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KEYWORD "Positive" - 370 RESULTS
Industry has learnt two lessons from online, says High Street agency chief

The chief executive of Hunters franchise operation, Glynis Frew, says online estate agencies have given the industry two ‘positives’ - but...

23 July 2019

From: Breaking News

Four ways to maximise your lead-handling

In a marketplace as competitive as the property industry, you may think that generating leads is the most important focus for...

20 July 2019

From: Features

Reforms win industry support as trade groups jostle for influence

Trade bodies and property firms have strongly welcomed the recommendations for root and branch reform of the agency industry - and...

19 July 2019

From: Breaking News

Agents Do Charity - a constant source of pride in the industry…

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

19 July 2019

From: Breaking News

Property Natter - is a no deal Brexit real life, or is it just fantasy?

It’s now more than three years since the EU referendum result in June 2016, and we’re still no clearer on when...

13 July 2019

From: Features

Theresa May’s legacy - how has housing fared under her government?

Theresa May arrived in Downing Street some three years ago - but her premiership has not been a smooth ride. As she...

06 July 2019

From: Features

Summer market momentum slows as property supply dipped in June

The summer market momentum building thanks to warmer weather and reduced Brexit uncertainty took a hit in June, according to new...

05 July 2019

From: Breaking News

Property Jobs Today - the latest industry movers and shakers…

Hello and welcome to both this week’s PJT and welcome to July. It may be summer and Wimbledon time, but there’s no...

01 July 2019

From: Breaking News

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

Modern method of auction - the online bidding process explained

The modern method of auction is proving to revolutionise the way properties are bought and sold across the UK.  By putting the...

26 June 2019

From: Features

In Praise of Purplebricks: a senior estate agent speaks out

A former Territory Owner at Purplebricks, who at one time managed 11 Local Property Experts, has spoken out in support of...

24 June 2019

From: Breaking News

Why trusted partnerships are key for agents

When employing a new member of staff there are a lot of checks and balances put in place by any business...

19 June 2019

From: Features

There’s never been a better time for property to rise above politics

Four years ago, as we approached the general election, Andrews Property Group held a roundtable debateon the impact the election might have...

08 June 2019

From: Features

Measuring Up - bid to improve floorplan accuracy and consistency

The Royal Institution of Chartered Surveyors is running a Certified Property Measurer course aimed at training agents and others in the...

05 June 2019

From: Breaking News

Is yours a family-run agency? If so, you could be a reality TV star

A TV production company is looking for family-run estate agencies to be considered for a possible reality TV show. Curve Media -...

05 June 2019

From: Breaking News

Top Purplebricks investor would back US closure to bolster agency in UK

Purplebricks’ most influential investor says there is “opportunity aplenty” for the company but says it would back the closure of the US...

03 June 2019

From: Breaking News

Property Natter - talking women in property, Brexit investment and PropTech

In the first Q&A Natter for a while, I catch up with Angelica Donati - CEO of Donati Immobiliare Group, PropTech...

01 June 2019

From: Features

A moving tide of regulation making its way towards estate agents

It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...

01 June 2019

From: Features

Agents Do Charity - wining, dining, dressing up and cleaning the mud off...

Hello - it’s that time of the week again when we celebrate the agency industry’s fantastic fund-raising. We were delighted that our...

31 May 2019

From: Breaking News

PropTech Today: We can’t ignore the technological underclass

One of my biggest concerns in all of my writing, speaking and influencing around PropTech is that for the people we...

29 May 2019

From: Breaking News

Good news as mortgage approvals show significant rise

The number of mortgages approved by High Street banks increased 5.4 per cent to 44,000 in April. Data from trade body UK...

29 May 2019

From: Breaking News

Many regional housing markets booming despite London woe, say agents

House prices have remained roughly stagnant according to the latest figures produced by the Office for National Statistics and HM Land...

23 May 2019

From: Breaking News

Regressor or impresser - what kind of estate agency are you?

As we move closer to the halfway point of 2019, property market conditions for agents and their clients remain challenging. Brexit may...

22 May 2019

From: Features

Online agents will never get above 10% market share admits agency founder

“I’m Russell Quirk, and I’ve failed” - with those words, the former chief executive of Emoov has begun to explain how...

15 May 2019

From: Breaking News

320-mile trip to Lincolnshire? How far would you go to get a contract signed?

Here at Estate Agent Today, we're always pleased to highlight the lengths the best agents will go to provide outstanding customer...

14 May 2019

From: Breaking News

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

The problems with incentivising downsizing through stamp duty

The issue of ‘intergenerational fairness’ has been raised in recent weeks, some might say somewhat ironically by a House of Lords’...

04 May 2019

From: Features

Capturing tenants when they convert to buyers

With the UK population spending longer in rental accommodation, due to the upfront expense of buying a home, their time and...

01 May 2019

From: Features

Stamp Duty plummets by £1 billion following surcharge backfire

New figures from HM Revenue and Customs suggest that stamp duty receipts have fallen by no less than £1 billion. The drop...

25 April 2019

From: Breaking News

Expert view on the leasehold scandal - is Commonhold the answer?

The leasehold scandal continues to generate plenty of column inches, with fresh stories emerging almost daily of people living in unsellable...

18 April 2019

From: Breaking News

Explained - the future of tenant referencing after the fees ban

Low risk letting is everyone’s aim, but unless legitimate guidelines are followed it’s difficult to know if a tenant will prove...

17 April 2019

From: Features

Should the estate agency industry stop resisting regulation?

There was a time when the mere mention of the financial services industry brought with it scorn and mistrust. The issues arising...

13 April 2019

From: Features

Repossessed homes now sell for 104% of market value, claims agency

Spicerhaart claims that it achieved an average of 104.29 per cent against the market value on properties that were taken into...

11 April 2019

From: Breaking News

Countrywide “investible again” says bank - and even Foxtons is upgraded

The investment bank which on Friday put Purplebricks under the cosh has now given a boost to two High Street estate...

08 April 2019

From: Breaking News

New free-to-list portals claim 100,000 listings from 1,600 agents

Two new free-to-list portals say they have now attracted 100,000 listings from 1,600 agents. The portals - Residential People and Commercial People...

05 April 2019

From: Breaking News

Another top agency’s sales down in Brexit’s “low transactional market”

Winkworth’s latest trading statement reveals that while its rental side blossomed, sales suffered thanks to the familiar cocktail of Brexit, uncertainty...

04 April 2019

From: Breaking News

Dodgy Dealing? Agents accused of pushing buyers to in-house mortgages

Mortgage brokers are claiming that “a big number” of buyers are being cajoled into using estate agents’ in-house brokers. The Financial Conduct...

02 April 2019

From: Breaking News

London prices show signs of recovery but other cities start to slow

Zoopla’s Hometrack index of 20 major UK cities shows that London property prices are starting to stabilise after a three year...

27 March 2019

From: Breaking News

Purplebricks reviews are accurate insists Trustpilot

Controversial reviews service Trustpilot insists Purplebricks and Foxtons are not gaming its platform and accuses The Times of “misrepresenting” how it operates. Over...

25 March 2019

From: Breaking News

Purplebricks and Foxtons reviews on Trustpilot come under scrutiny

Purplebricks’ and Foxtons’ apparent success on Trustpilot have come under scrutiny in a Times newspaper analysis of the review platform. The Times’...

22 March 2019

From: Breaking News

The good, the bad and the future of property chain communication

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

20 March 2019

From: Features

Prices stagnate but there are big regional differences says Your Move

Prices have dropped 0.5 per cent in the past year according to LSL Property Services, the parent company of Your Move...

20 March 2019

From: Breaking News

PropTech Today: MIPIM competition suggests sensors and IoT are the future

This month’s MIPIM conference in Cannes once again played host to the final round of the much coveted MIPIM Startup Competition.  The...

20 March 2019

From: Breaking News

Property Natter – is 9 till 6 still the way to make a living?

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

16 March 2019

From: Features

Free-to-list portals claim 1,200 agents on board in just four weeks

Two free-to-list portals launched last month in the UK say they have 1,200 agents and 50,000 listed properties on board in...

12 March 2019

From: Breaking News

First time buyer mortgages strong despite ongoing Brexit uncertainty

Figures released this morning show a surge in first time buyers securing mortgages in recent months, despite the market showing continued signs...

