Archive

We’re officially transitioning to summer – marked by the clocks going forward and warmer weather – just as restrictions start to...

One of the industry’s leading consultants has calculated staff turnover rates at the country’s leading estate agencies. Christopher Watkin, the consultant who...

Today is the day that non-essential retail reopens as part of the government's roadmap out of lockdown. For the majority of the...

There’s been a drop of no less than 16,000 in the number of physical viewings over the past year thanks to just...

Licensing of the short-term lets sector in Scotland was due to be introduced next month. However, it was recently announced that...

Targeting the specialist student rental market can be rewarding for letting agents and landlords if they take the right approach. The current...

We recently launched our state of the property nation survey – a two-minute poll designed to give estate and letting agents...

Unsurprisingly it’s been a busy few months in the property market so far this year, and a busy few months in...

On Monday, we launched our state of the property nation survey – a 14-question poll designed to give estate and letting...

Who are you and what does it say on your business card? Hi, I’m Kersteen McConnell and I am a Business Development...

From 4 May 2021, your agency could be blocked from charging late fees, compounding interest on missing rent and taking any...

On Monday next week, Estate Agent Today will launch its state of the property nation survey, a 14-question poll for UK...

Uncertain market means additional revenue streams are more important than ever The last year has been an uncertain period for many business...

Last year saw a monumental shift in almost every aspect of our lives: not least the way we work, socialise and...

Propertymark has set out a four point strategy for the future of the organisation. The body - which encompasses the National Association...

It might be tempting during the pandemic to focus simply on the business, yet many agents have been turning their attention...

Who are you and what does it say on your business card?  Dan Muir, Area Sales Manager, LetsBid Property What is LetsBid and...

Who are you and what does it say on your business card?  Jake Field - Area Sales Manager What is lets bid Property...

When I joined Zoopla, I took the same approach that I always take whenever I enter a new sector: I was...

  Who are you and what does it say on your business card?  Mark Meyer, CEO, Meyers Franchising What is Meyers and what...

In a video interview for Letting Agent Today, property professional Chris Buckler speaks to Mike Dawson, Group Head of Sales at...

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

Fixflo’s webinar on February 9 saw an industry panel debate 2021’s threats and opportunities for letting agents. The panel discussed a range...

Members of Propertymark are left wondering today what if any future there is for the industry’s trade body. The shock resignation yesterday...

Knowing adjudication terms and phrases can make all the difference in a deposit dispute. The DPS has been helping landlords and letting...

A huge number of additional transactions completing in the next few weeks due to the stamp duty holiday provides estate agents...

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...

The impact of the Covid-19 pandemic and shifting tenant requirements are reinforcing the need for good broadband in the rental market...

Since the outbreak of the pandemic, we have all seen a dramatic change in that way that we live and work,...

The ongoing Covid-19 pandemic has changed the way we evaluate our lives and, looking more specifically at the property market, it...

As we now find ourselves in the UK’s third national lockdown in 10 months, what tenants want, and need from their...

Who are you and what does it say on your business card? I am the General Manager of Ravensworth, which is what...

There is little doubt that the last year was one which none of us will easily forget both personally and professionally....

Propertymark, combining both the National Association of Estate Agents and the Association of Residential Letting Agents, claims to speak for the...

Propertymark, the overarching body aiming to bring five different associations (ARLA, NAEA, NAVA, ICBA and APIP) into a single brand, was...

Propertymark is the only agency trade body with sufficient influence on, and links with, government to achieve major gains for the...

The ‘future of residential’ is a huge term to contend with but one that was addressed last week through our RE:Connect...

Over the last 20 years, the growth of online property portals – including Zoopla, Rightmove and PrimeLocation – has transformed the...

January presents an opportune time for agency leaders to resolve and plan for resilience, performance and growth in 2021. With most of...

There’s a call this morning for estate and letting agents to regard the physical viewing of any property on sale or...

Agents and the housing market in England are still in business even during the third national lockdown which begins on Wednesday and...

