boris Johnson has entered its final few days, and like never before, housing is the...

Two initiatives appear to show efforts by the conveyancing industry to make its house transaction processes quicker and more appropriate to...

First time buyers with small deposits are among those likely to suffer as a result of new regulations on credit risk...

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...

We’re all talking about second home stamp duty, changes to tax relief and the Prudential Regulation Authority’s suggestion that banks should...

There is a substantial amount of misunderstanding over this question, which needs clarifying.   In general terms, the Money Laundering Regulations require...

New proposals to curtail mortgage borrowing in the buy to let sector have been branded as “a classic case of slamming...

A key Bank of England body has revealed its proposals for tougher borrowing standards to prevent buy to let lending overheating the wider...

There is widespread misunderstanding within agency concerning money laundering obligations.  The first thing to note is that contrary to popular belief the...

Agents' boards get a lot of stick. Many see them as stains on the landscape, some see them as useless in...

A prominent Conservative activist is calling for a strict clampdown on estate agents’ boards which she describes as “a form of...

Money laundering compliance is the hot topic at the moment, with various organisations making statements about the need to change and...

A local authority has written to all known estate and letting agents in its area criticising those who have allegedly broken...

A high-end estate agent who was one of the founding directors of Agents' Mutual says a British exit from the EU may not...

In January readers of Estate Agent Today and Letting Agent Today were given the opportunity to give their views on proposed...

The scores are in: Estate Agent Today has collated forecasts from 10 of the leading estate agency corporates and major business...

There’s been plenty of forecasting in recent weeks - banks, consultancies and high-end estate agents have predicted house prices in the...

There are a number of fairly recent regulations that agents need to comply with. One of them, now just over a year...

What is the biggest change you’ve seen in the agency industry during your time at TPO?  For me, the biggest change has...

The scores are in: here are the top 10 high-end agencies and property analysts' predictions for what 2016 has in store...

This week, Storm Desmond has left devastation in its wake. Once again, the nation’s attention is drawn to the threat flooding...

Estate agency Keller Williams has set up a specialist team to help military personnel with mortgages and property investment.   "The needs of...

It was an end of an era in the property world this week. Christopher Hamer stepped down as the Property Ombudsman...

You might recall a collective sigh of relief emitted by stakeholders in the housing market and private rental sector back in...

“Estate Agents have been highlighted by the Serious Organised Crime Agency (SOCA) as under reporting relative to their vulnerability to money...

A report from anti-corruption campaign group Transparency International says British estate agents reported only 179 suspicions of money laundering in a...

Negativity. There’s a lot of it about in the lettings industry right now. Where you might see barriers, hurdles and more...

When it comes to the regulation of the conveyancing industry, this question is a topic of open and ongoing debate. Licensed conveyancers...

The sales market may be troubled by a sharp stock shortage and the rental sector bogged down with a flurry of...

The National Association of Estate Agents is awaiting a response from the government to its demand for four changes to sale...

The National Association of Estate Agents has teamed up with a campaigning anti-corruption body to call for four major changes to...

An insurance company claims that around 60 per cent of estate agents do not check with their vendor clients about disputes...

Someone told me the other day that it’s now only seven Mondays till Christmas. Now there’s a scary thought. Best get...

With a raft of new legislation introduced recently now will be the ideal time to think about whether staff are up...

Headlines across the lettings industry often focus on the behaviour of ‘rogue’ landlords – those that are slow to become compliant...

The National Association of Estate Agents admits that “take up has been low” in its bid to persuade each member agent to...

A local council is attempting to introduce a permanent ban on estate and letting agents’ boards in almost two-thirds of a...

The consumer is King and to protect sellers and buyers' best interests estate and letting agents have to operate in the...

The largest of the three government-approved redress schemes, The Property Ombudsman, has updated its codes of practice to include new legislation...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on a raft...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on a raft...

The Royal Institution of Chartered Surveyors says it wants to see 'minimum competency' requirements for sales and letting agents to handle...

The party's over. It's probably the best double entendre in the world of politics right now. For centre or right-leaning Labour...

It was interesting to see the report on Estate Agent Today about the meeting between London estate agents, NAEA, and HMRC. No,...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on expansion for...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on expansion for...

More downsizing could release almost three million homes into the market according to the Royal Institution of Chartered Surveyors. Its latest policy...

A High Street estate agent has branded the latest guidance to the industry on Consumer Protection Regulations as “a complete mess”...

There have been concerns raised over new trading standards guidance for estate agents on having to reveal ‘significant defects’ about properties...

A new trading standards Guidance on Property Sales has been launched aimed at improving estate agency service to customers.  The Powys-based National...

Estate Agent Today understands that the Royal Institution of Chartered Surveyors wants to become a supervisory body under new laws attempting...

A consumer champion says a new privatised system of Alternative Dispute Resolution, being introduced in October, threatens to create ‘complaints chaos’...

Consider the scene. It is July 8th and new Chancellor, Ed Balls, stands at the Dispatch Box giving his first Budget...

The National Trading Standards Estate Agency Team has prepared a draft of revised guidelines on property sales, to replace the old...

Channel 4 admits to using what it calls “unusual” secret filming techniques and an undercover reporter posing as a Russian politician to...

People buying or selling property in Scotland would be better protected if the regulation of estate agency was devolved to the...

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

The property centre in the middle of the latest controversy surrounding the Competition and Markets Authority says it is still waiting...

The Competition and Markets Authority is reported to have received two complaints about a property centre, accusing it of breaking anti-competition...

After the passing of the Deregulation Act deposits deadline this week, Richard Price, Executive Director of UKALA, is in a contemplative...

Countrywide, the UK’s largest agency group, is teaming up with the National Association of Estate Agents in what both sides call...

This month has marked a real change in the way the private lettings sector is perceived - and it’s a perception...

When do we really start to worry about rising rents and house prices? Despite an apparent slowdown in house price inflation...

The Property Redress Scheme (PRS) is delighted to announce their partnership with the award winning mediation provider, Small Claims Mediation (SCM) The...

The Property Ombudsman (TPO) scheme has announced that its first ever conference will take place in October.  ‘Raise Your Standards’ is being...

This publication recently reported on Russell Quirk's latest attempt to upset the establishment, this time by attacking the hallowed ground of...

The government has allegedly ruled out any regulation of estate agents for fear that it would lead to higher fees and...

In 2007, the government introduced a compulsory deposit protection scheme as part of the Housing Act 2004 to help protect tenants...

Online estate agency eMoov has lodged a complaint with the Competition and Markets Authority over high street agents’ implementation of sole...

The new Lawline operated for the National Association of Estate Agents appears so far to be concentrating on calls about employment...

The Conservatives’ election victory came as a surprise, so much so that television pundits spent all night after the vote rubbishing...

I write this article on the day of the General Election so you’ll forgive the political analogies. In particular, how any...

Ian Wilson, the head of Martin & Co, recently threw his hat into the ring regarding Labour’s stated intention to cap...

“More than 1 in 3 agreed property deals in England & Wales fall through… Gazeal is a new system for property sales,...