Archive

Leaders has launched its upgraded sustainable office in Guildford, Surrey, with an event for local clients, media, local businesses and Leaders staff. The Leaders Romans...

Outsourced property viewings and inspections provider Viewber is celebrating completing more than half a million appointments. Launched at the end of 2016...

Moneypenny has partnered with CRM provider Street.co.uk to help simplify lead management for estate agents. The integration means calls answered by the...

A former director of Southampton-based property brand White & Guard has launched his own estate agency in Hampshire. Rob Rowe has unveiled Rowe...

Outsourced communications business Moneypenny has appointed a new head of its property team.  Moneypenny supports 2,500 businesses in the UK property industry,...

Viewber has been named among the most loved workplaces in the UK. It ranked number 48 in Newsweek’s Top 100 Most Loved...

Around half a million mortgage-holders are facing an imminent financial shock as their fixed deals end in the run-up to Christmas...

Increasing numbers of customer service issues have been resolved since Zoopla outsourced its support department, the portal claims. Zoopla outsourced its customer...

As estate agents, it is important to make sure that your business is efficient and cost-effective. One of the ways to...

Can you start by telling us a bit about yourself and how you got into the property industry? My name is Andrea...

The Guild of Property Professionals is launching a tiered membership offer which it says will allow agents to choose according to...

Online agents and outsourced conveyancing panels have been cited as factors delaying property sales in the UK. A trade body has warned...

Zoopla has outsourced its customer service operation for agents in a move that the portal said will improve the experience for...

The number of home sellers looking to sell their home quickly in the current market has increased by 12%, new research...

As another year ends it is essential to take time and reflect on what you have accomplished over the last 12...

Portico Estate Agents is set to unveil a new sustainable office at its Fulham branch in London next week. It forms part...

Estate agents are receiving a deluge of cold sales calls – more than pre-pandemic levels - according to new figures from...

Good estate agents are always busy, we get that, but the constant juggling of tasks that could be outsourced to others...

Transforming your living room into an eco-friendly space not only benefits your health and wellbeing, but the planet too. It can...

With sustainability and eco-friendliness becoming more important by the minute, new research has suggested significant amounts of carbon could be saved...

Amid a cost-of-living crisis, not to mention the uncertainty of a post-Covid economy, real estate businesses across the UK don’t have...

Reapit’s AgencyCloud users now have access to proptech firm Viewber. Agents will be able to use vetted “Viewbers” to help secure viewings...

There was an article in Estate Agent Today recently that suggested only four per cent of properties on Rightmove and Zoopla...

Technology developed for the estate agency industry has advanced and expanded seismically over the past decade as software vendors develop their...

For an unregulated industry, agents have an awful lot of regulations to deal with. For example, there’s the mandatory membership of a...

Barely three weeks into the new year and we’re already talking about plans to raise tens, perhaps hundreds, of thousands of...

If you thought checking in to a Microsoft Teams video-conferencing meeting would allow you to escape telephone calls, think again. Outsourced communications...

The last two years have been dramatic and decisive for many people and many businesses. Both have reassessed their work approaches...

Virtual tours are becoming an increasing necessity for agents when listing properties for sale or let. Covid has of course accelerated this...

High-profile outsourced communications provider Moneypenny has joined the industry PropTech hub known as the Innovation Collaboration Group. There are around 40 companies...

A service that sells properties and elements of joint venture schemes to investors says it’s seeking to expand after completing on...

Over the last three years there has been a quiet revolution in the tenant referencing market. Starting with the 2019 tenant...

Following a month in which the number of property transactions was the highest since records began, it might seem a little...

Let it never be said that this column isn’t here to help out agents directly. In this week’s Natter, I speak...

An industry supplier is urging agents to dust off old prospects to build their pipeline and keep the market boom going...

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

Estate and letting agencies are the best performing businesses for low call waiting times in the UK. A survey of 1,000 people...

A trade body has called on House Secretary Robert Jenrick to intervene over the growing problem of delays in councils providing...

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...

Christmas is creeping up on us and, for some agents at least, a short seasonal closedown beckons. To get us in the...

