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KEYWORD "Perception" - 100 RESULTS
Green Belt and Labour - broad industry support for new approach

There’s been broad support from within the agency and wider property sectors for Labour’s proposal to build on selected parts of...

22 April 2024

From: Breaking News

Guarded support for Labour's 'grey belt' plans

Keir Starmer set out Labour’s policy for housebuilding this week and targeted ‘ugly’ parts of the Green Belt. It will be a...

20 April 2024

From: Features

Kerfuffle unveils major acquisition and is keen for more

Kerfuffle has finalised the acquisition of agency reviews platform View Agents. With the acquisition of Kerfuffle founder Simon Whale said the brand’s...

13 February 2024

From: Breaking News

Why community work is good business for estate agents

As 2024 progresses, I expect to see an increase in the role that estate agents play in local communities. Once perceived...

06 January 2024

From: Features

Should agents be held responsible for overvaluations?

Former NAEA Propertymark President Stephen McCarron has questioned if agents should be held responsible for clients losing out from overvalued properties. Speaking...

23 October 2023

From: Breaking News

Will OTM replace Rightmove?

By Simon Shinerock At the time of writing, Rightmove had a market capitalisation of just under £4 billion, down almost 15% on...

21 October 2023

From: Features

Top agents who keep the customer satisfied - survey

A new survey has scored the top ten national real estate brands in terms of reputation, value and customer satisfaction. Using YouGov...

05 September 2023

From: Breaking News

Stamp Duty - it's time for the industry to box clever

So much has changed in the world of property of late that it’s easy to be behind the times - and...

01 July 2023

From: Features

Singing estate agent bows out 

An agent who went viral with musical property marketing videos has taken her last bow in estate agency. Keller Williams agent Claire...

06 June 2023

From: Breaking News

Property Natter - No dire straits…but no money for nothing, either

The RICS Residential Survey Report for March caused a bit of a stir this week – despite the fact that it...

15 April 2023

From: Features

Time for the hard sell on Buy To Let

You don’t need me to tell you that buy to let has had a torrid time of it lately. For agents trying...

10 March 2023

From: Breaking News

Rental Crisis - Time To Blame The Real Culprit

If journalists believed everything they received in their inboxes, you’d be forgiven for thinking the private rental sector was a shiny,...

21 January 2023

From: Features

Rebrand unveiled for self-employed agency offering

High-profile agency self-employed agency owner Sean Newman has unveiled a rebrand of his offering. He has changed the name of his self-employed...

12 January 2023

From: Breaking News

Five key ways that estate agents should be using social media in 2023

Estate agents have the challenging job of creating relationships and trust with their customers, who will make crucial life decisions such...

07 January 2023

From: Features

Phil Spencer: Restoring Trust In Estate Agents

I wasn’t completely surprised to read here on Estate Agent Today that our industry remains near the bottom of the league...

06 December 2022

From: Breaking News

It’s never been more important to air your views on lettings

Does the lettings industry cater properly for agents' needs? There’s only one way of knowing – asking you directly. To find out...

14 November 2022

From: Sponsored Content

The value of property marketing in a changing market

It’s the oddest thing. Surely, the most fundamental requirement of an estate agent having won an instruction, is to get it...

19 October 2022

From: Features

New Zoopla charity partnership tackles homelessness and affordable housing

Zoopla has teamed up with homelessness charity Crisis to help campaign for reform of housing benefits and to tackle the affordable...

25 August 2022

From: Breaking News

Agents doing what they've always done cost viewings

There are many myths about using virtual tours to sell or let properties. The most common perceptions are that virtual property...

28 May 2022

From: Features

PropTech Today - which are genuine, which are pure money-making machines?

With new and exciting PropTech solutions approaching the market, Nathan Emerson, CEO of Propertymark, discusses some of their relevance and whether...

18 May 2022

From: Breaking News

Industry survey launched to encourage agent and conveyancer collaboration

Property blockchain network Coadjute has launched a research project to identify ways estate agents and conveyancers can improve their working relationship. It...

28 April 2022

From: Breaking News

Q&A - how can agents and conveyancers work better together?

In this Q&A, I catch up with Jesper With-Fogstrup, chief executive officer of Smoove (formerly ULS Technology until a very recent...

23 April 2022

From: Features

Research – blurred lines increase stress and fatigue for property professionals

More than half of those working within the property sector are suffering from higher levels of fatigue or stress, due to...

22 April 2022

From: Breaking News

Property Natter – from barmaid to branch manager to Countrywide’s top negotiator

In this week’s Natter, I carry out a Q&A with Lisa Knight, who has taken the impressive journey from barmaid to...

