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KEYWORD "Phones" - 100 RESULTS
Jonathan Rolande: What agents can learn from the Post Office Horizon scandal

Like millions of others, I watched in open-mouthed astonishment as details emerged about the Post Office scandal. I knew a little bit about...

22 January 2024

From: Breaking News

Jonathan Rolande: Filling property vacancies is like climbing a mountain

Right now, it feels like we are living in a housing market full of contradictions. Despite the best endeavours of Liz Truss,...

13 November 2023

From: Breaking News

Agency feedback platform goes mobile

The ESTAS Group has launched an ‘app’ style version of its platform for smartphones. ESTAS Mobile offers all the functionality of the...

04 September 2023

From: Breaking News

PropTech Today - Is the pace of technological development accelerating?

If we turn the clock back only twenty years, the concept of managing our lives from a handheld device was within...

21 August 2023

From: Breaking News

Ready or not, the digitally enabled consumer is here

Changes to consumer behaviour usually arrive in waves. Most of the time these waves are small. They drive minimal impact, with...

19 August 2023

From: Sponsored Content

Two months left until old-fashioned phone lines disappear

Agents and other businesses are being reminded of a deadline to upgrade their technology systems for voice and broadband connections else...

27 July 2023

From: Breaking News

Plugging into the Future: Domestic Electric Vehicle Chargepoints

This article is partially based on “Plugging in to the Future”, NHBC Foundation, NF90, used by kind permission. As part of the...

17 April 2023

From: Sponsored Content

AI could change how vendors search for agents - claim

Artificial intelligence (AI) tools could change the way people search for agents and property within just a few years, an industry...

23 March 2023

From: Breaking News

6 tips to protect your properties from winter blackouts

When the weather turns like it has, we use more energy to keep our homes cosy. However, this places increasing strain...

17 December 2022

From: Features

2023 - this is what’s going to happen

Is it really just a year ago that we were nervously wondering whether yet another Christmas would be Covid-affected? Little did we...

10 December 2022

From: Features

Stamp duty own goal? Cut is already leading to rise in prices, claims expert

A leading property association has warned that house prices are likely to spike in the wake of the government’s recent economic...

28 September 2022

From: Breaking News

Agents who stand out online will succeed in a slowing market

After two years of extraordinary activity in the housing market there are signs that the clouds are gathering as RICS reports...

21 September 2022

From: Features

MFPS: 'Agents risk losing our pre-technology personal skills'

Agents risk losing the personal communication element that drove transactions before the development of technology, an industry veteran has warned. The claim...

01 August 2022

From: Breaking News

The Conveyancing Crisis - how can we fix it?

There has been so much coverage recently over how painfully slow conveyancing is at the moment - 18-20 weeks is now...

23 July 2022

From: Features

Trading Standards: Mobile signal may be material information for property listings

Agents may have to include the broadband speed and mobile signal for a property on listings in the next round of...

29 June 2022

From: Breaking News

Agents warned of GDPR and image risks when using personal WhatsApp number

Many agents may communicate with vendors and potential buyers over WhatsApp but could your profile picture be harming client relations. Previous analysis...

17 June 2022

From: Breaking News

Takeaways and Netflix blamed for young people failing to get on housing ladder

Almost half of the UK public think young people cannot afford to buy their own home because they spend too much...

13 June 2022

From: Breaking News

Should agents ditch work mobiles to reduce carbon emissions?

A mobile phone may be a decent perk for agents and seen as essential for communicating while out on the road. But...

26 May 2022

From: Breaking News

More than half of homes fail to meet modern insulation standards

More than half of properties across England and Wales only meet insulation standards of 1976 or older. The startling figures, based on...

04 May 2022

From: Breaking News

Research – blurred lines increase stress and fatigue for property professionals

More than half of those working within the property sector are suffering from higher levels of fatigue or stress, due to...

22 April 2022

From: Breaking News

Fixing conveyancing recruitment? Online firm opens apprenticeship academy

A leading online residential conveyancing firm has opened its new headquarters and apprenticeship academy in Wirral, Merseyside, to try and help...

