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KEYWORD "Letting Agents" - 734 RESULTS
Rental Sector Enforcement - time to pull our fingers out

Within weeks the focus of the industry will be on the White Paper to be issued on rental reform before Christmas. Let’s...

16 October 2021

From: Features

Laying out a welcome mat for Airbnb - a breath of fresh air for deals

There are plenty in the estate agency and lettings world who don’t like the concept of Airbnb and similar enterprises. But they...

16 October 2021

From: Features

PropTech Today - how can tech help the smooth running of tenancies?

There are a huge array of products and services covering the entire journey of lettings, from prospecting all the way through to...

22 September 2021

From: Breaking News

360° virtual tours require GDPR and CPR compliance

As virtual tours start to get even more popular, and in some cases become the norm for the majority of letting...

18 September 2021

From: Features

Agents Do Charity – pies in faces, Agent Rainmaker and Three Peaks heroics

It’s been a dramatic week in the world of politics – and this has led to another new Housing Secretary, in...

17 September 2021

From: Breaking News

Stamp duty surge - why it's important for homes to have good broadband and TV packages

The end of the stamp duty holiday, which was introduced in July 2020, is now only a few weeks away. The upcoming...

16 September 2021

From: Sponsored Content

How estate agents can ensure success in the fourth quarter of 2021

The worst of the Covid-19 pandemic appears to be firmly in the rear-view mirror as we move into the last quarter...

15 September 2021

From: Features

How can letting agents help tenants with rent arrears?

Almost a million tenants have built up rent arrears since March 2020, according to research by National Residential Landlords Association (NRLA)....

15 September 2021

From: Features

Property Natter: talking the secret to good photography and working for Foxtons

Good property marketing photos have arguably never been more important in an increasingly visual and tech-led world. We saw just the...

11 September 2021

From: Features

Q&A – why pre-tenancy management should be a must for agents

Agents are always on the lookout to save time and money wherever they can, to improve, streamline and enhance their business. And...

11 September 2021

From: Features

Tenant referencing - how digital should your agency go?

Over the last three years there has been a quiet revolution in the tenant referencing market. Starting with the 2019 tenant...

08 September 2021

From: Features

Admin staff: the cornerstones to an effective agency

Admin teams in most businesses are often the lynchpins that ensure compliance and deal with issues in order to keep the...

14 August 2021

From: Features

Fixflo and MRI – A shared philosophy makes for a strong partnership

Guided by our philosophy of being open and connected, at MRI we are constantly evolving and developing relationships and partnerships with...

11 August 2021

From: Features

Former Propertymark chief executive turns up in new property role

Tim Balcon, who lasted just four months in the role of Propertymark chief executive before a mystery resignation, has now become...

11 August 2021

From: Breaking News

No appetite amongst agents for charging for viewings - Propertymark

NAEA Propertymark says there’s no appetite that it can see amongst its representatives across the UK for charging people £30 for...

02 August 2021

From: Breaking News

An interview with Ben Ridgway, Managing Director of iamproperty

Ben Ridgway gives his views on the current market, material information and PropTech for agents. What is your current view of the...

21 July 2021

From: Features

Property Natter: how can agents ensure they don’t suffer costly missed opportunities?

Let it never be said that this column isn’t here to help out agents directly. In this week’s Natter, I speak...

17 July 2021

From: Features

Why fast TV and broadband will remain highly important post-lockdown

As we slowly ease out of lockdown and back to something closer to normality, some legacies of the pandemic will be...

08 July 2021

From: Sponsored Content

Interview with Matt Ratliff, CTO at Sort Group

Who are you and what does it say on your business card? Matt Ratliff, Chief Technology Officer of Sort Group. How has your...

07 July 2021

From: 60 Second Interview

Jamie Cooke, Co-Founder and Managing Director at iamsold, part of the iamproperty group

Who are you and what does it say on your business card? I’m Jamie Cooke, Co-Founder and Managing Director of iamsold, part...

06 July 2021

From: 60 Second Interview

Exclusive: interview with Angela Davey, ARLA Propertymark's President

Last weekend we spoke with Liana Loporto, NAEA Propertymark’s president, in an exclusive interview. Here we follow that up with an...

26 June 2021

From: Features

PropTech and the future of remote working

Working from home used to get a bad rap. With the phrase mocked as ‘shirking from home’, homeworkers were often seen...

23 June 2021

From: Features

PropTech Today: automating lettings - challenges and opportunities

As agents, we’ve finally got used to the word PropTech - some of us even like it! What’s more, PropTech has,...

23 June 2021

From: Breaking News

Thom Hudson, photographer at Meyers Estate Agents

Who are you and what does it say on your business card?  Thom Hudson, photographer at Meyers Estate Agents What is Meyers...

22 June 2021

From: 60 Second Interview

Chris Hodgkinson, Managing Director at HBB Solutions

Who are you and what does it say on your business card? Well I rarely use them now! Chris Hodgkinson, Managing Director What...

16 June 2021

From: 60 Second Interview

How Open Banking will transform the lettings industry

Banking has gone through radical changes in the past few years, in step with technology and the sheer amount we can...

29 May 2021

From: Features

In Conversation Today – ‘I've always believed agents should be regulated’

In this week’s In Conversation Today, I am delighted to chat with Lucy Morton, Head of Residential Agency at JLL, about...

27 May 2021

From: Breaking News

Agents - solve this problem to win the busy market

Before you read on, ask yourself, how many times did you hear “we want to move, but just we can’t find...

26 May 2021

From: Features

‘Transform home buying for good’ is goal of new strategic partnership

Digital marketing agency Angels Media and digital platform Gazeal have announced an exclusive strategic partnership to help improve and speed up...

25 May 2021

From: Breaking News

Q&A with Jerry Walters – why the AML clock is ticking for letting agents

With property fraud on the rise and an ever-increasing number of transactions taking place in the lettings sector, having strict anti-money laundering...

22 May 2021

From: Features

Two years on - how can agents comply with the Tenant Fees Act?

It’s nearly two years since The Tenant Fees Act came into force for tenancies in England. On 1 June 2019 it...

19 May 2021

From: Features

Trading Standards to recommend changes to ‘material info’ on listings

The Trading Standards agency team has outlined to Estate Agent Today the process it will follow to improve what it calls...

