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KEYWORD "SAR" - 809 RESULTS
Foxtons appoints former Hamptons man following 'investor pressure'

Following speculation overnight, Foxtons - one of London's leading and most high-profile agencies - has this morning announced the appointment of Nigel Rich CBE...

17 September 2021

From: Breaking News

ALEP welcomes ground rents action as Countryside scraps unfair lease terms 

The Association of Leasehold Enfranchisement Practitioners (ALEP) has become the latest body to welcome the decision by Countryside Properties to scrap the requirement to pay...

17 September 2021

From: Breaking News

Platform - proof of funds vitally important as stamp duty holiday end nears

Being able to show proof of funds in a quick, transparent and simple way is more crucial than ever to keep fall-throughs...

16 September 2021

From: Breaking News

Drone technology – a game changer for property marketing

Drone technology has come on a long way in recent years, with different use cases across various industries. New developments in...

15 September 2021

From: Sponsored Content

PropTech during Covid has attracted younger property buyers - claim

The UK’s biggest property auctioneer is considering whether to bring its sales back into the auction room in the near future. Managing...

10 September 2021

From: Breaking News

Work Smarter with Reapit AgencyCloud’s MI Analysis Suite

Business intelligence is paramount to companies looking to gain a competitive edge, particularly in saturated markets like estate agency. Each client...

08 September 2021

From: Sponsored Content

Tenant referencing - how digital should your agency go?

Over the last three years there has been a quiet revolution in the tenant referencing market. Starting with the 2019 tenant...

08 September 2021

From: Features

Phil Spencer - Why agents MUST get their communications right

Day in, day out, I see how good estate agents really are.  Whether it’s in my day job on Location, Location, Location...

06 September 2021

From: Breaking News

Foxtons - “too aggressive and too nasty” admits former boss

The man who admits he was “the acceptable face of Foxtons” in its golden period says he finally left because it...

02 September 2021

From: Breaking News

PropTech Today: pros and cons of a tech-led approach to compliance

The growing number of lettings sector rules is a hotly debated issue, while the sales sector has been seeing its own...

01 September 2021

From: Breaking News

Property Jobs Today - the late summer moves in our industry

Hello and welcome to our final Property Jobs Today before the start of autumn - and it’s good to see people...

23 August 2021

From: Breaking News

Stamp Duty Holiday did NOT cause market frenzy - claim

An unexpected claim was made over the weekend - that the long-running stamp duty holiday was not, after all, behind the...

23 August 2021

From: Breaking News

PropTech Today - how can tech deliver a better sales process for all?

My neighbour had been seeking to move home for some time. Suggestions that he wanted to get away from his neighbours...

18 August 2021

From: Breaking News

Exclusive: ‘Realtor franchise’ scheme launched by long-standing agency

An estate agency is celebrating its 21st anniversary by launching a new ‘realtor’ franchise model based on enhanced technology and personalised...

13 August 2021

From: Breaking News

Covid-cautious vendors still worried about in-person viewings

A new survey suggests the majority of vendors remain wary of allowing too many unknown people into their home during viewings. Some...

12 August 2021

From: Breaking News

Agents Do Charity - and we’re getting ready to r-r-r-rumble again!

It’s a great sign of our slow but reassuring return to normality when much-missed fundraising events make a welcome comeback -...

06 August 2021

From: Breaking News

Stalking warning on anniversary of tragic agent's disappearance

Thirty-five years after London estate agent Suzy Lamplugh disappeared, the trust that bears her name is calling for action to address...

05 August 2021

From: Breaking News

EXCLUSIVE - Boomin reveals latest agent sign-up numbers

Boomin has revealed to Estate Agent Today the latest figures on agency branches signed up to its fledgling portal. It says it...

03 August 2021

From: Breaking News

Promoting agency as a career - company talks with High School students

Students at a high school have been given an insight into the career opportunities in the property sector. The sixth formers from...

30 July 2021

From: Breaking News

Revealed - the estate agents appointed to Boomin’s strategic board

Boomin has announced the appointment of six agents, described as independent representatives, who are now on the new portal’s strategic board. The...

29 July 2021

From: Breaking News

Why it pays for landlords to have a property manager

Around 2.66 million landlords were operational in Great Britain in 2019, according to data estimations previously released by Hamptons International. Of those...

28 July 2021

From: Features

Government tells agents: ‘exercise Covid caution and restraint’

Agents have been told in new government guidance that the liftings of some Covid restraints in wider society “does not mark...

26 July 2021

From: Breaking News

Agents Do Charity - even in a mini heatwave…

Boy it’s been hot out there - yet even 30 degrees or more have failed to stifle the enthusiasm of our...

23 July 2021

From: Breaking News

PropTech Today: stock shortage - how can agents prospect effectively?

The biggest challenge facing many agents in the current climate is the general shortage of stock, both for sales & lettings. Let’s...

21 July 2021

From: Breaking News

Virtual auctions set to remain despite restrictions being relaxed

Property auctioneer Auction House has recorded its best first half results in its 14-year history, and says it’s going to continue...

15 July 2021

From: Breaking News

New team to promote agents’ franchise opportunities

A new team of managers at one of the country’s best known franchise brands hopes to promote the concept amongst agents. Hunters...

14 July 2021

From: Breaking News

EUROS: Heartache and tears - our Agent’s Report

A 3-2 loss on penalties. It’s sad and disappointing - desperately. Yet that gives way to pride when England’s performance across the whole...

12 July 2021

From: Breaking News

Agents told to emphasise their local expertise to win business

Estate agents are being advised to emphasise to customers that they are local experts. “Show [the public] that you really know your...

09 July 2021

From: Breaking News

A third of sellers consider using Purplebricks, claims agency

The chief executive of Purplebricks says research into pricing strategies has suggested around a third of sellers at least consider using...

07 July 2021

From: Breaking News

Jamie Cooke, Co-Founder and Managing Director at iamsold, part of the iamproperty group

Who are you and what does it say on your business card? I’m Jamie Cooke, Co-Founder and Managing Director of iamsold, part...

06 July 2021

From: 60 Second Interview

Fake estate agency reviews: Watchdog probes Google and Amazon

The Competititon and Markets Authority says it’s to look into reviews on Google and Amazon, and see whether the online giants...

28 June 2021

From: Breaking News

Crazy times, hazy memories - looking back at more than 35 years in the industry

There are just three working days until the end of the stamp duty holiday for most buyers. That’s not even enough time...

26 June 2021

From: Features

EUROS: Joy and heartbreak- our Agent Match Reports

It was never going to be easy for Scotland - and there was no sense of jeopardy for an already-through England. Yet...

23 June 2021

From: Breaking News

Official guidance issued for agents to avoid Stamp Duty delays

In an unusual move, HM Land Registry has issued guidance to agents to help them reassure jittery buyers and sellers ahead...

21 June 2021

From: Breaking News

Could an adjustment to BTL Stamp Duty improve the lettings market?

The Stamp Duty holiday has been very beneficial for hundreds of thousands of buyers looking to take advantage of savings, even...

16 June 2021

From: Features

30 and going strong - Q&A with Michael Jones as firm reaches milestone

Michael Jones & Company celebrates its 30-year anniversary this year and, in an effort to both celebrate the work of local...

12 June 2021

From: Features

Reviving the High Street – why a hybrid conveyancing offering is needed

“A hybrid offering, which serves customers of all needs and capabilities, is what we should all be working towards.” Following Aconveyancing opening...

12 June 2021

From: Features

Agents Do Charity - well done Agents Together and industry fund-raisers

Hello and we’re at the end of another week celebrating all those in our industry who do great work. And this...

11 June 2021

From: Breaking News

Agency expects 40% turnover boost in its anniversary year

An estate agency says it expects a 40 per cent boost in its turnover this year, its 10th in business. Croft Residential,...

10 June 2021

From: Breaking News

Buy-to-Let: is the outlook improving for landlords?

There are an estimated 2.7 million landlords in the private rented sector (PRS) providing rental accommodation to multiple generations of tenant,...

09 June 2021

From: Features

Shock analysis shows very few listings have virtual viewing options

Despite the vast amount of publicity given to the concept of virtual viewing, a survey suggests relatively few properties on sale...

09 June 2021

From: Breaking News

Property Jobs Today - summer movers and shakers in the business

Hello and welcome to the latest Property Jobs Today, your chance to catch up with who’s on the move. Let us know...

07 June 2021

From: Breaking News

Property Natter: talking Brexit, Covid, USPs and mews homes with Lurot Brand

Independent agents come in all shapes, sizes and looks, many with their own USPs and little quirks. It is this variety...

05 June 2021

From: Features

Estate agents risk multi-million-pound fines if they don’t keep proper customer records

While running customer identification and verification checks is part and parcel of the onboarding process for estate agents, under UK anti...

01 June 2021

From: Sponsored Content

Agents switch to self-employment as brand celebrates 200 recruits

eXp UK - an agency brand with roots in the US - says it now has 200 self-employed agents operating under its...

01 June 2021

From: Breaking News

Agency drops claim that it's number one in its area after complaint

A firm has agreed to amend its claim that it was the number one selling agent in its town in 2020,...

26 May 2021

From: Breaking News

Boomin names Bruce brothers’ charity chief as portal strategy leader

Sarah Edmundson, the chief executive of the Agents Together charity - set up by the Bruce brothers, Michael and Kenny -...

23 May 2021

From: Breaking News

Property Natter – 5 ways estate agency has changed since May 2020

It’s now over a year since the property market officially reopened after an unprecedented two-month shutdown at the height of the...

