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KEYWORD "Tenant" - 585 RESULTS
Phil Smith, Account manager of mio

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mioi and what...

19 August 2019

From: 60 Second Interview

Property Jobs Today - all the late-summer moves in our industry...

Hello and welcome to the final PJT before September - yes that means summer is almost over.  Yet even during the holiday season...

19 August 2019

From: Breaking News

Why agents need to be queuing up for new premium instructions

The typical new real estate agency forms when an entrepreneurial high performer quits their job at a leading chain and sets...

17 August 2019

From: Features

Rawlings Roadshow pledges no-holds-barred inspiration for agents

Richard Rawlings’ annual roadshow opens on September 3 with the first of 17 stops across the UK, each giving a three...

16 August 2019

From: Breaking News

Next generation CRM – what do agents need to know?

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

14 August 2019

From: Features

The importance of high quality referencing

It is now over two months since the introduction of the ban on fees charged to tenants, leaving letting agents with...

07 August 2019

From: Features

Lino Goncalves, Area Sales Manager of Lets Bid Property

Who are you and what does it say on your business card? Lino Goncalves – Area Sales Manager What is Lets bid property...

06 August 2019

From: 60 Second Interview

Property Jobs Today - your weekly update on who’s moving where

Hello and welcome to PJT, breaking you in to the working week every Monday with news of the movers and shakers...

05 August 2019

From: Breaking News

How can technology help letting agents become more efficient?

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

03 August 2019

From: Features

MHCLG gets a makeover – three key tasks for the new ministers to consider

With Boris Johnson winning the Conservative leadership election and becoming Prime Minister, he has spent his first few days in office...

03 August 2019

From: Features

Now is not the time for ‘BoJo Bravado’

If you’d asked me at the start of the year how I thought the political landscape might look now, I wouldn’t...

03 August 2019

From: Features

Countrywide wins new deal with lenders to continue ‘turnaround plan’

In a trading statement this morning, Countrywide says it has “a new covenant package with lenders provides the financial flexibility to...

31 July 2019

From: Breaking News

Property Natter - what’s it like to work for the world’s biggest agency?

Nicky Stevenson has had a very varied and interesting career in property. She started out as a lettings negotiator for Nicholas...

27 July 2019

From: Features

DPS adjudication case study: Conflicting paperwork and a burden of proof

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

27 July 2019

From: Features

Eric Woodhams, Account Manager of mio

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

26 July 2019

From: 60 Second Interview

Rightmove: agency numbers fall 3% but profits and revenue soar 10%

Rightmove’s half year figures this morning continue to show strong growth in profits and revenue - but there are the first...

26 July 2019

From: Breaking News

Foxtons sales slump another 10% as agency says ‘lettings are our priority’

Foxtons’ sales slumped another 10 per cent and its total revenue dropped another 3.5 per cent according to figures released this...

26 July 2019

From: Breaking News

Agents warned to be in a redress scheme for ALL aspects of their work

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

25 July 2019

From: Breaking News

Tenant fees ban – post-apocalyptic or the dawn of a new age?

Sometimes having prior knowledge of a stressful event can be more stressful than the event itself, just look at Brexit for...

24 July 2019

From: Features

Today may be final day in office for current housing minister

This may be the final full day in office for Kit Malthouse, the latest politician to occupy the short-term position of housing...

23 July 2019

From: Breaking News

Crooked swindler estate agent jailed - and the police are delighted

An estate agent who ruthlessly used his position as a prominent figure in the community to win the trust of vulnerable...

22 July 2019

From: Breaking News

Huge fine for estate agency after data breach

The Information Commissioner’s Office has fined a London estate agency £80,000 for leaving 18,610 customers' personal data exposed for almost two years. The security...

19 July 2019

From: Breaking News

Shifting stamp duty away from buyers will boost market, says top agent

One of the country’s leading estate agents says shifting the burden of stamp duty away from the buyer - which is...

19 July 2019

From: Breaking News

Agents Do Charity - a constant source of pride in the industry…

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

19 July 2019

From: Breaking News

Property management software – what are the benefits?

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

17 July 2019

From: Features

Agency super-merger as regional independent firms link-up

Two of the highest profile independent estate agencies in the north of England have merged following a spectacular acquisition. Linley & Simpson...

17 July 2019

From: Breaking News

Radical reform for agency industry to be signed off by minister today

Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...

15 July 2019

From: Breaking News

Property Jobs Today - all the latest industry moves and news

Hello and welcome to this latest edition of PJT, your Monday catch-up on all the key appointments news in the industry. Please...

15 July 2019

From: Breaking News

Agents Do Charity - on our greatest summer weekend of sport…

Once a year you might be perfectly justified in putting your feet up for a weekend and enjoying some great sport...

12 July 2019

From: Breaking News

How can estate agents sell 20% of stock before it hits the market?

If agents ran their databases more efficiently, the property portals might find themselves redundant. Controversial opening statement aside, the reality is that...

10 July 2019

From: Features

Theresa May’s legacy - how has housing fared under her government?

Theresa May arrived in Downing Street some three years ago - but her premiership has not been a smooth ride. As she...

06 July 2019

From: Features

Back to the future? A home ownership crisis

With this summer marking forty years since Margaret Thatcher came to power, her legacy continues to invoke both celebration and consternation...

06 July 2019

From: Features

Becky Howes, Account Manager of mio

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

05 July 2019

From: 60 Second Interview

70 former customers have relisted with Emoov since relaunch

The new owners of Emoov have confirmed that 70 previous customers have opted to re-list their homes with the firm since it...

05 July 2019

From: Breaking News

PropTech Today: Startup should inspire agents to become community pillars

This week, I want to take a look at the Israeli startup, Venn, an urban revitalisation firm which has recently received...

03 July 2019

From: Breaking News

ONE WAY TO BEAT THE INDUSTRY BLUES

 – use technology to build a trusted brand as a people-focused custodian of client money Non-stop regulatory changes in the industry are...

01 July 2019

From: Sponsored Content

Russell Quirk,Co-Founder and Advisor/Non-Exec Director of Properganda

Who are you and what does it say on your business card? That depends on which business card. One says ‘Properganda PR,...

01 July 2019

From: 60 Second Interview

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

Following Scotland’s lead – what next for England’s PRS regulation?

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

29 June 2019

From: Features

DPS adjudication case study: Rabbits and a ‘disappearing’ lawn mystery

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

29 June 2019

From: Features

PropTech Today: Six property management firms worth knowing about

I want to take the time this week to look at an area of PropTech and real estate which is seeing...

26 June 2019

From: Breaking News

Incoming – a summer of change for estate and letting agents

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

22 June 2019

From: Features

Property Natter: a guide to property startups - Part 1

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

15 June 2019

From: Features

Agents shouldn’t just sell - they must be Residential Property Experts

High Street estate agents should re-define themselves in today’s competitive market by becoming Residential Property Experts offering a wide range of...

14 June 2019

From: Breaking News

Should the lettings process become fully digital?

It’s easy to understand why people are hesitant towards processes becoming digital. It is the fear that the digital world is...

12 June 2019

From: Features

ValPal Network’s new conveyancing deal ‘can help offset fees ban impact’

Instant online valuation service The ValPal Network has revealed a conveyancing partner which it says will help agents boost referral fees.  The...

12 June 2019

From: Breaking News

Surveyors' bid to improve floorplan accuracy doesn’t measure up - claim

A PropTech firm has repeated claims it first made in March about allegedly inaccurate floorpan measurement and says a new initiative...

11 June 2019

From: Breaking News

Landlords forced to conduct more background checks in post-Brexit Britain

Theresa May’s ‘hostile environment’ policy that was implemented in 2012 was designed to make staying and residing in the UK as...

08 June 2019

From: Features

Advertising tips: be big, bold and back it up

My experience in marketing over the last 10 years has been an interesting journey, however I don’t want to bore you...

08 June 2019

From: Features

Property review website wins £1m funding to roll out nationwide

A review website set up by a former estate agent says £1m of new funding will allow it to roll out...

07 June 2019

From: Breaking News

Agents Do Charity - another weekend of wonderful fund-raising…

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

07 June 2019

From: Breaking News

Free property data service for agents launches today

A new service which aims to provide estate and letting agents with what it calls “game changing” access to property data...

06 June 2019

From: Breaking News

Banker’s brainchild: new First Time Buyer service is launched

FirstHomeCoach, the brainchild of a former HSBC banker, has launched with the aim of providing “every service” a first time buyer...

05 June 2019

From: Breaking News

Property Natter - talking women in property, Brexit investment and PropTech

In the first Q&A Natter for a while, I catch up with Angelica Donati - CEO of Donati Immobiliare Group, PropTech...

