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TODAY'S OTHER NEWS

Revealed: the ESTAS agent of the month - is it you?

Three agents have been announced as winners of The ESTAS Agent of the Month competition for June.  

The Tring branch of Estate Agents Nash Partnership won the Estate Agent of the Month title. This was based on ratings from clients who completed The ESTAS online survey rating the level of customer service they received from their agent.  

“As clichéd as it may sound, our success is due entirely to the superb staff across our whole business.  Our sales and letting negotiators, property managers, valuers and administration staff are all proud to share the same goal - to provide an exceptional customer experience from start to finish” says Daniel Nash, managing director of Nash Partnership.

The Birmingham Central branch for Belvoir won the Letting Agent ‘Landlord’ category and Belvoir Christchurch took the Letting Agent ‘Tenant’ title.  

Simon Brown, managing director at The ESTAS says the monthly award “pitches the best agents, brokers and conveyancers in the UK against each other to find out who is the ‘Best of the Best’ for customer service. They’re all hoping to be shortlisted for the main ESTAS next April but we think it’s important that firms get recognition throughout the year as they strive to provide the best service they can to their client base”.  

The ESTAS award ceremony takes place every April hosted by TV property expert Phil Spencer.  

“I think it says a great deal about an agent who’s prepared to stand up and announce to customers and competitors that they believe in providing the best possible service and they’re happy to prove it. These awards help agencies to focus on customer service levels and that’s why so many take part each year” says Spencer.

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