22 May 2021

From: Features

Propertymark: your voice matters, make sure it’s heard

In an industry which is faced with constant changes in day-to-day practices and even more so given the Covid terrain which agents...

22 May 2021

From: Features

What could the Planning Bill mean for the property market?

The Planning Bill, which will introduce changes to the planning system in England, was announced last week in the Queen’s Speech....

22 May 2021

From: Features

Portal lead management platform deal for independent agents

The Federation of Independent Agents is forming a partnership with the new portal lead management platform Agent Response. Agent Response is led...

21 May 2021

From: Breaking News

The leaky bucket of estate agency and how to fix it

Gathering and analysing feedback at all stages in the customer journey is highly important. So, where do we begin? For many estate...

15 May 2021

From: Features

Capital Gains Tax glitch hits property sales, says accountancy firm

Some sellers are suffering cash flow issues as a result of glitches in the Capital Gains Tax reporting system, according to...

14 May 2021

From: Breaking News

Sam Hunter – ‘does Homesearch pass the Ronseal test? Yes, we do’

In this week’s In Conversation Today, I speak to someone who has made an excellent impression on the property industry in...

13 May 2021

From: Breaking News

Property Natter: Day in the life of Simon Brown, ESTAS founder

In a return to a favourite series of mine, as it gives an excellent insight into the very many facets of...

08 May 2021

From: Features

High profile agency chief steps down after 40 years in the business

The group chief executive of south east England’s largest independent agency is retiring. David Lench of Arun Estates has revealed that he is...

07 May 2021

From: Breaking News

The future of the tenant experience

The last 12 months have heralded significant change across the property market and indeed we could argue across all markets in...

05 May 2021

From: Features

Revealed - what buyers look for when viewing properties online

Online agency Strike has used specialist eye-tracking software to analyse what attracts a buyer’s attention when scrolling through homes online — and...

30 April 2021

From: Breaking News

Change is coming – how can we improve the homebuying process?

With property transactions taking longer than ever and many people operating at capacity, it is easy to overlook the progress made,...

28 April 2021

From: Features

Property Natter: why agency must never become a closed shop

The biggest news story in town this last week – which has brought people who don’t usually like or watch football...

24 April 2021

From: Features

Ten useful tools to aid end of tenancy deposit deductions

The TDS annual review 2020 indicates that deposit disputes have remained low over the last year, at around 1%. This is...

24 April 2021

From: Features

Why the pandemic should not be the end for physical agency offices

I was not surprised when I came across an industry article recently citing that over half of home buyers never visit...

24 April 2021

From: Features

Hybrid agency announces national expansion and recruitment

A hybrid agency which until now has been active only in London is launching new hubs in Manchester and Brighton. Agent &...

20 April 2021

From: Breaking News

Property Jobs Today - a bumper bundle of movers and shakers

Hello and welcome to another working week, and the latest on jobs and staff movement across our industry. You can be part...

19 April 2021

From: Breaking News

Agents can give conveyancers upfront info easier, says PropTech firm

A PropTech firm says its new tool allows comprehensive upfront property information to be shared instantly with all parties in a...

16 April 2021

From: Breaking News

How can agents achieve smooth transactions as we ease out of lockdown?

We’re officially transitioning to summer – marked by the clocks going forward and warmer weather – just as restrictions start to...

15 April 2021

From: Sponsored Content

Anti-stamp duty campaigner fined … for stamp duty avoidance

One of the most outspoken campaigners against stamp duty has been fined for avoiding tens of thousands of pounds in … stamp...

07 April 2021

From: Breaking News

Boomin - What’s the verdict?

The launch of Boomin has been and gone with, perhaps, something less than its expected fanfare of publicity. Of course there are...

03 April 2021

From: Features

Multiple Dwellings Relief – what do property agents need to know?

Estate agents play a key role in identifying tax savings that can benefit all parties. If a purchaser can benefit from...

03 April 2021

From: Features

Sarah Edmundson – how Agents Together is helping the industry to talk

Mental health – and the importance of good mental health – has become a vital thing for all of us in...

01 April 2021

From: Breaking News

Market pause or boom over? Surprise house price fall as Easter arrives

Annual house price growth remains strong but it has slowed significantly according to the Nationwide. Prices dropped 0.2 per cent on average...

01 April 2021

From: Breaking News

One year of Covid-19 – How have estate agents coped?

With March marking one year since the beginning of the first national lockdown across all four nations of Britain in response...

31 March 2021

From: Features

How will electric cars change conveyancing and the housing market?

Conveyancers should consider the provision of electric vehicle parking and charging in transactions according to a legal company. Law firm says that...

30 March 2021

From: Breaking News

Tax Day was just a damp squib says leading industry analyst

The government’s highly-anticipated Tax Day was just a damp squib.  That’s the view of leading analyst Anthony Codling, who says the almost complete...

24 March 2021

From: Breaking News

Get ready to party - London's market is bouncing back

The London housing market is enjoying the end of the lull before the storm, according to a leading buying agent. Sara Ransom...

24 March 2021

From: Breaking News

Ground rent scandal: Housebuilders bite back after attack by watchdog

Two of Britain’s largest house builders have reacted sharply to calls by Housing Secretary Robert Jenrick and the Competition and Markets...

22 March 2021

From: Breaking News

Is flexibility the future of estate agency?

The events of the last 12 months have potentially shaped the future of our sector for years to come. There has been...

20 March 2021

From: Features

Property professionals welcome digitisation to better manage transactions

The findings of the new ‘Thriving in a Pandemic’ report, recently published by tmgroup and mio, have highlighted that the market...

17 March 2021

From: Features

Breakthrough on faster house sales with new digital form

An industry group charged with trying to make house buying simpler and quicker says it’s made a breakthrough on ‘upfront’ information...

16 March 2021

From: Breaking News

Stamp duty holiday: how to keep your chain intact

Following the fluctuation of the property market during the UK’s first national lockdown, the industry was given a lifeline by the...

13 March 2021

From: Features

Agents' fury at Rightmove restrictions imposed without warning

Agents are up in arms at a Rightmove restriction temporarily preventing access to parts of its listing back-end.  Agents received an email...

11 March 2021

From: Breaking News

Managing high enquiry volumes and making hay while the sun shines

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

10 March 2021

From: Features

‘Be Kind We Care’ initiative launched across property industry

A conveyancing organisation has launched an initiative called Be Kind We Care to promote kindness and wellbeing within the property industry. The...

08 March 2021

From: Breaking News

Call My Agent! Celebrities find it’s not so easy to sell and buy homes…

One of the biggest TV hits of lockdown has been the Netflix show Call My Agent! It’s a surprise success, perhaps, because...

06 March 2021

From: Features

Watch: will property viewings ever be the same?

A panel of estate agents recently participated in a webinar to discuss the benefits of livestream open house viewings. The webinar, part...

06 March 2021

From: Features

In Conversation – Data Sharing with LonRes chief Anthony Payne

In this week’s In Conversation Today, I speak with Anthony Payne, Managing Director and co-founder of LonRes, a data and network...

04 March 2021

From: Breaking News

The right PropTech can avert lockdown chaos – and forever revolutionise rental payments

With one of the world’s most successful vaccine rollout programmes under way in the UK, the chances of a complete lockdown...

01 March 2021

From: Sponsored Content

Mark Meyer, CEO of Meyers Franchising

  Who are you and what does it say on your business card?  Mark Meyer, CEO, Meyers Franchising What is Meyers and what...

01 March 2021

From: 60 Second Interview

Property Natter - are virtual viewings now absolutely integral for agents?

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

27 February 2021

From: Features

Agents’ delight as stamp duty extension helps another 300,000 deals

Much of the agency industry has reacted with delight at the extension of the stamp duty holiday deadline until June. Rightmove estimates...

25 February 2021

From: Breaking News

How to ensure your letting business remains compliant

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

20 February 2021

From: Features

Revealed - Key challenges to agency businesses in 2021

Fixflo’s webinar on February 9 saw an industry panel debate 2021’s threats and opportunities for letting agents. The panel discussed a range...

20 February 2021

From: Features

Agents Do Charity - and an agent with Covid raises thousands…

Hello and welcome to Friday, the day when we highlight agents’ great work to raise funds for good causes despite the continuing...

19 February 2021

From: Breaking News

Sarah Beeny – Will she be returning to estate agency after Tepilo?

This week’s In Conversation Today interviewee needs no introduction. One of the property industry’s most recognisable names, she has been a...

18 February 2021

From: Breaking News

Revealed - the most commonly misunderstood deposit protection terms

Knowing adjudication terms and phrases can make all the difference in a deposit dispute. The DPS has been helping landlords and letting...

17 February 2021

From: Features

Shirty! Get your kids hot under the collar for a great cause…

Industry supplier Kerfuffle and high-profile training service Marvellous have launched a competition for the children of agents and suppliers. The kids are...

16 February 2021

From: Breaking News

Property Natter - ‘I work for myself, not by myself’ – a self-employed agent’s tale

In this week's Natter, I focus on the inspiring story of Clare Hughes, who has bounced back in the last 12 months...

13 February 2021

From: Features

Revealed: what are the latest rental trends as we move through 2021?

As we move towards the one-year anniversary of the beginning of the first lockdown, it is a good time to reflect...

13 February 2021

From: Features

It’s time to stamp on stamp duty speculation

You can always tell when Budget day is approaching. There’s lots of comment from every imaginable quarter about what the Chancellor of...

13 February 2021

From: Features

What to consider when buying or selling an estate agency business

Estate agents might be expert at advising on buying and selling properties on their books but when it comes to buying...