01 June 2019

From: Features

The evolution of conveyancing referrals – how can agents replace lost revenue?

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

01 June 2019

From: Features

The evolution of tenant demands explored

In today’s crowded property marketplace, the needs of tenants have changed. With a greater emphasis on quality of living, tenants are increasingly...

29 May 2019

From: Features

Flurry of new laws and regulations to come, whoever is Prime Minister

The head of the Property Redress Scheme is urging agents to prepare for yet more regulation and legislation changes likely to...

28 May 2019

From: Breaking News

What would a Corbyn government mean for sales and lettings?

While media attention has been on Theresa May, Brexit and the Tories, chatter in the agency industry has been about what...

25 May 2019

From: Features

DPS adjudication case study: Claim and counter-claim over arrears

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

25 May 2019

From: Features

Why celebrating the achievements of the industry is so valuable

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

25 May 2019

From: Features

TFB: Tenant Fee Ban or The Future Begins?

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...

25 May 2019

From: Features

Compliance clampdown on Referral Fees and Modern Method of Auction

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

24 May 2019

From: Breaking News

Many estate agencies at risk over data security, claims IT firm

An IT firm says small and medium-sized estate agencies without the infrastructure of large corporates are putting themselves and their customers...

21 May 2019

From: Breaking News

Commonhold in action – one small builder’s attempts to change the system

So far in our contribution to the campaign to replace leasehold with commonhold we have outlined the stories of some of...

18 May 2019

From: Features

Property Natter: has Purplebricks' bubble now officially burst?

Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...

18 May 2019

From: Features

How you CAN increase your chargeable fees and JUSTIFY it

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

16 May 2019

From: Sponsored Content

How to thrive and not just survive in today’s market

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

15 May 2019

From: Features

The UK's best agents and suppliers revealed at 16th annual ESTAS awards

The scores have been counted and the results are in for the 2019 ESTAS Awards, sponsored by Zoopla. On Friday, over 1,000...

13 May 2019

From: Breaking News

The tenant fee ban - another failure of government policy?

With a mere matter of weeks until the Tenant Fees Act comes in to effect, I can’t help but wonder just...

11 May 2019

From: Features

Jake Gready, Managing Director for NEXA Bristol

Who are you and what does it say on your business card? Jake Gready Managing Director NEXA Bristol What services do you provide? buying - selling...

08 May 2019

From: 60 Second Interview

Instant valuation tool being ‘retired’ with agents advised to switch

Landmark Information’s online valuation tool SmartVal is being retired by the company, with agents who use it being advised to switch to...

07 May 2019

From: Breaking News

Fees Ban, compliance and new business on agenda at Guild's roadshows

The Guild of Property Professionals' regional roadshow for existing and potential members, resumes its activities next week with a visit to...

03 May 2019

From: Breaking News

Capturing tenants when they convert to buyers

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

01 May 2019

From: Features

High-end London agency says much of 2019 success down to just one man

A statement from London-focussed agency Chestertons claims to have bucked the poor market in the capital - and says it’s partly...

01 May 2019

From: Breaking News

The man who polices the agency industry - an exclusive interview

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

27 April 2019

From: Features

Stamp Duty plummets by £1 billion following surcharge backfire

New figures from HM Revenue and Customs suggest that stamp duty receipts have fallen by no less than £1 billion. The drop...

25 April 2019

From: Breaking News

Forget PropTech and portals ... For Sale boards are still the best

A top London estate agent says the humble For Sale board remains the cheapest and most effective marketing tool - even...

24 April 2019

From: Breaking News

New industry Trading Standards team has just 14 to cover sales and lettings

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...

23 April 2019

From: Breaking News

Property Natter - events agents need to keep an eye out for

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

20 April 2019

From: Features

DPS adjudication case study: rent arrears vs property condition

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

20 April 2019

From: Features

New regulatory body for agents: will it have resources to do the job?

The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...

18 April 2019

From: Breaking News

New body to police estate and lettings agents, taking over from NTSEAT

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...

17 April 2019

From: Breaking News

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

Nurturing leads is top priority as high-profile PropTech firms join forces

Two of the PropTech sector's highest profile digital marketing suppliers are integrating in a bid to help agents nurture the leads...

16 April 2019

From: Breaking News

Slash stamp duty and scrap CGT on buy to let sales, says top Tory

An ex-housing minister and ex-Brexit secretary says he wants to radically change taxes on buy to let capital appreciation to help...

16 April 2019

From: Breaking News

Property Jobs Today - all the latest key industry moves

Hello and welcome to Property Jobs Today - your final chance before the Easter break to catch up with the key...

15 April 2019

From: Breaking News

Impact of the Tenant Fees Act - how can agents cover their costs?

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

13 April 2019

From: Features

ARLA Propertymark Conference 2019 – three key talking points

The recent ARLA Propertymark conference featured a hugely interesting line-up of speaks and session during a watershed time for the lettings...

13 April 2019

From: Features

Estate agents – here’s why you should promote the UK’s low commission fees

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

09 April 2019

From: Sponsored Content

Replacing leasehold with commonhold – we’re backing the campaign!

The leasehold scandal has received plenty of press coverage, with horror stories of people living in homes that are impossible to...

06 April 2019

From: Features

60% portal fee discounts: will this lure independent agencies to Hunters?

The chairman of franchise giant Hunters says his company’s purchasing power is such that it secures 60 per cent discounts from...

05 April 2019

From: Breaking News

Investing in people is key to your success – PropTech is neither a replacement nor exception

At PayProp we recognise that it’s the hard-working agents and other staff that make the industry a success, so training should...

04 April 2019

From: Sponsored Content

Is innovation the key to thriving in the property sector?

It’s a testing time for the property industry, amid Brexit fears, a slowing market and the looming tenant fees ban.  There’s no...

03 April 2019

From: Features

Shelter and Generation Rent? Radical? Don’t make me laugh…

Campaigning groups like Generation Rent and Shelter like to think they are simultaneously edgy and radical; likewise some think tanks believe...

30 March 2019

From: Features

Crunch Time! OnTheMarket says agents should make portal choices soon

Many estate and letting agents are receiving more leads through OnTheMarket than through Rightmove, the challenger portal claims - and it...

28 March 2019

From: Breaking News

Agents urged to ‘Think Smarter Marketing’ by top industry experts

Four high-profile industry figures have sent an open letter urging agents to think about what they call “smarter marketing” in a...

27 March 2019

From: Breaking News

PropTech Today: Nationwide proves that collaboration is worth the risk

Whether it is legacy providers with new, young businesses, or large banks with PropTech startups, all types of cross-collaboration are vital. It’s...

27 March 2019

From: Breaking News

Love or loathe us - Britain’s best agents are the best in the world

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

23 March 2019

From: Features

DPS adjudication case study: landlords claiming re-protection deposits

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 March 2019

From: Features

In Defence Of Agents - the article a newspaper wouldn't publish...

A high profile agent has written a robust defence of the industry following a critical article in a business newspaper - but...

22 March 2019

From: Breaking News

Why ongoing training and support is crucial for new software

To get the absolute most from your estate or letting agency business, it’s vital that you partner with the right software...

19 March 2019

From: Sponsored Content

The government must stop using agents to carry out their dirty work

I don’t believe it’s unfair to state that our government, indeed, the entire political establishment is in some turmoil at the...

16 March 2019

From: Features

Rent controls won’t solve London’s shortage of affordable housing stock

The topic of introducing rent controls in London crops up time and time again in our industry. But it’s been hitting...

16 March 2019

From: Features

Agents slam “regurgitated rhetoric” in Hammond’s damp squib statement

Estate agents have responded cynically to the small-fry property sector announcements made by Chancellor Phillip Hammond in yesterday’s spring statement mini-Budget. Overshadowed...

14 March 2019

From: Breaking News

Stop indulging councils over rental licensing and local schemes

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...

09 March 2019

From: Features

No more ‘no DSS’ – is the government wasting its time?

Last week, the Ministry for Housing, Communities and Local Government announced a number of measures aimed at further tackling homelessness, including...

09 March 2019

From: Features

Countrywide chiefs tell EAT: Sales hit by Brexit but we're ready for Fees Ban

Countrywide’s executive chairman and group managing director have spoken to Estate Agent Today about the impact of Brexit on the company,...

07 March 2019

From: Breaking News

Countrywide warns on 2019 but claims 'five pillars of progress' in recovery

Countrywide's report to shareholders this morning warns that the residential market is heading for a difficult 2019 which may hit the...

07 March 2019

From: Breaking News

How to keep landlords happy in 2019

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

06 March 2019

From: Features

Mikus Opelts, CEO of Giraffe360

Who are you? Mikus Opelts, CEO of Giraffe360 What is Giraffe360 and what does it do? Giraffe360 is a unique digital photography subscription service...

