x
By using this website, you agree to our use of cookies to enhance your experience.
KEYWORD "National Trading Standards" - 127 RESULTS
Tech Talk: Property experts explain Material Information shake-up

Next month will see new rules around upfront Material Information for property sales and lettings come into force in the UK...

18 May 2022

From: Features

Proptech firms partner to boost agency offerings

Agency proptech supplier Muuvo has partnered with Canopy to provide its RentPassport and RentTracking products. Muuvo provides software for agents to help...

17 May 2022

From: Breaking News

New material information rules will benefit consumers and agents

Millions of people use online property portals every year to conduct their property search, whether it be for sales or for...

11 May 2022

From: Features

POA: So how many agency listings could be 'unlawful?'

Agency trade bodies have backed the “clarity” provided by Trading Standards after it deemed “price on application” listings unlawful. It comes as...

06 May 2022

From: Breaking News

Trading Standards: Why POA listings are unlawful

The National Trading Standards Estate and Letting Agency Team (NTSELAT) deemed yesterday that the use of POA or “price on application”...

05 May 2022

From: Breaking News

 ‘Price on application’ in property listings deemed unlawful

The National Trading Standards Estate and Letting Agency Team (NTSELAT) has deemed that the use of POA or “price on application”...

04 May 2022

From: Breaking News

Property Natter – the who’s who of the industry

The property industry is fortunate in including many great people, doing great work across a range of businesses – from traditional agency...

30 April 2022

From: Features

Property portals gear up for material info changes

Property portals are preparing to support agents in complying with a new era of upfront material information. From the end of May,...

29 April 2022

From: Breaking News

Buyers 'happy to pay' for upfront sales information

Buyers are happy and ready to pay for more upfront material information when it comes to purchasing a property. It comes as...

27 April 2022

From: Breaking News

Agency trade body backs ground rent ban and hopes for further reform

Propertymark has given its backing to the ban on ground rents for new leasehold properties and has reminded agents of their...

25 April 2022

From: Breaking News

Q&A: What do new material information rules mean for estate agents?

From the beginning of April, long-awaited rules from the National Trading Standards Estate and Letting Agency Team (NTSELAT) came into effect....

23 April 2022

From: Features

Advertising watchdog open to considering SSTC listing complaints

The Advertising Standards Authority (ASA) has said it may consider complaints about ‘misleading SSTC listings’ on portals but suggests it may...

06 April 2022

From: Breaking News

Trading Standards reminds agents to update SSTC listings amid legal debate

Trading Standards has advised agents to update listings once they reach the "sold subject to contract" (SSTC) stage. It comes after legal...

05 April 2022

From: Breaking News

Home Information Packs - are they making a comeback?

Agents and conveyancers have signed up to a new buyers’s and seller’s property information form that is described as having been...

04 April 2022

From: Breaking News

Pro-active conveyancers in bid to improve buying and selling process

A number of pro-active conveyancers are joining a new conveyancing directory being set up by one of the leading figures in...

01 April 2022

From: Breaking News

Material Information Change - agents should revise processes now to prepare

Agents are being advised to revise their processes now to accommodate changes to the information required on property details, which begin...

25 March 2022

From: Breaking News

Fall-Through Mayhem - over 50,000 deals collapse since New Year

A prominent industry supplier has produced startling statistics about the numbers of fall throughs in just the first 10 weeks or...

22 March 2022

From: Breaking News

Trading Standards new rules - agents urged to comment on Material Info

Propertymark is urging agents to respond to a consultation exercise being conducted by the National Trading Standards Estate and Letting Agents...

14 March 2022

From: Breaking News

Trading Standards to give more details of property listings changes

A webinar this week is set to see the release of more details of changes to property listings being demanded by...

28 February 2022

From: Breaking News

‘Material information’ tool to help meet Trading Standards regs

A PropTech supplier has been quick off the mark to launch a tool which it says will help agents satisfy new...