13 February 2021

From: Features

Stamp Duty reform “very unlikely” says Conservative housing guru

An MP demanding a root and branch reform of property taxation, including scrapping stamp duty, says the chance of fundamental reform is...

11 February 2021

From: Breaking News

Customer Data Breach: Foxtons at centre of newspaper allegations

A newspaper claims that thousands of customers’ financial details held by Foxtons Group are being freely accessed on the so-called dark...

03 February 2021

From: Breaking News

Stamp Duty Victory? Hint of possible 'phased' end to holiday

The government is keeping everyone guessing about the stamp duty holiday but one comment by a senior minister suggests movement towards a...

02 February 2021

From: Breaking News

Should agents repay Business Rates relief because offices were open?

Almost a year ago the government announced that estate and lettings agencies were to be included in the business rates relief...

02 February 2021

From: Breaking News

Stamp Duty Debate As It Happened - What MPs Said

Labour and Conservative MPs have expressed a unanimous view on their desire to see an extension of the stamp duty holiday...

01 February 2021

From: Breaking News

Agent launches petition for radical overhaul of house buying process

An online petition has been started by an independent estate agent seeking a radical overhaul of how homes are sold in...

01 February 2021

From: Breaking News

Boomin dismisses speculation of ‘direct sales’ cutting out agents

Boomin has denied that it will ever allow direct property sales, cutting out estate agents. Founder Michael Bruce says the new service...

29 January 2021

From: Breaking News

Not coping with Covid? Shock figures about agents’ mental health

A new working group on mental health in the agency industry is being set up following a poll revealing 62 per cent...

27 January 2021

From: Breaking News

40% price fall and 54% price rise -  Prime London snakes and ladders

An international property and residency consultancy claims the sold prices of homes in some prime London locations have collapsed by up to 40...

26 January 2021

From: Breaking News

Agents offered trip to Dubai - as Health Secretary warns against it...

High profile agency owner Sean Newman is offering his entire self-employed team of 100 agents and mortgage advisors a chance for...

25 January 2021

From: Breaking News

Work-from-home agency aims at national roll-out with industry novices

A firm calling itself the UK’s first 24/7 home-based agency says it wants to roll out nationally with a network of franchisees...

19 January 2021

From: Breaking News

Dozens of Tory MPs demand stamp duty extension from Sunak

The Northern Research Group, which has the backing of over 50 Conservative MPs in the north of England, wants the Chancellor...

18 January 2021

From: Breaking News

Property Natter: exclusive Q&A with Tim Balcon, Propertymark’s new CEO

Propertymark, the overarching body aiming to bring five different associations (ARLA, NAEA, NAVA, ICBA and APIP) into a single brand, was...

16 January 2021

From: Features

Agents “forced and pressured” into unsafe viewings - claim

An online petition wants all agents’ offices to close during the pandemic. Keeping them open means agents feel "forced and pressured" to conduct...

14 January 2021

From: Breaking News

Could autonomous transportation affect the property market?

In the not-too-distant future, it will be possible to order a driverless car to collect you and then drive you to...

13 January 2021

From: Features

2021 will not hold back Agents who are prepared to adapt

With the Government announcement this week of another national lockdown across England amid the surging coronavirus infections, it once again puts...

08 January 2021

From: Sponsored Content

Boomin's Michael Bruce reveals portal's aims - and the lessons of Purplebricks

To kick off 2021, we have a Q&A with one of the most high-profile – and, it has to be said,...

07 January 2021

From: Breaking News

Rip-Off leasehold charges to be abolished by government

Millions of leaseholders will be given the right to extend their lease by a maximum term of 990 years at zero...

07 January 2021

From: Breaking News

How to make process optimisation your New Year’s resolution

January presents an opportune time for agency leaders to resolve and plan for resilience, performance and growth in 2021. With most of...

06 January 2021

From: Features

Countrywide’s former management slammed by industry veteran

Countrywide’s former management seriously damaged the company’s share value and status by adopting a flawed business plan - and then executing...

06 January 2021

From: Breaking News

Agents CAN continue working through national lockdown

Agents and the housing market in England are still in business even during the third national lockdown which begins on Wednesday and...

05 January 2021

From: Breaking News

Tier 5 Lockdown - will housing market remain open?

The government is considering stricter tier structures for the coming weeks as the number of Coronavirus infections continues to rise. There is...

04 January 2021

From: Breaking News

Property Natter: backbone of our industry – Aspire-ing and roaring to greatness

Firstly, Happy New Year – here’s to 2021 being less chaotic than the last! In the final part of our series on...

02 January 2021

From: Features

Dominic Cummings - the Rightmove connection revealed...

He’s gone from Downing Street but the legacy of Dominic Cummings lives on in Rightmove’s top searches of 2020. Barnard Castle -...

30 December 2020

From: Breaking News

Should agents scrap viewings in Tier 4 areas? This one has...

An agency operating in the new Tier 4 area has abandoned viewings and visits to homes until New Year, even though the...

22 December 2020

From: Breaking News

Agents can work in Tier 4 as government publishes guidelines

The Westminster government has published extensive guidance on the operation of the new Tier 4 Coronavirus restrictions in England. This includes a...

21 December 2020

From: Breaking News

Housing market stays open in new Tier 4 areas

The housing market is to stay open across the UK, including in the new Tier 4 areas of England. An announcement from Housing Secretary...

20 December 2020

From: Breaking News

Banking barriers for start-ups and how to overcome them

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...

19 December 2020

From: Features

Sell high, sell fast - selling for the best price with home staging

The importance of marketing properties is something that is often undervalued. Big budgets are dedicated to selling everyday items such as...

19 December 2020

From: Features

Zoopla launches marketing onslaught and urges branches to stay open

A 10 week marketing campaign is being launched by Zoopla - and the portal urges agents to stay open as much...

18 December 2020

From: Breaking News

Agents Do Charity - the final fund-raising of 2020

Here we are, on the brink of a festive season like never before, and approaching the end of 2020. Although a dreadful...

18 December 2020

From: Breaking News

Mental health: bigger issue in agency industry than many believe

A survey conducted by charity Agents Together suggests a large majority of industry people would like to see more focus on...

15 December 2020

From: Breaking News

Exclusive - Agents' training and licensing latest from the chair of RoPA

First off, hello and welcome to this new series – appearing in Estate Agent Today’s Breaking News section each month –...

10 December 2020

From: Breaking News

How can letting agents reduce deposit disputes?

Deposit disputes can be time-consuming and difficult for all parties involved whether it be a letting agent, landlord, or tenant. Although at...

09 December 2020

From: Features

“Deplorable” government slammed for years of housing problems

A scathing document produced by MPs slams the government for its “deplorable” housing policies which are "invented, abandoned and reinvented" -...

09 December 2020

From: Breaking News

Property Natter: the backbone of our industry – charity, Cornwall and family!

Welcome to part three of our ongoing series on local independent agents, as we seek to give this all-important part of...

05 December 2020

From: Features

Agents can do more to speed up transactions by adopting technology

Recent debate about urgent need for reform and better collaboration within the property industry, has once again come under the spotlight...

04 December 2020

From: Sponsored Content

Private equity firm wanting control of Countrywide says it’s nearly there

The private equity company which wants to take control of Countrywide has issued a statement saying it now has the support...

04 December 2020

From: Breaking News

Agents Do Charity - heartwarming festive fund-raising galore…

Hello, and if it’s Friday it can only mean Charity day as we celebrate the industry’s continuing fund-raising despite challenges from...

04 December 2020

From: Breaking News

Are you prepared for a seasonal upswing in missed rental payments?

It’s that time of year again. Black Friday has been and gone and the run-up to Christmas is well and truly...

02 December 2020

From: Features

PropTech Today: Weak leadership threatens innovation

After you. No, after you. That is often how innovation seems amongst the real estate elite. And this week I see it...

02 December 2020

From: Breaking News

PropTech product for independent agents claims to slash 'lost business'

The Federation of Independent Agents trade group has unveiled a new automated nurture product available exclusively to members - and it claims...

01 December 2020

From: Breaking News

Referral Fees - agents should disclose them up-front insists Ombudsman

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents.  The issue has become a hot topic in...

30 November 2020

From: Breaking News

Joe Biden’s housing market - well, it’s just like over here…

With a new President elected and the old one reluctant to move out, this is a good time to see how...

14 November 2020

From: Features

A rare shining light: property must be protected and allowed to flourish

Watching the government’s surprise press conference a couple of weekends ago the message was clear; we were heading into a gruelling...

14 November 2020

From: Features

TV consumer champion demands action to free ‘mortgage prisoners’

A new report funded by high profile consumer champion Martin Lewis says the government must do more to help ‘mortgage prisoners’. These...

12 November 2020

From: Breaking News

Delivering a speedy end of tenancy deposit negotiation – the top tips

Tenancy deposit disputes are messy and often frustrating for all involved. While the number of formal disputes remains low, the pandemic...

10 November 2020

From: Legislation & Compliance

Evictions law – get specialist advice if you’re unsure

As lockdown – Season 2, the sequel no one asked for – gets underway in England, landlords, tenants and agents will...

10 November 2020

From: Sponsored Content

Agents Do Charity - good works continue through the lockdown…

Hello and welcome to yet another Agents Do Charity, the weekly forum for the industry to share its good news on...

06 November 2020

From: Breaking News

ESTAS and Agents Together form partnership to help industry

The ESTAS awards service and the Agents Together foundation are entering into a partnership. That means all ESTAS customer agents will be...

