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"Ever wondered why other letting agents look so relaxed and carefree It could be because they have chosen to outsource the management of their rental portfolio, absolving themselves of the workload and stress associated with tenanted properties. I'm Hilary and when I'm not starring in the latest YouTube video sensation, I'm looking after a host of let properties for ARPM Outsourced Lettings Support.

Outsourcing isn't a concept that everyone is familiar with so I thought I'd take the time to reveal a typical day for a property manager at ARPM. One of my clients is James. His lettings agency has a portfolio of 45 managed properties but James found the management aspect of lettings very time-consuming, especially as he wanted to concentrate his efforts on the sales side of his business. Rather than neglect lettings, James chose to outsource all aspects of property management to me at ARPM Outsourced Lettings Support. Together with my fully-qualified team, I make sure every one of James' tenanted properties is legally compliant and successfully managed.

My typical day involves sending welcome letters to new tenants; scheduling important appointments like gas safety inspections; dispatching a plumber to a burst water pipe; assigning a tradesperson to a planned maintenance job; organising a property visits and booking an inventory clerk to attend a check out. Although James and I love to talk lettings, I work to pre-agreed service levels so never have to interrupt James in a meeting or disturb him at unsociable hours.

Many managers like James want to give clients the impression they provide a seamless property management service. However, the reality is many agents don't have the time or resources to service landlords and tenants to a degree they're happy with. That's why we offer a white-label option at ARPM, which means we work under James' company name when dealing with clients - whether that's over the telephone, in writing or electronically. By partnering with ARPM, James benefits from the resources of my whole team, as well as the pooled qualifications and experience held under the ARPM banner. We allowed James to enhance and expand his business overnight - I could help your business too.

If you'd like more information about delegating property management to ARPM Outsourced Lettings Support, contact me today. If you'd like to watch my YouTube video on how I'm helping James run his lettings business, visit https://bit.ly/SQ3fuq

Tel: 01923 775 705 Email: tellmemore@arpm.co.uk www.arpm.co.uk

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