Archive

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

The head of the Property Redress Scheme is urging agents to prepare for yet more regulation and legislation changes likely to...

The Property Redress Scheme says it’s recruited another 1,750 members following the shake-out last week when one of its rival redress...

The redress scheme which formally quit the housing sector admits some estate agencies may have missed its deadline - and are thus...

The government has revised its guidance to agents over redress schemes - amending it to take account of the fact that...

The National Trading Standards Estate Agency Team has this morning issued a warning to agents that they must be signed up to...

National Trading Standards Estate Agency Team and two of the three industry redress organisations have launched a survey to measure the...

We have the presidential seal of approval for our Agents Do Charity this week - well, sort of, but we don’t mean...

The Property Redress Scheme - one of the three government-approved redress schemes handling complaints about sales and lettings agents - has...

Have you noticed a new turf war going on on the fringes of the agency world? It’s not a high-profile battle like...

One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...

The government says it is going to look at “bold options” to improve consumer redress across all aspects of housing -...

Four weeks today almost the entire industry will be finishing work for Christmas after another year - and ready to start...

It’s hot outside but that’s no deterrent to agents helping others, even at the height of summer. Before we honour this week’s...

The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...

The Advertising Standards Authority has given the green light to an circular which provoked complaints suggesting it deliberately did not appear...

HMRC and the National Trading Standards Estate Agency Team have agreed new procedures to “enhance and ease the current flow of...

The story of the week has been the first steps of a trade body to represent independent estate agents - as...

New software has been devised which can allow users to identify individual properties that have been ‘portal juggled’ - de-listed and...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

The Property Ombudsman scheme (TPO) has announced that it will be issuing updated versions of all its Codes of Practice on...

The Property Redress Scheme, one of three official redress schemes for the sales and lettings sector, has now signed its 5,000th...

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...

One of the three approved Ombusdman-style operators, the Property Redress Scheme, is to hold its first agents’ workshop in March. The morning...

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

There are a number of fairly recent regulations that agents need to comply with. One of them, now just over a year...

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...

The Property Redress Scheme (PRS) is delighted to announce their partnership with the award winning mediation provider, Small Claims Mediation (SCM) The...

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of...

The Brian Cox estate agency, at the centre of a weekend newspaper allegation about £2,000 deposits from buyers, has strongly defended...

Two rival redress schemes applying to sales and lettings agents are claiming increased business.  A press release from the Property Redress Scheme...

The Independent Network of Estate Agents says it is worried that the so-called ‘pension freedom’ created by relaxations in over-55s accessing...