The government is considering stricter tier structures for the coming weeks as the number of Coronavirus infections continues to rise. There is...

Following a turbulent 2020 in which the property market and the professionals working within it excelled in the face of unprecedented...

Many agents have been operating under Tier 4 Coronavirus restrictions for some days, but today sees another 20 million residents in...

Propertymark has told the government that it needs to introduce overarching regulation of agents now, because existing piecemeal provisions are unmanageable...

An agency operating in the new Tier 4 area has abandoned viewings and visits to homes until New Year, even though the...

The Westminster government has published extensive guidance on the operation of the new Tier 4 Coronavirus restrictions in England. This includes a...

The housing market is to stay open across the UK, including in the new Tier 4 areas of England. An announcement from Housing Secretary...

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...

Ever since the initial ripples of innovation in the 1990s, PropTech has proceeded to reshape our market beyond recognition; going on...

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...

Around half of all estate agencies selling homes for £5m or more have not even registered for anti-money laundering processes, and/or...

The coronavirus pandemic has somewhat eclipsed Brexit this year – which is no mean feat. Cast your mind back to pre-Covid...

Deposit disputes can be time-consuming and difficult for all parties involved whether it be a letting agent, landlord, or tenant. Although at...

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...

As what now seems like a common occurrence everything has changed again since I last sat down to write about the...

Who are you and what does it say on your business card? Vicky Quinn-Campbell – Sales and Marketing Director What is ‘company name’...

Tenants, landlords, agents, and house buyers all breathed a sigh of relief on Halloween when the government announced that home moves...

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

The second England-wide lockdown is here. The good news is that this time round, the property market remains open for business,...

Property is considered to be a safe investment. The buy-to-let market is booming, fuelled by a generation unable to get on...

As lockdown – Season 2, the sequel no one asked for – gets underway in England, landlords, tenants and agents will...

The UK lettings market is no stranger to technology. But only a few of the early initiatives have remained, and landlords...

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...

Over a fifth of key businesses say they do not trust any element at all of automated anti-money laundering checks and...

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

The government has unveiled the public health regulations which will underpin the second national lockdown in England - and the exemptions...

Boomin is to levy a traditional monthly fee for estate and letting agents listing on the site, in line with other...

The housing market is to remain open in the four week lockdown in England. The Ministry of Housing, Communities and Local Government...

Housing Minister Christopher Pincher announced that the introduction of the Renters' Reform Bill will be delayed for an indefinite period due...

Clear communication and common-sense actions by landlords, letting agents and students at the start of a tenancy can drastically improve the...

A progress report on the Regulation of Property Agents recommendations will be made today by a key RoPA committee member, Mark...

I was asked recently, how can an agent generate more landlord leads? Well that got me thinking, firstly, we have to...

It’s no surprise to hear that the property market has seen a lot of change across 2020, with ups and downs...

The property market has bounced back with all of the expected resilience and flexibility that is its hallmark since it reopened...

Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....

In recent years, the extent and role of the private rented sector (PRS) in the housing market has seen significant changes. The...

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...

Who are you and what does it say on your business card? I am James D. Marshall, Founder and CEO of Pupil. What...

Book review by Graham Norwood, editor of Estate Agent Today, Letting Agent Today and Landlord Today. If a letting agent wants to...

When letting agents are preparing to migrate from one piece of client accounting software to another, it can sometimes seem like...

2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...

An estate agency in Lancashire has been taken over by a hotel group, which pledges to expand and create more jobs. Mikhail...

Let’s be honest: things are getting just a little tougher aren’t they?  We’re delighted to say that the spirit of the industry...

Lifesycle, the platform built by Iceberg Digital to help estate and letting agents work smarter, continues to launch new features and...

OnTheMarket’s latest trading update shows a significant rise in revenue but agency branch membership numbers stalling. Revenue was up 28 per cent...

The latest government rules combined with the Prime Minister’s recent address to the nation is clear – tougher measures are required...

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 have been in place for several months now. While letting...

Two independent agencies in London have joined forces to form a 'full circle' service for developers, promising to transform the property...