09 April 2022

From: Features

Agents and conveyancers in new era of partnership, says PropTech chief

The sponsor of an industry forum for agents and conveyancers to be held next week says the collaborative event hails the...

25 March 2022

From: Breaking News

Property Natter – the A-Z of property for 2021 

It really is beginning to look a lot like Christmas – just a week to go now. Presents all wrapped and...

18 December 2021

From: Features

Independent agents’ trade group meets in person this week

The Federation of Independent Agents is to hold its third ‘in person’ conference - called FIACON - this coming Friday in...

06 December 2021

From: Breaking News

Government must help agents meet AML obligations - expert

The perception of the housing market, especially in London, being awash with ‘dirty’ money is a problem that needs to be...

29 November 2021

From: Breaking News

Some London vendors asking too much, says  agency

Cluttons has given its market snapshot for the sales market in central London - and it’s echoing the familiar story of...

17 November 2021

From: Breaking News

Could tech be the answer to inflated timescales (and tempers)?

With soaring property prices, supply continuing to be outstripped by demand and overworked and overtired industry professionals; we’re seeing the sector...

23 October 2021

From: Features

How technology can shape the customer experience beyond 2021

2021 redefined what it meant to offer exceptional customer experiences for consumers across multiple industries, but particularly for the residential property...

13 October 2021

From: Features

Property Natter: are estate agents paid enough?

Agent wages have been in the news this week, with boastful claims from a number of self-employed businesses about the sums...

09 October 2021

From: Features

The Great Suit Debate – what does the property industry think?

Our story yesterday on whether agents should continue to dress formally post-pandemic seemed to relight the fire on a long-time debate...

22 September 2021

From: Breaking News

Can an agent REALLY earn £100k a year (by watching 22 videos)?

An agent promoting self-employed business models has launched a course showing how estate agents can earn £100,000 per year. The set of...

31 August 2021

From: Breaking News

Property Natter - will UK agents ever be seen as true professionals?

There are some parts of the world, including in both the Northern and Southern hemispheres, where estate agent isn’t seen as...

28 August 2021

From: Features

Why it pays for landlords to have a property manager

Around 2.66 million landlords were operational in Great Britain in 2019, according to data estimations previously released by Hamptons International. Of those...

28 July 2021

From: Features

Purplebricks to launch local marketing blitz after Olympics

Purplebricks is to launch an extensive marketing campaign after this summer’s Olympics to emphasise the local knowledge of its 600 agents...

12 July 2021

From: Breaking News

Property Natter – why OTM’s Jason Tebb shows the importance of good hires

In the world of football – very topical at the moment, as we all enjoy the Euros – there is an...

03 July 2021

From: Features

PropTech Today – have we reached peak PropTech?

In the third part of this series, Neil Cobbold – Chief Sales Officer at rental payment automation provider PayProp – explores...

09 June 2021

From: Breaking News

The leaky bucket of estate agency and how to fix it

Gathering and analysing feedback at all stages in the customer journey is highly important. So, where do we begin? For many estate...

15 May 2021

From: Features

Nicky Stevenson – how do we encourage more women into senior roles?

In this week’s In Conversation Today, I chat with Fine & Country UK’s managing director Nicky Stevenson, one of the most...

29 April 2021

From: Breaking News

Property Natter: why agency must never become a closed shop

The biggest news story in town this last week – which has brought people who don’t usually like or watch football...

24 April 2021

From: Features

Cheap PropTech is a false economy, agents are warned

Agents who use cheap PropTech could end up spending a lot more than they expect, according to an industry expert. Anton Babkov,...

30 March 2021

From: Breaking News

Eyes peeled! EAT set to launch state of the property nation survey

On Monday next week, Estate Agent Today will launch its state of the property nation survey, a 14-question poll for UK...

19 March 2021

From: Breaking News

Dan Muir, Area Sales Manager, LetsBid Property

Who are you and what does it say on your business card?  Dan Muir, Area Sales Manager, LetsBid Property What is LetsBid and...

05 March 2021

From: 60 Second Interview

Will Thompson, Associate Director at Pugh & Co Auctions

Who are you and what does it say on your business card? Will Thompson, Associate Director at Pugh & Co Auctions. I...

19 January 2021

From: 60 Second Interview

Connells makes increased offer for Countrywide

Connells has this morning made a dramatic improvement in its bid to takeover Countrywide. It has increased its cash offer from 250p...