02 November 2020

From: Breaking News

Confirmed: Housing market stays open during national lockdown

The housing market is to remain open in the four week lockdown in England. The Ministry of Housing, Communities and Local Government...

31 October 2020

From: Breaking News

How can we ensure the second half 2020 doesn’t become a blip?

Recent figures emanating from the mortgage and housing market suggest that – since lockdown was ended in mid-May – transaction levels...

31 October 2020

From: Features

Common sense tips for dealing with student tenants

Clear communication and common-sense actions by landlords, letting agents and students at the start of a tenancy can drastically improve the...

31 October 2020

From: Features

Mandatory qualifications for agents “within two or three years”

The mandatory qualifications expected of agents have not been forgotten and will come into effect in two or three years. That’s the...

29 October 2020

From: Breaking News

Keeping the property market moving

It’s been an unexpected year for the property market, shaped by the effects of the pandemic. We didn’t quite anticipate the...

27 October 2020

From: Sponsored Content

Living without Section 21 evictions – lessons from the Scottish market

The announcement of the Renters’ Reform Bill in the Queen’s speech last December caused a collective groan across the country from...

27 October 2020

From: Legislation & Compliance

Top tips for creating engaging blog content

Putting fingers to keyboard to create blogs and articles isn’t always the easiest job for agents, particularly when meetings, viewings and...

27 October 2020

From: Marketing & Social Media

Top 5 tips for successful estate agent social media management

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

27 October 2020

From: Marketing & Social Media

Top things to look for in a valuation tool

Here at The ValPal Network, we know that there are other options available when considering to use a valuation tool, so...

27 October 2020

From: PropTech & Innovation

Agency new recruits given just three or six month contracts

An agency recruitment firm says there’s been a big rise in short-term vacancies being offered since lockdown restrictions were lifted in the...

27 October 2020

From: Breaking News

Property Jobs Today - the inside track on who’s going where

Hello and welcome to a new week - and evenings that get darker earlier.  As winter approaches we’re continuing to bring you...

26 October 2020

From: Breaking News

Conveyancing: these two things can facilitate superior handovers

The Stamp Duty Land Tax holiday has been a hot topic of conversation for many in the residential property industry –...

24 October 2020

From: Features

Six ways innovation is transforming the lettings sector

Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....

24 October 2020

From: Features

Covid-inspired career change for independent estate agent

A reassessment of an independent agency’s activities during the Coronavirus crisis has led to it merging with a local franchise operation. Maison...

23 October 2020

From: Breaking News

James D. Marshall, Founder and CEO of Pupil

Who are you and what does it say on your business card? I am James D. Marshall, Founder and CEO of Pupil. What...

22 October 2020

From: 60 Second Interview

Major Countrywide shareholder rejects investment proposal

One of Countrywide’s largest shareholders has come out against a £90m investment package in the company proposed by a private equity...

22 October 2020

From: Breaking News

Soon-to-launch Boomin portal not just for sellers and buyers - claim

One of the latest 10 agents joining the still-to-launch Boomin portal says it could be the go-to website for all property...

22 October 2020

From: Breaking News

How to make client accounting software migration a breeze

When letting agents are preparing to migrate from one piece of client accounting software to another, it can sometimes seem like...

17 October 2020

From: Features

Electronic signatures are helping agents to weather the 2020 storm

2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...

17 October 2020

From: Features

Industry Redundancies: Agents Together launches support programme

Agents Together, the wellbeing and mentorship service which came into existence earlier this year, is launching what it calls a Redundancy...

16 October 2020

From: Breaking News

Selling a flat with a short lease

Many agents, certainly those in London, will have faced the difficult task of selling a flat with a shorter lease. A...

09 October 2020

From: Sponsored Content

Agents are ’spivs with tape measures’ says angry press article

A right wing magazine once edited by Boris Johnson has called estate agents “spivs with tape measures” who conceal information from...

09 October 2020

From: Breaking News

Could employee ownership be a good option for estate agencies?

In July, here at Environet UK, we transferred 100% ownership of the company to our employees, in the form of an...

07 October 2020

From: Features

End of mortgage holiday could spell disaster for many - claim

A new paper from a think tank warns that many low income owner occupiers risk losing their homes when the mortgage...

07 October 2020

From: Breaking News

Phil Spencer: Christmas is a gift for agents who add value

It’s about this time of year, pandemic or not, that agents may be asked one particularly awkward question by a vendor...

05 October 2020

From: Breaking News

Electrical checks: rules for new tenancies vs existing tenancies explained

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 have been in place for several months now. While letting...

03 October 2020

From: Features

Say No To Rightmove lead agency now listing on Zoopla

The agency leading the Say No To Rightmove campaign has returned all of its offices and brands to Zoopla. The Acorn Group,...

02 October 2020

From: Breaking News

Major regional agency unveils pioneering ‘super hub’ structure

One of the country’s major regional agencies has unveiled a ‘super hub’ structure which began life as a lockdown measure but...

29 September 2020

From: Breaking News

Solve this NOW! Campaign to make cladding flats sell-able again

Survivors and bereaved family members from the Grenfell Tower fire have joined forces with residents trapped in allegedly dangerous flats in...

28 September 2020

From: Breaking News

Agency behind Say No To Rightmove reveals High Street expansion

The regional agency group which master-minded the Say No To Rightmove campaign has made a big commitment to the future of...

23 September 2020

From: Breaking News

Tips for growing your management portfolio in uncertain times

Despite the recent effects of the Covid-19 pandemic, there is still much opportunity in the market for letting agents to grow...

19 September 2020

From: Features

Effective signage is key to rebuilding customer confidence in the market

When it comes to the future of the property market in the wake of Covid-19, there are two main schools of...

19 September 2020

From: Features

Property Jobs Today - the latest ins, outs, and moving abouts…

Hello and welcome to the new working week. Here’s the latest information on key hires across our industry: if you have similar...

14 September 2020

From: Breaking News

Son of ex-Savills boss slams traditional buying agents as “outdated”

A buying agency targeting what it calls the “prime and super-prime” London market is offering clients not only a sourcing service, but also...

11 September 2020

From: Breaking News

PropTech Today: Is there any such thing as a portal war?

For a mixture of reasons, I now only write this column every two weeks. At first, I missed the weekly consideration...

09 September 2020

From: Breaking News

Agents back investigation into “unfair sales tactics” over leasehold

NAEA Propertymark has thrown its weight behind a Competitions and Markets Authority investigation into whether consumer protection law has been broken...

07 September 2020

From: Breaking News

Autumn 2020 - seven things to watch

It’s no surprise the mainstream news remains dominated by coronavirus - not so much the actual effect of it right now,...

05 September 2020

From: Features

Watchdog launches probe into unfair sales tactics of leasehold homes

The Competition and Markets Authority is today opening enforcement cases focusing on the sale of leasehold homes by four leading housebuilders. They...

04 September 2020

From: Breaking News

Ground-breaking agent mentoring scheme wins lavish praise

A self-employed agent has gone public to lavish praise on the mentoring scheme which is part of the Agents Together charity. Cameron Carter,...

03 September 2020

From: Breaking News

How will new mandatory survey standards improve the moving process?

From December, the new RICS Home Survey Standard will become mandatory for all RICS professionals undertaking home surveys. The below article explains...

02 September 2020

From: Features

Property Natter - perception vs reality - why do agents have a bad rep?

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

29 August 2020

From: Features

Agents will be crucial during extended eviction ban

The ban on evictions was due to end earlier this month, but following a last-minute U-turn from the government, it has...

29 August 2020

From: Features

Secret portal from Purplebricks founders wins praise from Rightmove critics

The Say No To Rightmove campaign has given a thumbs up to the new Boomin listings service created by the brothers...

27 August 2020

From: Breaking News

Explained for agents - Electrical Safety Standards Regulations

Since June 1, under The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, landlords in England have been...

26 August 2020

From: Features

Agency breaks tradition by holding first-ever August auction

In another sign of the buoyant housing market, estate agency Savills is breaking tradition by staging its first ever August auction...

25 August 2020

From: Breaking News

Property Jobs Today - latest moves in and across our industry

Hello and welcome to the latest edition of PJT, the industry’s summary of new movers. Of course many agencies are reassessing their...

24 August 2020

From: Breaking News

Property Jobs Today: Movers and shakers and new appointments

Hello and welcome to the latest edition of PJT - we know some agencies are reshaping their structures and downsizing but this...

17 August 2020

From: Breaking News

Nationalists attack agency for using English version of house name

A row is brewing over an agency which acted on a vendor’s request to use the English version of a house...

11 August 2020

From: Breaking News

Purplebricks still too risky an investment, warns expert

An investment adviser says Purplebricks remains “far too risky” for investors even though it now has “a fighting chance of survival”. Rodney...

10 August 2020

From: Breaking News

Agencies use lockdown to sign up to Fine & Country

Fine & Country has announced it signed a string of agencies to its brand during lockdown. Most F&C agents members are High...

30 July 2020

From: Breaking News

Pre-qualify tenants before a viewing and reference them with one shareable viewing link from your CRM

Can technology bring about the lasting change needed to the property industry? The industry has felt the effect of lockdown and...

28 July 2020

From: Sponsored Content

Faster conveyancing? Land Registry accepts electronic signatures

HM Land Registry is now accepting witnessed electronic signatures on documents for the  transfer of ownership of property, the creation of...

28 July 2020

From: Breaking News

Can you lead Propertymark? You have one week to apply

Do you want to run the newly-merged Propertymark, embracing both the National Association of Estate Agents and the Association of Residential Letting...

