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KEYWORD "Trust" - 579 RESULTS
Referral Fees - agents should disclose them up-front insists Ombudsman

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents.  The issue has become a hot topic in...

30 November 2020

From: Breaking News

What is blockchain and can it really help estate agents?

Property sales take a seriously long time to complete. There are a number of reasons for this, although often delays are...

28 November 2020

From: Features

Boomin wins backing of ‘anti-Purplebricks’ industry guru

One of the highest profile figures in the agency industry - and a past critic of Purplebricks - has come out as a vociferous...

27 November 2020

From: Breaking News

Money in the bank – how can agents insulate their pipelines?

You probably don’t have to listen closely to hear estate agents across the country starting to cheer. It’s been a big...

25 November 2020

From: Features

Property Natter - backbone of our industry: Golders Green to South Coast

As regular readers will know, the Natter kickstarted a series last time out zoning in on local independent agents – the...

21 November 2020

From: Features

Agents Do Charity - and an early mention of …. Christmas

Hello and welcome to the end of the week - Friday means charity day, with an update on our industry’s latest...

20 November 2020

From: Breaking News

How the shift to digital can improve your client experience

It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...

18 November 2020

From: Features

Top 10 things to consider before picking rental payment PropTech

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

14 November 2020

From: Features

Date revealed for largest-ever combined ESTAS 2021 Awards

The 2021 ESTAS Customer Service Awards are to be held on Friday June 11. For the first time the awards will host...

09 November 2020

From: Breaking News

Property Natter - spotlight on independents: the backbone of our industry

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...

07 November 2020

From: Features

Four revenue generation tips for letting agents

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...

07 November 2020

From: Features

Many firms sceptical of automated anti-money laundering systems

Over a fifth of key businesses say they do not trust any element at all of automated anti-money laundering checks and...

06 November 2020

From: Breaking News

Agents Do Charity - good works continue through the lockdown…

Hello and welcome to yet another Agents Do Charity, the weekly forum for the industry to share its good news on...

06 November 2020

From: Breaking News

Agents Do Charity - Fangs for all your good work…

It’s Halloween time, and while this year’s festivities may be muted there’s plenty to celebrate as far as agents’ good deeds...

30 October 2020

From: Breaking News

Getting PropTech for free? It's probably because you're the product

The proliferation of free and accessible digital services has - at face value - brought us many great things: same-day deliveries,...

28 October 2020

From: Features

Agents – here are five simple tips for job searching

There’s no denying it, job hunting can be hard work – even more so at the moment, with all that’s going...

27 October 2020

From: Recruitment & Business Matters

How to sell your agency business in 11 key steps

Agents spend their whole careers telling vendors and landlords why they will be able to achieve a better sale price or...

27 October 2020

From: Recruitment & Business Matters

Quick Read Top Tips  - 5 best practices for all businesses

Here is a quick read focusing on 5 things you can check your business is doing while on your tea break....

27 October 2020

From: Marketing & Social Media

Top tips for creating engaging blog content

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...

27 October 2020

From: Marketing & Social Media

Property Jobs Today - the inside track on who’s going where

Hello and welcome to a new week - and evenings that get darker earlier.  As winter approaches we’re continuing to bring you...

26 October 2020

From: Breaking News

It's a cover up! Free face masks from Propertymark's charity

They’ve got it covered - the charitable arm of Propertymark is offering free face coverings to member agents. The Arbon Trust is...

26 October 2020

From: Breaking News

No more Mr Bad Guy: the image of agents is getting a makeover

Lawyers, politicians, bankers, insurance sellers – no matter where you go, there are some professions that are just always going to...

17 October 2020

From: Features

Electronic signatures are helping agents to weather the 2020 storm

2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...

17 October 2020

From: Features

Are you steering clear of new Boomin portal? agents asked

A PropTech platform wants to find out agents’ views on a range of industry issues - and that includes whether they...

12 October 2020

From: Breaking News

Single view of the chain - what does it mean for agents?

In early September, mio achieved an industry first with the release of the mio chain view API. Now, all the parties...

10 October 2020

From: Features

Could employee ownership be a good option for estate agencies?

In July, here at Environet UK, we transferred 100% ownership of the company to our employees, in the form of an...

07 October 2020

From: Features

Here's how mio can help agents comply with RoPA framework

As the review of the recommendations of the Regulation of Property Agents Working Group continues, Emily Hawthorne, mio Account Manager and...

01 October 2020

From: Sponsored Content

Online agency easyProperty expands and seeks new licensees

Online agency easyProperty has announced four new areas to its portfolio to build on its existing 41 locations - and it’s seeking...

29 September 2020

From: Breaking News

Agents Do Charity - a reminder we’re here to help through the virus

Hello and welcome to the latest ADC, your regular Friday round-up of great work being done by agents, suppliers and others...

25 September 2020

From: Breaking News

Tips for growing your management portfolio in uncertain times

Despite the recent effects of the Covid-19 pandemic, there is still much opportunity in the market for letting agents to grow...

19 September 2020

From: Features

Son of ex-Savills boss slams traditional buying agents as “outdated”

A buying agency targeting what it calls the “prime and super-prime” London market is offering clients not only a sourcing service, but also...

11 September 2020

From: Breaking News

Stamp duty surcharge - details emerge for non-resident purchases

The government has published draft legislation giving further details on the two per cent stamp duty surcharge on non-residents purchasing residential...

10 September 2020

From: Breaking News

How will new mandatory survey standards improve the moving process?

From December, the new RICS Home Survey Standard will become mandatory for all RICS professionals undertaking home surveys. The below article explains...

02 September 2020

From: Features

OnTheMarket’s financial advisers talk up company and new CEO

Two City consultancies instructed by OnTheMarket have talked up the company’s fortunes after the appointment of its new chief executive.  Shore Capital, which in...

02 September 2020

From: Breaking News

Property Natter - perception vs reality - why do agents have a bad rep?

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

29 August 2020

From: Features

New PropTech reviews site aims to be agents’ go-to service

A new website aims to be the go-to service for agents who want reviews to help them assess the usefulness of...

25 August 2020

From: Breaking News

Letting agents still struggling to open bank accounts

Letting agents are struggling to open new bank accounts and even large established letting agents with a long history of trading...

22 August 2020

From: Features

PropTech platform claiming to halve transaction time wins cash boost

A PropTech platform that claims to halve the time a transaction takes has received a huge cash injection from investors for...

20 August 2020

From: Breaking News

AML checks for estate agents who don’t have time for compliance

The last few months have been tough for the property sector, and the pressure will continue as estate agents across the...

19 August 2020

From: Features

Major Countrywide shareholder demands “bold action to save company

One of Countrywide’s biggest shareholders has written a second letter to the company to demand bold action to save the agency...

19 August 2020

From: Breaking News

Revealed: What today's renters want, need and expect

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

15 August 2020

From: Features

ESTAS strengthens reviews link with Guild of Property Professionals

Reviews and awards platform ESTAS has announced that it’s now the preferred partner of the Guild of Property Professionals.  “Over the past...

11 August 2020

From: Breaking News

Just the ticket? House raffles creating legal minefield says lawyer

Property raffles are a legal minefield and many are too good to be true, according to a leading lawyer. There has been...

10 August 2020

From: Breaking News

Sales progression – who should be doing it?

“Many hands make light work” – Does John Heywood’s old English proverb from the 1300s apply to modern approaches on how...

01 August 2020

From: Features

Agents Do Charity - and a special message from Agents Giving…

Hello: if it’s Friday it’s charity day and this week we have a special announcement from the industry’s own charity, Agents...

31 July 2020

From: Breaking News

Pre-qualify tenants before a viewing and reference them with one shareable viewing link from your CRM

Can technology bring about the lasting change needed to the property industry? The industry has felt the effect of lockdown and...

28 July 2020

From: Sponsored Content

Code of Practice marks welcome progress for RoPA recommendations

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

25 July 2020

From: Features

Agents Do Charity - as the summer heat is on…

Agents Do Charity - as the summer heat is on… It’s hotting up outside and while this is set to be a...

24 July 2020

From: Breaking News

Agents must show “greater diligence” dealing with Russian buyers

NAEA Propertymark is calling on agents to show “greater diligence” when dealing with Russian buyers, in the light of the report...

23 July 2020

From: Breaking News

Regulation of Agents: consultation opens on new Code of Conduct

Agents now have a chance to say what they think should be in a new Code of Conduct being discussed following...

20 July 2020

From: Breaking News

Heard the one about the agent, the conveyancer and the surveyor?

Emma Vigus, managing director of sales progression platform mio, in discussion with key suppliers in the residential property industry on operating...

18 July 2020

From: Features

Property scam firms selling 'parking spaces' are shut down

Two companies that persuaded property investors to pay as much as £25,000 for a parking space have been wound up in...

14 July 2020

From: Breaking News

Agents Do Charity - no holiday for industry fund-raisers…

There are high hopes that the new stamp duty holiday will make an already busy market even busier - but not...

10 July 2020

From: Breaking News

Almost 90% of sales could have zero stamp duty says Zoopla

One of the possible stamp duty options floated by Chancellor Rishi Sunak could mean 89 per cent of sales would be...

