Purplebricks - which for some years has been the focus of controversies over reviews - has been given a prestigious award...
Archive

Countrywide has this morning rejected an £80m offer made for it by Connells Group. On November 23 Connells announced that its due...
02 December 2020
From: Breaking News

The customer service performance of conveyancers has improved in recent months according to the ESTAS review platform. The long-standing and sometimes-heated debate...
18 November 2020
From: Breaking News
The caveat emptor of buying a new house is ‘Let The Buyer Beware.’ This is especially the case for homes that have an ageing boiler. Before...
29 October 2020
From: Sponsored Content

A new customer service award category at The ESTAS will see agency networks competing against each other for the first time. Networks...
14 September 2020
From: Breaking News

The industry’s first virtual awards event has taken place with hundreds of agents participating courtesy of YouTube. Winners of the prestigious ESTAS...
06 July 2020
From: Breaking News

Some weeks later than usual for understandable reasons, the ESTAS Awards 2020 are almost here - and for the first time...
25 June 2020
From: Breaking News

There’s been a cautious welcome for the extension to the current mortgage holiday scheme, due to run out for ‘early adopters’...
22 May 2020
From: Breaking News

We all know how stressful buying a home is, whether it’s your very first step onto the ladder or your final...
18 March 2020
From: Features

An online estate agency which last week claimed it had resolved a dispute over reviews it showed on its website is...
20 November 2019
From: Breaking News

Fledgling online estate agency Emoov - now owned by PropTech firm Mashroom - has removed reviews and endorsements from its website...
13 November 2019
From: Breaking News

ESTAS, the national customer service award scheme which recognises estate and letting agents, conveyancers and mortgage advisors, has now fully launched...
12 November 2019
From: Breaking News

The tech publication WIRED has conducted an in-depth analysis of Purplebricks’ reviews on the Trustpilot site and suggests the agency may...
26 September 2019
From: Breaking News

A property MOT being launched by Countrywide and described as “game changing” for the house buying process will include survey and...
19 September 2019
From: Breaking News

It’s been revealed this morning that the organisation behind a new clean-air website is encouraging buyers to seek reductions of as...
17 September 2019
From: Breaking News

The organisers of next week’s ESTAS Estate & Letting Agent Awards, the biggest and glitziest event on the industry calendar, have...
02 May 2019
From: Breaking News

Chancellors says it has over 10,000 reviews on Trustpilot, making it the most reviewed High Street agency on the platform. In a statement...
28 February 2019
From: Breaking News

A review website has launched that describes itself as “a new and powerful research and marketing tool in the residential property...
07 February 2019
From: Breaking News

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...
19 January 2019
From: Features

There are only a few days left for agents, brokers and suppliers to enter the ESTAS 2019 - closing date is...
18 December 2018
From: Breaking News

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...
14 November 2018
From: Features

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...
13 October 2018
From: Features

I am a patient man; a pacifist. Yet there is little in life right now that would satisfy me more than...
26 September 2018
From: Breaking News

Fake news has become the popular catchphrase of a certain orange-tinted president in recent years. And everyone, from tech giants like...
08 September 2018
From: Features

What is the biggest challenge in estate agency today? At the risk of sounding flippant, selling houses! It’s a unique industry...
11 June 2018
From: Sponsored Content

The long running spat between review website allAgents and hybrid agency Purplebricks reignited over the weekend following a Facebook post. A Purplebricks...
23 April 2018
From: Breaking News

It’s under two weeks to The ESTAS 2018 held in London on Friday April 20. It’s the biggest and best bash in...
09 April 2018
From: Breaking News

Barclays is next week launching a so-called ‘green mortgage’ which links the loan to the Energy Performance Certificate rating of the...
06 April 2018
From: Breaking News

An assessment of nine online agencies undertaken by a property website has seen Emoov come out on top after being analysed...
26 March 2018
From: Breaking News

The Guild of Property Professionals has won a major award from reviews platform Feefo. The Feefo Gold Service award is described by...
02 March 2018
From: Breaking News

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...
24 February 2018
From: Features

The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process. The ESTAS Group’s Estate...
01 February 2018
From: Breaking News

The ESTAS Group has announced record entries for its 2018 estate and letting agents awards. The national award scheme - which recognises...
25 January 2018
From: Breaking News

The number of transactions last year dropped to 1.22m - a minor 0.8 per cent drop on the year before and...
24 January 2018
From: Breaking News

