TDS announces new chief executive...

11 August 2010

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4 Comments

Written by rosalind renshaw

A former management consultant and housing association boss, Steve Harriott, has been appointed as chief executive officer of The Dispute Service, the not-for-profit organisation responsible for the Tenancy Deposit Scheme.

The appointment follows the departure of Lawrence Greenberg in the wake of furious ructions over this year’s subscription price hikes. Agents are currently paying an average of £11.22 per tenant's depositcovered by the scheme.

Harriott will take up the position towards the end of next month.

He has significant experience in the not-for-profit sector as both a management consultant and as a housing association chief executive, at Origin Group in London and Amicus Horizon in the South-East.

Harriott said: “I am delighted to be appointed as chief executive of TDS and am looking forward to creating a customer-focused and efficient organisation in partnership with our key stakeholders in the lettings business.”

Harriott’s task will inevitably include responding to ongoing criticisms from exactly some of those key stakeholders. See the next story.

Comments

- Ian Sanford
What does that corporate 'goobledygook' mean - who are his customers - us members or the tenants who raise the disputes!
- 12 August 2010 19:40 PM
- Michael O'Connor
Please sir, give me 30 minutes of your time. Let me talk to you about the hopeless and biased way the TDS deals with it's disputes. Anything for easy life springs to mind when I think of the Dispute resolution Service - and don't take only my word for it, ask any agent!
- 12 August 2010 16:57 PM
Not for profit = Not for efficiency
- 11 August 2010 11:30 AM
- adam
to Itchycoo park thats where I'll be.........
- 11 August 2010 10:21 AM