05 March 2019

From: 60 Second Interview

Property Natter: should you be making your agency Instagram-friendly?

Instagram (or, as the younger generation would have it, Insta) is, by any measure, massive.  Only launched in October 2010, it’s a...

02 March 2019

From: Features

Agency defends Trustpilot online reviews as transparent and honest

Chancellors says it has over 10,000 reviews on Trustpilot, making it the most reviewed High Street agency on the platform.  In a statement...

28 February 2019

From: Breaking News

Why traditional property management as we know it is over

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...

27 February 2019

From: Features

What are HMRC looking for?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

25 February 2019

From: Sponsored Content

DPS adjudication case study: Delivery claim made by landlord

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 February 2019

From: Features

PropTech Today: Money for good behaviour? PropTech helping renters

Interesting news this week from South Africa where the PropTech startup, Flow, has raised R20m in the country’s 'biggest PropTech seed...

20 February 2019

From: Breaking News

It’s time we stopped fixating on shoddy landlords

Barely a day goes by when we don’t read a new report on the unscrupulous practices of landlords; of the sub-standard...

16 February 2019

From: Features

Setting your website apart with the latest PropTech

We all know the three essential things an estate agent must have on their website include the ability to be able...

13 February 2019

From: Features

Lee Dahill, Director of Sales for the Today publications and The ValPal Network

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

12 February 2019

From: 60 Second Interview

This needs to be the start of redress reform, not the end

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

09 February 2019

From: Features

Countrywide brand backs review website set up by former agent

A review website has launched that describes itself as “a new and powerful research and marketing tool in the residential property...

07 February 2019

From: Breaking News

Why agents need smart review platforms to improve customer experience

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

06 February 2019

From: Features

No Sale, No Fee - how EweMove bucked the online sector's stagnation

The Property Franchise Group says its online/hybrid agency EweMove traded profitably throughout  last year and will show “a significant improvement” over...

06 February 2019

From: Breaking News

Property Natter: will the real Housing Minister please stand up?

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...

02 February 2019

From: Features

DPS adjudication case study: Rent arrears challenged by evicted tenant

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

02 February 2019

From: Features

A new approach to data can empower Generation Rent to buy

Purchasing a property. It’s a key life goal that so many Millennials aspire to - yet one that has become frustratingly...

02 February 2019

From: Features

Common outsourcing myths busted

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

01 February 2019

From: Sponsored Content

Simon Duce, Managing Director.

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

01 February 2019

From: 60 Second Interview

What’s next for property imagery?

There’s no end to the PropTech and photography solutions available to estate agents these days to help them sell good, old-fashioned...

30 January 2019

From: Features

PropTech Today: Homes-as-a-service could be your greatest weapon

By thinking outside the box, agents can truly embrace the idea of space-as-a-service and create entirely new, and highly valuable, streams...

30 January 2019

From: Breaking News

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

Review – what did we learn from the Guild Conference?

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

26 January 2019

From: Features

NAEA and Guild back government's new Housing Complaints service

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

25 January 2019

From: Breaking News

PropTech Today: What next for agents if virtual assistants take over?

If Artificial Intelligence (AI) technology is as sophisticated as they say, Porter Pioneers’ launch could leave agents kicking their feet.  Those of...

23 January 2019

From: Breaking News

Micro-homes: could they solve the first time buyer crisis?

A think tank is suggesting that micro-homes could be the answer to London’s shortage of available homes for first time buyers. The...

22 January 2019

From: Breaking News

On second thoughts…not all government legislation is bad

I often speak of my wish to see property taken out of the hands of politicians. Indeed, this is likely to...

19 January 2019

From: Features

Case Study: Noise issue could cost agent £9000

Our latest case study come from a recent news item to have hit the industry and national press. A disgruntled tenant is claiming...

16 January 2019

From: Sponsored Content

Beccy Moore. Office Manager for Nicholas Humphreys

Who are you and what does it say on your business card? Beccy Moore. Office Manager for Nicholas Humphreys Tell us more about Nicholas...

14 January 2019

From: 60 Second Interview

The future's bright - here's how your agency can thrive in 2019

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

12 January 2019

From: Features

Does your tenant require an increased power supply?

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

12 January 2019

From: Features

Brexit: where does our industry stand? and where do you stand?

It’s the word on everyone’s lips: after two and a half years of debate, and months before that leading up to...

11 January 2019

From: Breaking News

In Light of the Fee Ban, Can PropTech Firms Damage Control?

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

10 January 2019

From: Sponsored Content

Welcome to 2019: The Year of Brexit and Ban

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

02 January 2019

From: Features

What next for property in 2019?

As 2018 draws to a close, it is fair to say that stretched affordability and uncertainty over the Brexit negotiations has...

29 December 2018

From: Features

The top 10 property personalities of 2018

There’s nothing new about identifying 10 figures who have helped shape an industry over the past year, but that doesn’t mean...

28 December 2018

From: Features

Property Natter – A to Z of the property market for 2018

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

22 December 2018

From: Features

DPS adjudication case study: replacement of a damaged carpet

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

22 December 2018

From: Features

Three key dates for letting agents in 2019

With a new year nearly upon us, it’s always a good idea to be aware of the major events that are...

21 December 2018

From: Sponsored Content

Is the deposit-free rental model a good idea?

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

15 December 2018

From: Features

Agents Do Charity - a huge it's-nearly-Christmas edition...

So this is (almost) it. Next week may be a quiet one for business as vendors and landlords alike begin to...

14 December 2018

From: Breaking News

What are the biggest challenges facing letting agents in 2019?

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

12 December 2018

From: Features

Yet ANOTHER online agency wants £750,000 crowdfunding investment

Vesta, which describes itself as “the new online marketplace for buying and selling rental property” has launched a bid to raise...

12 December 2018

From: Breaking News

What do modern renters want from letting agents?

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

05 December 2018

From: Features

DPS adjudication case study: charges for court appearances?

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

01 December 2018

From: Features

PropTech Today: New tech offerings require action from the high street

I’m spending a lot of time in airport terminals waiting for flights. They’re not the most comfortable of surroundings, but at...

28 November 2018

From: Breaking News

‘Only fittest will survive’ says agent making eighth acquisition of 2018

Yorkshire agency Linley & Simpson is on the acquisition trail yet again - and it’s revealed its eighth deal of the...

23 November 2018

From: Breaking News

Have a Ball with Agents Giving! - win two FREE tickets today

It’s Friday and what better way to kick off the weekend than winning two completely FREE tickets for the industry event...

23 November 2018

From: Breaking News

Could AI play a role in the lettings sector?

Artificial intelligence (AI) is playing an increasingly important role in our lives – from virtual assistants such as Amazon’s Alexa and...

20 November 2018

From: Sponsored Content

Two FREE tickets to the Agents Giving Christmas Ball - you could be there!

We are delighted to have two completely FREE tickets available for the industry event of the season - the Charity Christmas...

20 November 2018

From: Breaking News

Property Natter: could these innovations change the market forever?

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

17 November 2018

From: Features

What is the key to a smooth and efficient pre-tenancy process?

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

14 November 2018

From: Features

PropTech Today: Agents - here’s why you need to differentiate more

I remember renting flats when I was a 25-year-old negotiator at Foxtons. Many of you will remember my love for the...

14 November 2018

From: Breaking News

Foxtons confirms six branch closures - but says no more to come

Foxtons has this morning confirmed that it has now closed six branches. There was high-level publicity given to the closure of its...

13 November 2018

From: Breaking News

Rollo Miles, from Agent & Homes

Who are you and what does it say on your business card? It just says “Agent” for, at the end of the...

08 November 2018

From: 60 Second Interview

Interview About the Venture

1.             Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...

06 November 2018

From: 60 Second Interview

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

Agents offer glasses not headsets for Virtual Reality viewing of properties

Estate agency and property consultancy JLL is offering a clip-on accessory which it claims can be put on to a mobile...

31 October 2018

From: Breaking News

Is that it? Industry downbeat after lacklustre Budget for housing

The agency industry has reacted in a broadly downbeat way at the relatively few housing-related proposals that were announced in yesterday’s...

30 October 2018

From: Breaking News

Stamp duty relief for first time buyers extended by Chancellor Hammond

Stamp duty relief for first time buyers of full-priced houses and apartments is to be extended to first time buyers of...

29 October 2018

From: Breaking News

Budget briefing - Seven things to watch for today

Perhaps it’s been our pre-occupation with Brexit, or on the other hand maybe we’re bored with politics, but this year’s Budget...

27 October 2018

From: Features

We need to wake up before we sleepwalk into a housing crisis

It’s now almost a month since the government introduced new rules on Houses in Multiple Occupation (HMO), as part of its...

