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KEYWORD "Expectations" - 203 RESULTS
Why is compliance a growing issue for letting agents?

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

30 November 2019

From: Features

Technology can give letting agents new life instead of a slow death

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

30 November 2019

From: Features

Cash-strapped Countrywide sells commercial arm, extends credit facility

Cash-strapped Countrywide has this morning announced that it is selling its commercial business, Lambert Smith Hampton, for £38m. In a surprise statement...

29 November 2019

From: Breaking News

New specialist portal recruits agents to take on Rightmove, Zoopla and OTM

A new portal has been launched aiming to take on Rightmove, Zoopla and OnTheMarket in the retirement property sector - and...

29 November 2019

From: Breaking News

London agency welcomes market pick-up but says uncertainty rules

Winkworth says the central London market has picked up from its lows of a year or more ago, but warns that...

25 November 2019

From: Breaking News

Are UK agency leaders ready for the Millennial workforce?

In a new video interview, Steve Carroll, director of industry relations at Real Estate Group, tells industry commentator Christopher Watkin why...

23 November 2019

From: Features

Why agents need to embrace the incremental revenue

It’s easier than you might think. For any agent the challenge of making a business successful is hard work with the focus...

20 November 2019

From: Features

Brexit and Election mean no market improvement until next year

This morning’s new market snapshot from the Royal Institution of Chartered Surveyors confirms the worst - that the market is in...

14 November 2019

From: Breaking News

The next generation of renters - are you ready to find them a home?

You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...

13 November 2019

From: Features

Purplebricks claims 4% market share but admits revenue stays flat

Purplebricks has this morning released a brief and relatively downbeat trading statement to the City and its shareholders. The statement applies to the...

07 November 2019

From: Breaking News

Brexit: industry at loggerheads over its impact on the market

Two very different views on Brexit have come forward in the past 24 hours from different players in the industry. First off,...

01 November 2019

From: Breaking News

Section 8 and safeguarding landlords’ rights - what agents need to know

In recent months, we’ve seen headlines dominated by changes to tenancy rules, government consultations and more than a few scare stories. Landlords...

30 October 2019

From: Features

EXCLUSIVE: New national agency recruitment ‘ahead of expectations’

A new national agency concept - eXp UK - has told Estate Agent Today that its recruitment schedule is running “well...

18 October 2019

From: Breaking News

Purplebricks in Canada - is it the agency’s secret success story?

Controversy and Purplebricks have gone hand in hand since the agency was first launched in 2012, through its float on the...

18 October 2019

From: Breaking News

‘I want to be a founder’ - Be careful what you wish for

News broke last weekend of a further online estate agency casualty as letting agent Upad announced on its website that it...

17 October 2019

From: Features

Why has Upad gone down?

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

15 October 2019

From: Sponsored Content

Flying the nest - average age of first-time buyer revealed

The average age of a first-time buyer in the UK is 27, according to research from Nested.com. The online estate agency says...

11 October 2019

From: Breaking News

Agencies that don’t modernise will fail like Thomas Cook - property chief

The collapse of Thomas Cook, widely seen as failing modernise with the expectations of modern shoppers, is a clear lesson for...

26 September 2019

From: Breaking News

Should agents associate themselves with the conveyancing process?

Picture this: You have finally pushed that sale or purchase through, which means your client is over the moon and happy...

25 September 2019

From: Features

Mandatory qualifications for agents - will they help the industry?

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

18 September 2019

From: Features

PropTech Today: Is PropTech about to burst?

There are those who say that PropTech is at risk of becoming a bubble market, and others who say bubbles don’t...

18 September 2019

From: Breaking News

Sales progression even more vital with Brexit and election imminent

Continuing political uncertainty over Brexit and now a significant chance of an autumn or winter General Election makes the case for...

17 September 2019

From: Breaking News

Fox and Sons goes digital and improves their sales progression with mio

Fox and Sons goes digital and improves their sales progression with mio Lucy Luxton, Branch Manager at Fox and Sons, Tiverton (Devon)...

09 September 2019

From: Sponsored Content

Average exchange of contracts takes over five months - claim

A sales progression tool is urging property professionals and consumers alike to do more to speed up typical transaction times, and...

16 August 2019

From: Breaking News

Property Natter - what’s it like to work for the world’s biggest agency?

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

27 July 2019

From: Features

‘Good communication helps keep vendor expectations in check’

Improved communication and increased transparency throughout the buying process can manage vendors’ expectations, improve satisfaction scores and create long-term clients. That’s the...

