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KEYWORD "Trust" - 701 RESULTS
Yopa secures yet more investment as it reveals ‘reduced losses’

The investment arms of Savills and the Daily Mail General Trust have pumped more cash into online agency Yopa which has...

01 December 2021

From: Breaking News

Agents Do Charity - as wintry weather bites...

Well it’s about time isn’t it? We mean winter - it’s here at last, with white, wintry weather that gets us...

26 November 2021

From: Breaking News

Agent insight - why I moved from traditional agency to the hybrid model

Guy Leaning, a former high street agent who has now moved into working in the hybrid model of agency, outlines why...

20 November 2021

From: Features

Why trust is the strongest tool for agents in 2022

Trust has always been vital for building and nurturing good relations between an agent and their customer. Maintaining trust will keep...

20 November 2021

From: Features

Agents Do Charity - A firm foundation yet a mountain to climb…

Hello and welcome to the latest Agents Do Charity, your weekly opportunity to salute those in our industry doing so much...

19 November 2021

From: Breaking News

Agents - time to make the switch to EV

The phrase ‘time is money’ is particularly pertinent for estate agents. Since the stamp duty holiday ended, the forecast drop in...

17 November 2021

From: Features

How PropTech Can Help You Win More Instructions

PropTech has seen a surge in uptake over the last few years for several reasons – be it the Covid-19 pandemic...

13 November 2021

From: Features

Agents Do Charity… on the weekend we remember…

It’s Remembrance weekend, and on Sunday at least we fall silent to honour those who gave so much for many generations. When...

12 November 2021

From: Breaking News

Property Natter - checking in with some of the ESTAS' biggest winners

A few weeks ago the ESTAS took place at the Grosvenor House hotel in London - the first chance for many...

06 November 2021

From: Features

Achieve complete tech stack synergy with Reapit’s AppMarket

Tech stack is a term often used nowadays to describe all the software tools within a business. Calling it a stack...

02 November 2021

From: Sponsored Content

PropTech pilot scheme next month to make sales safer and faster

There’s been another step to make house sales more secure and speedier, with a pilot scheme starting next month. Five major identity...

27 October 2021

From: Breaking News

Could tech be the answer to inflated timescales (and tempers)?

With soaring property prices, supply continuing to be outstripped by demand and overworked and overtired industry professionals; we’re seeing the sector...

23 October 2021

From: Features

Agent murdered after online house sale goes wrong in US

Media reports from the US state of Virginia say an 84-year-old man killed his estate agent after buying a property ‘sight...

18 October 2021

From: Breaking News

RICS Scandal: Establishment trio named as interim leadership team

The bid by the Royal Institution of Chartered Surveyors to re-establish itself as a trusted body continues with the naming of...

14 October 2021

From: Breaking News

How technology can shape the customer experience beyond 2021

2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...

13 October 2021

From: Features

Online agency model is flawed but industry must prove it - call

The existence of online agencies means some consumers believe real life estate agents are unnecessary in a deal - but the rest of...

12 October 2021

From: Breaking News

Revealed: what to consider before setting up your own agency

Many agents working in the industry, whether for large corporates or smaller independents, might one day have ambitions to branch out...

09 October 2021

From: Features

Big PropTech deal announced, funded by online agency investor

PropTech industry giant epropservices has acquired Property Technology Ltd, better known to agents as marketing platform LeadPro. epropservices is the parent company of...

07 October 2021

From: Breaking News

PropTech can reassure agents in post-SDLT holiday market - claim

The right technology can reassure agents that transactions will complete on time - vital to retaining business following the end of the...

06 October 2021

From: Breaking News

Historic independent London agency snapped up after 200 years

The Portico agency - set up in 1818 - has become part of the Leaders Romans Group, which has bought it...

04 October 2021

From: Breaking News

Agents Do Charity - and it’s not just the London Marathon this weekend…

Hello and welcome to the end of the week - another opportunity to see how our industry is doing great work...

01 October 2021

From: Breaking News

How estate agents can optimise their workflows with conveyancers 

The recent stamp duty holiday and the subsequent conveyancing logjam this triggered has acted as a wakeup call for the industry....

25 September 2021

From: Features

Part exchange – why agents should be including it as part of their pitch to developers

It’s certainly the case that awareness of part exchange isn’t very high in the property and agency world, despite the potential...

22 September 2021

From: Features

The Great Suit Debate – what does the property industry think?

Our story yesterday on whether agents should continue to dress formally post-pandemic seemed to relight the fire on a long-time debate...

22 September 2021

From: Breaking News

Agents need a software system to match the changing working day, says provider

A cloud-based software provider has claimed that agents need to prepare for the future – and a very different working day...

17 September 2021

From: Breaking News

Agents Do Charity – pies in faces, Agent Rainmaker and Three Peaks heroics

It’s been a dramatic week in the world of politics – and this has led to another new Housing Secretary, in...

17 September 2021

From: Breaking News

Agents Do Charity - Golf, football and… er…. baking

Welcome to this week’s Agents Do Charity - another edition of good will and cheer generated by the industry’s fund-raising heroes. It’s...

10 September 2021

From: Breaking News

6 tips for targeting Generation Z renters

The Victorian phrase “as safe as houses” well surmises the security of the housing market as, whether they are buying or...

09 September 2021

From: Marketing & Social Media

Estate Agency X - learn how agents are beating the competition

In this article, the team at Iceberg Digital outline why agents should consider attending the Estate Agency X event as well...

08 September 2021

From: Breaking News

Agency to expand under former Business Woman of the Year

A regional estate agency is planning an expansion programme after undergoing a management buyout by a former Business Woman of the...

03 September 2021

From: Breaking News

PropTech Today: pros and cons of a tech-led approach to compliance

The growing number of lettings sector rules is a hotly debated issue, while the sales sector has been seeing its own...

01 September 2021

From: Breaking News

Property Natter - will UK agents ever be seen as true professionals?

There are some parts of the world, including in both the Northern and Southern hemispheres, where estate agent isn’t seen as...

28 August 2021

From: Features

Agents – back to the office, please

There’s a lot being said about how the workforce will operate in the post-pandemic world. We’re still largely remote at Homesearch but as...

25 August 2021

From: Features

Look After Your Team. Or Someone Else Will

Like most aspects of life since the pandemic hit, the employment arena has been hit hard. But not just with uncertainty...

21 August 2021

From: Features

PropTech Today - how can tech deliver a better sales process for all?

My neighbour had been seeking to move home for some time. Suggestions that he wanted to get away from his neighbours...

18 August 2021

From: Breaking News

Property Natter – has Purplebricks dealt a fatal blow to the self-employed model?

One of the biggest trends since Covid, in the property world and elsewhere, has been a shift towards more hybrid, flexible...

14 August 2021

From: Features

Escape route for Purplebricks refugees who want to stay self-employed

Self-employed agents working for Purplebricks who want to resist the instruction to become fully employed are being wooed by a Midlands...

11 August 2021

From: Breaking News

Agents Do Charity - and we’re getting ready to r-r-r-rumble again!

It’s a great sign of our slow but reassuring return to normality when much-missed fundraising events make a welcome comeback -...

06 August 2021

From: Breaking News

Build your tech stack with Reapit’s AppMarket

For over 20 years, Reapit's CRM software has been the obvious choice for any self-respecting estate agency business. Used today by...

05 August 2021

From: Sponsored Content

Manage your lettings activity with  Task Plans in Reapit’s AgencyCloud

Trust the process: subscribe your landlords and tenants to Task Plans and receive automated prompts when it’s the right time to...

05 August 2021

From: Sponsored Content

Stalking warning on anniversary of tragic agent's disappearance

Thirty-five years after London estate agent Suzy Lamplugh disappeared, the trust that bears her name is calling for action to address...

05 August 2021

From: Breaking News

Rents in your region, how do yours stack up?

Since 2017, The DPS has used the data we collect to track the rental values of properties across all regions of...

04 August 2021

From: Features

Buying process reform will boost agents’ business long-term - claim

A prominent advocate of a reformed transaction process says more secure moving systems can help agents maintain high business levels when...

02 August 2021

From: Breaking News

Land and New Homes giant created by merger of two agency divisions

Two companies are to merge to create one of the Home Counties’ largest land and new homes businesses. Ashtons and Putterills Land...

28 July 2021

From: Breaking News

Agents Do Charity - even in a mini heatwave…

Boy it’s been hot out there - yet even 30 degrees or more have failed to stifle the enthusiasm of our...

23 July 2021

From: Breaking News

Property Natter: how can agents ensure they don’t suffer costly missed opportunities?

Let it never be said that this column isn’t here to help out agents directly. In this week’s Natter, I speak...

17 July 2021

From: Features

What’s Your Reputation?

I want you to ask yourself a question, what is your reputation? By that I mean your personal reputation and your...

15 July 2021

From: Sponsored Content

ZPG snaps up access to more of the house-buying process

RVU - the ZPG-owned company that already owns Zoopla and independently-run price comparison and financial services - has acquired online mortgage broker Mojo...