07 July 2020

From: Breaking News

Property Natter – who are the industry’s major trade bodies?

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

04 July 2020

From: Features

The fraud risks facing the property sector as a result of Covid-19

Businesses across all sectors have struggled to adapt to the changes brought about by the Covid-19 pandemic. One group that have bucked...

01 July 2020

From: Features

Industry guru reveals Britain's only truly 'different' agency brand

A brand and marketing strategic who also ran one of the country’s most successful lettings agencies for a decade has said...

29 June 2020

From: Breaking News

Sales progression – Why? How? Let’s get better

With three months of lockdown behind us, commission income is vital, and sales progression is more important than ever. Emma Vigus, Managing...

27 June 2020

From: Features

Emma Vigus, What twenty years in sales has taught me

Who are you and what does it say on your business card? Emma Vigus, Managing Director of sales progression platform mio You’ve never...

25 June 2020

From: 60 Second Interview

Start-ups saving letting agents time and money will thrive

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...

24 June 2020

From: Features

New owners for agency that shut branches and created ‘hub’ structure

Midlands regional chain Andrew Grant, which last year closed some branches as it moved to a ‘hub’ structure, appears to have...

22 June 2020

From: Breaking News

Horses for courses - the rise of the personal agent

The phrase ‘game-changer’ has been hugely overused. But when applied to how Covid-19 is changing the way estate agents will work...

20 June 2020

From: Features

Losing control of client money poses serious risks for letting agents

Most letting agents don’t set up a business to become accountants but losing control of client money poses serious risks for...

20 June 2020

From: Features

The single version of the truth - myth or reality?

Imagine a Zoom call where ten people are discussing the same topic, but everyone speaks a different language and has a...

17 June 2020

From: Features

Ex-Countrywide CEO’s high praise for online agency’s success

A former chief executive of Countrywide has issued a string of extravagant claims about the lockdown success of the online agency...

17 June 2020

From: Breaking News

Technology is central to solving property’s mismeasurement issue

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

13 June 2020

From: Features

New estate agency markets only refurbished homes, with warranty

A start-up estate agency in London says it’s going to market only refurbished homes that will then be given a warranty...

12 June 2020

From: Breaking News

Agents Do Charity - with two VERY big donations…

Hello and welcome to Agents Do Charity, our weekly opportunity to salute suppliers and agents fund-raising for good causes. We appreciate how...

12 June 2020

From: Breaking News

Video – Phil Spencer: What makes a good estate agent?

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...

10 June 2020

From: Sponsored Content

Purplebricks' founders reveal new project to re-enter the agency industry

The brothers who founded Purplebricks - Michael and Kenny Bruce - have returned to the agency industry for the first time...

09 June 2020

From: Breaking News

Video – Phil Spencer chats to Ed Mead on PropTech, London and estate agency

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

06 June 2020

From: Features

PropTech is the key to dealing with post-lockdown surge

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

03 June 2020

From: Features

Still trusting Trustpilot? Joe Lycett shows how reviews can be gamed

Arguments over the alleged gaming of reviews by and for some estate agencies have waged ferociously in recent years, and now...

02 June 2020

From: Breaking News

Phil Spencer: first-time buyers - how can agents ease the pain?

A well-known saying in estate agency is that first-time buyers are the sellers of the future. If we believe this to...

01 June 2020

From: Breaking News

Estate agency post-Covid-19: more evolution than revolution

The Covid-19 crisis hasn’t caused the revolution it has been reported to have. Despite the challenges it has brought, fundamentally, the...

27 May 2020

From: Features

Watchdog launches probe into fake and misleading online reviews

The Competition and Markets Authority has launched an investigation into fake and misleading online reviews. The announcement from the watchdog does not...

22 May 2020

From: Breaking News

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

Phil Spencer’s Move iQ in new collaboration with the ESTAS

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...

19 May 2020

From: Breaking News

Craig Fenner, a Customer Success Director at Feefo

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

14 May 2020

From: 60 Second Interview

5 ways agents can manage expectation when times get tough

Over the past few weeks, estate agents have been forced to close high street branches and adapt to working from home,...

14 May 2020

From: Sponsored Content

The two most expensive mistakes the property sector is making right now

The fallout from Covid-19 has hit everyone hard. With breaking news today that agents are able to look at how to...

13 May 2020

From: Features

Phil Spencer: How to become the go-to local agent as a new era begins

Since my last column in April, one could argue that very little has changed for agents in terms of the market...

04 May 2020

From: Breaking News

Independent agents’ group and awards platform reveal new partnership

The Federation of Independent Agents and the ESTAS review and awards platform have formed what they call “a key partnership.” The FIA...

01 May 2020

From: Breaking News

Agents Do Charity - fantastic help for communities during lockdown

If anyone told us six weeks ago that agents would still be doing such amazing work for their communities during lockdown...

01 May 2020

From: Breaking News

Agents Do Charity - lockdown love for fund-raising knows no bounds…

Hello - yes it’s Friday in case you lost track, and that means it’s Agents Do Charity day: and once again...

24 April 2020

From: Breaking News

Agents Do Charity: lockdown fund-raising continues apace…

With a lengthy lockdown already behind us one might think that fund-raising was a step too far - but not for...

17 April 2020

From: Breaking News

Almost 60 new branches sign up to ESTAS customer review platform

Three more agencies have signed up to the ESTAS customer review platform. The arrival of Newton Fallowell, Lovelle and Goodchilds - all...

16 April 2020

From: Breaking News

Independent agency giving the NHS £100 for each instruction

Independent agency Nicol & Co is donating £100 to the NHS for every new instruction signed up by April 21. The agency...

13 April 2020

From: Breaking News

Dog tired of working from home say Winkworth, Stacks and CJ Hole

You know the old saying - a dog is an agent’s best friend?  Well that’s clearly true for this trio of agencies...

10 April 2020

From: Breaking News

Phil Spencer: How to stay in touch with consumers during the market hiatus

I won't be the first or last person to say that society and the property industry in which we operate is...

06 April 2020

From: Breaking News

It’s 2024: what will the industry look like, post-Coronavirus?

There’s a sense that we really are on the verge of a huge change in the industry. It’s too early to be...

04 April 2020

From: Features

Planning for post-lockdown - how to hit the ground running

Over the last two weeks we’ve seen the country come to a standstill and the property market effectively put on ice...

01 April 2020

From: Features

Conquering Corona - more guidance and special deals for agents

Hello, and we trust you had as good a weekend as possible in these difficult circumstances.  As we start a new week...

30 March 2020

From: Breaking News

Property Natter – how is the industry coming together during self-isolation?

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

28 March 2020

From: Features

Portals slammed by PropTech start up promising to help agents

A PropTech start-up led by a prominent commentator has become the latest part of the industry to take a pop at...

24 March 2020

From: Breaking News

It doesn’t have to be like Spicerhaart - another agent’s approach…

While controversy swirls around the approach and motives of the sackings and branch closures at Spicerhaart, other agents are showing how...

23 March 2020

From: Breaking News

Amazing Agents Do Charity - even at this most difficult of times…

Industry…we salute you. We thought we may have no good deeds to pass on to readers this week because of the...

20 March 2020

From: Breaking News

Why negative reviews are the secret to success for agents

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...

18 March 2020

From: Features

LonRes at 20: the lightbulb moment behind one of the first PropTech firms

The lightbulb moment for LonRes was born out of sheer frustration. I’d just missed out on a deal and the postman...

14 March 2020

From: Features

Agents Do Charity - wonderful sentiments in challenging times

Hello and because it’s Friday there are two pieces of good news: it’s nearly the weekend and it’s the day for...

06 March 2020

From: Breaking News

Phil Spencer: Communication is king – how can agents wear the crown?

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

02 March 2020

From: Breaking News

SUCCESS STORY: How to win at Financial Services

When Wolverhampton estate agency Thomas Harvey opened its doors more than 50 years ago, mortgages weren’t really part of the equation...

28 February 2020

From: Sponsored Content

Agents Do Charity - running hard to fund-raise more…

Hello and welcome to this week’s ADC - a sure sign that it’s the end of the week and time to...

28 February 2020

From: Breaking News

PropTech Today: Agency mergers and new business models

What an interesting few days it’s been. I don’t think the topic of this week’s column is doing anything good for our...

26 February 2020

From: Breaking News

A new Housing Minister - what does it mean for the PRS?

Earlier this month, Boris Johnson carried out a reshuffle of his cabinet, telling ministers they must 'repay the trust of those...

22 February 2020

From: Features

Trustpilot hits back at allAgents over accuracy of reviews

The war of words between estate agency review website allAgents and consumer review service Trustpilot continues apace. Trustpilot has hit back, describing allAgents’...

06 February 2020

From: Breaking News

Review site in Purplebricks row now at war with Trustpilot

The estate agency review site allAgents claims some of Trustpilot’s reviews “could be dubious.”  A statement from allAgents repeats an allegation made last...

05 February 2020

From: Breaking News

Agents Do Charity - and what’s that rumble I hear?

Hello and welcome to the last day of January, Brexit Day and - perhaps most importantly - the latest edition of...

