Agents may go out of business due to slow conveyancers - warning

Slow conveyancers could drive estate agents out of business, it has been warned.

National law firm Dutton Gregory has issued a warning about the amount of time conveyancers are taking to complete property transactions, claiming it is damaging the business prospects for estate agency brands.

Paul Sams, head of property at Dutton Gregory Solicitors suggests many of the firm’s peers are taking too long to raise enquiries and progress cases collaboratively, which can impact completion timescales by several weeks.

He said: “I don’t understand why any lawyer would want to slow the process down or turn it into a combat sport. 

“Clients want certainty and efficiency, and the completion of their property transaction is essential for estate agents to be able to pay staff wages.

“It’s not uncommon for our conveyancing team to receive over 40 new enquiries 48 hours before the whole chain is expecting to exchange contracts, which can put every linked transaction in jeopardy.  It astounds me that some folks just won’t work as a team.”

While the average transaction time is currently 61 days, Sams said, a new build transaction handled by Dutton Gregory from receipt of contract to exchange typically takes 25 days. 

He added: “Slow transaction times increase the chances of a property transaction falling through, which is why most housebuilders insist on a 28-day exchange of contracts, whether it’s an off-plan sale, or a finished plot. 

“This timescale can be at odds with the current norm in the resale market. Buyers and sellers are facing too much uncertainty around timeframes for their conveyancing process and completion.

“While unexpected issues can arise, enquiries should always be raised when the contract is first received.

“If a local estate agency practice folds, it’s a blow for not only the individual business but also for the overall health of the housing market let alone the economy at large. At a time where there is a shortage of housing, completing transactions in the shortest time possible is in everyone’s interests. We want to work with our industry peers to improve service levels and help the whole supply chain to stay in business.”