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KEYWORD "Retention" - 78 RESULTS
How PropTech Can Help You Win More Instructions

PropTech has seen a surge in uptake over the last few years for several reasons – be it the Covid-19 pandemic...

13 November 2021

From: Features

CRM software: An essential tool for rental demand

There is no denying that managing properties is labour intensive. As real estate agents you are responsible for administering and addressing...

20 October 2021

From: Features

How technology can shape the customer experience beyond 2021

2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...

13 October 2021

From: Features

Businesses, including agencies, hand back £1.3 billion in furlough money

New figures from HM Treasury have revealed that businesses, including a number of major agencies, have returned £1.3 billion in furlough...

22 September 2021

From: Breaking News

Revealed - What Agents Should Watch For This Autumn

I’m sorry to break this to you but in 10 days’ time it will be autumn - and we will have...

21 August 2021

From: Features

Admin staff: the cornerstones to an effective agency

Admin teams in most businesses are often the lynchpins that ensure compliance and deal with issues in order to keep the...

14 August 2021

From: Features

Property Natter – why OTM’s Jason Tebb shows the importance of good hires

In the world of football – very topical at the moment, as we all enjoy the Euros – there is an...

03 July 2021

From: Features

OnTheMarket success: agency numbers up, in profit, repays furlough

OnTheMarket’s new chief executive has posted his first full year’s trading figures - and they suggest the portal is making progress...

08 June 2021

From: Breaking News

Property Natter: talking Brexit, Covid, USPs and mews homes with Lurot Brand

Independent agents come in all shapes, sizes and looks, many with their own USPs and little quirks. It is this variety...

05 June 2021

From: Features

Almost 20,000 property industry staff are still on furlough

Figures released from the government show 19,400 people in the real estate sector are still on furlough - suggesting some agents have back...

04 June 2021

From: Breaking News

Purplebricks excluded from industry league table despite surge in instructions

A controversial league table of corporate agents’ market share is deliberately excluding Purplebricks and other online agencies.  This is despite Purplebricks this...

20 May 2021

From: Breaking News

Furlough funding refunded to government by major agency group

Another major agency group has agreed to repay substantial sums it claimed under the government's Coronavirus Job Retention Scheme, introduced to...

28 April 2021

From: Breaking News

Property market evolution - it’s a balancing act for all of us

The UK property market is always evolving but never as quickly as it is now. Traditional estate agents are seriously questioning...

07 April 2021

From: Features

Should Foxtons repay its furlough money?

Pressure is building on London agency Foxtons to repay its furlough funding. The company issued an upbeat trading statement on Wednesday; while...

12 March 2021

From: Breaking News

Graeme Edwards, General Manager at Ravensworth

Who are you and what does it say on your business card? I am the General Manager of Ravensworth, which is what...

28 January 2021

From: 60 Second Interview

Property tax rises and falling house prices coming in 2021

Property tax rises and falling house prices look as if they are on the way according to the small print accompanying...

26 November 2020

From: Breaking News

Four revenue generation tips for letting agents

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...

07 November 2020

From: Features

Will extended furlough help struggling agents and suppliers?

Chancellor Rishi Sunak has extended the furlough scheme until the end of March. It will continue under the current rules, with the...

06 November 2020

From: Breaking News

How to stay on top of arrears during a global pandemic

How to stay on top of arrears during a global pandemic Many have speculated, though much of it is anecdotal – how...

08 October 2020

From: Sponsored Content

Here's how mio can help agents comply with RoPA framework

As the review of the recommendations of the Regulation of Property Agents Working Group continues, Emily Hawthorne, mio Account Manager and...

01 October 2020

From: Sponsored Content

How will the end of the furlough scheme affect the rental market?

The Coronavirus Job Retention Scheme, better known as the furlough scheme, was introduced by the chancellor Rishi Sunak in March to...

26 September 2020

From: Features

Agencies and businesses offered new tax and jobs schemes

Chancellor Rishi Sunak has outlined his measures to help agencies and other businesses survive Coronavirus. His announcements - endorsed by both the...

24 September 2020

From: Breaking News

Will agencies benefit from Sunak’s new ‘after-furlough’ measures?

Chancellor Rishi Sunak today reveals his latest measures to help businesses - including agencies, suppliers and other parts of the property...

24 September 2020

From: Breaking News

Prime house prices to fall across Britain despite mainstream market surge

In the week the Nationwide recorded the UK’s highest ever average house price, high-end agency Savills has forecast that prime markets...

04 September 2020

From: Breaking News

Revealed: What today's renters want, need and expect

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

15 August 2020

From: Features

The agency that stood by its staff even as profits tumbled

Connells Group has announced its trading statement for the first half of 2020 - and its support for its staff is...

