x
By using this website, you agree to our use of cookies to enhance your experience.
KEYWORD "Sourced" - 122 RESULTS
Viewber joins leading CRM provider's AppMarket

Reapit’s AgencyCloud users now have access to proptech firm Viewber. Agents will be able to use vetted “Viewbers” to help secure viewings...

15 June 2022

From: Breaking News

Video tours? I don’t see it myself!

There was an article in Estate Agent Today recently that suggested only four per cent of properties on Rightmove and Zoopla...

11 June 2022

From: Features

The biggest problem with PropTech? All the choice it offers!

Technology developed for the estate agency industry has advanced and expanded seismically over the past decade as software vendors develop their...

06 April 2022

From: Features

Phil Spencer - Agents Have Standards … So Show The Customer!

For an unregulated industry, agents have an awful lot of regulations to deal with. For example, there’s the mandatory membership of a...

02 February 2022

From: Breaking News

Agents Do Charity - and we’re fund-raising like mad already…

Barely three weeks into the new year and we’re already talking about plans to raise tens, perhaps hundreds, of thousands of...

21 January 2022

From: Breaking News

No escape from phone calls, even in Microsoft Teams meetings…

If you thought checking in to a Microsoft Teams video-conferencing meeting would allow you to escape telephone calls, think again. Outsourced communications...

20 January 2022

From: Breaking News

The rise of outsourcing in Estate Agency

The last two years have been dramatic and decisive for many people and many businesses. Both have reassessed their work approaches...

08 January 2022

From: Features

360° virtual tours vs video walk-throughs

Virtual tours are becoming an increasing necessity for agents when listing properties for sale or let. Covid has of course accelerated this...

03 November 2021

From: Features

Moneypenny joins leading industry PropTech hub

High-profile outsourced communications provider Moneypenny has joined the industry PropTech hub known as the Innovation Collaboration Group. There are around 40 companies...

11 October 2021

From: Breaking News

Property franchise firm eyes expansion after sealing £200m in deals

A service that sells properties and elements of joint venture schemes to investors says it’s seeking to expand after completing on...

06 October 2021

From: Breaking News

Tenant referencing - how digital should your agency go?

Over the last three years there has been a quiet revolution in the tenant referencing market. Starting with the 2019 tenant...

08 September 2021

From: Features

Insight - Is The Resi Market About To Turn?

Following a month in which the number of property transactions was the highest since records began, it might seem a little...

14 August 2021

From: Features

Property Natter: how can agents ensure they don’t suffer costly missed opportunities?

Let it never be said that this column isn’t here to help out agents directly. In this week’s Natter, I speak...

17 July 2021

From: Features

 Outsourcing can revive prospects to keep boom alive, agents told

An industry supplier is urging agents to dust off old prospects to build their pipeline and keep the market boom going...

11 June 2021

From: Breaking News

Managing high enquiry volumes and making hay while the sun shines

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

10 March 2021

From: Features

Speedy agents are Number 1 when it comes to call answering

Estate and letting agencies are the best performing businesses for low call waiting times in the UK. A survey of 1,000 people...

12 February 2021

From: Breaking News

Sort Out Searches! Government asked to intervene over council delays

A trade body has called on House Secretary Robert Jenrick to intervene over the growing problem of delays in councils providing...

05 January 2021

From: Breaking News

Banking barriers for start-ups and how to overcome them

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...

19 December 2020

From: Features

Christmas pics and vids - our most fantastic selection yet…

Christmas is creeping up on us and, for some agents at least, a short seasonal closedown beckons. To get us in the...

16 December 2020

From: Breaking News

New homes slated for “stubbornly low” design quality

The design quality of new homes and neighbourhoods across the UK remains stubbornly low, according to a new report by academics.  The...

09 December 2020

From: Breaking News

What is blockchain and can it really help estate agents?

Property sales take a seriously long time to complete. There are a number of reasons for this, although often delays are...

28 November 2020

From: Features

Cladding scandal hurts entire housing market says top industry figure

Ed Mead has joined a growing chorus demanding government action on the cladding crisis. He is one of the industry’s leading figures from...

02 October 2020

From: Breaking News

First time buyer affordability index may be most authoritative yet

A new league table drawn up by a property advice website may be the most authoritative yet for first time buyers...