12 March 2019

From: Breaking News

LSL writes down value of Yopa stake as it pins faith in High Street branches

LSL Property Services, the parent company of Your Move and Reeds Rains, has substantially 'written down' its investment in online estate...

05 March 2019

From: Breaking News

Referral Fees: Onus is very much on agents insists conveyancing chief

The director of strategy at the Council for Licensed Conveyancers says “the onus is very much on estate agents” to respond...

05 March 2019

From: Breaking News

Purplebricks Uncovered: What it's like to be a Local Property Expert

Here’s an unusual story, describing the work of one of Purplebricks’ Local Property Experts who was with the company for around...

04 March 2019

From: Breaking News

Why staff training is key to PropTech success

When you recruit a new member of staff, training should be one of your main priorities.  After initial training, ongoing training and...

02 March 2019

From: Features

Housing market 'not starting 2019 as we would have liked' figures show

More downbeat house price figures have prompted one leading estate agent to admit that the 2019 market had not taken off...

01 March 2019

From: Breaking News

Agency defends Trustpilot online reviews as transparent and honest

Chancellors says it has over 10,000 reviews on Trustpilot, making it the most reviewed High Street agency on the platform.  In a statement...

28 February 2019

From: Breaking News

Why traditional property management as we know it is over

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...

27 February 2019

From: Features

Rightmove and Zoopla agree - the market's slowing gradually

Both major portals have this morning revealed more evidence of a gently slowing housing market. The average time to sell a property...

27 February 2019

From: Breaking News

Sluggish start to 2019 transactions, but there is a market out there…

The first set of figures for the year from HMRC show that there were 0.8 per cent more residential property transactions...

22 February 2019

From: Breaking News

Humberts says: 'risks we took in 2018 are paying off in 2019'

The radically-restructured Humberts estate agency claims the risks it took last year in scrapping branches and moving to ‘hubs’ has paid...

18 February 2019

From: Breaking News

Setting your website apart with the latest PropTech

We all know the three essential things an estate agent must have on their website include the ability to be able...

13 February 2019

From: Features

Lee Dahill, Director of Sales for the Today publications and The ValPal Network

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

12 February 2019

From: 60 Second Interview

Agent bruised by malicious and false reviews posted online

An estate agent says he’s “bruised” by recent mysterious negative online reviews he has received - shortly after he posted positive...

11 February 2019

From: Breaking News

This needs to be the start of redress reform, not the end

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

09 February 2019

From: Features

Huge branch closures announced for YourMove and Reeds Rains

A major restructuring of LSL Property Services has just been announced to shareholders, with substantial numbers of branch closures. The statement says...

05 February 2019

From: Breaking News

Property Natter: will the real Housing Minister please stand up?

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...

02 February 2019

From: Features

Transactions dive 33% as another London agency warns on Brexit

There was a huge 33 per cent collapse in transactions in central London in the final quarter of 2018 compared with...

01 February 2019

From: Breaking News

House prices suffer as Brexit worries outweigh positive economic news

House prices grew at the slowest annual rate for nearly six years in January, according to Nationwide, which says the market...

01 February 2019

From: Breaking News

Agents Do Charity - and here's proof it's not remotely grim up north...

There’s a distinctly northern flavour to some of the great fund-raising this week - and in particular Yorkshire. This isn’t the only...

01 February 2019

From: Breaking News

Online valuations mean more leads, says The ValPal Network

Agents need to focus on more targeted marketing using a mix of traditional and modern methods to optimise their position in...

29 January 2019

From: Breaking News

Why we need to be able to move when we want, not when we have to

A review of the housing market at present, particularly when it comes to purchase transactions, might not necessarily feel overly positive.  The...

26 January 2019

From: Features

NAEA and Guild back government's new Housing Complaints service

  The National Association of Estate Agents and the Association of Residential Lettings Agents have thrown their weight behind the government’s latest...

25 January 2019

From: Breaking News

Estate agency boards - the marketing maverick

Every day thousands of estate agency boards are erected across the UK. Even in the digital age the board remains one...

23 January 2019

From: Features

LSL delivers upbeat figures despite Brexit-fuelled caution over 2019

LSL Property Services - parent company of Your Move, Reeds Rains and London agency Marsh & Parsons - has given a...

22 January 2019

From: Breaking News

Patchy market but 74 of 108 areas still reporting house price rises

The industry has long been critical of reports claiming house price movements are in some way uniform across the country, but...

22 January 2019

From: Breaking News

How can estate agents build their online reputation?

When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...

19 January 2019

From: Features

The future's bright - here's how your agency can thrive in 2019

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

12 January 2019

From: Features

Property Jobs Today - this year's final update on new appointments

If you thought Christmas Eve meant no more news in terms of industry movers and shakers…well, think again - we’ve one...

24 December 2018

From: Breaking News

Property Natter – A to Z of the property market for 2018

Another year is nearly done – and what an eventful year it’s been. We’ve had more than our fair share of breaking...

22 December 2018

From: Features

Purplebricks and OnTheMarket are big 'brand winners' says agency

An analysis of property branding by more than 200 companies suggests that Purplebricks and OnTheMarket are two of the big winners with...

21 December 2018

From: Breaking News

Zoopla and Rightmove reveal their Christmas adverts

Zoopla is launching its latest advertising campaign from Boxing Day with ideas from the creative minds behind Wallace & Gromit.  From Wednesday...

21 December 2018

From: Breaking News

More market woe as house prices flatline, according to agency

House prices are flatlining with the rate of annual growth having fallen continually since August according to LSL Property Services, which...

20 December 2018

From: Breaking News

Market shock as asking prices fall by more than usual before Christmas

Asking prices of homes coming to the market have fallen for the second month in a row - and Rightmove says...

17 December 2018

From: Breaking News

What are the biggest challenges facing letting agents in 2019?

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

12 December 2018

From: Features

Brexit Bedlam: Rightmove and agency give housing market warnings

The chief executive of online agency HouseSimple says “sellers need to be prepared and willing to lower their expectations” in the current...

07 December 2018

From: Breaking News

What do modern renters want from letting agents?

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

05 December 2018

From: Features

Emoov finally appoints administrators - the full email to staff

Emoov has this afternoon appointed administrators as a result of not being able to secure a buyer - the move had...

03 December 2018

From: Breaking News

No Deal Brexit would see ‘buyers and sellers hit the brakes’ - top agent

The chief executive of Haart, Paul Smith, is warning that a No Deal exit from the EU could leave Britain with...

22 November 2018

From: Breaking News

Size Matters: Agents slammed for 'inconsistent, inaccurate' floorplans

The Royal Institution of Chartered Surveyors has launched a new guide in a bid to end what it calls inconsistencies and...

20 November 2018

From: Breaking News

Are online agencies in trouble? Investors will decide

However mild the weather may have been for most of us, it’s a cold autumn for the online estate agency market...

10 November 2018

From: Features

Agents Do Charity - including one agency’s First World War fund-raising

Hello and welcome to another Agents Do Charity, our round-up of great work done by our industry to raise funds for...

09 November 2018

From: Breaking News

Emoov insider claims “insane” staff churn and “astounding” complaint levels

One of Emoov’s agents in the field has contacted Estate Agent Today to give an insight into how the agency has...

05 November 2018

From: Breaking News

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

Budget briefing - Seven things to watch for today

Perhaps it’s been our pre-occupation with Brexit, or on the other hand maybe we’re bored with politics, but this year’s Budget...

27 October 2018

From: Features

Three-year tenancies - should they be compulsory?

An open rental market, where neither landlord nor tenant is in a dominant position, enables rents to rise and fall, which...

27 October 2018

From: Features

The dos and don’ts of email marketing

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

24 October 2018

From: Features

PropTech Today: Are consumers abandoned by online and hybrid agents?

Not so long ago, the best estate agents were those who did the best work for their clients and therefore built...

24 October 2018

From: Breaking News

Deal or No Deal? Housing market will improve post-Brexit says top agent

One of London’s most prominent buying agencies says post-Brexit the interest in buying in the capital will return - whether there...

24 October 2018

From: Breaking News

When and why are your customers getting in touch?

It’s been nine years since we created a dedicated team of property receptionists to answer telephone calls on behalf of agents,...

20 October 2018

From: Features

Property viewings - how to keep up with evolving consumer demands

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

17 October 2018

From: Features

Dear Mr Chancellor…this is what we need on October 29…

I’ve spoken many times before of my desire to see government take property more seriously. For more than just lip service...