27 October 2018

From: Features

Three-year tenancies - should they be compulsory?

An open rental market, where neither landlord nor tenant is in a dominant position, enables rents to rise and fall, which...

27 October 2018

From: Features

The dos and don’ts of email marketing

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

24 October 2018

From: Features

Property Jobs Today - catch up with key moves within the industry

If it’s Monday it must be Property Jobs Today, your round up of the industry’s key moves. Are you changing jobs yourself?...

22 October 2018

From: Breaking News

When and why are your customers getting in touch?

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

20 October 2018

From: Features

Agents Do Charity - and there isn't a backstop in sight...

Bored with Brexit? Baffled by the backstop? Troubled by the transition period?  Well here’s a promise - there’s no mention of the...

19 October 2018

From: Breaking News

Property viewings - how to keep up with evolving consumer demands

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

17 October 2018

From: Features

Government unveils new body 'to raise agency standards'

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...

12 October 2018

From: Breaking News

Virtual Viewings - Strutt & Parker is first national agency to provide them for buyers

Strutt & Parker is offering free Virtual Viewings to 1,000 new clients, and says it's the first national agency to offer such...

09 October 2018

From: Breaking News

Property Natter: what impact has Google had on the property market?

Google celebrated its 20th birthday last month. Yes, it might be hard to recall a time when it wasn’t integral in...

06 October 2018

From: Features

Ex-Savills man launches For Sale By Owner service cutting out agents

A website has officially launched this morning, aiming to push the concept of US-style For Sale By Owner online property marketing...

02 October 2018

From: Breaking News

Marco Ferrara, Director of Tili

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

26 September 2018

From: 60 Second Interview

PropTech Today: Is it time we had digital connectivity ratings for the home?

I am a patient man; a pacifist. Yet there is little in life right now that would satisfy me more than...

26 September 2018

From: Breaking News

Property Natter – legislation, legislation, legislation

Landlords and letting agents might feel they’ve taken a bit of a battering from the government in recent years – and...

22 September 2018

From: Features

PropTech Today: will Unmortgage change our industry forever?

Those of you who receive (and read) my Sunday PropTech Review will know that, by far and away, the most shared...

19 September 2018

From: Breaking News

Investor-to-investor agency claims strong quarter despite market woe

Yieldit, an online agency that specialises in selling investment houses and apartments with tenants in situ, is claiming a strong quarter...

18 September 2018

From: Breaking News

Meet Tili, the free digital assistant that’s delivering new revenue streams for the property industry

Tili does all the work to deliver a smooth home move for customers and income for agents. An innovative and easy to...

17 September 2018

From: Sponsored Content

Agents Do Charity - and it's time to show off your talent...

Yes, there’s no getting away from it - although the autumn has only just begun, charity work is firmly aiming at...

14 September 2018

From: Breaking News

Amazing but true - homes are larger (not smaller) than years ago...

A housing academic claims that while popular belief has it that homes are getting smaller, the typical living space in England...

12 September 2018

From: Breaking News

Winding up: agency closes and 30 complaints made about customer money

An established estate agency in Guernsey is being listed as 'voluntarily winding up' and liquidators have been appointed. Concerns about Sarnia Estate...

31 August 2018

From: Breaking News

CPRs; the implications

In 2014 The Properties Misdescriptions Act was repealed and replaced with the Consumer Protection from Unfair Trading Regulations, otherwise known as...

29 August 2018

From: Sponsored Content

Property Natter: are we on the verge of a cashless, paperless society?

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

25 August 2018

From: Features

Five simple ways to improve renter satisfaction

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

25 August 2018

From: Features

'Voluntary Right To Buy' pilot launched in one region

A regional pilot has been launched for what is called the Voluntary Right to Buy - a scheme giving housing association...

17 August 2018

From: Breaking News

Government quietly scraps controversial sell-off of large homes

The government has quietly scrapped a proposal to force councils to sell off their most valuable assets, which would have included...

16 August 2018

From: Breaking News

Property Natter: Q&A with Stephen Ludlow, ludlowthompson

Next week ludlowthompson celebrates its 25th anniversary. Here, I catch up with Stephen Ludlow, co-founder and now executive director of the...

11 August 2018

From: Features

Property concierge: could this be one of agents’ future tenant services?

With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...

04 August 2018

From: Features

EweMove still in profit as The Property Franchise Group reports growth

A trading statement this morning from The Property Franchise Group says its online brand, EweMove, is still trading profitably - and...

01 August 2018

From: Breaking News

Government goes on holiday as agents go on waiting

It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...

28 July 2018

From: Features

Property Natter: a changing of the guard?

The big story to break this week in the property world was the announcement by the new owner of Humberts that...

28 July 2018

From: Features

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

PropTech Today: How can agents boost revenue with Open Banking?

Since January 2018, nine of the UK’s biggest banks have allowed competitors direct access to customer data as part of the...

25 July 2018

From: Breaking News

Property Jobs Today - plenty of industry moves as the holidays start...

Hello and welcome to the regular Monday feature, Property Jobs Today. There’s plenty going on despite the summer holidays beginning for many...

23 July 2018

From: Breaking News

 Property Natter: what has 2018 brought so far?

First things first, I have to mention the World Cup. The dream is over, football’s not quite coming home (not until...

14 July 2018

From: Features

Three-year tenancies will have biggest impact when things go wrong

Amid the headline-grabbing political manoeuvring over Brexit, a policy proposal which could have serious ramifications for private landlords, and those who...

14 July 2018

From: Features

Success for 20 year old agency owner with big plans for the future

An agent who is only 20 - and who set up his own firm when he was still a teenager -...

13 July 2018

From: Breaking News

New Housing Minister makes his first statement - all 93 words of it

The new housing minister, Kit Malthouse, has made his first formal statement from the Ministry of Housing, Communities and Local Government. It...

12 July 2018

From: Breaking News

If we’re to be taken seriously, our industry needs a Tsar says agency chief

A leading agency chief says the frequent churn of housing ministers means there is only one answer if our industry wants...

11 July 2018

From: Breaking News

PRS 2.0 – it’s time to focus on retention rather than churn

Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...

07 July 2018

From: Features

New service aims to help 'Right Of First Refusal' leasehold flat owners

A new website has been set up specifically to help leasehold flat owners who have been served a Section 5 Notice...

04 July 2018

From: Breaking News

153 estate agents go bust and 7,000 at risk, says insolvency firm

An insolvency firm claims 153 estate agencies have gone bust in the past year with more than 7,000 “showing signs of...

02 July 2018

From: Breaking News

Back to the future? - Industry experts predict estate agency in 2028

A decade ago we were still years away from Purplebricks, Countrywide was a colossus in the industry, no one had thought...

02 July 2018

From: Breaking News

Security deposit cap – where do landlords and tenants stand?

We’re lucky enough to interact with thousands of landlords and tenants every month. As a result, we get the chance to...

27 June 2018

From: Features

Tom Cummuskey, Sales & Marketing Manager at Kremer Signs

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...

27 June 2018

From: 60 Second Interview

Right To Buy: top agency hints at need for 'fundamental review'

Savills has suggested that it may be time for a fundamental review of what’s left of the flagship policy of Margaret...

20 June 2018

From: Breaking News

PropTech Today: Corporate living? No thanks

The pace of change is extraordinary. As we reach the middle of one conversation, rumblings of the next already begin. I think...

13 June 2018

From: Breaking News

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Agency on a mission - family-run firm pledges profits for the homeless

A London estate agency run by a brother and sister is trying something completely now - it pledges to use some...

08 June 2018

From: Breaking News

Agents Do Charity (and sorry, we mention Donald Trump this week...)

We have the presidential seal of approval for our Agents Do Charity this week - well, sort of, but we don’t mean...

08 June 2018

From: Breaking News

Be in charge of your own destiny – what does the future hold?

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

30 May 2018

From: Features

Agents' PropTech Toolshed: Virtual tours - fab or fad?

Firstly, my sincere apologies - it has now been over a month since my last PropTech blog, doesn’t time fly!  In the...

26 May 2018

From: Features

Are cultural stereotypes damaging the UK property sector?

100 years ago, 90% of the UK population rented a home. Today, that figure has flipped, and over two thirds are...

26 May 2018

From: Features

Sotheby’s International Realty launches first 'agent-branded' augmented reality app

Sotheby's International Realty has launched what it claims to be the first 'real estate-branded' augmented reality (AR) app. 'Curate', which is now...

25 May 2018

From: Breaking News

Letting agents – here’s why your landlords should be targeting middle-aged renters

There is a common misconception that the private rented sector (PRS) is entirely made up of young professionals and students. While...