13 July 2021

From: Breaking News

Lights! Camera! Estate Agent! - Oscar winner’s son joins hybrid

The son of an Oscar winner has been named as the latest estate agent working under the easyProperty banner. Damian Wanstall is...

09 July 2021

From: Breaking News

Agents told to emphasise their local expertise to win business

Estate agents are being advised to emphasise to customers that they are local experts. “Show [the public] that you really know your...

09 July 2021

From: Breaking News

Property Jobs Today - this summer’s movers and shakers…

It may be the height of summer but the industry is still super-busy and new appointments continue to come thick and...

05 July 2021

From: Breaking News

Agents Do Charity (but probably not on Saturday evening)

There’s no need for excuses if you’re not fund raising for good causes on Saturday evening - tens of millions will...

02 July 2021

From: Breaking News

Exclusive: interview with Angela Davey, ARLA Propertymark's President

Last weekend we spoke with Liana Loporto, NAEA Propertymark’s president, in an exclusive interview. Here we follow that up with an...

26 June 2021

From: Features

Can a veteran High Street agent make an online agency successful?

Peter Everett - a veteran High Street estate agent with a quarter of a century at LSL and a decade at...

25 June 2021

From: Breaking News

Sir Stelios backs easyProperty agent with no property experience

easyJet founder Sir Stelios Haji-Ioannou has given his personal backing to the newest recruit of online agency easyProperty - even though...

18 June 2021

From: Breaking News

Reviving the High Street – why a hybrid conveyancing offering is needed

“A hybrid offering, which serves customers of all needs and capabilities, is what we should all be working towards.” Following Aconveyancing opening...

12 June 2021

From: Features

Agents – getting to know you, getting to like you…

A recent survey run by mio revealed that almost 50% of home movers selected their estate agent because they liked them....

09 June 2021

From: Features

The Cladding Scandal – what do you need to know?

The Grenfell Tower disaster in June 2017 exposed the dangers of inflammable cladding on residential tower blocks, and what has come...

05 June 2021

From: Features

Online agency’s surprise claim that it’s made industry ‘more trusted’

An online agency has issued an outlandish statement that it, and other online agencies, have made the profession more trusted amongst...

02 June 2021

From: Breaking News

In Conversation Today – ‘I've always believed agents should be regulated’

In this week’s In Conversation Today, I am delighted to chat with Lucy Morton, Head of Residential Agency at JLL, about...

27 May 2021

From: Breaking News

PropTech Today - bad product or bad plan?

In the previous edition of PropTech Today, Nathan Emerson highlighted the importance of effective implementation, linking poor staff engagement to the...

26 May 2021

From: Breaking News

Q&A with Jerry Walters – why the AML clock is ticking for letting agents

With property fraud on the rise and an ever-increasing number of transactions taking place in the lettings sector, having strict anti-money laundering...

22 May 2021

From: Features

Agents Do Charity - we’re free to go inside (and fundraise outside)

It’s great to enjoy hospitality inside now...but it’s even better to fundraise, perhaps outside in the spring and summer weather. It’ll...

21 May 2021

From: Breaking News

PropTech revolution: how will the sector look in 2025?

Over the next few years, the property sector is set to change for the better – all thanks to PropTech. While the...

15 May 2021

From: Features

Sam Hunter – ‘does Homesearch pass the Ronseal test? Yes, we do’

In this week’s In Conversation Today, I speak to someone who has made an excellent impression on the property industry in...

13 May 2021

From: Breaking News

Combat stress with Propertymark mental health awareness training

Propertymark is backing the current Mental Health Awareness Week - and says the market boom is a possible cause of additional...

12 May 2021

From: Breaking News

Agents Do Charity - Carlisle to Zimbabwe via Yorkshire and Brum

Hello and if it’s the end of the week it’s time for Agents Do Charity -  your opportunity to respect all...

07 May 2021

From: Breaking News

Free anti-money laundering training for Rightmove member agents

The anti-money laundering compliance service that is now part of data company LonRes is holding a training session for Rightmove member...

04 May 2021

From: Breaking News

Online KYC checks help estate agents battle rising fraud

As an estate agent, you should of course be performing robust Know Your Customer (KYC) checks as part of your Anti-Money...

01 May 2021

From: Features

Agency Consolidation - Rival commuter belt brands join forces

Hertfordshire based agency Ashtons has acquired an independent agency operating in the same county, Aitchisons Residential. Aitchisons’ offices in St Albans and...

30 April 2021

From: Breaking News

Agents Do Charity - now, where are my Plus Fours?

Hello and welcome to Agents Do Charity as we are on the threshold of May why not get on to the...

30 April 2021

From: Breaking News

Change is coming – how can we improve the homebuying process?

With property transactions taking longer than ever and many people operating at capacity, it is easy to overlook the progress made,...

28 April 2021

From: Features

Property Natter: why agency must never become a closed shop

The biggest news story in town this last week – which has brought people who don’t usually like or watch football...

24 April 2021

From: Features

Why direct mail has never been more effective

We’ve all spent the past nine months adapting to a more digital way of life. Whether that’s been working from home,...

10 April 2021

From: Features

Mental Health is key for young people, as Propertymark reminds us

Propertymark has chosen YoungMinds as its charity partner of the year.  YoungMinds is dedicated to ensuring every young person gets the mental...

02 April 2021

From: Breaking News

Boomin’s TV ads - see them here, two days ahead of launch

Here are the first three TV adverts for Boomin, the new property portal which launches on Friday.The new website launches early...

31 March 2021

From: Breaking News

Yopa raises its profile in battle with Purplebricks and Strike

Yopa has instructed two companies to help with its brand building as it battles with other major online players. It’s appointed M.i. Media...

31 March 2021

From: Breaking News

Estate agents trusted more than politicians (yes, that old story)

First the good news - estate agents are trusted more than politicians and no less than bankers. Now the bad news:...

31 March 2021

From: Breaking News

Limited property tax proposals unveiled by government

Some 30 tax documents have been released by HM Treasury this afternoon - a mix of responses to past consultations, proposals...

23 March 2021

From: Breaking News

Agents caught on camera - they call vendor’s house “disgusting”

An estate agency has apologised unreservedly for “most regrettable” comments made by two members of staff who described a vendor’s property...

18 March 2021

From: Breaking News

Why top customer service is more important than ever in 2021

Later this year, on October 22, the ESTAS 2021 will take place in London. The glittering ceremony will welcome property professionals...

17 March 2021

From: Features

Property Natter - is working from anywhere the future for UK estate agency?

One of the biggest trends in recent times, as a direct result of the pandemic, is the concept of working from...

13 March 2021

From: Features

Stamp duty holiday: how to keep your chain intact

Following the fluctuation of the property market during the UK’s first national lockdown, the industry was given a lifeline by the...

13 March 2021

From: Features

Estate agency industry celebrates International Women’s Day

Agencies and suppliers today mark International Women’s Day with events and declarations shining a light on the achievements of female colleagues and...

08 March 2021

From: Breaking News

Agents Do Charity … Who’s sponsored to climb the cliff edge?

Another week and another frenzy of news, culminating in the Budget and the extension of the stamp duty holiday. A cliff edge...

05 March 2021

From: Breaking News

In Conversation – Data Sharing with LonRes chief Anthony Payne

In this week’s In Conversation Today, I speak with Anthony Payne, Managing Director and co-founder of LonRes, a data and network...

04 March 2021

From: Breaking News

Property Natter - are virtual viewings now absolutely integral for agents?

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

27 February 2021

From: Features

Propertymark latest - “We have no further comment”

When it comes to communications, Propertymark could do with a lot fewer confidentiality agreements and a lot more transparency. And I...

20 February 2021

From: Features

Agents Do Charity - and an agent with Covid raises thousands…

Hello and welcome to Friday, the day when we highlight agents’ great work to raise funds for good causes despite the continuing...

19 February 2021

From: Breaking News

Game Over for Propertymark? What future after shock resignations?

Members of Propertymark are left wondering today what if any future there is for the industry’s trade body. The shock resignation yesterday...

18 February 2021

From: Breaking News

Accountant steals agency cash leading to firm’s closure

An agent has told a court she was 'heartbroken' to discover her accountant had stolen cash from her business, which then...

18 February 2021

From: Breaking News

Who’s trusted more - Rightmove, Zoopla or OnTheMarket?

A survey of portal usage shows a low level of trust and customer satisfaction from agents, and a majority of agencies saying they...

17 February 2021

From: Breaking News

Ex-footballer and BBC pundit launches new estate agency

Former Reading player and manager Mick Gooding has launched a new estate agency in the town. Gooding - a pundit at his...

16 February 2021

From: Breaking News

Beware: Scams galore in Quick Buy property sector - claim

Scams are rife in the quick house buying sector with many companies seeking to take advantage of sellers in desperate situations. That’s...

09 February 2021

From: Breaking News

‘Very few new portals can seriously compete with us’ - claim

This time out, I’m in conversation with one of the big three established portals. Since it was founded in 2007, Zoopla...

04 February 2021

From: Breaking News

Purplebricks rated as only 10th best online agency

Purplebricks has been rated as only the 10th best online agency in the country in a controversial new league table. The list...