18 May 2021

From: Breaking News

Property Details - new dispute over what should be included

The controversial demands of Trading Standards for more “material information” to be provided upfront in property details have been criticised by...

17 May 2021

From: Breaking News

Christopher Keen and Company Director at CDD Check Ltd.

Who are you and what does it say on your business card? Christopher Keen and Company Director  What is ‘company name’ and what...

14 May 2021

From: 60 Second Interview

 Bal Arora – Managing Director at Orlando Reid

Who are you and what does it say on your business card?  Bal Arora – Managing Director In your experience, what is the...

13 May 2021

From: 60 Second Interview

Quarterly legal and compliance updates for letting agents

On 28 April 2021, Fixflo ran the first in a series of quarterly legal update webinars with David Smith, Partner at...

12 May 2021

From: Features

Jack Reid Founding Director of Orlando Reid

Who are you and what does it say on your business card? Jack Reid Founding Director of Orlando Reid  In your experience,...

12 May 2021

From: 60 Second Interview

Ben Ridgway, Group Managing Director at iamproperty

Who are you and what does it say on your business card? I’m Ben Ridgway, Group Managing Director at iamproperty. What is iamproperty...

10 May 2021

From: 60 Second Interview

Mark Armstrong, Chief Executive Officer at Reapit

Who are you and what does it say on your business card? I am Mark Armstrong, and my business card says...

10 May 2021

From: 60 Second Interview

ASSESSING THE FUTURE FITNESS OF YOUR BUSINESS IS EVEN MORE IMPORTANT NOW

The current crisis has led to many of us to re-evaluate our lives to ensure that we put ourselves in the...

06 May 2021

From: Sponsored Content

Vote, Vote, Vote - Housing and the 2021 Local Elections

Local elections rarely set the pulse racing and this year’s poll on Thursday faces a similar problem. But this time, it’s a...

01 May 2021

From: Features

Ten useful tools to aid end of tenancy deposit deductions

The TDS annual review 2020 indicates that deposit disputes have remained low over the last year, at around 1%. This is...

24 April 2021

From: Features

Why the pandemic should not be the end for physical agency offices

I was not surprised when I came across an industry article recently citing that over half of home buyers never visit...

24 April 2021

From: Features

Five PropTech suppliers to watch - Propertymark’s ‘good for agents’ shortlist

Propertymark has shortlisted five of the 700 or so PropTech suppliers in the UK, as part of the trade body’s REACH...

23 April 2021

From: Breaking News

Consumers demand upfront property details on portals

Momentum is building for agents to provide more information on property details and portals - not wait until a prospective buyer...

21 April 2021

From: Breaking News

Trading Standards ask agents for views on ‘upfront portal information’

National Trading Standards wants agents, portals and industry groups to come up with ways to provide basic essential material information ‘upfront’.  The National...

20 April 2021

From: Breaking News

How can agents achieve smooth transactions as we ease out of lockdown?

We’re officially transitioning to summer – marked by the clocks going forward and warmer weather – just as restrictions start to...

15 April 2021

From: Sponsored Content

Revealed - staff turnover rates at leading estate agencies

One of the industry’s leading consultants has calculated staff turnover rates at the country’s leading estate agencies. Christopher Watkin, the consultant who...

13 April 2021

From: Breaking News

Phil Spencer: High Streets reopen - so what now for agency branches?

Today is the day that non-essential retail reopens as part of the government's roadmap out of lockdown. For the majority of the...

12 April 2021

From: Breaking News

Massive drop in physical viewings thanks to PropTech - claim

There’s been a drop of no less than 16,000 in the number of physical viewings over the past year thanks to just...

07 April 2021

From: Breaking News

No short-term lets regulation for now - what could this mean for the PRS?

Licensing of the short-term lets sector in Scotland was due to be introduced next month. However, it was recently announced that...

03 April 2021

From: Features

How can letting agents make the most of the student rental market in 2021?

Targeting the specialist student rental market can be rewarding for letting agents and landlords if they take the right approach. The current...

31 March 2021

From: Sponsored Content

Take our 2-minute survey! We want your views on the industry

We recently launched our state of the property nation survey – a two-minute poll designed to give estate and letting agents...

27 March 2021

From: Features

Spring lettings market update – Pets, eviction ban and landlords selling up

Unsurprisingly it’s been a busy few months in the property market so far this year, and a busy few months in...

27 March 2021

From: Features

Reminder for agents…only a few more days to fill in our survey!

On Monday, we launched our state of the property nation survey – a 14-question poll designed to give estate and letting...

25 March 2021

From: Breaking News

Kersteen McConnell, Business Development Manager for Virgin Media

Who are you and what does it say on your business card? Hi, I’m Kersteen McConnell and I am a Business Development...

23 March 2021

From: 60 Second Interview

Have tenants in arrears? You need to be aware of this new law

From 4 May 2021, your agency could be blocked from charging late fees, compounding interest on missing rent and taking any...

20 March 2021

From: Features

Eyes peeled! EAT set to launch state of the property nation survey

On Monday next week, Estate Agent Today will launch its state of the property nation survey, a 14-question poll for UK...

19 March 2021

From: Breaking News

Uncertain market means additional revenue streams are more important than ever

Uncertain market means additional revenue streams are more important than ever The last year has been an uncertain period for many business...

18 March 2021

From: Sponsored Content

The property sector needs to keep up with changing consumer behaviour

Last year saw a monumental shift in almost every aspect of our lives: not least the way we work, socialise and...

13 March 2021

From: Features

How do you think Propertymark should be run?

Propertymark has set out a four point strategy for the future of the organisation. The body - which encompasses the National Association...

09 March 2021

From: Breaking News

Letting agents unite to support others during the pandemic

It might be tempting during the pandemic to focus simply on the business, yet many agents have been turning their attention...

06 March 2021

From: Features

Dan Muir, Area Sales Manager, LetsBid Property

Who are you and what does it say on your business card?  Dan Muir, Area Sales Manager, LetsBid Property What is LetsBid and...

05 March 2021

From: 60 Second Interview

Jake Field - Area Sales Manager, LetsBid Property

Who are you and what does it say on your business card?  Jake Field - Area Sales Manager What is lets bid Property...

05 March 2021

From: 60 Second Interview

Property portals – how is the latest tech improving ROI for agents?