13 October 2018

From: Features

Can negative google and Facebook reviews damage brand reputation?

Local business reviews are becoming increasingly important for reputation management, with recent research showing 90% of consumers read online reviews before...

13 October 2018

From: Features

PropTech Today: UK government backs blockchain - what next?

When Professor Andrew Baum’s PropTech 3.0 report was first published, a small event was held to celebrate the very first academic...

10 October 2018

From: Breaking News

Increased Trading Standards budget should focus on CPRs compliance

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...

29 September 2018

From: Features

Purplebricks claims 81% of listings sold within 12 months

The latest figures from Purplebricks, contained within the agency’s annual report released this week, claim that 81 per cent of its...

27 September 2018

From: Breaking News

Transaction volumes plunge in London - prime central areas hit worst

There’s more bad news for the long-troubled Prime Central London market. A new analysis shows that transaction volumes have plunged 11.6 per cent...

25 September 2018

From: Breaking News

Property Jobs Today - all the latest industry moves...

Hello and welcome to this week’s Property Jobs Today, the latest weekly catch-up with moves within and across our industry. A quick...

24 September 2018

From: Breaking News

Property Natter – legislation, legislation, legislation

Landlords and letting agents might feel they’ve taken a bit of a battering from the government in recent years – and...

22 September 2018

From: Features

Agents Do Charity - autumn fund-raising in full swing...

We’re well and truly back from summer with a flurry of fund-raising to report on this week: thanks to each and...

21 September 2018

From: Breaking News

Agents say current market slowdown to stay in place for rest of 2018

Estate agents say the continuing gentle slowdown reflected in the latest government house price figures will be the story of the...

20 September 2018

From: Breaking News

How can the modern agent use print marketing to their advantage?

Over the last 10 years, so much has changed within the marketing sector, including the surge of mobile use, the way...

19 September 2018

From: Features

A surge in sellers pricing sensibly - Rightmove reports a mini-boom

Rightmove is reporting a mini-boom as the autumn market gets into gear, with a surge in buyers and a one-month rise...

17 September 2018

From: Breaking News

Agents transferred to rival as prominent firm quits resi property sector

The eight strong residential estate agency team of a prominent Scottish law firm is being off-loaded to a rival, according to...

17 September 2018

From: Breaking News

OnTheMarket TV ad banned by watchdog over new and exclusive claims

The Advertising Standards Authority (ASA) has upheld one of two complaints made against OnTheMarket's TV and print advertising. The complaints refer to...

05 September 2018

From: Breaking News

Five simple ways to improve renter satisfaction

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

25 August 2018

From: Features

OnTheMarket now has 57% of branches but warns again on charges

OnTheMarket has seen another increase in listings to more than 10,500 offices, but it is repeating a warning that its free...

24 August 2018

From: Breaking News

Clients overwhelmingly want face-to-face contact with agents - survey

A new survey suggests that face-to-face contact is still valued by buyers and sellers. Research by Winkworth, questioning over 1,000 people who...

22 August 2018

From: Breaking News

Good news - mortgage arrears and repossessions continue to fall

There’s been another drop in mortgage arrears and possessions for owner occupiers - although an increase for some elements of the...

10 August 2018

From: Breaking News

Don’t blame Brexit! Agent reveals who's behind housing market woe

One of London’s leading estate agents says Brexit has had at worst a neutral effect on the housing market and may...

08 August 2018

From: Breaking News

Connells Group pre-tax profits dip, blaming difficult market conditions

Connells Group - which now says it’s the country’s largest estate agency by market share and numbers of homes sold -...

01 August 2018

From: Breaking News

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

Improving the homebuying process – how can we deliver this ourselves?

You will notice that there is a new author for this regular column for Estate Agent Today. Last month I was...

21 July 2018

From: Features

Dominic Raab - another one bites the dust

Another day, another housing minister – at least that’s what it feels like! The resignation of the Foreign Secretary Boris Johnson...

21 July 2018

From: Features

PropTech Today: Who wants £20,000 from government to develop a business?

Before I get into the nitty gritty of the government (well, one of its startup accelerator schemes) giving away £20,000, let...

18 July 2018

From: Breaking News

 Property Natter: what has 2018 brought so far?

First things first, I have to mention the World Cup. The dream is over, football’s not quite coming home (not until...

14 July 2018

From: Features

Is a passport enough for AML? (Part 1)

The Money Laundering Regulations 2017 require estate agents to risk assess their business relationships and apply an appropriate level of investigation...

25 June 2018

From: Sponsored Content

Property market: summer update for agents

Summer is traditionally the time of the year when the property market slows down, with people going away on their holidays...

19 June 2018

From: Sponsored Content

Brexit is now single biggest worry for property industry - claim

A survey of owner-occupiers, landlords, property investors and insolvency practitioners has revealed that Brexit is the single biggest concern when it...

19 June 2018

From: Breaking News

Agents Do Charity (and sorry, we mention Donald Trump this week...)

We have the presidential seal of approval for our Agents Do Charity this week - well, sort of, but we don’t mean...

08 June 2018

From: Breaking News

It's not just Purplebricks - another agency boasts thousands of Trustpilot reviews

It’s not just Purplebricks that makes much of its apparently- favourable online reviews - now EweMove has issued a statement expressing...

05 June 2018

From: Breaking News

Are cultural stereotypes damaging the UK property sector?

100 years ago, 90% of the UK population rented a home. Today, that figure has flipped, and over two thirds are...

26 May 2018

From: Features

 PropTech Today: Selling my flat - even tech can’t help a quiet market

That’s it. I’ve given up. The lull has continued and it’s becoming quite a bore.  The price drop hasn’t worked. The revamped...

16 May 2018

From: Breaking News

Going down - prime London at risk of another 5% price fall

Strutt & Parker has repeated its warning that the market in prime central London could see a typical house price fall...

10 May 2018

From: Breaking News

Social media 'may be better than reviews to assess some estate agents'

Emoov founder Russell Quirk says that in some cases social media might give a more accurate picture of an estate agency’s...

04 May 2018

From: Breaking News

Ben Robinson, Director of Agency Services at Landmark

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

03 May 2018

From: 60 Second Interview

Humberts ‘inundated with offers’ - but some redundant employees unpaid

The managing director of troubled estate agency Humberts says he has been “inundated” with prospective buyers since news broke over last...

02 May 2018

From: Breaking News

More controversy as Purplebricks and Trustpilot are probed by BBC show

A BBC Radio 5 Live analysis of online reviews has reignited the argument about the glut of positive reviews for Purplebricks...

30 April 2018

From: Breaking News

War of words goes on between Purplebricks and allAgents

The long running spat between review website allAgents and hybrid agency Purplebricks reignited over the weekend following a Facebook post. A Purplebricks...

23 April 2018

From: Breaking News

Slowing? Growing? What’s really happening in today’s property market?

The sun has finally returned to ours skies and you’re on the lookout for a little bit of summer reading. As...

21 April 2018

From: Features

Searches ‘very rarely the cause of delays in transactions’ claims industry group

An umbrella body representing search organisations says searches “are very rarely the cause of delays” in transactions. The Council of Property Search...

20 April 2018

From: Breaking News

Purplebricks: the 25 questions asked of its customers

The assessment by an investment consultancy that Purplebricks sells some 76 per cent of the homes it lists may have made...

20 April 2018

From: Breaking News

Agents warn of two-tier market as London falls but rest of UK booms

Average house prices in the UK have increased 4.4 per cent in the year to February according to the latest official...

19 April 2018

From: Breaking News

More backing for buying reforms from conveyancers and agents

The Conveyancing Association has backed the government’s calls for extensive reform of the buying and selling process, announced at the weekend. The...

12 April 2018

From: Breaking News

PropTech Today: Selling my flat part two - how did my valuations go?

To say I had a lot of reaction to last week's column about selling my flat would be an understatement. I've never...

11 April 2018

From: Breaking News

First-ever mortgage with digital signature is lodged at Land Registry

The first-ever ‘digital mortgage’ deed has been lodged at HM Land Registry, for a property at Rotherhithe in London.  Coventry Building Society...

05 April 2018

From: Breaking News

Countrywide share price up 50% in a month - is this the turn-around?

