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Mike Shelton

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Mark Riley's response does not reflect the view of most professional estate agents. At the end of the day, the seller is our customer and we charge them for the service we provide. Ultimately, our job is to sell the property, regardless of how many viewings we conduct. We do not charge for viewings, our fees to sell the property covers this expense. If you know what is costs to sell a property, charge appropriately. For every property that has many viewings, there are others that sell immediately. No excuse for a poorly managed business.

From: Mike Shelton 10 June 2021 09:25 AM

It's a fair comment, but haven't Experian and and Equifax just been accused of exactly the same thing by the ICO. They also provide "free" credit searches to companies that carry out referencing such as Vouch. I think we will see more of a spotlight on this sort of thing, but the result will inevitably be that costs will rise as these companies can no longer fund their activities by sharing/selling data.

From: Mike Shelton 28 October 2020 14:39 PM

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