When I joined Zoopla, I took the same approach that I always take whenever I enter a new sector: I was...

03 March 2021

From: Features

Mark Meyer, CEO of Meyers Franchising

  Who are you and what does it say on your business card?  Mark Meyer, CEO, Meyers Franchising What is Meyers and what...

01 March 2021

From: 60 Second Interview

Video - How can agents thrive in a more tenant-centric market?

In a video interview for Letting Agent Today, property professional Chris Buckler speaks to Mike Dawson, Group Head of Sales at...

27 February 2021

From: Features

How to ensure your letting business remains compliant

Being a letting agent today means keeping up to date with the long list of rules and regulations governing how a...

20 February 2021

From: Features

Revealed - Key challenges to agency businesses in 2021

Fixflo’s webinar on February 9 saw an industry panel debate 2021’s threats and opportunities for letting agents. The panel discussed a range...

20 February 2021

From: Features

Game Over for Propertymark? What future after shock resignations?

Members of Propertymark are left wondering today what if any future there is for the industry’s trade body. The shock resignation yesterday...

18 February 2021

From: Breaking News

Revealed - the most commonly misunderstood deposit protection terms

Knowing adjudication terms and phrases can make all the difference in a deposit dispute. The DPS has been helping landlords and letting...

17 February 2021

From: Features

Stamp duty rush provides agents with opportunity to generate additional revenue

A huge number of additional transactions completing in the next few weeks due to the stamp duty holiday provides estate agents...

16 February 2021

From: Sponsored Content

Why automation could improve enforcement of PRS regulation

It’s now more than a year since the government offered an additional £4 million to councils to combat rogue landlords. At the...

13 February 2021

From: Features

Why 2021 is set to be 'the year for good broadband' in the rental market

The impact of the Covid-19 pandemic and shifting tenant requirements are reinforcing the need for good broadband in the rental market...

10 February 2021

From: Sponsored Content

How is tech changing the role of letting agents for the better?

Since the outbreak of the pandemic, we have all seen a dramatic change in that way that we live and work,...

06 February 2021

From: Features

Is letting properties sight unseen the future of the rental market?

The ongoing Covid-19 pandemic has changed the way we evaluate our lives and, looking more specifically at the property market, it...

30 January 2021

From: Features

Do you know what tenants want in 2021?

As we now find ourselves in the UK’s third national lockdown in 10 months, what tenants want, and need from their...

30 January 2021

From: Features

Graeme Edwards, General Manager at Ravensworth

Who are you and what does it say on your business card? I am the General Manager of Ravensworth, which is what...

28 January 2021

From: 60 Second Interview

Better communication will be key for agents now and in the future

There is little doubt that the last year was one which none of us will easily forget both personally and professionally....

27 January 2021

From: Features

Why are only 25% of estate agents in NAEA Propertymark?

Propertymark, combining both the National Association of Estate Agents and the Association of Residential Letting Agents, claims to speak for the...

25 January 2021

From: Breaking News

Property Natter: exclusive Q&A with Tim Balcon, Propertymark’s new CEO

Propertymark, the overarching body aiming to bring five different associations (ARLA, NAEA, NAVA, ICBA and APIP) into a single brand, was...

16 January 2021

From: Features

Propertymark says it’s only agent body with influence on government

Propertymark is the only agency trade body with sufficient influence on, and links with, government to achieve major gains for the...

15 January 2021

From: Breaking News

PropTech Today: Five sessions from RE:Connect you need to watch

The ‘future of residential’ is a huge term to contend with but one that was addressed last week through our RE:Connect...

13 January 2021

From: Breaking News

How can we improve property matchmaking beyond the online portals?

Over the last 20 years, the growth of online property portals – including Zoopla, Rightmove and PrimeLocation – has transformed the...

06 January 2021

From: PropTech & Innovation

How to make process optimisation your New Year’s resolution

January presents an opportune time for agency leaders to resolve and plan for resilience, performance and growth in 2021. With most of...

06 January 2021

From: Features

Agents have “moral obligation” to restrict physical viewings - call

There’s a call this morning for estate and letting agents to regard the physical viewing of any property on sale or...

06 January 2021

From: Breaking News

Agents CAN continue working through national lockdown

Agents and the housing market in England are still in business even during the third national lockdown which begins on Wednesday and...

05 January 2021

From: Breaking News

Tier 5 Lockdown - will housing market remain open?

The government is considering stricter tier structures for the coming weeks as the number of Coronavirus infections continues to rise. There is...

04 January 2021

From: Breaking News

Phil Spencer: What challenges lie ahead as 2021 gets underway?

Following a turbulent 2020 in which the property market and the professionals working within it excelled in the face of unprecedented...

04 January 2021

From: Breaking News

Tier 4 Reminder: All agents can continue working under these restrictions

Many agents have been operating under Tier 4 Coronavirus restrictions for some days, but today sees another 20 million residents in...

31 December 2020

From: Breaking News

Current regulation of estate agents unenforceable admits Propertymark

Propertymark has told the government that it needs to introduce overarching regulation of agents now, because existing piecemeal provisions are unmanageable...

24 December 2020

From: Breaking News

Should agents scrap viewings in Tier 4 areas? This one has...

An agency operating in the new Tier 4 area has abandoned viewings and visits to homes until New Year, even though the...

22 December 2020

From: Breaking News

Agents can work in Tier 4 as government publishes guidelines

The Westminster government has published extensive guidance on the operation of the new Tier 4 Coronavirus restrictions in England. This includes a...

21 December 2020

From: Breaking News

Housing market stays open in new Tier 4 areas

The housing market is to stay open across the UK, including in the new Tier 4 areas of England. An announcement from Housing Secretary...

20 December 2020

From: Breaking News

Property Natter - backbone of our industry – the London way

Many independents will be based in the capital, but given its size and breadth they may get drowned out even more...

19 December 2020

From: Features

How can PropTech adapt within an uncertain market?

Ever since the initial ripples of innovation in the 1990s, PropTech has proceeded to reshape our market beyond recognition; going on...

19 December 2020

From: Features

Banking barriers for start-ups and how to overcome them

Start-up letting agents looking to enter the market are finding it increasingly difficult to set up in business as banks point...

