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KEYWORD "Office Hours" - 31 RESULTS
Agents work just two-thirds of their maximum hours - claim

Figures drawn up by a property industry recruitment guru show that estate agents work only two thirds of the hours they...

23 September 2020

From: Breaking News

Phil Spencer: Communication is king – how can agents wear the crown?

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

02 March 2020

From: Breaking News

Agents - please don’t leave a message after the tone

Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...

22 February 2020

From: Features

How can agents keep up with the ‘on-demand’ economy?

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

05 February 2020

From: Features

How to make your customer journey count

Understanding the customer journey plays a huge role in the success of any estate agent. From that very first viewing right through...

29 January 2020

From: Features

Delivering client care with a wow – the case for outsourcing

Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...

14 December 2019

From: Features

Agents urged to consider flexible working and work from home options

Estate agents are being encouraged to consider providing increased flexible working options for their staff, including increased opportunities to work from...

04 October 2019

From: Breaking News

Lettings technology - making money, saving costs and improving service

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

28 August 2019

From: Features

Next generation CRM – what do agents need to know?

As the founder of Jupix, I worked in the property industry between 2008 - 2014. I had the privilege to lead...

14 August 2019

From: Features

The six things you need to know about live chat

In a world where people want instant gratification, it’s important to find ways to connect and engage with customers when they...

08 May 2019

From: Features

Investing in people is key to your success – PropTech is neither a replacement nor exception

At PayProp we recognise that it’s the hard-working agents and other staff that make the industry a success, so training should...

04 April 2019

From: Sponsored Content

Property Natter – is 9 till 6 still the way to make a living?

For many years, the majority of agents have stuck to the tried-and-tested 9am-6pm opening hours framework. But is this now changing,...

16 March 2019

From: Features

For Sale By Owner website set up ‘out of frustration with estate agents’

Another For Sale By Owner website has been launched - this one, apparently, because the founder was “frustrated” with estate agents’...

25 February 2019

From: Breaking News

The Hub Club - another agency shuts branches and opens central office

Yet another estate agency has announced that it’s shutting branches and opening a centralised hub. This time it’s Newman Property Experts, a...

28 November 2018

From: Breaking News

Ditch High Street branches and use serviced offices, urges agency chief

Increasingly cash-strapped traditional estate agencies should consider abandoning their High Street offices and work from serviced offices or similar lower-profile and...

28 September 2018

From: Breaking News

Property Jobs Today - plenty of industry moves over the summer break

We may be well into August but there’s little sign of a holiday for our industry, with a string of big...

06 August 2018

From: Breaking News

Work-life balance increasingly important to agents, says recruitment firm

A survey by an industry recruitment consultancy indicates that work-life balance is increasingly important to agency job applicants, second in importance...

09 March 2018

From: Breaking News

Ombudsman warns that expelled agency may be trading illegally

The Property Ombudsman has expelled a London lettings and estate agency for a year and is warning that the firm may...

23 August 2017

From: Breaking News

PropTech Today: Demand for ‘robo-advisors’ is increasing

As someone who spends his days peering into the PropTech world, one thing I’ve observed is the way in which certain tech prompts...

23 August 2017

From: Breaking News

easyProperty to relaunch after 270 licences taken up by agents

More than 270 easyProperty licences have been secured by independent estate agents belonging to The Guild of Property Professionals and Fine...

26 July 2017

From: Breaking News

Reapit launches software to handle after-hours correspondence

Reapit has launched a new digital product following agents’ demands to handle an increasing volume of out of hours dealings with...

25 July 2017

From: Breaking News

EweMove's cut-price franchise offer to lure traditional agents

EweMove - the hybrid agency now part of Martin & Co’s Property Franchise Group - is slashing its up-front franchise fee...

09 January 2017

From: Breaking News

Human interaction with tech is a winning combination

Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...

17 December 2016

From: Features

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

30 years after her disappearance, we still have to learn from Suzy’s story

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...

07 October 2016

From: Features

Stay safe: Suzy Lamplugh Trust urges agents to sign up to new code

Three decades after 25-year-old Suzy Lamplugh disappeared on a house viewing, the charity set up in her name is calling on...

05 October 2016

From: Breaking News

How to win more customers using word of mouth

A client recently told me how much their estate agency spends on advertising and marketing every year.  It wasn’t pennies, and even...

22 July 2016

From: Features

How can traditional estate agents adapt their customer experience to compete with online?

In 2014 there were 19,000 estate agent branches in the UK. Of which 18,000 were registered to list properties on the...

14 April 2016

From: Sponsored Content

Some Countrywide branches to experiment with 7am to 9pm working day

Countrywide has revealed to Estate Agent Today that it is to begin a trial where selected local branch staff will work between 7am...

09 February 2016

From: Breaking News

TV Dragon's hybrid agency aims to expand across UK and overseas

Ivy Gate, the start-up hybrid estate agency which won investment from TV Dragon James Caan three years ago, has announced its...

03 February 2016

From: Breaking News

Is it a luxury or does it provide peace of mind?

Roy Fuller Managing Director at Everything Lettings says: By having in place an Out Of Hours help line such as we...

28 July 2015

From: Sponsored Content

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