31 January 2020

From: Breaking News

Agency denies any responsibility for cyber security breach

Estate agents concerned over security breaches will be closely analysing what happens with a case concerning a London firm’s compromised email...

30 January 2020

From: Breaking News

Owners’ Logbooks essential for easier house-buying, say conveyancers

Logbooks about properties must be made available up-front at the point of marketing and not later in the buying process if...

28 January 2020

From: Breaking News

Purplebricks is controversial winner of ‘trusted service’ award

Purplebricks has won a ‘trusted service’ award - described as “an independent seal of excellence that recognises businesses for delivering exceptional experiences,...

27 January 2020

From: Breaking News

Humberts bought by consortium of franchise owners

It's been confirmed that Humberts has been sold for an undisclosed amount to a consortium of franchisees - and that the...

24 January 2020

From: Breaking News

Property Natter - meet the teenager who is shaking up agency marketing

Following on from the second half of the last decade, the first few weeks of 2020 have been a bit mad...

18 January 2020

From: Features

2020 - the year of Airbnb, and the opportunity for agents

Over the past decade, the short-term rental industry, now eponymised by Airbnb, has experienced meteoric growth. This has been driven by the...

15 January 2020

From: Features

Emoov online review row deepens as CMA probes wider problem

There have been two developments on the controversial subject of online reviews. One concerns the online agency Emoov, which three months ago...

09 January 2020

From: Breaking News

How can agents build an inclusive rental society and trust with tenants?

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

08 January 2020

From: Features

Domestic abuse: estate agents advised on how to spot the signs

Police are advising estate agents on how to spot the signs of domestic abuse. The Safer Lincolnshire Partnership’s #cutitout campaign will include an...

20 December 2019

From: Breaking News

What does the new RICS Home Survey Standard mean for agents?

As part of its commitment to promoting and enforcing high standards, RICS has launched its Home Survey Standard, which will become...

14 December 2019

From: Features

Portals say future changes will be for agents - not to be simply 'disruptive'

Here’s the final part of our questioning of the three portals based on comments and queries from our readers - thanks...

12 December 2019

From: Breaking News

General election 2019: The housing crisis remains a top issue

With Brexit still unresolved, the domestic agenda has been pushed from the headlines by the seemingly overwhelming public and political discord...

07 December 2019

From: Features

Anti-money laundering – acting on your suspicions

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...

07 December 2019

From: Features

New portal led by agents will do what OnTheMarket failed to do

A new portal claims it will do what OnTheMarket failed to do, and offer an agent-led operation charging every agency branch...

04 December 2019

From: Breaking News

Emoov unmoved: row with Advertising Standards Authority rumbles on

The dispute between controversial online estate agency Emoov and the Advertising Standards Authority is rumbling on.  In the first half of November...

03 December 2019

From: Breaking News

PropTech Today: Smart contracts and their impact on trust

I got an overnight flight to Nigeria yesterday. I landed at 5am local time and am only just now getting sensation...

27 November 2019

From: Breaking News

Agents Do Charity - a great manifesto for good causes…

Election time means setting out your stall and getting support - so how about a vote of confidence for those agents,...

22 November 2019

From: Breaking News

Why agents need to embrace the incremental revenue

It’s easier than you might think. For any agent the challenge of making a business successful is hard work with the focus...

20 November 2019

From: Features

Exclusive: online agency at centre of new complaints over reviews

An online estate agency which last week claimed it had resolved a dispute over reviews it showed on its website is...

20 November 2019

From: Breaking News

New surveys from 2020 in bid to speed house moving process

A new Home Survey Standard is being launched today in a bid to improve and speed up the house moving process. The...

18 November 2019

From: Breaking News

Property Natter: do agents need to adapt to modern communication methods?

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

16 November 2019

From: Features

Why you should donate your unwanted coats to charity this winter

Last winter, Agents Giving had a fantastic response to our Winter Coat Drive, which saw the collection of more than 1,500...

16 November 2019

From: Features

Agents Do Charity - the wet-and-cold start-of-winter edition...

Well there’s little doubt that after this week’s weather winter is well on the way - the perfect time for fund-raising...

15 November 2019

From: Breaking News

The next generation of renters - are you ready to find them a home?

You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...

13 November 2019

From: Features

Online agency removes Trustpilot and Google reviews after complaint

Fledgling online estate agency Emoov - now owned by PropTech firm Mashroom - has removed reviews and endorsements from its website...

13 November 2019

From: Breaking News

PropTech Today: increased tech awareness - data remains a weak link

KPMG published its Global PropTech Survey 2019 last week with the title: Is your digital future in the right hands? Interesting question:...

13 November 2019

From: Breaking News

Is this how Reservation Agreements will work?

Reservation Agreements are the subject of the moment in the agency industry. The Ministry of Housing, Communities and Local Government is to...

09 November 2019

From: Features

Why it’s time to unify your communications

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

06 November 2019

From: Features

Property Natter - shining a light on agents doing things differently

This week’s Natter is dedicated to three contrasting agencies doing things differently, from a recently established hybrid to a design-led, Insta-friendly...

02 November 2019

From: Features

Community-based letting agencies have a future in physical form

The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...

02 November 2019

From: Features

£100,000 fine for Countrywide over funds controversy

It’s now emerged that Countrywide has to pay a £100,000 fine to the Royal Institution of Chartered Surveyors after breaching guidelines...

30 October 2019

From: Breaking News

Property Jobs Today - your Monday fix of who’s moving where

Hello and welcome to a new week - one with darker evenings and colder days. But there is still plenty of activity...

28 October 2019

From: Breaking News

Agents Do Charity - especially with an hour’s extra sleep…

It’s that time again, with the clocks going back an hour to mark the start of slightly brighter mornings and significantly...

25 October 2019

From: Breaking News

Be tech-savvy and attentive to woo young buyers, agents advised

Young homebuyers want tech-savvy, astute and attentive estate agents who are able to handle their complex requirements via a range of...

23 October 2019

From: Breaking News

Property Natter - Day in the life of a Yopa Territory Owner

Yopa – launched in 2015 as part of the new breed of hybrid operators seeking to shake up the industry –...

19 October 2019

From: Features

Why regulation is good for the deposit replacement sector

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...

19 October 2019

From: Features

The wind of change in the estate agency industry

There has been a real wind of change in estate agency and over the last 18 months we have seen the...

16 October 2019

From: Features

Reservation Agreements to be trialled in the New Year

Reservation agreements locking in buyers and sellers could be trailed with some agencies and conveyancers early in 2020, a government official...

15 October 2019

From: Breaking News

Zero Deposit’s Jon Notley talks exclusively to Estate Agent Today

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

12 October 2019

From: Features

First-time buyers: 60% of all UK property is exempt from stamp duty

Of all the UK properties for sale over the last year, 59% would have been exempt from any type of transaction...

10 October 2019

From: Breaking News

PropTech Today: What is the point of industry collaboration? It’s a risk, surely?

I have been banging on about partnerships and collaborations for years now. Whether it’s between two real estate firms, two PropTech firms,...

09 October 2019

From: Breaking News

Industry bodies back Modern Method of Auction best practice guide

Three key industry organisations have endorsed a best practice guide for the controversial Modern Method of Auction. The iamsold guide is aimed at...

03 October 2019

From: Breaking News

Agent with historic property name launches buying agency

A former sales agent with a historic property name and heritage has launched his own buying agency after becoming 'frustrated' with...

03 October 2019

From: Breaking News

Online estate agents and digital malfunction

It never rains but it pours. And that’s certainly been the case for the online estate agency sector in the last...

03 October 2019

From: Features

LonRes snaps up anti-money laundering training and compliance service

London-focussed business-to-business deal data service LonRes has acquired an anti-money laundering compliance consultancy specialising in residential and commercial property. Financial Crime Services,...

01 October 2019

From: Breaking News

Agents hate Stamp Duty - but what happens in other countries?

Stamp duty won’t take centre stage at the Conservative Party conference - that’ll be Brexit, quelle surprise. But if the government...

27 September 2019

From: Breaking News

Purplebricks review methods to be investigated by Trustpilot - report

The tech publication WIRED has conducted an in-depth analysis of Purplebricks’ reviews on the Trustpilot site and suggests the agency may...

26 September 2019

From: Breaking News

Agents Do Charity - and it’s a big kick-off this weekend…

All eyes are on Japan for the Rugby World Cup beginning this weekend…but there’s still time for our industry to raise...

20 September 2019

From: Breaking News

Mandatory qualifications for agents - will they help the industry?

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

18 September 2019

From: Features

Sales progression even more vital with Brexit and election imminent

Continuing political uncertainty over Brexit and now a significant chance of an autumn or winter General Election makes the case for...

17 September 2019

From: Breaking News

Agents Do Charity - and it’s very hot stuff this week

Our first wonderful fund-raising agents this week are walking over hot coals - now that’s a dare for you. But you don’t...

13 September 2019

From: Breaking News

Tragedy as Suzy Lamplugh Trust chief executive dies aged 42

The chief executive of the Suzy Lamplugh Trust, set up to commemorate the murdered estate agency, has died at the age...

