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Brian Rogers

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my expertise in the industry

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It should be remembered that clients are not commodities to bought and sold as if they were a tin of beans, they are people looking for help in completing one of the most stressful transactions that will take place in their lives; therefore the professionals helping them must act in their best interests at all times and not focus on their own commercial interests involved in referral arrangements!

From: Brian Rogers 04 January 2022 09:33 AM

I have reviewed a number of property referral arrangements/ agreements over recent years and found significant issues that lead law firms to breach numerous parts of the SRA Standards & Regulations; I have also come across some where the referral fee is hidden by describing them to clients as search fees, upfront legal fees, etc.! Law firms have a duty to disclose any arrangement that is not in their clients' best interests, and this includes those entered into by clients before going to a law firm, however, there tends be a turning of blind eyes due to the commercial benefits from such arrangements or referrers threatening to refer their work elsewhere if law firms don't 'go with the flow'!

From: Brian Rogers 02 October 2020 15:37 PM

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