Archive

The customer service performance of conveyancers has improved in recent months according to the ESTAS review platform.  The long-standing and sometimes-heated debate...

Hello and welcome to your regular Friday charity round-up from the industry - appropriately enough on the day of the latest...

As you may have seen over the weekend, the long-running Property Natter column – penned by Angels Media chief executive, Nat...

The 2021 ESTAS Customer Service Awards are to be held on Friday June 11. For the first time the awards will host...

The ESTAS awards service and the Agents Together foundation are entering into a partnership. That means all ESTAS customer agents will be...

A new customer service award category at The ESTAS will see agency networks competing against each other for the first time.  Networks...

The ESTAS, which is fast establishing itself as a review platform as well as an awards network, has signed up the...

Customer review and awards platform the ESTAS is parting company with headline partner Zoopla after 10 years. The founder of The ESTAS...

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

Reviews and awards platform ESTAS has announced that it’s now the preferred partner of the Guild of Property Professionals.  “Over the past...

The online agency Housesimple has rebranded to become 'Strike' with immediate effect. The news comes as a surprise given the apparent success...

Conferences, events and awards dinners are a hugely important part of the property calendar, bringing the great and the good of...

The ESTAS Group says it will combine its awards events for agents, conveyancers and mortgage brokers in one ceremony in May...

The industry’s first virtual awards event has taken place with hundreds of agents participating courtesy of YouTube. Winners of the prestigious ESTAS...

Some weeks later than usual for understandable reasons, the ESTAS Awards 2020 are almost here - and for the first time...

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...

The biggest awards for the agency sector - The ESTAS - will now be a virtual event on Friday July 3,...

The Federation of Independent Agents and the ESTAS review and awards platform have formed what they call “a key partnership.” The FIA...

Three more agencies have signed up to the ESTAS customer review platform. The arrival of Newton Fallowell, Lovelle and Goodchilds - all...

The ESTAS has launched a new tool which it says will help agents get in pole position for when the market...

In these uncertain times it’s good to report positive news - ESTAS, the customer review and awards platform, has announced its...

Hello and as it’s Monday it’s PJT Day - and there are plenty of people moving jobs in our industry even...

There’s been another shortlist announced for The ESTAS 2020 - this time for the best suppliers to the estate and letting...

The ESTAS today reveals its shortlist for the 2020 Awards which includes the Zoopla Xcellence Award - a special category that celebrates...

Here’s a reminder of some news we broke last week - the hugely-respected Phil Spencer starts a regular column for the...

The hugely-respected Phil Spencer is to write a regular column for the industry on Estate Agent Today under the auspices of...

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

The ESTAS, the national customer service awards recognising the best agents, brokers and suppliers, closes for entry at the end of...

ESTAS, the national customer service award scheme which recognises estate and letting agents,  conveyancers and mortgage advisors, has now fully launched...

First details have emerged of the information vendors may have to provide up-front In future transactions if government house buying reforms...

The Ministry of Housing, Communities and Local Government has given more details of the trial of reservation agreements likely to take...

The estate and letting agencies which have provided the most consistent levels of high customer service are to be recognised with...

 – use technology to build a trusted brand as a people-focused custodian of client money Non-stop regulatory changes in the industry are...

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...

The scores have been counted and the results are in for the 2019 ESTAS Awards, sponsored by Zoopla. On Friday, over 1,000...

The organisers of next week’s ESTAS Estate & Letting Agent Awards, the biggest and glitziest event on the industry calendar, have...

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

The final - and some say most prestigious - shortlist for this year’s ESTAS awards has been revealed. The People Awards, sponsored...

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

The best suppliers to the estate and letting agent sector for customer service have been announced by the ESTAS in the...

The ESTAS has released details of those agents and suppliers to the industry who have been shortlisted for the most prestigious...

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

More details are emerging of the first-ever ESTAS conference for conveyancers - the Bold Legal Conference - taking place on the...

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

In what promises to be a transformative year for conveyancing in the UK, the ESTAS is joining forces with the well-known...

The shortlist has been announced for the annual Guild of Property Professionals Awards to be held on January 17 in London.  The...

There are only a few days left for agents, brokers and suppliers to enter the ESTAS 2019 - closing date is...

It’s the most obvious visual medium high street agents have at their disposal, and for many decades has been absolutely pivotal...

Agents may sometimes have a tense relationship with conveyancers but admit it - when our legal colleagues are good, they are...

Some 175,000 pieces of data relating to service in the conveyancing sector have been provided by 7,000 consumers for the second annual Conveyancer Awards...

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

The dream goes on, and as England eases into the World Cup semi-finals, our agents’ reviews of their games continue -...

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly!  In the...

Floor plan software provider Metropix celebrated their win at The ESTAS on Friday by announcing an upcoming landmark. Having scooped the “Best...

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

The Guild of Property Professionals has launched a series of regional roadshows with a target of enhancing the success of independent...

The final winners’ list for this year’s ESTAS Awards has just been published with the  ‘Best In County’ agents named -...

The scores are in and the results announced for the 2018 ESTAS Awards - and the winner of the coveted Grand...

It’s London Marathon weekend and it’s set to be hot, hot, hot for those agents and other brave industry folk running...

It’s under two weeks to The ESTAS 2018 held in London on Friday April 20. It’s the biggest and best bash in...

The ESTAS has announced its final and, to many, its most prestigious shortlist for this year’s awards - a special category...