28 July 2020

From: Breaking News

Face Coverings in Branches - agents given new guidance

New guidance on face coverings for agents working in branches, and for those dealing directly with visitors, was issued last evening. A statement...

24 July 2020

From: Breaking News

Agents Boards: Labour council wins government help for stiff controls

A London Labour council has won draconian powers to effectively ban For Sale and To Let boards in several parts of...

17 July 2020

From: Breaking News

Stamp duty holiday should be backdated, demands law firm

A property law firm is calling on the government to backdate the stamp duty holiday to include those buyers who completed...

13 July 2020

From: Breaking News

Fall throughs – the impact and the solutions revealed: Part Two

In the second of a series of articles, Emma Vigus, Managing Director of mio, the Estate Agents Sales Progression platform, explores...

11 July 2020

From: Features

Property Jobs Today - latest movers into and across our industry

It’s a tough time for agents and our stories show a disturbingly high number of  branches closing - but there are...

06 July 2020

From: Breaking News

Say No To Rightmove campaign chief signs up to new free-to-list portal

The estate agency group spearheading the Say No To Rightmove campaign has signed its 36 branches up to new portal Homesearch. The...

02 July 2020

From: Breaking News

The fraud risks facing the property sector as a result of Covid-19

Businesses across all sectors have struggled to adapt to the changes brought about by the Covid-19 pandemic. One group that have bucked...

01 July 2020

From: Features

How to avoid delays as the property market recovers

Buyer registrations and sales enquiries are reportedly back to pre-Covid levels. Completions, however, are lagging behind. This is probably down to...

27 June 2020

From: Features

Ex-Countrywide chief joins mentor team at Agents Together

Industry veteran Harry Hill, a former chairman of Countrywide and founder of Rightmove, has now become a mentor at the new...

24 June 2020

From: Breaking News

Rightmove was warned for years to improve relationship with agents

The leader of the Say No To Rightmove campaign has revealed to Estate Agent Today that he has lobbied the portal...

22 June 2020

From: Breaking News

Housing Secretary Jenrick may be sacked shortly, says newspaper

Housing Secretary Robert Jenrick - currently at the centre of a planning controversy - could be sacked in a September Cabinet reshuffle. The...

22 June 2020

From: Breaking News

Property Natter - the property industry should track Zoom’s phenomenal growth

“Let’s Zoom later”, “are we Zooming in the morning or afternoon?” “Yeah, I zoomed the client earlier” – variations on these...

20 June 2020

From: Features

Say No To Rightmove campaign says 'list on Zoopla, support OTM'

The Say No To Rightmove campaign has set out strategy suggestions for independent agents facing steep portal bills. A 10-page document reveals...

16 June 2020

From: Breaking News

Why every political party is pro-tenant, anti-landlord

Back in the day, party politics and the private rental sector used to be straightforward. Conservatives were pro-landlord, Labour were pro-tenant, while...

13 June 2020

From: Features

Technology is central to solving property’s mismeasurement issue

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

13 June 2020

From: Features

Agents Do Charity - with two VERY big donations…

Hello and welcome to Agents Do Charity, our weekly opportunity to salute suppliers and agents fund-raising for good causes. We appreciate how...

12 June 2020

From: Breaking News

Countrywide branch faces police and HMRC threat after furlough allegation

The managing director of a Winkworth branch is threatening to report a senior member of a nearby Countrywide office to the...

10 June 2020

From: Breaking News

Work/life balance and the lion’s share of commission – become a master of your own destiny

If you are an established UK estate agent, the status quo dictates that you will most likely work for ‘the man.’ Corporate...

09 June 2020

From: Sponsored Content

Purplebricks' founders reveal new project to re-enter the agency industry

The brothers who founded Purplebricks - Michael and Kenny Bruce - have returned to the agency industry for the first time...

09 June 2020

From: Breaking News

Property Natter – who are the challenger portals?

The only story that has come remotely close to pushing coronavirus – and its various knock-on effects – off the top...

06 June 2020

From: Features

Agents accused of ignoring virus safety guidelines

An agent in the unusual position of operating across the England and Welsh border says many of his competitors appear to...

05 June 2020

From: Breaking News

PropTech is the key to dealing with post-lockdown surge

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

03 June 2020

From: Features

Exclusive: Say No To Rightmove to offer 'options for agents'

The Say No To Rightmove campaign is to release a set of options for member agents to consider if the portal...

29 May 2020

From: Breaking News

Propertymark’s 29-point guide for offices, teams and activities

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

25 May 2020

From: Breaking News

Property Natter - what happened when big lenders had their own estate agencies?

All my recent Natters have been focused on one particular topic, the coronavirus crisis, for obvious reasons. But there has been...

23 May 2020

From: Features

Life Without Rightmove - potential leavers to get marketing advice

The Say No To Rightmove campaign is to hold a seminar for agents who have already left the portal or are...

22 May 2020

From: Breaking News

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

Agents Do Charity - a bumper out-of-lockdown edition…

As last Friday was the VE Day Anniversary bank holiday we have a bumper bundle of fund-raising activities to report on...

15 May 2020

From: Breaking News

Say No To Rightmove thanks Zoopla and OnTheMarket for ‘market freedom’

The Say No To Rightmove campaign has taken the unusual step of thanking the other rival portals - Zoopla, OnTheMarket and...

13 May 2020

From: Breaking News

Cleaners can enter homes now - so why can't estate agents?

Domestic cleaners can now re-enter private homes under new Coronavirus return-to-work guidelines - the very guidelines which appear to stop estate...

12 May 2020

From: Breaking News

The perfect example of agency morale kept up at difficult times

  On Estate Agent Today this Bank Holiday weekend we’re celebrating the great work agents are doing to keep morale high and...

08 May 2020

From: Breaking News

Tomorrow on Estate Agent Today - team spirits flying high...

Tomorrow, Bank Holiday Friday, we’re revealing what agents have been doing to maintain morale in their teams during lockdown. You’ve been generous...

07 May 2020

From: Breaking News

Say No To Rightmove hits new milestone and counts down to ‘D-Day’

The Say No To Rightmove campaign has launched a countdown clock on its website to galvanise agents into remembering only 85...

06 May 2020

From: Breaking News

Phil Spencer: How to become the go-to local agent as a new era begins

Since my last column in April, one could argue that very little has changed for agents in terms of the market...

04 May 2020

From: Breaking News

Three reasons why estate agency should be first out of lockdown

The coming week’s stories in the mainstream media - inevitably focused on Coronavirus - will be dominated by two things. Firstly there...

02 May 2020

From: Features

Say No To Rightmove launches social media recruitment drive

The Say No To Rightmove campaign has started buying social media advertising space in a bid to recruit agents. In a ‘promoted’...

30 April 2020

From: Breaking News

Rightmove could be FREE to agents and still make money - claim

Rightmove, Zoopla and even OnTheMarket could make money even if they did not charge agents anything at all to list properties....

29 April 2020

From: Breaking News

Conveyancing search provider amends ad after watchdog intervenes

Conveyancing search provider Searchflow has amended its website after an intervention by the Advertising Standards Authority. A claim on the site stated:...

29 April 2020

From: Breaking News

Property Jobs Today - key appointments made during lockdown

Hello and welcome to Property Jobs Today - our first for some weeks as the coverage has previously been dominated by...

27 April 2020

From: Breaking News

Property Natter: a week in the life of…agents in lockdown!

Lockdown measures are still in place for another two weeks, at least, with the possibility of them being extended beyond that....

25 April 2020

From: Features

Say No To Rightmove campaign slammed for ‘lack of long-term vision’

The Say No To Rightmove campaign, which expects to have some 3,000 offices signed up by the end of the month,...

24 April 2020

From: Breaking News

Rightmove in crisis: “No clear downside” to quitting, agents told

A new analysis of the simmering Rightmove crisis says there is now “no clear downside” stopping agents leaving. The Financial Times says that Rightmove’s...

20 April 2020

From: Breaking News

Change - The key to unlocking demand after the lockdown

If it’s really the case that estate agents’ offices could be in the category of High Street premises first allowed to...

18 April 2020

From: Features

Say No To Rightmove leader demands “no return to full tariff”

The leader of the Say No To Rightmove campaign says that agents are demanding that there is “no return to full...

17 April 2020

From: Breaking News

Searches: councils slammed as dangerous over face-to-face visits

A trade body has reported some council search departments to the government for refusing to provide email details and forcing search...

16 April 2020

From: Breaking News

Technology and service are the future of the property market

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...

15 April 2020

From: Features

Some agents receiving government grants already, says Guild

Some estate agents are now receiving small business grants from the government, according to the Guild of Property Professionals. Guild chief executive...

15 April 2020

From: Breaking News

Remote viewings – how does the latest technology look?

In this time of economic uncertainty, more and more people are becoming unwilling to leave their homes, yet you and your...

11 April 2020

From: Features

Strutt & Parker: country views (of course) and winging it at home

You wouldn’t expect the good folk at Strutt & Parker to have anything less than a superlative set of home offices...

10 April 2020

From: Breaking News

Cats and dogs for two Clarks and a Marks - more great home office pics

Independent agencies are the backbone of our industry so it’s great to be able to share images from three such experts...

10 April 2020

From: Breaking News

Furlough pay - some agents’ commission can be included

The government has amended the eligibility criteria and will allow some agents' commission payments to be included in claims for Furloughed...

07 April 2020

From: Breaking News

Phil Spencer: How to stay in touch with consumers during the market hiatus

I won't be the first or last person to say that society and the property industry in which we operate is...

