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Graham Awards


Automated conveyancing system claims to transform buying process

Another attempt to create an automated conveyancing system has been launched with the claim that it will banish paper trails and manual chasing.

When You Move describes itself as the UK’s first proptech platform to automate the end-to-end process of conveyancing. It says all the parties involved in a transaction - - "from agent and broker to solicitor and end-client" – will have "one integrated platform to progress a purchase or sale, significantly speeding up the overall connectivity between all parties driving a transaction through to completion."

The desktop and app-based system offers real-time updates, document uploads and verification functionality, plus real-time case-tracking to what it calls "progressive industry partners". 


Estate Agent Today has asked for a list of any estate agencies involved in the scheme.

But When You Move says "a selection of the UK’s most respected legal partners specialising in residential conveyancing are partnering with the transformative technology" - it says this include Leadenhall Law Group, Gordons Property Lawyers and Right Choice Conveyancing.

“There is a large number of excellent conveyancing firms executing their vital role in the process, inhibited by lack of efficient technology and infrastructure to ensure the process is efficient. When You Move promises to solve this critical problem, enabling conveyancing firms, mortgage brokers and estate agents to effortlessly provide information to one another" claims When You Move chief executive Simon Bath.

In recent years other attempts to digitise the agent-to-buyer conveyancing chain have been tried but appear to have failed. 

Most notable amongst these efforts has been Veyo, which was initiated by the Law Society: the project was eventually abandoned, officially because it was effectively overtaken by free-to-use conveyancing products and changes in the conveyancing market.

More recently, this summer, a platform called Track My Move from start-up company Properr promised to “transform the entire home buying process...it could cut the standard home purchase transaction time from an average of 10 weeks to just two days.”

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    New IT software continues to be such an annoying distraction to the single biggest flaw with conveyancing today - the low level of legal skill/knowledge of the conveyancer.


    1. Law Society/CILEX/CLC to agree a single Protocol which a contains inter alia:
    a prescribed form of contract for freehold, new build, auction, leasehold
    an improved TA6
    a requirement on the seller to provide all conditional planning consents revealed in a search, however old
    a prescribed conveyancing quote layout, no no splitting out acting for a lender, or filling in a stamp duty form, or ID checks, or storage of files, or archive fees, or extra because it is unregistered land etc etc
    clear ban on general enquiries
    mortgage monies and client balances to be secured a day before completion

    2. There must be a CQS equivalent for CILEX and CLC, or not for any of them - with complaint / claims data hosted online for the public to see

    3. CQS (and whatever CILEX and CLC call theirs) to actually visit firms just like Lexcel


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