25 February 2022

From: Breaking News

Revealed - why Trading Standards wants changes to property listings

The National Trading Standards Estate and Letting Agent Team has released background information on how it came to make changes to...

24 February 2022

From: Breaking News

Lawyer says some agents can’t cope with more regulation

A leading property lawyer says some agents will struggle to meet the demand for more ‘material information’ put forward by Trading...

23 February 2022

From: Breaking News

Reform of properties listings welcomed by industry leaders

Industry figures have come out in favour of the long-term programme of new compulsory information to be contained on property listings. From...

22 February 2022

From: Breaking News

Agents Alert - new info must be included on all property listings

Trading Standards and the government have jointly announced compulsory new data which must appear on property listings. A property's council tax band or...

21 February 2022

From: Breaking News

Trading Standards want public to quiz agents on referral fees

The most senior Trading Standards officer policing the agency industry says he hopes the public will ask about referral fees in...

31 January 2022

From: Breaking News

Estate agency scandal shows Trading Standards work is vital - claim

The work of the National Trading Standards Estate and Letting Agency Team is “vital” it claims - and the case of the...

27 August 2021

From: Breaking News

Banned estate agent given custodial sentence

A banned West Midlands estate agent has today been sentenced to a custodial sentence of six weeks, suspended for two years, and fined £4,000 at Wolverhampton Crown Court after pleading guilty...

26 August 2021

From: Breaking News

Shock intervention by Trading Standards in 'charging for viewing' row

The controversial proposal by a PropTech start up to charge potential viewers of properties to let or for sale has been...

10 August 2021

From: Breaking News

Trading Standards “sought to discredit me” claims former estate agent

A former estate agent has accused the National Trading Standards Estate and Letting Agent Team of trying to discredit him. Chris Wood,...

04 August 2021

From: Breaking News

An interview with Ben Ridgway, Managing Director of iamproperty

Ben Ridgway gives his views on the current market, material information and PropTech for agents. What is your current view of the...

21 July 2021

From: Features

Seven rogue sales and lettings agencies expelled by Ombudsman

No fewer than seven estate and lettings agencies have been expelled from The Property Ombudsman scheme today. Most of them are now...

30 June 2021

From: Breaking News

‘Transform home buying for good’ is goal of new strategic partnership

Digital marketing agency Angels Media and digital platform Gazeal have announced an exclusive strategic partnership to help improve and speed up...

25 May 2021

From: Breaking News

Trading Standards to recommend changes to ‘material info’ on listings

The Trading Standards agency team has outlined to Estate Agent Today the process it will follow to improve what it calls...

18 May 2021

From: Breaking News

Property Details - new dispute over what should be included

The controversial demands of Trading Standards for more “material information” to be provided upfront in property details have been criticised by...

17 May 2021

From: Breaking News

New guidance to agents over Dual Fees and vendor dis-instruction

Agents are being advised on what course of action they should take to safeguard their right to fees should they be dis-instructed...

29 April 2021

From: Breaking News

Change is coming – how can we improve the homebuying process?

With property transactions taking longer than ever and many people operating at capacity, it is easy to overlook the progress made,...

28 April 2021

From: Features

Consumers demand upfront property details on portals

Momentum is building for agents to provide more information on property details and portals - not wait until a prospective buyer...

21 April 2021

From: Breaking News

Trading Standards ask agents for views on ‘upfront portal information’

National Trading Standards wants agents, portals and industry groups to come up with ways to provide basic essential material information ‘upfront’.  The National...

20 April 2021

From: Breaking News

Photo-refreshing property listings attracts big rise in traffic

Automatically changing the main marketing photo on a portal listing can attract up to 40 per cent more traffic, it has...

09 March 2021

From: Breaking News

Scam Alert! Fake agent lists on Zoopla and joins redress scheme

A high-profile London agency is asking the police and property industry bodies including Trading Standards to investigate a fake company posing under...

19 February 2021

From: Breaking News

Why automation could improve enforcement of PRS regulation

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...

