Archive

It’s often said that agency is a people business, and I can see no reason to disagree - agents dealing face-to-face...

Christmas - time for a much-needed rest for our industry after getting through a workload which reached almost unprecedented levels in...

Phil Spencer’s new series of Move iQ podcasts is to be sponsored by Propertymark. During the nine part series, Spencer will talk...

The push for greater sustainability, energy efficiency and generally being ‘green’ has existed in the agency world for several years -...

A few weeks ago the ESTAS took place at the Grosvenor House hotel in London - the first chance for many...

The largest live event in the property industry for two years took place last Friday - the ESTAS awards.  TV property expert...

The ESTAS – often known as the property world’s version of the Oscars – returns as an in-person event this Friday...

Some 1,100 guests are expected to attend the ESTAS awards tomorrow - the first time agents, conveyancers and brokers will gather...

One of the country’s leading buying agents has set out what’s hot and what’s not in London’s housing market as it...

The ESTAS Forum scheduled for the morning of the annual awards ceremony on October 22 has been postponed - but the...

It’s a truism that most property enquiries from buyers these days come through portals but there are several reasons why agents...

Hello and welcome to the end of the week - another opportunity to see how our industry is doing great work...

As we motor towards the next major global climate change conference – the UN’s COP26 being held in Glasgow from 31...

Good property marketing photos have arguably never been more important in an increasingly visual and tech-led world. We saw just the...

Day in, day out, I see how good estate agents really are.  Whether it’s in my day job on Location, Location, Location...

Viewings are in the news right now and with good reason.  As the impact of the stamp duty holiday fades, and transaction...

It’s British Grand Prix weekend, one of the big events on the sporting calendar and this year back with a full...

Phil Spencer has interviewed five key regional estate agents in the latest of his Move iQ industry videos. It’s a fascinating insight...

There may well have been times in recent weeks when any agent would have been forgiven for wanting a break -...

Buying agents level the playing field with estate agents according to Phil Spencer - the TV property expert who started his...

Who are you and what does it say on your business card? Jack Reid Founding Director of Orlando Reid  In your experience,...

Changes to the way the property market operates over the last year - with increased flexibility and remote interactions - has...

In a return to a favourite series of mine, as it gives an excellent insight into the very many facets of...

Today is the day that non-essential retail reopens as part of the government's roadmap out of lockdown. For the majority of the...

The last property event I attended in person – and I think the last physical property event held all told –...

Hello and welcome to this week’s ADC - and it’s a special look at plans for this year by our own...

Welcome to Agents Do Charity, the weekly fund-raising catch up - as ever, even during challenging times, it’s great to see...

One of the biggest TV hits of lockdown has been the Netflix show Call My Agent! It’s a surprise success, perhaps, because...

With just two days to go, it's fair to say the property industry is eagerly awaiting Chancellor Rishi Sunak's Budget statement...

Housing Secretary Robert Jenrick has announced “an exceptional intervention” promising that leaseholders in high-rise buildings above 18 metres will bear no...

The biggest awards in the residential property sector, The ESTAS, has confirmed an autumn date for its main 2021 event.  Traditionally the...

There is no scientific formula, no list of must-have elements in a successful campaign. That’s especially the case for a campaign involving...

Property portals remain an essential marketing tool for estate agents and their value is clearly appreciated by consumers. However, with a...

Property commentator Phil Spencer says lockdown - which we know will now last for another six weeks at least, and possibly...

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to buying agent and TV property pundit Henry...

The online petition calling for an extension to the stamp duty holiday is set to pass 100,000 signatures today. This means the...

Two of the most outspoken agents in the industry have criticised those calling for an extension to the stamp duty holiday...

A national newspaper is today launching a campaign for the stamp duty holiday to be extended. The Daily Telegraph says its campaign...

Property expert Phil Spencer is warning that “chaos” and “mayhem” looms in the housing market if the stamp duty holiday is...

