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KEYWORD "Maintenance" - 91 RESULTS
Fifth Anti-Money Laundering Directive: time to check your compliance

Yesterday (January 10 2020), the Fifth Anti-Money Laundering Directive (5AMLD) became law. It forms part of ongoing international efforts to tackle...

11 January 2020

From: Features

Property Natter: the most revolutionary software product on the market?

First things first, a big happy New Year to everyone. Welcome to 2020! It looks set to be another interesting year...

04 January 2020

From: Features

Sale of house blocked by judge until owner pays council fine

An unlicensed landlord who let out rooms with dangerous electrics and refused to pay a civil fine, has been told he...

12 December 2019

From: Breaking News

Bizarre: Humberts website displays false number for customers

Humberts has signed off in bizarre style leaving only false contact details on its website. The historic agency - which closed several...

10 December 2019

From: Breaking News

Prime London new build sales plummet even before SDLT surcharge

The latest figures from investment consultancy London Central Portfolio suggests new build sales have plummeted in prime areas of the capital...

28 November 2019

From: Breaking News

PropTech Today: Is property management real estate's most undervalued area?

Last week, it was announced that Plentific, the London-based tenant experience, has raised $32 million in Series B funding. Plentific’s model sees...

20 November 2019

From: Breaking News

Reapit’s new platform “to take away manual grunt work” from agents

Reapit has launched a platform, cloud infrastructure and marketplace called Foundations which aims to provide “all the PropTech solutions” for agencies’...

07 November 2019

From: Breaking News

A focus on professional development could improve our industry

Being a market leader means staying on top of industry trends. The more aware you are of what's happening in the...

02 November 2019

From: Features

Introducing the purpose-driven lettings agency

Enhanced customer care strategies, relationship-building schemes, cost-cutting measures and new revenue streams can’t help the lettings industry if the fundamental underlying...

23 October 2019

From: Features

Property Natter - Day in the life of…a PropTech founder

In a revival of the Natter’s day in the life of series, I catch up with Rajeev Nayyar, managing director of...

05 October 2019

From: Features

Labour pledge to improve housing quality for military personnel

Shadow defence secretary Nia Griffiths is pledging to improve the quality of housing for serving military personnel if Labour gets into...

25 September 2019

From: Breaking News

Banned: property boss responsible for over 100,000 nuisance phone calls

A property company chief has been banned from being involved in any company for five years following a case involving over...

21 August 2019

From: Breaking News

Buyers advised to check charges and clauses in retirement schemes

A retirement development specialist is warning buyers on such schemes to beware unexpected clauses or restrictions which they may not have...

09 August 2019

From: Breaking News

How can technology help letting agents become more efficient?

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

03 August 2019

From: Features

Property Jobs Today: your Monday round up of industry moves...

Hello and welcome to this latest edition of PJT, your regular weekly column giving all the key appointments news in the...

22 July 2019

From: Breaking News

DPS adjudication case study: Rabbits and a ‘disappearing’ lawn mystery

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

29 June 2019

From: Features

PropTech Today: Six property management firms worth knowing about

I want to take the time this week to look at an area of PropTech and real estate which is seeing...

26 June 2019

From: Breaking News

Property Jobs Today - all the industry movers and shakers…

The weekend is over all-too-quickly but at least if it’s Monday, it’s Property Jobs Today - your weekly catch up with...

24 June 2019

From: Breaking News

Property Jobs Today - key moves in and about our industry

Hello and welcome to the latest edition of Property Jobs Today - the Monday slot where you can catch up with...

17 June 2019

From: Breaking News

Should the lettings process become fully digital?

It’s easy to understand why people are hesitant towards processes becoming digital. It is the fear that the digital world is...

12 June 2019

From: Features

Property Natter - talking women in property, Brexit investment and PropTech

In the first Q&A Natter for a while, I catch up with Angelica Donati - CEO of Donati Immobiliare Group, PropTech...