Who are you and what does it say on your business card? Lee Rix - Head of Business Development What is ‘company name’...

Propertymark, which will from later this year combine both the National Association of Estate Agents and the Association of Residential Letting...

Despite the recent effects of the Covid-19 pandemic, there is still much opportunity in the market for letting agents to grow...

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

For a number of years now, predictions have been made that one of the major tech giants will eventually enter the...

If you’re in any way connected to estate agency all it takes is a quick glance at Facebook or LinkedIn to...

The letting industry has come a long way over the past few years, embracing regulation and taking pride in doing good...

Be proactive, have a plan, and keep prospecting.  After the easing of lockdown measures, it’s safe to say the property market picked...

It’s no surprise the mainstream news remains dominated by coronavirus - not so much the actual effect of it right now,...

Whilst Estate and Letting Agents have adapted their operations during COVID-19, to ensure safer working practices under Government guidance, ‘virtual property...

Who are you and what does it say on your business card? Stewart McRae, Sales Director at CoreLogic UK What is ‘company name’...

The ban on evictions was due to end earlier this month, but following a last-minute U-turn from the government, it has...

Since June 1, under The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, landlords in England have been...

A new portal launches today with 100,000 listings and a pledge to target buyers largely ignored by established websites - investors. It’s...

Letting agents are struggling to open new bank accounts and even large established letting agents with a long history of trading...

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

The new portal OpenBrix, which is powered by Blockchain, has revealed its fee structure ahead of its formal launch on September...

What do General Electric, IBM, Microsoft, and WhatsApp have in common? Yes, they are American companies that boasted revenues of $50...

Do you want to run the newly-merged Propertymark, embracing both the National Association of Estate Agents and the Association of Residential Letting...

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

Propertymark is working with an organisation called the Domestic Abuse Housing Alliance to inform agents how to sport signs and respond...

An eight day court hearing kicks off this morning as the Financial Conduct Authority begins a test case regarding Business Interruption...

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...

The ESTAS Group says it will combine its awards events for agents, conveyancers and mortgage brokers in one ceremony in May...

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...

Most letting agents don’t set up a business to become accountants but losing control of client money poses serious risks for...

Who are you and what does it say on your business card? I'm Darren Loftus and it says Commercial Director on...

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

Over the last few years, there have been a number of high-profile court cases in which renters took action against letting...

Who are you and what does it say on your business card? My name is Tom Harrington and I’m the founder and...

Letting agents up and down the country have undoubtedly felt the financial strain added by the outbreak of COVID19. Whilst this will continue,...

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

A food packaging manufacturer is re-shaping its production line to make PPE equipment which it is selling to estate and letting...

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

Housing Secretary Robert Jenrick is expected to announce tomorrow that the housing market in England can resume with estate and letting...

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

In these unprecedented times, Tenancy Deposit Scheme (TDS) aims to reassure letting agents, landlords and tenants on any legislative changes, relating...

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

A six-point guide is to be issued today to agents reopening offices when the government gives the go ahead, possibly in...

The Say No To Rightmove campaign, which expects to have some 3,000 offices signed up by the end of the month,...

One of the most important aspects of being a successful and profitable agent is selecting the right tenants. The industry manages this...

Hello, this is the final Conquering Corona for the week as we continue to help agents with advice and guidance through...

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...

Good morning and welcome to today’s edition, helping agents find a way through the Coronavirus crisis by sharing information with the...

The NAEA and ARLA have jointly written to the government asking it to include agents’ commission in its plans to help those financially...

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...

Hello and welcome to our latest update… we’re probably not yet getting used to these unusual times but we hope this...

In response to the current coronavirus pandemic, which is having such an impact on all parts of life, including the property...

Estate and lettings agencies that have closed temporarily as a result of the Coronavirus lockdown are to be to exempted from...

Hello and welcome to today’s Conquering Corona, our guide to the latest information to help agents and the rest of the...

Hello: so much has happened since the last Conquering Corona column . Before we get on with it, a reminder to...

