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KEYWORD "Phones" - 99 RESULTS
Why direct mail has never been more effective

We’ve all spent the past nine months adapting to a more digital way of life. Whether that’s been working from home,...

10 April 2021

From: Features

Property market evolution - it’s a balancing act for all of us

The UK property market is always evolving but never as quickly as it is now. Traditional estate agents are seriously questioning...

07 April 2021

From: Features

Mystery witness named in new Suzy Lamplugh documentary

Another TV programme will this weekend examine the fate of Suzy Lamplugh, the London estate agent who disappeared 35 years ago...

12 March 2021

From: Breaking News

Managing high enquiry volumes and making hay while the sun shines

The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...

10 March 2021

From: Features

eBay and Amazon use omnichannel marketing - why don’t you?

As a property agent, fancy marketing terminology such as ‘omnichannel’ might not hold too much interest for you right now. We’re in...

06 March 2021

From: Features

Property Natter - are virtual viewings now absolutely integral for agents?

Pre-pandemic, virtual and video viewings were a nice little add-on for some agents, but they were far from universally used and...

27 February 2021

From: Features

Reservation Agreements will win instructions for agents, says supplier

Agents should put as much emphasis on ensuring a house move actually happens as on winning the instruction to begin with,...

12 February 2021

From: Breaking News

All In The Family - agency celebrates 30 years under same ownership

A branch of franchise agency CJ Hole is marking what it calls “an incredible 30 years of success” this month. The Burnham-on-Sea...

04 February 2021

From: Breaking News

Revealed – top 3 work from home tips for agents

We’re now in Lockdown 3.0 and most of us have become used to juggling home-working, home schooling and a million and...

03 February 2021

From: Sponsored Content

Covid curbs on agents provide bonus for video viewings

Government guidance on how agents can continue working during the lockdown has given a new importance to virtual viewings, says an...

18 January 2021

From: Breaking News

Top pandemic tips for estate agents

Described on this site as a ‘powerful disruptor’ in March 2020, few would deny that the COVID-19 pandemic has impacted on...

16 December 2020

From: Sponsored Content

Corona kindness - the best of agency in 2020

The industry seems almost back to normal. Not the ‘new normal’ we spoke so much of a few weeks and months ago,...

12 December 2020

From: Features

The importance of data from an agent’s perspective

Many agents are brilliant at giving a personal touch and are professional in the way they treat customers, but I would...

11 November 2020

From: Features

Top 5 tips for successful estate agent social media management

It’s a given these days that your business needs to be on social media. Consumers spend a large portion of their...

27 October 2020

From: Marketing & Social Media

Emma Vigus, What twenty years in sales has taught me

Who are you and what does it say on your business card? Emma Vigus, Managing Director of sales progression platform mio You’ve never...

25 June 2020

From: 60 Second Interview

Tune into consumer behaviour to accelerate business recovery

It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...

10 June 2020

From: Features

Agent sends reassuring letting to sales and lettings clients

** This Bank Holiday Monday both Estate Agent Today and Letting Agent Today look at how agencies have modified offices and protocols...

25 May 2020

From: Breaking News

How can estate agents take professional property photos themselves?

As you know, having professional images of your properties is the best (only?) way to get people wanting to step through...

16 May 2020

From: Features

Agents Do Charity - a bumper out-of-lockdown edition…

As last Friday was the VE Day Anniversary bank holiday we have a bumper bundle of fund-raising activities to report on...

15 May 2020

From: Breaking News

Agents - this is why buyers aren’t seeing your print ads...

We all know the world has gone digital—nothing new there. Every time you jump online, you’re one of 4.5 billion internet...

29 April 2020

From: Features

Demand for stamp duty holiday to reignite housing market

Rightmove and Knight Frank are today both calling for a series of government incentives to kick-start the market after the Coronavirus...

20 April 2020

From: Breaking News

Technology and service are the future of the property market

The last five years have seen unprecedented changes to the property market and agents and their clients have never faced such...

15 April 2020

From: Features

Agency Training at home, new PropTech tools - we’re Conquering Corona

Week three of the lockdown begins - we hope you’re faring well with these temporary restrictions. We’re here to help where...