01 June 2019

From: Features

New ‘tech solutions group’ for agents unveils high-profile suppliers

The Innovative Collaboration Group - a collection of high-profile tech suppliers to the agency industry - has unveiled a raft of new...

30 May 2019

From: Breaking News

How you CAN increase your chargeable fees and JUSTIFY it

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

16 May 2019

From: Sponsored Content

Major agency launches lifestyle service to bolster sales and lettings income

Humberts, the agency which was one of the first to ditch High Street offices in favour of fewer larger hubs, has...

25 April 2019

From: Breaking News

Replacing leasehold with commonhold – we’re backing the campaign!

The leasehold scandal has received plenty of press coverage, with horror stories of people living in homes that are impossible to...

06 April 2019

From: Features

Love or loathe us - Britain’s best agents are the best in the world

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

23 March 2019

From: Features

Why age-proofing homes could lead to market stagnation

A survey by the Centre for Ageing Better recently showed that 72% of people want to see every new home built...

16 March 2019

From: Features

How can estate agents close the deal ‘off-grid’?

The demand for rural properties is high, and with 20.7% of England’s population in countryside areas, estate agents have a large...

02 March 2019

From: Features

Property Natter: referral fees, HIPs & Bee Gees tributes - Rob Hailstone Q & A

With the home buying and selling process firmly on the news agenda of late – everything from a possible ban on...

16 February 2019

From: Features

Common outsourcing myths busted

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

01 February 2019

From: Sponsored Content

Simon Duce, Managing Director.

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

01 February 2019

From: 60 Second Interview

PropTech Today: What next for agents if virtual assistants take over?

If Artificial Intelligence (AI) technology is as sophisticated as they say, Porter Pioneers’ launch could leave agents kicking their feet.  Those of...

23 January 2019

From: Breaking News

Does your tenant require an increased power supply?

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

12 January 2019

From: Features

Welcome to 2019: The Year of Brexit and Ban

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

02 January 2019

From: Features

What do modern renters want from letting agents?

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

05 December 2018

From: Features

Why the best PropTech isn’t expensive

PropTech has been mainstream for a few years now, and as more agents are familiar with the range of products and...

01 December 2018

From: Features

Transactions to rise in 2019 says top agent (well, after Brexit is sorted)

One of the country’s top buying agents says he expects 2019 to be a much better year than 2018 as Brexit...

29 November 2018

From: Breaking News

Could AI play a role in the lettings sector?

Artificial intelligence (AI) is playing an increasingly important role in our lives – from virtual assistants such as Amazon’s Alexa and...

20 November 2018

From: Sponsored Content

Why estate and letting agents need to futureproof their businesses

A recent 'red flag alert' report from an insolvency firm warned that the number of real estate businesses defined as being...

31 October 2018

From: Sponsored Content

Three-year tenancies - should they be compulsory?

An open rental market, where neither landlord nor tenant is in a dominant position, enables rents to rise and fall, which...

27 October 2018

From: Features

A five-point plan for buying a new agency website

Having delivered over 1,800 websites for estate agents over the last 15 years, I have come to recognise one major common...

26 September 2018

From: Features

Property Natter: are we on the verge of a cashless, paperless society?

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

25 August 2018

From: Features

Five simple ways to improve renter satisfaction

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

25 August 2018

From: Features

Four ways to get a competitive edge using technology

Running an effective property business in today’s market relies on the clever use of technology.  The right technology will make your agency...

08 August 2018

From: Features

Property Natter: a changing of the guard?

The big story to break this week in the property world was the announcement by the new owner of Humberts that...

28 July 2018

From: Features

Major online agencies unaffected by Supreme Court ruling

Major online agencies appear to be unaffected by yesterday’s Supreme Court decision over workers' rights in the so-called 'gig economy'.  Yesterday’s case concerned...

14 June 2018

From: Breaking News

Ombudsman: few agent complaints compared to those over new homes

One of the three official redress bodies serving the estate and lettings agency industry has conducted a survey of complaints across...

