Archive

What is your experience in the property industry? I worked in estate agency for 12 years before joining Moneypenny and really enjoyed...

A mystery online petition is urging Rightmove to filter its advertisements “in a bid to curb down inflationary / speculative / fake...

It used to be so easy. Around 20 years ago there were what we now call full-service estate and letting agencies, and...

When Kenneth Bruce, co-founder of Purplebricks, published an emotional post on social media this week, my first reaction was; what a...

How has the world of estate agency changed in the last few decades? That’s the question this week’s Natter is going...

Estate agency James Pendleton says it wants to give its clients more digital advantages without becoming an online operation itself -...

An online platform that allows the public to compare the services and fees of traditional estate agents in their areas has...

Viewber, the outsourced viewing service, has marked its first anniversary by notching up its 6,500th appointment.  Launched in early September 2016 by...

easyProperty has unveiled details of its relaunch, declaring itself to be the UK’s second largest hybrid estate agency - second only...

The Advertising Standards Authority (ASA) has informally resolved another complaint made against wording on Purplebricks’ website.  A complainant suggested that the wording...

Stephanie Slater died last week, aged 50. Whilst she died from cancer (tragically, only 11 days after diagnosis), it’s the events...

Nearly all home owners (96%) consider fees to be the most important factor when choosing an estate agent, according to research...

Consumer group Which? says the public should be wary of claims made by online estate agents. This follows a series of complaints about...

Jackson-Stops & Staff has revealed what it believes to be the main noise problems that deter buyers and distress existing owners. A...

I’m excited to write this piece. I love it when something comes along and delivers that genuine thrill; the thrill of...

Well over a third of buyers will view between four and eight houses before putting an offer in on their choice,...

House hunters in the UK are the global leaders in online property research according to a new study from HSBC.    The bank...

I would argue the property industry is fundamentally inefficient. Much of that inefficiency is now being handled by PropTech companies and...

Reapit has launched a new digital product following agents’ demands to handle an increasing volume of out of hours dealings with...

Given the shift change in the estate agent world at the moment, with online models becoming more prevalent (think easyProperty’s £60...

The first ever home to have a viewing staged over Facebook Live has sold after it received three offers as a...

  A hybrid agency called 99Home Ltd, which made its debut back in April, appears to have relaunched with what it calls...

We’re already more than halfway through 2017 and, against all the odds, it’s pushing 2016 close in terms of eventfulness and...

PropTech start-up OneDome - which describes its products as allowing traditional estate agents to challenge Purplebricks and other online rivals -...

A study using ‘eye-tracking’ technology has revealed what prospective buyers pay most attention to during viewings and shows critical differences between...

A network of almost 80 independent estate agency offices has launched what it calls a hard-hitting campaign against 'internet-based call centre...

Calls made to estate agents to book property valuations increased by 26% this spring, according to telephone answering service Moneypenny. Enquiries made...

The Advertising Standards Authority (ASA) has upheld a complaint made against hybrid estate agency Pink and Cow. The Portsmouth-based firm claimed on...

Since we last spoke, the ESTAS – the biggest and best property awards ceremony in the UK – has been and...

A conveyancing expert is calling for sellers to complete and return their property information questionnaire to their conveyancer before there have...

A company which last month launched a service which it claims allows High Street estate agents to compete with online and...

A provider of 360 virtual tours for estate and letting agents has announced it is offering customers a 'freemium package'. EyeSpy360 previously...

Viewber, the outsourced property viewing service and brainchild of high-profile former estate agent Ed Mead, says its network of 'Viewbers' now...

Even some of the most successful professionals from other professions fail to grasp the most important point when it comes to...

Countrywide’s Bairstow Eves brand has launched a series of video guides for customers using their £995 online agency service and for...

This actually happened - the names of the guilty have been withheld to protect the innocent. I live in Spain, Marbella actually,...

It’s easy to be dismissive of the value of local newspapers for advertising residential property but things are never as straightforward...

A branch of Martin & Co is changing the wording it uses on a leaflet following a complaint from a rival...

A Hampshire estate agency has promised the Advertising Standards Authority (ASA) not to make competitor comparisons which cannot be independently verified...

Estate agency Butters John Bee has been told by the Advertising Standards Authority not to re-run an ad because of an...

A survey of 5,000 people by agency chain Your Move reveals that 80 per cent of buyers view three or more...

The East Midlands, which consists of several areas including Derbyshire, Leicestershire, Rutland, Northamptonshire, Nottinghamshire, and much of Lincolnshire, has an ancient...

If this past year is anything to go by, outsourcing is firmly on the agenda for estate agents. Rather than being...

Peter Rollings, the well-known former managing director of Foxtons, has taken a stake in Viewber, the recently-launched outsourced viewing service.  Viewber allows...

EweMove - the hybrid agency now part of Martin & Co’s Property Franchise Group - is slashing its up-front franchise fee...

Allegedly-inaccurate descriptions and difficulties finding convenient times for viewings are among the most common frustrations people find when buying and renting. That’s...

