The ESTAS (officially titled the Estate & Letting Agent Awards) is not just another awards event. It’s a marketing campaign, staff incentive scheme, benchmarking tool and customer feedback programme all rolled into one.
Marketing Campaign
As soon as you sign up for the ESTAS you can take advantage of a readymade marketing campaign highlighting your commitment to high levels of customer service giving you an immediate edge over local competition. We will supply you with the official ‘ESTAS’ logo to use in all your company marketing collateral, a bespoke press release to send to local media and specially designed promotional material artwork including A2 posters and window stickers to highlight your participation as an ESTAS Agent.
Staff Incentive Scheme
Throughout the competition you will have access your own secure website area called the AGENT DASHBOARD. Here you will be able to monitor which clients have voted and track your Customer Service Rating providing a great way to keep staff focused on customer service and reward them as your score goes up! In addition during the voting period we will send you regular updates allowing you see feedback comments from clients to use as testimonials in your own marketing campaigns.
Benchmarking & Customer Feedback Programme
All the statistics and comments from the your clients when they complete the questionnaires are collated and presented to you in a Client Feedback Report showing how you have performed as an agency regionally and nationally against other firms in the competition.
…And The Most Prestigious Awards Ceremony in the Industry
Finally on April 19th 2013 Phil Spencer will present the BIG ONE! – the 10th annual ESTAS Ceremony when the best agents in the country will gather – hopefully including yourselves! – at the London Hilton Park Lane. This is an occasion to remember in itself and you could walk away with a coveted crystal ESTAS trophy.
To enter simply go to
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