By using this website, you agree to our use of cookies to enhance your experience.
Graham Awards


Purplebricks to reveal new pricing after two years of trials

Purplebricks will this week reveal the result of almost two years of trials into a new pricing structure. 

The details will come tomorrow when the agency makes a statement to shareholders, alongside details of its full year financial performance.

Back in December 2019 Purplebricks announced it was holding a pricing exercise involving “four different pricing methods” - no other details were released. 


A few weeks before that Purplebricks increased both its upfront and deferred payment prices by £100; for new customers this rise meant £899 went up to £999 outside of London, while the London-and-surrounding-areas fee of £1,399 went up to £1,499.  All fees are charged whether the vendor’s property is sold or not.

For those fees, which include VAT, vendors receive a valuation, floor plans, listings on portals and the services of a Local Property Expert. Most other services, such as accompanied viewings, involve additional fees. 

In summer 2020 the agency said the result of its pricing review would be known in the autumn, but it was held over until this week, a full 20 months after it began - Coronavirus and lockdowns were blamed for the successive delays.

Since the launch of the pricing strategy the PR thrust of the agency has changed - it is now playing down its budget image and instead wants too be regarded as “the UK’s leading tech-led estate agency.”

For the past month it has been engaged in a £7m advertising campaigns, much of it linked to its sponsorship of Team GB Olympics athletes.

Tomorrow’s announcement from Purplebricks chief executive Vic Darvey will also cover the agency’s financial performance - its PR team has already told journalists that the firm “will be reporting a positive set of results.”

However only three weeks ago Swiss investment bank UBS advised investors to sell Purplebricks shares as its market share appeared to have fallen - data seen by UBS allegedly showed Purplebricks losing market share to rival online operator Strike, previously known as Housesimple.

Last week a much smaller online operator - 99Homes - released data claiming to show that between February 1 and June 1 this year, Purplebricks’ instruction total fell from 12,008 to just 7,984 -  that’s a collapse in instructions of just over one third, when the wider market saw a fall in instructions of some 25 per cent.

  • Simon Shinerock

    My bet is they will focus on an upfront fee plus a reduced commission on sale linked to performance. When I started Choices in 1989 I charged an upfront fee plus a reduced commission on sale based on the formula commitment+Incentive=effectiveness. We achieved over 70% market share in our first office in Crawley but it wasn’t the fee approach that achieved it, it was our proactive prospecting. I eventually gave it up as volumes reduced and eventually realised that fees are not what good estate agency is really all about. Their figures will reveal all

  • Samantha Sullivan

    Get the popcorn out for this one. The new structure already rips off LPE's who do all the work. Likely to have not considered the impact on the front line again.


Please login to comment

MovePal MovePal MovePal
sign up