20 April 2022

From: Breaking News

New tool to speed up the capture of 3D viewings

Agents are being offered an easier way to offer 3D virtual viewings that could get homes listed more quickly. Spatial data technology...

05 April 2022

From: Breaking News

We survived 2021, so what has 2022 in store for estate agents?

With the drastic changes enacted on the industry over the past two years thanks to the pandemic and political events such...

22 January 2022

From: Features

Stamp Duty negligence claims against conveyancers forecast to rise

A law firm is warning that one of the key risks facing that industry this year revolves around professional negligence claims against...

19 January 2022

From: Breaking News

Branch Windows: should agents sell the space for advertising?

Could estate and letting agents sell their branch office window space for third party advertising, above and beyond promoting the properties...

07 January 2022

From: Breaking News

7 must-haves for a 2022 estate agency website

There are many features and functionalities a website must have to be successful. Ultimately, the purpose of your website should be...

03 December 2021

From: Sponsored Content

The complete business phone system in a mobile app for property professionals

The telecoms solutions company behind "Phone-in-a-Phone" (PiP) now brings property professionals the UK's first mobile-only business phone system in an app...

07 October 2021

From: Sponsored Content

Locked or open-door policy - has Covid changed the way offices operate forever?

In this piece, Tom Davis, press officer at Propertymark, explores the debate surrounding a locked or open-door policy, and whether the...

02 October 2021

From: Features

Why agencies should be careful when agents use personal phones for business

Estate agents, even before Covid-19 reared its ugly head, were flexible, hybrid workers. It is a job that requires a significant...

02 October 2021

From: Features

Preparing for 2022 – How current trends will affect estate agencies

As we move into the autumn of 2021, what the coming year has in store for estate agents is something we...

29 September 2021

From: Features

Quids in! Agency listing mistakenly goes live with £1 asking price

Every agent likes to have their phones ringing off the hook. So London agent Robert Irving Burns must have been excited when...

21 September 2021

From: Breaking News

6 tips for targeting Generation Z renters

The Victorian phrase “as safe as houses” well surmises the security of the housing market as, whether they are buying or...

09 September 2021

From: Marketing & Social Media

Agents – back to the office, please

There’s a lot being said about how the workforce will operate in the post-pandemic world. We’re still largely remote at Homesearch but as...

25 August 2021

From: Features

Agents – breaking habits to deliver different results

It’s a big ask to expect anyone to suddenly change what they have always done, particularly if their results have proven...

21 July 2021

From: Features

Avoiding Future Logjams - How to Remove Roadblocks to E-Conveyancing

The race to complete home sales before the stamp duty holiday came to an end on June 30 has created what...

03 July 2021

From: Features

Agents – can facial recognition ID help to speed up the sales and rental process?

In recent years, the property market has been taking steps to become more digital – with HM Land Registry leading the...

19 May 2021

From: Sponsored Content

Why direct mail has never been more effective

We’ve all spent the past nine months adapting to a more digital way of life. Whether that’s been working from home,...

10 April 2021

From: Features

Property market evolution - it’s a balancing act for all of us

The UK property market is always evolving but never as quickly as it is now. Traditional estate agents are seriously questioning...

07 April 2021

From: Features

Mystery witness named in new Suzy Lamplugh documentary

Another TV programme will this weekend examine the fate of Suzy Lamplugh, the London estate agent who disappeared 35 years ago...

12 March 2021

From: Breaking News

Managing high enquiry volumes and making hay while the sun shines

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

10 March 2021

From: Features

eBay and Amazon use omnichannel marketing - why don’t you?

As a property agent, fancy marketing terminology such as ‘omnichannel’ might not hold too much interest for you right now. We’re in...

06 March 2021

From: Features

Property Natter - are virtual viewings now absolutely integral for agents?

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

27 February 2021

From: Features

Reservation Agreements will win instructions for agents, says supplier

Agents should put as much emphasis on ensuring a house move actually happens as on winning the instruction to begin with,...

12 February 2021

From: Breaking News

All In The Family - agency celebrates 30 years under same ownership

A branch of franchise agency CJ Hole is marking what it calls “an incredible 30 years of success” this month. The Burnham-on-Sea...