Has Countrywide finally convinced its investors that it is on the road to recovery? Back on March 8 the Countrywide share price...

04 April 2018

From: Breaking News

More London woe as annual house price growth hits seven-year low

House price growth in London has hit a seven year low according to Hometrack, with prices actually down across 42 per...

27 March 2018

From: Breaking News

Emoov well ahead of Purplebricks in new assessment of online agencies

  An assessment of nine online agencies undertaken by a property website has seen Emoov come out on top after being analysed...

26 March 2018

From: Breaking News

Property Jobs Today - key hires and latest moves in and across our industry....

Welcome to this week’s Property Jobs Today, our regular look at key moves inside our industry. Next week there’s no PJT as...

26 March 2018

From: Breaking News

Property Natter: Day in the life of...a Group Managing Director

For part two of the 'Day in the life of' series, I spoke to Peter Kavanagh, who first joined Romans in...

24 March 2018

From: Features

Agents' PropTech Toolshed: The progression of sales progression

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

24 March 2018

From: Features

How to get the best out of an instant online valuation tool

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...

21 March 2018

From: Features

Property Natter: Day in the life of…Winkworth’s head of brand

In the first of an ongoing series exploring the people who make the property industry tick, I catch up with James...

10 March 2018

From: Features

Hunters is latest agency chain to list on Rightmove, ZPG and OnTheMarket

Franchise giant Hunters is the latest agency to list its sales and lettings properties on three portals, rather than two. The chain...

07 March 2018

From: Breaking News

Senior agents say wider issues must be addressed in housing debate

An estate agent and former chairman of the Royal Institution of Chartered Surveyors says the government’s latest drive to build new...

06 March 2018

From: Breaking News

The government must recognise its interference is now affecting the market

In the great swathe of housing market data which is delivered each month, conveyancers’ case volumes often get overlooked, however the...

24 February 2018

From: Features

The ValPal Network launches products to make membership 'cost-positive'

A network of agents representing over 800 brands with over 4,000 branches has announced the launch of a host of new...

21 February 2018

From: Breaking News

OnTheMarket signs up 81 new listings agreements in first float week

OnTheMarket has told the City this morning that it has already signed up 81 new listing agreements by 5pm yesterday, completing...

16 February 2018

From: Breaking News

PropTech: Online agencies the likely target for new investors in Pi Labs

One of the largest investment firms in the United States has taken a stake in the London-based venture capital firm Pi...

16 February 2018

From: Breaking News

Agents Do Charity - running, cycling, painting and jet-washing...

Thanks once again for your contributions to this weekly round-up of agents’ good works; we love covering these stories which show...

16 February 2018

From: Breaking News

Purplebricks ads confront 'best price' issue and mock High Street rivals

Controversial new Purplebricks advertisements on social media mock traditional estate agents who “twiddle their thumbs” in offices and claim the hybrid...

13 February 2018

From: Breaking News

OTM - A good buy, or is it goodbye?

OnTheMarket has finally completed its stock market float, with less capital raised, at a lower than planned valuation and, as I write,...

09 February 2018

From: Features

Join the growth platform!

PayProp had an exceedingly good 2017, enjoying excellent growth in client numbers, new regions – and, best of all, our customers’...

02 February 2018

From: Sponsored Content

PropTech Today: Can agents improve fall-through rates with innovation?

Fall-through rates have long been a problem for the UK residential property market, the issue is nothing new. Today, however, the...

17 January 2018

From: Breaking News

Exclusive: New 'super-portal' launching in the UK on March 1

A new property portal called Linktosale aims to launch in the UK at the start of March following what appears to...

08 January 2018

From: Breaking News

PropTech Today: 14 industry leaders give their  2018 predictions

Well, I don’t know about you but after the holidays I've got an imprint just below my navel where my belt...

03 January 2018

From: Breaking News

The Scores Are In: 2018 prices up 1% to 4% say most pundits

The last of the leading agency analysts and business consultancies have now given their predictions for the UK housing market in...

29 December 2017

From: Breaking News

Property Natter: things to look out for in 2018

Another new year is nearly upon us and, once we’ve got the season of mince pies, mulled wine, pigs in blankets,...

16 December 2017

From: Features

Purplebricks: Estate Agent Today's experts look behind the latest figures

Here it is - the industry’s verdict on the latest set of figures from Purplebricks. The agency doesn’t play by any of...

15 December 2017

From: Breaking News

UK housing: All change...or not as it turns out

Here we are again: another much anticipated Budget has been and gone and, yet, still nothing much has changed! Yes, of course,...

02 December 2017

From: Features

PropTech Today: The battle of the reports

Hands up if you’ve read all of the property reports that have been published in the past week or so? Forever...

29 November 2017

From: Breaking News

Property industry reacts to the Autumn Budget

Earlier this week, Chancellor Philip Hammond delivered the Autumn Budget with a strong focus on housing.  The decision to cut stamp duty...

25 November 2017

From: Features

Major GoCompare investor reported to be seeking higher ZPG offer

News agency Reuters says a top five shareholder in price comparison service GoCompare says the firm should respond “positively” if ZPG...

20 November 2017

From: Breaking News

New analysis shows Purplebricks' massive domination of online sector

A long-standing traditional agent says the real success of online agencies is not their share of the market but that they...

18 October 2017

From: Breaking News

Property Natter: reputation, renewables and an online revolution

They say presentation is key (something that Theresa May now knows all too well after her calamitous conference speech). But equally...

14 October 2017

From: Features

Property Natter: Why Uber’s troubles are reflected in estate agency

As those of us in the industry know, there is a fine balance to strike between disruptive technology – and the...

30 September 2017

From: Features

Purplebricks boss Michael Bruce explains challenge to AllAgents' reviews

One of the co-founders of Purplebricks, Michael Bruce, has explained why the agency challenged reviews of its services on AllAgents. Speaking to...

19 September 2017

From: Breaking News

Exclusive: Trustpilot review company explains its Purplebricks policy

Online review organisation Trustpilot has issued an open letter regarding its Purplebricks reviews. In it, the review company - which is often...

14 September 2017

From: Breaking News

The case for intelligence-led automated interactions on agents’ websites

Many industries in the UK are currently facing a tumultuous time as the great unknown of Brexit looms on the horizon...

09 September 2017

From: Features

Three reasons why we need stamp duty reform

Whenever any research is released, part of me can’t help thinking of that old adage, ‘lies, damn lies and statistics’ especially...

02 September 2017

From: Features

PropTech Today: Why consolidation and collaboration are badly needed

“When an industry is new, still finding its feet, finding its purpose, the tendency is for those few people within it...

30 August 2017

From: Breaking News

Why I want to join Agents’ Mutual

Before we go any further, assuming you are an Agents’ Mutual member, let me ask you a question. If you had...

24 August 2017

From: Features

Nil deposit schemes – a new era for the rental market?

Research from the Centre for Economics and Business Research has shown that the cost of the average rental deposit is expected...

19 August 2017

From: Features

'A dog with fleas': City analysts sceptical about OnTheMarket float

There has been a sceptical reception from City analysts to Agents’ Mutual’s decision to restructure and float on the stock market...

07 August 2017

From: Breaking News

Building bridges: Q&A with Daniel Owen-Parr of Together

As the mainstream mortgage market braces itself for yet another clampdown on buy-to-let lending, a growing number of property investors are...

04 August 2017

From: Features

Purplebricks' shares stabilise as NAEA stays distinctly non-committal

The share price of beleaguered hybrid agency Purplebricks has recovered some of the ground it lost earlier in the week after...

04 August 2017

From: Breaking News

Purplebricks told to slow growth and get its house in order by City analyst

After a roller-coaster day on the Stock Exchange yesterday, Purplebricks has sought to defend itself against further possible share price losses...

03 August 2017

From: Breaking News

LSL profits up - but agency group warns of 'suppressed sales'

LSL Property Services - owners of Your Move, Reeds Rains and Marsh & Parsons amongst estate agency brands - has enjoyed...

01 August 2017

From: Breaking News

Why the new build leasehold ban is a big moment for our industry

Without wishing to blow our own trumpet at this time, we did say at the start of the year that 2017...

28 July 2017

From: Features

Property auctions market round-up Q2 2017

With several agent partner programmes available across the country, estate agents can often increase business by offering sales by auction, with...

22 July 2017

From: Features

Is outsourcing now standard for estate agents?