03 September 2019

From: Breaking News

Property Natter - how to prepare for Generation Z and Alpha

They will be the doctors, lawyers, teachers, thinkers, leaders and captains of industry of the not too distant future, but is...

24 August 2019

From: Features

Free-to-list portal targets agents with plots for sale

A new digital platform has been set up in a bid to provide a one-stop-shop for self-build enthusiasts - and it...

23 August 2019

From: Breaking News

Knotty problem for agent as he cuts the ties that bind his staff

Some agents have probably already done this, but ties are a thing of the past at London estate agency James Pendleton. Founder...

20 August 2019

From: Breaking News

Don’t read all about it - are local property ads dying?

It’s that time again. Each year I take a look at newspaper readership - not from the angle of journalists, but...

17 August 2019

From: Features

Next generation CRM – what do agents need to know?

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

14 August 2019

From: Features

10 Reasons For Residential Agents To Do Virtual Tours

1. Win More Listings For estate agency in the UK, the number one task is to get new properties to market. However,...

29 July 2019

From: Sponsored Content

Foxtons sales slump another 10% as agency says ‘lettings are our priority’

Foxtons’ sales slumped another 10 per cent and its total revenue dropped another 3.5 per cent according to figures released this...

26 July 2019

From: Breaking News

Agents Do Charity - the Phew What A Scorcher edition...

Welcome to this week’s ADC…and what a week it’s been. Politics? No, hot air of a different kind - the weather.  Yet...

26 July 2019

From: Breaking News

It Might Not Be A Popular Opinion But…Licensing – Just For Dogs And Pigs?

How many of you are in favour of estate agents being licenced? Would most agents rather not be overseen by a regulator...

25 July 2019

From: Features

Over 12 agencies named as latest members of independents’ group

The fledgling Federation of Independent Agents has revealed a list of agents which have joined the scheme.  The very latest is Oakwood...

23 July 2019

From: Breaking News

Crooked swindler estate agent jailed - and the police are delighted

An estate agent who ruthlessly used his position as a prominent figure in the community to win the trust of vulnerable...

22 July 2019

From: Breaking News

Property Jobs Today: your Monday round up of industry moves...

Hello and welcome to this latest edition of PJT, your regular weekly column giving all the key appointments news in the...

22 July 2019

From: Breaking News

Huge fine for estate agency after data breach

The Information Commissioner’s Office has fined a London estate agency £80,000 for leaving 18,610 customers' personal data exposed for almost two years. The security...

19 July 2019

From: Breaking News

Agents Do Charity - a constant source of pride in the industry…

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

19 July 2019

From: Breaking News

Agents urged to ‘get ahead of the game’ on mandatory qualifications

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

18 July 2019

From: Breaking News

Radical reform for agency industry to be signed off by minister today

Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...

15 July 2019

From: Breaking News

Agents Do Charity - on our greatest summer weekend of sport…

Once a year you might be perfectly justified in putting your feet up for a weekend and enjoying some great sport...

12 July 2019

From: Breaking News

How can estate agents sell 20% of stock before it hits the market?

If agents ran their databases more efficiently, the property portals might find themselves redundant. Controversial opening statement aside, the reality is that...

10 July 2019

From: Features

Police confirm new excavation is part of Suzy Lamplugh investigation

The Metropolitan Police have confirmed that an excavation that took place yesterday was part of its ongoing investigation into the disappearance...

04 July 2019

From: Breaking News

Government blasted over ‘scandalous’ leasehold reform proposals

A leasehold reform campaigner says government proposals risk creating a two-tier market and do nothing to assist leaseholders already hit by...

02 July 2019

From: Breaking News

ONE WAY TO BEAT THE INDUSTRY BLUES

 – use technology to build a trusted brand as a people-focused custodian of client money Non-stop regulatory changes in the industry are...

01 July 2019

From: Sponsored Content

Russell Quirk,Co-Founder and Advisor/Non-Exec Director of Properganda

Who are you and what does it say on your business card? That depends on which business card. One says ‘Properganda PR,...

01 July 2019

From: 60 Second Interview

Property Jobs Today - all the industry movers and shakers…

The weekend is over all-too-quickly but at least if it’s Monday, it’s Property Jobs Today - your weekly catch up with...

24 June 2019

From: Breaking News

£23m Prime Central London property to be sold via Blockchain

A property in London’s Mayfair has a price tag of £23m and is being sold via a system allowing interested parties...

21 June 2019

From: Breaking News

Agents Do Charity - more wonderful work by our industry

If it’s Friday it’s Agents Do Charity day - and we’ve got another bundle of good work for you this week,...

21 June 2019

From: Breaking News

Purplebricks for the high jump as it sponsors Olympics Team GB

Purplebricks is the “Official Estate Agent Of Team GB” for the build-up to and completion of next summer’s Olympics in Tokyo. It is going...

20 June 2019

From: Breaking News

Why trusted partnerships are key for agents

When employing a new member of staff there are a lot of checks and balances put in place by any business...

19 June 2019

From: Features

Property Natter: a guide to property startups - Part 1

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

15 June 2019

From: Features

Agents shouldn’t just sell - they must be Residential Property Experts

High Street estate agents should re-define themselves in today’s competitive market by becoming Residential Property Experts offering a wide range of...

14 June 2019

From: Breaking News

Agents Do Charity - and ignore the wet weekend...

Sorry about the weather everyone…miserable isn’t it, and the summer is supposed to be well underway? But we’re not allowing our fund-raising...

14 June 2019

From: Breaking News

PropTech Today: now is the time to understand blockchain

It’s London Tech Week, everybody! The sprawling city-wide event taking in dozens of conferences, events, workshops, panel debates and so on,...

12 June 2019

From: Breaking News

ValPal Network’s new conveyancing deal ‘can help offset fees ban impact’

Instant online valuation service The ValPal Network has revealed a conveyancing partner which it says will help agents boost referral fees.  The...

12 June 2019

From: Breaking News

Independent agency joins high-end network for ‘tailored marketing’

Fine & Country has a new office in Hampshire as a result of an independent which has joined its network. Hampshirewide is...

11 June 2019

From: Breaking News

Property review website wins £1m funding to roll out nationwide

A review website set up by a former estate agent says £1m of new funding will allow it to roll out...

07 June 2019

From: Breaking News

Agents Do Charity - another weekend of wonderful fund-raising…

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

07 June 2019

From: Breaking News

The evolution of conveyancing referrals – how can agents replace lost revenue?

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

01 June 2019

From: Features

The evolution of tenant demands explored

In today’s crowded property marketplace, the needs of tenants have changed. With a greater emphasis on quality of living, tenants are increasingly...

29 May 2019

From: Features

Flurry of new laws and regulations to come, whoever is Prime Minister

The head of the Property Redress Scheme is urging agents to prepare for yet more regulation and legislation changes likely to...

28 May 2019

From: Breaking News

Agents Do Charity - and there's mud flying everywhere…

Hello and welcome to this week’s ADC - yet more examples of stupendous fund-raising by our industry (and a lot of...

17 May 2019

From: Breaking News

PropTech Today: Do’s & don’ts of market transformation - CBRE, Avison Young

My article last week has sparked some really great engagement, which I’m delighted about!  Thank you to everyone who commented or dropped...

01 May 2019

From: Breaking News

Property Jobs Today - all the key moves in the industry…

Hello and welcome to Property Jobs Today - because of the flurry of Bank Holidays at this time of year, it’s...

29 April 2019

From: Breaking News

Agents Do Charity - and good luck to Marathon runners this weekend…

The London Marathon may be just one of literally thousands of fund-raising events but we know it’s a favourite with many...

26 April 2019

From: Breaking News

Major agency launches lifestyle service to bolster sales and lettings income

Humberts, the agency which was one of the first to ditch High Street offices in favour of fewer larger hubs, has...

25 April 2019

From: Breaking News

Expert view on the leasehold scandal - is Commonhold the answer?

The leasehold scandal continues to generate plenty of column inches, with fresh stories emerging almost daily of people living in unsellable...

18 April 2019

From: Breaking News

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

Millionaire with no property experience puts cash into online agency service

A millionaire who has not previously invested in the property industry has taken the plunge by funding an online agency network. The...

15 April 2019

From: Breaking News

Should the estate agency industry stop resisting regulation?

There was a time when the mere mention of the financial services industry brought with it scorn and mistrust. The issues arising...

13 April 2019

From: Features

5 reasons estate agents need a telephone answering service

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

08 April 2019

From: Sponsored Content

Purplebricks stock downgraded 80% by investment bank

Analysts at Berenberg Bank have sharply reduced their price target for Purplebricks by over 80 per cent from 470p to 80p, accusing...

05 April 2019

From: Breaking News

PropTech Today: Should agents build, buy, or partner? That is the question

Foxtons and Quintain have both recently made an important decision about their technological innovation, the same decision must also be made...

04 April 2019

From: Breaking News

Controversial ‘Slime Balls’ online agency calls in liquidators

A controversial online estate agency has gone into liquidation two years after describing High Street agents as “smug, suited slime-balls.” BetterMove, registered...

03 April 2019

From: Breaking News

Agents Do Charity - and no indicative votes required...

One thing’s clear in the ongoing mess surrounding Brexit - a lot of people are simply putting their head down and...