18 July 2019

From: Breaking News

Foxtons' shock warning - sales at record lows thanks to Brexit

Foxtons has warned shareholders and the City that sales volumes are at a “record low” and that the agency suffered another fall...

20 May 2019

From: Breaking News

How you CAN increase your chargeable fees and JUSTIFY it

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

16 May 2019

From: Sponsored Content

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

The man who polices the agency industry - an exclusive interview

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

27 April 2019

From: Features

Trading Standards speak out: We do NOT favour online estate agencies

The head of the new Trading Standards authority regulating estate agents says Online firms are treated exactly the same as High...

26 April 2019

From: Breaking News

Independent agents’ group FIA to launch ‘within days’ with Viewber link-up

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...

24 April 2019

From: Breaking News

ARLA Propertymark Conference 2019 – three key talking points

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

13 April 2019

From: Features

Agents’ qualifications could produce higher fees, more business - claim

Agents boasting qualifications could generate higher fees and more clients, especially if they are ‘ahead of the game’ and improve their...

10 April 2019

From: Breaking News

Brexit, not stamp duty, is biggest problem for high-end sales market, says Savills

Savills, which in the past has been restrained in its critique of Brexit’s effect on the housing market, now says that...

04 April 2019

From: Breaking News

How can agents keep property transactions on track?

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

30 March 2019

From: Features

Good news for agents as transaction figures defy Brexit blues

There’s good news from the market - property transactions increased by 1.7 per cent between the start of this year and February,...

22 March 2019

From: Breaking News

The good, the bad and the future of property chain communication

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

20 March 2019

From: Features

PropTech Today: Is PropTech ‘atrocious’ at marketing, or do we need to relax?

An interesting debate has been sparked in PropTech this week. It started with an interview, published on YouTube, in which Kristjan Byfield...

13 March 2019

From: Breaking News

LSL writes down value of Yopa stake as it pins faith in High Street branches

LSL Property Services, the parent company of Your Move and Reeds Rains, has substantially 'written down' its investment in online estate...

05 March 2019

From: Breaking News

PropTech Today: Purplebricks’ lack of collaboration to blame for recent troubles

No doubt we’ve all seen the recent Purplebricks news - shares have, according to the BBC, ‘plunged after it slashed its...

27 February 2019

From: Breaking News

Online agencies: the final curtain call?

It’s been a theatrical week in Westminster with talk of defections and duplicity worthy of Shakespeare. Yet the estate agency world has...

23 February 2019

From: Features

Purplebricks in trouble? UK chief quits and warning about overseas expansion

Purplebricks has this morning warned investors its foreign activities are not going as well as predicted - although it insists it is...

21 February 2019

From: Breaking News

Stay relevant and win business in a challenging market

In these tougher times, we recognise that helping agents win new inventory is the key to their businesses.  There were more than...

20 February 2019

From: Features

Is Savills about to be snapped up by US real estate company?

The Daily Telegraph has gone public with City speculation that Chicago-based real estate consultancy JLL may be interested in buying Savills. Both...

15 February 2019

From: Breaking News

This needs to be the start of redress reform, not the end

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

09 February 2019

From: Features

Why agents need smart review platforms to improve customer experience

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

06 February 2019

From: Features

Brexit uncertainty continues to hit prime London - Knight Frank

Average prices of flats and houses in prime central London are now the same as they were six years ago; meanwhile...

05 February 2019

From: Breaking News

Website boss accuses agents of charging “vast” fees up to £7,000

The head of a For Sale By Owner website claims that some agents are making “vast amounts” of up to £7,000...

01 February 2019

From: Breaking News

Review – what did we learn from the Guild Conference?

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

26 January 2019

From: Features

LSL delivers upbeat figures despite Brexit-fuelled caution over 2019

LSL Property Services - parent company of Your Move, Reeds Rains and London agency Marsh & Parsons - has given a...

22 January 2019

From: Breaking News

Brexit Paralysis: housing market outlook worst for 20 years

The Royal Institution of Chartered Surveyors says the housing market outlook over the next three months is the worst for 20...

17 January 2019

From: Breaking News

Winkworth: lettings now 50% of turnover as sales market remains weak

A statement this morning by franchise agency Winkworth says lettings and property management now accounts for 50 per cent of its turnover. The...

16 January 2019

From: Breaking News

Savills grows market share but warns Brexit will hit 2019 performance

Savills’ residential business grew market share last year in the UK despite what it calls “challenging conditions.” In a trading statement to...