Given the shift change in the estate agent world at the moment, with online models becoming more prevalent (think easyProperty’s £60...

22 July 2017

From: Features

Senior agent undeterred by downbeat Halifax house price index

Former RICS residential chief Jeremy Leaf says he is not downcast by the latest Halifax house price index which shows prices...

10 July 2017

From: Breaking News

Why agents need to do more to promote value for money

The fees charged by estate agents receive a lot of coverage in the press - and rarely for positive reasons. Negative...

06 July 2017

From: Sponsored Content

Purplebricks agrees a UK sale every nine minutes 24/7

New figures released this morning from Purplebricks shows the onward march of the hybrid agency and its Local Property Experts. For the...

29 June 2017

From: Breaking News

PropTech Today: UKPA, RICS and the vital need for open data

The UK PropTech Association (UKPA), of which I am a member of the steering committee, is an organisation with a purpose...

28 June 2017

From: Breaking News

Typical agent light years behind money launderers, security expert says

Estate agents complying with new anti-money laundering regulations introduced this week are unlikely to avoid falling foul of terrorists and criminal...

27 June 2017

From: Breaking News

Queen’s speech: Property industry reacts to proposed tenant fee ban

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...

23 June 2017

From: Features

Agents Do Charity - the longest list of heroes yet...

Today we’re publishing what we think is our longest-ever list of charitable activities being conducted by agents and their supporters -...

23 June 2017

From: Breaking News

Knight Frank recruits Foxtons agent to boost London sales team

Knight Frank has recruited an estate agent from Foxtons to run its Tower Bridge branch.  Daniel Woods joins from the firm’s London...

15 June 2017

From: Breaking News

More professionals call for changes to stamp duty system

As we approach Thursday's General Election, more property professionals have criticised stamp duty and called for the Government to make changes...

06 June 2017

From: Breaking News

General election 2017: Facing the UK’s housing crisis

Theresa May’s call for a snap general election on June 8 took many by surprise. But estate agents have been broadly...

03 June 2017

From: Features

How service drives up standards of student lets

Student accommodation is positively luxurious compared with the drafty digs of my student days. En-suites, studio flats, even cinemas in halls...

27 May 2017

From: Features

Property auctions market round-up Q1 2017

Auctions are a great way to sell property competitively, with a wide range of homes often selling under the hammer, and...

06 May 2017

From: Features

Online reviews - They’re here to stay

Odds are that you use TripAdvisor when you book a restaurant or hotel; perhaps you scroll down Amazon before clicking ‘buy...

29 April 2017

From: Features

Guild chief says aggressive online agency marketing lacks integrity

The new chief executive of the Guild of Property Professionals has accused some online agents of carrying out “aggressive” marketing campaigns...

26 April 2017

From: Breaking News

How to get press coverage for your business

Being featured in newspapers, magazines and websites, as well as on radio and TV, can be a great way to build...

22 April 2017

From: Features

Agents back likely Conservative victory in June General Election

Estate agents have been broadly supportive of the decision by Prime Minister Theresa May to push for a snap General Election...

19 April 2017

From: Breaking News

Property Natter: Q & A with David Cox, ARLA Propertymark

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

08 April 2017

From: Features

Using Rightmove alone would be the wrong move

It’s easy to be dismissive of the value of local newspapers for advertising residential property but things are never as straightforward...

08 April 2017

From: Features

House prices dip for the first time in two years - Nationwide

Average house prices across the UK have fallen slightly according to the Nationwide, the first drop of any kind since June...

03 April 2017

From: Breaking News

Conveyancing: Market problems relate to flawed system, not staff

The publication of our Strategic Plan, ‘Building the framework for the future’, met with an anticipated degree of positive and not-so-positive...

01 April 2017

From: Features

Property hotspots: Manchester, Liverpool and Preston

The property market in northern England, supported in part by the Northern Powerhouse concept, has attracted a lot of media attention,...

24 March 2017

From: Features

Prime London shows recovery at last, says investment firm

After a year of turbulence thanks to Brexit and the consequences of stamp duty changes, prime central London’s housing market appears...

21 March 2017

From: Breaking News

Redressing the balance: why we need more women in agency

Earlier this week it was Dads4Daughters Day – a campaign that strives to promote gender equality in the workplace.  I have three...

18 March 2017

From: Features

4 Reasons Why Virtual Furnishing Really Is The Future

It seems prop-tech is exploding at a scary rate, and the latest brands are all trying to grab our attention by...

17 March 2017

From: Sponsored Content

Good phone manners that impress clients

When we meet clients, we go out of our way to make a good impression. There’s no reason why we shouldn’t...

10 March 2017

From: Sponsored Content

Purplebricks: Independent agents release text of complaint letter

The fledgling Charter for Independent Estate and Letting Agents has released to the media the text of a complaint letter it...

02 March 2017

From: Breaking News

Independent agents' group turns its attention to Trustpilot

The fledgling group of independent agents which has already launched attacks on online agency operators in general and Purplebricks in particular...

01 March 2017

From: Breaking News

Will incorporation affect the agent/landlord relationship?

The buy-to-let market has gone through significant change in the last year and with the Budget just around the corner, what...

25 February 2017

From: Features

Buy-to-let mortgages: What opportunities and challenges lie ahead?

The rapid growth in popularity of buy-to-let in recent years, fuelled in part by the failings of the pensions industry, has...

17 February 2017

From: Features

Eastern promise! Focus on Derbyshire, Leicestershire and Nottinghamshire

The East Midlands, which consists of several areas including Derbyshire, Leicestershire, Rutland, Northamptonshire, Nottinghamshire, and much of Lincolnshire, has an ancient...

11 February 2017

From: Features

Purplebricks shares top 200p as US comment bigs up agency

The remarkable bull run on the London Stock Exchange continues for hybrid estate agency Purplebricks, which floated shares at 100p just...

09 February 2017

From: Breaking News

Agents critical of White Paper squandered opportunity

The government’s attitude of “Nanny knows best” has “squandered another opportunity” to make a real difference to the housing crisis, according...

08 February 2017

From: Breaking News

Express story on Brexit house price boost 'seriously inaccurate'

The Independent Press Standards Organisation has ruled that a Daily Express newspaper story - “EU Exit Boosts House Prices” - was...

06 February 2017

From: Breaking News

Agents - it’s time to get back to basics

Welcome to February! It means that 2017 is well under way and we’re edging closer to Spring – a time when...

04 February 2017

From: Features

How can estate agents secure more new build housing instructions?

Lots of people buy new-build due to the perceived lack of hassle with maintenance, as they are built to the latest...

28 January 2017

From: Features

NAEA: Supply, demand and first-time buyer sales all up in December

The housing market ended 2016 on a positive note, according to the latest report from the National Association of Estate Agents...

25 January 2017

From: Breaking News

Property auctions market round-up Q4 ‘16

No longer just a domain for investors, developers and property traders, the auction room is now the preferred option of buying...

21 January 2017

From: Features

This is the year when agents’ conveyancing problems should be addressed

They say you can prove anything with statistics, and 115% of the time I suspect they’re right – that was an...

21 January 2017

From: Features

60 Second Interview: Shameem Golamy, Managing Director of Properstar

1.For those who are not familiar with Properstar yet, how would you summarise your services? Properstar is an online portal that helps...

16 January 2017

From: 60 Second Interview

Countrywide: City analyst less gloomy about group's prospects

Countrywide’s long-term share price decline and turbulent branch closure programme have not prevented a relatively positive endorsement of the group’s strategy and...

16 January 2017

From: Breaking News

Property Natter: Q & A with Countrywide’s Sam Tyrer

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...

14 January 2017

From: Features

Surprise, surprise - new-build homes are actually getting larger

After years of surveys suggesting the UK’s new-build homes were getting smaller, and may even be the smallest in much of...

03 January 2017

From: Breaking News

Quote, unquote - What the industry said in 2016

Forecasts are so last year: who anticipated Bowie, Brexit or Balls for example? Quotes, on the other hand, really ARE last year...

17 December 2016

From: Features

How to spot fake estate agent reviews

2016 has undoubtedly shone a spotlight on the reviews industry and drawn into question the legitimacy of online customer reviews.  Amazon, amongst...

03 December 2016

From: Features

Market defies Brexit for now - but 2017 will be 'notably slower'

Estate agency Knight Frank says that the UK housing market has rebounded more strongly than expected after the Brexit referendum -...

