Borrowers are currently rolling off relatively favourable two-year fixed-rate deals agreed at the start of 2022, but the pain from higher...
Archive
The Property Ombudsman (TPO) has questioned if allowing agents to choose their own redress scheme damages consumer trust. Speaking to the House...
06 March 2024
From: Breaking News
The House of Lords Industry and Regulators Committee has set out the key questions it could ask agency representatives as its...
05 March 2024
From: Breaking News
Representatives from Propertymark, Trading Standards and The Property Ombudsman (TPO) are set to discuss estate agency regulation in the House of...
01 March 2024
From: Breaking News
Two London firms have been expelled from The Property Ombudsman (TPO) for failing to pay compensation to consumers. This brings the total...
14 December 2023
From: Breaking News
Around half of homebuyers will continue to postpone plans to purchase a property after the Autumn Statement failed to provide sufficient...
30 November 2023
From: Breaking News
The Property Ombudsman (TPO) has welcomed two new non-executive directors to its independent board. Louise Baxter, head of the National Trading Standards...
13 September 2023
From: Breaking News
Estate agency has changed. No longer is it required to sit in a high street office working the old way. Provide a...
12 September 2023
From: Sponsored Content
The term mixed-tenure development usually refers to residential developments where different residential tenures are provided on the same site. Typically, tenure was...
30 August 2023
From: Sponsored Content
Estate agents have been urged to be wary of complaints around market appraisals and the handling of offers. The latest annual review...
03 August 2023
From: Breaking News
Homebuyers should get used to interest rates of 6% to 7% being the norm, a senior industry executive claims. Peter Brodnicki, chief...
25 July 2023
From: Breaking News
Success with your chosen CRM solution should not be a one-and-done package. Once you team up with a stellar CRM provider,...
17 July 2023
From: Sponsored Content
CRMs can be superheroes for your business, but not all of them possess the necessary powers to save the day. As...
11 July 2023
From: Sponsored Content
By adopting a top-notch Customer Relationship Management (CRM) solution, you're not only opening doors to acquiring new customers and nurturing existing...
05 July 2023
From: Sponsored Content
Just one agent was expelled from The Property Ombudsman (TPO) redress scheme in the latest quarter. TPO has revealed that Price Point...
27 June 2023
From: Breaking News
Following publication of the Renter’s Reform Bill and the media coverage surrounding it, many agents and their landlords will understandably have...
27 May 2023
From: Features
Agents are being urged to be clearer about their terms of business with clients after the public face of The Property...
15 May 2023
From: Breaking News
Check out some of the latest charitable endeavours from agency and property brands this week. Hamptons: Agency brand Hamptons has announced it...
21 April 2023
From: Breaking News
Eight agents were excluded from The Property Ombudsman (TPO) scheme during the first quarter of 2023 including collapsed online brand Doorsteps for...
06 April 2023
From: Breaking News
Black mould associated with condensation is becoming an increasing problem for homes in the UK and following the tragic death of...
24 February 2023
From: Sponsored Content
Lies, damned lies, and statistics this week. I don’t know about you, but sometimes I feel as though I’m being bombarded...
11 February 2023
From: Features
High transaction volumes are likely to lead to more complaints about agents, a compliance expert claims. Paul Offley, compliance officer at The Guild...
18 November 2022
From: Breaking News
Increasing numbers of complaints about agents are being resolved without formal investigation but issues are becoming more complex, The Property Ombudsman...
02 November 2022
From: Breaking News
A week-long race to be the next Conservative Party leader and the Prime Minister kicks off this week, or may already...
24 October 2022
From: Breaking News
Over the last few months, The Letting Partnership has seen an increase in calls from agents who are struggling to open...
22 October 2022
From: Features
Beresfords recently hosted its annual summer party and awards ceremony to recognise and celebrate outstanding levels of achievement and dedication shown...
07 October 2022
From: Breaking News
The National Association of Professional Sourcing Agents (NAPSA) has partnered with The Property Ombudsman (TPO) to boost compliance and working practices in...
04 October 2022
From: Breaking News
The Association of Leasehold Enfranchisement Practitioners (ALEP) has announced the schedule for its annual Conference. The event returns to its traditional in-person format this year,...
05 August 2022
From: Breaking News
During the summer holidays, your home is left susceptible to opportunistic thieves. Despite this rise in threat, data found that only...