16 January 2019

From: Breaking News

Beccy Moore. Office Manager for Nicholas Humphreys

Who are you and what does it say on your business card? Beccy Moore. Office Manager for Nicholas Humphreys Tell us more about Nicholas...

14 January 2019

From: 60 Second Interview

Six things to watch for in 2019

Hello and welcome to 2019. These are less predictions and more expectations - developments following on from what’s happened in the past...

31 December 2018

From: Features

Purplebricks is a huge success in the UK insists top PropTech analyst

A top PropTech analyst says Purplebricks is as much an advertising firm as an estate agency but is nonetheless a huge success...

18 December 2018

From: Breaking News

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Brexit Bedlam: Rightmove and agency give housing market warnings

The chief executive of online agency HouseSimple says “sellers need to be prepared and willing to lower their expectations” in the current...

07 December 2018

From: Breaking News

Do floor plans and photos really help to sell a property?

Photos and floor plans remain an essential tool in property marketing. Despite a wealth of choice from aspiring UK PropTech start-ups the...

21 November 2018

From: Features

What is the key to a smooth and efficient pre-tenancy process?

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

14 November 2018

From: Features

When and why are your customers getting in touch?

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

20 October 2018

From: Features

Ditching the High Street and launching 'The Hub' pays off for Humberts

The estate agency group Humberts, which narrowly avoided collapse early this year, now claims to have turned around its fortunes thanks...

18 October 2018

From: Breaking News

Price cutting ‘the new norm’ as supply outstrips demand

Price cutting is becoming the new norm as the market adapts to reduced interest from buyers, according to property listings platform...

15 October 2018

From: Breaking News

Marco Ferrara, Director of Tili

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

26 September 2018

From: 60 Second Interview

Amazing but true - homes are larger (not smaller) than years ago...

A housing academic claims that while popular belief has it that homes are getting smaller, the typical living space in England...

12 September 2018

From: Breaking News

'Agent commission fees are second biggest daylight robbery' - Emoov

Hybrid agency Emoov has released research in which it claims consumers rank high street estate agency commission fees as the second...

05 September 2018

From: Breaking News

Crackdown on agents likely as government doubles funding for regulator

In a surprise weekend announcement the government has almost doubled funding for the National Trading Standards Estate Agency Team - the...

01 September 2018

From: Breaking News

Countrywide fights back as share price rises over 6% in a day

Countrywide’s share price defied the expectations of some analysts and rose over six per cent yesterday with the company moving from...

23 August 2018

From: Breaking News

Estate agency – it’s still about interactions not transactions

Making my way to our London office on a busy commuter train, my mind got busy thinking about the new do-it-yourself...

04 August 2018

From: Features

Agents seeing more demand from downsizers, says equity release firm

An equity release consultancy says the result of its survey of estate agencies suggest an increase in interest from prospective downsizers. The...

02 August 2018

From: Breaking News

Agency branches spend almost £1,000 per month on average on Rightmove

‘Up’ is the key word in Rightmove’s figures for the first half of 2018, released to the City and to shareholders...

27 July 2018

From: Breaking News

Countrywide delays publishing figures as search for funds goes on

Countrywide, the troubled estate agency group thought by some to be near collapse, has delayed issuing its interim figures which were...

24 July 2018

From: Breaking News

Sales figures ahead of last year, says upbeat franchise agency

At least one estate agency appears to be doing better than expected in the current challenging market - Hunters says sales...

24 July 2018

From: Breaking News

Agency's Property Marketing Academy to offer training across nine brands

The fast-expanding Spicerhaart group has launched its own in-house Property Marketing Academy and has secured a well-known industry trainer and coach...

18 July 2018

From: Breaking News

Brexit and political fears now key drivers of prime London says agency

The battered prime central London market is now suffering from the UK’s wider political volatility, the lack of stability of the...

13 July 2018

From: Breaking News

No house price rises until 2023 - that's what left-wing think tank wants...

A left-leaning think tank is urging the Bank of England to manipulate the housing market to ensure house prices don’t rise...

11 July 2018

From: Breaking News

Countrywide reveals 9% boost in sales listings since start of year

Countrywide says its Back To Basics strategy has seen a nine per cent increase in properties for sale with the group...

25 June 2018

From: Breaking News

Asking prices may have to be cut as hybrid agency reveals 'reality gap'

A major hybrid agency says there is a huge ‘reality gap’ between the typical asking price of homes on sale and the...