06 April 2020

From: Breaking News

Purplebricks asking sellers to draw their own floorplans

Purplebricks Local Property Experts are asking sellers who are not allowing agents into their homes during the virus crisis to draw...

03 April 2020

From: Breaking News

Vendors can create video tours for agents to market - here’s how…

A video has been launched this morning explaining how agents can get their sellers and landlords to use iPhones to make...

24 March 2020

From: Breaking News

The early agent catches the client through an online valuation…

Analysis by an online valuation and lead generation service shows that requests from prospective sellers and landlords are increasingly happening in...

09 March 2020

From: Breaking News

Property Natter – how did agents advertise in the pre-portal days?

In the last few Natters I’ve focused on the slow death of local newspaper advertising, and how many agents are now...

29 February 2020

From: Features

Agents - please don’t leave a message after the tone

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

22 February 2020

From: Features

How can agents build an inclusive rental society and trust with tenants?

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

08 January 2020

From: Features

PropTech Today - will the home of 2040 be a blank physical space?

“There won’t be a single home but millions of different homes”, is one quote.  “There will be an end to gadgets”, is...

18 December 2019

From: Breaking News

Property Natter: what has the last decade meant for the property industry?

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

14 December 2019

From: Features

Here’s why agents need to keep a keen eye on the Christmas Prize

Property voyeurism and the festive season have long been bedfellows for many Brits. The heady combination of over-indulgence and regret, close proximity...

30 November 2019

From: Features

Training - how can you be the best estate agent?

Here at sales progression and communication tool mio, we recently caught up with Sarah Edmundson, co-director of The AllStars Group, the...

30 November 2019

From: Features

Agency starts weekly online auctions as public demand steps up

An estate agency says it is now holding weekly online auctions in addition to its bi-monthly traditional ‘showroom’ auctions. Loveitts, which operates...

12 November 2019

From: Breaking News

Why it’s time to unify your communications

You’ve probably heard about unified communications (UC) before. But why are your competitors and other organisations moving towards centralised comms platforms? What are...

06 November 2019

From: Features

Be tech-savvy and attentive to woo young buyers, agents advised

Young homebuyers want tech-savvy, astute and attentive estate agents who are able to handle their complex requirements via a range of...

23 October 2019

From: Breaking News

mio helps boost productivity for multi-tasking Estate Agents

Carl Hemming, Director from Ginger in Balsall Common explains how mio has quickly proven to be a cost-effective way to simplify...

12 August 2019

From: Sponsored Content

Property management software – what are the benefits?

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

17 July 2019

From: Features

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

Why celebrating the achievements of the industry is so valuable

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

25 May 2019

From: Features

How to thrive and not just survive in today’s market

Consumer habits have changed massively over the past few years, and regardless of which market you operate in, being able to...

15 May 2019

From: Features

Property Natter - homes of the future

During our school days, most of us did that task where we imagined and drew the homes of the future, but...

04 May 2019

From: Features

The features a good responsive website needs to include

Having a responsive website - one which is designed to automatically resize to fit the size of the screen of the...

24 April 2019

From: Features

PropTech Today: The do’s and don’ts of market transformation

I am writing this as I reflect on a recent trip to Nigeria. I was asked to speak at the country’s...

17 April 2019

From: Breaking News

How can agents keep property transactions on track?

More than 800 property transactions fall through daily, which can have repercussions both practically and financially, as agents fail to get...

30 March 2019

From: Features

The good, the bad and the future of property chain communication

Thinking about the state of communication across residential property chains is enough to induce a severe migraine. We work in a world...

20 March 2019

From: Features

Rightmove drops PropTech app promoting private sales

Rightmove is undertaking an investigation into a PropTech app that has tried to list private sales on the portal. The perhaps-ironically named...

07 March 2019

From: Breaking News

Property Natter: should you be making your agency Instagram-friendly?

Instagram (or, as the younger generation would have it, Insta) is, by any measure, massive.  Only launched in October 2010, it’s a...

02 March 2019

From: Features

Nine agencies have gone bust each week since 2010 - claim

A new property management firm claims that an average of nine estate agencies have gone bust each week since 2010.  Apropos -...

