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The winner is... Review website reveals 50 top performing agencies

Agency review website RaterAgent has listed its top 50 agents for 2016 based on customer reviews posted in the year to November 1.

Gold goes to London company LiFE Residential; silver goes to Hampshire’s Charters; bronze goes to north London agency Martyn Gerrard, run by the former NAEA president Simon Gerrard.

The three individual winners are: Gold to Anastasia Efremenkova of LiFE Residential; silver to Nony Kerr-Smiley of Charters; and bronze to Hannah Gunn

of south of England agency Move Revolution.

RaterAgent has 10,851 agents signed up to its review service, and customer comments go through what the website describes as a ‘triple lock transparency check’ which includes an algorithm to try to weed out ‘fakery factors.’ Reviews are then further checked by a team of ‘real life’ moderators who check each review author against electoral roll information, social media and other sources.

After each transaction with a raterAgent-registered sales or letting agent, customers are asked to give an overall rating having scored the branc33h on five criteria - Valuation achieved, Speed of transaction, Value for money, Local knowledge and 

Quality of staff. 

Estate Agent Today and Letting Agent Today adds its own congratulations to all the companies and individuals.

The Top 50 agencies in descending order are:

LiFE Residential


Martyn Gerrard

Thornley Groves

Move Revolution


Moginie James Estate Agents

House Network

William H Brown

Bond Oxborough Phillips

Breckon & Breckon


Henderson Connellan

Williams & Goodwin The Property People Ltd


Stonehouse Estates


Anthony Pepe and Co

Andrew Grant

Mansons Property Consultants Ltd

Nicol and Co

Lenwell Property Services


Martin and Co

R Whitley and Co

Robert Watts


PM Premier

Marsh and Parsons

Outlet Property Services

Barnard Marcus

Lanes Sales & Rentals

Thomas Marsh

Regency Estate Agents

Brown and Merry

Peter Alan

CBRE Residential

Gordon & Co


Adams Estate Agents


Distinct Estate Agents

Elms Estates


Christopher Russell



James Anderson

Sinclair Hammelton

Andrew Scott Robertson


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