21 June 2018

From: Breaking News

OnTheMarket now has 9,000 agency branches signed up

OnTheMarket now has listing agreements with over 9,000 estate agency branches - that's another 500 or so since its previous release...

14 June 2018

From: Breaking News

Wanted: agents who fancy themselves as World Cup pundits ...

Here’s your chance to release the inner John Motson - write your interpretation of how England performs in each match of...

11 June 2018

From: Breaking News

Property Jobs Today - all the latest industry moves...

Hello and welcome to this week’s PJT, and although we’re well into the summer season now there are still plenty of...

11 June 2018

From: Breaking News

GDPR Weekly: How often should you ask customers to update preferences?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

29 May 2018

From: Breaking News

Are cultural stereotypes damaging the UK property sector?

100 years ago, 90% of the UK population rented a home. Today, that figure has flipped, and over two thirds are...

26 May 2018

From: Features

High street agents come out fighting against online threat

Two high street estate agents have used the medium of the local press to come out fighting against the threat of...

21 May 2018

From: Breaking News

Professionalising the estate agency sector – how long could this take?

As housing market stakeholders we’ve all had a month or so to try and digest the government’s own response to its...

19 May 2018

From: Features

The future for Countrywide - Paul Creffield interview

The rise and fall - and perhaps rise again - of Countrywide has been of enduring interest to the agency industry...

12 May 2018

From: Features

Fees ban does not mean agents can be devoid of quality

Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...

05 May 2018

From: Features

Agents should educate first-time buyers now to gain clients for life

Given the level of resource and energy being put behind upping the number of first-time buyers in the UK, you might...

28 April 2018

From: Features

LSL estate agency group warns transactions set to drop in 'soft' market

LSL Property Services has issued a warning that market conditions are softer than expected so far in 2018 and that transaction...

26 April 2018

From: Breaking News

Surprise house price rise but Halifax and agents remain wary

The latest house price index figures from the Halifax gives just the spur the market may need as the spring sales...

10 April 2018

From: Breaking News

Agent confirms index findings that growth turning negative in south east

A leading estate agent says his findings confirm those of the latest house price index in suggesting that prices are turning...

03 April 2018

From: Breaking News

Fast track to franchise success - are you ready to be your own boss?

For many estate agents seeking to become entrepreneurs, the idea of starting their own business is undoubtedly daunting, especially when going...

17 March 2018

From: Features

Purplebricks under pressure after bank warns of slowing growth

Market analysts at Swiss bank UBS are warning that Purplebricks’ meteoric growth in the UK may be slowing. The bank has cut...

16 March 2018

From: Breaking News

Countrywide's own broker cuts agency’s forecast for 2018 and 2019

Jefferies - the City consultancy which has in the past worked with Countrywide - has cuts its forecasts for the troubled...

09 March 2018

From: Breaking News

Portals and onliners 'force agents into innovation' says global advisory firm

A mergers and acquisitions specialist says traditional agencies have been pushed into becoming more innovative by the rise of portals and...

02 March 2018

From: Breaking News

Big chill hits housing market with unexpected drop in prices

House prices fell unexpectedly in February with the Nationwide Building Society reporting a drop of 0.3 per cent. This ended some analysts’...

02 March 2018

From: Breaking News

Foxtons profits and sales drop - but much better figures from Connells

Foxtons has reported its 2017 figures to shareholders and the City this morning and as expected they show sharp falls in...

28 February 2018

From: Breaking News

Agents' PropTech Toolshed: Who am I and recruiting PropTech

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

17 February 2018

From: Features

Online agency platform claims it gets an average 98.6% of asking price

An online estate agency brand launched a year ago by a traditional high street agent to ward off competition has exceeded...

15 February 2018

From: Breaking News

Rental market analysis: what is the outlook for 2018?

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...

08 February 2018

From: Sponsored Content

PropTech Today: These are the UK events you have to attend

I have high expectations for this year’s PropTech events and property conferences.  Those that I attended in 2017 demonstrated a real step...

31 January 2018

From: Breaking News

Foxtons reports big drop in profits and revenue with sales down sharply

Foxtons has this morning given details of a sharp fall in both profits and revenue, wirth sales significantly falling away and...

25 January 2018

From: Breaking News

Confidential Countrywide memo warns of 'challenging reaction' to figures

The Countrywide chief executive, Alison Platt, is said to have warned staff that the reaction from the markets and shareholders to...

22 January 2018

From: Breaking News

Connells shows Countrywide how to increase market share

Connells Group’s estate agency business increased its market share of new instructions in 2017 by almost four per cent, despite a...