29 March 2019

From: Breaking News

What do virtual tours look like for estate agents in 2019?

Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...

27 March 2019

From: Features

Can 3% stamp duty surcharge be challenged after tribunal ruling?

It’s being suggest that a recent tax tribunal verdict might just open the way to challenges to the three per cent...

26 March 2019

From: Breaking News

Purplebricks reviews are accurate insists Trustpilot

Controversial reviews service Trustpilot insists Purplebricks and Foxtons are not gaming its platform and accuses The Times of “misrepresenting” how it operates. Over...

25 March 2019

From: Breaking News

Agents offered free anti-money laundering compliance roundtable

One of the industry’s leading compliance experts is to lead a roundtable discussion in May on the anti-money laundering issue -...

25 March 2019

From: Breaking News

Love or loathe us - Britain’s best agents are the best in the world

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

23 March 2019

From: Features

Purplebricks and Foxtons reviews on Trustpilot come under scrutiny

Purplebricks’ and Foxtons’ apparent success on Trustpilot have come under scrutiny in a Times newspaper analysis of the review platform. The Times’...

22 March 2019

From: Breaking News

Ex-Emoov chief's new online business makes headlines before it launches

The founder and former chief executive of Emoov, Russell Quirk, is back in the headlines with a new but until now...

18 March 2019

From: Breaking News

Property Natter – is 9 till 6 still the way to make a living?

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

16 March 2019

From: Features

Implementing your risk assessment

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

11 March 2019

From: Sponsored Content

ESTAS Customer Service Awards: are YOU on the shortlist?

The ESTAS has released details of those agents and suppliers to the industry who have been shortlisted for the most prestigious...

08 March 2019

From: Breaking News

Agents Do Charity - your chance to give something back...

Hello and here we go with yet another Agents Do Charity, the weekly opportunity to herald the unsung efforts of our...

08 March 2019

From: Breaking News

Savills silent on Yopa after massive write-down by LSL

Savills has declined to comment on whether it will follow in the footsteps of LSL Property Services and write down its...

07 March 2019

From: Breaking News

How to keep landlords happy in 2019

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

06 March 2019

From: Features

Purplebricks Uncovered: What it's like to be a Local Property Expert

Here’s an unusual story, describing the work of one of Purplebricks’ Local Property Experts who was with the company for around...

04 March 2019

From: Breaking News

Property Jobs Today - many top industry names on the move this week ...

Hello and welcome to this week’s Property Jobs Today - the every-Monday round-up of key moves within the industry. Let us know...

04 March 2019

From: Breaking News

Agency defends Trustpilot online reviews as transparent and honest

Chancellors says it has over 10,000 reviews on Trustpilot, making it the most reviewed High Street agency on the platform.  In a statement...

28 February 2019

From: Breaking News

PropTech Today: Money for good behaviour? PropTech helping renters

Interesting news this week from South Africa where the PropTech startup, Flow, has raised R20m in the country’s 'biggest PropTech seed...

20 February 2019

From: Breaking News

Property Jobs Today - all the latest moves (and a cake)

Hello and welcome to this half-term week’s PJT, your regular Monday opportunity to catch up with the key personnel changes in...

18 February 2019

From: Breaking News

Lee Dahill, Director of Sales for the Today publications and The ValPal Network

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

12 February 2019

From: 60 Second Interview

Agent bruised by malicious and false reviews posted online

An estate agent says he’s “bruised” by recent mysterious negative online reviews he has received - shortly after he posted positive...

11 February 2019

From: Breaking News

Mystery surrounds broad daylight theft of cash from agency branch

Mystery surrounds the details of an apparent theft of thousands of pounds by three men who walked into an estate agency...

11 February 2019

From: Breaking News

This needs to be the start of redress reform, not the end

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

09 February 2019

From: Features

Agents Do Charity - and is there a Spring in our step?

The end of the snow has given way to warmer weather, and while it’s a little early to speak of spring...

08 February 2019

From: Breaking News

PropTech can help prevent fraud – here’s how

To a sales-focused agency, having a lettings department can sometimes feel like losing control of the business. Recent cases of property management...

07 February 2019

From: Sponsored Content

Trustpilot changing review system to disclose 'suppressed' complaints

The review website Trustpilot is to make it easier for the public to see whether companies have tried to stop complaints...

07 February 2019

From: Breaking News

Countrywide brand backs review website set up by former agent

A review website has launched that describes itself as “a new and powerful research and marketing tool in the residential property...

07 February 2019

From: Breaking News

Why agents need smart review platforms to improve customer experience

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

06 February 2019

From: Features

Online agency looks to private sales because of Purplebricks and others

The regional agency MoveSelf, which set up in 2017 as an online estate agent, is shifting emphasis towards For Sale By...

05 February 2019

From: Breaking News

Purplebricks' biggest critic ditches High Street and takes his estate agency online

Purplebricks might have the last laugh - its biggest critic is ditching his High Street office and making his own agency online. Controversial...

04 February 2019

From: Breaking News

A new approach to data can empower Generation Rent to buy

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

02 February 2019

From: Features

Common outsourcing myths busted

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

01 February 2019

From: Sponsored Content

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

How can estate agents build their online reputation?

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

19 January 2019

From: Features

It’s time to upgrade your AML armoury

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...

16 January 2019

From: Features

The future's bright - here's how your agency can thrive in 2019

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

12 January 2019

From: Features

Does your tenant require an increased power supply?

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

12 January 2019

From: Features

Six quick fixes for speeding up the sales process

With the speed of property sales continuing to slow and no end to the sluggishness in sight, it’s time to take...

09 January 2019

From: Features

PropTech Today: The under-appreciated 2019 property events near you

It’s time to think about planning the 2019 events calendar. This year, there are more PropTech conferences scheduled than ever before,...

09 January 2019

From: Breaking News

Agents Do Charity - here we go for 2019!

We’re back with the first edition of Agents Do Charity for 2019 - and despite the uncertainty everywhere else, one thing...

04 January 2019

From: Breaking News

Agents Do Charity - our last roll of honour of 2018…

Well here we are, at the last Agents Do Charity of the year. It’s been a record haul of good works, as...

21 December 2018

From: Breaking News

Is the deposit-free rental model a good idea?

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

15 December 2018

From: Features

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Property Jobs Today - the latest industry movers and shakers

Two weeks to Christmas but no sign of our industry slowing down with more job moves announced in recent days.  Please let...

10 December 2018

From: Breaking News

Emoov’s humiliation - the fallout for the industry

Whatever one thinks about online estate agencies, it’s a cause of genuine sadness when people lose their jobs - close proximity...

08 December 2018

From: Features

Agents Do Charity - with a festive focus on the homeless...

It’s that time of the week again when we focus on the great work done by the industry, usually without much...

07 December 2018

From: Breaking News

Emoov: Rival agents try to poach vendors as public complaints mount

At least some calls from potential customers to Emoov are being cut off and rival estate agents are now plundering the...

03 December 2018

From: Breaking News

Agents Do Charity - and  OMG it's December tomorrow...

With Christmas less than four weeks away (yes, really) the countdown to the festive season begins tomorrow when December begins. Charity...

30 November 2018

From: Breaking News

Diversify or die - now an agent is selling a box in the Royal Albert Hall

High-end agency Harrods Estates is not content with selling homes in London’s infamous challenging market - now it’s marketing a box...

28 November 2018

From: Breaking News

ZPG’s Charlie Bryant talks exclusively to Estate Agent Today

To say legendary ZPG founder and CEO Alex Chesterman left big boots to fill when he stepped back from day-to-day operations...

24 November 2018

From: Features

Property Natter: could these innovations change the market forever?

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

17 November 2018

From: Features

Are online agencies in trouble? Investors will decide

However mild the weather may have been for most of us, it’s a cold autumn for the online estate agency market...

10 November 2018

From: Features

Agents Do Charity - including one agency’s First World War fund-raising

Hello and welcome to another Agents Do Charity, our round-up of great work done by our industry to raise funds for...

09 November 2018

From: Breaking News

Interview About the Venture

1.             Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...

06 November 2018

From: 60 Second Interview

Reservation agreements back on the agenda thanks to former agent

A new company is claiming to reduce chain collapses during sales by creating a lockout agreement, also known as a reservation agreement. Property...

06 November 2018

From: Breaking News

Property Natter: how much is that home in the window?

It’s the most obvious visual medium high street agents have at their disposal, and for many decades has been absolutely pivotal...

03 November 2018

From: Features

Agents Do Charity - and there isn't a backstop in sight...

Bored with Brexit? Baffled by the backstop? Troubled by the transition period?  Well here’s a promise - there’s no mention of the...

19 October 2018

From: Breaking News

Ditching the High Street and launching 'The Hub' pays off for Humberts

The estate agency group Humberts, which narrowly avoided collapse early this year, now claims to have turned around its fortunes thanks...

18 October 2018

From: Breaking News

Can negative google and Facebook reviews damage brand reputation?

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...

13 October 2018

From: Features

Emoov chief calls for radical 'blend' of online and traditional agency models

The chief executive of Emoov, Russell Quirk, has suggested that the unexpectedly low take up of online agents may mean that...