02 May 2018

From: Breaking News

Agents' PropTech Toolshed: Marvellous maintenance

Just like that, the Easter Bank Holiday has come and gone and I find myself now looking ahead to the Summer.  The...

07 April 2018

From: Features

Could embracing Commonhold put an end to leasehold nightmare?

At any given moment it’s difficult to say which issue dominates our marketplace, but I think it’s fair to acknowledge during...

31 March 2018

From: Features

PropTech Today: Is AI set to transform the world of property?

Last week, a story was published by CNBC about a couple who sold their home, for above the asking price, without...

28 March 2018

From: Breaking News

Agents' PropTech Toolshed: The progression of sales progression

Three weeks has flown by (I missed an early deadline last week - apologies) and I find myself writing the next...

24 March 2018

From: Features

Government launches surprise consultation on property redress

The government has launched a surprise consultation on the creation of a new redress system for customers of agents and others...

18 February 2018

From: Breaking News

Rental market analysis: what is the outlook for 2018?

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...

08 February 2018

From: Sponsored Content

PropTech Today: Creating a tech corporate culture - and a view on Countrywide

There was an excellent article, published last week, based around an interview with Chandra Dhandapani, CBRE’s chief digital and technology officer.  The...

24 January 2018

From: Breaking News

Property experts reveal their Autumn Budget wishlist

The housing industry has set out a list of demands in advance of the government’s hotly anticipated Autumn Budget on Wednesday.  Despite...

18 November 2017

From: Features

Selling ‘off-grid’: helping agents with alternative fuels

In the UK, there are over 3.9 million homes situated in off-grid areas with no access to mains gas, so it’s...

11 November 2017

From: Features

Q&A with Moneypenny Receptionist Amanda Beck

What is your experience in the property industry? I worked in estate agency for 12 years before joining Moneypenny and really enjoyed...

09 October 2017

From: Sponsored Content

Can estate management open doors for letting agents?

The UK is home to four million leasehold properties in private ownership, according to government figures. The majority of which require...

30 September 2017

From: Features

When you add up the costs, it can be miles cheaper to lease a car

Not so long ago, new UK car sales were racing ahead, fuelled by confidence in the economic recovery, but car production...

19 August 2017

From: Features

Revealed - why so few older owners move home, despite difficulties

New research gives an insight into the difficulties that older home owners have coping with their properties - and highlights the...

31 May 2017

From: Breaking News

Finding a safe home for hard-earned income

By Wednesday April 19th, a UK citizen, on an average income, had earned £7,789 from their day job so far this...

22 April 2017

From: Features

Agents Do Charity - the never-mind-the-ballots edition

There’s no sign yet that the snap General Election is distracting our industry from continuing its fine record of doing good...

21 April 2017

From: Breaking News

Why ‘let only’ has been given the last rites

Dust off your black tie and grab a tissue as we’re entering a period of mourning. It’s a bold claim, but...

18 March 2017

From: Features

Budget 2017: Pleas for reform fall on deaf ears

Chancellor Philip Hammond delivered his first Budget this week pledging extra funding for the NHS, transport in the Midlands and the...

11 March 2017

From: Features

How can estate agents secure more new build housing instructions?

Lots of people buy new-build due to the perceived lack of hassle with maintenance, as they are built to the latest...

28 January 2017

From: Features

A short-term lettings storm at the seaside

The south’s seaside resorts are stealing the headlines for all the wrong reasons and at the heart of the troublesome issue...

28 January 2017

From: Features

Property Natter: Q & A with Countrywide’s Sam Tyrer

A post-Christmas treat this week, as I carry out a Q & A with one of the leading figures in property,...

14 January 2017

From: Features

Are landlords about to ditch letting agents and go it alone?

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...

09 December 2016

From: Features

Why are you so understaffed on a Tuesday?

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

12 November 2016

From: Features

Redressing the wrongs of agents remains fair and impartial

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

05 November 2016

From: Features

What can the lettings industry learn from AirBnB, Vrumi and JustPark?