19 January 2018

From: Breaking News

Stamp duty change hasn't boosted first time buyer demand - RICS

An overwhelming 86 per cent of RICS members questioned in a survey claim they have seen no increase in interest from...

18 January 2018

From: Breaking News

Winkworth doing well despite exposure to London and Brexit uncertainty

Franchise giant Winkworth has told its shareholders that its revenues for 2017 are likely to be less than five per cent...

18 January 2018

From: Breaking News

Consultations - Why do so few participate?

It’s no surprise that figures don’t always show the results or consequences we expect - even if they are entirely accurate. Look...

06 January 2018

From: Features

What next for property in 2018?

What a year it’s been! Back in 2016 we had Brexit, a new prime minister, Donald Trump’s election, and so when...

30 December 2017

From: Features

Housing market flat as supply reduces for 22nd month in a row

The housing market remains flat as it heads towards 2018 according to the latest snapshot survey by the Royal Institution of...

14 December 2017

From: Breaking News

Purplebricks: is it about to increase its share of the online market?

Financial analysts over the weekend have been giving their view on Purplebricks, which later this week issues its figures for the...

11 December 2017

From: Breaking News

Purplebricks tells City and investors we're on course for 2017 targets

Purplebricks has issued the briefest-of-brief statements to the City and the company's investors to assure them it is "on course". The latest...

07 November 2017

From: Breaking News

Franchise agencies continue war of words over merger terms

Statements from The Property Franchise Group and Belvoir continue to ramp up the war of words between the two agency groups...

20 October 2017

From: Breaking News

Buyer enquiries and sales now flatter than any time since Brexit vote

The latest RICS market survey shows that buyer enquiries and transactions slipped back last month with expectations pointing to “a subdued...

12 October 2017

From: Breaking News

Purplebricks: investment website raises questions over its profitability

Investment website The Motley Fool says comparisons between forecast and actual profits reported by Purplebricks suggest the company’s position isn’t -...

02 October 2017

From: Breaking News

Get paid on time: Q&A with PayProp's Neil Cobbold

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

30 September 2017

From: Features

Market - no sign of the early autumn bounce, warns Rightmove

Rightmove’s monthly price index says the average asking price of homes coming to the market has fallen 1.2 per cent in...

18 September 2017

From: Breaking News

Housing market: London and south east are weakest regions - RICS

The housing market remains mixed across different parts of the UK but London and the south east remain the weakest areas...

14 September 2017

From: Breaking News

Professional Indemnity explained for property professionals

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

31 August 2017

From: Sponsored Content

Profits plunge at Countrywide as CEO admits tough year so far

Countrywide has revealed a massive plunge in its profits for the first six months of 2017.   Pre-tax profit for the six months...

27 July 2017

From: Breaking News

Is outsourcing now standard for estate agents?

Given the shift change in the estate agent world at the moment, with online models becoming more prevalent (think easyProperty’s £60...

22 July 2017

From: Features

What market slowdown? LSL agencies say 2017 is better than expected

LSL Property Services does not report its figures for the first half of 2017 until August 1, but even so it...

18 July 2017

From: Breaking News

London’s prime housing market is no longer roaring

Being a leading world-class city comes at a price – they are the most expensive for occupiers and the most lucrative...

14 July 2017

From: Features

Isn’t it time that property remembered what is important?

For those of us working within the property sector, we’re in the very midst of what, for generations, has been one...

14 July 2017

From: Features

RICS' market gloom - supply drought, flat sales, struggling prices

The latest market snapshot from the Royal Institution of Chartered Surveyors shows price growth dipping further, struggling transaction volumes and the...

13 July 2017

From: Breaking News

An inconvenient truth - Help To Buy mostly helps the better off

Government schemes like Help To Buy, supposedly assisting more people get on the ladder, have little impact on improving social mobility...

04 July 2017

From: Breaking News

Property Natter: Q & A with Mark Goddard, MD of ZPG Property Services

Mark Goddard was the founder and CEO of The Property Software Group (PSG), a property software solutions firm established in 2007,...

01 July 2017

From: Features

Mortgage chiefs downgrade buy to let forecast for next 18 months

The Council of Mortgage Lenders’s buy to let forecast for 2017 and 2018 has been revised down from previous expectations at...

23 June 2017

From: Breaking News

Great expectations can be a dickens of a problem

Great Expectations was a fantastic novel-cum-social-history written by Charles Dickens, who once lived in my adopted home city of Portsmouth. But these...

