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Five questions to ask before choosing new software

01 March 2018 2871 Views
Five questions to ask before choosing new software

Whether you’re an estate agent, letting agent or property manager, having the right software in place – to enhance, upgrade and evolve your business – is of the utmost importance.

Property software that works smoothly and painlessly helps to give you peace of mind and the ability to get on with the job at hand.

But, before you choose your software provider, what do you need to consider?

Does it offer easy access?

In this day and age, people want the ability to work remotely, from anywhere, without any issues. And it’s the same with agents. You’ll want to be able to access your business on the move, at home, or from your local café, and web-based, cloud-based software can help to facilitate that.

There is no need for expensive networks – in fact, all you need is a good internet connection and then you’re away. You can log-on and manage your diary, staff, customers and marketing strategy from anywhere in the world.

When choosing a software provider, ease of access is absolutely crucial to ensure you aren’t left tearing your hair out over an inability to run all aspects of your business seamlessly.

Does it provide website integration?

You’ll want your new software to work effortlessly with your new or existing website, so seamless website integration is an absolute must. At Gnomen our software is specifically designed with easy integration in mind. What’s more, we offer a website design service if you want to kill two birds with one stone and have yourself a brand spanking new website that is fit for the 21st century and stands out from the crowd.  

Does it do the job?

A good software partner will allow you to test drive the system first; confident that the service offered is of the highest standard. When choosing your software provider, ask for a demo and a free trial to ensure the sales pitch you are receiving tallies with what is actually being provided.

We allow our customers to try our software absolutely free for 30 days, safe in the knowledge that our system will fully deliver.

Are there any free perks?

Any software provider worth their salt will always be looking to improve and upgrade their offerings, forever innovating to offer customers that little bit extra.

Once you’ve signed on the dotted line, new features and software upgrades should occur faultlessly in the background, totally free of charge. As well as free upgrades, you should also consider whether you’ll receive any free training on how to use your new software. After all, there is nearly always the need for a bedding in and adaptation period with anything new.

With this in mind, we offer a complimentary full day of training at our offices in London. Video tutorials and online training courses are also available, while our friendly support team is only ever a phone call away to answer any burning questions or deal with any issues.

Can the system be customised?

Every agency has slightly different needs, so it’s important that you have property software that reflects this.    

You’ll want a system that is fully customisable, allowing you to create workflows to suit your business model, design your own dashboard layouts, organise properties into multiple categories, customise property search fields, and much, much more.

A good system will offer this flexibility, enabling you to tailor your software to your agency’s specific needs.

To find out more about what Gnomen can do for you, please contact us today. For a greater insight into what our software includes, this page offers a detailed breakdown. Or you can book a free demo right away.  

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