A new property portal called Linktosale aims to launch in the UK at the start of March following what appears to...
08 January 2018
From: Breaking News

The investment service arm of international ratings agency Moody's is warning that affordability issues are likely to lead to a slowdown...
12 December 2017
From: Breaking News

In just 10 days time on Friday week the inaugural ESTAS Conveyancer Awards take place. The organisers have issued a ‘what...
10 October 2017
From: Breaking News

A new report reveals how clients’ reviews and star ratings - used by many online estate agents in particular - are...
17 July 2017
From: Breaking News

The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...
27 May 2017
From: Features

Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...
29 April 2017
From: Features

One of the biggest days of the year for agents takes place just two weeks tomorrow when The ESTAS take place...
27 April 2017
From: Breaking News

Legal Eye has been announced as the latest organisation to support the new customer service awards for the conveyancing sector launch...
18 April 2017
From: Breaking News

Agents who ignore critical reviews of their services do so at their peril as new figures reveal high levels of readership...
14 March 2017
From: Breaking News

Looking ahead to the Spring Budget this week, the Chancellor Philip Hammond will be obliged to face up to the implications...
04 March 2017
From: Features

Conveyancers are to be told to publish the charges for their house-moving services in a bid to help consumers and to...
16 December 2016
From: Breaking News

2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews. Amazon, amongst...
03 December 2016
From: Features

The Guild of Professional Estate Agents has followed in the steps on the ESTAS awards by linking up with a reviews and...
09 November 2016
From: Breaking News

The ESTAS Group, which already runs the largest award scheme for the estate agency industry, has launched new awards for the...
27 October 2016
From: Breaking News

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...
22 October 2016
From: Features

The ESTAS Group, which runs the national customer feedback scheme and produces the largest annual awards event for the residential agency...
12 October 2016
From: Breaking News

The National Association of Estate Agents report has batted away an idea which has been resuscitated by the insurance industry, suggesting...
30 September 2016
From: Breaking News

Three agents have been announced as winners of The ESTAS Agent of the Month competition for July. Each secured their success...
18 August 2016
From: Breaking News

An investment report from credit ratings agency Moody’s suggests it is concerned about the effects of Brexit on the housing market,...
15 August 2016
From: Breaking News

The Royal Institution of Chartered Surveyors has introduced a new HomeBuyer report without a valuation. The long-established HomeBuyer report with a valuation...
15 July 2016
From: Breaking News

It’s nearly June – June! – already. Seriously, where has this year gone? This means summer is nearly upon us, with a...
27 May 2016
From: Features

The organisers of The ESTAS 2016 have issued a guide to the event, which takes place in a week’s time in...
08 April 2016
From: Breaking News

The City consultancy which advises Purplebricks says the online agency will break even in terms of its month-to-month activities by the...
27 January 2016
From: Breaking News

Wigan-based agent Ashtons has won the latest Estas Estate Agent of the Month title. The accolade was achieved due to the...
21 January 2016
From: Breaking News

The ESTAS organisation has announced its latest Estate Agent Of The Month award - and the victor for November is a...
10 December 2015
From: Breaking News

Estate agent Butters John Bee based at Nantwich in Cheshire has won the latest ESTAS Agent of the Month title. The...
13 November 2015
From: Breaking News

next2buy Property Retailers has scooped the September ESTAS Estate Agent of the Month title. The Tyne & Wear based agency won...
19 October 2015
From: Breaking News

allAgents has revealed its 2015 estate agency award winners, based on reviews posted from September 1 2014 to August 31 this...
15 September 2015
From: Breaking News

An independent estate agent based in Leicestershire has urged agents to play a more active and altruistic role in their community. William...
26 August 2015
From: Breaking News

Three agents have been announced as winners of The ESTAS Agent of the Month competition - with Butters John Bee the...
19 August 2015
From: Breaking News

OnTheMarket has made a defiant response to news that Zoopla is growing both its estate agent membership and its property listings...
13 August 2015
From: Breaking News

Shares in Foxtons start the week at 244 after staging a dramatic stock market recovery following a poor set of figures. The...
03 August 2015
From: Breaking News

The rising phenomenon of agent-rating and review websites is a topic that seems to have caused considerable division and controversy among...
10 July 2015
From: Features

Three agents have been announced as winners of The ESTAS Agent of the Month competition for June. The Tring branch of...