The design quality of new homes and neighbourhoods across the UK remains stubbornly low, according to a new report by academics.  The...

Property sales take a seriously long time to complete. There are a number of reasons for this, although often delays are...

Ed Mead has joined a growing chorus demanding government action on the cladding crisis. He is one of the industry’s leading figures from...

A new league table drawn up by a property advice website may be the most authoritative yet for first time buyers...

The letting industry has come a long way over the past few years, embracing regulation and taking pride in doing good...

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

All my recent Natters have been focused on one particular topic, the coronavirus crisis, for obvious reasons. But there has been...

Outsourced communications provider Moneypenny has launched a new facility called Client Services for agents resuming business. Moneypenny’s 80-strong team of receptionists can...

Fine & Country is one of those clever agencies employing interior designers to help stage properties, making them look their best...

Buying and selling a house is often referenced as being one of the most stressful life experiences that we can go...

The market could take five years to recover from the Coronavirus crisis after possible double-digit percentage price falls and fast-increasing repossessions.  That’s the...

Ed Mead, co-founder of outsourced viewing service Viewber and a high profile agent for over 30 years, has had his closest...

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

Unsourced stories in a number of newspapers over the weekend - all likely to have come from government off-the-record briefings -...

Well-known outsourced communications service Moneypenny has become an official industry partner to Propertymark, and its NAEA, ARLA and NAVA trade bodies.  Combined...

A website has slammed the idea that there is a surge of interest in buying homes on Boxing Day, describing the...

Connells has confirmed that it has closed two branches in Dorset in the south west of England, in addition to the...

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...

The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...

A small online agency which in six months of trading has secured around 140 sales says it’s on course to be...

One of the legends of property journalism, Anne Ashworth, has left her position as editor of The Times’ highly regarded Bricks...

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...

It’s been six years since the Help to Buy scheme was launched, with the honourable intentions of helping more people onto...

We’re fast approaching the last Bank Holiday before Christmas (ugh) so enjoy it - because on Tuesday we’re all going to...

Innovate or Die. But What is Innovation? It Isn’t just PropTech A certain Mr Dick Whittington Esquire was once convinced that the...

Outsourced viewings firm Viewber now handles viewings for more than 50 per cent of all UK auctioneers. The claim is from Essential...

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...

The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...

Outsourced auction provider IAMSold says it is the top independent auctioneer for residential property lots sold in 2018, according to the...

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

Having built over 1900 websites for estate and lettings agents in the last 16 years, we know a thing or two...

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...

Emoov’s founder Russell Quirk has outlined how he would help Britain get out of its current housing crisis to a Labour...

Viewber has announced that it’s just completed its 35,000th outsourced viewing, reflecting a jaw-dropping 460 per cent rise in just a...

A former contestant on BBC show The Apprentice has launched a new full-service property investment and refurbishment company. Michelle Niziol, chief executive...

Wary buyers reluctant to risk buying a premium-priced property in the volatile prime central London market are adopting a perhaps-surprising tactic...

The former managing director of Foxtons, Peter Rollings, has spilled the beans on what it was like working at the heart...

Peter Rollings is one of the most respected and best-known figures in property, having helped to rapidly grow Foxtons (where he...

Outsourced viewing operator Viewber is expanding its offer to agents by forming what it calls “a close technical cooperation” with keyholding...

New online auction house BidX1 says it has raised £2,087,000 from its second UK auction, posting a 70 per cent success...

The outsourced viewing service Viewber says it has now conducted over 20,000 viewings on behalf of agents and has secured another...

Hello and welcome to this week’s Property Jobs Today. If you haven’t caught this feature before, it’s a regular Monday opportunity...

One of the industry’s largest sign makers has been spelling out its environmental credentials on the back of increased concern about...

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

IAM Sold says it is the largest independent residential auctioneer in the UK based on lots sold, for the second year...

The operators of a new website which earlier today claimed to have 500,000 property listings appear to have now removed the...

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

It used to be so easy. Around 20 years ago there were what we now call full-service estate and letting agencies, and...

Viewber, the outsourced viewing service, has marked its first anniversary by notching up its 6,500th appointment.  Launched in early September 2016 by...