19 December 2020

From: Features

Online and super-prime agencies blasted by government report

Around half of all estate agencies selling homes for £5m or more have not even registered for anti-money laundering processes, and/or...

18 December 2020

From: Breaking News

What leaving the EU means for anti-money laundering legislation

The coronavirus pandemic has somewhat eclipsed Brexit this year – which is no mean feat. Cast your mind back to pre-Covid...

12 December 2020

From: Features

How can letting agents reduce deposit disputes?

Deposit disputes can be time-consuming and difficult for all parties involved whether it be a letting agent, landlord, or tenant. Although at...

09 December 2020

From: Features

New industry regulator could use versions of TPO codes of practice

The industry regulator who comes into force when the Regulation of Property Agents’ recommendations are adopted may take over versions of...

04 December 2020

From: Breaking News

PRS regulation - could more authorities follow the lead of Westminster?

Back in September, Westminster Council launched a new strategy to help 'protect tenants' and 'ensure they live in good-quality and well-managed...

28 November 2020

From: Features

Why agents were in a stronger position to deal with Lockdown 2.0

As what now seems like a common occurrence everything has changed again since I last sat down to write about the...

28 November 2020

From: Features

Vicky Quinn-Campbell – Sales and Marketing Director at Simply Conveyancing

Who are you and what does it say on your business card? Vicky Quinn-Campbell – Sales and Marketing Director What is ‘company name’...

27 November 2020

From: 60 Second Interview

Keeping the market moving is vital for more than just the economy

Tenants, landlords, agents, and house buyers all breathed a sigh of relief on Halloween when the government announced that home moves...

21 November 2020

From: Features

Top 10 things to consider before picking rental payment PropTech

According to the annual Property Week PropTech survey, almost 48% of property businesses had tested new technology because of the COVID-19...

14 November 2020

From: Features

What lessons did agents learn from the first lockdown?

The second England-wide lockdown is here. The good news is that this time round, the property market remains open for business,...

14 November 2020

From: Features

Covid-19 and the potential impact on the buy-to-let market

Property is considered to be a safe investment. The buy-to-let market is booming, fuelled by a generation unable to get on...

13 November 2020

From: Sponsored Content

Evictions law – get specialist advice if you’re unsure

As lockdown – Season 2, the sequel no one asked for – gets underway in England, landlords, tenants and agents will...

10 November 2020

From: Sponsored Content

Lettings 2.0 - technology alone isn’t the answer

The UK lettings market is no stranger to technology. But only a few of the early initiatives have remained, and landlords...

07 November 2020

From: Features

Four revenue generation tips for letting agents

What are the best ways for a letting agency to generate additional revenue and stay ahead of the competition? Management fees are...

07 November 2020

From: Features

Many firms sceptical of automated anti-money laundering systems

Over a fifth of key businesses say they do not trust any element at all of automated anti-money laundering checks and...

06 November 2020

From: Breaking News

How can Open Banking benefit landlords and letting agents?

Letting agents and landlords have faced huge change and uncertainty this year, with Covid-19 the major driver. But even before the...

05 November 2020

From: PropTech & Innovation

New official guidance: What agents can do in lockdown

The government has unveiled the public health regulations which will underpin the second national lockdown in England - and the exemptions...

04 November 2020

From: Breaking News

Boomin portal reveals how agents will be charged for listings

Boomin is to levy a traditional monthly fee for estate and letting agents listing on the site, in line with other...

03 November 2020

From: Breaking News

Confirmed: Housing market stays open during national lockdown

The housing market is to remain open in the four week lockdown in England. The Ministry of Housing, Communities and Local Government...

31 October 2020

From: Breaking News

Renters' Reform Bill delay - what does it mean for the lettings market?

Housing Minister Christopher Pincher announced that the introduction of the Renters' Reform Bill will be delayed for an indefinite period due...

31 October 2020

From: Features

Common sense tips for dealing with student tenants

Clear communication and common-sense actions by landlords, letting agents and students at the start of a tenancy can drastically improve the...

31 October 2020

From: Features

Regulation of Property Agents - update for industry expected today

A progress report on the Regulation of Property Agents recommendations will be made today by a key RoPA committee member, Mark...

28 October 2020

From: Breaking News

How to Reach More Landlords Part 1

I was asked recently, how can an agent generate more landlord leads? Well that got me thinking, firstly, we have to...

27 October 2020

From: Marketing & Social Media

Market analysis – why it’s all change in the rental sector

It’s no surprise to hear that the property market has seen a lot of change across 2020, with ups and downs...

26 October 2020

From: Features

Property Natter: why diversification is the spice of life for agents

The property market has bounced back with all of the expected resilience and flexibility that is its hallmark since it reopened...

24 October 2020

From: Features

Six ways innovation is transforming the lettings sector

Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary government restrictions brought in to manage the pandemic....

24 October 2020

From: Features

Latest legislation – how can agents and landlords be compliant?

In recent years, the extent and role of the private rented sector (PRS) in the housing market has seen significant changes. The...

24 October 2020

From: Features

Top tips - how can agents provide a 24/7 remote service?

The Covid-19 pandemic has impacted the way every industry operates and the property sector is no exception. Following an enforced seven-week...

23 October 2020

From: Sponsored Content

James D. Marshall, Founder and CEO of Pupil

Who are you and what does it say on your business card? I am James D. Marshall, Founder and CEO of Pupil. What...

22 October 2020

From: 60 Second Interview

Book review of ‘Parasite - The Secret Diary of a Landlord’

Book review by Graham Norwood, editor of Estate Agent Today, Letting Agent Today and Landlord Today. If a letting agent wants to...

17 October 2020

From: Features

How to make client accounting software migration a breeze

When letting agents are preparing to migrate from one piece of client accounting software to another, it can sometimes seem like...

17 October 2020

From: Features

Electronic signatures are helping agents to weather the 2020 storm

2020 has definitely been a year of change. With little warning, the pandemic disrupted the day-to-day operations of almost every industry...

17 October 2020

From: Features

Agency bought by hotel group pledging jobs growth

An estate agency in Lancashire has been taken over by a hotel group, which pledges to expand and create more jobs. Mikhail...

16 October 2020

From: Breaking News

Agents Do Charity - even as things get just a little tougher…

Let’s be honest: things are getting just a little tougher aren’t they?  We’re delighted to say that the spirit of the industry...