02 February 2021

From: Breaking News

Why 2021 is the year agents should move away from being technologists

Technology has advanced in leaps and bounds in recent years, undoubtedly improving many parts of the moving process for both estate...

30 January 2021

From: Features

Agents Do Charity - there’s a hard drive on for laptops…

Hello and welcome to Agents Do Charity, the regular round-up of industry good work. Whatever the cause, it’s great to publicise agents’...

29 January 2021

From: Breaking News

Graeme Edwards, General Manager at Ravensworth

Who are you and what does it say on your business card? I am the General Manager of Ravensworth, which is what...

28 January 2021

From: 60 Second Interview

Better communication will be key for agents now and in the future

There is little doubt that the last year was one which none of us will easily forget both personally and professionally....

27 January 2021

From: Features

Covid Crisis: No physical auctions this year for top auctioneer

One of the country’s top auctioneers is not going to stage any ballroom auctions this year - and it’s keeping its 2022...

26 January 2021

From: Breaking News

Purplebricks wins award for the quality of customer reviews

Purplebricks - which for some years has been the focus of controversies over reviews - has been given a prestigious award...

21 January 2021

From: Breaking News

Will Thompson, Associate Director at Pugh & Co Auctions

Who are you and what does it say on your business card? Will Thompson, Associate Director at Pugh & Co Auctions. I...

19 January 2021

From: 60 Second Interview

Digital ID scheme for buyers and sellers wins government support

A PropTech company has won a grant for a project to improve ID verification in the buying and selling process, via...

19 January 2021

From: Breaking News

PropTech Today: Five sessions from RE:Connect you need to watch

The ‘future of residential’ is a huge term to contend with but one that was addressed last week through our RE:Connect...

13 January 2021

From: Breaking News

Warren Buffett’s estate agency launches UK television ad campaign

The UK outlet of Warren Buffett's estate agency empire is launching its first TV advert in this country.  Berkshire Hathaway HomeServices Kay &...

08 January 2021

From: Breaking News

Agents Do Charity - and we start with a good old sing song (Covid-style)

Hello and welcome to the first Agents Do Charity of 2021.  Somehow, this year is only eight days old yet already seems...

08 January 2021

From: Breaking News

Boomin's Michael Bruce reveals portal's aims - and the lessons of Purplebricks

To kick off 2021, we have a Q&A with one of the most high-profile – and, it has to be said,...

07 January 2021

From: Breaking News

Property Natter: backbone of our industry – Aspire-ing and roaring to greatness

Firstly, Happy New Year – here’s to 2021 being less chaotic than the last! In the final part of our series on...

02 January 2021

From: Features

Heartwarming response to agents’ Yuletide NHS appeal

Community spirit is definitely alive and well in the Midlands where people have gone above and beyond to support a local...

24 December 2020

From: Breaking News

Property Natter - backbone of our industry – the London way

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...

19 December 2020

From: Features

How can PropTech adapt within an uncertain market?

Ever since the initial ripples of innovation in the 1990s, PropTech has proceeded to reshape our market beyond recognition; going on...

19 December 2020

From: Features

Online and super-prime agencies blasted by government report

Around half of all estate agencies selling homes for £5m or more have not even registered for anti-money laundering processes, and/or...

18 December 2020

From: Breaking News

Suzy Lamplugh: TV show reveals ‘new witness’ 34 years on

A TV show relating the story of London estate agent Suzy Lamplugh will this evening reveal that there is a possible new...

16 December 2020

From: Breaking News

More complaints to Ombudsman this year, despite market closure

The Property Ombudsman says there have been more complaints lodged about agents so far in 2020 than in 2019. This is despite...

15 December 2020

From: Breaking News

Corona kindness - the best of agency in 2020

The industry seems almost back to normal. Not the ‘new normal’ we spoke so much of a few weeks and months ago,...

12 December 2020

From: Features

What leaving the EU means for anti-money laundering legislation

The coronavirus pandemic has somewhat eclipsed Brexit this year – which is no mean feat. Cast your mind back to pre-Covid...

12 December 2020

From: Features

Exclusive - Agents' training and licensing latest from the chair of RoPA

First off, hello and welcome to this new series – appearing in Estate Agent Today’s Breaking News section each month –...

10 December 2020

From: Breaking News

Property transaction delays - where ARE the searches?

Delays with the return of property searches is one key factor for sales taking longer to complete. As conveyancers start to warn...

05 December 2020

From: Features

Property Natter: the backbone of our industry – charity, Cornwall and family!

Welcome to part three of our ongoing series on local independent agents, as we seek to give this all-important part of...

05 December 2020

From: Features

Long-standing portal Mouseprice bought by property social network

One of the oldest portals in the UK, Mouseprice, has been bought by a service which describes itself as the country’s...

03 December 2020

From: Breaking News

Michael Bruce bats away accusation of “bullying tactics”

Purplebricks founder Michael Bruce has batted away a stinging attack on him made by allAgents, a review website. allAgents has set up...

02 December 2020

From: Breaking News

PropTech Today: Weak leadership threatens innovation

After you. No, after you. That is often how innovation seems amongst the real estate elite. And this week I see it...

02 December 2020

From: Breaking News

Referral Fees - agents should disclose them up-front insists Ombudsman

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents.  The issue has become a hot topic in...

30 November 2020

From: Breaking News

What is blockchain and can it really help estate agents?

Property sales take a seriously long time to complete. There are a number of reasons for this, although often delays are...

28 November 2020

From: Features

Boomin wins backing of ‘anti-Purplebricks’ industry guru

One of the highest profile figures in the agency industry - and a past critic of Purplebricks - has come out as a vociferous...

27 November 2020

From: Breaking News

Money in the bank – how can agents insulate their pipelines?

You probably don’t have to listen closely to hear estate agents across the country starting to cheer. It’s been a big...

25 November 2020

From: Features

Property Natter - backbone of our industry: Golders Green to South Coast

As regular readers will know, the Natter kickstarted a series last time out zoning in on local independent agents – the...

21 November 2020

From: Features

Agents Do Charity - and an early mention of …. Christmas

Hello and welcome to the end of the week - Friday means charity day, with an update on our industry’s latest...

20 November 2020

From: Breaking News

How the shift to digital can improve your client experience

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...

18 November 2020

From: Features

Top 10 things to consider before picking rental payment PropTech

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

14 November 2020

From: Features

Date revealed for largest-ever combined ESTAS 2021 Awards

The 2021 ESTAS Customer Service Awards are to be held on Friday June 11. For the first time the awards will host...

09 November 2020

From: Breaking News

Property Natter - spotlight on independents: the backbone of our industry

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...

07 November 2020

From: Features

Four revenue generation tips for letting agents

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...

07 November 2020

From: Features

Many firms sceptical of automated anti-money laundering systems

Over a fifth of key businesses say they do not trust any element at all of automated anti-money laundering checks and...

06 November 2020

From: Breaking News

Agents Do Charity - good works continue through the lockdown…

Hello and welcome to yet another Agents Do Charity, the weekly forum for the industry to share its good news on...

06 November 2020

From: Breaking News

Agents Do Charity - Fangs for all your good work…

It’s Halloween time, and while this year’s festivities may be muted there’s plenty to celebrate as far as agents’ good deeds...

30 October 2020

From: Breaking News

Getting PropTech for free? It's probably because you're the product

The proliferation of free and accessible digital services has - at face value - brought us many great things: same-day deliveries,...

28 October 2020

From: Features

Agents – here are five simple tips for job searching

There’s no denying it, job hunting can be hard work – even more so at the moment, with all that’s going...

27 October 2020

From: Recruitment & Business Matters

How to sell your agency business in 11 key steps

Agents spend their whole careers telling vendors and landlords why they will be able to achieve a better sale price or...

27 October 2020

From: Recruitment & Business Matters

Quick Read Top Tips  - 5 best practices for all businesses

Here is a quick read focusing on 5 things you can check your business is doing while on your tea break....

27 October 2020

From: Marketing & Social Media

Top tips for creating engaging blog content

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...

27 October 2020

From: Marketing & Social Media

Property Jobs Today - the inside track on who’s going where

Hello and welcome to a new week - and evenings that get darker earlier.  As winter approaches we’re continuing to bring you...

26 October 2020

From: Breaking News

It's a cover up! Free face masks from Propertymark's charity

They’ve got it covered - the charitable arm of Propertymark is offering free face coverings to member agents. The Arbon Trust is...

26 October 2020

From: Breaking News

No more Mr Bad Guy: the image of agents is getting a makeover

Lawyers, politicians, bankers, insurance sellers – no matter where you go, there are some professions that are just always going to...

17 October 2020

From: Features

Electronic signatures are helping agents to weather the 2020 storm

2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...

17 October 2020

From: Features

Are you steering clear of new Boomin portal? agents asked

A PropTech platform wants to find out agents’ views on a range of industry issues - and that includes whether they...

12 October 2020

From: Breaking News

Single view of the chain - what does it mean for agents?