06 April 2020

From: Breaking News

Property TV ads – the winners and losers revealed

Due to the current Coronavirus pandemic, we are all being told to stay at home as much as possible to contain...

04 April 2020

From: Features

It’s 2024: what will the industry look like, post-Coronavirus?

There’s a sense that we really are on the verge of a huge change in the industry. It’s too early to be...

04 April 2020

From: Features

Why Open Banking is the future of rental payments

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...

04 April 2020

From: Features

Good News: Housing market damage may be ‘much less’ than expected

The Nationwide says government measures mean the impact of Coronavirus on the housing market may be “much less” damaging than many...

03 April 2020

From: Breaking News

New EPC assessment guidance issued - Conquering Corona

Hello and here’s the latest daily update to help the industry through these unprecedented times.  If you have any appropriate advice you...

03 April 2020

From: Breaking News

Property Natter – how is the industry coming together during self-isolation?

Where else to start? Since my last Natter two weeks ago, all our lives have changed more than we could ever...

28 March 2020

From: Features

Say No To Rightmove - the fight goes on says campaign leader

The key figure behind the Say No To Rightmove campaign says the fight for more realistic fees goes on - and...

27 March 2020

From: Breaking News

Agents Beware: definitive government guidance on buying and selling

The government has at last issued extensive advice on home moving and the activities of estate agents during the continuing Coronavirus crisis. This...

27 March 2020

From: Breaking News

Eight agents explain why they quit Rightmove - new video released

A video interview released this morning features the experiences of eight agents who have quit Rightmove in the past two years,...

23 March 2020

From: Breaking News

It doesn’t have to be like Spicerhaart - another agent’s approach…

While controversy swirls around the approach and motives of the sackings and branch closures at Spicerhaart, other agents are showing how...

23 March 2020

From: Breaking News

Foxtons warns it will take “all necessary steps” to keep business afloat

In an ominous and unexpected trading statement this morning, Foxtons says it will take “all necessary steps” to remain in business. It...

20 March 2020

From: Breaking News

Pressure grows on Zoopla while more agents quit Rightmove

Agent disenchantment with the major portals has continued as a torrid week nears its end. The spotlight has now shifted to Zoopla...

20 March 2020

From: Breaking News

New webinars, contingency plans, trade group info - Conquering Corona

Hello and here’s the next batch of guidance and advice from different sectors of the industry, many from influential trade groups. It’s...

19 March 2020

From: Breaking News

Another Purplebricks refugee moves over to Keller Williams

The former director of customer experience at Purplebricks has been announced as a new partner in a Keller Williams franchise. Sarah Downes,...

19 March 2020

From: Breaking News

Let’s work together: Call for councils and search firms to cut virus risks

A trade group wants councils and search companies to co-operate more closely during the virus to minimise delays to the remaining...

18 March 2020

From: Breaking News

Portals Say No! They reject agents' plea for virus payment holiday

The three leading portals have rejected an appeal to give the industry a payment holiday to help firms through the Coronavirus...

13 March 2020

From: Breaking News

LSL warns over Coronavirus as takeover talks with Countrywide continue

LSL Property Services says the Coronavirus crisis has led to a softening of "lead sales indicators" - and it warns of...

10 March 2020

From: Breaking News

Electrical checks – how to get ahead of the current

By now, most letting agents and landlords will have heard about the draft legislation laid in Parliament concerning a mandatory minimum...

04 March 2020

From: Features

Property Natter – how did agents advertise in the pre-portal days?

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

29 February 2020

From: Features

Woman says she had ‘no idea’ about £505,000 stolen from Yopa

A woman claims she had no idea that her husband stole almost £1.5m from two high-profile employers - one of them...

27 February 2020

From: Breaking News

The future of renting for property service providers

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

26 February 2020

From: Features

Property Natter – who will be the property disrupters of the 2020s?

The 2010s were a good decade for disrupters. Early on, Airbnb and Uber shook up the holiday lettings/hospitality and traditional black...

15 February 2020

From: Features

Countrywide shock: Mystery delay in sale of part of company

Countrywide has revealed a mysterious delay in the sale of its commercial arm, Lambert Smith Hampton - a sale considered crucial for the...

07 February 2020

From: Breaking News

Conveyancers told to probe deeply into flood risks of homes on sale

The Law Society is telling prospective house purchasers to probe flood risks in the light of a new practice note it...

07 February 2020

From: Breaking News

Agents Do Charity - from desert marathons to nuclear rushes…

Hello and welcome to the end of the week, which always means a round-up of our industry’s good work for charity....

07 February 2020

From: Breaking News

How can agents keep up with the ‘on-demand’ economy?

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

05 February 2020

From: Features

Phil Spencer: which areas of the moving process do consumers least understand?

Unfortunately for consumers, buying and selling properties is rarely plain sailing. But fortunately for agents, this provides you with an opportunity to...

03 February 2020

From: Breaking News

A fundamental misalignment of interests between agents and portals

Property portals generate revenue from estate agents regardless of the outcome of the transaction. This relationship has resulted in a fundamental...

25 January 2020

From: Features

How digitisation will change conveyancing – for the better

In the field of conveyancing, there’s a new dynamic at play. And that dynamic is customer-driven and customer-focused, using digital technology...

22 January 2020

From: Features

Digital Search Delays: Land Registry plans in disarray

HM Land Registry appears to be making painfully slow progress on digitising land charge search data - contrary to its earlier...

17 January 2020

From: Breaking News

2020 - the year of Airbnb, and the opportunity for agents

Over the past decade, the short-term rental industry, now eponymised by Airbnb, has experienced meteoric growth. This has been driven by the...

15 January 2020

From: Features

Watch out Rightmove! Zoopla reveals huge rise in branches joining

Zoopla has revealed large growth in agency membership and visitor figures for 2019. Since being bought by US equity firm Silver Lake,...

15 January 2020

From: Breaking News

OnTheMarket renews onslaught on Rightmove and quality of leads

OnTheMarket has started 2020 as it ended 2019 - with an attack on Rightmove via an agency which urges others to...

07 January 2020

From: Breaking News

Property Natter: the most revolutionary software product on the market?

First things first, a big happy New Year to everyone. Welcome to 2020! It looks set to be another interesting year...

04 January 2020

From: Features

Happy New Decade … and a look back at three EAT stories from 2010

Here it is - the start of a new decade, a moment for resolutions and remembrance, and the last Bank Holiday...

31 December 2019

From: Breaking News

Bah Humbug - Do we do too much for first-time buyers?

There are reasons to be optimistic that a majority government will improve the housing market, simply by ending political and economic...

21 December 2019

From: Features

Property Natter: let’s talk about conveyancing

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

21 December 2019

From: Features

PropTech Today - will the home of 2040 be a blank physical space?

“There won’t be a single home but millions of different homes”, is one quote.  “There will be an end to gadgets”, is...

18 December 2019

From: Breaking News

Property Natter: what has the last decade meant for the property industry?

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

14 December 2019

From: Features

PropTech firms link to maximise valuation leads for agents

PropTech services The ValPal Network and Loop Software have launched an integration which they say will reduce admin and maximise valuation opportunities...

09 December 2019

From: Breaking News

Property Jobs Today - plenty of movers as Christmas nears

Hello and welcome to PJT: even with little more than a fortnight before Christmas it seems there are still plenty of...

09 December 2019

From: Breaking News

Anti-money laundering – acting on your suspicions

The Fifth Money Laundering Directive becomes law in the UK on January 10 2020, strengthening the responsibilities placed on private companies...

07 December 2019

From: Features

A winning combination: pick ‘n mix the best practices from Australia

The Australian agent is a very different beast to his or her British counterpart - and it’s not just because we...

06 December 2019

From: Features

GDPR compliance - three key questions every agency must answer

There’s been a new warning to estate agents to check they are fully compliant with GDPR regulations following a European case...

04 December 2019

From: Breaking News

Agents warned on GDPR compliance after huge £12.4m fine

The National Association of Estate Agents is warning UK agents to take stock of their data collection and retention procedures following...

02 December 2019

From: Breaking News

Training - how can you be the best estate agent?

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

30 November 2019

From: Features

Election preview - what are the key issues for agents?

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

27 November 2019

From: Features

In praise of Purplebricks: old-school agent insists it's the way forward

A traditional property agent says critics of Purplebricks underestimate the beneficial impact the firm has had on the UK agency industry. And...

21 November 2019

From: Breaking News

Property Jobs Today - if it’s Monday, it’s who-moves-where time...

Hello and welcome to the regular Monday Property Jobs Today feature, your chance to catch up with who’s moving where in...

18 November 2019

From: Breaking News

White-label online agency platform now offers mortgage service too

love2move, an online network which allows high street agents to offer a white-labelled hybrid service, has teamed up with the Mortgage...

14 November 2019

From: Breaking News

TPO increases fees - and agents who generate most complaints pay more

The Property Ombudsman scheme is increasing its fees in January for the first time in six years - and it’s implementing...

11 November 2019

From: Breaking News

Agents Do Charity: the close shave for the hairy upper lip edition…

If you haven’t noticed, it’s November already - a month where it’s increasingly popular for men to grow moustaches for charity....

08 November 2019

From: Breaking News

PropTech Today: The biggest mistake you can make is to do nothing

This line is one that I use a lot in my speeches and presentations, often as part of the final slide. I...

06 November 2019

From: Breaking News

Regulating agents is key demand from leasehold campaigner

A 10 point manifesto to drive forward leasehold reform has been published by prominent campaigner Louie Burns, of The Leasehold Solutions Group. The 10...