11 October 2018

From: Breaking News

Agency sells home via first-ever Artificial Intelligence auctioneer

A platform which previously offered online private treaty exchanges says a sale of a home in the Republic of Ireland has...

11 October 2018

From: Breaking News

Why online reviews can build trust, drive traffic and improve service

More than half of home owners now use online reviews to choose their estate agent when putting their property on the...

10 October 2018

From: Features

Don’t be hasty in ditching your high street office

Several agents have asked me whether they should consider ditching their high street offices and move to an out of town...

06 October 2018

From: Features

Branches fight back: 'Six reasons why agents should stay on High Streets'

One of the industry’s best respected trainers and consultants has outlined six key reasons why agents should keep offices on the...

03 October 2018

From: Breaking News

Ex-Savills man launches For Sale By Owner service cutting out agents

A website has officially launched this morning, aiming to push the concept of US-style For Sale By Owner online property marketing...

02 October 2018

From: Breaking News

The link between Brexit and the online agent debate

From where I’m standing there’s a lot in common between the debate between online and traditional agents, and the argument over...

29 September 2018

From: Features

Agents Do Charity - £1m to £1...it's all hugely appreciated

Hello and welcome to this week’s Agents Do Charity - another chance to hear about the remarkable fund-raising done by our...

28 September 2018

From: Breaking News

Purplebricks claims 81% of listings sold within 12 months

The latest figures from Purplebricks, contained within the agency’s annual report released this week, claim that 81 per cent of its...

27 September 2018

From: Breaking News

Purplebricks to expand further overseas thanks to total cultural shift

Purplebricks has this morning announced that it’s to expand its US activities still further, breaking into Florida for the first time. It...

25 September 2018

From: Breaking News

PropTech Today: will Unmortgage change our industry forever?

Those of you who receive (and read) my Sunday PropTech Review will know that, by far and away, the most shared...

19 September 2018

From: Breaking News

Lies, Damned Lies and the house price index that's 'a national statistic'

The old cliche about statistics may be cruel but the government has perhaps left itself open to its use after announcing...

19 September 2018

From: Breaking News

3 steps to building a strong brand

What are the magic ingredients for building a strong brand, attracting new customers and building trust with your target market? Gareth Helm,...

13 September 2018

From: Sponsored Content

Estate agency banned from taking credit for historic testimonial

A website claim by the London estate agency Moveli has been banned by the Advertising Standards Authority after a complaint from...

12 September 2018

From: Breaking News

EweMove claims it's UK's fifth largest online agency - and is in profit

EweMove is the country’s fifth largest online agency group based on transactions, and continues to make a profit according to its owner,...

12 September 2018

From: Breaking News

Online reviews: huge and growing distrust from the general public

There’s been a huge vote of no-confidence in online reviews, often used for marketing by many online agencies and some traditional...

11 September 2018

From: Breaking News

US franchise network owned by Warren Buffett enters London market

A well-known London estate agency says it signing up to a US-based real estate franchise network run by billionaire Warren Buffett. From...

10 September 2018

From: Breaking News

Property Natter: setting the record straight on SEO and subdomains

Fake news has become the popular catchphrase of a certain orange-tinted president in recent years. And everyone, from tech giants like...

08 September 2018

From: Features

£20m cash boost for Yopa from big-name investors

Yopa, which says it is the second largest hybrid agency when measured by listings, has received a major new £20m investment. Savills -...

28 August 2018

From: Breaking News

How much is your EGO costing you?

Estate and lettings agency is arguably one of the most fierce, ruthless and relentless industries going. And, with fluctuating stock levels,...

15 August 2018

From: Sponsored Content

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Countrywide share price plummets after rescue plan announcement

Countrywide's share price has dropped sharply following the announcement of the company's rescue plan - but the firm itself says this...

02 August 2018

From: Breaking News

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

Home win for Purplebricks: Kenny Bruce buys football stadium

One of the brothers behind Purplebricks has bought a football stadium in his home town. Kenny Bruce last year put £500,000 into...

27 July 2018

From: Breaking News

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

 Property Natter: what has 2018 brought so far?

First things first, I have to mention the World Cup. The dream is over, football’s not quite coming home (not until...

14 July 2018

From: Features

Success for 20 year old agency owner with big plans for the future

An agent who is only 20 - and who set up his own firm when he was still a teenager -...

13 July 2018

From: Breaking News

Move over Alexa! New free-to-list 'voice leads' portal to be launched

A new free-to-list portal is to be launched - and it is to be ‘voice led’.  The PropTech firm Triplerr says it...

10 July 2018

From: Breaking News

New service aims to help 'Right Of First Refusal' leasehold flat owners

A new website has been set up specifically to help leasehold flat owners who have been served a Section 5 Notice...

04 July 2018

From: Breaking News

Back to the future? - Industry experts predict estate agency in 2028

A decade ago we were still years away from Purplebricks, Countrywide was a colossus in the industry, no one had thought...

02 July 2018

From: Breaking News

Agents Do Charity - has anyone got a cool drink to spare?

Boy it‘s hot out there, with little end in sight yet. That’s the good news. Now the even better news -...

29 June 2018

From: Breaking News

‘Word of mouth is better than reviews when choosing an agent’

A survey shows only 18 per cent of vendors favour reviews over personal recommendations when it comes to choosing an estate...

25 June 2018

From: Breaking News

Does your estate agency need to be more flexible?

It’s no secret that technology has changed the way businesses operate, in all sectors. With that has come changes to the...

23 June 2018

From: Features

Rebranding gives agency its 25th office in London

Hunters is hoping to defy the long-running slowdown in the London market with the opening of a new branch in Greenwich.  The...

22 June 2018

From: Breaking News

Agents Do Charity - as we all wait for Sunday's big game...

If World Cup 2018 appeared to be low profile at the start, it didn’t last long. Following this week’s Harry Kane goals...

22 June 2018

From: Breaking News

Property Natter: Q & A with Peter Rollings

Peter Rollings is one of the most respected and best-known figures in property, having helped to rapidly grow Foxtons (where he...

16 June 2018

From: Features

Agents Do Charity - end-to-end stuff for good causes...

The World Cup may be entertaining us for the next few weeks but whatever England’s fate may be, one thing is...

15 June 2018

From: Breaking News

Tragedy as Suzy Lamplugh's father dies without knowing who killed her

Paul Lamplugh, the father of estate agent Suzy who was presumed murdered 33 years ago, has died - tragically, without ever...

13 June 2018

From: Breaking News

PropTech Today: What’s the true value of an estate agent in the world of tech?

Is there really any true value to an estate agent in our current climate? Will there be a role for traditional agents...

06 June 2018

From: Breaking News

It's not just Purplebricks - another agency boasts thousands of Trustpilot reviews

It’s not just Purplebricks that makes much of its apparently- favourable online reviews - now EweMove has issued a statement expressing...

05 June 2018

From: Breaking News

Conveyancers may have to publish prices, services and reviews

As the process of making buying and selling more transparent continues to gather pace, the body that regulates conveyancers says it...

05 June 2018

From: Breaking News

Property Natter – marketing magic, Mr T and GDPR fever

Last time out I looked at the growing importance of content, social media and design – but these should only form...

02 June 2018

From: Features

Agents Do Charity - from front doors to wild gardens...

Hello and welcome to this week’s Agents Do Charity - and just because it’s half term, don’t think the industry has...

01 June 2018

From: Breaking News

Here are four ways data can improve your business

How can you use data to benefit and better your business? It’s something you’ll no doubt have asked yourself down the...

21 May 2018

From: Sponsored Content

Century 21 UK slashes franchise price from £23,500 to £1,000

Century 21 UK is slashing the cost of becoming a franchisee for a six week period, cutting the price from £23,500...

18 May 2018

From: Breaking News

Foreign buyers may shun UK because of tax changes - claim

A new report suggests Capital Gains Tax changes coming into effect next year are worrying a large majority of wealthy overseas...

17 May 2018

From: Breaking News

Agents on the go - why your smartphone is one of your most valuable tools

Gone are the days of having to rush back to your office every time you win an instruction to market the...

16 May 2018

From: Features

 PropTech Today: Selling my flat - even tech can’t help a quiet market

That’s it. I’ve given up. The lull has continued and it’s becoming quite a bore.  The price drop hasn’t worked. The revamped...

16 May 2018

From: Breaking News

ZPG shares rocket 30% on news of sale to US tech firm

ZPG shares have rocketed up in value by 30 per cent this morning on the back of a £2.2 billion bid...

11 May 2018

From: Breaking News

Social media 'may be better than reviews to assess some estate agents'

Emoov founder Russell Quirk says that in some cases social media might give a more accurate picture of an estate agency’s...

04 May 2018

From: Breaking News

Ben Robinson, Director of Agency Services at Landmark

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

03 May 2018

From: 60 Second Interview

The ten worst mistakes to make when selling your business

I have sold hundreds of lettings businesses over the last twenty-five years. Based on this experience, these are the mistakes that you...

02 May 2018

From: Features

More controversy as Purplebricks and Trustpilot are probed by BBC show

A BBC Radio 5 Live analysis of online reviews has reignited the argument about the glut of positive reviews for Purplebricks...

