Who are you and what does it say on your business card?
My name is Tom Harrington and I’m the founder and Managing Director of PropCert.
What is PropCert and what does it do?
PropCert is a national provider of property certificates including; energy performance certificates, electrical installation condition reports (EICRs) and gas safety checks. We work with letting agents to ensure their properties are compliant by having the valid property certificates.
How does it work?
It’s quite simple. Customers register for an account on the PropCert website. From here they complete an order form which takes 30seconds, whether it be an EPC, EICR or any of the other services we offer. It then gets assigned to one of our local property professionals who will make an appointment, visit the property and upload the certificate onto the account, usually within 3 working days. Our customers can get real-time updates and can store their certificates through the account too.
What makes your product different and how does it benefit agents?
We have created industry leading technology that streamlines the process for letting agents to complete EPCs, EICRs and other property certificates. With over 700 qualified property professionals backed up by a head office team we can ensure an excellent service and fast turnaround.
What is your greatest achievement in your current role and what made it so special?
Scaling the business to a stage where it has now completed over half a million property certificates. It shows we have a great team and backing that up with great technology means we have a great offering to our customers.
What is the most satisfying part of your job?
Developing the business to grow it and looking at ways to improve the offering to our customers.
What do you see as the biggest challenge facing estate and letting agents at the moment?
Coronavirus has seen the property market nearly stop dead. It will now start to build back up again but will take a while. The obvious challenge is getting enough revenue coming in but also keeping on top of new legislation. For example the new legislation for properties to have an electrical safety check completed before a new tenancy comes in on 1st July 2020. This isn’t long away and coronavirus took everyone's attention away from the build up to this but it is very important legislation around the safety of tenants.
What is your property prediction for the remainder of 2020?
Transactions will be slow but will return to levels seen in recent years by 2021.
Country house or city apartment?
Country house for sure. High ceilings and traditional features please.
Trendy roof terrace or traditional English garden?
Traditional, with rolling hill views
Would you rather be a free-moving tenant or settled owner occupier?
I like to feel settled. Has to be owner occupier.
What is your favourite room in your home?
Kitchen, great views of the garden.
Homes under the Hammer or Location, Location, Location?
Location, Location, Location all the way.