11 January 2019

From: Breaking News

Welcome to 2019: The Year of Brexit and Ban

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

02 January 2019

From: Features

Seeing the wood for the trees - finding the 1% in your business

When was the last time you looked at your business and really thought about what you could do to improve? Yesterday? Last...

28 November 2018

From: Features

Property Natter: could these innovations change the market forever?

How will things be done in the future? There’s no knowing, of course, given the many variables at play, but it’s...

17 November 2018

From: Features

40 years under the floorboards - the life of a Chartered Surveyor

It is a sobering thought that 40 years have slipped by since I first ran a tape measure across the inside...

27 October 2018

From: Features

Property viewings - how to keep up with evolving consumer demands

The culture of impatience and instant gratification has a lot to answer for. It has forced the hand of the property...

17 October 2018

From: Features

Ex-Savills man launches For Sale By Owner service cutting out agents

A website has officially launched this morning, aiming to push the concept of US-style For Sale By Owner online property marketing...

02 October 2018

From: Breaking News

Agents and suppliers to appeal to CRMs for better PropTech collaboration

An upcoming event will see a panel of well-known agents and suppliers appeal for better collaboration between industry stakeholders, particularly CRM...

06 September 2018

From: Breaking News

Property Natter: are we on the verge of a cashless, paperless society?

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

25 August 2018

From: Features

Five simple ways to improve renter satisfaction

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

25 August 2018

From: Features

Window displays: Digital signage vs light pockets

In the past decade or so there has been a movement towards the use of digital signage screens within a number...

18 August 2018

From: Features

I know the secret behind Purplebricks, says industry newcomer

A businessman who’s just entered the estate agency industry says he’s got the secret behind Purplebricks’ success - even though he...

26 July 2018

From: Breaking News

How can you be Google’s number one this year?

Everyone wants to rank highly on Google. Why? Well, as the world’s biggest search engine, with more than 65% market share,...

04 July 2018

From: Sponsored Content

PropTech Today: The estate agent in 2050 - utopia or dystopia?

By now we’ve all seen news about the long-term decline in property sales and competition from online alternatives leading to ‘more...

04 July 2018

From: Breaking News

Anti-money laundering checks can be conducted remotely via app

A new anti-money laundering app has been launched which allows agents to conduct checks remotely.  The app allows access from devices -...

21 June 2018

From: Breaking News

Auction property market benefitting from new online approach

In an era when we are never far away from our phones, tablets or laptops, buying and selling property is benefitting...

24 May 2018

From: Sponsored Content

Agents on the go - why your smartphone is one of your most valuable tools

Gone are the days of having to rush back to your office every time you win an instruction to market the...

16 May 2018

From: Features

GDPR Weekly: Best practice for gaining consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

08 May 2018

From: Breaking News

What do estate agents need on their website?

In the modern marketplace – where people live their lives on their smartphones and tablets, social media has a bigger influence...

06 April 2018

From: Sponsored Content

Six mistakes to avoid when taking property photographs

You don’t have to look far to see an abundance of photo failures, just head to any property portal and they’ll pop...

04 April 2018

From: Features

Work-life balance increasingly important to agents, says recruitment firm

A survey by an industry recruitment consultancy indicates that work-life balance is increasingly important to agency job applicants, second in importance...

09 March 2018

From: Breaking News

Property Natter – a property invasion on our tellies

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

24 February 2018

From: Features

Why agents should look to online auctions in a challenging market

Between October and December 2017, some £822 million worth of UK residential property was sold at auction, according to the Essential...

07 February 2018

From: Features

Is print advertising for estate agents dead and buried?

The printing industry is in the midst of a decline as digital products and services displace printed materials, which is why...

03 February 2018

From: Features

Conveyancing: It's not about referral fees

Whisper it quietly, but there seems to be change in the air when it comes to agents recommending lawyers based on...

03 February 2018

From: Features

Don’t lose SEO ranking over Google’s ‘mobile first’ index changes

In 2018, Google will introduce changes to the way it ranks websites, meaning sites will be ranked on the quality of...

02 January 2018

From: Sponsored Content

Property Natter: reputation, renewables and an online revolution

They say presentation is key (something that Theresa May now knows all too well after her calamitous conference speech). But equally...

