Agency review website RaterAgent has listed its top 50 agents for 2016 based on customer reviews posted in the year to November 1.
Gold goes to London company LiFE Residential; silver goes to Hampshire’s Charters; bronze goes to north London agency Martyn Gerrard, run by the former NAEA president Simon Gerrard.
The three individual winners are: Gold to Anastasia Efremenkova of LiFE Residential; silver to Nony Kerr-Smiley of Charters; and bronze to Hannah Gunn
of south of England agency Move Revolution.
RaterAgent has 10,851 agents signed up to its review service, and customer comments go through what the website describes as a ‘triple lock transparency check’ which includes an algorithm to try to weed out ‘fakery factors.’ Reviews are then further checked by a team of ‘real life’ moderators who check each review author against electoral roll information, social media and other sources.
After each transaction with a raterAgent-registered sales or letting agent, customers are asked to give an overall rating having scored the branc33h on five criteria - Valuation achieved, Speed of transaction, Value for money, Local knowledge and
Quality of staff.
Estate Agent Today and Letting Agent Today adds its own congratulations to all the companies and individuals.
The Top 50 agencies in descending order are:
Moginie James Estate Agents
William H Brown
Bond Oxborough Phillips
Breckon & Breckon
Williams & Goodwin The Property People Ltd
Anthony Pepe and Co
Mansons Property Consultants Ltd
Nicol and Co
Lenwell Property Services
Martin and Co
R Whitley and Co
Marsh and Parsons
Outlet Property Services
Lanes Sales & Rentals
Regency Estate Agents
Brown and Merry
Gordon & Co
Adams Estate Agents
Distinct Estate Agents
Andrew Scott Robertson