21 September 2020

From: Breaking News

Remain vigilant with client money as we return to the office

The letting industry has come a long way over the past few years, embracing regulation and taking pride in doing good...

09 September 2020

From: Features

Video – Phil Spencer chats to Ed Mead on PropTech, London and estate agency

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

06 June 2020

From: Features

Property Natter - what happened when big lenders had their own estate agencies?

All my recent Natters have been focused on one particular topic, the coronavirus crisis, for obvious reasons. But there has been...

23 May 2020

From: Features

Outsourced operator will qualify agents’ leads and follow-up marketing

Outsourced communications provider Moneypenny has launched a new facility called Client Services for agents resuming business. Moneypenny’s 80-strong team of receptionists can...

21 May 2020

From: Breaking News

The inside track on lockdown from agency’s interiors experts

Fine & Country is one of those clever agencies employing interior designers to help stage properties, making them look their best...

08 May 2020

From: Breaking News

Sales progression: We need to talk about speed

Buying and selling a house is often referenced as being one of the most stressful life experiences that we can go...

02 May 2020

From: Features

Five years before housing market recovers from Coronavirus - claim

The market could take five years to recover from the Coronavirus crisis after possible double-digit percentage price falls and fast-increasing repossessions.  That’s the...

21 April 2020

From: Breaking News

A close shave for Viewber chief as he raises £1,600 for the NHS

Ed Mead, co-founder of outsourced viewing service Viewber and a high profile agent for over 30 years, has had his closest...

20 April 2020

From: Breaking News

Property People Register launched: today’s Conquering Corona

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...

08 April 2020

From: Breaking News

New webinars, contingency plans, trade group info - Conquering Corona

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...

19 March 2020

From: Breaking News

The future of renting for property service providers

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

26 February 2020

From: Features

Agents - please don’t leave a message after the tone

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

22 February 2020

From: Features

Housing Minister McVey to be sacked this week, briefings suggest

Unsourced stories in a number of newspapers over the weekend - all likely to have come from government off-the-record briefings -...

10 February 2020

From: Breaking News

Moneypenny now official partner of NAEA, ARLA and NAVA Propertymark

Well-known outsourced communications service Moneypenny has become an official industry partner to Propertymark, and its NAEA, ARLA and NAVA trade bodies.  Combined...

04 February 2020

From: Breaking News

“A Rightmove gimmick”: website slams idea of ‘Boxing Day bounce’

A website has slammed the idea that there is a surge of interest in buying homes on Boxing Day, describing the...

23 December 2019

From: Breaking News

Connells branches shut but ‘no extensive closure programme’ says firm

Connells has confirmed that it has closed two branches in Dorset in the south west of England, in addition to the...

20 December 2019

From: Breaking News

Delivering client care with a wow – the case for outsourcing

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

14 December 2019

From: Features

Outsourced viewing service hits 90,000 and reveals new partnership

[Estate Agent Today was ‘off air’ for some of Wednesday and most of Thursday thanks to technical problems - we apologise...

06 December 2019

From: Breaking News

TPO increases fees - and agents who generate most complaints pay more

The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...

11 November 2019

From: Breaking News

New online agency says it will be the first to make a profit

A small online agency which in six months of trading has secured around 140 sales says it’s on course to be...

29 October 2019

From: Breaking News

Legend of property journalism quits as editor of The Times’ Bricks & Mortar

One of the legends of property journalism, Anne Ashworth, has left her position as editor of The Times’ highly regarded Bricks...

14 October 2019

From: Breaking News

Ex-Purplebricks boss says High Street fees could rise if agents prove they're worth it

Former Purplebricks chief executive Lee Wainwright says the problem for estate agents maintaining a strong level of fees isn’t competition from...

16 September 2019

From: Breaking News

Is Help to Buy a friend or foe to the property market?

It’s been six years since the Help to Buy scheme was launched, with the honourable intentions of helping more people onto...

07 September 2019

From: Features

Enjoy the long weekend because Tuesday will be VERY busy...

We’re fast approaching the last Bank Holiday before Christmas (ugh) so enjoy it - because on Tuesday we’re all going to...

22 August 2019

From: Breaking News

It Might Not Be A Popular Opinion But…

Innovate or Die. But What is Innovation? It Isn’t just PropTech A certain Mr Dick Whittington Esquire was once convinced that the...