14 October 2017

From: Features

Record staff interviews and avoid unnecessary tribunals

Employment tribunal fees could soon become extinct, after the Supreme Court ruled they were an obstacle to the ‘access of justice’.  Once...

14 October 2017

From: Features

Property Natter: estate agency then, now and in the future

How has the world of estate agency changed in the last few decades? That’s the question this week’s Natter is going...

16 September 2017

From: Features

Property Natter: a half-year review – hybrids, PropTech and resilience

We’re already more than halfway through 2017 and, against all the odds, it’s pushing 2016 close in terms of eventfulness and...

14 July 2017

From: Features

Using local numbers to market your agency in other areas

A telephone number is more than just a number. To consumers, it gives useful information about the company it belongs to....

12 June 2017

From: Sponsored Content

And now for something completely different...Co-Living

We’re used to stories on how the buying and renting of ‘formal’ accommodation - flats and houses - has become increasingly...

17 February 2017

From: Features

How to avoid the disconnect associated with outsourcing

If this past year is anything to go by, outsourcing is firmly on the agenda for estate agents. Rather than being...

04 February 2017

From: Features

Telephone answering service reveals agents' busiest days over Christmas

Agency telephone answering service Moneypenny says Christmas 2016 is set to be busy if it follows the pattern of the previous festive...

19 December 2016

From: Breaking News

Why are you so understaffed on a Tuesday?

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

12 November 2016

From: Features

Property Natter: on my travels

It’s all been kicking off in recent weeks, hasn’t it? Marmite wars, the endless Trump v Clinton debate, Samsung phones blowing...

28 October 2016

From: Features

30 years after her disappearance, we still have to learn from Suzy’s story

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...

07 October 2016

From: Features

Property Natter: online agents – where are they now?

It’s easy to forget, but there was a time when the internet didn’t exist. When the idea behind the world wide...

19 August 2016

From: Features

Google research shows US users spend 55 minutes on property apps

The results of some interesting research have been revealed - applying to the United States but possibly indicative of how property...

09 August 2016

From: Breaking News

Hold the front page? Don’t bother – no one reads it any more

I wish it were otherwise, but there’s a crisis just beginning to sweep over newspapers – with, a bit beneath the...

06 May 2016

From: Features

Increase leads with better property photos

In a digital age where we have an abundance of information at our fingertips via desktops, tablets and smartphones, our attention...

16 March 2016

From: Sponsored Content

Tax return threat to small agencies will be debated by MPs this month

The prospect of quarterly tax returns being imposed on some businesses - including small estate agencies and other small firms servicing...

14 January 2016

From: Breaking News

Business survey shows strong backing for traditional agents over online rivals

A survey of 1,000 members of the public suggests that 60 per cent of people would prefer to buy or sell a...

06 January 2016

From: Breaking News

Will small agencies be hit by Osborne's four-times-a-year tax returns?

There are fears that a little-publicised proposal could mean some of the country's smallest estate agencies would have to file tax returns...

31 December 2015

From: Breaking News

One in three buyers influenced by mobile phone coverage

As many as one in three would-be buyers or renters regard good mobile telephone coverage as a major influence on their...

25 November 2015

From: Breaking News

Agents Do Charity - the spooky edition...

It’s Halloween weekend but the spirit that burns in many estate agents is a force for good not evil - as...

30 October 2015

From: Breaking News

Property Natter: the rise of the robots?

There’s been a lot of talk lately about artificial intelligence (AI). We’ve seen it feature prominently this year on film (in...

25 September 2015

From: Features

Alex Chesterman Q & A: The Results

Readers of Estate Agent Today and Letting Agent Today were given an exclusive opportunity to pose questions to Zoopla Property Group...

14 September 2015

From: Features

So what will house prices do this autumn?

Agents across the country, hopefully refreshed by a nice holiday somewhere warm, will be gearing up for the phones to start...

14 August 2015

From: Features

Property Natter: Let's embrace the social web

So, has everyone been enjoying the fine summer weather we’ve been experiencing? Oh, wait…fear not, I will attempt to inject a...

07 August 2015

From: Features

3 lifehack services to ease an estate agent’s woes

Let’s face it: the work of an estate agent can be a thankless task. With clients on both sides of the...

06 August 2015

From: Sponsored Content

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