18 May 2018

From: Sponsored Content

Crisis? What crisis? London agents' success stories defy market

High-end London chain Marsh & Parsons, part of the LSL Property Services empire, has opened in 30th office in Chiswick.  “Chiswick’s wonderful...

18 May 2018

From: Breaking News

Going green: Agent sells car and instead walks and cycles everywhere

Estate agents don’t necessarily have the most eco-friendly image as an industry - but here’s one who’s really making a statement...

15 May 2018

From: Breaking News

The future for Countrywide - Paul Creffield interview

The rise and fall - and perhaps rise again - of Countrywide has been of enduring interest to the agency industry...

12 May 2018

From: Features

GDPR Weekly: Best practice for gaining consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

08 May 2018

From: Breaking News

Fees ban does not mean agents can be devoid of quality

Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...

05 May 2018

From: Features

Ben Robinson, Director of Agency Services at Landmark

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

03 May 2018

From: 60 Second Interview

Time is money.

How much more of it would you have if you could do all your month-end payments and reconciliations in a couple...

03 May 2018

From: Sponsored Content

Ombudsman: few agent complaints compared to those over new homes

One of the three official redress bodies serving the estate and lettings agency industry has conducted a survey of complaints across...

02 May 2018

From: Breaking News

PropTech Today: technology solutions; is this even legal?

Today is the day. 1,600 people will gather in London for FUTURE: PropTech, an event I have supported when there were...

02 May 2018

From: Breaking News

May's new housing adviser is ex-Shelter ex-Livingstone policy chief

Theresa May has appointed a controversial former Shelter executive as her new housing policy adviser working in Whitehall. Toby Lloyd was until...

01 May 2018

From: Breaking News

Vote Conservative...get Labour?

If you want to know whether buy to let, landlords and letting agents will be in the firing line for more...

28 April 2018

From: Features

Transaction volumes now “a little scary” warns leading market analyst

Leading housing analyst Kate Faulkner says the current low transaction level is “a little scary” because with so few sellers, buyers...

25 April 2018

From: Breaking News

How can deposit replacement schemes benefit agents and their clients?

In recent months, there’s been a notable move in the rental market towards deposit replacement products in place of traditional security...

18 April 2018

From: Features

PropTech Today: Selling my flat part three - putting the onus on the individual

I’m writing this a week into my instruction decision. It has been a fascinating journey to date. As I discussed last week,...

18 April 2018

From: Breaking News

GDPR Weekly: Legitimate interest for estate and letting agents

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

17 April 2018

From: Breaking News

Guild celebrates strong field for special ESTAS Awards category

The Guild of Property Professionals has given details of a strong field of potential winners in this week’s ESTAS awards.  This year...

17 April 2018

From: Breaking News

It’s not what you say, it’s the way that you say it

‘Respect’ is the new mantra for politicians: whether it’s about street gang leaders, social media trolls or those on either side...

14 April 2018

From: Features

Awais Ahmad - Founder and CEO of Hystreet

Who are you and what does it say on your business card? Awais Ahmad - Founder and CEO of Hystreet (I don’t...

11 April 2018

From: 60 Second Interview

GDPR Weekly: Can agents use 'soft opt-in'?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

10 April 2018

From: Breaking News

Property Jobs Today - the latest moves around our industry...

Hello and welcome to this week’s Property Jobs Today, our regular Monday look at key moves inside our industry. Everyone mentioned here...

09 April 2018

From: Breaking News

Ombudsman to hold Rightmove webinar as redress race hots up

The Property Ombudsman, Katrine Sporle, is to hold a briefing on the government’s redress reform on Wednesday - five days before...

09 April 2018

From: Breaking News

Create a ‘plan’ of action to help sell more properties

Floor plans are an essential marketing tool, which play an important part in helping an estate agent sell a home.  A floor...

07 April 2018

From: Features

Agents' PropTech Toolshed: Marvellous maintenance

Just like that, the Easter Bank Holiday has come and gone and I find myself now looking ahead to the Summer.  The...

07 April 2018

From: Features

What do estate agents need on their website?

In the modern marketplace – where people live their lives on their smartphones and tablets, social media has a bigger influence...

06 April 2018

From: Sponsored Content

Six mistakes to avoid when taking property photographs

You don’t have to look far to see an abundance of photo failures, just head to any property portal and they’ll pop...

04 April 2018

From: Features

EweMove branch total now up to 122 following latest franchise deals

Hybrid agency EweMove says it has seen four portfolio acquisitions and 29 new areas ‘purchased’ by franchisees since June 2017, taking...

04 April 2018

From: Breaking News

GDPR Weekly: Evidence and documentation of marketing consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

03 April 2018

From: Breaking News

PropTech Today: Is AI set to transform the world of property?

Last week, a story was published by CNBC about a couple who sold their home, for above the asking price, without...

28 March 2018

From: Breaking News

Ombudsmen get ready to slug it out for dominance

Have you noticed a new turf war going on on the fringes of the agency world? It’s not a high-profile battle like...

17 March 2018

From: Features

Phil Spencer launches new online advice service for buyers

TV property expert Phil Spencer is launching an online advice service for buyers and tenants, including offering guidance on the specific...

15 March 2018

From: Breaking News

Ombudsman seeks public views on problems with agents and wider industry

Ombudsman Services, which recently announced it was quitting its role as one of three approved redress schemes for estate and lettings...

12 March 2018

From: Breaking News

Property Jobs Today - all the moves from across the industry

Welcome once again to Property Jobs Today, the notice-board for agents, suppliers and other property professionals moving within, out or in...

12 March 2018

From: Breaking News

Countrywide reveals 'Back To Basics' plan for 2018 and scraps online service

The troubled Countrywide group has this morning revealed its recovery plan to get - in its words - ‘back to basics’...

08 March 2018

From: Breaking News

Simple tips to take professional property photos

Getting your property marketing right is vital, and the starting point is with professional images.  With most buyers browsing the internet for...

07 March 2018

From: Features

5 reasons landlords love PayProp

Your buy-to-let investment is an extremely valuable asset and you need to know the income generated from it will be safely...

05 March 2018

From: Sponsored Content

Agents' PropTech Toolshed: Choosing and leveraging your software

Firstly, a huge thanks to everyone who shared and commented on my first blog and for all those that emailed me...

03 March 2018

From: Features

Foxtons profits and sales drop - but much better figures from Connells

Foxtons has reported its 2017 figures to shareholders and the City this morning and as expected they show sharp falls in...

28 February 2018

From: Breaking News

Property Natter – a property invasion on our tellies

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

24 February 2018

From: Features

Rightmove: another massive leap in revenue thanks to agents' fees

Rightmove has reported another very large leap in revenue in 2017 and a modest rise in agency and new home customers...

23 February 2018

From: Breaking News

Exclusive: London chain Dexters snaps up high-profile independent company

Estate Agent Today can reveal that one of London’s best known agency chains has acquired one of the capital’s leading independent...

22 February 2018

From: Breaking News

GDPR Weekly: Taking the first steps towards compliance

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

20 February 2018

From: Breaking News

Government launches surprise consultation on property redress

The government has launched a surprise consultation on the creation of a new redress system for customers of agents and others...

18 February 2018

From: Breaking News

Countrywide's earnings could be lower than expected, warns Jefferies

City broker Jefferies is warning that Countrywide’s earnings as calculated through the EBITDA measure could drop to as little as £50m -...

15 February 2018

From: Breaking News

Property Natter – Q & A with Isobel Thomson, NALS

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

10 February 2018

From: Features

Client Money Protection insurance: Protecting you and your clients

A new year means new predictions for what’s to come in the letting industry. Sometimes things come to fruition as expected....

10 February 2018

From: Features

Rental market analysis: what is the outlook for 2018?

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...

08 February 2018

From: Sponsored Content

Housing: its part in Theresa May's downfall

It’s probably unwise to write too much about politics these days. The most fanciful predictions turn out to be less wild...

03 February 2018

From: Features

Property Franchise Group upbeat after reversing most EweMove losses

The Property Franchise Group’s trading statement this morning reveals a huge 23 per cent rise in revenue for 2017 - £10.2m...

31 January 2018

From: Breaking News

Ten top tips for selling your business in 2018

What do you need to know if you are considering selling your sales or lettings business?  Here’s ten top tips to think...

24 January 2018

From: Features

Buy-to-Let – are we losing sight of what’s important?

Last week’s news that the lettings fee ban is unlikely to materialise before next spring was perhaps to be expected. Ever since...

20 January 2018

From: Features

AI investment shows increasing importance of new tech for agents

For a while now, property and technology have been combining seamlessly to offer the industry innovative solutions to often complex problems....

19 January 2018

From: Sponsored Content

Footfall no longer on the High Street says agency after relocation

An estate agency that is moving from a high street to a business centre says it is relocation because footfall has...