16 October 2020

From: Breaking News

Part-time agent outperforms full-time counterpart with Lifesycle

Lifesycle, the platform built by Iceberg Digital to help estate and letting agents work smarter, continues to launch new features and...

14 October 2020

From: Breaking News

Big revenue rise for OnTheMarket but agent numbers stalling

OnTheMarket’s latest trading update shows a significant rise in revenue but agency branch membership numbers stalling. Revenue was up 28 per cent...

13 October 2020

From: Breaking News

How to carry out check-ins and check-outs in a Covid-compliant way

The latest government rules combined with the Prime Minister’s recent address to the nation is clear – tougher measures are required...

03 October 2020

From: Features

Electrical checks: rules for new tenancies vs existing tenancies explained

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 have been in place for several months now. While letting...

03 October 2020

From: Features

London agencies on the march with partnerships and expansion

Two independent agencies in London have joined forces to form a 'full circle' service for developers, promising to transform the property...

01 October 2020

From: Breaking News

Lee Rix - Head of Business Development AT PropCert

Who are you and what does it say on your business card? Lee Rix - Head of Business Development What is ‘company name’...

30 September 2020

From: 60 Second Interview

Propertymark names new leader for revamped organisation

Propertymark, which will from later this year combine both the National Association of Estate Agents and the Association of Residential Letting...

24 September 2020

From: Breaking News

Tips for growing your management portfolio in uncertain times

Despite the recent effects of the Covid-19 pandemic, there is still much opportunity in the market for letting agents to grow...

19 September 2020

From: Features

Safety first: five-step risk assessment for agents’ offices

With the high street open again, and the Chancellor’s temporary stamp duty holiday helping to stimulate the market, estate and letting...

19 September 2020

From: Features

Property Natter: why haven’t the Big 4 tech firms got involved with property?

For a number of years now, predictions have been made that one of the major tech giants will eventually enter the...

12 September 2020

From: Features

Insight - what’s really going on in the property market?

If you’re in any way connected to estate agency all it takes is a quick glance at Facebook or LinkedIn to...

12 September 2020

From: Features

Remain vigilant with client money as we return to the office

The letting industry has come a long way over the past few years, embracing regulation and taking pride in doing good...

09 September 2020

From: Features

Keep your market moving

Be proactive, have a plan, and keep prospecting.  After the easing of lockdown measures, it’s safe to say the property market picked...

09 September 2020

From: Sponsored Content

Autumn 2020 - seven things to watch

It’s no surprise the mainstream news remains dominated by coronavirus - not so much the actual effect of it right now,...

05 September 2020

From: Features

Which Virtual Tour? A closer look at the differences

Whilst Estate and Letting Agents have adapted their operations during COVID-19, to ensure safer working practices under Government guidance, ‘virtual property...

03 September 2020

From: Sponsored Content

Stewart McRae, Sales Director at CoreLogic UK

Who are you and what does it say on your business card? Stewart McRae, Sales Director at CoreLogic UK What is ‘company name’...

01 September 2020

From: 60 Second Interview

Agents will be crucial during extended eviction ban

The ban on evictions was due to end earlier this month, but following a last-minute U-turn from the government, it has...

29 August 2020

From: Features

Explained for agents - Electrical Safety Standards Regulations

Since June 1, under The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, landlords in England have been...

26 August 2020

From: Features

Ex-Countrywide man launches “world’s most intelligent” portal

A new portal launches today with 100,000 listings and a pledge to target buyers largely ignored by established websites - investors. It’s...

24 August 2020

From: Breaking News

Letting agents still struggling to open bank accounts

Letting agents are struggling to open new bank accounts and even large established letting agents with a long history of trading...

22 August 2020

From: Features

Revealed: What today's renters want, need and expect

Life as we know it has changed – for everybody – and what tenants want, need and expect in this post-pandemic...

15 August 2020

From: Features

New portal reveals charges to agents plus extra for multi-listing service

The new portal OpenBrix, which is powered by Blockchain, has revealed its fee structure ahead of its formal launch on September...

04 August 2020

From: Breaking News

Covid-19 is speeding up PropTech - what are you waiting for?

What do General Electric, IBM, Microsoft, and WhatsApp have in common? Yes, they are American companies that boasted revenues of $50...

29 July 2020

From: Features

Can you lead Propertymark? You have one week to apply

Do you want to run the newly-merged Propertymark, embracing both the National Association of Estate Agents and the Association of Residential Letting...

28 July 2020

From: Breaking News

Code of Practice marks welcome progress for RoPA recommendations

Earlier this month, it was revealed that property industry bodies have joined a new Code of Practice Steering Group to enact...

25 July 2020

From: Features

“Busy Bodies!” - agent slams industry leaders writing code of conduct

The new code of conduct for estate agents has been dismissed as “a waste of time” - and the senior industry...

21 July 2020

From: Breaking News

New guidance for agents on how to spot domestic abuse

Propertymark is working with an organisation called the Domestic Abuse Housing Alliance to inform agents how to sport signs and respond...

21 July 2020

From: Breaking News

See you in court! Business Interruption Insurance scandal case begins

An eight day court hearing kicks off this morning as the Financial Conduct Authority begins a test case regarding Business Interruption...

20 July 2020

From: Breaking News

Electrical checks - clarity and efficiency are crucial for compliance

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 - which require increased electrical testing in rental properties...

15 July 2020

From: Features

ESTAS combine agents, conveyancers and mortgage awards in 2021

The ESTAS Group says it will combine its awards events for agents, conveyancers and mortgage brokers in one ceremony in May...

13 July 2020

From: Breaking News

Property Natter – who are the industry’s major trade bodies?

They are the names we hear about often, pushing for this or seeking clarifications on that. They are the representatives of...

04 July 2020

From: Features

Start-ups saving letting agents time and money will thrive

As we adjust to a life post-Covid-19, letting agents, landlords, and tenants are thinking - ways to speed up the process...

24 June 2020

From: Features

Losing control of client money poses serious risks for letting agents

Most letting agents don’t set up a business to become accountants but losing control of client money poses serious risks for...

20 June 2020

From: Features

Darren Loftus, Commercial Director at OfferPal

Who are you and what does it say on your business card? I'm Darren Loftus and it says Commercial Director on...