30 April 2018

From: Breaking News

Agents Do Charity - and you're still walking for good causes...

The London Marathon may have been and gone but there are plenty of agents and others in our industry still prepared...

27 April 2018

From: Breaking News

They're not quite over yet - final County ESTAS awards just announced

The final winners’ list for this year’s ESTAS Awards has just been published with the  ‘Best In County’ agents named -...

26 April 2018

From: Breaking News

PropTech Today: Selling my flat - community vs systems

I have total transparency. I love that.  I know how the portals are doing, I know how many people are clicking on...

25 April 2018

From: Breaking News

War of words goes on between Purplebricks and allAgents

The long running spat between review website allAgents and hybrid agency Purplebricks reignited over the weekend following a Facebook post. A Purplebricks...

23 April 2018

From: Breaking News

It’s not what you say, it’s the way that you say it

‘Respect’ is the new mantra for politicians: whether it’s about street gang leaders, social media trolls or those on either side...

14 April 2018

From: Features

Agents Do Charity - a marathon edition (and talking of marathons...)

Hello everyone and welcome to this week’s Agents Do Charity - it’s a bumper edition with plenty of fantastic fund-raising going...

13 April 2018

From: Breaking News

More backing for buying reforms from conveyancers and agents

The Conveyancing Association has backed the government’s calls for extensive reform of the buying and selling process, announced at the weekend. The...

12 April 2018

From: Breaking News

PropTech Today: Selling my flat part two - how did my valuations go?

To say I had a lot of reaction to last week's column about selling my flat would be an understatement. I've never...

11 April 2018

From: Breaking News

Conveyancers back government reforms of buying and selling processes

The conveyancing industry regulator has thrown its weight behind the government’s proposals to improve the buying and selling process.  Stephen Ward, director of strategy...

10 April 2018

From: Breaking News

What do estate agents need on their website?

In the modern marketplace – where people live their lives on their smartphones and tablets, social media has a bigger influence...

06 April 2018

From: Sponsored Content

PropTech Today: Is AI set to transform the world of property?

Last week, a story was published by CNBC about a couple who sold their home, for above the asking price, without...

28 March 2018

From: Breaking News

Emoov well ahead of Purplebricks in new assessment of online agencies

  An assessment of nine online agencies undertaken by a property website has seen Emoov come out on top after being analysed...

26 March 2018

From: Breaking News

Fast track to franchise success - are you ready to be your own boss?

For many estate agents seeking to become entrepreneurs, the idea of starting their own business is undoubtedly daunting, especially when going...

17 March 2018

From: Features

Savills reveals other PropTech investments as well as Yopa online agency

High-end international estate agency company Savills claims Yopa, in which it has invested substantial sums, is now the UK’s 10th largest...

16 March 2018

From: Breaking News

Another agency wins award based on reviews by “real customers”

Andrews Property Group has won the Feefo Trusted Service award, which the agency describes as “an independent seal of excellence that...

15 March 2018

From: Breaking News

Surcharge for 'five day exchange and completion' is slammed as rip-off

A critic of the conveyancing process has accused a law firm’s charge of £95 for “exchange and completion within five working...

13 March 2018

From: Breaking News

Agents' PropTech Toolshed: Choosing and leveraging your software

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...

03 March 2018

From: Features

EweMove franchisee working from home takes over bricks-and-mortar branch

A EweMove branch operating from a franchisee’s home in Staffordshire has taken over the running of a bricks and mortar agency. EweMove’s...

02 March 2018

From: Breaking News

Agents Do Charity - and it's snow joke in this weather...

Collars up, gloves on, scarves pulled tight...it’s so cold you can hardly concentrate on work let alone anything else. But the...

02 March 2018

From: Breaking News

New tool eases burden of agents' anti-money laundering compliance

The National Association of Estate Agents says a new tool just launched will make it easier for agent members to comply...

01 March 2018

From: Breaking News

PropTech Today: In the age of technology, customer service is timeless

We think about technology all the time. At least, I do. And there’s nothing left in property that technology hasn’t touched...

28 February 2018

From: Breaking News

Report exposes online agents over very poor sales progression

A new report by the residential property team of a legal firm has found widespread criticism of online agents’ over their...

27 February 2018

From: Breaking News

Property Jobs Today - agents and portal people on the move...

Hello and welcome to this week’s Property Jobs Today. If you haven’t caught this feature before, it’s a regular Monday opportunity...

26 February 2018

From: Breaking News

Agents Do Charity - and they're riding, trekking and bidding...

Welcome to the latest Agents Do Charity - your opportunity to let the rest of the industry know exactly what great...

23 February 2018

From: Breaking News

Sales progression: Pushing the process through

“Are we there yet?” In the same way that these words can drive you to distraction (any parent who has endured the...

17 February 2018

From: Features

Advertising watchdog rules on another complaint about Purplebricks

The Advertising Standards Authority has ruled on another complaint lodged about Purplebricks. Although the latest appears minor it adds to a lengthy list...

14 February 2018

From: Breaking News

Purplebricks: boards up, shares down?

Why I won’t buy Purplebricks shares and why if I had any, I’d sell fast… In its latest adverts, Purplebricks attempts to...

13 February 2018

From: Features

Purplebricks ads confront 'best price' issue and mock High Street rivals

Controversial new Purplebricks advertisements on social media mock traditional estate agents who “twiddle their thumbs” in offices and claim the hybrid...

13 February 2018

From: Breaking News

Client Money Protection insurance: Protecting you and your clients

A new year means new predictions for what’s to come in the letting industry. Sometimes things come to fruition as expected....

10 February 2018

From: Features

allAgents and agency group CIELA reignite disputes with Purplebricks

The Charter for Independent Estate and Letting Agents says Purplebricks is still not complying with a ruling made by the Advertising...

06 February 2018

From: Breaking News

Pressure mounts on Purplebricks to release actual sales figures

Pressure continues to mount on Purplebricks to reveal its sales data after a weekend during which claims about its effectiveness continued...

05 February 2018

From: Breaking News

Housing: its part in Theresa May's downfall

It’s probably unwise to write too much about politics these days. The most fanciful predictions turn out to be less wild...

03 February 2018

From: Features

Conveyancing: It's not about referral fees

Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...

03 February 2018

From: Features

Increase in agents using GPS to protect against assaults and accidents

Data from a firm specialising in lone-worker protection suggests that there has been a 27 per cent increase in the number...

02 February 2018

From: Breaking News

Robert Reed  Head of Tarporley Office, Wright Marshall

Q. How did you get in to the property industry? My career in the property industry actually started out as a holiday...

01 February 2018

From: 60 Second Interview

Who should run Countrywide? What should they do? - our panel speaks out

The story of this week - the ousting of Countrywide chief executive Alison Platt - prompts two key questions. Firstly, who takes...

26 January 2018

From: Breaking News

Purplebricks won't succeed in the Big Apple, says UK arm of US agency

A senior figure at the UK arm of American agency Keller Williams has suggested that Purplebricks won’t succeed in the New...

26 January 2018

From: Breaking News

Agents Do Charity - with a new home, a food bank, and some Angels...

Oh we do love a busy Agents Do Charity page, and this week’s is busy indeed - thanks to everyone for...

26 January 2018

From: Breaking News

Bad news for leaseholders as Appeal Court backs estate owners

Home owners seeking lease extensions may now have to pay more as a result of a controversial judgement handed down by...

25 January 2018

From: Breaking News

NAEA admits a sense of mistrust leads to problems in many transactions

New research from the National Association of Estate Agents and the Association of Residential Letting Agents reveals that no fewer than...

19 January 2018

From: Breaking News

Agents Do Charity: fund-raising and grant-giving for great causes

With the year in full swing we have some more heroic fund-raising and grant-giving stories to tell this week. Thanks so much...

19 January 2018

From: Breaking News

Ex-Countrywide man's legal case could hit value of two million homes

The Court of Appeal is today expected to rule on a legal battle which may be critical in determining the value...

16 January 2018

From: Breaking News

Exclusive: New 'super-portal' launching in the UK on March 1

A new property portal called Linktosale aims to launch in the UK at the start of March following what appears to...

08 January 2018

From: Breaking News

Popular London agent joins executive board of French parent firm

Andy Martin, the popular and respected senior partner at Strutt & Parker from 2009 to earlier this year, has been appointed...

21 December 2017

From: Breaking News

Exclusive: Independent agents’ group to fight ‘poor industry image’

The Charter for Independent Estate and Letting Agents has told Estate Agent Today that it WILL formally launch after all, in...

20 December 2017

From: Breaking News

Purplebricks hits back at “poor” AllAgents review site

Purplebricks has responded to the review website AllAgents which recently reinstated some disputed reviews - but there appears no threat of...

19 December 2017

From: Breaking News

Agents Do Charity - the strictly nearly Christmas edition...

Christmas is just around the corner and we’re all looking forward to a break - but before then we know many...

15 December 2017

From: Breaking News

allAgents v Purplebricks - major announcement expected

allAgents, the review website in dispute with Purplebricks, says a “major announcement” is expected about its next step in the saga...