13 February 2021

From: Features

Digital ID scheme for buyers and sellers wins government support

A PropTech company has won a grant for a project to improve ID verification in the buying and selling process, via...

19 January 2021

From: Breaking News

Many buyers feel ‘pressured by agent to use in-house mortgage firm’

A study of 2,000 home owners shows that over a third have felt pressured by an agent into use its in-house mortgage...

11 December 2020

From: Breaking News

Referral Fees - agents should disclose them up-front insists Ombudsman

The Property Ombudsman has joined calls for greater disclosure of referral fees by agents.  The issue has become a hot topic in...

30 November 2020

From: Breaking News

Trading Standards to advise Boomin on referral fees disclosure

The Boomin portal, which incentivises agents to cross-sell and benefit from referral fees, is to receive advice on fee disclosure from...

19 November 2020

From: Breaking News

Referral fee transparency shows why panel management is outdated

The latest review by the National Trading Standards Estate and Letting Agency Team into referral fees places the outdated practice of...

10 October 2020

From: Features

Reveal referral fees now and don’t wait for law change, says NAEA

The National Association of Estate Agents has thrown its weight behind the recommendation of Trading Standards that agents must by law be...

05 October 2020

From: Breaking News

Agents MUST disclose referral fees, Trading Standards tells government

Customers must be told about third party referral fees when buying or selling a home says the National Trading Standards Estate...

02 October 2020

From: Breaking News

Agents, conveyancers and movers pledge greater sales transparency

The cross-sector group looking at reforming the sales process has agreed a new pledge which it says introduces greater transparency for...

25 September 2020

From: Breaking News

Portal promotes “free money” referral fees despite industry probe

One of the many new portals recently launched has made a pitch for agents to join because of its referral fees...

24 September 2020

From: Breaking News

Autumn 2020 - seven things to watch

It’s no surprise the mainstream news remains dominated by coronavirus - not so much the actual effect of it right now,...

05 September 2020

From: Features

Raffle produces winner of £500,000 London apartment plus car

House raffles and similar competitions have become mired in controversy in recent years, thanks to some of them failing to abide by...

06 August 2020

From: Breaking News

“Busy Bodies!” - agent slams industry leaders writing code of conduct

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

21 July 2020

From: Breaking News

Jenrick - Why his scandals matter to agents

It may be that by the time you read this it’s all over for Robert Jenrick, the Secretary of State for...

27 June 2020

From: Features

Property Logbooks: working party to consider how they could work

A working party of property professionals is being set up to look at whether and how property logbooks could help speed...

15 June 2020

From: Breaking News

Technology is central to solving property’s mismeasurement issue

To most people, purchasing a home is the single most significant financial commitment made across a lifetime. Given the impact and...

13 June 2020

From: Features

40 to 50 calls a day still coming in to The Property Ombudsman

The Property Ombudsman’s office is still receiving 40 to 50 calls a day from the public, even though most transactions with...

23 April 2020

From: Breaking News

Referral Fees: No change “for a while” but reform coming

The Trading Standards report on the future of referral fees is almost completed and will be sent to government next week. However, James...

28 February 2020

From: Breaking News

Trading Standards to probe house raffle problems

Future complaints about property raffles by individual home owners seeking to avoid estate agency fees will in future be handled by...

28 February 2020

From: Breaking News

Seven days left for agents to defend referral fees to Trading Standards

Agents now have only seven days to complete a referral fees survey, announced late on Friday by Trading Standards and The...

10 February 2020

From: Breaking News

Urgent Referral Fees survey of agents launched by Trading Standards

The National Trading Standards Estate & Letting Agency Team and The Property Ombudsman have launched an urgent survey to assess awareness...

07 February 2020

From: Breaking News

Agents Beware: Mandatory disclosure of referral fees still a possibility

It is possible that agents and their business partners in the conveyancing, mortgage and survey industries could be obliged to have...

29 January 2020

From: Breaking News

Agents warned they will be accused of mis-selling

A leasehold reform campaigner claims estate agents face “growing calls to be held accountable for mis-selling leasehold properties.” Louie Burns, managing director...

