Archive

The property market is awash with data. A quick Google search and any prospective buyer can find property prices, listing history,...

Much of the focus may have been on the Spring Budget this week but a variety of charities have received support from...

Moneypenny has partnered with CRM provider Street.co.uk to help simplify lead management for estate agents. The integration means calls answered by the...

Property visits remain one of the greatest time intensive activities for the letting agent. From prospecting visits, show rounds, inventories and...

As estate agents, it is important to make sure that your business is efficient and cost-effective. One of the ways to...

Agents and other businesses are being reminded of a deadline to upgrade their technology systems for voice and broadband connections else...

OnTheMarket has launched a new nurturing service to help estate agents generate fresh revenue from their existing database and win more...

A black cab may not be the most expected place for lead generation but a London agent has explained how finding...

With rising mortgage rates and the cost of living expected to be the biggest cause of a slowdown in the housing...

There have been plenty of heart-warming examples of agents supporting their local communities and charities this week, from sleep-outs to donations. Whatever...

Agency proptech supplier Muuvo has made new data available to help agents comply with impending Trading Standards upfront information requirements. The National...

The For Sale board is one of the oldest marketing tools available to agents, but it is still considered one of...

For years now estate agents have been on a journey from digital infancy to digital maturity. But what does the future...

Agents risk losing the personal communication element that drove transactions before the development of technology, an industry veteran has warned. The claim...

Estate agents are being urged to be supportive after a LinkedIn post highlighted the current pressures that conveyancers are under to...

A 20 year old estate agent who admitted being four times over the drink driving limit has been fined and banned...

If you thought checking in to a Microsoft Teams video-conferencing meeting would allow you to escape telephone calls, think again. Outsourced communications...

As the UK housing market faces an ongoing boom, there’s one profession that’s certainly rushed off its feet — estate agents....

A survey of sellers shows that 61 per cent of them visit the agent’s website before instructing them. According to respondents the...

I’ve never written the three letters ‘EPC’ more often than I have in the past week. Law changes for the private rental...

An online operator called Nested is to spend £5m to promote the self-employed estate agency concept in 100 parts of the...

Agents are being contacted by local council officers to check how Covid-safe their operations are.  Paul Offley, compliance officer for The Guild,...

What estate agency is going to look like in the post-pandemic world, and what the role of the physical branch will...

Day in, day out, I see how good estate agents really are.  Whether it’s in my day job on Location, Location, Location...

NAEA Propertymark says there’s no appetite that it can see amongst its representatives across the UK for charging people £30 for...

Propertymark has worked with one of the UK governments to create an information sheet which, in virtual or hard copy firm,...

An industry supplier is urging agents to dust off old prospects to build their pipeline and keep the market boom going...

Rightmove is to review the processes of an online platform which directly uploads sellers' property details via an app. Two years ago...

Telephone and chat support service Moneypenny has outlined a strategy to help agents avoid burn out. The service argues that working throughout...

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

A high-profile London agency is asking the police and property industry bodies including Trading Standards to investigate a fake company posing under...

Estate and letting agencies are the best performing businesses for low call waiting times in the UK. A survey of 1,000 people...

The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...

Solicitors’ leaders say members of their industry are suffering mental health problems as a result of the workload to meet the...

Who are you? Hi, I’m Richard Price, Managing Director at Dezrez. Who are Dezrez and what EACRM do you provide? At Dezrez we’re on...

Rezi’s integration with Zapier has transformed the way in which estate agents can now save time, money and resource. Agents are...

As we embark on another nationwide lockdown, the team at SDL Auctions are keen to help agents ride the storm, beat...

Purplebricks recently launched a meditation service to help buyers and sellers manage stress. You might disagree with the idea, but moving...

Propertymark has teamed up with an employment and health and safety specialist to establish a service for member agents with Coronavirus-related...

The Times has revealed new allegations concerning the behaviour of Housing Secretary Robert Jenrick. The Cabinet member has been under the spotlight...

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

An agency that has now closed down has been expelled by The Property Ombudsman for failing to pay an award of...

Controversial Housing Secretary Robert Jenrick, tipped by some for sacking when the Cabinet is reshuffled next month, appears to be confident...

The last few months have been tough for the property sector, and the pressure will continue as estate agents across the...

