Archive

As regular readers will know, I like to use this column to shout out about the independent agents who are the...

Tech, as has been shown more than ever during the pandemic, can be a wonderful thing – bringing people closer together,...

Agent websites have become more crucial than ever in attracting new business. Consumers are more informed and doing more research online...

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...

Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...

I was recently contributing to whitepaper by a major bank about the future of the property industry and, as I was...

2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews.  Amazon, amongst...

It’s nearly June – June! – already. Seriously, where has this year gone? This means summer is nearly upon us, with a...

The rising phenomenon of agent-rating and review websites is a topic that seems to have caused considerable division and controversy among...