03 August 2022
From: Legislation & Compliance
Propertymark Qualifications has added two industry veterans to its board. Jan Hytch, residential and operations partner for Arnold Keys and Katie Griffin,...
27 July 2022
From: Breaking News
The property industry is fortunate in including many great people, doing great work across a range of businesses – from traditional agency...
30 April 2022
From: Features
A new Deputy Ombudsman, Lesley Horton, has been appointed by The Property Ombudsman Scheme. She will work alongside Property Ombudsman, Rebecca Marsh,...
21 April 2022
From: Breaking News
It was a quiet first quarter this year for sanctions at The Property Ombudsman (TPO). The redress scheme has revealed that just...
08 April 2022
From: Breaking News
This probably isn’t what wealthy buyers in one of the UK’s most expensive areas expected to hear, but a plea has...
14 March 2022
From: Breaking News
Property events and functions are now back in full swing, with 2022 likely to be the first ‘normal’ year for this...
12 February 2022
From: Features
The annual NAEA Propertymark national conference is back in 2022. “The NAEA Propertymark National Conference is such an exciting event where property...
10 February 2022
From: Breaking News
Purplebricks’ share price has hit its lowest-ever level following the postponement of a trading statement after the company admitted a blunder...
14 December 2021
From: Breaking News
There are many features and functionalities a website must have to be successful. Ultimately, the purpose of your website should be...
03 December 2021
From: Sponsored Content
Estate agency business platform Reapit is launching AgentPoint services in the UK - just seven months after it acquired AgentPoint in...
03 November 2021
From: Breaking News
With a Budget, mild weather and the continuing uncertainty over the pandemic, you might be forgiven for forgetting that we get...
29 October 2021
From: Breaking News
Within weeks the focus of the industry will be on the White Paper to be issued on rental reform before Christmas. Let’s...
16 October 2021
From: Features
The ESTAS Forum scheduled for the morning of the annual awards ceremony on October 22 has been postponed - but the...
11 October 2021
From: Breaking News
Day in, day out, I see how good estate agents really are. Whether it’s in my day job on Location, Location, Location...
06 September 2021
From: Breaking News
The Property Ombudsman says there’s been a big increase in enquiries to its service in recent months, despite the pandemic. In its...
24 August 2021
From: Breaking News
Bramleys says it’s to resume property auctions in October. The auction will be the first held since March 2020. Previous auctions have been...
20 August 2021
From: Breaking News
No fewer than seven estate and lettings agencies have been expelled from The Property Ombudsman scheme today. Most of them are now...
30 June 2021
From: Breaking News
A senior estate agent says even if the restrictions easing lockdown, still formally scheduled for June 21, are delayed by several...
11 June 2021
From: Breaking News
We have more regulations controlling the sector than ever before and we have more ‘regulators’ involved in controlling the sector than...
01 May 2021
From: Features
Agents are being advised on what course of action they should take to safeguard their right to fees should they be dis-instructed...
29 April 2021
From: Breaking News
The last property event I attended in person – and I think the last physical property event held all told –...
10 April 2021
From: Features
Purplebricks has unveiled changes to its For Sale and To Let boards to reflect its continuing sponsorship of Team GB and...
18 March 2021
From: Breaking News
CRM supplier Reapit, backed by private equity funding, has entered into an international deal to acquire a leading Australian PropTech provider...
25 February 2021
From: Breaking News
Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...
20 February 2021
From: Features
The government may be stopping MPs debating an extension to the stamp duty holiday - despite a pledge they would do...
20 January 2021
From: Breaking News
Boomin has announced another 15 independents as members of the site, which is expected to launch in the near future. “The latest...
11 January 2021
From: Breaking News
With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...
08 January 2021
From: Sponsored Content
The Property Ombudsman says there have been more complaints lodged about agents so far in 2020 than in 2019. This is despite...
15 December 2020
From: Breaking News
Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...
04 December 2020
From: Sponsored Content
The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...
04 December 2020
From: Breaking News
The Property Ombudsman has joined calls for greater disclosure of referral fees by agents. The issue has become a hot topic in...
30 November 2020
From: Breaking News
Property sales take a seriously long time to complete. There are a number of reasons for this, although often delays are...
28 November 2020
From: Features
Countrywide shares soared yesterday, rising 47 per cent on the previous close at one point as investors relished the prospect of...