22 August 2019

From: Features

Viewber now undertakes viewings for over 50% of auction houses

Outsourced viewings firm Viewber now handles viewings for more than 50 per cent of all UK auctioneers. The claim is from Essential...

05 August 2019

From: Breaking News

Four ways to maximise your lead-handling

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

20 July 2019

From: Features

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

The man who polices the agency industry - an exclusive interview

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

27 April 2019

From: Features

Independent agents’ group FIA to launch ‘within days’ with Viewber link-up

The soon-to-launch Federation of Independent Agents has announced that its latest supplier partner is to be outsourced viewing service Viewber. Graham Lock,...

24 April 2019

From: Breaking News

New regulatory body for agents: will it have resources to do the job?

The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...

18 April 2019

From: Breaking News

IAMSold claims top independent spot in resi auctions’ league table

Outsourced auction provider IAMSold says it is the top independent auctioneer for residential property lots sold in 2018, according to the...

05 March 2019

From: Breaking News

Simon Duce, Managing Director.

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

01 February 2019

From: 60 Second Interview

Property Natter – A to Z of the property market for 2018

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

22 December 2018

From: Features

Explained - the process of getting a new estate agency website

Having built over 1900 websites for estate and lettings agents in the last 16 years, we know a thing or two...

19 December 2018

From: Features

What are the biggest challenges facing letting agents in 2019?

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

12 December 2018

From: Features

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

Property viewings - how to keep up with evolving consumer demands

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

17 October 2018

From: Features

Increased Trading Standards budget should focus on CPRs compliance

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...

29 September 2018

From: Features

Emoov boss tells Labour conference how to solve housing crisis

Emoov’s founder Russell Quirk has outlined how he would help Britain get out of its current housing crisis to a Labour...

24 September 2018

From: Breaking News

Viewber completes 35,000th viewing after 460% growth in just a year

Viewber has announced that it’s just completed its 35,000th outsourced viewing, reflecting a jaw-dropping 460 per cent rise in just a...

11 September 2018

From: Breaking News

Former Apprentice star launches full-service property investment firm

A former contestant on BBC show The Apprentice has launched a new full-service property investment and refurbishment company. Michelle Niziol, chief executive...

24 August 2018

From: Breaking News

Latest Prime Central London property trend - buy a wreck and do it up

Wary buyers reluctant to risk buying a premium-priced property in the volatile prime central London market are adopting a perhaps-surprising tactic...

28 June 2018

From: Breaking News

Foxtons off-the-scale manic and hyper-aggressive (well, it used to be)

The former managing director of Foxtons, Peter Rollings, has spilled the beans on what it was like working at the heart...

18 June 2018

From: Breaking News

Property Natter: Q & A with Peter Rollings

Peter Rollings is one of the most respected and best-known figures in property, having helped to rapidly grow Foxtons (where he...

16 June 2018

From: Features

Viewber expands offer by teaming up with keyholding service

Outsourced viewing operator Viewber is expanding its offer to agents by forming what it calls “a close technical cooperation” with keyholding...

16 May 2018

From: Breaking News

Online auction houses claim bumper start to the year

New online auction house BidX1 says it has raised £2,087,000 from its second UK auction, posting a 70 per cent success...

03 May 2018

From: Breaking News

Viewber passes 20,000 viewings mark and secures over £2m new funding

The outsourced viewing service Viewber says it has now conducted over 20,000 viewings on behalf of agents and has secured another...

11 April 2018

From: Breaking News

Property Jobs Today - agents and portal people on the move...

Hello and welcome to this week’s Property Jobs Today. If you haven’t caught this feature before, it’s a regular Monday opportunity...

26 February 2018

From: Breaking News

Sign of the eco-times: fully-recyclable For Sale and To Let boards

One of the industry’s largest sign makers has been spelling out its environmental credentials on the back of increased concern about...

26 February 2018

From: Breaking News

Property Natter: an eco-friendly approach and the importance of GDPR

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

27 January 2018

From: Features

IAM Sold claims title of UK's top independent resi auctioneer

IAM Sold says it is the largest independent residential auctioneer in the UK based on lots sold, for the second year...