01 December 2016

From: Breaking News

The market is dead, long live the market

Listening to all the coverage of the tenant fee ban, all I hear is consumer groups talking about how some agents...

26 November 2016

From: Features

What does a Donald Trump win mean for the UK property market?

It is fair to say that 2016 is a year full of surprises. Anyone who had the foresight to predict Britain...

12 November 2016

From: Features

Trump victory will spark period of global change over next four years

There is really only one topic of debate and forensic analysis at the moment and that’s the ascendency of Donald Trump...

12 November 2016

From: Features

Property Natter: how to build a brand

Good branding is absolutely crucial to any successful business or product, even more so in a world of social media, instant...

12 November 2016

From: Features

First consumer advert launched to promote ESTAS to the public

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

10 November 2016

From: Breaking News

Trump wins: industry reacts but agency share prices generally stable

Some sectors of the industry have been giving their initial reactions to the shock Donald Trump victory in the US presidential election.  Camilla...

09 November 2016

From: Breaking News

Understanding the Facebook Algorithm

Facebook is a difficult beast to tame. You have 2,000 followers, but your most recent post was only seen by 200 people....

05 November 2016

From: Features

OTM – is this the end of the Odyssey?

It is with no pleasure and a touch of sadness that I took in the significance of OTM's recent performance in...

28 October 2016

From: Features

The market is crying out for a positive Autumn Statement

We are now less than a month away from Philip Hammond’s first Autumn Statement to the nation, depending of course on...

28 October 2016

From: Features

Going, going, gone through the roof – sky’s the limit at auction

Auction rooms across the UK are filled with people looking to buy property, from bargain hunters to seasoned investors, ensuring that...

22 October 2016

From: Features

How can agents manage negative feedback left on review sites?

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...

22 October 2016

From: Features

Fund-raising website set up in memory of Andrew Grant

Hunters has set up a fund-raising site in honour of Andrew Grant (pictured centre), its commercial and operations director and a...

20 October 2016

From: Breaking News

Connells to continue web-chat idea after surge in valuations

Connells Group is to continue with its experimental ‘live chat’ facility on its website after seeing a significant rise in valuation bookings...

19 October 2016

From: Breaking News

Ye cannae change the laws of physics

It is a tedious fact, but the housing market is underpinned by economic fundamentals. This won’t be a surprise.  However, at a...

14 October 2016

From: Features

Genuine concern for staff well-being is the most powerful motivator

After two long years, Moneypenny finally moved into its new headquarters over the summer.  It was a milestone we had all been...

07 October 2016

From: Features

Mortgage market defies Brexit jitters as rates hit record lows

Fears raised over the UK housing market in the wake of the Brexit vote have so far proved to be ‘wide...

30 September 2016

From: Features

Agency says stamp duty, not Brexit, causing prime market slowdown

New data from Knight Frank shows that prime property prices have dipped by 0.1 per cent in the three months following...

29 September 2016

From: Breaking News

House price growth slows in UK's biggest cities

Annual house price growth in 20 UK cities dipped to 8.2% last month, according to the latest figures from Hometrack. The research...

26 September 2016

From: Breaking News

Three months on – which way is the Brexit wind blowing?

Those working within the UK housing market would have felt considerable worry about the immediate impact of the vote to leave...

23 September 2016

From: Features

Property Natter: Q & A with Bob Scarff

A fantastic exclusive this week as I carry out a question and answer session with one of the leading names in...

16 September 2016

From: Features

Swift change could be the solution for agents and conveyancers

I write this during the week that David Cameron resigned as an MP – it is quite startling how quickly politics...

16 September 2016

From: Features

Agents that find balance for their clients are going from strength to strength

Given the uncertainty that shrouded the immediate build up to, and aftermath of, the EU referendum, the current lettings market in...

16 September 2016

From: Features

Agents Do Charity - in taxis, on bikes and up mountains

Despite storms in the North and September sun in the South, estate agents haven't been deterred from giving their all for charity this...

16 September 2016

From: Breaking News

How can Agents survive in an increasingly competitive market?

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

13 September 2016

From: Sponsored Content

Is buy-to-let investing still a safe bet?

The huge rush to acquire buy-to-let property in the first quarter of the year ahead of the stamp duty change deadline...

09 September 2016

From: Features

The city that never sleeps – London welcomes the Night Tube

In the capital, people will pay a premium to live near great transport links, and as we’ve seen from Crossrail and...

02 September 2016

From: Features

Foxtons pulls out of sale 'after appeal by local community'

Foxtons has removed its listing for the sale of a property on an estate in Walthamstow after concerns expressed by nearby...

25 August 2016

From: Breaking News

Countrywide says Brexit means house prices will dip in next 18 months

Brexit is set to weaken the wider economy and will lead to a small house price dip of one per cent...

22 August 2016

From: Breaking News

Selling homes – what's the secret to the perfect transaction?

With almost a fifth of house sales in Britain collapsing every year, it’s now more vital than ever that we –...

19 August 2016

From: Features

Iain C. White, Estate Agent Consultant

Who are you? Iain White, Business Consultant and, most importantly, father to 4 boys.  I travel frequently with work so to...

15 August 2016

From: 60 Second Interview

Does your team have the mindset for success?

By Iain C. White, Agency Mentors One of the best pieces of advice I have been given over the years is to...

15 August 2016

From: Sponsored Content

Rating agency worried over Brexit effect on buy to let purchases

An investment report from credit ratings agency Moody’s suggests it is concerned about the effects of Brexit on the housing market,...

15 August 2016

From: Breaking News

Little England is out of step – on Right To Buy, at the very least

If you want an indicator that the United Kingdom isn’t so united any more, have a look at Right To Buy. The...

12 August 2016

From: Features

Inventing the web needed vision; isn’t it the same for development?

This week, 25 years ago the world's first website went live to those of us who were around then.  Amazingly, despite the...

12 August 2016

From: Features

Perception is nine tenths of the law

How do you want your agency to be perceived? Do your processes reflect both the quality and speed of service you...

11 August 2016

From: Sponsored Content

Countrywide reveals first details of online sales service roll-out

Countrywide has given Estate Agent Today some early details of how its mix of online and traditional agency services will roll-out...

01 August 2016

From: Breaking News

Does Brexit mean the end of the Northern Powerhouse?

Plans for the Northern Powerhouse scheme, designed to rival London and the South East as the main driver of economic growth...

29 July 2016

From: Features

Countrywide: 9% revenue growth and online roll-out despite Brexit concerns

Countrywide has confounded its critics with an upbeat performance in the first six months of the year, growing revenues by nine...

28 July 2016

From: Breaking News

What can the lettings industry learn from AirBnB, Vrumi and JustPark?

Barely a week goes by without news of the latest disastrous AirBnB experience suffered by an unsuspecting landlord.   Whether it’s damage...

22 July 2016

From: Features

How to win more customers using word of mouth

A client recently told me how much their estate agency spends on advertising and marketing every year.  It wasn’t pennies, and even...

22 July 2016

From: Features

Countrywide-owned agency moves to 'premises-free business model'

An estate agency owned by Countrywide has relaunched with what it calls “an innovative, premises-free business model that seeks to redefine...

21 July 2016

From: Breaking News

MIRAS: Could Theresa May go back to the future?

I’m indebted to one of the most enthusiastic estate agents I’ve had the pleasure of meeting for suggesting the subject of...

15 July 2016

From: Features

Property auctions market round-up Q2 2016

With a number of agent partner programmes available nationwide, estate agents can often increase business by offering sales by auction, especially...

15 July 2016

From: Features

The post-Brexit landscape

As I sit and write this piece, even with the FTSE 100 back up and sterling having recovered some of its...

08 July 2016

From: Features

ETSOS Respond to Government’s anticipated “Call for Evidence” on improving the conveyancing process

As a service provider to both Estate Agents and Conveyancing Solicitors from one platform, ETSOS sits in a fairly unique position...

06 July 2016

From: Sponsored Content

Prime Central London down 1.4% in three months - before Brexit

Referendum uncertainty - even before the shock Brexit vote itself - led prime central London prices to drop 1.4 per cent...

04 July 2016

From: Breaking News

Six Things We’ve Learned From The Referendum

It’s over. A win is a win, whichever side you backed. It’s true that everyone seems a lot less happy than...