In early September, mio achieved an industry first with the release of the mio chain view API. Now, all the parties...

10 October 2020

From: Features

Could employee ownership be a good option for estate agencies?

In July, here at Environet UK, we transferred 100% ownership of the company to our employees, in the form of an...

07 October 2020

From: Features

Here's how mio can help agents comply with RoPA framework

As the review of the recommendations of the Regulation of Property Agents Working Group continues, Emily Hawthorne, mio Account Manager and...

01 October 2020

From: Sponsored Content

Online agency easyProperty expands and seeks new licensees

Online agency easyProperty has announced four new areas to its portfolio to build on its existing 41 locations - and it’s seeking...

29 September 2020

From: Breaking News

Agents Do Charity - a reminder we’re here to help through the virus

Hello and welcome to the latest ADC, your regular Friday round-up of great work being done by agents, suppliers and others...

25 September 2020

From: Breaking News

Tips for growing your management portfolio in uncertain times

Despite the recent effects of the Covid-19 pandemic, there is still much opportunity in the market for letting agents to grow...

19 September 2020

From: Features

Son of ex-Savills boss slams traditional buying agents as “outdated”

A buying agency targeting what it calls the “prime and super-prime” London market is offering clients not only a sourcing service, but also...

11 September 2020

From: Breaking News

Stamp duty surcharge - details emerge for non-resident purchases

The government has published draft legislation giving further details on the two per cent stamp duty surcharge on non-residents purchasing residential...

10 September 2020

From: Breaking News

How will new mandatory survey standards improve the moving process?

From December, the new RICS Home Survey Standard will become mandatory for all RICS professionals undertaking home surveys. The below article explains...

02 September 2020

From: Features

OnTheMarket’s financial advisers talk up company and new CEO

Two City consultancies instructed by OnTheMarket have talked up the company’s fortunes after the appointment of its new chief executive.  Shore Capital, which in...

02 September 2020

From: Breaking News

Property Natter - perception vs reality - why do agents have a bad rep?

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

29 August 2020

From: Features

New PropTech reviews site aims to be agents’ go-to service

A new website aims to be the go-to service for agents who want reviews to help them assess the usefulness of...

25 August 2020

From: Breaking News

Letting agents still struggling to open bank accounts

Letting agents are struggling to open new bank accounts and even large established letting agents with a long history of trading...

22 August 2020

From: Features

PropTech platform claiming to halve transaction time wins cash boost

A PropTech platform that claims to halve the time a transaction takes has received a huge cash injection from investors for...

20 August 2020

From: Breaking News

AML checks for estate agents who don’t have time for compliance

The last few months have been tough for the property sector, and the pressure will continue as estate agents across the...

19 August 2020

From: Features

Major Countrywide shareholder demands “bold action to save company

One of Countrywide’s biggest shareholders has written a second letter to the company to demand bold action to save the agency...

19 August 2020

From: Breaking News

Revealed: What today's renters want, need and expect

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

15 August 2020

From: Features

ESTAS strengthens reviews link with Guild of Property Professionals

Reviews and awards platform ESTAS has announced that it’s now the preferred partner of the Guild of Property Professionals.  “Over the past...

11 August 2020

From: Breaking News

Just the ticket? House raffles creating legal minefield says lawyer

Property raffles are a legal minefield and many are too good to be true, according to a leading lawyer. There has been...

10 August 2020

From: Breaking News

Sales progression – who should be doing it?

“Many hands make light work” – Does John Heywood’s old English proverb from the 1300s apply to modern approaches on how...

01 August 2020

From: Features

Agents Do Charity - and a special message from Agents Giving…

Hello: if it’s Friday it’s charity day and this week we have a special announcement from the industry’s own charity, Agents...

31 July 2020

From: Breaking News

Pre-qualify tenants before a viewing and reference them with one shareable viewing link from your CRM

Can technology bring about the lasting change needed to the property industry? The industry has felt the effect of lockdown and...

28 July 2020

From: Sponsored Content

Code of Practice marks welcome progress for RoPA recommendations

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

25 July 2020

From: Features

Agents Do Charity - as the summer heat is on…

Agents Do Charity - as the summer heat is on… It’s hotting up outside and while this is set to be a...

24 July 2020

From: Breaking News

Agents must show “greater diligence” dealing with Russian buyers

NAEA Propertymark is calling on agents to show “greater diligence” when dealing with Russian buyers, in the light of the report...

23 July 2020

From: Breaking News

Regulation of Agents: consultation opens on new Code of Conduct

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...

20 July 2020

From: Breaking News

Heard the one about the agent, the conveyancer and the surveyor?

Emma Vigus, managing director of sales progression platform mio, in discussion with key suppliers in the residential property industry on operating...

18 July 2020

From: Features

Property scam firms selling 'parking spaces' are shut down

Two companies that persuaded property investors to pay as much as £25,000 for a parking space have been wound up in...

14 July 2020

From: Breaking News

Agents Do Charity - no holiday for industry fund-raisers…

There are high hopes that the new stamp duty holiday will make an already busy market even busier - but not...

10 July 2020

From: Breaking News

Almost 90% of sales could have zero stamp duty says Zoopla

One of the possible stamp duty options floated by Chancellor Rishi Sunak could mean 89 per cent of sales would be...

07 July 2020

From: Breaking News

Property Natter – who are the industry’s major trade bodies?

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

04 July 2020

From: Features

The fraud risks facing the property sector as a result of Covid-19

Businesses across all sectors have struggled to adapt to the changes brought about by the Covid-19 pandemic. One group that have bucked...

01 July 2020

From: Features

Industry guru reveals Britain's only truly 'different' agency brand

A brand and marketing strategic who also ran one of the country’s most successful lettings agencies for a decade has said...

29 June 2020

From: Breaking News

Sales progression – Why? How? Let’s get better

With three months of lockdown behind us, commission income is vital, and sales progression is more important than ever. Emma Vigus, Managing...

27 June 2020

From: Features

Emma Vigus, What twenty years in sales has taught me

Who are you and what does it say on your business card? Emma Vigus, Managing Director of sales progression platform mio You’ve never...

25 June 2020

From: 60 Second Interview

Start-ups saving letting agents time and money will thrive

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...

24 June 2020

From: Features

New owners for agency that shut branches and created ‘hub’ structure

Midlands regional chain Andrew Grant, which last year closed some branches as it moved to a ‘hub’ structure, appears to have...

22 June 2020

From: Breaking News

Horses for courses - the rise of the personal agent

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...

20 June 2020

From: Features

Losing control of client money poses serious risks for letting agents

Most letting agents don’t set up a business to become accountants but losing control of client money poses serious risks for...

20 June 2020

From: Features

The single version of the truth - myth or reality?

Imagine a Zoom call where ten people are discussing the same topic, but everyone speaks a different language and has a...

17 June 2020

From: Features

Ex-Countrywide CEO’s high praise for online agency’s success

A former chief executive of Countrywide has issued a string of extravagant claims about the lockdown success of the online agency...

17 June 2020

From: Breaking News

Technology is central to solving property’s mismeasurement issue

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

13 June 2020

From: Features

New estate agency markets only refurbished homes, with warranty

A start-up estate agency in London says it’s going to market only refurbished homes that will then be given a warranty...

12 June 2020

From: Breaking News

Agents Do Charity - with two VERY big donations…

Hello and welcome to Agents Do Charity, our weekly opportunity to salute suppliers and agents fund-raising for good causes. We appreciate how...

12 June 2020

From: Breaking News

Video – Phil Spencer: What makes a good estate agent?

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...

10 June 2020

From: Sponsored Content

Purplebricks' founders reveal new project to re-enter the agency industry

The brothers who founded Purplebricks - Michael and Kenny Bruce - have returned to the agency industry for the first time...

09 June 2020

From: Breaking News

Video – Phil Spencer chats to Ed Mead on PropTech, London and estate agency

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

06 June 2020

From: Features

PropTech is the key to dealing with post-lockdown surge

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

03 June 2020

From: Features

Still trusting Trustpilot? Joe Lycett shows how reviews can be gamed

Arguments over the alleged gaming of reviews by and for some estate agencies have waged ferociously in recent years, and now...

02 June 2020

From: Breaking News

Phil Spencer: first-time buyers - how can agents ease the pain?

A well-known saying in estate agency is that first-time buyers are the sellers of the future. If we believe this to...

01 June 2020

From: Breaking News

Estate agency post-Covid-19: more evolution than revolution

The Covid-19 crisis hasn’t caused the revolution it has been reported to have. Despite the challenges it has brought, fundamentally, the...

27 May 2020

From: Features

Watchdog launches probe into fake and misleading online reviews

The Competition and Markets Authority has launched an investigation into fake and misleading online reviews. The announcement from the watchdog does not...

22 May 2020

From: Breaking News

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

Phil Spencer’s Move iQ in new collaboration with the ESTAS

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...

19 May 2020

From: Breaking News

Craig Fenner, a Customer Success Director at Feefo

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

14 May 2020

From: 60 Second Interview

5 ways agents can manage expectation when times get tough

Over the past few weeks, estate agents have been forced to close high street branches and adapt to working from home,...