06 November 2019

From: Breaking News

Government blasted  over Starter Homes failure

The National Audit Office, a spending watchdog, has exposed the government’s Starter Homes policy with a damning critique of its failure The...

05 November 2019

From: Breaking News

Reservation Agreements may need bigger penalties says Reapit chief

Reservation Agreements may require bigger financial penalties than the £500 to £1,000 currently envisaged if they are to work. That’s the view...

01 November 2019

From: Breaking News

Purplebricks, Housesimple and Yopa must merge to survive - claim

The former chief of an online estate agency says the top three surviving firms in the sector must merge if they...

30 October 2019

From: Breaking News

House Raffle Snaffled: advertising was misleading, says watchdog

The Advertising Standards Authority has clamped down on misleading claims made by the organisers of a property raffle. The controversy surrounds an...

30 October 2019

From: Breaking News

A winning combination: pick ‘n mix the best practices from Aus

The Australian agent is a very different beast to his or her British counterpart - no surprises there. And it’s not...

29 October 2019

From: Sponsored Content

3% commission charged by some High Street agents - claim

A new league table of High Street agents’ charges published over the weekend reveals the locations where agents charge an average...

28 October 2019

From: Breaking News

Agents Do Charity - especially with an hour’s extra sleep…

It’s that time again, with the clocks going back an hour to mark the start of slightly brighter mornings and significantly...

25 October 2019

From: Breaking News

EXCLUSIVE: New national agency recruitment ‘ahead of expectations’

A new national agency concept - eXp UK - has told Estate Agent Today that its recruitment schedule is running “well...

18 October 2019

From: Breaking News

Why has Upad gone down?

Upad, the national online letting agent set up by entrepreneur James Davis has announced that it is “closed to new business”...

15 October 2019

From: Sponsored Content

Case study: Connells reaping the time-saving benefits of new sales and communication tool

Case study: Connells reaping the time-saving benefits of new sales and communication tool Since adopting mio in September 2018, Josh Lally, Senior...

07 October 2019

From: Sponsored Content

Property Natter - Day in the life of…a PropTech founder

In a revival of the Natter’s day in the life of series, I catch up with Rajeev Nayyar, managing director of...

05 October 2019

From: Features

PropTech Today: Agents should capitalise on pivoting companies

I want to take the time this week to talk about PropTech startups and how they can often be seen to...

02 October 2019

From: Breaking News

Agents hate Stamp Duty - but what happens in other countries?

Stamp duty won’t take centre stage at the Conservative Party conference - that’ll be Brexit, quelle surprise. But if the government...

27 September 2019

From: Breaking News

Success story: new acquisition to mark 160th anniversary of agency

A north of England estate agency is marking its 160th anniversary with the pledge to announce an acquisition by the end...

26 September 2019

From: Breaking News

Mandatory qualifications for agents - will they help the industry?

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

18 September 2019

From: Features

Hybrid agency brand seeks to spread nationwide with franchisees

A hybrid estate and lettings agency operating currently in Manchester, Liverpool and others parts of the north of England has told...

18 September 2019

From: Breaking News

PropTech Today: Is PropTech about to burst?

There are those who say that PropTech is at risk of becoming a bubble market, and others who say bubbles don’t...

18 September 2019

From: Breaking News

Is mis-measurement of homes by agents the next PPI scandal?

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

17 September 2019

From: Breaking News

Estate agency is changing

One of the biggest changes seen in the property market over the last decade is technology growth. With the likes of Rightmove...

11 September 2019

From: Features

PropTech Today: Maybe the portals should just take over?

I remember the day well; the day we all fell foul of addiction, the day our website was launched. Until then, at...

11 September 2019

From: Breaking News

PropTech duo use podcasts to tell agents how to improve business

Two PropTech advocates have launched a podcast series telling agents how to improve their businesses. One of the couple is Mark Worrall,...

11 September 2019

From: Breaking News

Three top online chiefs abandon sector and buy into full-fee agency

Three former online estate agency founders - including the controversial Russell Quirk - are going into mainstream full fee agency. They are...

09 September 2019

From: Breaking News

Agents praise “remarkable” market for staying strong despite Brexit

Another house price index has suggested the housing market continuing to show great resilience despite the continuing economic and political uncertainty. The...

09 September 2019

From: Breaking News

PropTech firm launches anti-money laundering audit checks for agents

A PropTech firm is marketing anti-money laundering audit checks for agents to help the industry comply with tighter regulation. Identity verification business...

05 September 2019

From: Breaking News

OnTheMarket fee freeze challenged by new portal saying ‘Why Pay At All?’

OnTheMarket’s selective fee freeze for agents has been challenged by a new portal which asks agents: ‘Why pay at all?’ OTM revealed...

04 September 2019

From: Breaking News

Agency chief blasted for backing Boris Johnson, Brexit and homes policy

Estate agent turned Conservative MP Kevin Hollinrake has provoked a furious response on social media by coming out in favour of...

30 August 2019

From: Breaking News

Dress to impress! Veteran agent says banning ties is knot the answer

A veteran estate agent has got hot under the collar about a London firm which has ordered its negotiators and other...

30 August 2019

From: Breaking News

Countrywide veteran says he could float online agency on the stock market

The former Countrywide chief executive Grenville Turner says it is an option for online estate agency Yopa to go to an...

23 August 2019

From: Breaking News

Agents Do Charity - on the final Bank Holiday until you-know-what

We daren’t mention it but this is the final Bank Holiday before…well, Christmas.  Let’s hope agents and suppliers have an opportunity to...

23 August 2019

From: Breaking News

What kit do I need for sensational photography?

Rightmove’s blog suggests that pro-standard photos can increase enquiries by up to four times, but how do you make great photos? You...

21 August 2019

From: Features

Property Jobs Today - all the late-summer moves in our industry...

Hello and welcome to the final PJT before September - yes that means summer is almost over.  Yet even during the holiday season...

19 August 2019

From: Breaking News

Zoopla tool will capture leads from Facebook and Instagram

Zoopla is mining data from users of its website to target sellers on Facebook and Instagram, producing leads and making it unnecessary for agencies to...

07 August 2019

From: Breaking News

Property Jobs Today - your weekly update on who’s moving where

Hello and welcome to PJT, breaking you in to the working week every Monday with news of the movers and shakers...

05 August 2019

From: Breaking News

Now is not the time for ‘BoJo Bravado’

If you’d asked me at the start of the year how I thought the political landscape might look now, I wouldn’t...

03 August 2019

From: Features

Brexit: Deal or No Deal could hit base rate and then mortgage costs

The Bank of England’s monetary policy committee - which meets monthly to set the base rate on which the costs of...

02 August 2019

From: Breaking News

Online agents face new guidelines as advertising complaints rocket

The Advertising Standards Authority has issued a guidance note warning online estate agents, after complaints about them have “grown dramatically”. “Property is big...

01 August 2019

From: Breaking News

Countrywide branch closure programme explained - but no figures

Countrywide has told Estate Agent Today that it will not be releasing any figures on the branch closure programme it introduced...

01 August 2019

From: Breaking News

PropTech Today: UK government is beginning to take PropTech seriously

I feel I am in a fortunate position. I have been central to the PropTech movement for a number of years,...

24 July 2019

From: Breaking News

Beyond the headlines - What the new regulator really means

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

20 July 2019

From: Features

Four ways to maximise your lead-handling

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

20 July 2019

From: Features

Property management software – what are the benefits?

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

17 July 2019

From: Features

PropTech Today: Rightmove fails to understand first rule of innovation

The recent announcement of a clicktopurchase partnership demonstrates some much-needed progression from Rightmove. In doing so, however, it could be said it...

17 July 2019

From: Breaking News

Property Natter - is a no deal Brexit real life, or is it just fantasy?

It’s now more than three years since the EU referendum result in June 2016, and we’re still no clearer on when...

13 July 2019

From: Features

Shock as Land Registry admits big delay in search digitisation

The city of Norwich has become the sixth part of the UK to switch from council Local Land Charges to digital...

12 July 2019

From: Breaking News

Agents Do Charity - on our greatest summer weekend of sport…

Once a year you might be perfectly justified in putting your feet up for a weekend and enjoying some great sport...

12 July 2019

From: Breaking News

How can estate agents sell 20% of stock before it hits the market?

If agents ran their databases more efficiently, the property portals might find themselves redundant. Controversial opening statement aside, the reality is that...

10 July 2019

From: Features

PropTech Today: How will estate agents win and lose talent?

The PropTech era is changing the way in which employees decide where they are going to work. As CBRE has discovered in...

10 July 2019

From: Breaking News

Global franchise giant opens 49th high street branch

Century 21, the global estate agency franchise, has opened its latest high street branch in Cheltenham.  The franchise, Century 21’s 49th in...

09 July 2019

From: Breaking News

High street agency to offer fixed fee hybrid service through online network

love2move, the online network which allows high street agents to offer a white-labelled hybrid service, has announced its latest partner. Peter David...

03 July 2019

From: Breaking News

Government blasted over ‘scandalous’ leasehold reform proposals

A leasehold reform campaigner says government proposals risk creating a two-tier market and do nothing to assist leaseholders already hit by...

02 July 2019

From: Breaking News

ONE WAY TO BEAT THE INDUSTRY BLUES

 – use technology to build a trusted brand as a people-focused custodian of client money Non-stop regulatory changes in the industry are...

01 July 2019

From: Sponsored Content

In Praise of Purplebricks: a senior estate agent speaks out

A former Territory Owner at Purplebricks, who at one time managed 11 Local Property Experts, has spoken out in support of...