25 January 2018

From: Breaking News

New portal removes listings and insists 'we're not a portal after all'

The operators of a new website which earlier today claimed to have 500,000 property listings appear to have now removed the...

22 December 2017

From: Breaking News

Should agents pay for an increased Trading Standards budget?

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

18 November 2017

From: Features

How many agency business models are there today?

It used to be so easy. Around 20 years ago there were what we now call full-service estate and letting agencies, and...

23 September 2017

From: Features

Viewber marks its first year with its 6,500th appointment

Viewber, the outsourced viewing service, has marked its first anniversary by notching up its 6,500th appointment.  Launched in early September 2016 by...

12 September 2017

From: Breaking News

Agency standards debated by OnTheMarket and Countrywide chiefs

One of the founding agents behind Agents’ Mutual and OnTheMarket and one of the current directors of Countrywide will be amongst...

11 September 2017

From: Breaking News

SOS: are you a business in distress?

Despite the fact that eight out of 10 statistics are reportedly made up (if you can believe that figure), I bet...

02 September 2017

From: Features

PropTech Today: The importance of sustained innovation in viewings

I would argue the property industry is fundamentally inefficient. Much of that inefficiency is now being handled by PropTech companies and...

26 July 2017

From: Breaking News

Is outsourcing now standard for estate agents?

Given the shift change in the estate agent world at the moment, with online models becoming more prevalent (think easyProperty’s £60...

22 July 2017

From: Features

Are the professional bodies singing with one voice?

As an agency business, how much are you spending on professional body memberships? Perhaps it’s time to question how much you...

08 July 2017

From: Features

Influential Marsh & Parsons sales director to depart after 12 years

London estate agency Marsh & Parsons has announced that its sales director Liza-Jane Kelly has taken the decision to leave after...

17 May 2017

From: Breaking News

Viewber network now over 1,200 as startup closes funding round

Viewber, the outsourced property viewing service and brainchild of high-profile former estate agent Ed Mead, says its network of 'Viewbers' now...

16 May 2017

From: Breaking News

5 steps to golden customer service

Walk in your customers’ shoes Experiencing your business as your customers do would be our number one rule. How often do you...

13 April 2017

From: Sponsored Content

Redressing the balance: why we need more women in agency

Earlier this week it was Dads4Daughters Day – a campaign that strives to promote gender equality in the workplace.  I have three...

18 March 2017

From: Features

Why ‘let only’ has been given the last rites

Dust off your black tie and grab a tissue as we’re entering a period of mourning. It’s a bold claim, but...

18 March 2017

From: Features

What we learnt about the Government post-White Paper

If you work in lettings, I’ll already have a pretty good idea on how you feel about the current Conservative Government.  The...

11 February 2017

From: Features

How to avoid the disconnect associated with outsourcing

If this past year is anything to go by, outsourcing is firmly on the agenda for estate agents. Rather than being...

04 February 2017

From: Features

A short-term lettings storm at the seaside

The south’s seaside resorts are stealing the headlines for all the wrong reasons and at the heart of the troublesome issue...

28 January 2017

From: Features

Former Foxtons boss invests in Viewber outsourced viewing service

Peter Rollings, the well-known former managing director of Foxtons, has taken a stake in Viewber, the recently-launched outsourced viewing service.  Viewber allows...

12 January 2017

From: Breaking News

It’s time to look North for lettings income

If you provide a service, you expect to be paid for it. Sound fair? But with the forthcoming ban on tenant...

07 January 2017

From: Features

Autumn Statement: reaction and what’s next for us?

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement.  The buy-to-let sector took a bashing earlier in 2015...

26 November 2016

From: Features

Why are you so understaffed on a Tuesday?

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

12 November 2016

From: Features

OnTheMarket secures 10m visits in September but unspecified leads

OnTheMarket says it provided “a record number of leads” to its agent members in September - but is not disclosing how...

03 October 2016

From: Breaking News

Housing must remain top of the government’s agenda

With the number of new homes being built across the UK still significantly below the level needed to meet demand, housebuilders...

16 September 2016

From: Features

Property Natter: let's embrace change as an industry

Later on, the title of this piece should become clearer (at least I hope so). First, though, a few bits and...

09 September 2016

From: Features

Will your agency be ‘archived’ by consumers who choose hybrid?