17 June 2017

From: Features

What do estate and letting agencies usually sell for?

There’s barely a week that goes by when you don’t read about an estate or letting agency business that’s been acquired...

10 June 2017

From: Features

How service drives up standards of student lets

Student accommodation is positively luxurious compared with the drafty digs of my student days. En-suites, studio flats, even cinemas in halls...

27 May 2017

From: Features

Estate agents strike gold at the ESTAS

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

20 May 2017

From: Features

Purplebricks reports '83% instruction growth' in UK

Purplebricks has this morning issued its latest trading update, reporting what it calls "strong growth" in the UK and updating investors on...

04 May 2017

From: Breaking News

Countrywide brand unveils video guides to online and full-service options

Countrywide’s Bairstow Eves brand has launched a series of video guides for customers using their £995 online agency service and for...

27 April 2017

From: Breaking News

More price cuts likely in prime London, agency warns sellers

The snap General Election on June 8 adds to uncertainty but does not significantly worsen the market for prime properties in...

25 April 2017

From: Breaking News

Purple smoke and mirrors

Purplebricks’ advertising is very negative and critical of the competition. They talk about 'commisery', trying to make potential sellers feel ripped...

08 April 2017

From: Features

4 Reasons Why Virtual Furnishing Really Is The Future

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

17 March 2017

From: Sponsored Content

Budget 2017 wishlist: Expectations from the property sector

Looking ahead to the Spring Budget this week, the Chancellor Philip Hammond will be obliged to face up to the implications...

04 March 2017

From: Features

Purplebricks: high praise for agency from ex-Countrywide chief

Harry Hill - former chief executive of Countrywide and the founder of Rightmove, and one of the most respected figures in the...

23 February 2017

From: Breaking News

Purplebricks says it has no idea why its share price is so high

The board of Purplebricks has issued a statement to the City saying it has no idea what lies behind the soaring...

30 January 2017

From: Breaking News

Property auctions market round-up Q4 ‘16

No longer just a domain for investors, developers and property traders, the auction room is now the preferred option of buying...

21 January 2017

From: Features

Top industry trainer promises to 'rattle industry cages' on tour

One of the country’s leading estate agency consultants and trainers, Richard Rawlings, this week embarks on a six-week tour of the...

16 January 2017

From: Breaking News

Farewell to 2016 and a cautious welcome to 2017

There is no doubt that 2016 managed to catch the world by surprise on more than one occassion.  But will 2017 be...

14 January 2017

From: Features

Brexit boost for Savills as foreign buyers push profits higher

A surge in sales of London properties to overseas buyers taking advantage of the Pound’s post-referendum collapse has helped Savills exceed...

13 January 2017

From: Breaking News

LonRes launches customised reports information for subscribers

Agents who subscribe to LonRes are being offered a personalised report builder offering sales and lettings data at postcode level, and...

11 January 2017

From: Breaking News

Independent agencies announce management changes to start  2017

The founder of one of the largest independent agencies in the East Midlands is to step down, over 27 years after...

11 January 2017

From: Breaking News

Savills talks of prime London sales 'boost' - but only after price falls

Sales of homes in prime central London improved towards the end of 2016 says Savills - but only after prices were...

06 January 2017

From: Breaking News

Human interaction with tech is a winning combination

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

17 December 2016

From: Features

Countrywide hybrid agency idea came from market research, says chief

Countrywide’s marketing chief says the estate agency group’s controversial hybrid sales model - to be rolled out to a quarter of...

23 November 2016

From: Breaking News

Agent and conveyancer relationships must go beyond the bottom line

Working relationships between estate agents and conveyancers can be mutually beneficial with the referral of work between parties. However, they are missing...

12 November 2016

From: Features

Agents 'warn downsizers not to over-estimate property profit'

Older homeowners are unrealistic about how much money they will raise from downsizing, and estate agents are warning them to manage...

08 November 2016

From: Breaking News

No crystal ball needed, just exceptional customer service

Graham Norwood recently wrote that it’s going to be harder than ever to predict the shape of the property market in...

05 November 2016

From: Features

Market sentiment dips - but still up on immediately after Brexit vote

Most householders taking part in a sentiment survey by estate agency Knight Frank say they believe the value of their home...

24 October 2016

From: Breaking News

Ye cannae change the laws of physics

It is a tedious fact, but the housing market is underpinned by economic fundamentals. This won’t be a surprise.  However, at a...