14 May 2020

From: Sponsored Content

The two most expensive mistakes the property sector is making right now

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

13 May 2020

From: Features

Phil Spencer: How to become the go-to local agent as a new era begins

Since my last column in April, one could argue that very little has changed for agents in terms of the market...

04 May 2020

From: Breaking News

Independent agents’ group and awards platform reveal new partnership

The Federation of Independent Agents and the ESTAS review and awards platform have formed what they call “a key partnership.” The FIA...

01 May 2020

From: Breaking News

Agents Do Charity - fantastic help for communities during lockdown

If anyone told us six weeks ago that agents would still be doing such amazing work for their communities during lockdown...

01 May 2020

From: Breaking News

Agents Do Charity - lockdown love for fund-raising knows no bounds…

Hello - yes it’s Friday in case you lost track, and that means it’s Agents Do Charity day: and once again...

24 April 2020

From: Breaking News

Agents Do Charity: lockdown fund-raising continues apace…

With a lengthy lockdown already behind us one might think that fund-raising was a step too far - but not for...

17 April 2020

From: Breaking News

Almost 60 new branches sign up to ESTAS customer review platform

Three more agencies have signed up to the ESTAS customer review platform. The arrival of Newton Fallowell, Lovelle and Goodchilds - all...

16 April 2020

From: Breaking News

Independent agency giving the NHS £100 for each instruction

Independent agency Nicol & Co is donating £100 to the NHS for every new instruction signed up by April 21. The agency...

13 April 2020

From: Breaking News

Dog tired of working from home say Winkworth, Stacks and CJ Hole

You know the old saying - a dog is an agent’s best friend?  Well that’s clearly true for this trio of agencies...

10 April 2020

From: Breaking News

Phil Spencer: How to stay in touch with consumers during the market hiatus

I won't be the first or last person to say that society and the property industry in which we operate is...

06 April 2020

From: Breaking News

It’s 2024: what will the industry look like, post-Coronavirus?

There’s a sense that we really are on the verge of a huge change in the industry. It’s too early to be...

04 April 2020

From: Features

Planning for post-lockdown - how to hit the ground running

Over the last two weeks we’ve seen the country come to a standstill and the property market effectively put on ice...

01 April 2020

From: Features

Conquering Corona - more guidance and special deals for agents

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

30 March 2020

From: Breaking News

Property Natter – how is the industry coming together during self-isolation?

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

28 March 2020

From: Features

Portals slammed by PropTech start up promising to help agents

A PropTech start-up led by a prominent commentator has become the latest part of the industry to take a pop at...

24 March 2020

From: Breaking News

It doesn’t have to be like Spicerhaart - another agent’s approach…

While controversy swirls around the approach and motives of the sackings and branch closures at Spicerhaart, other agents are showing how...

23 March 2020

From: Breaking News

Amazing Agents Do Charity - even at this most difficult of times…

Industry…we salute you. We thought we may have no good deeds to pass on to readers this week because of the...

20 March 2020

From: Breaking News

Why negative reviews are the secret to success for agents

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...

18 March 2020

From: Features

LonRes at 20: the lightbulb moment behind one of the first PropTech firms

The lightbulb moment for LonRes was born out of sheer frustration. I’d just missed out on a deal and the postman...

14 March 2020

From: Features

Agents Do Charity - wonderful sentiments in challenging times

Hello and because it’s Friday there are two pieces of good news: it’s nearly the weekend and it’s the day for...

06 March 2020

From: Breaking News

Phil Spencer: Communication is king – how can agents wear the crown?

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

02 March 2020

From: Breaking News

SUCCESS STORY: How to win at Financial Services

When Wolverhampton estate agency Thomas Harvey opened its doors more than 50 years ago, mortgages weren’t really part of the equation...

28 February 2020

From: Sponsored Content

Agents Do Charity - running hard to fund-raise more…

Hello and welcome to this week’s ADC - a sure sign that it’s the end of the week and time to...

28 February 2020

From: Breaking News

PropTech Today: Agency mergers and new business models

What an interesting few days it’s been. I don’t think the topic of this week’s column is doing anything good for our...

26 February 2020

From: Breaking News

A new Housing Minister - what does it mean for the PRS?

Earlier this month, Boris Johnson carried out a reshuffle of his cabinet, telling ministers they must 'repay the trust of those...

22 February 2020

From: Features

Trustpilot hits back at allAgents over accuracy of reviews

The war of words between estate agency review website allAgents and consumer review service Trustpilot continues apace. Trustpilot has hit back, describing allAgents’...

06 February 2020

From: Breaking News

Review site in Purplebricks row now at war with Trustpilot

The estate agency review site allAgents claims some of Trustpilot’s reviews “could be dubious.”  A statement from allAgents repeats an allegation made last...

05 February 2020

From: Breaking News

Agents Do Charity - and what’s that rumble I hear?

Hello and welcome to the last day of January, Brexit Day and - perhaps most importantly - the latest edition of...

31 January 2020

From: Breaking News

Agency denies any responsibility for cyber security breach

Estate agents concerned over security breaches will be closely analysing what happens with a case concerning a London firm’s compromised email...

30 January 2020

From: Breaking News

Owners’ Logbooks essential for easier house-buying, say conveyancers

Logbooks about properties must be made available up-front at the point of marketing and not later in the buying process if...

28 January 2020

From: Breaking News

Purplebricks is controversial winner of ‘trusted service’ award

Purplebricks has won a ‘trusted service’ award - described as “an independent seal of excellence that recognises businesses for delivering exceptional experiences,...

27 January 2020

From: Breaking News

Humberts bought by consortium of franchise owners

It's been confirmed that Humberts has been sold for an undisclosed amount to a consortium of franchisees - and that the...

24 January 2020

From: Breaking News

Property Natter - meet the teenager who is shaking up agency marketing

Following on from the second half of the last decade, the first few weeks of 2020 have been a bit mad...

18 January 2020

From: Features

2020 - the year of Airbnb, and the opportunity for agents

Over the past decade, the short-term rental industry, now eponymised by Airbnb, has experienced meteoric growth. This has been driven by the...

15 January 2020

From: Features

Emoov online review row deepens as CMA probes wider problem

There have been two developments on the controversial subject of online reviews. One concerns the online agency Emoov, which three months ago...

09 January 2020

From: Breaking News

How can agents build an inclusive rental society and trust with tenants?

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

08 January 2020

From: Features

Domestic abuse: estate agents advised on how to spot the signs

Police are advising estate agents on how to spot the signs of domestic abuse. The Safer Lincolnshire Partnership’s #cutitout campaign will include an...

20 December 2019

From: Breaking News

What does the new RICS Home Survey Standard mean for agents?

As part of its commitment to promoting and enforcing high standards, RICS has launched its Home Survey Standard, which will become...

14 December 2019

From: Features

Portals say future changes will be for agents - not to be simply 'disruptive'

Here’s the final part of our questioning of the three portals based on comments and queries from our readers - thanks...

12 December 2019

From: Breaking News

General election 2019: The housing crisis remains a top issue

With Brexit still unresolved, the domestic agenda has been pushed from the headlines by the seemingly overwhelming public and political discord...

07 December 2019

From: Features

Anti-money laundering – acting on your suspicions

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...

07 December 2019

From: Features

New portal led by agents will do what OnTheMarket failed to do

A new portal claims it will do what OnTheMarket failed to do, and offer an agent-led operation charging every agency branch...

04 December 2019

From: Breaking News

Emoov unmoved: row with Advertising Standards Authority rumbles on

The dispute between controversial online estate agency Emoov and the Advertising Standards Authority is rumbling on.  In the first half of November...

03 December 2019

From: Breaking News

PropTech Today: Smart contracts and their impact on trust

I got an overnight flight to Nigeria yesterday. I landed at 5am local time and am only just now getting sensation...

27 November 2019

From: Breaking News

Agents Do Charity - a great manifesto for good causes…

Election time means setting out your stall and getting support - so how about a vote of confidence for those agents,...

22 November 2019

From: Breaking News

Why agents need to embrace the incremental revenue

It’s easier than you might think. For any agent the challenge of making a business successful is hard work with the focus...

20 November 2019

From: Features

Exclusive: online agency at centre of new complaints over reviews

An online estate agency which last week claimed it had resolved a dispute over reviews it showed on its website is...

20 November 2019

From: Breaking News

New surveys from 2020 in bid to speed house moving process

A new Home Survey Standard is being launched today in a bid to improve and speed up the house moving process. The...

18 November 2019

From: Breaking News

Property Natter: do agents need to adapt to modern communication methods?

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

16 November 2019

From: Features

Why you should donate your unwanted coats to charity this winter

Last winter, Agents Giving had a fantastic response to our Winter Coat Drive, which saw the collection of more than 1,500...

16 November 2019

From: Features

Agents Do Charity - the wet-and-cold start-of-winter edition...

Well there’s little doubt that after this week’s weather winter is well on the way - the perfect time for fund-raising...

15 November 2019

From: Breaking News

The next generation of renters - are you ready to find them a home?