21 January 2020

From: Breaking News

Future of referral fees may be revealed at upcoming conference

The annual conference of the National Association of Estate Agents takes place on February 27 - the date when the future...

21 January 2020

From: Breaking News

Property Natter: what has the last decade meant for the property industry?

Yes, believe it or not, we’ve nearly reached the end of a whole decade. And what an eventful decade it’s been. We’ve...

14 December 2019

From: Features

House buying reform is centre stage at special ESTAS conference

The reform of the buying process is to take centre stage at a special conference called Bold Legal LIVE! taking place...

30 September 2019

From: Breaking News

Referral Fees: Guild backs tighter rules and is checking members for compliance

The Guild of Property Professionals has welcomed government steps to provide buyers and sellers with greater transparency in transactions - and...

11 September 2019

From: Breaking News

Referral Fees: government amends guide for buyers and sellers

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

09 September 2019

From: Breaking News

Agents warned to be in a redress scheme for ALL aspects of their work

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

25 July 2019

From: Breaking News

Beyond the headlines - What the new regulator really means

The industry press has given substantial space to recommendations from the Regulation of Property Agents, the government’s working party which has...

20 July 2019

From: Features

Clampdown on agents - Ombudsman to refer more to Trading Standards

The Property Ombudsman will in future refer more estate agents to the National Trading Standards Estate and Letting Agent Team if...

11 July 2019

From: Breaking News

Incoming – a summer of change for estate and letting agents

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

22 June 2019

From: Features

Over 150 agents link with 'Modern Method' online auction firm

An online auction service which only came into existence in September last year claims to have 150 partner estate agents already,...

21 June 2019

From: Breaking News

A moving tide of regulation making its way towards estate agents

It may well seem that the government is pre-occupied with one issue, and one issue alone. While preparations for Brexit take up a...

01 June 2019

From: Features

Compliance clampdown on Referral Fees and Modern Method of Auction

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

24 May 2019

From: Breaking News

The man who polices the agency industry - an exclusive interview

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

27 April 2019

From: Features

New industry Trading Standards team has just 14 to cover sales and lettings

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...

23 April 2019

From: Breaking News

New regulatory body for agents: will it have resources to do the job?

The jury appears to be out on whether the new enforcement body for estate and lettings agents will be resourced sufficiently...

18 April 2019

From: Breaking News

New body to police estate and lettings agents, taking over from NTSEAT

A new team has been set up to police all estate and letting agency legislation including the upcoming tenants' fees ban. The...

17 April 2019

From: Breaking News

Upfront information will be crucial to the future of buying and selling

When it comes to major issues confronting housing, and in particular the direction that the government would like to take the...

23 March 2019

From: Features

Agents warned over referral fees: You're in the last-chance saloon

Estate agents have been warned that if new guidance over referral fees is not taken seriously, they could be faced with...

20 March 2019

From: Breaking News

Referral Fees clampdown welcomed as “a triumph for consumers”

The National Association of Estate Agents has led the support for stricter new guidelines on transparency for referral fees. The clampdown means agents...

01 March 2019

From: Breaking News

Referral fees: new guidance to agents revealed by NTSEAT

The National Trading Standards Estate Agency Team has this afternoon revealed new industry guidance to make referral fees more transparent to...

28 February 2019

From: Breaking News

NTSEAT issues new guidance on redress in leasehold disputes

The National Trading Standards Estate Agency team has issued new guidance for those seeking redress over leasehold disputes.  This guidance contains a...

30 January 2019

From: Breaking News

New guidance over Dual Fees to agents to be issued by Ombudsman

The Property Ombudsman is to give agents new guidance on dual fees, following a surge in complaints from the public. In 2017, TPO received...

29 January 2019

From: Breaking News

Clampdown on referral fees: new Trading Standards guidance to be issued

It’s been revealed that the National Trading Standards Estate Agency Team is to deliver new guidelines to agents for referral fees...