08 December 2017

From: Breaking News

PropTech Today: Do we need to maintain professional relationships anymore?

Property has always been an industry built on a foundation of personal relationships. Deals made, promotions gained, clients won, portfolios grown;...

06 December 2017

From: Breaking News

allAgents pours cold water on Purplebricks' reviews link with Feefo

allAgents, the specialist review website which has had a bitter dispute with Purplebricks, has poured cold water on the hybrid agency’s...

04 December 2017

From: Breaking News

Purplebricks - now it links up with second customer review service

Purplebricks is to work with respected review website Feefo - in addition to keeping its controversial existing link with Trustpilot which...

01 December 2017

From: Breaking News

Purplebricks reviews: peace talks with allAgents website end in failure

Hybrid agency Purplebricks and website allAgents have failed in their bid to reach agreement over the accuracy and source of a...

30 November 2017

From: Breaking News

Stamp duty change - government defines 'the first time buyer'

The government has defined the ‘first time buyers’ who will benefit from its immediate scrapping of stamp duty for FTB purchases...

23 November 2017

From: Breaking News

So ... are you one of the industry's very best suppliers?

It’s that time of the year again - when the race begins to find out who will win The ESTAS Supplier...

23 November 2017

From: Breaking News

Purplebricks chief executive now involved in AllAgents peace talks

Estate Agent Today can reveal that the ‘peace talks’ between the AllAgents review website and Purplebricks now involve the agency’s chief...

17 November 2017

From: Breaking News

PropTech Today: Will eMoov’s no-sell-no-fee inspire others?

Online estate agent eMoov recently set itself apart by directly addressing the issues of openness and transparency that have long dogged the online business...

15 November 2017

From: Breaking News

YOPA agency ranked with Uber and Airbnb as 'top start-up of 2017'

The Savills-backed online estate agency YOPA has found itself in glittering company amongst 25 firms listed by business media site LinkedIn...

02 November 2017

From: Breaking News

Exclusive: AllAgents in encouraging peace talks with Purplebricks

Estate Agent Today has been told that the website AllAgents has been holding peace talks with Purplebricks over its dispute about...

01 November 2017

From: Breaking News

Government should be wary of introducing goodwill agreements

Sajid Javid, Secretary of State for Communities and Local Government, has launched a consultation on proposals to reform the house buying...

28 October 2017

From: Features

Government launches consultation into house buying and selling

The government has launched a consultation this weekend calling for evidence on how to make the home buying process “cheaper, faster...

22 October 2017

From: Breaking News

Teenage online boss says his estate agency is already one of UK's biggest

The 19 year old boss of online agency Doorsteps claims that his website has sold £100m worth of homes, currently lists...

17 October 2017

From: Breaking News

Property Natter: reputation, renewables and an online revolution

They say presentation is key (something that Theresa May now knows all too well after her calamitous conference speech). But equally...

14 October 2017

From: Features

Q&A with Moneypenny Receptionist Amanda Beck

What is your experience in the property industry? I worked in estate agency for 12 years before joining Moneypenny and really enjoyed...

09 October 2017

From: Sponsored Content

Agents Do Charity - the falling leaves edition...

It’s not just that the days are shortening and the occasional smell of smoke lingers in the evening - the weather...

06 October 2017

From: Breaking News

PropTech Today: Blockchain - who are the key players?

In his PropTech 3.0 report, Andrew Baum dedicated an entire section to blockchain; it was titled: ‘Blockchain is coming – get...

04 October 2017

From: Breaking News

Property Natter: Why Uber’s troubles are reflected in estate agency

As those of us in the industry know, there is a fine balance to strike between disruptive technology – and the...

30 September 2017

From: Features

Can estate management open doors for letting agents?

The UK is home to four million leasehold properties in private ownership, according to government figures. The majority of which require...

30 September 2017

From: Features

Hunters rules out going online but will emphasise new 'digital tools'

Hunters says it will not be following other traditional-style estate agencies by offering online-only services to sellers - but it will...

28 September 2017

From: Breaking News

Trustpilot to remove UK Purplebricks reviews posted to US site

Trustpilot has announced it is to remove UK reviews of Purplebricks which it says were "mistakenly invited" by the agency to be...

20 September 2017

From: Breaking News

PropTech Today: Mr Bruce’s message of hope

When Kenneth Bruce, co-founder of Purplebricks, published an emotional post on social media this week, my first reaction was; what a...

20 September 2017

From: Breaking News

Purplebricks boss Michael Bruce explains challenge to AllAgents' reviews

One of the co-founders of Purplebricks, Michael Bruce, has explained why the agency challenged reviews of its services on AllAgents. Speaking to...

19 September 2017

From: Breaking News

Purplebricks: full text of AllAgents' announcement about suspension

Review service AllAgents has issued a statement explaining why it has suspended the Purplebricks agency. Purplebricks puts much emphasis on public reviews,...

19 September 2017

From: Breaking News

Property Natter: estate agency then, now and in the future

How has the world of estate agency changed in the last few decades? That’s the question this week’s Natter is going...

16 September 2017

From: Features

Is the stigma of renting at odds with our broken housing market?

I’ve written before about the impact of headlines on the property industry. Interest rate speculation.   Market booms and busts. Demand...

16 September 2017

From: Features

Exclusive: Trustpilot review company explains its Purplebricks policy

Online review organisation Trustpilot has issued an open letter regarding its Purplebricks reviews. In it, the review company - which is often...

14 September 2017

From: Breaking News

Agents' Mutual float could hurt PropTech reputation - warning

One of the country’s leading property-technology experts says the way in which the Agents’ Mutual stock market flotation proposal has been...

08 September 2017

From: Breaking News

Online agency YOPA and Savills launch TV ad campaigns this weekend

Online estate agency YOPA - well known recently for advertisements featuring the Village People - is this evening launching a new...

08 September 2017

From: Breaking News

Agents Do Charity - forget the tech, here's the fund-raising

It’s been quite a week, much of it concerning the technology that increasingly underpins our industry.  A glut of fund-raising and relaunching...

08 September 2017

From: Breaking News

LSL announces £20m investment into Savills-backed YOPA

LSL Property Services has announced that it has invested £20 million into hybrid agency YOPA. News of the investment broke on Friday...

04 September 2017

From: Breaking News

Professional Indemnity explained for property professionals

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

31 August 2017

From: Sponsored Content

Property Natter – are you GDPR-ready?

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

19 August 2017

From: Features

Purplebricks: interview gives insight into LPE recruitment structure

An interview in an online magazine aimed at the small business sector lifts the lid on some of the structure surrounding...

18 August 2017

From: Breaking News

PropTech Today: Two new solutions prove property is ready to go mobile

I’m excited to write this piece. I love it when something comes along and delivers that genuine thrill; the thrill of...

16 August 2017

From: Breaking News

Wake up and smell the coffee – the bookshops have!

Once upon a time there were estate agents. That was it. Nice and simple. If you marketed and sold residential property,...

12 August 2017

From: Features

As you were - Purplebricks share price riding high again

Purplebricks’ share price has now recovered all of the value it lost after being criticised on two BBC consumer programmes and...

09 August 2017

From: Breaking News

PropTech Today: Trust - the fundamental flaw at the heart of tech-driven business

Even if you didn’t watch it, you’ve almost certainly heard about it by now.  The recent BBC Watchdog exposé of Purplebricks has...

09 August 2017

From: Breaking News

Trustpilot and Woodford stay quiet on BBC's Purplebricks probes

Trustpilot, the review service quoted frequently by Purplebricks as evidence of its apparent popularity, is declining to comment on the adverse...

07 August 2017

From: Breaking News

“Super short-term rentals” and subletting: the future of the private rented sector

Historically, short-term rentals have been an unattractive business for the majority of estate agents and property managers. Scarcity of demand from tenants...

04 August 2017

From: Features

Purplebricks' shares stabilise as NAEA stays distinctly non-committal

The share price of beleaguered hybrid agency Purplebricks has recovered some of the ground it lost earlier in the week after...

04 August 2017

From: Breaking News

Purplebricks told to slow growth and get its house in order by City analyst

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...

03 August 2017

From: Breaking News

HIP, HIP, Hooray - The Other 10-Year Anniversary

  You’ll see a lot of 10th anniversary stories in the property industry and consumer media in the coming days: early August...

28 July 2017

From: Features

Why the new build leasehold ban is a big moment for our industry

Without wishing to blow our own trumpet at this time, we did say at the start of the year that 2017...

28 July 2017

From: Features

PropTech Today: The importance of sustained innovation in viewings

I would argue the property industry is fundamentally inefficient. Much of that inefficiency is now being handled by PropTech companies and...

26 July 2017

From: Breaking News

Online reviews: New report sheds light on how they drive leads

A new report reveals how clients’ reviews and star ratings - used by many online estate agents in particular - are...

17 July 2017

From: Breaking News

Property Natter: a half-year review – hybrids, PropTech and resilience

We’re already more than halfway through 2017 and, against all the odds, it’s pushing 2016 close in terms of eventfulness and...

14 July 2017

From: Features

Agents Do Charity - even in this great week of sport...

Wimbledon finals and the British Grand Prix await us this weekend and The Open begins a few days later, completing