18 June 2020

From: 60 Second Interview

Video – Phil Spencer chats to Ed Mead on PropTech, London and estate agency

In a wide-ranging video interview for his Move iQ service, Phil Spencer speaks to former agent and founder of Viewber, Ed...

06 June 2020

From: Features

PropTech is the key to dealing with post-lockdown surge

The Covid-19 crisis has forced the UK property industry to rethink the way it operates. With little warning, the pandemic disrupted the...

03 June 2020

From: Features

'No DSS' lawsuits - what do letting agents need to know?

Over the last few years, there have been a number of high-profile court cases in which renters took action against letting...

30 May 2020

From: Features

Tom Harrington, Managing Director of PropCert.

Who are you and what does it say on your business card? My name is Tom Harrington and I’m the founder and...

26 May 2020

From: 60 Second Interview

How agents can win with the new Electrical Safety Regulations

Letting agents up and down the country have undoubtedly felt the financial strain added by the outbreak of COVID19. Whilst this will continue,...

26 May 2020

From: Sponsored Content

All Change! Agents should reform ‘before government intervenes’

The industry should continue to prepare for large-scale reforms such as mandatory agency training, the licensing of agents and a new...

21 May 2020

From: Breaking News

PPE for estate agents being marketed by food packaging firm

A food packaging manufacturer is re-shaping its production line to make PPE equipment which it is selling to estate and letting...

15 May 2020

From: Breaking News

Craig Fenner, a Customer Success Director at Feefo

Who are you? I’m Craig Fenner, a Customer Success Director at Feefo.  I work directly with Feefo’s Enterprise clients to ensure they...

14 May 2020

From: 60 Second Interview

Agents in England can return to work tomorrow!

Housing Secretary Robert Jenrick is expected to announce tomorrow that the housing market in England can resume with estate and letting...

12 May 2020

From: Breaking News

Poor communication the biggest cause of Ombudsman complaints

There’s been a substantial 20 per cent rise in formal complaints about agents taken up by The Property Ombudsman.  The figures refer...

11 May 2020

From: Breaking News

What happens after the Tenant Fees Act transition period ends?

In these unprecedented times, Tenancy Deposit Scheme (TDS) aims to reassure letting agents, landlords and tenants on any legislative changes, relating...

06 May 2020

From: Features

Countrywide pleads to government to allow agents to return to work

Countrywide has added its weight to the campaign asking the government to allow agents to get back to work - and...

04 May 2020

From: Breaking News

Business Interruption Insurance Scandal: class actions begin to form

The scandal over Business Interruption Insurance policies is hotting up, with class actions being discussed against insurance firms and the Financial Conduct Authority announcing...

01 May 2020

From: Breaking News

Virtual Viewings Warning - agents should keep copies in case of dispute

The Property Ombudsman is advising agents to use virtual viewings only as a filtering process with offers being agreed only ‘subject...

01 May 2020

From: Breaking News

Plan revealed for agents to work safely when lockdown relaxes

A six-point guide is to be issued today to agents reopening offices when the government gives the go ahead, possibly in...

28 April 2020

From: Breaking News

Say No To Rightmove campaign slammed for ‘lack of long-term vision’

The Say No To Rightmove campaign, which expects to have some 3,000 offices signed up by the end of the month,...

24 April 2020

From: Breaking News

Will coronavirus affect attitudes towards referencing and rent guarantee products?

One of the most important aspects of being a successful and profitable agent is selecting the right tenants. The industry manages this...

22 April 2020

From: Features

New government advice on Corona activities, and property management tips

Hello, this is the final Conquering Corona for the week as we continue to help agents with advice and guidance through...

17 April 2020

From: Breaking News

Property People Register launched: today’s Conquering Corona

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...

08 April 2020

From: Breaking News

Conquering Corona - self-employment webinar, more PropTech offers

Good morning and welcome to today’s edition, helping agents find a way through the Coronavirus crisis by sharing information with the...

07 April 2020

From: Breaking News

NAEA/ARLA ask government to include commission in pay rescue deal

The NAEA and ARLA have jointly written to the government asking it to include agents’ commission in its plans to help those financially...

06 April 2020

From: Breaking News

Why Open Banking is the future of rental payments

Much like PropTech, Open Banking has been used as a buzzword in recent years. However, when it comes to the rental...

04 April 2020

From: Features

Corona Latest: New tenant checks, Virtual staging, Global agency impact

Hello and welcome to our latest update… we’re probably not yet getting used to these unusual times but we hope this...

02 April 2020

From: Breaking News

Open letter – why agents need lead generation to help them through the crisis

In response to the current coronavirus pandemic, which is having such an impact on all parts of life, including the property...

28 March 2020

From: Features

Agencies closed in lockdown exempt from business rates for one year

Estate and lettings agencies that have closed temporarily as a result of the Coronavirus lockdown are to be to exempted from...

25 March 2020

From: Breaking News

Suppliers and trade groups helping agents Conquering Corona

Hello and welcome to today’s Conquering Corona, our guide to the latest information to help agents and the rest of the...

25 March 2020

From: Breaking News

Conquering Corona: new info, guidance, links for agents facing the virus

Hello: so much has happened since the last Conquering Corona column . Before we get on with it, a reminder to...

24 March 2020

From: Breaking News

Corona legal Q&A, market tracker and how one agency is handling it…

Hello - here we are with Friday’s help and advice.  A reminder, if you need it, that we want to share your...

20 March 2020

From: Breaking News

Why I've Quit Rightmove, by one of the country's top agents

One of Britain’s most outspoken and high profile agents has quit Rightmove in spectacular fashion, using an open letter to the...

19 March 2020

From: Breaking News

Rightmove introducing deferred payment scheme for some agents

Rightmove is offering some of its agents a deferred payment option. An announcement this morning says: "While sales agreed pipelines have strengthened following...

18 March 2020

From: Breaking News

Jon Notley, co-founder and CEO of Zero Deposit™

Who are you and what does it say on your business card? My name is Jon Notley and I am the co-founder...

12 March 2020

From: 60 Second Interview

What is Section 8?

With confirmation that Section 21 will be scrapped, how can agents get ready for life after no-fault evictions? The short answer is...