The ESTAS Group has revealed the agencies, suppliers and other property companies shortlisted for its 2018 Estate & Letting Agent Awards. The...

The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process.  The ESTAS Group’s Estate...

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

The ESTAS Group has announced record entries for its 2018 estate and letting agents awards.  The national award scheme - which recognises...

The Elf on the Shelf has been something of a craze in the build up to this Christmas, notoriously getting up...

As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been.   Even better, this property-based...

It’s that time of the year again - when the race begins to find out who will win The ESTAS Supplier...

The Guild of Property Professionals is partnering with the ESTAS to introduce greater customer service elements into its 2018 awards. Gold and...

Three hundred of the UK’s top conveyancers have celebrated the success of the industry at the first ever ESTAS Conveyancer Awards. The...

In just 10 days time on Friday week the inaugural ESTAS Conveyancer Awards take place.   The organisers have issued a ‘what...

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

The Guild of Property Professionals has launched a partnership with the ESTAS Group, which runs the customer feedback platform and customer...

The ESTAS Group has today revealed the shortlist for its inaugural Conveyancer Awards.  Over 5,000 customers have completed a survey about the...

Entries for the new ESTAS Conveyancing Awards are now open and you have just over a month to get nominations in...

The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...

Since we last spoke, the ESTAS – the biggest and best property awards ceremony in the UK – has been and...

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

Over 1,000 guests celebrated the success of the industry at the 14th annual ESTAS awards on Friday. The event, which is sponsored...

On the day when hundreds of agents descend on the capital to celebrate the great and good of the industry at...

There are only a few days to go before The ESTAS - the biggest event in the awards calendar for agents,...

It’s that time of year again – peak conference/event season. And, while Brexit and a shock snap general election are dominating...

One of the biggest days of the year for agents takes place just two weeks tomorrow when The ESTAS take place...

Legal Eye has been announced as the latest organisation to support the new customer service awards for the conveyancing sector launch...

The ESTAS has announced its final - and to some its most prestigious - shortlist for this year’s awards.     The People...

One thing that can be guaranteed in the property world each year is a range of conferences and awards dinners. Very...

The ESTAS Group has revealed the shortlist for its 2017 awards - and has announced that this year has seen a...

Reapit, the provider of CRM software to much of the estate agency industry, has become one of the partners for the...

The ESTAS awards have a new main category sponsor - PropTech company OneDome. The OneDome service, launched last month, provides free-to-use information...

The Conveyancing Association has revised its wish-list of reforms to, in its words, “ensure fewer delays, a less costly process, and...

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

The Guild of Professional Estate Agents has followed in the steps on the ESTAS awards by linking up with a reviews and...

The ESTAS Group, which already runs the largest award scheme for the estate agency industry, has launched new awards for the...

The ESTAS Group, which runs the national customer feedback scheme and produces the largest annual awards event for the residential agency...

Three agents have been announced as winners of The ESTAS Agent of the Month competition for July.   Each secured their success...

The Zoopla Property Group have been confirmed as headline partner once again for The ESTAS next year.     The ESTAS is a...

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...

On Tuesday we managed hail, snow, rain, sun and a chilly wind all in one day. Whatever you want to say...

Winners’ reactions and views from a fantastic day of celebration! The Kings Group scooped the gold award for Best Estate Agent in...

On April 15 2016, hundreds of the UK's best estate and letting agents descended on London's Grosvenor House Hotel to celebrate...

The People Awards, which honour the very best individuals in residential agency for 2016, are one of the highest accolades any...

Many of the country’s top agents are at The ESTAS 2016 this afternoon, but we’re delighted to honour excellence in charitable...

The organisers of The ESTAS 2016 have issued a guide to the event, which takes place in a week’s time in...

Storm Katie (makes it sound so harmless when they give it a name like that, doesn’t it?) might have given the...

A record 30,000 surveys have been submitted to the organisers of The ESTAS awards on the performance of estate and letting...

New partners have been announced for The ESTAS Group's annual awards event taking place in London in April.  The headline sponsor remains...

Wigan-based agent Ashtons has won the latest Estas Estate Agent of the Month title.   The accolade was achieved due to the...

Right, so it’s one more week till Christmas and two more weeks until we head face first into 2016. Both these...

The ESTAS organisation has announced its latest Estate Agent Of The Month award - and the victor for November is a...

The organisers of ESTAS 2016 are on the look-out for the best mortgage brokers to enter the newest category in the...

Estate agent Butters John Bee based at Nantwich in Cheshire has won the latest ESTAS Agent of the Month title.   The...

next2buy Property Retailers has scooped the September ESTAS Estate Agent of the Month title.   The Tyne & Wear based agency won...

PropSpace, an international cloud-based property software firm that has recently launched in the UK, is one of the new sponsors of...

Three agents have been announced as winners of The ESTAS Agent of the Month competition - with Butters John Bee the...

The ESTAS, the longest and largest awards ceremony in the residential agency industry, has outgrown its old venue and is moving...

Three agents have been announced as winners of The ESTAS Agent of the Month competition for June.   The Tring branch of...

Agent Tracker has been recognised for its outstanding customer service to its clients by the largest and longest running award scheme...

The ESTAS are more than the biggest and most prestigious awards in the industry. They are a management information service, marketing...

The ESTAS has announced the winner of the first ever Agent of the Month award. Southend agent 1st Call Sales & Lettings...

There’s been a remarkably positive welcome from across the industry for the new Today websites unveiled this week for Estate Agent...