Archive

In this latest article from the team at Iceberg Digital, they discuss how the digital realm is transforming Estate Agency.   The...

Knight Frank has launched a bespoke customer portal after 18 months of development. Coined ‘My Knight Frank,’ the firm says it is a digital customer experience platform, accessible...

The Best Estate Agent Guide is hoping to take advantage of the Boxing Day bounce by launching a marketing campaign promoting...

The winners of the AllAgents Customer Experience Awards have been revealed. A ceremony was held at the Crowne Plaza, Glasgow last week...

Welcome to this week’s Agents Do Charity, our chance to salute those who do so much to help others. If your agency...

Alto has made a range of improvements to its cloud-based agency software based on user feedback. The Houseful-backed brand formed a Software...

The Competition and Markets Authority (CMA) is seeking feedback on two ‘working papers’ that detail its assessment on the use of...

In this interview, Riccardo Dawson, Chief Operating Officer at Alto and Chris Hutchinson, CEO of Canopy discuss the benefits of their...

After achieving sell-out success and exceptional feedback in Hertfordshire, London, and Leeds, Simon Leadbetter’s 30 Years of Marketing in a Day...

The Home Buying and Selling Group (HBSG) is seeking feedback from agents on proposals that it feels will “revolutionise moving home...

Check out some of the latest charitable endeavours from agency and property brands this week. Chestertons: London agent Chestertons has added two...

Industry figure Sean Newman has named seven additional speakers for the Estate Agent Success Summit, with 50% of tickets already sold. The...

The ESTAS Group has launched an ‘app’ style version of its platform for smartphones. ESTAS Mobile offers all the functionality of the...

Energy performance certificates (EPC) make little difference to property sales and the Government should consider replacing them with more effective green...

We all want more transactions - the Holy Grail when it comes to agencies’ bottom lines - but an interesting aspect...

Propertymark is working with an Anti-Money Laundering service to stage a webinar for agents wanting to know more about compliance. At the...

By adopting a top-notch Customer Relationship Management (CRM) solution, you're not only opening doors to acquiring new customers and nurturing existing...

It’s a brave business owner who actually invites criticism.  I speak from the personal experience of asking the opinions of the...

Former Fine & Country global chief executive Simon Leadbetter is set to embark on his first national tour with his own...

The founder of an online agency that switched to the for sale-by-owner model has turned his attention to property portals. Kae Travis...

Agency feedback platform The ESTAS Group has launched a new tool designed to help estate agents by collecting vital insights from...

By Michele Gettins, Chief Marketing Officer at iamproperty Data is a powerful tool and understanding how to successfully identify and utilise reliable...

OnTheMarket has become the first major UK portal to offer a dedicated contact form for Scottish Home Reports. When a property is...

Zoopla has scheduled its latest quarterly market update for agents. Taking place on Wednesday 14 June, it will address how agents can...

The Able Agent has launched a white label training platform for firms to provide more branded and personalised content. The product, In-House...

Who are you and what does it say on your business card? I’m Heather Staff and it says Co-Founder of Street Group...

The ESTAS Group has revealed new branding together with the first details of two new products to be added to its...

High borrowing costs and an uncertain economic outlook remaining the main challenges for homebuyers, the Royal Institution of Chartered Surveyors (RICS)...

From Google to Uber, convenience is embedded into contemporary culture. As a society, we’re propelled by on-demand living, with instant solutions for...

The ESTAS team may be known for its Customer Service Awards but it has now picked up a gong of its...

Annual staff turnover in the property industry sits at almost 30%, with the most common reason given for leaving a job...

As the first signs of spring begin to appear, we look at how letting agents and landlords can start the season...

New software has been launched to help estate agents collect feedback on viewings. Feedback Enterprise, from the Cumbrian communications specialists SMS Speedway,...

Proptech firm ValPal has entered the artificial intelligence (AI) sphere with a new tool to help agents write better quality and...

Rightmove is set to launch a new property estimate tool for homeowners who are not actively looking to sell right now. The...

Lies, damned lies, and statistics this week. I don’t know about you, but sometimes I feel as though I’m being bombarded...

Property professionals have started the year in a relatively less despondent mood compared with the end of 2022 but the market...

In this latest article from the team at Iceberg Digital, they discuss estate agency in 2023. Who is embracing technology, and how...

High-profile agency self-employed agency owner Sean Newman has unveiled a rebrand of his offering. He has changed the name of his self-employed...

Agents have been spreading plenty of festive cheer as the year comes to an end, supporting foodbanks and a variety of...

By David Boughtflower Business Analyst at Reapit, 14 years in Residential Sales and Lettings Having entered estate agency in the eye of the...

There are Christmas gifts aplenty waiting for agents who maintain their focus on marketing plans throughout December, according to The ValPal...

The winners of the 2022 allAgents Customer Experience Awards were announced last week. The agency customer feedback website held its second ever...

There have been plenty of heart-warming examples of agents supporting their local communities and charities this week, from sleep-outs to donations. Whatever...

Fine & Country has elected new representatives to its National Advisory Council (NAC). The NAC is responsible for providing advice, suggestions and...

Making predictions for the year ahead is notoriously difficult and leaves me open to having egg on my face, but I’m...

The Royal Institution of Chartered Surveyors (RICS) has warned of a further weakening of the property market as buyer caution increases. The...

Agents can now use vendor feedback from allAgents to access and print reports demonstrating how accurate their market appraisals are. The reviews...

Private Banker Finance has been named as the latest sponsor for the ESTAS Awards. The brand, which specialises in high-end mortgages -...