16 January 2018

From: Breaking News

Consultations - Why do so few participate?

It’s no surprise that figures don’t always show the results or consequences we expect - even if they are entirely accurate. Look...

06 January 2018

From: Features

PropTech Today: 14 industry leaders give their  2018 predictions

Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...

03 January 2018

From: Breaking News

Online portal-style platform will charge agents if it finds buyers

An online intermediary platform called OpenMoov has been set up which instructs agents on behalf of sellers and tenants - and...

02 January 2018

From: Breaking News

MPs consider Brexit impact on estate and letting agency industries

A House of Commons committee has prepared a briefing document on areas of the UK residential and commercial properties sectors most impacted...

02 January 2018

From: Breaking News

What next for property in 2018?

What a year it’s been! Back in 2016 we had Brexit, a new prime minister, Donald Trump’s election, and so when...

30 December 2017

From: Features

Agents reminded of GDPR responsibilities as implementation nears

A major industry supplier has reminded estate and letting agents that they have to check their responsibilities and systems ahead of...

21 December 2017

From: Breaking News

Property Natter: things to look out for in 2018

Another new year is nearly upon us and, once we’ve got the season of mince pies, mulled wine, pigs in blankets,...

16 December 2017

From: Features

PropTech Today: Bitcoin is technology, not just currency

Bitcoin has smashed into the headlines again recently with major news outlets describing the ever increasing worth of this wildly volatile...

13 December 2017

From: Breaking News

New software helps agents list unsold properties on short-let sites

The short let management company Lavanda - backed by Harry Hill, former chief of Rightmove and Countrywide - has launched software...

12 December 2017

From: Breaking News

Carbon monoxide myths: what do letting agents need to know?

Landlords are being urged to step up and ensure that all rented properties and accommodation meet recent laws relating to carbon...

02 December 2017

From: Features

Property Natter: A to Z of the property industry for 2017

As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been.   Even better, this property-based...

25 November 2017

From: Features

Property industry reacts to the Autumn Budget

Earlier this week, Chancellor Philip Hammond delivered the Autumn Budget with a strong focus on housing.  The decision to cut stamp duty...

25 November 2017

From: Features

Agents should ‘counter media idea that it's an unaffordable market’

A housing market expert says agents should be more pro-active and explain to the public that contrary to popular belief, some...

20 November 2017

From: Breaking News

Property experts reveal their Autumn Budget wishlist

The housing industry has set out a list of demands in advance of the government’s hotly anticipated Autumn Budget on Wednesday.  Despite...

18 November 2017

From: Features

Why the last fortnight might not matter

It’s something of an understatement to say it’s been a busy fortnight for the industry in terms of announcements, consultations and...

04 November 2017

From: Features

Financial crime – are estate agents at risk?

The spread and sophistication of financial crime in the UK in recent years has been unprecedented.  Figures from UK Finance show that...

04 November 2017

From: Features

Former Countrywide agent moves into property staging business

A former estate agent has teamed up with two interiors experts to offer a home staging rental service to dress properties...

30 October 2017

From: Breaking News

Jostling for position: battle of the property portals continues

The fact is that most house hunters simply do not have the time, let alone the inclination, to trawl around properties...

28 October 2017

From: Features

'Agents worried about 2018 should sell up now' advises analyst

An industry analyst says some agents may find it tough to survive in 2018 if they’re hit by a double whammy...

24 October 2017

From: Breaking News

Consultation isn’t a substitute for action

Another week, yet more consultations - the agency industry can’t complain about not being asked for its views recently. The latest were on...

21 October 2017

From: Features

Franchise agencies continue war of words over merger terms

Statements from The Property Franchise Group and Belvoir continue to ramp up the war of words between the two agency groups...

20 October 2017

From: Breaking News

Property Natter: reputation, renewables and an online revolution

They say presentation is key (something that Theresa May now knows all too well after her calamitous conference speech). But equally...

14 October 2017

From: Features

Back To The Future: a short history of rent controls

Like many of Labour’s recent policy proposals, its call for rent controls leaves more questions than answers.  There has been widespread criticism...

07 October 2017

From: Features

Party conference season - A housing plan for UK Plc

And so concludes another party conference season.  We’ve followed the great and the good (both terms are debatable) around Torbay, Bournemouth,...

07 October 2017

From: Features

Get paid on time: Q&A with PayProp's Neil Cobbold

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

30 September 2017

From: Features

Can estate management open doors for letting agents?

The UK is home to four million leasehold properties in private ownership, according to government figures. The majority of which require...

30 September 2017

From: Features

Agents Do Charity - with your chance to win new funding too...

Every week we carry reports of how great causes are helped by individual agents and other property professionals - this week...

29 September 2017

From: Breaking News

Franchise giant uses emotional video to win buyers and landlords

The UK’s largest high street property franchise, Belvoir, has launched a new video called #MovingMemories to attract buyers and landlords to...

26 September 2017

From: Breaking News

Q&A with Moneypenny Team Manager Nicola Jackson

What does your role involve? As team manager for the property team, I make sure PAs and clients are happy and...

21 September 2017

From: Sponsored Content

No key speech by Labour housing spokesman at party conference

Labour’s shadow housing minister John Healey is reported to be one of a number of prominent front bench opposition spokespeople being...

18 September 2017

From: Breaking News

The return of the Green Deal - are you ready for MEES?

Some good news is here for landlords and letting agents worried about the energy efficiency rating of their property – the...

09 September 2017

From: Features

Tips for surviving the ban on letting agent fees

Parliament is sitting again and the entire lettings industry is waiting with bated breath for more detail on the government’s proposal...

09 September 2017

From: Features

Vetting tenants to ensure they are all they seem

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...

26 August 2017

From: Features

Property Natter – are you GDPR-ready?

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

19 August 2017

From: Features

Nil deposit schemes – a new era for the rental market?

Research from the Centre for Economics and Business Research has shown that the cost of the average rental deposit is expected...

19 August 2017

From: Features

“Super short-term rentals” and subletting: the future of the private rented sector

Historically, short-term rentals have been an unattractive business for the majority of estate agents and property managers. Scarcity of demand from tenants...

04 August 2017

From: Features

The Property Ombudsman expels three agencies

Three agencies have been expelled from membership of The Property Ombudsman for two or more years, after failing to pay awards...

28 July 2017

From: Breaking News

Foxtons' slump in sales means 55% of revenue now from lettings

Foxtons has reported its half-year figures for the six months to the end of June and, as expected, they show how...

27 July 2017

From: Breaking News

PropTech Today: The long-term future of renting is short-term lettings

You may have heard that Airbnb and property management company, Lavanda has closed a £1 million angel investment round.  Backers include Purplebricks...

19 July 2017

From: Breaking News

Scrap the bureaucracy and let’s have simple rental regulation

That the private rental sector has become the government’s whipping boy for housing problems - landlords in particular, letting agents almost...

14 July 2017

From: Features

Isn’t it time that property remembered what is important?

For those of us working within the property sector, we’re in the very midst of what, for generations, has been one...

14 July 2017

From: Features

Agents Do Charity - even in this great week of sport...

Wimbledon finals and the British Grand Prix await us this weekend and The Open begins a few days later, completing what...

14 July 2017

From: Breaking News

Huge overhaul of agents' data protection systems needed, says expert

Estate and letting agents are being urged to prepare for new data protection legislation coming into effect next year - but...

11 July 2017

From: Breaking News

Avoid unwanted hassles: Q & A with Jack Webb-Heller, Rent4sure IT director

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

08 July 2017

From: Features

How independent agents use SEO to take on national brands

How many property professionals are truly happy with their revenue? High levels of competition from new market entrants is a significant...

08 July 2017

From: Features

Are the professional bodies singing with one voice?

As an agency business, how much are you spending on professional body memberships? Perhaps it’s time to question how much you...

08 July 2017

From: Features

Five things you should know about data mining

Our recent roundtable on the government’s proposed ban on letting agent fees charged to tenants generated ten tips for growing your...

08 July 2017

From: Features

Property Natter: Q & A with Mark Goddard, MD of ZPG Property Services

Mark Goddard was the founder and CEO of The Property Software Group (PSG), a property software solutions firm established in 2007,...

01 July 2017

From: Features

Controversial £2.875m raffle of Right To Buy house is back on

The controversial raffle of a home reportedly purchased in 2014 under the Right To Buy scheme for just £360,000 is back...

30 June 2017

From: Breaking News

Queen’s speech: Property industry reacts to proposed tenant fee ban

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...

23 June 2017

From: Features

Learning and growth - top tips for upskilling

Our recent roundtable on the government’s proposed ban on tenant fees generated 10 tips for growing your business. Since then, we’ve been...