Following a turbulent 2020 in which the property market and the professionals working within it excelled in the face of unprecedented...

Agents and property experts have reacted angrily to the government's refusal to extend the stamp duty holiday. The government has told campaigners that...

As we approach the most unusual of festive periods, many property professionals will already be thinking about the January market and...

Hello, and if it’s Friday it can only mean Charity day as we celebrate the industry’s continuing fund-raising despite challenges from...

We’re just a few days from December so why not get into the festive spirit a little early and get some...

The 2021 ESTAS Customer Service Awards are to be held on Friday June 11. For the first time the awards will host...

We can all agree that the recovery of the property market since May has been outstanding. The latest data from Zoopla...

It’s about this time of year, pandemic or not, that agents may be asked one particularly awkward question by a vendor...

Hello and welcome to the start of the weekend and that means it's time for Agents Do Charity. Each week, we publicise...

Hello and welcome to the weekend and that means a charity-fix for all those agents and suppliers doing great fund-raising in these...

Customer review and awards platform the ESTAS is parting company with headline partner Zoopla after 10 years. The founder of The ESTAS...

Agents have long been the victim of a poor public reputation, from scoring highly in most disliked profession polls to being...

The property market has been reopen for almost eight weeks now and during that time demand from prospective buyers has soared. Rightmove...

The industry’s first virtual awards event has taken place with hundreds of agents participating courtesy of YouTube. Winners of the prestigious ESTAS...

Some weeks later than usual for understandable reasons, the ESTAS Awards 2020 are almost here - and for the first time...

In a video interview for his Move iQ service, Phil Spencer speaks to Mark Hayward, managing director of NAEA Propertymark about...

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

A well-known saying in estate agency is that first-time buyers are the sellers of the future. If we believe this to...

It’s been revealed that the home moving advice service set up by Phil Spencer is entering a collaboration with awards and...

The biggest awards for the agency sector - The ESTAS - will now be a virtual event on Friday July 3,...

Since my last column in April, one could argue that very little has changed for agents in terms of the market...

I won't be the first or last person to say that society and the property industry in which we operate is...

In these uncertain times it’s good to report positive news - ESTAS, the customer review and awards platform, has announced its...

Property expert Phil Spencer will soon be sharing his unique insight into Move iQ’s engaged consumer audience alongside advice from other...

There’s been another shortlist announced for The ESTAS 2020 - this time for the best suppliers to the estate and letting...

The ESTAS today reveals its shortlist for the 2020 Awards which includes the Zoopla Xcellence Award - a special category that celebrates...

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

The 2010s were a good decade for disrupters. Early on, Airbnb and Uber shook up the holiday lettings/hospitality and traditional black...

Another weekend, another storm: it’s hard to put a smile on your face when winter goes on this long but the...

Unfortunately for consumers, buying and selling properties is rarely plain sailing. But fortunately for agents, this provides you with an opportunity to...

Here’s a reminder of some news we broke last week - the hugely-respected Phil Spencer starts a regular column for the...

The hugely-respected Phil Spencer is to write a regular column for the industry on Estate Agent Today under the auspices of...

The ESTAS, the national customer service awards recognising the best agents, brokers and suppliers, closes for entry at the end of...

Countrywide’s surveying division says it’s found a “knowledge gap” in existing surveys after a study involving over 15,000 buyers. The agency group...

Property pundit Henry Pryor says he is invited on TV and radio in order to provide “balance” against estate agents who...

Gazumping is alive and well in much of the country, despite the slowdown in the property market, according to new research...

Phil Spencer and his advice website IQ have endorsed the concept of legally binding reservation agreements and digital legal packs through...

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

Whether you love or hate it, Purplebricks has undoubtedly left its mark since arriving on the scene in 2015 – much...

The scores have been counted and the results are in for the 2019 ESTAS Awards, sponsored by Zoopla. On Friday, over 1,000...