12 August 2020

From: Breaking News

Top agency group “increasingly optimistic” about market despite Covid

The chairman of LSL Property Services - Simon Embley - says he is “increasingly optimistic” about the outlook for the market,...

05 August 2020

From: Breaking News

Furlough Fraud: HMRC targets property firms for investigation

A law practice says HM Revenue & Customs is launching a probe into companies that have allegedly abused the Coronavirus furlough...

04 August 2020

From: Breaking News

Redundancies at OnTheMarket ‘under consideration’ admits portal

OnTheMarket has confirmed it is “considering” making redundancies - the second of the large portals to be in this position. Rumours have been...

03 August 2020

From: Breaking News

Foxtons claims over £4m of government help - trading statement

A trading statement from Foxtons this morning reveals that 85 per cent of staff are now off furlough, and that the...

28 July 2020

From: Breaking News

Rightmove says no to massive windfall from taxpayers

Rightmove says it’s going to reject over £150,000 in payouts from the government's Coronavirus Job Retention Scheme. The portal furloughed 160 employees...

20 July 2020

From: Breaking News

Stamp Duty changes and Furlough Bonus scheme announced by Sunak

Chancellor of the Exchequer Rishi Sunak has announced that there will be no stamp duty on homes selling for £500,000 or...

08 July 2020

From: Breaking News

How to avoid delays as the property market recovers

Buyer registrations and sales enquiries are reportedly back to pre-Covid levels. Completions, however, are lagging behind. This is probably down to...

27 June 2020

From: Features

Cashflow crisis likely for agents later this year - warning

Estate agents are likely to get through the next five to six months even if the market falls away - but...

15 June 2020

From: Breaking News

Countrywide branch faces police and HMRC threat after furlough allegation

The managing director of a Winkworth branch is threatening to report a senior member of a nearby Countrywide office to the...

10 June 2020

From: Breaking News

LSL bring staff back off furlough as board takes one third pay cut

LSL Property Services has this morning released details of its response to the Coronavirus crisis. All members of its board have taken...

05 June 2020

From: Breaking News

'Furlough could wreck housing market' - warning to government

The government is jeopardising the success of the housing market relaunch through the inflexibility of the furlough scheme, claims a group...

27 May 2020

From: Breaking News

Furlough changes: Agencies and suppliers must pay some wages

The Chancellor has revealed how he will wean businesses off the Coronavirus Job Retention Scheme - meaning that agencies and suppliers...

26 May 2020

From: Breaking News

Some agents still financially insecure despite furlough extension

The announcement by the Chancellor of the Exchequer that he was extending the furlough scheme until the end of October appears...

13 May 2020

From: Breaking News

Let Sales Resume! Pressure piles on government from agents and suppliers

Three of the highest profile industry suppliers and house moving services have given government a four-step plan to restart the housing...

05 May 2020

From: Breaking News

Countrywide senior staff have pay cut as 78% of workforce furloughed

Countrywide’s senior staff earning over £45,000 per year have had their pay cut by a fifth while some 78 per cent...

30 April 2020

From: Breaking News

Unsure if your agency can claim business support? This tool should help…

If there are agents still uncertain as to whether their company or themselves as individuals are claiming the maximum business support,...

23 April 2020

From: Breaking News

Furlough: agencies must register by end of today for April 30 payout

Today is the final day that agencies can register with the government scheme offering furlough pay on April 30. The furlough programme...

22 April 2020

From: Breaking News

Agents Jobs At Risk: furlough scheme must be longer says industry chief

A high number of agents across the country have been furloughed in recent weeks and are now at risk of losing...

16 April 2020

From: Breaking News

Kick-start your agency out of lockdown - key webinar this morning

Hello and welcome to Conquering Corona, our bid to help agents through the crisis. If you have appropriate advice to share with...

16 April 2020

From: Breaking News

Top agency furloughs staff and cuts senior management salaries

Knight Frank is furloughing agents and other staff with the company topping up the taxpayers’ funding to ensure employees get 100...

14 April 2020

From: Breaking News

Property Natter – doing our bit to help the industry through this crisis

We are still living in highly extraordinary times, perhaps evidenced best by the fact that the Prime Minister, Boris Johnson, was...

11 April 2020

From: Features

NAEA/ARLA ask government to include commission in pay rescue deal

The NAEA and ARLA have jointly written to the government asking it to include agents’ commission in its plans to help those financially...

06 April 2020

From: Breaking News

How To Furlough - a key way to keep staff as we're Conquering Corona

Welcome to the latest edition of our daily service dedicated to advice and guidance on how agents can best cope with...

