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KEYWORD "Terms of Business" - 19 RESULTS
Quarterly legal and compliance updates for letting agents

On 28 April 2021, Fixflo ran the first in a series of quarterly legal update webinars with David Smith, Partner at...

12 May 2021

From: Features

Agent expelled by Ombudsman for failing to pay award to seller

An agency that has now closed down has been expelled by The Property Ombudsman for failing to pay an award of...

26 August 2020

From: Breaking News

Poor communication the biggest cause of Ombudsman complaints

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

11 May 2020

From: Breaking News

Enough is enough – an alternative view on portal subscription fees

It’s time to draw a line in the sand and condemn our rival portals for their current charging structure. Little will...

28 March 2020

From: Features

Delivering client care with a wow – the case for outsourcing

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

14 December 2019

From: Features

Complaints against agents on the rise, says Property Ombudsman

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

08 May 2019

From: Breaking News

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what the practical...

29 August 2018

From: Sponsored Content

Big rise in complaints and compensation says The Property Ombudsman

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...

22 June 2017

From: Breaking News

Redress schemes working together to drive out 'poor practice'

The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...

07 June 2017

From: Breaking News

Savills wins Court of Appeal case and claims £150,000 commission fee

It has emerged that global property firm Savills won a case in the Court of Appeal, entitling them to claim an...

16 May 2017

From: Breaking News

Gavriel Merkado, REalyse CEO & Founder

Q: What does it say on your business card? Gavriel Merkado, Founder and CEO of REalyse Q: Who are REalyse? REalyse is a big...

13 April 2017

From: 60 Second Interview

Autumn Statement: reaction and what’s next for us?

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement.  The buy-to-let sector took a bashing earlier in 2015...

26 November 2016

From: Features

Relocation Agent Network celebrates 28 winners in 2016

Relocation Agent Network has ended the year handing out 28 awards to individuals and firms at a gala dinner in London. The...

22 November 2016

From: Breaking News

The Property Ombudsman tells estate agents: 'raise your standards'

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

04 October 2016

From: Breaking News

Electronic signatures receive approval from Law Society

The Law Society of England and Wales have moved to clarify the legal position of electronic signature and have endorsed their...

01 August 2016

From: Sponsored Content

Estate agents: compliance quiz shows a few industry own goals...

A month ago we ran a quiz compiled by compliance training expert David Beaumont - and the results do not make...

15 July 2016

From: Breaking News

Money laundering due diligence: traditional checks vs electronic checks

This debate has been running for some time, but it tends to be the online providers of electronic checks that put...

24 June 2016

From: Features

Agents Do Charity - from England to Africa...

In charitable works, as in the rest of our industry, January is a time to reflect on what’s been achieved and...

22 January 2016

From: Breaking News

NAEA Lawline dominated by terms of business

The new Lawline operated for the National Association of Estate Agents appears so far to be concentrating on calls about employment...

20 May 2015

From: Breaking News

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