11 March 2020

From: Sponsored Content

Nick Lyons, CEO of No Letting Go

Who are you and what does it say on your business card? Nick Lyons CEO What is No Letting Go and what does it...

10 March 2020

From: 60 Second Interview

Agent Qualifications: ‘Get On With It’ says architect of reform

The author of dramatic reform proposals for estate agents has given a clear message to ministers - Get On With It!  Lord...

09 March 2020

From: Breaking News

Electrical checks – how to get ahead of the current

By now, most letting agents and landlords will have heard about the draft legislation laid in Parliament concerning a mandatory minimum...

04 March 2020

From: Features

Trading Standards demands “material information” in property details

Trading Standards says agents must include more “material information” in property details even if this may not be a wholly positive...

03 March 2020

From: Breaking News

Phil Spencer: Communication is king – how can agents wear the crown?

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

02 March 2020

From: Breaking News

Coronavirus prompts agency to quit property conference

The threat of Coronavirus is beginning to make an impact in the world of property. The Cushman & Wakefield agency announced overnight that...

27 February 2020

From: Breaking News

The future of renting for property service providers

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

26 February 2020

From: Features

Jed Topping, Business Development Executive for Virgin Media

Who are you? Jed Topping, Business Development Executive for Virgin Media How can sales and letting agents work with Virgin Media to earn extra revenue?...

20 February 2020

From: 60 Second Interview

Business rates: NAEA plea rebuffed by sacked government minister

The government has dismissed a request from the NAEA and ARLA Propertymark to review business rates for agency offices on High...

18 February 2020

From: Breaking News

Agents Beware: reports of cyberfraud phishing emails

A number of estate agents have recently received phishing emails, fraudulently claiming to be from the main portals and trying to...

17 February 2020

From: Breaking News

Joanne Tattum, Channel Manager of Moneypenny

Who are you and what does it say on your business card? Joanne (Jo) Tattum. Channel Manager - Property What is Moneypenny and...

14 February 2020

From: 60 Second Interview

How can estate and letting agents do simple charity work?

At Agents Giving, we work with estate and letting agents and suppliers across the UK to encourage, support and promote your...

12 February 2020

From: Features

Catherine Shinerock - ARO Account Manager

  Who are you and what does it say on your business card? Catherine Shinerock - ARO Account Manager What is your ‘company name’...

06 February 2020

From: 60 Second Interview

How can agents keep up with the ‘on-demand’ economy?

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

05 February 2020

From: Features

Agents’ Compulsory Qualifications: politicians to meet group this week

The chair of the working group introducing mandatory examinations and qualifications for estate and letting agents says senior politicians will meet...

04 February 2020

From: Breaking News

Reminder - Phil Spencer’s ‘help for agents’ column starts Monday

Here’s a reminder of some news we broke last week - the hugely-respected Phil Spencer starts a regular column for the...

31 January 2020

From: Breaking News

Agents Beware: Mandatory disclosure of referral fees still a possibility

It is possible that agents and their business partners in the conveyancing, mortgage and survey industries could be obliged to have...

29 January 2020

From: Breaking News

Phil Spencer to advise agents how to meet public expectations

The hugely-respected Phil Spencer is to write a regular column for the industry on Estate Agent Today under the auspices of...

24 January 2020

From: Breaking News

Agents Do Charity - with a kick-start to your 2020 fund-raising…

Welcome to this week’s charity round-up, where we include a possible kick-start to your fund-raising efforts for 2020. Whatever you’re doing this...

24 January 2020

From: Breaking News

Agents tell government: Business Rates are driving us out of business!

The NAEA and ARLA have written a joint letter to government on the impact of business rates on High Street agency...

21 January 2020

From: Breaking News

Agents can capture automated valuation leads even if they quit process

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...

21 January 2020

From: Breaking News

Agency’s crisp response to the recycling crisis

Barbers Estate & Letting Agents in Shropshire doing more than most on the industry to go green. It’s teamed up with TerraCycle,...

16 January 2020

From: Breaking News

How can agents build an inclusive rental society and trust with tenants?

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

08 January 2020

From: Features

Portal pledges to remain free to list for agents - forever

A property portal says that it’s going to remain free to list for estate and letting agents - and that pledge...

08 January 2020

From: Breaking News

Emily Hawthorne, mio Account Manager for the South West of England

Who are you and what does it say on your business card? Emily Hawthorne, mio Account Manager for the South West of...

07 January 2020

From: 60 Second Interview

What next for property in 2020?

After a year dogged by Brexit deadlock, political turmoil, and slow growth, estate agents’ confidence in the property market hit a...

04 January 2020

From: Features

Agents told to act on key change in Anti-Money Laundering law

The government introduced the Fifth EU Money Laundering Directive into UK law just before Christmas - and it has a significant implication for...

30 December 2019

From: Breaking News

New on the block - how interest in block management is evolving

It's been two years since the SDL Group launched its franchise block management business, SDL Property Partners, the first of its...

28 December 2019

From: Features

Property Natter: let’s talk about conveyancing

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

21 December 2019

From: Features

Emma Vigus, Managing Director of mio

Who are you and what does it say on your business card? Emma Vigus, Managing Director of mio What is mio and what...

10 December 2019

From: 60 Second Interview

DPS adjudication case study: Do tenancy breaches lead to a full claim?

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

07 December 2019

From: Features

Mark Hinkins, Sales Consultant at Rexlabs

Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...

02 December 2019

From: 60 Second Interview

Why is compliance a growing issue for letting agents?

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

30 November 2019

From: Features

Technology can give letting agents new life instead of a slow death

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

30 November 2019

From: Features

Michelle O’Brien, Account Manager of mio

Who are you and what does it say on your business card? Michelle O’Brien, mio Account Manager for Home Counties North What is...

27 November 2019

From: 60 Second Interview

Election preview - what are the key issues for agents?

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

27 November 2019

From: Features

Property Natter: do agents need to adapt to modern communication methods?

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

16 November 2019

From: Features

The next generation of renters - are you ready to find them a home?

You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...

13 November 2019

From: Features

ESTAS launches its own fully-fledged review platform

ESTAS, the national customer service award scheme which recognises estate and letting agents,  conveyancers and mortgage advisors, has now fully launched...