01 April 2020

From: Breaking News

Purplebricks reveals massive cost-cutting measures to stay afloat

Purplebricks has this morning revealed what it calls “immediate and significant measures to preserve cash and implement a lean operating model”...

30 March 2020

From: Breaking News

Open letter – why agents need lead generation to help them through the crisis

In response to the current coronavirus pandemic, which is having such an impact on all parts of life, including the property...

28 March 2020

From: Features

GDPR compliance - three key questions every agency must answer

There’s been a new warning to estate agents to check they are fully compliant with GDPR regulations following a European case...

04 December 2019

From: Breaking News

Agents warned on GDPR compliance after huge £12.4m fine

The National Association of Estate Agents is warning UK agents to take stock of their data collection and retention procedures following...

02 December 2019

From: Breaking News

Property Natter - what makes for an effective CRM?

In a previous Natter, I promised to talk more about CRMs – and here I stick to that promise. Following on from...

21 September 2019

From: Features

Countrywide wins new deal with lenders to continue ‘turnaround plan’

In a trading statement this morning, Countrywide says it has “a new covenant package with lenders provides the financial flexibility to...

31 July 2019

From: Breaking News

Fees Ban, compliance and new business on agenda at Guild's roadshows

The Guild of Property Professionals' regional roadshow for existing and potential members, resumes its activities next week with a visit to...

03 May 2019

From: Breaking News

Buyers 'should retain funds if homes are dirty on completion' lawyer says

A lawyer appears to be suggesting that ‘clean and tidy’ clauses be inserted into house purchase deals, allowing buyers to retain...

29 April 2019

From: Breaking News

The future's bright - here's how your agency can thrive in 2019

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

12 January 2019

From: Features

Five simple ways to improve renter satisfaction

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

25 August 2018

From: Features

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

PRS 2.0 – it’s time to focus on retention rather than churn

Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...

07 July 2018

From: Features

Tom Cummuskey, Sales & Marketing Manager at Kremer Signs

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...

27 June 2018

From: 60 Second Interview

GDPR Weekly: All you need to know about subject access requests

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

26 June 2018

From: Breaking News

Right To Buy: top agency hints at need for 'fundamental review'

Savills has suggested that it may be time for a fundamental review of what’s left of the flagship policy of Margaret...

20 June 2018

From: Breaking News

Cluttons to concentrate on its UK business after Savills' Mid-East acquisition

Cluttons - which a year ago was bought out of pre-pack administration by a so-called ‘turnaround’ business, RCapital - has now...

05 June 2018

From: Breaking News

Create a ‘plan’ of action to help sell more properties

Floor plans are an essential marketing tool, which play an important part in helping an estate agent sell a home.  A floor...

07 April 2018

From: Features

Agents' PropTech Toolshed: Marvellous maintenance

Just like that, the Easter Bank Holiday has come and gone and I find myself now looking ahead to the Summer.  The...

07 April 2018

From: Features

GDPR Weekly: Evidence and documentation of marketing consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

03 April 2018

From: Breaking News

Foxtons profits and sales drop - but much better figures from Connells

Foxtons has reported its 2017 figures to shareholders and the City this morning and as expected they show sharp falls in...

28 February 2018

From: Breaking News

GDPR Weekly: Exploring the requirements for personal data

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 February 2018

From: Breaking News

A PropTech opportunity, but not one associated with Angels Media

We would like to take this opportunity to provide a clarification to a newsflash sent by Property Industry Eye on January 1.  The...

02 January 2018

From: Breaking News

Call for new-build buyers to retain 2.5% of price 'to improve quality'

The consumer group HomeOnwers’ Alliance says buyers of new build homes should be able to retain 2.5 per cent of the...

01 December 2017

From: Breaking News

Get paid on time: Q&A with PayProp's Neil Cobbold

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

30 September 2017

From: Features

Spicerhaart's new 'talent acquisition team' seeks agents and others

Spicerhaart has launched what it calls a talent acquisition team to recruit new agents to the group’s range of brands, as...

05 June 2017

From: Breaking News

The power of floor plans

When marketing a property for sale, there are a number of attributes that buyers and sellers today expect ‘as standard’, but...

23 September 2016

From: Features

What's going on at Countrywide – will retail work for estate agency?

What Countrywide are getting at is that they want to think more like retailers to engage better with customers.  If this is...

01 April 2016

From: Features

Countrywide to reveal how well (or badly) it does every six months

Countrywide has taken the highly-unusual step of announcing that it will reveal key performance indicators every six months, come rain or...

29 February 2016

From: Breaking News

Property Natter: the interior revolution of estate agents’ offices

Estate agents with a difference, a twist, a unique selling point, whatever you want to call it, seem to be becoming...

20 February 2016

From: Features

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