24 June 2019

From: Breaking News

Estate agent racially abused police officer and bouncer at club

An estate agent has been fined after racially abusing a police officer in an incident outside a nightclub. Sarah Loasby, from Kettering,...

24 June 2019

From: Breaking News

Hybrid agency boss applied for top job “to protect business model”

The head of EweMove, the hybrid agency operated by The Property Franchise Group, says he applied for the top job in...

20 June 2019

From: Breaking News

Making the transition from estate agency to property development

Property developing is an incredibly diverse and exciting career choice, and something that many people aspire to do in the UK.  I...

15 June 2019

From: Features

Damning report says Help To Buy helped many who didn’t need it at all

The National Audit Office says many users of Help To Buy would have been able to purchase a home anyway, without...

13 June 2019

From: Breaking News

Landlords forced to conduct more background checks in post-Brexit Britain

Theresa May’s ‘hostile environment’ policy that was implemented in 2012 was designed to make staying and residing in the UK as...

08 June 2019

From: Features

‘Steer clear of Foxtons’ - investors urged to stay away

A writer for the influential financial publication Money Week says investors should “steer clear” of Foxtons - at least for now. Sarah...

04 June 2019

From: Breaking News

A moving tide of regulation making its way towards estate agents

It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...

01 June 2019

From: Features

PropTech Today: We can’t ignore the technological underclass

One of my biggest concerns in all of my writing, speaking and influencing around PropTech is that for the people we...

29 May 2019

From: Breaking News

Flurry of new laws and regulations to come, whoever is Prime Minister

The head of the Property Redress Scheme is urging agents to prepare for yet more regulation and legislation changes likely to...

28 May 2019

From: Breaking News

Easier extensions - mixed response from industry and planners

There’s been a mixed response to the government’s surprise announcement that it would make permanent the right of home owners to...

28 May 2019

From: Breaking News

Compliance clampdown on Referral Fees and Modern Method of Auction

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

24 May 2019

From: Breaking News

Anti-money laundering: the key myths and misconceptions

The UK property market can be seen by criminals as an effective vehicle to conceal the proceeds of economic crime. Criminally...

18 May 2019

From: Features

Property Natter: has Purplebricks' bubble now officially burst?

Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...

18 May 2019

From: Features

The tenant fee ban - another failure of government policy?

With a mere matter of weeks until the Tenant Fees Act comes in to effect, I can’t help but wonder just...

11 May 2019

From: Features

Independent agents’ new FIA group reveals bespoke training for members

The new independent estate and letting agents’ body, the FIA, has unveiled what it calls an exclusive online training platform for...

03 May 2019

From: Breaking News

The features a good responsive website needs to include

Having a responsive website - one which is designed to automatically resize to fit the size of the screen of the...

24 April 2019

From: Features

Property Natter - events agents need to keep an eye out for

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

20 April 2019

From: Features

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

Millionaire with no property experience puts cash into online agency service

A millionaire who has not previously invested in the property industry has taken the plunge by funding an online agency network. The...

15 April 2019

From: Breaking News

So farewell Theresa May and thanks for...well, not much

No, this isn’t about Brexit. But as the saga of leaving the EU is likely to bring about the downfall of...

13 April 2019

From: Features

Owner complains about home listed on Zoopla when it wasn’t for sale

The owner of a home for sale has complained to the Advertising Standards Authority after seeing it marketed on Zoopla -...

10 April 2019

From: Breaking News

Online agents hit out at High Street rivals about ‘over-valuations’

Online estate agents have seized on the recent national newspaper article accusing estate agents of over-valuing properties to earn higher fees. The...

09 April 2019

From: Breaking News

5 reasons estate agents need a telephone answering service

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

08 April 2019

From: Sponsored Content

Why the future of the property industry should be paperless

When they first came onto the scene, online-only estate and lettings agents were predicted to swiftly spell the end for traditional...

30 March 2019

From: Features

Foxtons: front-office headcount under review as branch closures save £3m

Foxtons has revealed that its six branch closures announced towards the end of last year will save the company £3m in...

29 March 2019

From: Breaking News

‘Replacement for private treaty sales’ offered by online auctioneer

The Network Auctions ‘E” online property platform, used by an estimated 100 agents, has been revamped with vendors now offered three...

21 March 2019

From: Breaking News

The government must stop using agents to carry out their dirty work

I don’t believe it’s unfair to state that our government, indeed, the entire political establishment is in some turmoil at the...

16 March 2019

From: Features

Why age-proofing homes could lead to market stagnation

A survey by the Centre for Ageing Better recently showed that 72% of people want to see every new home built...

16 March 2019

From: Features

Emoov former boss disputes Mail on Sunday claim about agency's debts

Online estate agent Emoov failed to tell crowdfunding investors it was losing £3m a month before its collapse, a Sunday paper claims. The...

24 February 2019

From: Breaking News

What is the risk?

The Money Laundering Regulations require estate agents to risk assess their business relationships and apply an appropriate level of investigation to...

20 February 2019

From: Sponsored Content

Property Jobs Today - all the latest moves (and a cake)

Hello and welcome to this half-term week’s PJT, your regular Monday opportunity to catch up with the key personnel changes in...

18 February 2019

From: Breaking News

Agency launches specialist Help To Buy team

Property consultancy JLL has launched a specialised Help to Buy team in response to what it calls “the increasing demand for...

18 February 2019

From: Breaking News

Bye Bye Boards? Council considers blanket ban on all For Sale/To Let signs

A London council is considering a borough-wide ban on agents’ boards of all kinds. Labour-controlled Camden already has a ban for a...

15 February 2019

From: Breaking News

Online agency business tries to avoid Emoov fall-out with ‘realistic’ crowdfund

The first major estate agency business to launch a crowdfunding bid since the controversial collapse of Emoov has emphasised its “realistic”...

14 February 2019

From: Breaking News

Why agents need smart review platforms to improve customer experience

Customer experience (CX) will largely determine the future of estate agency in the UK. This is now a key battleground for...

06 February 2019

From: Features

Agents need to prepare for buyers and sellers with specific needs

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...

06 February 2019

From: Sponsored Content

PropTech Today: new key to agent success is a threat to the big portals

At the end of January the Asian PropTech company PropertyGuru announced the imminent launch of beta-phase testing of its cutting-edge new product, PropertyGuru Lens. This...

06 February 2019

From: Breaking News

Simon Duce, Managing Director.

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

01 February 2019

From: 60 Second Interview

Will any portal ever beat Rightmove?

If you want an engaging page-turner novel for cold winter evenings, my recommendation is Our House by Louise Candlish, a bestseller...

26 January 2019

From: Features

Why we need to be able to move when we want, not when we have to

A review of the housing market at present, particularly when it comes to purchase transactions, might not necessarily feel overly positive.  The...

26 January 2019

From: Features

Agents Do Charity - a bumper back-to-business edition

The industry is back to full-strength on its fund-raising judging from our virtual postbag this week with many new reports of...

25 January 2019

From: Breaking News

Government unveils 'Complaints Resolution Service' for property industry

The government has this morning set out wide-ranging changes to redress systems for agents, the sales and lettings sectors, and other...

24 January 2019

From: Breaking News

OnTheMarket: share price at all-time low ‘but should be profitable this year’

Shares in OnTheMarket hit another new low of 75.7p yesterday, dropping over nine per cent on the day and falling well...

23 January 2019

From: Breaking News

It’s time to upgrade your AML armoury

The government has moved to crack down on money laundering in the UK with a new campaign focusing on the accountancy,...

16 January 2019

From: Features

Anti-money laundering system to be beefed up by new government board

The National Association of Estate Agents has met with other members of a high-level government board to look at ways of...

15 January 2019

From: Breaking News

Brexit: where does our industry stand? and where do you stand?

It’s the word on everyone’s lips: after two and a half years of debate, and months before that leading up to...

11 January 2019

From: Breaking News

Agents Do Charity - the lull-before-the-storm edition...

Still recovering from Christmas and New Year? There’s no shame in that - the agents’ fund-raising season resumes in earnest in...

11 January 2019

From: Breaking News

Countrywide’s upmarket brand Hamptons International marks 150 years

Hamptons International - at one time tipped to be sold off or even shut during the recent problems afflicting parent company...

04 January 2019

From: Breaking News

What next for property in 2019?

As 2018 draws to a close, it is fair to say that stretched affordability and uncertainty over the Brexit negotiations has...

29 December 2018

From: Features

Property Jobs Today - this year's final update on new appointments

If you thought Christmas Eve meant no more news in terms of industry movers and shakers…well, think again - we’ve one...

24 December 2018

From: Breaking News

Property Natter – A to Z of the property market for 2018

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

22 December 2018

From: Features

Jumper to it! Agents wear it well as they celebrate Christmas

Hello and with Christmas just around the corner, and temperatures finally being a little more like winter, what better time to...

20 December 2018

From: Breaking News

Great relationships are at the heart of a premium customer service

Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...

15 December 2018

From: Features

Agents Do Charity - a huge it's-nearly-Christmas edition...

So this is (almost) it. Next week may be a quiet one for business as vendors and landlords alike begin to...

14 December 2018

From: Breaking News

PropTech Today: My predictions for 2019

It’s that time of year again where we start saying goodbye to 12 months of hard work and start looking forward...

12 December 2018

From: Breaking News

House price rises at their slowest for six years ahead of Christmas lull

House price rises are now the slowest they have been for six years according to the Halifax. Across the UK, property values...

10 December 2018

From: Breaking News