23 January 2019

From: Breaking News

Increased Trading Standards budget should focus on CPRs compliance

You will perhaps have seen recently that the Government has decided to boost funding to the regulator, the National Trading Standards...

29 September 2018

From: Features

Crackdown on agents likely as government doubles funding for regulator

In a surprise weekend announcement the government has almost doubled funding for the National Trading Standards Estate Agency Team - the...

01 September 2018

From: Breaking News

Another online agency’s savings claim under scrutiny

An online estate agency run by one of the country’s youngest entrepreneurs has agreed to change a reference about savings on...

29 August 2018

From: Breaking News

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

21 August 2018

From: Sponsored Content

Redress scheme admits some agents may have missed 'quit' deadline

The redress scheme which formally quit the housing sector admits some estate agencies may have missed its deadline - and are thus...

07 August 2018

From: Breaking News

Trading Standards warns agents they must switch to valid redress scheme soon

The National Trading Standards Estate Agency Team has this morning issued a warning to agents that they must be signed up to...

19 July 2018

From: Breaking News

New twist in row over agent refusing to delete claims about Purplebricks

There’s a new twist in the row between a Cornish agent and the Advertising Standards Authority. The row revolves around a tweet...

16 July 2018

From: Breaking News

Banned! Maverick agent must not repeat claims about Purplebricks

An agent from Cornwall who has waged a long-running campaign against online agencies in general and Purplebricks in particular has been...

11 July 2018

From: Breaking News

Referral Fees may be banned following Trading Standards survey

National Trading Standards Estate Agency Team and two of the three industry redress organisations have launched a survey to measure the...

19 June 2018

From: Breaking News

More details revealed on range of agency reform proposals

  More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...

09 April 2018

From: Breaking News

Reforms to house buying process and agents’ qualifications announced

The government has announced further measures which will, in its words, “professionalise” house buying and the estate agency business. In yet another Sunday...

08 April 2018

From: Breaking News

Pressure mounts on Purplebricks to release actual sales figures

Pressure continues to mount on Purplebricks to reveal its sales data after a weekend during which claims about its effectiveness continued...

05 February 2018

From: Breaking News

Should agents pay for an increased Trading Standards budget?

A large part of the DCLG’s Call for Evidence on the home buying and selling process focuses on the role of...

18 November 2017

From: Features

Purplebricks viewings complaint informally resolved by ASA

The Advertising Standards Authority (ASA) has informally resolved another complaint made against wording on Purplebricks’ website.  A complainant suggested that the wording...

06 September 2017

From: Breaking News

Redress schemes working together to drive out 'poor practice'

The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...

07 June 2017

From: Breaking News

Mortgage market review

In recent years the mortgage industry has gone through some testing times. Recession and regulation have led to more stringent lending...

08 April 2017

From: Features

The world is your oyster! Q & A with AIPP’s Peter Robinson

Peter Robinson, CEO of AIPP – Association of International Property Professionals – shines a light onto the international property market. Some UK...

01 April 2017

From: Features

Money Laundering: HMRC to work closely with Trading Standards

HMRC and the National Trading Standards Estate Agency Team have agreed new procedures to “enhance and ease the current flow of...

20 February 2017

From: Breaking News

Portal Juggling: new software shows agents de-listing/re-listing properties

New software has been devised which can allow users to identify individual properties that have been ‘portal juggled’ - de-listed and...

19 December 2016

From: Breaking News

RICS is latest body to warn agents on dangers of portal juggling

The Royal Institution of Chartered Surveyors is the latest body within the industry to warn its members against portal juggling. Following statements...

15 November 2016

From: Breaking News

Trading Standards says portal juggling 'deceives and harms consumers'

Portal juggling has been defined as one of a number of "emerging threats" aimed at deceiving consumers through the manipulation of...

03 November 2016

From: Breaking News

NTSEAT investigating kidnapping, violence and insider trading

The National Trading Standards Estate Agency Team based in Powys has revealed that its cases under investigation include apparent offences of...