04 February 2021

From: Breaking News

Revealed – top 3 work from home tips for agents

We’re now in Lockdown 3.0 and most of us have become used to juggling home-working, home schooling and a million and...

03 February 2021

From: Sponsored Content

Covid curbs on agents provide bonus for video viewings

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...

18 January 2021

From: Breaking News

Described on this site as a ‘powerful disruptor’ in March 2020, few would deny that the COVID-19 pandemic has impacted on...

16 December 2020

From: Sponsored Content

Corona kindness - the best of agency in 2020

The industry seems almost back to normal. Not the ‘new normal’ we spoke so much of a few weeks and months ago,...

12 December 2020

From: Features

The importance of data from an agent’s perspective

Many agents are brilliant at giving a personal touch and are professional in the way they treat customers, but I would...

11 November 2020

From: Features

Top 5 tips for successful estate agent social media management

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

27 October 2020

From: Marketing & Social Media

Emma Vigus, What twenty years in sales has taught me

Who are you and what does it say on your business card? Emma Vigus, Managing Director of sales progression platform mio You’ve never...

25 June 2020

From: 60 Second Interview

Tune into consumer behaviour to accelerate business recovery

It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...

10 June 2020

From: Features

Agent sends reassuring letting to sales and lettings clients

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

25 May 2020

From: Breaking News

How can estate agents take professional property photos themselves?

As you know, having professional images of your properties is the best (only?) way to get people wanting to step through...

16 May 2020

From: Features

Agents Do Charity - a bumper out-of-lockdown edition…

As last Friday was the VE Day Anniversary bank holiday we have a bumper bundle of fund-raising activities to report on...

15 May 2020

From: Breaking News

Agents - this is why buyers aren’t seeing your print ads...

We all know the world has gone digital—nothing new there. Every time you jump online, you’re one of 4.5 billion internet...

29 April 2020

From: Features

Demand for stamp duty holiday to reignite housing market

Rightmove and Knight Frank are today both calling for a series of government incentives to kick-start the market after the Coronavirus...

20 April 2020

From: Breaking News

Technology and service are the future of the property market

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...

15 April 2020

From: Features

Agency Training at home, new PropTech tools - we’re Conquering Corona

Week three of the lockdown begins - we hope you’re faring well with these temporary restrictions. We’re here to help where...

06 April 2020

From: Breaking News

Purplebricks asking sellers to draw their own floorplans

Purplebricks Local Property Experts are asking sellers who are not allowing agents into their homes during the virus crisis to draw...

03 April 2020

From: Breaking News

Vendors can create video tours for agents to market - here’s how…

A video has been launched this morning explaining how agents can get their sellers and landlords to use iPhones to make...

24 March 2020

From: Breaking News

The early agent catches the client through an online valuation…

Analysis by an online valuation and lead generation service shows that requests from prospective sellers and landlords are increasingly happening in...

09 March 2020

From: Breaking News

Property Natter – how did agents advertise in the pre-portal days?

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

29 February 2020

From: Features

Agents - please don’t leave a message after the tone

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

22 February 2020

From: Features

How can agents build an inclusive rental society and trust with tenants?

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

08 January 2020

From: Features

PropTech Today - will the home of 2040 be a blank physical space?

“There won’t be a single home but millions of different homes”, is one quote.  “There will be an end to gadgets”, is...

18 December 2019

From: Breaking News

Property Natter: what has the last decade meant for the property industry?

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

14 December 2019

From: Features

Here’s why agents need to keep a keen eye on the Christmas Prize

Property voyeurism and the festive season have long been bedfellows for many Brits. The heady combination of over-indulgence and regret, close proximity...

30 November 2019

From: Features

Training - how can you be the best estate agent?

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

30 November 2019

From: Features

Agency starts weekly online auctions as public demand steps up

An estate agency says it is now holding weekly online auctions in addition to its bi-monthly traditional ‘showroom’ auctions. Loveitts, which operates...