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

Hatched, the online agency snapped up just over a year ago by Connells in what was described as an ‘industry defining’...

Prominent top end London estate agent Trevor Abrahmsohn says some homes in the higher levels of the market may now have...

A health service tribunal has found that a senior paramedic tried to sexually assault an estate agent as she prepared for...

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement.  The buy-to-let sector took a bashing earlier in 2015...

An estate agency described as operating a ‘pay as you go’ business model says it wants to “disrupt the disruptors” operating...

Liz runs her own estate agency in Gateshead. When researchers for the Suzy Lamplugh Trust got in touch earlier in the year to...

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

An Essex estate agent who believes he is the youngest in the industry has explained his success to Estate Agent Today...

An online agency called DoorStepAgents.com claims to have set up a service which is both the cheapest and ‘best value’ sales...

Strutt & Parker says it has achieved record annual sales figures from its latest National Open House day on October 8. It says...

Estate agents are already setting out their stalls ahead of Chancellor Phillip Hammond’s November 23 Autumn Statement with one simple message...

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...

More estate agents are using – or at least considering using – virtual reality viewings as part of their services. But what...

More than 900 sales branches will be taking part in the UK's 'largest open house weekend' later this week.  The event, which...

A Nottingham estate agency is set to open its fourth branch with a dedicated 'VR Zone'. Walton & Allen is holding an...

A campaign has been launched to make Bristol the colour capital of the UK by ensuring that more homes are painted...

Purplebricks says it will have a marketing budget of AUS$17.2m - that's over £9.9m - to spend on marketing for its...

With ever increasing obligations, estate agents know that compliance matters now more than ever.  However, being able to obtain access to the...

The morning after the EU referendum, and Westminster, Britain, Europe and the world were left in shock at the news that...

Whether you work from a traditional office, a coffee shop or a bedroom, one thing's for sure is that these days...

Analysis of data from some 2,100 estate agents suggest that the single busiest period for prospective vendors seeking an automated valuation...

As a service provider to both Estate Agents and Conveyancing Solicitors from one platform, ETSOS sits in a fairly unique position...

New research appears to confirm what many agents have thought for a long time - many prospective buyers take only five...

Online estate agency easyProperty has brought in a veteran psychology expert to look at the stress of buying a home -...

With more house-hunters than ever now starting their search for a new home by typically looking online on one of the major...

One of the original online estate agents, Hatched, is marking its tenth anniversary with a series of announcements.  The firm, which began...

The weather may be saying otherwise, but we're now in June and agents will be extra busy as buyers look to...

Women property buyers are more instinctive when buying a home and are therefore 13% more likely to 'mentally move into a...

Rightmove has begun testing a virtual reality viewing platform which will allow prospective buyers to view properties without leaving their own...

The main debate at this year’s FUTURE: PropTech conference - the industry’s leading technology forum, held yesterday in London - saw...

One of the founders of online agency Purplebricks says his aim is for the firm to become the "first choice" for...

When a potential buyer comes into the office and says they want to view a property on your books, the natural...

In 2014 there were 19,000 estate agent branches in the UK. Of which 18,000 were registered to list properties on the...

This website recently published a piece ahead of the nationwide launch of our new property platform, Be Street Smart.  It explained how...

The spring agency merger and expansion tradition continues apace with a series of announcements by firms. Bristol-based online agency Urpad.online - which...

The days are getting longer, the sun is starting to appear on a more regular basis, Easter is just around the...

The property market is racing ahead, but not everyone who wants to be part of it appears to want to keep...

London estate agency Douglas & Gordon, one of the firms which founded Agents’ Mutual, has launched a new website with a...

Life is getting pretty frustrating for estate agents, and not just because getting houses onto the market is such an uphill...

Calls to estate and letting agents to request viewings rose by 70.8 per cent in January over the previous month -...

It is reported this morning that OnTheMarket has lost one of its key early investors, the Gascoigne Halman agency which is...

South of England agency chain Andrews has launched a new app and website as part of its brand-refreshing programme for 2016.  The...

Online estate agent Purplebricks has now completed its pre-Christmas IPO with shares initially valued at £240m. It’s the latest news that...

The possibility of agents having to keep offices open until 7pm from next summer to accommodate late key releases has put...

A new app, Qoob, allows people to use a smartphone to swipe through homes put on the market by private sellers...

An agency that offers both traditional and online sales and lettings services to clients has opened a new office - in...

It’s interesting to read of plans to debate which business plan really is best for the customer, online or traditional estate...

One of the UK franchise holders of US-based Keller Williams has accused this country's agency industry of being "complacent and unimaginative"...

Knight Frank has become the latest high-end agency to admit that the prime central London market is in the doldrums, with...

One Direction may be about to split up but this cloud might just have a silver lining for our industry -...

There’s been a lot of talk lately about artificial intelligence (AI). We’ve seen it feature prominently this year on film (in...

Paralympian Libby Clegg has set out recommendations that may provide food for thought for agents showing properties to buyers with visual...

An unusual but large-scale piece of research suggests that older buyers are more likely to take their time viewing a property...