01 July 2016

From: Features

Unpicking the new world of estate agency

It’s official; the estate agency business is tougher than ever. Contrary to perceptions that may exist amongst observers and even clients, the...

24 June 2016

From: Features

The current state of play in the property portal market

With more house-hunters than ever now starting their search for a new home by typically looking online on one of the major...

17 June 2016

From: Features

How can the industry provide reassurance during this time of uncertainty?

Significant national events such as elections and, in this case, referendums bring with them a level of uncertainty.   No-one can predict...

17 June 2016

From: Features

Agents Do Charity - as the Euros become a real nail-biter...

Well, the Euros have turned into a nail-biter for the home teams - but that appears not to be deterring you...

17 June 2016

From: Breaking News

Sarah Neate, Design and Marketing Manager

Who are you? Sarah Neate, Design and Marketing Manager     Who Are Mid West Displays? We make, supply and install window and interior display panels. ...

08 June 2016

From: 60 Second Interview

Connells insists housing market is robust despite EU referendum jitters

Valuation activity in May rose by nearly a fifth on an annual basis despite the upcoming EU referendum according to research...

08 June 2016

From: Breaking News

Carole Marsden, SearchFlow UK Sales Director

  Who are you? Carole Marsden   What does it say on your business card? UK Sales Director What attracted you to join SearchFlow?  SearchFlow has...

07 June 2016

From: 60 Second Interview

Bridging the gap

While buy-to-let lenders brace themselves for further interventions as part of proposals currently being drawn up by the Prudential Regulation Authority...

01 June 2016

From: Features

Isn’t it time to embrace ‘Generation Rent’?

Use of the term ‘generation rent’ has grown beyond all measure in recent years, but it’s not always quoted in the...

27 May 2016

From: Features

CHAPS extended hours confirmed from Monday June 20

Operating hours for CHAPS - the payment system used to trasfer funds for property transactions - will be extended by one...

19 May 2016

From: Breaking News

FCA wants much more consumer choice in the mortgage market

The Financial Conduct Authority is to encourage lenders to give would-be buyers more choice in the mortgages available. In the Responsible Lending...

17 May 2016

From: Breaking News

Britain’s best letting agents

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...

10 May 2016

From: Features

Rebranded London agency snaps up eight-branch independent firm

Portico has acquired all eight branches of east London agency Spencers, bringing the total offices in the expanded group to 20. Spencers,...

04 May 2016

From: Breaking News

Do your staff reflect the standard of your service?

As property ‘experts’, sector know-how and experience sits centrally to everything we do, right? Of course, but it’s certainly not the only...

29 April 2016

From: Features

Drunk-driving estate agent banned from driving for two years

An estate agent has pleaded guilty to a charge of drink-driving after being found almost three times above the legal alcohol...

27 April 2016

From: Breaking News

The perennial school dilemma in this new market we call normal

The summer term – rounders, cricket and hayfever. It's also the last dash before the housing market supposedly closes down for...

23 April 2016

From: Features

Rival agency-software firm says jury's out over Zoopla's PSG acquisition

Agency software company Dezrez says the jury is out on whether Zoopla’s acquisition of the Property Software Group will be considered...

21 April 2016

From: Breaking News

The ESTAS – the people’s choice

The People Awards, which honour the very best individuals in residential agency for 2016, are one of the highest accolades any...

20 April 2016

From: Features

OnTheMarket: City analysts raise possibility of compensation to agents

Two City consultancies have been quick to interpret the rebellion by OnTheMarket member agents as an indication of dire changes - or...

13 April 2016

From: Breaking News

Team Selection: Choosing conveyancing and financial services partners

Having urged agents to think about the full marketing mix and not just price, we must look at our business relationships...

08 April 2016

From: Features

Why we're recruiting 'Property Gurus' who aren't necessarily agents

This website recently published a piece ahead of the nationwide launch of our new property platform, Be Street Smart.  It explained how...

01 April 2016

From: Features

An underwhelming Budget – perhaps that isn’t a bad thing?

George Osborne has been busy over the last year. First came the General Election which had everyone on tenterhooks until the...

25 March 2016

From: Features

Watchdog orders company to stop writing fake customer reviews

The Competition and Markets Authority has ordered a company to stop writing fake reviews for small businesses and to try to...

08 March 2016

From: Breaking News

Foxtons: revenue up, profits dip in 2015 but seven more branches in 2016

Foxtons has reported a 4.1 per cent increase in its group revenue in 2015 to £149.8m  although its profits dipped by...

08 March 2016

From: Breaking News

Not all call answering services are the same.

If you’re considering using a telephone answering service, what are the types of questions you need to ask, before you commit...

07 March 2016

From: Sponsored Content

Preparing for interviews and preparing to win that job

When you're on the hunt for a new job, once your diary is starting to get booked up with interviews it's...

04 March 2016

From: Features

How to become a senior manager in ten years

At 29, I'm Romans’ youngest senior manager. Last year I was promoted to a regional management position and I now oversee...

27 February 2016

From: Features

Online firm seeks 'Property Gurus' (with no estate agency experience required...)

An online agency called Be Street Smart is seeking to recruit so-called ‘Property Gurus’ in just two weeks - but says...

15 February 2016

From: Breaking News

Prime London prices may stagnate thanks to EU uncertainty warns major agency

Cluttons is warning that the prime central London market may stagnate for at least the early part of this year thanks...

08 February 2016

From: Breaking News

NFoPP awards - agents have until late March to apply

The NFoPP Awarding Body will hold its annual awards ceremony this May to recognise outstanding achievements in property qualifications completed during...

02 February 2016

From: Breaking News

Stock of homes on sale halves in 10 years according to NAEA

The supply of available housing on sale has almost halved in the past 10 years according to the National Association of...

28 January 2016

From: Breaking News

Steve Gosney, Kremer Signs MD

Who are you? Steve Gosney. What does it say on your business card? Managing Director of Kremer Signs. How long has Kremer Signs...

27 January 2016

From: 60 Second Interview

Market targeting vs. stereotyping: hipsters, yummy mummies and the simply priced out

Surely people will start moving again soon. The employment rate for the last quarter of 2015 is likely to be the...

22 January 2016

From: Features

Can Stamp Duty really change the face of the buy-to-let sector?

With a little over two months to go until changes to Stamp Duty are introduced that will impact purchasers of second...

22 January 2016

From: Features

SearchFlow unveils new brand identity and brings further innovative conveyancing search solutions

SearchFlow’s rebrand and positioning as the specialist in ‘property intelligence’ is a response to new technological advancements and the changing market...

21 January 2016

From: Sponsored Content

Maud Rousseau, Searchflow Group Marketing and Communications Director

This week, SearchFlow launches it new brand. Group Marketing and Communications Director, Maud Rousseau discusses the ethos behind the new brand...

21 January 2016

From: 60 Second Interview

The value of a brand in property

For the team at Andrews, the new year started a long time ago. Almost two years ago to be precise as...

15 January 2016

From: Features

Agents Do Charity - from flood relief to soap box karts...

It’s been another busy week for charitable good works from our industry. We ran this example of a particularly public-spirited agent earlier...

15 January 2016

From: Breaking News

The challenge of great recruitment

Over the past six months I’ve noticed a number of key themes emerge from the conversations I’ve had with agents –...

08 January 2016

From: Features

Open letter launches fierce criticism of failed conveyancing portal Veyo

There has been a fierce attack on failed conveyancing portal Veyo, in the form of an open letter from one of the...

18 December 2015

From: Breaking News

2016 will need some thought

In many respects 2015 has been a good year. Despite global challenges, we have seen a marked improvement in the UK...

11 December 2015

From: Features

Anger over CHAPS change that will force agents to open longer

The little-publicised extension of the CHAPS settlement day - taking the closure up to 6pm from next summer - has received...

07 December 2015

From: Breaking News

Christmas is no time for agents to wind down

No sooner was Halloween done and dusted than attentions turned to Christmas: shops were dressed with festive decorations; town centre lights...

27 November 2015

From: Features

Agency predicts 10% price falls for London's £1m+ homes

UK house prices increase 10.5 per cent annually to an average of £224,242 - a price fuelled by the number of...

24 November 2015

From: Breaking News

Time to rebrand: lettings experts, not agents

Negativity. There’s a lot of it about in the lettings industry right now. Where you might see barriers, hurdles and more...