07 December 2020

From: Breaking News

Modern Method of Auction attracts Zoopla member agents

Over 100 Zoopla member branches have signed up to the Modern Method of Auction system offered via the portal. Over the summer Zoopla...

03 December 2020

From: Breaking News

PRS regulation - could more authorities follow the lead of Westminster?

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...

28 November 2020

From: Features

Is the market turning? Momentum slowing down, report surveyors

The first monthly market monitor to show activity in the housing market tailing off has appeared - and it says momentum...

11 November 2020

From: Breaking News

Property Natter - spotlight on independents: the backbone of our industry

Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...

07 November 2020

From: Features

Landlords - shout louder about the good you’re doing!

We all know what the problem is, but what’s the solution? The problem is that landlords, thinking they offer a valuable service...

03 October 2020

From: Features

Property Natter - perception vs reality - why do agents have a bad rep?

It’s fair to say that UK estate agents don’t have the best of reputations, often featuring in the lists of the...

29 August 2020

From: Features

Are our fees too low? British agents amongst cheapest in the world

New research suggests that British estate agents charge some of the lowest fees in the world. Based on an apparent British average...

26 August 2020

From: Breaking News

Property Natter – what does agency look like Down Under?

In my last Natter, I explored the differences between estate agency in the UK and the US with the help of...

15 August 2020

From: Features

Phil Spencer: agents can capitalise on an improving public image

Agents have long been the victim of a poor public reputation, from scoring highly in most disliked profession polls to being...

03 August 2020

From: Breaking News

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

Stamp duty holiday essential to kick-start market, says top consumer body

A major consumer survey of existing home owners and potential movers has resulted in a plea to government to allow house...

30 April 2020

From: Breaking News

PropTech Today: industry chiefs helping agents through tough times

For complete transparency, I write this column first thing on a Tuesday morning and have done for a couple of years...

25 March 2020

From: Breaking News

PropTech Today: What can 80 conveyancers teach PropTech?

“It appears conveyancers either aren’t too concerned with PropTech right now, or they don’t yet have all the information needed to...

05 February 2020

From: Breaking News

Rightmove ‘vulnerable’ because of its bad relationship with agents - claim

There’s a warning today that Rightmove could be vulnerable to losing its number one portal status because it has such a...

09 January 2020

From: Breaking News

“A Rightmove gimmick”: website slams idea of ‘Boxing Day bounce’

A website has slammed the idea that there is a surge of interest in buying homes on Boxing Day, describing the...

23 December 2019

From: Breaking News

Why regulation is good for the deposit replacement sector

Since I started working with Zero Deposit for me the market leader in deposit replacement alternatives, the most common question I am...

19 October 2019

From: Features

Agents Do Charity - as temperatures plummet

It may only be October 4, but temperatures have already started to drop this week as preparations for winter begin. As we...

04 October 2019

From: Breaking News

Should agents associate themselves with the conveyancing process?

Picture this: You have finally pushed that sale or purchase through, which means your client is over the moon and happy...

25 September 2019

From: Features

Phil Smith, Account manager of mio

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

19 August 2019

From: 60 Second Interview

MHCLG gets a makeover – three key tasks for the new ministers to consider

With Boris Johnson winning the Conservative leadership election and becoming Prime Minister, he has spent his first few days in office...

03 August 2019

From: Features

Property Natter: a guide to property startups - Part 1

All the most successful startups of recent years – from Airbnb and Uber to Just Eat and Deliveroo – have melded...

15 June 2019

From: Features

Zoopla founder reveals what made his portal different - and why it’s purple

The founder of Zoopla has explained how the portal got its name and branding, and the philosophy behind it when it...

14 June 2019

From: Breaking News

UK agents given the thumbs up when it comes to value for money

A recent survey conducted by comparison website GetAgent found that traditional high street agents have been given a firm thumbs up...

06 June 2019

From: Sponsored Content

New view of London market: lower-priced home sales worst hit, claims portal

A portal specialising in prime and super-prime London property has turned perceptions of the capital’s housing market on their head -...

06 June 2019

From: Breaking News

Online agents “too cheap” and look too good to be true - Quirk

The failure of online agencies to significantly disrupt the industry is down to their being too cheap and creating a perception...

16 April 2019

From: Breaking News

Should the estate agency industry stop resisting regulation?

There was a time when the mere mention of the financial services industry brought with it scorn and mistrust. The issues arising...

13 April 2019

From: Features

13th time not unlucky as Savills the Superbrand strikes again

Savills has been named the winner of the real estate agents/advisor league table in the UK Business Superbrand list for the...