14 October 2016

From: Features

Let’s take the higher ground on foreign workers and buyers

Some of this week’s headlines - ‘Firms must list foreign workers’ and ‘NHS to no longer rely on foreign doctors’ -...

07 October 2016

From: Features

Bank of England confirms tougher buy to let mortgage lending regime

The Bank of England’s Prudential Regulation Authority has confirmed that tighter regulations will apply to lenders providing mortgages for buy to...

30 September 2016

From: Breaking News

Yes - there really are places where you can buy a home for £10,000

Data from the Land Registry suggests that - perhaps contrary to most agents’ expectations - there are some places in the...

29 September 2016

From: Breaking News

Property Natter: Q & A with Bob Scarff

A fantastic exclusive this week as I carry out a question and answer session with one of the leading names in...

16 September 2016

From: Features

Zoopla reports another rise in agent numbers and listings

Zoopla Property Group has this morning told the City that it has seen another increase in agent numbers and listings in...

08 September 2016

From: Breaking News

Brexit: UK housing market confidence plummets according to new survey

Confidence in the UK housing market has slumped according to an annual survey conducted by economic consultancy ING.  The survey, called Homes...

02 September 2016

From: Breaking News

Forecast of only modest market slowdown thanks to Brexit

The Centre for Economics and Business Research says that house prices across the UK are set to increase by 5.7 per...

02 August 2016

From: Breaking News

Brexit: Rightmove, Connells and builders say uncertainty is easing

Rightmove says it is confident of keeping on track to deliver its expected results and profits throughout 2016 despite the unexpected...

28 July 2016

From: Breaking News

Gloomy Brexit sentiment data released ahead of key Foxtons figures

There has been a gloomy response to the latest Knight Frank measure of house price sentiment - the first of its...

25 July 2016

From: Breaking News

Bank of England says housing transactions 'resilient' despite Brexit

The Bank of England says there has been a dip in the housing market activity after the Brexit referendum result -...

21 July 2016

From: Breaking News

Call for evidence: why technology needs to underpin house buying

Nearly three quarters of people who have sold or bought a property deem it more stressful than having a child or...

15 July 2016

From: Features

More trouble for landmark housing scheme as another fund halts

Housebuilder St Modwen has been forced to write down the value of the landmark Nine Elms regeneration scheme because “recent transactional...

06 July 2016

From: Breaking News

Unpicking the new world of estate agency

It’s official; the estate agency business is tougher than ever. Contrary to perceptions that may exist amongst observers and even clients, the...

24 June 2016

From: Features

Hunters reports strong start to 2016 with big jump in lettings income

One of the UK's largest estate agency chains has issued its latest trading update, reporting a strong start to the year. Hunters,...

02 June 2016

From: Breaking News

Bridging the gap

While buy-to-let lenders brace themselves for further interventions as part of proposals currently being drawn up by the Prudential Regulation Authority...

01 June 2016

From: Features

Purplebricks: big revenue rise and 'Local Property Expert' numbers up

Purplebricks Group has issued a trading statement to the City - with another dramatic revenue increase and a claim that the...

11 May 2016

From: Breaking News

The perennial school dilemma in this new market we call normal

The summer term – rounders, cricket and hayfever. It's also the last dash before the housing market supposedly closes down for...

23 April 2016

From: Features

Property Natter – why deposit protection schemes matter

This week, as the title suggests, I turn my attentions to the world of deposit protection schemes. Landlords have been legally obliged...

15 April 2016

From: Features

The stamp duty rush should help us to improve on deadlines

It’s almost impossible to write about the conveyancing market and not reflect on the activity levels of the past month or...

15 April 2016

From: Features

Agent conveyancing course: Why we're not playing the blame game

Last month the news of the Conveyancing Association’s (CA) newly-launched progression training course for agents and mortgage brokers, reached the news pages...

18 March 2016

From: Features

The issue of over-valuing in the PCL lettings market

These days we have a wealth of information at our fingertips, the mere touch of a button or two provides more...

12 March 2016

From: Features

Rightmove announces records for visits, leads and profits

In line with the industry’s expectations, Rightmove has announced its results declaring a record performance by almost every measure. There were a...

26 February 2016

From: Breaking News

Conveyancers and agents: Let's not shy away from complaints

To those working within the conveyancing sector, the recent statistics from the Legal Ombudsman regarding complaints are perhaps not surprising.  In our...

30 January 2016

From: Features

2016 will need some thought

In many respects 2015 has been a good year. Despite global challenges, we have seen a marked improvement in the UK...