03 November 2016

From: Breaking News

NTSEAT wants agents and public to report future portal juggling issues

The National Trading Standards Estate Agency Team has followed up the recent announcement by The Property Ombudsman to counteract portal juggling by...

29 September 2016

From: Breaking News

Ombudsman revises Codes of Practice to address portal juggling

The Property Ombudsman scheme (TPO) has announced that it will be issuing updated versions of all its Codes of Practice on...

27 September 2016

From: Breaking News

Portal juggling: campaigning agent demands action against portals

An agent at the centre of the campaign to expose and stop portal juggling wants to know whether the National Trading...

15 August 2016

From: Breaking News

NTSEAT, NAEA, Redress schemes all warn against portal juggling

The National Trading Standards Estate Agency Team is warning agents not to engage in portal juggling - an activity it describes...

12 August 2016

From: Breaking News

Vendor has been running campaign against bankrupt agency since 2014

A disillusioned vendor has been running a campaign against standard term agency contracts for almost two years.  Paul Tranter has been specifically...

03 June 2016

From: Breaking News

Portal juggling: now the public start passing complaints to NTSEAT

A member of the public has submitted a complaint on portal juggling to the National Trading Standards Estate Agency Team following...

16 May 2016

From: Breaking News

NTSEAT urges agents to comment on Cutting Red Tape initiative

The National Trading Standards Estate Agency Team is urging the industry to comment on a government initiative aimed at cutting red...

09 May 2016

From: Breaking News

Portal juggling: NTSEAT confirms it is investigating agents' allegations

The National Trading Standards Estate Agency Team has over the weekend repeated its intention to investigate allegations of so-called portal juggling...

03 May 2016

From: Breaking News

Home owners' consumer group says Brexit may lead to house price falls

The influential Home Owners’ Alliance pressure group says Britain pulling out of the EU would probably depress house prices. The HOA - a...

22 March 2016

From: Breaking News

Anti-money laundering: NAEA says many agencies haven't nominated key roles

The National Association of Estate Agents admits that “take up has been low” in its bid to persuade each member agent to...

26 October 2015

From: Breaking News

Agents’ Mutual’s latest ‘letter of intent’: what’s in it for agents?

The consumer is King and to protect sellers and buyers' best interests estate and letting agents have to operate in the...

09 October 2015

From: Features

New Trading Standards 'toolkit' to beef up policing of estate agents

A new ‘enforcement toolkit’ has been designed to assist local authority trading standards teams beef up its policing of local estate...

08 September 2015

From: Breaking News

Concerns over agents' obligation to reveal property defects

There have been concerns raised over new trading standards guidance for estate agents on having to reveal ‘significant defects’ about properties...

03 September 2015

From: Breaking News

New official guidance to help agents meet CPRs and BPRs

A new trading standards Guidance on Property Sales has been launched aimed at improving estate agency service to customers.  The Powys-based National...

02 September 2015

From: Breaking News

Agents invited to Trading Standards review briefing

Agents and other property professionals are being invited to a briefing on how new trading standards guidance will affect the industry. The...

30 July 2015

From: Breaking News

HomeOwners’ Alliance – an organisation to watch

There is a very interesting but easily-overlooked piece of information at the end of the National Trading Standards Estate Agent Team’s...

17 July 2015

From: Features

Trading Standards unveil property sales guidance

The National Trading Standards Estate Agency Team has prepared a draft of revised guidelines on property sales, to replace the old...

14 July 2015

From: Breaking News

PRS Announce Partnership with Small Claims Mediation

The Property Redress Scheme (PRS) is delighted to announce their partnership with the award winning mediation provider, Small Claims Mediation (SCM) The...

11 June 2015

From: Sponsored Content

NTSEAT to meet with CMA over OTM cartel complaints

The National Trading Standards Estate Agency Team (NTSEAT) is to meet with the Competition and Markets Authority (CMA) to discuss complaints...

04 June 2015

From: Breaking News

MovePal MovePal MovePal