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

The final - and some say most prestigious - shortlist for this year’s ESTAS awards has been revealed. The People Awards, sponsored...

The best suppliers to the estate and letting agent sector for customer service have been announced by the ESTAS in the...

The ESTAS has released details of those agents and suppliers to the industry who have been shortlisted for the most prestigious...

In what promises to be a transformative year for conveyancing in the UK, the ESTAS is joining forces with the well-known...

Phil Spencer is on the warpath against “constant tinkering” by government in housing matters - and instead, he wants the problems...

Developers have continued to sell thousands of new-build houses with leaseholds, despite a government pledge to ban the “unscrupulous” practice a...

There are only a few days left for agents, brokers and suppliers to enter the ESTAS 2019 - closing date is...

Peter Knight, co-founder and public face of Agents Giving, is stepping down as the charity’s chairman. He is to be succeeded by...

The Royal Institution of Chartered Surveyors has launched a new guide in a bid to end what it calls inconsistencies and...

New data from Barclays Mortgages suggests Britons are now likely to stay in their homes for almost 19 years between house...

It’s the most obvious visual medium high street agents have at their disposal, and for many decades has been absolutely pivotal...

Agents may sometimes have a tense relationship with conveyancers but admit it - when our legal colleagues are good, they are...

Some 175,000 pieces of data relating to service in the conveyancing sector have been provided by 7,000 consumers for the second annual Conveyancer Awards...

Welcome to this week’s Property Jobs Today - and as ever we have a breakdown of key moves within our industry. To...

The final winners’ list for this year’s ESTAS Awards has just been published with the  ‘Best In County’ agents named -...

Maplin, Toys R Us, Carpetright, Warren Evans – what do they have in common? All are well-known high street chains that...

The scores are in and the results announced for the 2018 ESTAS Awards - and the winner of the coveted Grand...

It’s London Marathon weekend and it’s set to be hot, hot, hot for those agents and other brave industry folk running...

It’s under two weeks to The ESTAS 2018 held in London on Friday April 20. It’s the biggest and best bash in...

The ESTAS has announced its final and, to many, its most prestigious shortlist for this year’s awards - a special category...

Hello and welcome to this week’s Property Jobs Today, our regular Monday look at key moves inside our industry. Everyone here simply...

TV property expert Phil Spencer is launching an online advice service for buyers and tenants, including offering guidance on the specific...

The ESTAS Group has revealed the agencies, suppliers and other property companies shortlisted for its 2018 Estate & Letting Agent Awards. The...

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

The ESTAS Group has announced record entries for its 2018 estate and letting agents awards.  The national award scheme - which recognises...

It’s that time of the year again - when the race begins to find out who will win The ESTAS Supplier...

Three hundred of the UK’s top conveyancers have celebrated the success of the industry at the first ever ESTAS Conveyancer Awards. The...

In just 10 days time on Friday week the inaugural ESTAS Conveyancer Awards take place.   The organisers have issued a ‘what...

The ESTAS Group has today revealed the shortlist for its inaugural Conveyancer Awards.  Over 5,000 customers have completed a survey about the...

Entries for the new ESTAS Conveyancing Awards are now open and you have just over a month to get nominations in...

Since we last spoke, the ESTAS – the biggest and best property awards ceremony in the UK – has been and...

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

Over 1,000 guests celebrated the success of the industry at the 14th annual ESTAS awards on Friday. The event, which is sponsored...

There are only a few days to go before The ESTAS - the biggest event in the awards calendar for agents,...

It’s that time of year again – peak conference/event season. And, while Brexit and a shock snap general election are dominating...

One of the biggest days of the year for agents takes place just two weeks tomorrow when The ESTAS take place...

Legal Eye has been announced as the latest organisation to support the new customer service awards for the conveyancing sector launch...

The ESTAS has announced its final - and to some its most prestigious - shortlist for this year’s awards.     The People...