11 December 2015

From: Features

Agents Do Charity - just three weeks from Christmas

There are just three weeks before Christmas (and a well-deserved break for agents).  But in the meantime there are plenty of opportunities...

04 December 2015

From: Breaking News

OTM finds out what happens when 'rent a crowd' goes home

OnTheMartket (OTM) recently wrote to its membership saying how well its doing, how membership has increased beyond expectations and how it...

27 November 2015

From: Features

City analyst says OnTheMarket growth has all but dried up

At least one City analyst has given a frosty response to a statement from OnTheMarket claiming that the new portal’s membership...

20 November 2015

From: Breaking News

Winkworth profits warning puts blame on high-end stamp duty

Higher stamp duty for the most expensive properties and the lack of a post-election bounce are being blamed for a profits...

12 November 2015

From: Breaking News

New legislation means letting agent training is more important than ever

With a raft of new legislation introduced recently now will be the ideal time to think about whether staff are up...

06 November 2015

From: Features

Referrals: What makes a good conveyancer?

There was a recent article in Estate Agent Today titled: Agents 'missing out on income by not charging for referrals'. A study...

30 October 2015

From: Features

Foxtons piles more woe on stagnating central London sales market

Foxtons says affordability issues and increased stamp duty charges for some of the most expensive properties mean London’s sales market is...

23 October 2015

From: Breaking News

How ‘lush’ is your CRM?

It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...

02 October 2015

From: Features

Ex-England cricketer Chris Tremlett joins online estate agency

Ex-England, Surrey and Hampshire cricketer Chris Tremlett, who recently retired from the sport because of injury, has joined Berkshire-based agency The...

01 October 2015

From: Breaking News

Mortgage surge shows housing market is strengthening

In a new sign that the housing market is strengthening, mortgage lending increased in August by the largest amount since 2008. Data...

30 September 2015

From: Breaking News

Sheffield: an example of how a local authority can enforce compliance

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...

25 September 2015

From: Features

High-end agent boosts 2015 forecast and issues 2016 prediction

Average house prices in England and Wales are expected to rise by 5.0 per cent in 2015 and by 4.5 per...

21 September 2015

From: Breaking News

A customer service 'WOW' must now come as standard

Like many people these days I rarely make a significant purchase without first checking out online reviews.   Whether it’s for a...

04 September 2015

From: Features

The reign of the renter

This month analysis by the Office for National Statistics revealed that the average home in England and Wales cost a record...

28 August 2015

From: Features

Will the end of The Green Deal make it harder for letting agents?

The government recently pulled the plug on financing the Green Deal so you may be wondering what this all means for...

14 August 2015

From: Features

So what will house prices do this autumn?

Agents across the country, hopefully refreshed by a nice holiday somewhere warm, will be gearing up for the phones to start...

14 August 2015

From: Features

C’mon, CHAPS, let’s have the truth

Last month it was announced that the CHAPS payment system will be extended by one hour and forty minutes from summer...

07 August 2015

From: Features

What do portals really cost?

There has long been the assumption and contention in the industry that portals are expensive. This, however, is not the case. Along...

07 August 2015

From: Features

OnTheMarket betters expectations with 5.2m visits in July

OnTheMarket has achieved 5.2m visits in July – an increase of 18 per cent on the previous month and ahead of...

05 August 2015

From: Breaking News

Delayed Exchanges – Why are they increasing?

A number of my member firms (Bold Legal Group) have reported that, compared to three years ago, the time to get...

17 July 2015

From: Features

First ever new-build online sales auction attracts 28,000

Over 28,000 people visited websites connected with the first ever online-only auction for new build properties, according to the event’s organisers,...

24 June 2015

From: Breaking News

Beeny dismisses rumours over Tepilo's future - it's here to stay she says

Celebrity property expert Sarah Beeny has firmly dismissed speculation that there was any uncertainty over the future of her online estate agency...

11 June 2015

From: Breaking News

Kristina Grimes, Sales Director, Dezrez

Q: Tell us about Kristina Grimes. I am the Sales Director of Dezrez, one of the leading providers of estate agency software....

28 May 2015

From: 60 Second Interview

Vendor, buyer enquiries flatlining says RICS

House sales and buyer enquiries flat lined in March, while the number of properties coming onto the market fell for the...

21 April 2015

From: Breaking News

Moneypenny is a top 5 `Best Company To Work For in the UK

 Telephone answering specialist Moneypenny has topped off a remarkable week by scooping 4th position in the Sunday Times' list of the...

07 February 2015

From: Sponsored Content

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