23 June 2017

From: Features

Uncertainty over government 'aim' to streamline house buying process

The detailed paperwork accompanying the Queen’s Speech includes the Conservative party manifesto pledge to streamline house buying - but gives no...

22 June 2017

From: Breaking News

Conveyancers set out their ideas for leasehold reform

A cluster of conveyancing and legal experts, known as the Legal Sector Group, has published a raft of proposals on leasehold...

21 June 2017

From: Breaking News

Foxtons says Brexit destabilising sales but allowing lettings to thrive

The managing director of lettings at Foxtons says Brexit and domestic political uncertainty have become ‘the new norm’ in the London...

20 June 2017

From: Breaking News

Would you ‘let’ a property go under the hammer?

The popularity of property auctions in the UK has increased enormously in recent years, supported by popular TV shows such as...

17 June 2017

From: Features

Housing industry reacts to shock general election result

The housing industry has responded with shock, joy, and jitters, after Theresa May’s snap general election went catastrophically wrong, leaving her...

10 June 2017

From: Features

Redress schemes working together to drive out 'poor practice'

The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...

07 June 2017

From: Breaking News

How to create new revenue streams for your letting agency

Our recent roundtable on the government’s proposed ban on tenant fees generated a selection of tips for growing your business. We’re now...

03 June 2017

From: Features

PropTech Today: Uber and Moda Living collaborate on Build to Rent

It has been announced that Uber, the taxi company, has teamed up with build to rent firm, Moda Living, to ‘revolutionise renting’.    This...

31 May 2017

From: Breaking News

The ESTAS – the UK’s best letting agents have their say

The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...

27 May 2017

From: Features

Reform of buying and selling - The industry should prepare now

The banning of letting fees levied on tenants has dominated the industry headlines in recent months but this election campaign suggests...

27 May 2017

From: Features

How service drives up standards of student lets

Student accommodation is positively luxurious compared with the drafty digs of my student days. En-suites, studio flats, even cinemas in halls...

27 May 2017

From: Features

ZPG reports big surge in agents and listings over past six months

ZPG has published its half-year figures this morning showing a six per cent rise in the number of agents and a...

24 May 2017

From: Breaking News

Housing quango chief is new chair of Ombudsman council

Baroness Diana Warwick (below right) has been appointed chair of The Property Ombudsman scheme’s independent council. A life peer for the past 18...

23 May 2017

From: Breaking News

Estate agents strike gold at the ESTAS

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

20 May 2017

From: Features

Reviewing your business objectives – five top tips

Our recent roundtable on the proposed ban on tenant fees generated ten tips for growing a lettings business. We’re exploring each tip in more...

20 May 2017

From: Features

Why we’re absorbing tenant fees until a decision is made

In November 2016 when the Autumn Statement was delivered by Chancellor Philip Hammond, the announcement was made to ban letting agent...

20 May 2017

From: Features

Tories propose house buying reforms in election manifesto

The Conservatives have this morning announced a reform of the house buying process in the party’s manifesto for the June 8...

18 May 2017

From: Breaking News

Viewber network now over 1,200 as startup closes funding round

Viewber, the outsourced property viewing service and brainchild of high-profile former estate agent Ed Mead, says its network of 'Viewbers' now...

16 May 2017

From: Breaking News

Fresh website for the Guild of Property Professionals

The Guild of Property Professionals, which has over 800 agent members across the country, has this week launched a new website.  The...

12 May 2017

From: Breaking News

How can letting agents review their fee structure?

Our recent roundtable on the government’s proposed ban on tenant fees generated a range of tips for growing your business.   We recently...

06 May 2017

From: Features

Councils 'spending millions' buying back Right To Buy properties

An investigation by the BBC has revealed that councils are spending million buying back homes they sold at a discount under...

04 May 2017

From: Breaking News

Online reviews - They’re here to stay

Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...

29 April 2017

From: Features

PropTech Today: Generation Z are coming - agents, are you ready?

I was recently contributing to whitepaper by a major bank about the future of the property industry and, as I was...

27 April 2017

From: Breaking News

Agents: Here’s how to review your cost base

Our recent roundtable on the government’s proposed ban on tenant fees generated ten top tips for growing your business.  We plan to...

22 April 2017

From: Features

Agents Do Charity - the never-mind-the-ballots edition

There’s no sign yet that the snap General Election is distracting our industry from continuing its fine record of doing good...

21 April 2017

From: Breaking News

In the eye of the storm – why agents need good lines of communication

It’s never more obvious how important good communication is for letting agents than in times of bad weather. Havoc caused by...

15 April 2017

From: Features

Auction sector 'leading post-referendum sales recovery' - claim

A series of strong sales performances at recent auctions has led one firm to claim the sector is leading the residential industry’s...

13 April 2017

From: Breaking News

Property Natter: Q & A with David Cox, ARLA Propertymark

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

08 April 2017

From: Features

Looking back at ten years of tenancy deposit schemes

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales.  You need to go a...

08 April 2017

From: Features

Twelve new EweMove franchises added so far this year

Property Franchise Group - formerly known as Martin & Co - has announced that 12 EweMove franchises have been sold in...

05 April 2017

From: Breaking News

Agency claims 25% sales and instructions boost thanks to global portal

Agents should remember to target overseas buyers and tenants according to the head of a business management system aimed at maximising international...

31 March 2017

From: Breaking News

Purplebricks removes web claim that 'buyers are found within 14 days'

Purplebricks has agreed to remove a claim from its website that “on average it takes us just 14 days to find...

29 March 2017

From: Breaking News

Property hotspots: Manchester, Liverpool and Preston

The property market in northern England, supported in part by the Northern Powerhouse concept, has attracted a lot of media attention,...

24 March 2017

From: Features

Stamp duty: A year on and the government has scored an own goal

A year ago, we were days away from the introduction of a 3% stamp duty surcharge on second homes – a...

24 March 2017

From: Features

PropTech Today: Goodlord and Nested raise funding for second time

In a week that I am recovering from the exuberance of MIPIM (I didn't want to focus on it in this...

22 March 2017

From: Breaking News

Brexit: Housing must not be ignored in the clamour

We’re almost nine months on from the EU Referendum and yet the issue remains the big divide across the nation: an...

18 March 2017

From: Features

Why ‘let only’ has been given the last rites

Dust off your black tie and grab a tissue as we’re entering a period of mourning. It’s a bold claim, but...

18 March 2017

From: Features

Clients of agency and mortgage firm asked to come forward

Former clients of a Scottish estate and letting agency and mortgage company are being asked by a corporate insolvency firm to...

17 March 2017

From: Breaking News

James Dearsley: A MIPIM startups update from Cannes

This week I’m lucky enough to be out here in Cannes as a PropTech Ambassador for MIPIM, the international real estate...

15 March 2017

From: Breaking News

Another part of the UK prepares to scrap Right To Buy

Wales is the latest part of the UK to formally scrap the policy which was once the flagship of Margaret Thatcher’s...

14 March 2017

From: Breaking News

Budget 2017: Pleas for reform fall on deaf ears

Chancellor Philip Hammond delivered his first Budget this week pledging extra funding for the NHS, transport in the Midlands and the...

11 March 2017

From: Features

Portillo attacks Tory government over owner-occupier 'freefall'

Former Conservative minister Michael Portillo has made an outspoken attack on his former party over its switch of housing policy emphasis from...

10 March 2017

From: Breaking News

Budget 2017 wishlist: Expectations from the property sector

Looking ahead to the Spring Budget this week, the Chancellor Philip Hammond will be obliged to face up to the implications...

04 March 2017

From: Features

A look into the future of the buy-to-let market

With tax relief changes, a rise in Stamp Duty for second homes and strict mortgage affordability checks now in place, it...

04 March 2017

From: Features

James Dearsley: The blooming symbiosis of PropTech and FinTech

There has been some really interesting talk recently of the relationship between FinTech (Finance Technology) and PropTech (Property Technology). A few...

01 March 2017

From: Breaking News

What does the future hold for the buy-to-let market?

Over the past two decades, investing in buy-to-let has been a relatively easy way to make money, which is why so...

25 February 2017

From: Features

Will incorporation affect the agent/landlord relationship?

The buy-to-let market has gone through significant change in the last year and with the Budget just around the corner, what...

25 February 2017

From: Features

And now for something completely different...Co-Living

We’re used to stories on how the buying and renting of ‘formal’ accommodation - flats and houses - has become increasingly...

17 February 2017

From: Features

Property Natter – a conference wrapped in Guild

Excuse the puntastic (or not) title, but as you’ve no doubt already deciphered I took a trip northwards a couple of...

11 February 2017

From: Features

What we learnt about the Government post-White Paper

If you work in lettings, I’ll already have a pretty good idea on how you feel about the current Conservative Government.  The...

