Countrywide man joins Ombudsman scheme

No. I guess you were

• 06 August 2010 15:39 PM

Was you pissed when you wrote that?

• 06 August 2010 09:26 AM

Wardy – oh dear, im sorry – you sound a bit cross did your wife run off with a haart neg or something, what have they done to you or is it because im tarring all independent agency directors / partners with the same brush?

You must be one of the majority that are operating legitimately and professionally not one of the dodgy sharks that appear in the media for buying a ‘vulnerable’ vendors property cheap…………………thank you Wardy for rising to the bait and confirming not all of us, whether in big or small businesses are the same,

We all get a bad name because of the minority, sorry for the comment, didn’t mean it and ive been keeping an eye out for your response which has been all I wanted it to be.

Now everyone, we know with the help of Wardy that a minority of individuals within ALL types of estate agency are letting the rest of us down; shall we get the item back onto regulation / training / licensing etc? Or shall we continue with the current theme?

• 04 August 2010 15:53 PM

Spicerman, how many repos do you sell that go direct to an end user?
Not many. Because im a director of a small firm this practice is dubious?
Corporate companies like yours have been underselling repos for years, i would suggest it is the corporate agent who is 'fleecing' clients not the one who mearly gets his offer accepted. By law if I want to buy a property I have to declare that I am an agent regardless of whether the neg asked me so whats your point?
I wonder how many properties Paul Smith (or god, as you like to call him) owns?

• 04 August 2010 09:20 AM

Well I feel better now that Countrywide are getting some flack as well not just Spicerhaart.

As an industry we’ve come along way in the last 20 years but bad behaviour by big and small agents is still an issue but the really big cases to come to the POS are usually rouge directors / partners in a small firm fleecing a client over dubious deals by becoming involved in dealing property, like Wardy out and about buying repos.


Wardy – fair comment mate, if a haart neg dealt with you in that manner then its shameful, I withdraw my comments on this but there are over 2000 of us working here and the majority are excellent, as always it’s a shame we are let down by a minority of our colleagues.

• 03 August 2010 15:25 PM

Lion O don't upset brave ANON he will call you names, good to know he actaully cares enough about that shower called Haarts to get miffed, and even better to know he bit like a child!

• 03 August 2010 09:15 AM

“Gerry will be a great support to me and will, I am sure, make an even greater contribution to raising standards in residential estate agency.” Hmmm no at Countrywide seem to be able raise there own standards! how's this respected individual going to raise standards in this industry...when only a few people have even heard of him...working for Countrywide isn't a glowing example of high standards, judging by the local examples! lol

• 02 August 2010 16:43 PM

No doubt he's been employed to charge twice as much for 1/2 the service. Thats what countrywide do and they have competition!! Hold on to your pennies!!

• 02 August 2010 14:58 PM

I viewed a repo through haarts last week and this is what happened.

I was greeted by the neg, no details, no introduction and def no smile. The front door was unlocked for me and my colleague and we were left to wonder around the house while he stood in the corner of the front room. When I asked him how much interest he had in the property he replied 'well we did have a buyer but bairstows f****d it up for us' This kid had no idea who I was, all he knew is that I was a investment buyer.

my comment was not childish, it was drawn from personal recent experience.

The point about touting, you say the customer is pleased? I promise you. The 'call me urgently' compliment slips claiming to be from an office they don't even have upsets more vendors than it pleases

• 02 August 2010 09:28 AM

…………………..Anon, I agree with Wardy that you (like me) are probably an employee of Spicerhaart, if you are then silly comments like that are un helpful.

Wardy - childsish comment on the staff, not your style

Point is, its some issues with the ASA that the problems have been with over leaflets, not the Ombudsman – these might wind the competitors up but the consumer is quite happy with us, as they are with the vast majority of estate agents.

Shall we swing the discussion back to compliance now?

• 01 August 2010 17:53 PM

anon,
lol, you must be a spicer employee.
says it all really.

thank you for proving my point.

• 31 July 2010 11:26 AM

Wardy/Brian

One word to describe you....

TWATS

• 31 July 2010 11:12 AM

mmmm what ever next!! i think jeremy clarkson would be a good CEO

• 30 July 2010 19:44 PM

spicerman,

grassed up? 1 or 2 leaflets? I heard nowadays haart group employ someone just to answer the ASA complaints letters. Haart is traditionally a company that dosnt play by the rules. Still i spose they do give negotiator jobs out to people that would be otherwise be unemployed which is a good thing.

• 30 July 2010 13:53 PM

Brian,

Its also strange that apart from being grassed up by 1,possibly 2 people on the odd leaflet / advert they do they never have any press on loosing cases / having complaints upheld by the POS...funny that,

• 30 July 2010 13:27 PM

Strange that no one from Haarts ever get a new job in anything remotely close to Compliance or regulation, they would be good since they abuse most rules would understand.

• 30 July 2010 12:28 PM