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Jan Hytch

Managing Director

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Doubtless similar views to some of those vented here were aired in times gone by when the scandalous suggestion that other professions, such as solicitors, surveyors, surgeons, accountants and more recently financial and mortgage advisors should be qualified/licenced in order to practice. Good job that sense prevailed. Personally, I am delighted to read of Tim Hyatt's support both for the principles of RoPA and its aims to champion a better standard of service for our clients and customers, and I think that it is our responsibility to the future of our profession to get behind this. Its not all about us, and how outraged we are about having to demonstrate our competence to define us from the few bad apples that tarnish our reputation as professional agents. Its about helping the general public to recognise that the agents they are dealing with have a level of proven competence and knowledge, even before they have engaged with us. Sure, it doesn't entirely eliminate the possibility that the odd rogue agent - even if qualified - will still choose to give poor service/advice or bad practice, as with all professions. But at the very least, a Level 3 qualification, advocated by RoPA, it is evidence to a potential customer at the get-go that an agent has proved and attained a base point of knowledge, professional competence and ethics.

From: Jan Hytch 24 January 2023 11:25 AM

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