10 November 2020
From: Breaking News
The mandatory qualifications expected of agents have not been forgotten and will come into effect in two or three years. That’s the...
29 October 2020
From: Breaking News
It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...
27 October 2020
From: Sponsored Content
Hello and welcome to the latest ADC, your regular Friday round-up of great work being done by agents, suppliers and others...
25 September 2020
From: Breaking News
Across the UK and Europe, lockdown measures are changing and the markets are kicking back into life as we grow accustomed...
16 September 2020
From: Features
It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...
29 August 2020
From: Features
An agency that has now closed down has been expelled by The Property Ombudsman for failing to pay an award of...
26 August 2020
From: Breaking News
Hello and welcome to Agents Do Charity, a weekly round-up of news as the industry continues fund-raising even in these challenging...
14 August 2020
From: Breaking News
Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...
25 July 2020
From: Features
Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...
18 July 2020
From: Features
Purplebricks’ sale of its Canadian operation for some £35m begs the question - where can it now recoup some of its losses...
16 July 2020
From: Breaking News
In the second of a series of articles, Emma Vigus, Managing Director of mio, the Estate Agents Sales Progression platform, explores...
11 July 2020
From: Features
Mortgage enquiries in June surged to double the rate of the previous month according to the latest halifax house price index. Although...
08 July 2020
From: Breaking News
A new estate agency Code of Practice is to be written by a group set up by the Royal Institution of Chartered...
01 July 2020
From: Breaking News
Some weeks later than usual for understandable reasons, the ESTAS Awards 2020 are almost here - and for the first time...
25 June 2020
From: Breaking News
The new Property Ombudsman taking over from October is Rebecca Marsh. She is currently Chief Ombudsman at the Legal Ombudsman and was...
05 June 2020
From: Breaking News
The biggest awards for the agency sector - The ESTAS - will now be a virtual event on Friday July 3,...
18 May 2020
From: Breaking News
Rightmove has taken the unusual step this weekend of issuing its usual monthly asking price index on a Saturday instead of...
16 May 2020
From: Features
There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman. The figures refer...
11 May 2020
From: Breaking News
Agencies, many of which campaigned vigorously to be included in the business rates holiday announced in March by the government, have...
07 May 2020
From: Breaking News
The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...
04 May 2020
From: Breaking News
A study by Rightmove suggests that 94 per cent of buyers and sellers currently in the market are determined to go...
04 May 2020
From: Breaking News
The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...
01 May 2020
From: Breaking News
The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...
23 April 2020
From: Breaking News
If there are agents still uncertain as to whether their company or themselves as individuals are claiming the maximum business support,...
23 April 2020
From: Breaking News
Hello, this is the final Conquering Corona for the week as we continue to help agents with advice and guidance through...
17 April 2020
From: Breaking News
A high-profile regional agency is “cracking on” with support for a hospice for children and young people that cannot raise funds during...
13 April 2020
From: Breaking News
Good morning and welcome to today’s edition, helping agents find a way through the Coronavirus crisis by sharing information with the...
07 April 2020
From: Breaking News
Former housing minister Alok Sharma has revealed new measures to allow agencies and other businesses to avoid insolvency during the virus...
30 March 2020
From: Breaking News
Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...
28 March 2020
From: Features
An international comparison of how major portals have discounted their charges to agents show Rightmove and Zoopla making “deeper and longer...
26 March 2020
From: Breaking News
Advice to removal companies from their main trade body has put a stop to most transactions not already at a very...
25 March 2020
From: Breaking News
The annual FUTURE PropTech conference scheduled for London next month is the latest casualty of the havoc being caused by the...
23 March 2020
From: Breaking News
The Property Ombudsman has announced that it will postpone its annual conference, which was to have been on June 18, until...
20 March 2020
From: Breaking News
We live in uncertain times. That I do not need to say to anybody. I am writing this piece aboard my...
11 March 2020
From: Breaking News
Agents are consistently being told that they need to get on board with change. And one could quite easily make the...
02 March 2020
From: Breaking News
Agents and senior industry figures fear Coronavirus may derail the strong start to the 2020 housing market. One of the country’s leading...
02 March 2020
From: Breaking News
Agents now have only seven days to complete a referral fees survey, announced late on Friday by Trading Standards and The...