Hello - here we are with Friday’s help and advice.  A reminder, if you need it, that we want to share your...

One of Britain’s most outspoken and high profile agents has quit Rightmove in spectacular fashion, using an open letter to the...

Rightmove is offering some of its agents a deferred payment option. An announcement this morning says: "While sales agreed pipelines have strengthened following...

Who are you and what does it say on your business card? My name is Jon Notley and I am the co-founder...

With confirmation that Section 21 will be scrapped, how can agents get ready for life after no-fault evictions? The short answer is...

Who are you and what does it say on your business card? Nick Lyons CEO What is No Letting Go and what does it...

The author of dramatic reform proposals for estate agents has given a clear message to ministers - Get On With It!  Lord...

By now, most letting agents and landlords will have heard about the draft legislation laid in Parliament concerning a mandatory minimum...

Trading Standards says agents must include more “material information” in property details even if this may not be a wholly positive...

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

The threat of Coronavirus is beginning to make an impact in the world of property. The Cushman & Wakefield agency announced overnight that...

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

Who are you? Jed Topping, Business Development Executive for Virgin Media How can sales and letting agents work with Virgin Media to earn extra revenue?...

The government has dismissed a request from the NAEA and ARLA Propertymark to review business rates for agency offices on High...

A number of estate agents have recently received phishing emails, fraudulently claiming to be from the main portals and trying to...

Who are you and what does it say on your business card? Joanne (Jo) Tattum. Channel Manager - Property What is Moneypenny and...

At Agents Giving, we work with estate and letting agents and suppliers across the UK to encourage, support and promote your...

  Who are you and what does it say on your business card? Catherine Shinerock - ARO Account Manager What is your ‘company name’...

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

The chair of the working group introducing mandatory examinations and qualifications for estate and letting agents says senior politicians will meet...

Here’s a reminder of some news we broke last week - the hugely-respected Phil Spencer starts a regular column for the...

It is possible that agents and their business partners in the conveyancing, mortgage and survey industries could be obliged to have...

The hugely-respected Phil Spencer is to write a regular column for the industry on Estate Agent Today under the auspices of...

Welcome to this week’s charity round-up, where we include a possible kick-start to your fund-raising efforts for 2020. Whatever you’re doing this...

The NAEA and ARLA have written a joint letter to government on the impact of business rates on High Street agency...

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...

Barbers Estate & Letting Agents in Shropshire doing more than most on the industry to go green. It’s teamed up with TerraCycle,...

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

A property portal says that it’s going to remain free to list for estate and letting agents - and that pledge...

Who are you and what does it say on your business card? Emily Hawthorne, mio Account Manager for the South West of...

After a year dogged by Brexit deadlock, political turmoil, and slow growth, estate agents’ confidence in the property market hit a...

The government introduced the Fifth EU Money Laundering Directive into UK law just before Christmas - and it has a significant implication for...

It's been two years since the SDL Group launched its franchise block management business, SDL Property Partners, the first of its...

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

Who are you and what does it say on your business card? Emma Vigus, Managing Director of mio What is mio and what...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

Who are you and what does it say on your business card? Michelle O’Brien, mio Account Manager for Home Counties North What is...

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...

ESTAS, the national customer service award scheme which recognises estate and letting agents,  conveyancers and mortgage advisors, has now fully launched...

Who are you and what does it say on your business card?  Jason Wilson, mio Account Manager What is mio and what does...

The National Association of Estate Agents and the Association of Residential Letting Agents have issued their manifesto for next month’s General...

The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...

Who are you and what does it say on your business card? Milton Rodosthenous, Director of Equity and Capital & LetsBid Property.  What...

In recent months, we’ve seen headlines dominated by changes to tenancy rules, government consultations and more than a few scare stories. Landlords...

A service has launched for estate and letting agents to copy and paste a widget into online advertisements free of charge. It...

News broke last weekend of a further online estate agency casualty as letting agent Upad announced on its website that it...

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

The boss of a 15+ branch estate agency group has explained how he thinks regulation could 'ruin' the estate agency industry. Simon...

