Agents may be gearing up for this year’s ESTAS Customer Service Awards but there is another accolade that you could aim for next year.
A new award will be up for grabs from next year called the Working Together Better Award.
Sponsored by property blockchain network Coadjute, the award will recognise collaboration between agents, conveyancers, and brokers around the UK.
Speaking during the ESTAS first virtual shortlist event last Friday, Dan Salmons, chief executive of Coadjute, said “At the forum earlier this year the ESTAS brought together estate agents and conveyancers for a day of discussion about how we can work together better.
“I think it was a pivotal moment for the industry and we saw how people, processes and technology can all contribute to improving relationships and make the property transactions work better.
“Coadjute is all about helping property professionals work better together. Our network supports your existing platforms making it easier than ever before to find, use and share information across the property industry.
“With this in mind, I’m delighted to say that we’re going to be sponsoring a new award from next year called the 'Working Together Better Award' and it will celebrate those examples where the relationship really has worked across the industry and where collaboration has come to the fore.”
Agents, conveyancers, and brokers that work together can enter this new category to highlight their joint offering to clients.
The award will be assessed by combining the customer service ratings achieved via the ESTAS customer review platform by each agent/broker/conveyancer team.
Ben Marley, commercial director of The ESTAS Group, added, “With transaction times taking longer this is a great way to promote the strength of your relationship with your agent, conveyancer or broker and demonstrate how this can benefit clients through the very stressful process of the home move.”
For more information about how your firm can be involved email email@example.com
Don’t forget to check the ESTAS website for the latest award shortlists this Friday.
Estate Agent Today publisher Angels Media is the Official Media Partner for The ESTAS Awards.