12 April 2019

From: Breaking News

Maintaining fees and winning instructions – key questions answered

Experienced sales trainer Boyd Mayover, co-founder of Sales Doctors, explains how agents can overcome price objectives, impress prospective clients and offer...

10 April 2019

From: Features

Estate agents – here’s why you should promote the UK’s low commission fees

UK estate agents charge the lowest commission out of any nation in the European Union, according to a recent study by...

09 April 2019

From: Sponsored Content

Love or loathe us - Britain’s best agents are the best in the world

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

23 March 2019

From: Features

Why age-proofing homes could lead to market stagnation

A survey by the Centre for Ageing Better recently showed that 72% of people want to see every new home built...

16 March 2019

From: Features

It’s time we stopped fixating on shoddy landlords

Barely a day goes by when we don’t read a new report on the unscrupulous practices of landlords; of the sub-standard...

16 February 2019

From: Features

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING!

BAD PHOTOS – 6 BIG MISTAKES YOU MIGHT BE MAKING! In our last article, we highlighted some really important and shocking stats...

07 February 2019

From: Sponsored Content

Trustpilot changing review system to disclose 'suppressed' complaints

The review website Trustpilot is to make it easier for the public to see whether companies have tried to stop complaints...

07 February 2019

From: Breaking News

Property Natter: will the real Housing Minister please stand up?

Kit Malthouse has been making headlines this week, but – in keeping with his tenure as Housing Minister so far -...

02 February 2019

From: Features

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

The future's bright - here's how your agency can thrive in 2019

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

12 January 2019

From: Features

Brexit: where does our industry stand? and where do you stand?

It’s the word on everyone’s lips: after two and a half years of debate, and months before that leading up to...

11 January 2019

From: Breaking News

What is the key to a smooth and efficient pre-tenancy process?

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

14 November 2018

From: Features

Emoov goes up for sale - just months after merger

Sky News says Emoov is to be sold, just months after the controversial online agency merged with Sarah Beeny's Tepilo and the...

31 October 2018

From: Breaking News

Emoov chief calls for radical 'blend' of online and traditional agency models

The chief executive of Emoov, Russell Quirk, has suggested that the unexpectedly low take up of online agents may mean that...

11 October 2018

From: Breaking News

Rightmove 'may drop out of FTSE-100 within days'

Speculation is growing that Rightmove could drop out of the prestigious FTSE-100 within the next few days as the stock exchange...

30 August 2018

From: Breaking News

Estate agency – it’s still about interactions not transactions

Making my way to our London office on a busy commuter train, my mind got busy thinking about the new do-it-yourself...

04 August 2018

From: Features

Customer service - why is it so important to your agency?

It’s a highly competitive environment out there, where there's a constant and never-ending struggle that every agency manager, director or owner...

25 July 2018

From: Features

July - it might just be the industry’s busiest month of the year

So here’s the thing. It’s summer - not much going on, school holidays about to start, industry publications filling out space...

30 June 2018

From: Features

Purplebricks: the 25 questions asked of its customers

The assessment by an investment consultancy that Purplebricks sells some 76 per cent of the homes it lists may have made...

20 April 2018

From: Breaking News

Create a ‘plan’ of action to help sell more properties

Floor plans are an essential marketing tool, which play an important part in helping an estate agent sell a home.  A floor...

07 April 2018

From: Features

Building a new website for your agency: local vs specialist

Having built over 1,800 websites for estate and lettings agents in the last 20 years, it will come as no surprise...

21 February 2018

From: Features

Agents' PropTech Toolshed: Who am I and recruiting PropTech

PropTech has been the industry soundbite for the last couple of years. For many of my fellow agents, I think it’s one...

17 February 2018

From: Features

Branding - game, set and match to the onliners?

According to The Branding Journal, a brand is “a name, term, design, symbol, or any other feature that identifies one seller's...

20 January 2018

From: Features

Property Natter – here’s how to drive traffic, convert and monetise

Winter seems to be firmly with us now, if the plunging temperatures are anything to go by. After a ridiculously mild...

11 November 2017

From: Features

Purplebricks TV ads declared 'misleading' after complaint over fees

The Advertising Standards Authority has ruled that two TV advertisements for Purplebricks cannot be shown again in their current form because...

18 October 2017

From: Breaking News

Veteran agent loses employment tribunal after giving false evidence

An estate agent with a career of nearly 24 years has lost his employment tribunal after a judge ruled he gave...

02 October 2017

From: Breaking News

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