Raise more money for your charity with help from the industry charity – Agents Giving. At Agents Giving we work with estate and...

Who are you and what does it say on your business card? David Masters – Account Manager for the Midlands What is ‘company...

Halloween is just over three weeks away and while the government prepares for the planned departure from the EU on the...

We know that the tenant fee ban has cost letting agents dearly, with an estimated loss of £300 million paid to...

I want to take the time this week to talk about PropTech startups and how they can often be seen to...

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

The collapse of Thomas Cook, widely seen as failing modernise with the expectations of modern shoppers, is a clear lesson for...

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

Two PropTech advocates have launched a podcast series telling agents how to improve their businesses. One of the couple is Mark Worrall,...

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

Professional client account solutions for modern letting agents Letting agents will need to come up with new ways to manage client money...

A new PropTech online platform called BestAgent Property Marketplace is to launch next year following a series of 12 meetings this autumn. It...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Who are you and what does it say on your business card? I’m Tony Strover. On my business card it says...

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

A new service which launched in June and pledged to provide estate and letting agents with “game changing” access to property...

Recently a number of politicians and charities have been calling for the introduction of rent controls or rent freezes in the...

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

A Leicestershire estate and lettings agent has expanded after buying Barrow Upon Soar-based Strawberry Lettings and Sales.  Berkley Estate & Letting Agents...

It is now over two months since the introduction of the ban on fees charged to tenants, leaving letting agents with...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

Sometimes having prior knowledge of a stressful event can be more stressful than the event itself, just look at Brexit for...

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

 – use technology to build a trusted brand as a people-focused custodian of client money Non-stop regulatory changes in the industry are...

Who are you and what does it say on your business card? That depends on which business card. One says ‘Properganda PR,...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Who are you and what does it say on your business card? I’m Mark Worrall the co-founder of love2move What is love2move and...

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

Hello and welcome to the latest edition of Property Jobs Today - the Monday slot where you can catch up with...

Figures released from OnTheMarket this morning suggest that its conversion programme for agents shifting from free deals to paid membership is...

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

A new service which aims to provide estate and letting agents with what it calls “game changing” access to property data...

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

In today’s crowded property marketplace, the needs of tenants have changed. With a greater emphasis on quality of living, tenants are increasingly...

In a surprising announcement overnight, housing minister Kit Malthouse says he is standing to become the Conservative party leader and next...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

With a mere matter of weeks until the Tenant Fees Act comes in to effect, I can’t help but wonder just...

Who are you and what does it say on your business card? Jake Gready Managing Director NEXA Bristol What services do you provide? buying - selling...

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

The new independent estate and letting agents’ body, the FIA, has unveiled what it calls an exclusive online training platform for...

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

Foxtons and Quintain have both recently made an important decision about their technological innovation, the same decision must also be made...

Campaigning groups like Generation Rent and Shelter like to think they are simultaneously edgy and radical; likewise some think tanks believe...

Many estate and letting agents are receiving more leads through OnTheMarket than through Rightmove, the challenger portal claims - and it...

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

A high profile agent has written a robust defence of the industry following a critical article in a business newspaper - but...

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...

Last week, the Ministry for Housing, Communities and Local Government announced a number of measures aimed at further tackling homelessness, including...

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

Who are you? Mikus Opelts, CEO of Giraffe360 What is Giraffe360 and what does it do? Giraffe360 is a unique digital photography subscription service...

Instagram (or, as the younger generation would have it, Insta) is, by any measure, massive.  Only launched in October 2010, it’s a...

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

The monthly index of house price changes in Britain’s major cities, for many years operated under the Hometrack banner, has been...

If you want an engaging page-turner novel for cold winter evenings, my recommendation is Our House by Louise Candlish, a bestseller...

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

A new report from Zoopla claims very nearly a third of buyers want to know the street - or even the...

A survey of 6,000 members of the public and 660 estate and letting agents has revealed some striking findings about how...

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

It’s the word on everyone’s lips: after two and a half years of debate, and months before that leading up to...

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....