Landmark Information Group has been named as the latest sponsor for the ESTAS Awards. The brand, which includes Landmark Estate Agency Services,...

Property data specialist Sprift has updated its comparables tool feature for agents. The updated version lets users manually add comparables, for example...

The Conveyancing Association (CA) is seeking views about the industry beyond its membership. The trade body has launched a new survey asking...

Tenants are becoming more discerning – not just about the properties they choose to rent but who they rent from too. With...

Zoopla is rolling out a migration tool for all agents looking to shift from its Jupix software system to Alto. It follows...

Conveyancing software provider Smoove is set to rollout a new flagship estate agency product following a successful trial phase. Smoove Start was...

It was announced back in February this year that PEXA, the Australian FinTech/PropTech that enabled the world’s first fully digitised property settlement...

Industry comparison website allAgents has announced a change of event date for their 2022 Customer Experience Awards Ceremony. It will now be...

Property portals remain the predominant route for finding a home among buyers but many are still following traditional methods, research suggests. A...

Zoopla has unveiled a new marketing campaign aimed at high-value home movers and claims it has already boosted leads with agents. The...

Reviews website allAgents has revealed the location of this year’s Customer Experience Awards. The ceremony will be held at the Kia Oval...

A record 600 firms and individuals have been shortlisted for the 2022 ESTAS Customer Service Awards. Sponsored by blockchain property network Coadjute,...

Estate agents use property technology each and every day for residential property transactions, but is there more they can do with...

The Queen’s Speech has unveiled proposed overhauls on planning, consumer and economic crime laws that could all have an effect on...

Fundraising frolics by agents and property professionals this week include bike rides and triathlon challenges, plus the charity award season returns. Remember,...

The shortlists for this year’s much-coveted ESTAS awards will be revealed from the end of this week. The ESTAS Customer Service Awards,...

April looks set to go down as the busiest month for house sales of the year.  And with record numbers of properties predicted...

An estate agent has hit back at the Advertising Standards Authority (ASA) after the watchdog banned a poster advertising the firm’s...

The government is being urged to go further with its clampdown on fake reviews. A government announcement aimed at protecting consumers last...

From the beginning of April, long-awaited rules from the National Trading Standards Estate and Letting Agency Team (NTSELAT) came into effect....

OnTheMarket has revealed it is expanding the scope and scale of its successful Town Hall initiative in response to growing demand...

They say that in fashion, if you wait for long enough, clothes that are hanging at the back of your wardrobe...

Zoopla’s cloud based software service Alto has launched a video series giving a behind the scenes look at estate agencies around...

When was the time you actively learned something new from your clients or competitors? If it’s a difficult question to answer quickly,...

A shift is occurring in the rental market across the UK. The Government is planning to reform the sector with increased...

A London estate agency has won a rarely-awarded gong from the Feefo reviews service - and the company says it’s testimony...

OnTheMarket’s transformation into a “tech-enables property business across the broader property eco-system” is gathering pace according to the portal’s chief executive. In...

Reviews website Trustpilot has hit back after being attacked by property website allAgents.  allAgents chief Martin McKenzie is calling for Trustpilot chief...

Without doubt, 2021 was an exceptional year in the property market, with the stamp duty holiday and favourable market conditions helping...

Our Agents Do Charity column each Friday does a fantastic job of highlighting the amazing charitable work of agents up and...

A new survey of people who have sold their home in the past six months has given a strong backing to...

A survey of sellers shows that 61 per cent of them visit the agent’s website before instructing them. According to respondents the...

The agency that last year was showcased in the one-off Channel 4 show Britain's Most Expensive Houses is now to star...

Boomin has revealed an upgrade to its SmartVal feature, which tries to blend real-time online valuations with local expertise from member...

Trust has always been vital for building and nurturing good relations between an agent and their customer. Maintaining trust will keep...

TV property celebrity Amanda Lamb has revealed the winners of the 2021 allAgents customer experience awards. They were announced at the awards’...

PropTech is booming, and its rise was only accelerated by the Covid-19 pandemic, which forced the real estate industry – as...

The ESTAS – often known as the property world’s version of the Oscars – returns as an in-person event this Friday...

2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...

The ESTAS Forum scheduled for the morning of the annual awards ceremony on October 22 has been postponed - but the...

Fledgling portal Boomin says its new SmartVal tool has received over 10,000 requests since launching in early September. SmartVal is powered in part by...

An online conveyancer is on the hunt for a mansion tester. My Home Move Conveyancing is seeking a mansion tester who will...

Regulators are warning the UK’s property, finance and legal sectors to be aware of the possible impacts of the exit from...

There’s a lot being said about how the workforce will operate in the post-pandemic world. We’re still largely remote at Homesearch but as...

The market slowdown continues with the Royal Institution of Chartered Surveyors reporting that new buyer enquiries have reduced for the first...

Guided by our philosophy of being open and connected, at MRI we are constantly evolving and developing relationships and partnerships with...

Zoopla has revealed that some 200 agents have joined its new Product Research Panel, testing new innovations introduced by the portal. First...

Well, we’re technically more than halfway through the year already, but we’ll let that slide. And what a year it’s been...

I want you to ask yourself a question, what is your reputation? By that I mean your personal reputation and your...

The reviews element of the ESTAS Group has signed a two year deal with Hunters. The agreement means Hunters - now part...

Back in April, leading portal Zoopla launched a new multi-million-pound marketing campaign, its biggest ever, to help agents capitalise on the...