I can’t remember a time when there were so many changes in the property industry. Forget Brexit and interest rates, the...

09 September 2016

From: Features

How can we encourage closer collaboration between estate agents and solicitors?

With an anticipated “Call for Evidence” from the Dept of Business Innovation & Skills looking into the home-buying experience ETSOS is...

01 September 2016

From: Sponsored Content

Selling homes – what's the secret to the perfect transaction?

With almost a fifth of house sales in Britain collapsing every year, it’s now more vital than ever that we –...

19 August 2016

From: Features

Post-Brexit blues and what next?

Never in my lifetime have I seen so much enthusiasm and passion for politics. Brexit awoke the sleeping dog in almost...

01 July 2016

From: Features

Marketing tips: print, digital, prospecting and the telephone…

Cost-effective marketing will always be an important part of growing an estate agency business. I'm often asked about the ways in which...

10 June 2016

From: Features

How UK estate agents are embracing Multi Listing Services

It's great to hear how new proptech is being embraced by a number of front line agents in order to network...

07 June 2016

From: Sponsored Content

Working to combat conveyancing fraud

Fraudsters attacking the conveyancing sector, successfully stealing large sums of money from homebuyers, are making national headlines at a depressing rate....

27 May 2016

From: Sponsored Content

Do your staff reflect the standard of your service?

As property ‘experts’, sector know-how and experience sits centrally to everything we do, right? Of course, but it’s certainly not the only...

29 April 2016

From: Features

A short, sharp shock from short lets?

We’re all talking about second home stamp duty, changes to tax relief and the Prudential Regulation Authority’s suggestion that banks should...

15 April 2016

From: Features

Subletting: The rogue to the legitimate

Subletting of prime London lettings properties is a lucrative business.  What began as a rogue trade over the course of several years,...

08 April 2016

From: Features

Have we reached tipping point for many private landlords?

With less than a month to go before the new rate of stamp duty kicks in for second property purchasers, we’re...

18 March 2016

From: Features

An empty vessel makes the most noise

What are we going to do about Generation Rent? Only as recently as February 2016 did tenants steal the headline away...

27 February 2016

From: Features

Time to rebrand: lettings experts, not agents

Negativity. There’s a lot of it about in the lettings industry right now. Where you might see barriers, hurdles and more...

20 November 2015

From: Features

Hindsight is too late – leaders must make the right decisions at the right time

It’s hard not to have been influenced by the Rugby World Cup over the past month and a half – while...

06 November 2015

From: Features

Has Corbyn Labour-proofed lettings?

The party's over. It's probably the best double entendre in the world of politics right now. For centre or right-leaning Labour...

25 September 2015

From: Features

5,000 agents have left the industry in the past 12 months

The Sunday Times claims 5,000 estate and letting agents have quit the industry in the past 12 months, while an additional...

14 September 2015

From: Breaking News

HMOs – a boom in buy-to-let or a drain on resources?

You can't help but notice that it's back to school time – the shops are full of school uniforms and pencil...

04 September 2015

From: Features

Has buy-to-let become too popular for its own good?

Here's a thought. The Chancellor may have done the buy-to-let industry a small favour with his emergency Budget in July. What...

07 August 2015

From: Features

Crowded house: are you super vigilant?

I don't think there is one person in lettings and property management who isn't alarmed at the scenes just over the...

03 July 2015

From: Features

Are you offering the very best service you can for your Landlords and tenants?

In today’s highly competitive market place, no company can afford to miss a business opportunity. Roy Fuller Managing Director at Everything Lettings...

25 June 2015

From: Sponsored Content

Reaction: The Immigration Bill and immigration checks

"Stop right there. Hands above your head. Don't move. Mavis, dial 999." Mr D Smith (MARLA, NFoPP) removes his Glock 19...

29 May 2015

From: Features

Agency rapped by watchdog over ‘misleading’ advert

An East Midlands estate agency has had a regional press advert banned by the Advertising Standards Authority (ASA).  Kirk Estates Ltd had...

28 May 2015

From: Breaking News

UK's market-leading telephone answering service, Moneypenny, launches in the US

HAVING revolutionised the face of telephone answering and outsourced switchboards in the UK, Moneypenny has launched its pioneering service in the...

23 April 2015

From: Sponsored Content

MovePal MovePal MovePal