20 November 2015

From: Features

Competition among regulators is healthy – or is it?

When it comes to the regulation of the conveyancing industry, this question is a topic of open and ongoing debate. Licensed conveyancers...

20 November 2015

From: Features

LSL Property Services plc acquire another agency

LSL Property Services plc has announced another lettings acquisition, this time in Elgin and Inverness. The agency they have bought, PHP Lettings,...

17 November 2015

From: Sponsored Content

Corporate Social Responsibility - who cares?

The answer to the question is that we all should; both in terms of the contribution we can make to the...

06 November 2015

From: Features

New offices for franchise giant Hunters and for Apprentice star's agency

Hunters has four more offices in south east England - the former Black & White Estates branches in Ashford, Folkestone, Hythe...

03 November 2015

From: Breaking News

Agents speak out in defence of OnTheMarket

Estate agents using OnTheMarket have come out in defence of the new portal. “We’ve had nothing but positive experiences thus far with...

30 October 2015

From: Breaking News

First time buyer sales rising significantly says NAEA

Sales to first time buyers now account for 29 per cent of all sale transactions according to the National Association of...

27 October 2015

From: Breaking News

Great Scott Marty! What happened to the UK housing market?

On Wednesday 21st October future and reality will collide. Back to the Future’s Marty McFly will arrive in the DeLorean to...

16 October 2015

From: Features

How ‘lush’ is your CRM?

It will come as no surprise for those who have read the recently published Which? annual customer service survey which polled...

02 October 2015

From: Features

Sheffield: an example of how a local authority can enforce compliance

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...

25 September 2015

From: Features

High-end agent boosts 2015 forecast and issues 2016 prediction

Average house prices in England and Wales are expected to rise by 5.0 per cent in 2015 and by 4.5 per...

21 September 2015

From: Breaking News

Rightmove says biggest September asking price rise for 13 years

Rightmove says the price of property coming to market this month has hit a new national record, up 0.9 per cent...

21 September 2015

From: Breaking News

Billy Idol, Generation Rent and happiness

So housing made itself top of the list of questions by the new Leader of the Opposition’s first PMQs on Wednesday...

18 September 2015

From: Features

Alex Chesterman Q & A: The Results (Part II)

Readers of Estate Agent Today and Letting Agent Today were given an exclusive opportunity to pose questions to Zoopla Property Group...

16 September 2015

From: Features

Watchdog bans most trustworthy statement by raterAgent website

The Advertising Standards Authority has banned a statement by the estate and letting agency review site raterAgent describing it as the...

16 September 2015

From: Breaking News

Alex Chesterman Q & A: The Results

Readers of Estate Agent Today and Letting Agent Today were given an exclusive opportunity to pose questions to Zoopla Property Group...

14 September 2015

From: Features

Gazumping is not all bad news

We’re all familiar with 'gazumping' – most us have been 'gazumped' or indeed been the perpetrators of this practice, for it...

11 September 2015

From: Features

The reign of the renter

This month analysis by the Office for National Statistics revealed that the average home in England and Wales cost a record...

28 August 2015

From: Features

Why agents need to do their ‘right to rent’ homework

Stories of migrants attempting to make their way to the UK are now a daily feature in our news bulletins and...

28 August 2015

From: Features

Agents Do Charity - as summer turns to autumn

The Bank Holiday weekend heralds the end of August and the return to a more normal sales and lettings market for...

28 August 2015

From: Breaking News

Property Natter: how to make PR work for you

Public relations is big business these days. Whole companies are set up purely to provide this service. Major corporations have in-house...

21 August 2015

From: Features

How to recruit the best staff - by Nicola Jackson, Property Team Manager at telephone answering specialist, Moneypenny

IT’S often said that the secret of a happy and thriving business is one in which every single employee is the...

18 August 2015

From: Sponsored Content

C’mon, CHAPS, let’s have the truth

Last month it was announced that the CHAPS payment system will be extended by one hour and forty minutes from summer...

07 August 2015

From: Features

What do portals really cost?

There has long been the assumption and contention in the industry that portals are expensive. This, however, is not the case. Along...

07 August 2015

From: Features

The interest rate warning bell has been rung

When Governor of the Bank of England, Mark Carney, recently announced that interest rates would have to start to rise sooner...

24 July 2015

From: Features

Property Natter: The rise of agent-rating websites

The rising phenomenon of agent-rating and review websites is a topic that seems to have caused considerable division and controversy among...

10 July 2015

From: Features

How it works – for agents

The first step is making a commitment to providing good customer service. Then sign up to AgentTracker and we’ll get you...

02 July 2015

From: Sponsored Content

New roles for high-end buying agent and country houses chief

Jonathan Hopper, the managing director of Garrington Property Finders - the search agency originally founded by Phil Spencer - has joined...

30 June 2015

From: Breaking News

Why 2015 is the year of the lender

The Conveyancing Association (CA) has embarked on a mission to engage with the lender community with a view to initiating a...

26 June 2015

From: Features

Agents Do Charity - the women, the kids, the awards...

Another week, another set of heroes. We love honouring the agents who work for good causes, and if you do the...

26 June 2015

From: Breaking News

Society’s Golden Ratio

As estate agents, business people and just plain people for that matter, we can't help looking at the way our society...

19 June 2015

From: Features

Could cross-party support solve supply conundrum?

Given that I wrote my last article on the day of the General Election but well before the result was known,...

19 June 2015

From: Features

4 ways to make sure your agency gets noticed - by Nicola Jackson, Property Team Manager for telephone answering specialist Moneypenny

Everywhere we look there’s talk of the high numbers of agents clambering for our attention on the crowded high street. So...

17 June 2015

From: Sponsored Content

Agency comparison site wants to work ‘with not against’ the industry

The managing director of a new estate agency comparison website says he wants to work with and not against the industry.  Ben...

10 June 2015

From: Breaking News

Conveyancing transactions down 16% in first quarter

The number of conveyancing transactions fell 16% between the final quarter of 2014 and the first quarter of 2015. Search Acumen’s Conveyancing...

08 June 2015

From: Breaking News

Summer’s here and property photos are in season!

With blue skies and warm summer light making properties look even more attractive to buyers, now is the perfect time to...

05 June 2015

From: Sponsored Content

Supply demand imbalance to remain, say agents

The majority of agents do not see the supply and demand of homes levelling out over the next five years, according...

05 June 2015

From: Breaking News

Letter from the Publisher: Are brownfield sites the solution to the UK’s housing shortage?

There has been much debate in recent years about Britain’s desperate need for more housing stock. Demand has been outstripping supply...

15 May 2015

From: Features

A victory V sign to the housing sector?

The Conservatives’ election victory came as a surprise, so much so that television pundits spent all night after the vote rubbishing...

15 May 2015

From: Features

The voters have spoken – with confidence

A little over four weeks ago I was here musing what impact the impending general election might have on the property...

15 May 2015

From: Features

The spotlight on our sector will not diminish, despite the result of the election

I write this article on the day of the General Election so you’ll forgive the political analogies. In particular, how any...

08 May 2015

From: Features

Great welcome for new-look Estate Agent Today

There’s been a remarkably positive welcome from across the industry for the new Today websites unveiled this week for Estate Agent...

07 May 2015

From: Breaking News

'One million landlords exit the PRS' - the headline you don’t want to read

Ian Wilson, the head of Martin & Co, recently threw his hat into the ring regarding Labour’s stated intention to cap...

04 May 2015

From: Features

This agency's really board with OnTheMarket

Many thanks to Tim Luckin, director of Mansell McTaggart in East Grinstead for providing a chuckle by sending a snapshot of...

24 April 2015

From: Breaking News

Agents must differentiate in an ultra competitive market

No agent reading this will be under any illusions that the agency market is a particularly competitive sector to operate in.  I...

23 April 2015

From: Features

“Insanity is doing the same thing over and over again and expecting different results” – Albert Einstein

The UK property industry has spent 4 years in an economic maelstrom. We came to this before anyone else in the...

22 April 2015

From: Sponsored Content

Regents Estates and Mortgages “seduced” by Fairfield’s LED Light Pockets™

Regents Estate Agents and Mortgages (REM) contacted Fairfield with the intentions of updating their old displays with bright LED Light Pockets™....

22 April 2015

From: Sponsored Content

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