12 November 2019

From: Breaking News

Why it’s time to unify your communications

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

06 November 2019

From: Features

Be tech-savvy and attentive to woo young buyers, agents advised

Young homebuyers want tech-savvy, astute and attentive estate agents who are able to handle their complex requirements via a range of...

23 October 2019

From: Breaking News

mio helps boost productivity for multi-tasking Estate Agents

Carl Hemming, Director from Ginger in Balsall Common explains how mio has quickly proven to be a cost-effective way to simplify...

12 August 2019

From: Sponsored Content

Property management software – what are the benefits?

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

17 July 2019

From: Features

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

Why celebrating the achievements of the industry is so valuable

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

25 May 2019

From: Features

How to thrive and not just survive in today’s market

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

15 May 2019

From: Features

Property Natter - homes of the future

During our school days, most of us did that task where we imagined and drew the homes of the future, but...

04 May 2019

From: Features

The features a good responsive website needs to include

Having a responsive website - one which is designed to automatically resize to fit the size of the screen of the...

24 April 2019

From: Features

PropTech Today: The do’s and don’ts of market transformation

I am writing this as I reflect on a recent trip to Nigeria. I was asked to speak at the country’s...

17 April 2019

From: Breaking News

How can agents keep property transactions on track?

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

30 March 2019

From: Features

The good, the bad and the future of property chain communication

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

20 March 2019

From: Features

Rightmove drops PropTech app promoting private sales

Rightmove is undertaking an investigation into a PropTech app that has tried to list private sales on the portal. The perhaps-ironically named...

07 March 2019

From: Breaking News

Property Natter: should you be making your agency Instagram-friendly?

Instagram (or, as the younger generation would have it, Insta) is, by any measure, massive.  Only launched in October 2010, it’s a...

02 March 2019

From: Features

Nine agencies have gone bust each week since 2010 - claim

A new property management firm claims that an average of nine estate agencies have gone bust each week since 2010.  Apropos -...

11 January 2019

From: Breaking News

Welcome to 2019: The Year of Brexit and Ban

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

02 January 2019

From: Features

Seeing the wood for the trees - finding the 1% in your business

When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...

28 November 2018

From: Features

Property Natter: could these innovations change the market forever?

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

17 November 2018

From: Features

40 years under the floorboards - the life of a Chartered Surveyor

It is a sobering thought that 40 years have slipped by since I first ran a tape measure across the inside...

27 October 2018

From: Features

Property viewings - how to keep up with evolving consumer demands

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

17 October 2018

From: Features

Ex-Savills man launches For Sale By Owner service cutting out agents

A website has officially launched this morning, aiming to push the concept of US-style For Sale By Owner online property marketing...

02 October 2018

From: Breaking News

Agents and suppliers to appeal to CRMs for better PropTech collaboration

An upcoming event will see a panel of well-known agents and suppliers appeal for better collaboration between industry stakeholders, particularly CRM...

06 September 2018

From: Breaking News

Property Natter: are we on the verge of a cashless, paperless society?

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

25 August 2018

From: Features

Five simple ways to improve renter satisfaction

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

25 August 2018

From: Features

Window displays: Digital signage vs light pockets

In the past decade or so there has been a movement towards the use of digital signage screens within a number...

18 August 2018

From: Features

I know the secret behind Purplebricks, says industry newcomer

A businessman who’s just entered the estate agency industry says he’s got the secret behind Purplebricks’ success - even though he...

26 July 2018

From: Breaking News

How can you be Google’s number one this year?

Everyone wants to rank highly on Google. Why? Well, as the world’s biggest search engine, with more than 65% market share,...

04 July 2018

From: Sponsored Content

PropTech Today: The estate agent in 2050 - utopia or dystopia?

By now we’ve all seen news about the long-term decline in property sales and competition from online alternatives leading to ‘more...

04 July 2018

From: Breaking News

Anti-money laundering checks can be conducted remotely via app

A new anti-money laundering app has been launched which allows agents to conduct checks remotely.  The app allows access from devices -...

21 June 2018

From: Breaking News

Auction property market benefitting from new online approach

In an era when we are never far away from our phones, tablets or laptops, buying and selling property is benefitting...

24 May 2018

From: Sponsored Content

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