Online Conveyancing software company Hoowla have been working closely with estate agents and solicitors, expanding their online platform to help bridge the gaps in communication and improve the relationship between the two professions and their customers.
Hoowla's current system lets everyone involved in a property transaction get online access to the case to upload key information and documents and see the recent activity and status of the conveyancing case.
Adam Curtis, CEO comments "Our latest update allows estate agents to manage a panel of their own solicitors and track referral business right across their agency. A familiar step in every buyer and seller's journey is choosing a conveyancing solicitor and their estate agents play an important role in this selection. Using Hoowla, agents can generate instant conveyancing quotes on behalf of their own panel of firms and seamlessly refer customers on".
Estate agents can make informed decisions on who to recommend with customer and business needs always in mind. Choices can be based on a number of constituents, such as price and locality to factors that affect business relationships, such as how much work has been referred and instructed by each firm, along with details of probate work passed back to the agency.
The ability receive instant quotes on behalf of a firm saves staff valuable time and frustration, removing unnecessary phone calls and chasing emails. It allows agents to continue providing a consistent service for customers, speeding up instruction times. Knowing which firms are receiving and converting referrals along with passing any probate work back allows agents to more closely manage the relationships they have with their panel.
At the heart of Hoowla is a complete online conveyancing case management system, the only all in one platform in the industry that provides tools for everyone involved in the process. Estate agents, solicitors and customers can all log in and view latest progress on the property, with access to collaboration tools that help speed up transactions. Hoowla keeps everyone in the picture as properties progress, helping manage customer expectations, increasing transparency and providing an unrivaled experience for everyone.
For more information and to see Hoowla in action contact Tom O'Brien, tom@hoowla.com and visit http://agents.hoowla.com
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