You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...

13 November 2019

From: Features

Online agency removes Trustpilot and Google reviews after complaint

Fledgling online estate agency Emoov - now owned by PropTech firm Mashroom - has removed reviews and endorsements from its website...

13 November 2019

From: Breaking News

PropTech Today: increased tech awareness - data remains a weak link

KPMG published its Global PropTech Survey 2019 last week with the title: Is your digital future in the right hands? Interesting question:...

13 November 2019

From: Breaking News

Is this how Reservation Agreements will work?

Reservation Agreements are the subject of the moment in the agency industry. The Ministry of Housing, Communities and Local Government is to...

09 November 2019

From: Features

Why it’s time to unify your communications

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

06 November 2019

From: Features

Property Natter - shining a light on agents doing things differently

This week’s Natter is dedicated to three contrasting agencies doing things differently, from a recently established hybrid to a design-led, Insta-friendly...

02 November 2019

From: Features

Community-based letting agencies have a future in physical form

The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...

02 November 2019

From: Features

£100,000 fine for Countrywide over funds controversy

It’s now emerged that Countrywide has to pay a £100,000 fine to the Royal Institution of Chartered Surveyors after breaching guidelines...

30 October 2019

From: Breaking News

Property Jobs Today - your Monday fix of who’s moving where

Hello and welcome to a new week - one with darker evenings and colder days. But there is still plenty of activity...

28 October 2019

From: Breaking News

Agents Do Charity - especially with an hour’s extra sleep…

It’s that time again, with the clocks going back an hour to mark the start of slightly brighter mornings and significantly...

25 October 2019

From: Breaking News

Be tech-savvy and attentive to woo young buyers, agents advised

Young homebuyers want tech-savvy, astute and attentive estate agents who are able to handle their complex requirements via a range of...

23 October 2019

From: Breaking News

Property Natter - Day in the life of a Yopa Territory Owner

Yopa – launched in 2015 as part of the new breed of hybrid operators seeking to shake up the industry –...

19 October 2019

From: Features

Why regulation is good for the deposit replacement sector

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...

19 October 2019

From: Features

The wind of change in the estate agency industry

There has been a real wind of change in estate agency and over the last 18 months we have seen the...

16 October 2019

From: Features

Reservation Agreements to be trialled in the New Year

Reservation agreements locking in buyers and sellers could be trailed with some agencies and conveyancers early in 2020, a government official...

15 October 2019

From: Breaking News

Zero Deposit’s Jon Notley talks exclusively to Estate Agent Today

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

12 October 2019

From: Features

First-time buyers: 60% of all UK property is exempt from stamp duty

Of all the UK properties for sale over the last year, 59% would have been exempt from any type of transaction...

10 October 2019

From: Breaking News

PropTech Today: What is the point of industry collaboration? It’s a risk, surely?

I have been banging on about partnerships and collaborations for years now. Whether it’s between two real estate firms, two PropTech firms,...

09 October 2019

From: Breaking News

Industry bodies back Modern Method of Auction best practice guide

Three key industry organisations have endorsed a best practice guide for the controversial Modern Method of Auction. The iamsold guide is aimed at...

03 October 2019

From: Breaking News

Agent with historic property name launches buying agency

A former sales agent with a historic property name and heritage has launched his own buying agency after becoming 'frustrated' with...

03 October 2019

From: Breaking News

Online estate agents and digital malfunction

It never rains but it pours. And that’s certainly been the case for the online estate agency sector in the last...

03 October 2019

From: Features

LonRes snaps up anti-money laundering training and compliance service

London-focussed business-to-business deal data service LonRes has acquired an anti-money laundering compliance consultancy specialising in residential and commercial property. Financial Crime Services,...

01 October 2019

From: Breaking News

Agents hate Stamp Duty - but what happens in other countries?

Stamp duty won’t take centre stage at the Conservative Party conference - that’ll be Brexit, quelle surprise. But if the government...

27 September 2019

From: Breaking News

Purplebricks review methods to be investigated by Trustpilot - report

The tech publication WIRED has conducted an in-depth analysis of Purplebricks’ reviews on the Trustpilot site and suggests the agency may...

26 September 2019

From: Breaking News

Agents Do Charity - and it’s a big kick-off this weekend…

All eyes are on Japan for the Rugby World Cup beginning this weekend…but there’s still time for our industry to raise...

20 September 2019

From: Breaking News

Mandatory qualifications for agents - will they help the industry?

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

18 September 2019

From: Features

Sales progression even more vital with Brexit and election imminent

Continuing political uncertainty over Brexit and now a significant chance of an autumn or winter General Election makes the case for...

17 September 2019

From: Breaking News

Agents Do Charity - and it’s very hot stuff this week

Our first wonderful fund-raising agents this week are walking over hot coals - now that’s a dare for you. But you don’t...

13 September 2019

From: Breaking News

Tragedy as Suzy Lamplugh Trust chief executive dies aged 42

The chief executive of the Suzy Lamplugh Trust, set up to commemorate the murdered estate agency, has died at the age...

03 September 2019

From: Breaking News

Property Natter - how to prepare for Generation Z and Alpha

They will be the doctors, lawyers, teachers, thinkers, leaders and captains of industry of the not too distant future, but is...

24 August 2019

From: Features

Free-to-list portal targets agents with plots for sale

A new digital platform has been set up in a bid to provide a one-stop-shop for self-build enthusiasts - and it...

23 August 2019

From: Breaking News

Knotty problem for agent as he cuts the ties that bind his staff

Some agents have probably already done this, but ties are a thing of the past at London estate agency James Pendleton. Founder...

20 August 2019

From: Breaking News

Don’t read all about it - are local property ads dying?

It’s that time again. Each year I take a look at newspaper readership - not from the angle of journalists, but...

17 August 2019

From: Features

Next generation CRM – what do agents need to know?

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

14 August 2019

From: Features

10 Reasons For Residential Agents To Do Virtual Tours

1. Win More Listings For estate agency in the UK, the number one task is to get new properties to market. However,...

29 July 2019

From: Sponsored Content

Foxtons sales slump another 10% as agency says ‘lettings are our priority’

Foxtons’ sales slumped another 10 per cent and its total revenue dropped another 3.5 per cent according to figures released this...

26 July 2019

From: Breaking News

Agents Do Charity - the Phew What A Scorcher edition...

Welcome to this week’s ADC…and what a week it’s been. Politics? No, hot air of a different kind - the weather.  Yet...

26 July 2019

From: Breaking News

It Might Not Be A Popular Opinion But…Licensing – Just For Dogs And Pigs?

How many of you are in favour of estate agents being licenced? Would most agents rather not be overseen by a regulator...

25 July 2019

From: Features

Over 12 agencies named as latest members of independents’ group

The fledgling Federation of Independent Agents has revealed a list of agents which have joined the scheme.  The very latest is Oakwood...

23 July 2019

From: Breaking News

Crooked swindler estate agent jailed - and the police are delighted

An estate agent who ruthlessly used his position as a prominent figure in the community to win the trust of vulnerable...

22 July 2019

From: Breaking News

Property Jobs Today: your Monday round up of industry moves...

Hello and welcome to this latest edition of PJT, your regular weekly column giving all the key appointments news in the...

22 July 2019

From: Breaking News

Huge fine for estate agency after data breach

The Information Commissioner’s Office has fined a London estate agency £80,000 for leaving 18,610 customers' personal data exposed for almost two years. The security...

19 July 2019

From: Breaking News

Agents Do Charity - a constant source of pride in the industry…

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

19 July 2019

From: Breaking News

Agents urged to ‘get ahead of the game’ on mandatory qualifications

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

18 July 2019

From: Breaking News

Radical reform for agency industry to be signed off by minister today

Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...

15 July 2019

From: Breaking News

Agents Do Charity - on our greatest summer weekend of sport…

Once a year you might be perfectly justified in putting your feet up for a weekend and enjoying some great sport...

12 July 2019

From: Breaking News

How can estate agents sell 20% of stock before it hits the market?

If agents ran their databases more efficiently, the property portals might find themselves redundant. Controversial opening statement aside, the reality is that...

10 July 2019

From: Features

Police confirm new excavation is part of Suzy Lamplugh investigation

The Metropolitan Police have confirmed that an excavation that took place yesterday was part of its ongoing investigation into the disappearance...

04 July 2019

From: Breaking News

Government blasted over ‘scandalous’ leasehold reform proposals

A leasehold reform campaigner says government proposals risk creating a two-tier market and do nothing to assist leaseholders already hit by...

02 July 2019

From: Breaking News

ONE WAY TO BEAT THE INDUSTRY BLUES

 – use technology to build a trusted brand as a people-focused custodian of client money Non-stop regulatory changes in the industry are...

01 July 2019

From: Sponsored Content

Russell Quirk,Co-Founder and Advisor/Non-Exec Director of Properganda

Who are you and what does it say on your business card? That depends on which business card. One says ‘Properganda PR,...

01 July 2019

From: 60 Second Interview

Property Jobs Today - all the industry movers and shakers…

The weekend is over all-too-quickly but at least if it’s Monday, it’s Property Jobs Today - your weekly catch up with...