Barely a week goes by without news of the latest disastrous AirBnB experience suffered by an unsuspecting landlord.   Whether it’s damage...

22 July 2016

From: Features

Home Buyer Report- What is it?

It's a high quality RICS approved report, carried out by one of our RICS accredited local surveyors. The RICS HomeBuyer Survey is...

27 April 2016

From: Sponsored Content

Surge in complaints over service charges on leasehold properties

The Association of Leasehold Enfranchisement Practitioners says more leaseholders are complaining of inflated service charges for maintenance, upkeep and communal areas.  The...

27 April 2016

From: Breaking News

Tax and Buy-to-Let – how short are our memories?

We talk about the unstoppable rise of buy-to-let and forget that it was only as recently as the early 1970’s that...

08 April 2016

From: Features

The true cost of bad weather – can you afford to be unprepared?

We’ve been facing some pretty adverse weather recently. Gales, storms and terrible flooding in parts of the country have upturned the...

13 February 2016

From: Features

Countrywide chief executive says: We're in retailing, the same as Tesco

Alison Platt, the chief executive of Countrywide, has made clear her belief that the transformation of the agency group to become...

25 January 2016

From: Breaking News

Time to rebrand: lettings experts, not agents

Negativity. There’s a lot of it about in the lettings industry right now. Where you might see barriers, hurdles and more...

20 November 2015

From: Features

New legislation means letting agent training is more important than ever

With a raft of new legislation introduced recently now will be the ideal time to think about whether staff are up...

06 November 2015

From: Features

HMOs – a boom in buy-to-let or a drain on resources?

You can't help but notice that it's back to school time – the shops are full of school uniforms and pencil...

04 September 2015

From: Features

Sales division launched by lettings specialist

Cavendish Lettings is being rebranded as Cavendish Residential this month to signify its expansion into sales as well.  The move comes on...

04 September 2015

From: Breaking News

You could save Landlords money with our Emergency Assist cover

No one likes to be called and told, your boiler has broken down or a burst pipe has caused damage to...

13 August 2015

From: Sponsored Content

Property Natter: Let's embrace the social web

So, has everyone been enjoying the fine summer weather we’ve been experiencing? Oh, wait…fear not, I will attempt to inject a...

07 August 2015

From: Features

Is it a luxury or does it provide peace of mind?

Roy Fuller Managing Director at Everything Lettings says: By having in place an Out Of Hours help line such as we...

28 July 2015

From: Sponsored Content

Out of Hour cover for areas under Landlord licensing

Many Councils are now introducing Landlord Licensing within different boroughs, for those that have one of the requirements is a 24...

13 July 2015

From: Sponsored Content

Are you offering the very best service you can for your Landlords and tenants?

In today’s highly competitive market place, no company can afford to miss a business opportunity. Roy Fuller Managing Director at Everything Lettings...

25 June 2015

From: Sponsored Content

Let’s get our act together

This month has marked a real change in the way the private lettings sector is perceived - and it’s a perception...

19 June 2015

From: Features

No job too big or too small

Some companies pride themselves on being able to accommodate customers of all kinds. “No job too big or too small,” they...

02 June 2015

From: Sponsored Content

What can you get for just £25 per week

Roy Fuller, owner at Everything Lettings’, says:  for just £25 per week you can have in place our emergency helpline 365...

21 May 2015

From: Sponsored Content

Not Invested In Light Panels Yet

Not Invested In Light Panels Yet In this economical climate you might think that investing in new window displays is a...

11 May 2015

From: Sponsored Content

Tory housing chief says Right To Buy 'is risky'

Former Conservative housing minister Kris Hopkins warned two years ago that allowing housing associations to sell their stock was a policy...

22 April 2015

From: Breaking News

Huge rise in referrals to The Property Ombudsman

There was a whopping 42 per cent rise in referrals to The Property Ombudsman last year according to the annual report...

21 April 2015

From: Breaking News

Zero Deposit Zero Deposit Zero Deposit