11 February 2017

From: Features

Here are all 29 key points in the Housing White Paper

The government has set out 29 key points in its Housing White Paper.   Introducing it in the Commons this afternoon, Communities Secretery Sajid...

07 February 2017

From: Breaking News

Agents - it’s time to get back to basics

Welcome to February! It means that 2017 is well under way and we’re edging closer to Spring – a time when...

04 February 2017

From: Features

 Opportunity for letting agents as landlords struggle with new law

Legal firm Kirwans have released shocking statistics which state that 70% of eviction notices issued by landlords to tenants may be...

30 January 2017

From: Sponsored Content

House prices in the East head north on demand from the South

The East of England, which takes in areas from Hertfordshire to Norfolk, has recorded the biggest hike in property prices over...

28 January 2017

From: Features

A short-term lettings storm at the seaside

The south’s seaside resorts are stealing the headlines for all the wrong reasons and at the heart of the troublesome issue...

28 January 2017

From: Features

Purplebricks share price at all-time high as traditional agents flounder

The stock market appears to be continuing its love affair with Purplebricks, as the hybrid agency share price rose once again...

27 January 2017

From: Breaking News

Independence may be the undoing of the Independents

The story of the week has been the first steps of a trade body to represent independent estate agents - as...

21 January 2017

From: Features

How to distinguish yourself in the build-to-rent game in 2017

The end of 2016 saw the launch of 30,000 new build-to-rent (BTR) projects in London alone. With market growth projected to...

21 January 2017

From: Features

Government deadlines slip on agents' fees and new-build targets

The government appears to have slipped back on two deadlines concerning measures key to the property industry. Firstly the consultation on the...

20 January 2017

From: Breaking News

Three things agents need to consider in 2017

2016 was quite a year – eventful, dramatic, shocking and impossible to predict. In no particular order, we saw Leicester winning...

18 January 2017

From: Sponsored Content

Research shows huge potential to use garage sites for new homes

As the wait goes on for the government’s White Paper on Housing, due this month, one funding organisation has suggested that...

17 January 2017

From: Breaking News

What next for the rental market in 2017?

The rental market has had to face a raft of changes over the past year, including the introduction of the 3% stamp...

14 January 2017

From: Features

Property Natter: Q & A with Countrywide’s Sam Tyrer

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...

14 January 2017

From: Features

Compliance update: Council Tax liability – Tenancy agreements

In a recent landmark Council Tax case, the Court of Appeal (Leeds City Council V Broadley 2016) upheld that the use...

07 January 2017

From: Features

It’s time to look North for lettings income

If you provide a service, you expect to be paid for it. Sound fair? But with the forthcoming ban on tenant...

07 January 2017

From: Features

Shelter says many owners will struggle if mortgage payments rise £50

Campaigning charity Shelter predicts as many as four in 10 owners or renters in one part of the UK would struggle...

05 January 2017

From: Breaking News

March 8 is next date for bad (or good) news on property taxes

The government has announced that its next Budget will be on March 8 next year. Until recently, Budgets and their ‘mini-me’ Autumn...

22 December 2016

From: Breaking News

Quote, unquote - What the industry said in 2016

Forecasts are so last year: who anticipated Bowie, Brexit or Balls for example? Quotes, on the other hand, really ARE last year...

17 December 2016

From: Features

Agents Do Charity - with just one week to Christmas...

Only a week to the Christmas break and still our industry goes above and beyond the call of duty to raise...

16 December 2016

From: Breaking News

Boris, Corbyn, Trump and co - one agency's REALLY unusual Christmas card

Boris Johnson, Donald Trump, Jeremy Corbyn, Phillip Hammond, Tony Blair and Bob Geldof, all in one image...is this truly the nightmare...

15 December 2016

From: Breaking News

Government consults over 'banning orders' for 'rogue property agents'

The government has launched an official consultation process on a package of measures to crack down on what it calls ‘rogue...

14 December 2016

From: Breaking News

Are landlords about to ditch letting agents and go it alone?

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...

09 December 2016

From: Features

The fees ban will force agents to seize the day

Carpe diem, seize the day – whatever you call it, it’s something all of us in the property industry should be looking...

09 December 2016

From: Features

Compliance update: Immigration Act 2016

With effect from the 1st December 2016, amendments to the Immigration act 2014 were made through the Immigration Act 2016.    The soundbite...

09 December 2016

From: Features

The PRS is set to benefit from a flourishing tech sector

One of the key factors associated with an active private rental market in the UK, as detailed in the Dataloft PRS...

09 December 2016

From: Features

After stamp duty and agents’ fees, it’s time to seize the initiative

Let me set out my stall from the beginning. Firstly with two buy to lets managed by an agency, I understand and...

03 December 2016

From: Features

Property Natter: five things we’ve learnt this year

What a mad, bonkers year it’s been. We’ve had, in no particular order: Trump, Brexit, Leicester winning the Premier League, a...

03 December 2016

From: Features

The market is dead, long live the market

Listening to all the coverage of the tenant fee ban, all I hear is consumer groups talking about how some agents...

26 November 2016

From: Features

Autumn Statement: reaction and what’s next for us?

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement.  The buy-to-let sector took a bashing earlier in 2015...

26 November 2016

From: Features

Countrywide: big transactions slump - with warning of worse to come

A trading update released by Countrywide this morning shows a 29 per cent slump in London exchanges in the third quarter...

24 November 2016

From: Breaking News

Countrywide, Foxtons and other property shares tumble thanks to Hammond

Share prices for both Foxtons and Countrywide took a significant tumble yesterday as news of the ban on letting agents’ fees...

24 November 2016

From: Breaking News

ICYMI: What agents need to know from the Autumn Statement

In case you missed it yesterday, here’s a summary of everything relating to property that was in Chancellor Phillip Hammond’s Autumn...

24 November 2016

From: Breaking News

More homes, letting fees banned, but no change to stamp duty or buy to let tax

Phillip Hammond has delivered his first Autumn Statement, tackling amongst other things, what he called “the housing challenge.” The speech made no...

23 November 2016

From: Breaking News

Autumn Statement: The property industry's wish list for Philip Hammond

It may still be too early to start compiling a Christmas wish list, but it is the right time to provide...

19 November 2016

From: Features

Five guesses about the Autumn Statement

Forecasts are a tricky business. And as I wrote in a recent Industry Views opinion piece, any prediction in the current...

19 November 2016

From: Features

Rajeev Nayyar, FixFlo Managing Director

What does it say on your business card? Rajeev Nayyar, Managing Director of Fixflo We’re here to talk about your new product,...

15 November 2016

From: 60 Second Interview

Why are you so understaffed on a Tuesday?

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

12 November 2016

From: Features

Online v High Street: enemies no more, possibly converging...

A debate discussing how online and traditional estate agency would develop in the future, organised by City investment consultancy Jefferies, has...

09 November 2016

From: Breaking News

Government tipped to introduce 'buy as you go' in Autumn Statement

Media reports over the weekend suggest that the government is to introduce a 'buy as you go' system in the Autumn...

07 November 2016

From: Breaking News

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

Predicting rental success – which factors matter?

The growing size and scale of the private rented sector is not new news. Headlines shout about the changing profile of...

05 November 2016

From: Features

Anti-money laundering: Agents' network running consultation survey

The Independent Network of Estate Agents is running a survey to collate agents' responses ahead of the closure of the official...

03 November 2016

From: Breaking News

Four things all good estate agent websites need in 2016

All estate and letting agents now have a website – but just how effective is yours? Your 'virtual shop window' is now...

31 October 2016

From: Sponsored Content

Deal likely on controversial estate where Foxtons withdrew from sale

A Labour MP says a deal is now on the cards for an estate to be purchased after months of controversy,...

24 October 2016

From: Breaking News

How can agents manage negative feedback left on review sites?

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...

22 October 2016

From: Features

Rent rises are inevitable after tax clampdown on buy-to-let

Buy-to-let landlords may have failed in their recent legal battle against planned government tax relief changes for buy-to-let homes set to...

14 October 2016

From: Features

30 years after her disappearance, we still have to learn from Suzy’s story

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...

07 October 2016

From: Features

Stay safe: Suzy Lamplugh Trust urges agents to sign up to new code

Three decades after 25-year-old Suzy Lamplugh disappeared on a house viewing, the charity set up in her name is calling on...

05 October 2016

From: Breaking News

The power of floor plans

When marketing a property for sale, there are a number of attributes that buyers and sellers today expect ‘as standard’, but...

23 September 2016

From: Features

Is a fear of online agents justified?

Barely a week goes by without an announcement relating to the latest player entering the online agency world and when they...

23 September