24 June 2019

From: Breaking News

£23m Prime Central London property to be sold via Blockchain

A property in London’s Mayfair has a price tag of £23m and is being sold via a system allowing interested parties...

21 June 2019

From: Breaking News

Agents Do Charity - more wonderful work by our industry

If it’s Friday it’s Agents Do Charity day - and we’ve got another bundle of good work for you this week,...

21 June 2019

From: Breaking News

Purplebricks for the high jump as it sponsors Olympics Team GB

Purplebricks is the “Official Estate Agent Of Team GB” for the build-up to and completion of next summer’s Olympics in Tokyo. It is going...

20 June 2019

From: Breaking News

Why trusted partnerships are key for agents

When employing a new member of staff there are a lot of checks and balances put in place by any business...

19 June 2019

From: Features

Property Natter: a guide to property startups - Part 1

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

15 June 2019

From: Features

Agents shouldn’t just sell - they must be Residential Property Experts

High Street estate agents should re-define themselves in today’s competitive market by becoming Residential Property Experts offering a wide range of...

14 June 2019

From: Breaking News

Agents Do Charity - and ignore the wet weekend...

Sorry about the weather everyone…miserable isn’t it, and the summer is supposed to be well underway? But we’re not allowing our fund-raising...

14 June 2019

From: Breaking News

PropTech Today: now is the time to understand blockchain

It’s London Tech Week, everybody! The sprawling city-wide event taking in dozens of conferences, events, workshops, panel debates and so on,...

12 June 2019

From: Breaking News

ValPal Network’s new conveyancing deal ‘can help offset fees ban impact’

Instant online valuation service The ValPal Network has revealed a conveyancing partner which it says will help agents boost referral fees.  The...

12 June 2019

From: Breaking News

Independent agency joins high-end network for ‘tailored marketing’

Fine & Country has a new office in Hampshire as a result of an independent which has joined its network. Hampshirewide is...

11 June 2019

From: Breaking News

Property review website wins £1m funding to roll out nationwide

A review website set up by a former estate agent says £1m of new funding will allow it to roll out...

07 June 2019

From: Breaking News

Agents Do Charity - another weekend of wonderful fund-raising…

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

07 June 2019

From: Breaking News

The evolution of conveyancing referrals – how can agents replace lost revenue?

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

01 June 2019

From: Features

The evolution of tenant demands explored

In today’s crowded property marketplace, the needs of tenants have changed. With a greater emphasis on quality of living, tenants are increasingly...

29 May 2019

From: Features

Flurry of new laws and regulations to come, whoever is Prime Minister

The head of the Property Redress Scheme is urging agents to prepare for yet more regulation and legislation changes likely to...

28 May 2019

From: Breaking News

Agents Do Charity - and there's mud flying everywhere…

Hello and welcome to this week’s ADC - yet more examples of stupendous fund-raising by our industry (and a lot of...

17 May 2019

From: Breaking News

PropTech Today: Do’s & don’ts of market transformation - CBRE, Avison Young

My article last week has sparked some really great engagement, which I’m delighted about!  Thank you to everyone who commented or dropped...

01 May 2019

From: Breaking News

Property Jobs Today - all the key moves in the industry…

Hello and welcome to Property Jobs Today - because of the flurry of Bank Holidays at this time of year, it’s...

29 April 2019

From: Breaking News

Agents Do Charity - and good luck to Marathon runners this weekend…

The London Marathon may be just one of literally thousands of fund-raising events but we know it’s a favourite with many...

26 April 2019

From: Breaking News

Major agency launches lifestyle service to bolster sales and lettings income

Humberts, the agency which was one of the first to ditch High Street offices in favour of fewer larger hubs, has...

25 April 2019

From: Breaking News

Expert view on the leasehold scandal - is Commonhold the answer?

The leasehold scandal continues to generate plenty of column inches, with fresh stories emerging almost daily of people living in unsellable...

18 April 2019

From: Breaking News

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

Millionaire with no property experience puts cash into online agency service

A millionaire who has not previously invested in the property industry has taken the plunge by funding an online agency network. The...

15 April 2019

From: Breaking News

Should the estate agency industry stop resisting regulation?

There was a time when the mere mention of the financial services industry brought with it scorn and mistrust. The issues arising...

13 April 2019

From: Features

5 reasons estate agents need a telephone answering service

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

08 April 2019

From: Sponsored Content

Purplebricks stock downgraded 80% by investment bank

Analysts at Berenberg Bank have sharply reduced their price target for Purplebricks by over 80 per cent from 470p to 80p, accusing...

05 April 2019

From: Breaking News

PropTech Today: Should agents build, buy, or partner? That is the question

Foxtons and Quintain have both recently made an important decision about their technological innovation, the same decision must also be made...

04 April 2019

From: Breaking News

Controversial ‘Slime Balls’ online agency calls in liquidators

A controversial online estate agency has gone into liquidation two years after describing High Street agents as “smug, suited slime-balls.” BetterMove, registered...

03 April 2019

From: Breaking News

Agents Do Charity - and no indicative votes required...

One thing’s clear in the ongoing mess surrounding Brexit - a lot of people are simply putting their head down and...

29 March 2019

From: Breaking News

What do virtual tours look like for estate agents in 2019?

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

27 March 2019

From: Features

Can 3% stamp duty surcharge be challenged after tribunal ruling?

It’s being suggest that a recent tax tribunal verdict might just open the way to challenges to the three per cent...

26 March 2019

From: Breaking News

Purplebricks reviews are accurate insists Trustpilot

Controversial reviews service Trustpilot insists Purplebricks and Foxtons are not gaming its platform and accuses The Times of “misrepresenting” how it operates. Over...

25 March 2019

From: Breaking News

Agents offered free anti-money laundering compliance roundtable

One of the industry’s leading compliance experts is to lead a roundtable discussion in May on the anti-money laundering issue -...

25 March 2019

From: Breaking News

Love or loathe us - Britain’s best agents are the best in the world

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

23 March 2019

From: Features

Purplebricks and Foxtons reviews on Trustpilot come under scrutiny

Purplebricks’ and Foxtons’ apparent success on Trustpilot have come under scrutiny in a Times newspaper analysis of the review platform. The Times’...

22 March 2019

From: Breaking News

Ex-Emoov chief's new online business makes headlines before it launches

The founder and former chief executive of Emoov, Russell Quirk, is back in the headlines with a new but until now...

18 March 2019

From: Breaking News

Property Natter – is 9 till 6 still the way to make a living?

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

16 March 2019

From: Features

Implementing your risk assessment

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

11 March 2019

From: Sponsored Content

ESTAS Customer Service Awards: are YOU on the shortlist?

The ESTAS has released details of those agents and suppliers to the industry who have been shortlisted for the most prestigious...

08 March 2019

From: Breaking News

Agents Do Charity - your chance to give something back...

Hello and here we go with yet another Agents Do Charity, the weekly opportunity to herald the unsung efforts of our...

08 March 2019

From: Breaking News

Savills silent on Yopa after massive write-down by LSL

Savills has declined to comment on whether it will follow in the footsteps of LSL Property Services and write down its...

07 March 2019

From: Breaking News

How to keep landlords happy in 2019

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

06 March 2019

From: Features

Purplebricks Uncovered: What it's like to be a Local Property Expert

Here’s an unusual story, describing the work of one of Purplebricks’ Local Property Experts who was with the company for around...

04 March 2019

From: Breaking News

Property Jobs Today - many top industry names on the move this week ...

Hello and welcome to this week’s Property Jobs Today - the every-Monday round-up of key moves within the industry. Let us know...

04 March 2019

From: Breaking News

Agency defends Trustpilot online reviews as transparent and honest

Chancellors says it has over 10,000 reviews on Trustpilot, making it the most reviewed High Street agency on the platform.  In a statement...

28 February 2019

From: Breaking News

PropTech Today: Money for good behaviour? PropTech helping renters

Interesting news this week from South Africa where the PropTech startup, Flow, has raised R20m in the country’s 'biggest PropTech seed...

20 February 2019

From: Breaking News

Property Jobs Today - all the latest moves (and a cake)

Hello and welcome to this half-term week’s PJT, your regular Monday opportunity to catch up with the key personnel changes in...

18 February 2019

From: Breaking News

Lee Dahill, Director of Sales for the Today publications and The ValPal Network

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

12 February 2019

From: 60 Second Interview

Agent bruised by malicious and false reviews posted online

An estate agent says he’s “bruised” by recent mysterious negative online reviews he has received - shortly after he posted positive...

11 February 2019

From: Breaking News

Mystery surrounds broad daylight theft of cash from agency branch

Mystery surrounds the details of an apparent theft of thousands of pounds by three men who walked into an estate agency...

11 February 2019

From: Breaking News

This needs to be the start of redress reform, not the end

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

09 February 2019

From: Features

Agents Do Charity - and is there a Spring in our step?

The end of the snow has given way to warmer weather, and while it’s a little early to speak of spring...