“Many hands make light work” – Does John Heywood’s old English proverb from the 1300s apply to modern approaches on how...

In the second of a series of articles, Emma Vigus, Managing Director of mio, the Estate Agents Sales Progression platform, explores...

Let’s face it sales progression is difficult and frustrating: 1)The process has never been properly joined up - the average chain has...

The chief executive of a hybrid agency in London has revealed why he deserted big corporates to create his own company. Rollo...

Controversial Housing Secretary Robert Jenrick is the subject of a harshly critical cartoon in The Times which depicts “pigs in the...

Housing Secretary Robert Jenrick - currently at the centre of a planning controversy - could be sacked in a September Cabinet reshuffle. The...

It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

The agency at the heart of a fierce row over staff safety in the lockdown says it's now insisting local managers...

There’s been a furious response to the agent who appears to have breached government rules by opening his branch to the...

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

Allsop has staged its first principal residential auction entirely online, and has raised £28m. Some 76 per cent of all lots offered...

Two auctions held behind closed doors have been deemed a success, and evidence that the property market can still function despite...

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...

Auction houses are the latest part of the residential sector to seek PropTech help to attract business during the Coronavirus crisis. For...

A surveyors’ firm has been wound up after courts declared that it had misled clients over the success of its core...

Trading Standards says agents must include more “material information” in property details even if this may not be a wholly positive...

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

Who are you and what does it say on your business card? Joanne (Jo) Tattum. Channel Manager - Property What is Moneypenny and...

Well-known outsourced communications service Moneypenny has become an official industry partner to Propertymark, and its NAEA, ARLA and NAVA trade bodies.  Combined...

Understanding the customer journey plays a huge role in the success of any estate agent. From that very first viewing right through...

The Competition and Markets Authority says it wants to send “a strong signal” to the estate agency industry that price-fixing will...

The Competition and Markets Authority has released a 135 page document giving explicit details of its latest agency cartel investigation. This includes...

Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...

Agents are being offered a two week free trial of a service giving mobile telephone signal strength information and broadband connectivity...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

Humberts has signed off in bizarre style leaving only false contact details on its website. The historic agency - which closed several...

Properties worth a combined £8.1m have been surrendered to the National Crime Agency following a tax probe. The properties included 16 homes...

The head of the UK’s longest-established agency recruitment consultancy says experience and qualifications are not key when looking for new staff. Property...

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

Young homebuyers want tech-savvy, astute and attentive estate agents who are able to handle their complex requirements via a range of...

A well known regional agent has closed one of its offices saying “the old shop window of an estate agency is...

The international estate agency Engel & Volkers is closing its single prime central London office - despite past claims that sales...

A property company chief has been banned from being involved in any company for five years following a case involving over...

The teenage daughter of the co-founder of telephone answering service Moneypenny has been found dead on holiday on Mallorca. Sky News reports...

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

Hello and welcome to this latest edition of PJT, your Monday catch-up on all the key appointments news in the industry. Please...

Franchise giant Hunters is to be the subject of a Channel 4 TV show on air this evening at 8pm.  When I...

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

An insurance company claims that over 29,000 property deals fall through in a year because buyers get cold feet over their...

The troubled online agency House Network has amended its website after a complaint to the Advertising Standards Authority about its claims...

The two men behind a low-profile hybrid estate agency say their company is flourishing after two years in business, during which they...

Mystery surrounds the details of an apparent theft of thousands of pounds by three men who walked into an estate agency...

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

At least some calls from potential customers to Emoov are being cut off and rival estate agents are now plundering the...

Belvoir has this morning announced that it has acquired MAB Glos, part of the Mortgage Advice Bureau.  The £3.6m deal, done through...

The future of online agency Emoov remains in the balance this weekend with talks continuing between the management and possible buyers. On...

The high profile financial difficulties faced by Emoov and the recent fall in the share value of Purplebricks do not mean...

The head of a controversial property portal says agents can by-pass some GDPR marketing restrictions by using his service’s social network. Ben Davis,...

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

Bored with Brexit? Baffled by the backstop? Troubled by the transition period?  Well here’s a promise - there’s no mention of the...

Estate Agent Today can reveal that Foxtons has closed another London agency office - this time at Barnes in the borough...