One thing that can be guaranteed in the property world each year is a range of conferences and awards dinners. Very...

The ESTAS Group has revealed the shortlist for its 2017 awards - and has announced that this year has seen a...

The ESTAS awards have a new main category sponsor - PropTech company OneDome. The OneDome service, launched last month, provides free-to-use information...

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

The ESTAS Group, which already runs the largest award scheme for the estate agency industry, has launched new awards for the...

Charity knows no geographical boundaries and we’re always pleased to support fundraising across the country and beyond. If you want to publicise...

One of the great events of the agency year is the Agents Giving Ball, hosted a few days ago at The Lancaster...

Schools going back, final Bank Holiday over until Christmas, and agents returning from their summer breaks. It can only mean September. But...

Who are you? Edward Trustworth, 23 What does it say on your business card? Founder, MyTenantedProperty.com What does the business do and what are you...

It’s the height of holiday season but despite the rival attractions of traffic jams and airport delays, many agents are still...

Channel 4 is launching another property programme to complement hits such as Location, Location, Location and Phil Spencer’s Secret Agent, with...

Q: What does it say on your business card? Director of Business Development Q: Who are PayProp? PayProp is an automated payment and reconciliation...

Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...

Who are you? I’m the champion of local owner managed estate agents, leading them in the fight to beat the competition   What...

Winners’ reactions and views from a fantastic day of celebration! The Kings Group scooped the gold award for Best Estate Agent in...

On April 15 2016, hundreds of the UK's best estate and letting agents descended on London's Grosvenor House Hotel to celebrate...

The People Awards, which honour the very best individuals in residential agency for 2016, are one of the highest accolades any...

The complete list of this year’s ESTAS award winners has now been released after a hugely successful ceremony in London hosted...

The organisers of The ESTAS 2016 have issued a guide to the event, which takes place in a week’s time in...

The shortlist for the final - and possibly most significant - category of this year's ESTAS has been announced.  The People Awards...

A record 30,000 surveys have been submitted to the organisers of The ESTAS awards on the performance of estate and letting...

Who are you? Chris Coates What does it say on your business card? Chris Coates As a small team we don’t have a hang up...

New partners have been announced for The ESTAS Group's annual awards event taking place in London in April.  The headline sponsor remains...

Who are you? Steve Gosney. What does it say on your business card? Managing Director of Kremer Signs. How long has Kremer Signs...

Wigan-based agent Ashtons has won the latest Estas Estate Agent of the Month title.   The accolade was achieved due to the...

Right, so it’s one more week till Christmas and two more weeks until we head face first into 2016. Both these...

Who are you?  Chris Rundle, What does it say on your business card? Managing Director of GK Signs.  How long has GK Signs...

Estate agent Butters John Bee based at Nantwich in Cheshire has won the latest ESTAS Agent of the Month title.   The...

Who are you? Ellie Hall. What does it say on your business card? Head of Acquisitions. You're on the hunt for acquisitions, what makes a...

Agents' Giving: No less than £20,000 has been raised at the Agents Giving Ball where Phil Spencer and 240 of the...

PropSpace, an international cloud-based property software firm that has recently launched in the UK, is one of the new sponsors of...

Readers of Estate Agent Today and Letting Agent Today were given an exclusive opportunity to pose questions to Zoopla Property Group...

Jonathan Hopper, the managing director of Garrington Property Finders - the search agency originally founded by Phil Spencer - has joined...

Agent Tracker has been recognised for its outstanding customer service to its clients by the largest and longest running award scheme...

The ESTAS are more than the biggest and most prestigious awards in the industry. They are a management information service, marketing...

I recently visited Life Residential at their bright and modern West London headquarters. I carried out a quick interview with Joint Managing...

Property portal Zoopla is offering member agents the opportunity to publicise nominated properties across a range of media, and across the...

The 800 lettings and estate agents and industry suppliers who packed the ballroom at London’s Park Lane Hilton on Friday witnessed...