For leading estate agency, Gibbs Gillespie, the switch to Parachute IT’s cloud platform proved to be an invaluable move. Having reached the point of needing to update its ageing systems, Gibbs Gillespie, which has an enviable reputation in the marketplace by embracing new ideas and innovative practices, turned to the professional services of Parachute IT for an effective solution to increase productivity, reduce costs and empower their staff.
Gibbs Gillespie were faced with the daunting decision of major capital investment to revive its old systems, which consisted of a dedicated infrastructure and huge overhead costs in terms of management. Not only was an update necessary to improve the efficiency of its multi office business, but it was needed to facilitate investment in new sales and lettings application software.
Parachute IT set to work to enhance Gibbs Gillespie’s IT system with solutions that would support the present needs of the company as well as its growth for the future. This included the replacement of the infrastructure, now serviced straight from Parachute IT’s Cloud service, a fully redundant solution for online storage, data security, online data backup and the support of all offices 24x7x365. Each individual office was equipped with two internet connections, a primary line alongside a standby line, to ensure 100% uptime as well as new security systems.
This was further enhanced by the installation of Parachute IT’s Cloud Desktop service, offering the team at Gibbs Gillespie flexible access to their data, email and business applications; a highly useful tool for their agents when out on the road.
“On average, traditional IT equipment needs updating every three years, businesses end up paying more than they need to and it can put the company at a disadvantage to competitors by taking months to deploy new systems,” explains Martin Bacon, Managing Director of Parachute IT. “Our cloud-desktop system supports the needs of a thriving and agile business such as Gibbs Gillespie, giving them fast access to the latest applications, the reliable backup required to comply with industry demands and additional IT infrastructure as and when the company needs it. There’s no capital expenditure – at Parachute IT we undertake all the investment in infrastructure for you, spreading the cost over the length of your contract on a simple per user, per month basis.”
Parachute IT also installed its Cloud Email Services to provide business flexibility, security and save time. These included Email Archiving, stored on a separate cloud for Gibbs Gillespie to retain records of correspondence to assist with compliance issues on property sales, Email Protection to filter inboxes from spam and a Hosted Exchange Email system to keep them connected anytime, anywhere on mobile telephones with full synchronisation for their diary, contacts and tasks.
Along with cutting operating costs, reducing expenditure and releasing capital, Gibbs Gillespie have benefited from Parachute IT’s fixed cost, priced per user per month, enabling them to plan their IT costs effectively and easily manage changes to staff levels.
“The team at Parachute IT took the time to really understand our business in order to provide the best solutions at a much lower cost than if we upgraded our old system using traditional methods,” says Paul Gillespie, Founding Partner of Gibbs Gillespie. “We now have a new, reliable and faster IT system that has greatly improved the day-to-day running of our business and even staff morale. There have been no hidden or additional costs and their IT support comes with a very high level of customer service, including training our staff on how to make the most of our new solutions.”
For a free consultation on your business IT, call Parachute IT on 08445 885 500 or visit www.parachuteit.co.uk