08 February 2019

From: Breaking News

PropTech can help prevent fraud – here’s how

To a sales-focused agency, having a lettings department can sometimes feel like losing control of the business. Recent cases of property management...

07 February 2019

From: Sponsored Content

Trustpilot changing review system to disclose 'suppressed' complaints

The review website Trustpilot is to make it easier for the public to see whether companies have tried to stop complaints...

07 February 2019

From: Breaking News

Countrywide brand backs review website set up by former agent

A review website has launched that describes itself as “a new and powerful research and marketing tool in the residential property...

07 February 2019

From: Breaking News

Why agents need smart review platforms to improve customer experience

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

06 February 2019

From: Features

Online agency looks to private sales because of Purplebricks and others

The regional agency MoveSelf, which set up in 2017 as an online estate agent, is shifting emphasis towards For Sale By...

05 February 2019

From: Breaking News

Purplebricks' biggest critic ditches High Street and takes his estate agency online

Purplebricks might have the last laugh - its biggest critic is ditching his High Street office and making his own agency online. Controversial...

04 February 2019

From: Breaking News

A new approach to data can empower Generation Rent to buy

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

02 February 2019

From: Features

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

How can estate agents build their online reputation?

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

19 January 2019

From: Features

It’s time to upgrade your AML armoury

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...

16 January 2019

From: Features

The future's bright - here's how your agency can thrive in 2019

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

12 January 2019

From: Features

Does your tenant require an increased power supply?

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

12 January 2019

From: Features

Six quick fixes for speeding up the sales process

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...

09 January 2019

From: Features

PropTech Today: The under-appreciated 2019 property events near you

It’s time to think about planning the 2019 events calendar. This year, there are more PropTech conferences scheduled than ever before,...

09 January 2019

From: Breaking News

Agents Do Charity - here we go for 2019!

We’re back with the first edition of Agents Do Charity for 2019 - and despite the uncertainty everywhere else, one thing...

04 January 2019

From: Breaking News

Agents Do Charity - our last roll of honour of 2018…

Well here we are, at the last Agents Do Charity of the year. It’s been a record haul of good works, as...

21 December 2018

From: Breaking News

Is the deposit-free rental model a good idea?

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

15 December 2018

From: Features

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Property Jobs Today - the latest industry movers and shakers

Two weeks to Christmas but no sign of our industry slowing down with more job moves announced in recent days.  Please let...

10 December 2018

From: Breaking News

Emoov’s humiliation - the fallout for the industry

Whatever one thinks about online estate agencies, it’s a cause of genuine sadness when people lose their jobs - close proximity...

08 December 2018

From: Features

Agents Do Charity - with a festive focus on the homeless...

It’s that time of the week again when we focus on the great work done by the industry, usually without much...

07 December 2018

From: Breaking News

Emoov: Rival agents try to poach vendors as public complaints mount

At least some calls from potential customers to Emoov are being cut off and rival estate agents are now plundering the...

03 December 2018

From: Breaking News

Agents Do Charity - and  OMG it's December tomorrow...

With Christmas less than four weeks away (yes, really) the countdown to the festive season begins tomorrow when December begins. Charity...

30 November 2018

From: Breaking News

Diversify or die - now an agent is selling a box in the Royal Albert Hall

High-end agency Harrods Estates is not content with selling homes in London’s infamous challenging market - now it’s marketing a box...

28 November 2018

From: Breaking News

ZPG’s Charlie Bryant talks exclusively to Estate Agent Today

To say legendary ZPG founder and CEO Alex Chesterman left big boots to fill when he stepped back from day-to-day operations...

24 November 2018

From: Features

Property Natter: could these innovations change the market forever?

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

17 November 2018

From: Features

Are online agencies in trouble? Investors will decide

However mild the weather may have been for most of us, it’s a cold autumn for the online estate agency market...

10 November 2018

From: Features

Agents Do Charity - including one agency’s First World War fund-raising

Hello and welcome to another Agents Do Charity, our round-up of great work done by our industry to raise funds for...

09 November 2018

From: Breaking News

Interview About the Venture

1.             Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...

06 November 2018

From: 60 Second Interview

Reservation agreements back on the agenda thanks to former agent

A new company is claiming to reduce chain collapses during sales by creating a lockout agreement, also known as a reservation agreement. Property...

06 November 2018

From: Breaking News

Property Natter: how much is that home in the window?

It’s the most obvious visual medium high street agents have at their disposal, and for many decades has been absolutely pivotal...

03 November 2018

From: Features

Agents Do Charity - and there isn't a backstop in sight...

Bored with Brexit? Baffled by the backstop? Troubled by the transition period?  Well here’s a promise - there’s no mention of the...

19 October 2018

From: Breaking News

Ditching the High Street and launching 'The Hub' pays off for Humberts

The estate agency group Humberts, which narrowly avoided collapse early this year, now claims to have turned around its fortunes thanks...

18 October 2018

From: Breaking News

Can negative google and Facebook reviews damage brand reputation?

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...

13 October 2018

From: Features

Emoov chief calls for radical 'blend' of online and traditional agency models

The chief executive of Emoov, Russell Quirk, has suggested that the unexpectedly low take up of online agents may mean that...

11 October 2018

From: Breaking News

Agency sells home via first-ever Artificial Intelligence auctioneer

A platform which previously offered online private treaty exchanges says a sale of a home in the Republic of Ireland has...

11 October 2018

From: Breaking News

Why online reviews can build trust, drive traffic and improve service

More than half of home owners now use online reviews to choose their estate agent when putting their property on the...

10 October 2018

From: Features

Don’t be hasty in ditching your high street office

Several agents have asked me whether they should consider ditching their high street offices and move to an out of town...

06 October 2018

From: Features

Branches fight back: 'Six reasons why agents should stay on High Streets'

One of the industry’s best respected trainers and consultants has outlined six key reasons why agents should keep offices on the...

03 October 2018

From: Breaking News

Ex-Savills man launches For Sale By Owner service cutting out agents

A website has officially launched this morning, aiming to push the concept of US-style For Sale By Owner online property marketing...

02 October 2018

From: Breaking News

The link between Brexit and the online agent debate

From where I’m standing there’s a lot in common between the debate between online and traditional agents, and the argument over...

29 September 2018

From: Features

Agents Do Charity - £1m to £1...it's all hugely appreciated

Hello and welcome to this week’s Agents Do Charity - another chance to hear about the remarkable fund-raising done by our...

28 September 2018

From: Breaking News

Purplebricks claims 81% of listings sold within 12 months

The latest figures from Purplebricks, contained within the agency’s annual report released this week, claim that 81 per cent of its...

27 September 2018

From: Breaking News

Purplebricks to expand further overseas thanks to total cultural shift

Purplebricks has this morning announced that it’s to expand its US activities still further, breaking into Florida for the first time. It...

25 September 2018

From: Breaking News

PropTech Today: will Unmortgage change our industry forever?

Those of you who receive (and read) my Sunday PropTech Review will know that, by far and away, the most shared...

19 September 2018

From: Breaking News

Lies, Damned Lies and the house price index that's 'a national statistic'

The old cliche about statistics may be cruel but the government has perhaps left itself open to its use after announcing...

19 September 2018

From: Breaking News

3 steps to building a strong brand

What are the magic ingredients for building a strong brand, attracting new customers and building trust with your target market? Gareth Helm,...

13 September 2018

From: Sponsored Content

Estate agency banned from taking credit for historic testimonial

A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...

12 September 2018

From: Breaking News

EweMove claims it's UK's fifth largest online agency - and is in profit

EweMove is the country’s fifth largest online agency group based on transactions, and continues to make a profit according to its owner,...

12 September 2018

From: Breaking News

Online reviews: huge and growing distrust from the general public

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...

11 September 2018

From: Breaking News

US franchise network owned by Warren Buffett enters London market

A well-known London estate agency says it signing up to a US-based real estate franchise network run by billionaire Warren Buffett. From...

10 September 2018

From: Breaking News

Property Natter: setting the record straight on SEO and subdomains

Fake news has become the popular catchphrase of a certain orange-tinted president in recent years. And everyone, from tech giants like...

08 September 2018

From: Features

£20m cash boost for Yopa from big-name investors

Yopa, which says it is the second largest hybrid agency when measured by listings, has received a major new £20m investment. Savills -...

28 August 2018

From: Breaking News

How much is your EGO costing you?

Estate and lettings agency is arguably one of the most fierce, ruthless and relentless industries going. And, with fluctuating stock levels,...

15 August 2018

From: Sponsored Content

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Countrywide share price plummets after rescue plan announcement

Countrywide's share price has dropped sharply following the announcement of the company's rescue plan - but the firm itself says this...

02 August 2018

From: Breaking News

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

Home win for Purplebricks: Kenny Bruce buys football stadium

One of the brothers behind Purplebricks has bought a football stadium in his home town. Kenny Bruce last year put £500,000 into...

27 July 2018

From: Breaking News

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

 Property Natter: what has 2018 brought so far?

First things first, I have to mention the World Cup. The dream is over, football’s not quite coming home (not until...

14 July 2018

From: Features