An agency boss is demanding an explanation as to why a council has been allowed to set up a residential sales and lettings agency, which is undercutting rivals including his own business.
Elsewhere, a letting agent has been sent to jail after fiddling thousands of pounds from landlords, highlighting the scandal yet again by which letting agents are using client money to keep their businesses afloat.
And letting agents have been named in a super-complaint to the OFT about credit card charges.
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