12 November 2019

From: Breaking News

 Jason Wilson, mio Account Manager

Who are you and what does it say on your business card?  Jason Wilson, mio Account Manager What is mio and what does...

05 November 2019

From: 60 Second Interview

Home Logbooks, Property MOTs and agent regulation demanded by NAEA

The National Association of Estate Agents and the Association of Residential Letting Agents have issued their manifesto for next month’s General...

05 November 2019

From: Breaking News

Community-based letting agencies have a future in physical form

The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...

02 November 2019

From: Features

Milton Rodosthenous Director of Equity and Capital & LetsBid Property

Who are you and what does it say on your business card? Milton Rodosthenous, Director of Equity and Capital & LetsBid Property.  What...

01 November 2019

From: 60 Second Interview

Section 8 and safeguarding landlords’ rights - what agents need to know

In recent months, we’ve seen headlines dominated by changes to tenancy rules, government consultations and more than a few scare stories. Landlords...

30 October 2019

From: Features

Free service for agents to identify mobile and broadband connectivity

A service has launched for estate and letting agents to copy and paste a widget into online advertisements free of charge. It...

17 October 2019

From: Breaking News

‘I want to be a founder’ - Be careful what you wish for

News broke last weekend of a further online estate agency casualty as letting agent Upad announced on its website that it...

17 October 2019

From: Features

Zero Deposit’s Jon Notley talks exclusively to Estate Agent Today

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

12 October 2019

From: Features

Regulation will drive more consumers to DIY approach, says agency boss

The boss of a 15+ branch estate agency group has explained how he thinks regulation could 'ruin' the estate agency industry. Simon...

10 October 2019

From: Breaking News

How to get started with charity – the Agents Giving Grant Fund

Raise more money for your charity with help from the industry charity – Agents Giving. At Agents Giving we work with estate and...

09 October 2019

From: Features

David Masters, Account Manager of mio

Who are you and what does it say on your business card? David Masters – Account Manager for the Midlands What is ‘company...

08 October 2019

From: 60 Second Interview

Halloween - we want to see your deadly decorations

Halloween is just over three weeks away and while the government prepares for the planned departure from the EU on the...

08 October 2019

From: Breaking News

Targeting the right landlords for post-fees ban success

We know that the tenant fee ban has cost letting agents dearly, with an estimated loss of £300 million paid to...

02 October 2019

From: Features

PropTech Today: Agents should capitalise on pivoting companies

I want to take the time this week to talk about PropTech startups and how they can often be seen to...

02 October 2019

From: Breaking News

Video interview – how to nurture leads and increase profit

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

28 September 2019

From: Features

Agencies that don’t modernise will fail like Thomas Cook - property chief

The collapse of Thomas Cook, widely seen as failing modernise with the expectations of modern shoppers, is a clear lesson for...

26 September 2019

From: Breaking News

Mandatory qualifications for agents - will they help the industry?

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

18 September 2019

From: Features

Is mis-measurement of homes by agents the next PPI scandal?

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

17 September 2019

From: Breaking News

PropTech duo use podcasts to tell agents how to improve business

Two PropTech advocates have launched a podcast series telling agents how to improve their businesses. One of the couple is Mark Worrall,...

11 September 2019

From: Breaking News

Referral Fees: government amends guide for buyers and sellers

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

09 September 2019

From: Breaking News

Professional client account solutions for modern letting agents

Professional client account solutions for modern letting agents Letting agents will need to come up with new ways to manage client money...

05 September 2019

From: Sponsored Content

‘Property Marketplace’ allows sellers to invite agents to pitch for business

A new PropTech online platform called BestAgent Property Marketplace is to launch next year following a series of 12 meetings this autumn. It...

04 September 2019

From: Breaking News

DPS adjudication case study: water damage and a deluge of evidence

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

31 August 2019

From: Features

Tony Strover, Director of Allen Davies

Who are you and what does it say on your business card? I’m Tony Strover. On my business card it says...

30 August 2019

From: 60 Second Interview

Lettings technology - making money, saving costs and improving service

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

28 August 2019

From: Features

Data service to reduce free info for agents and introduce subscription option

A new service which launched in June and pledged to provide estate and letting agents with “game changing” access to property...

28 August 2019

From: Breaking News

Would a Berlin-style rental price freeze work in the UK?

Recently a number of politicians and charities have been calling for the introduction of rent controls or rent freezes in the...

24 August 2019

From: Features

Phil Smith, Account manager of mio

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

19 August 2019

From: 60 Second Interview

Independent agency extends patch by acquiring nearby firm

A Leicestershire estate and lettings agent has expanded after buying Barrow Upon Soar-based Strawberry Lettings and Sales.  Berkley Estate & Letting Agents...

13 August 2019

From: Breaking News

The importance of high quality referencing

It is now over two months since the introduction of the ban on fees charged to tenants, leaving letting agents with...

07 August 2019

From: Features

How can technology help letting agents become more efficient?

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

03 August 2019

From: Features

PropTech Pioneers: agents can join WhatsApp lead-response project

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

01 August 2019

From: Breaking News

DPS adjudication case study: Conflicting paperwork and a burden of proof

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

27 July 2019

From: Features

Eric Woodhams, Account Manager of mio

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

26 July 2019

From: 60 Second Interview

Agents warned to be in a redress scheme for ALL aspects of their work

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

25 July 2019

From: Breaking News

Tenant fees ban – post-apocalyptic or the dawn of a new age?

Sometimes having prior knowledge of a stressful event can be more stressful than the event itself, just look at Brexit for...

24 July 2019

From: Features

Agents Do Charity - a constant source of pride in the industry…

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

19 July 2019

From: Breaking News

All Change: new regulator, licensing and qualifications proposed for agents

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

18 July 2019

From: Breaking News

Agents urged to ‘get ahead of the game’ on mandatory qualifications

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

18 July 2019

From: Breaking News

Property management software – what are the benefits?

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

17 July 2019

From: Features

Radical reform for agency industry to be signed off by minister today

Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...

15 July 2019

From: Breaking News

Becky Howes, Account Manager of mio

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

05 July 2019

From: 60 Second Interview

ONE WAY TO BEAT THE INDUSTRY BLUES

 – use technology to build a trusted brand as a people-focused custodian of client money Non-stop regulatory changes in the industry are...

01 July 2019

From: Sponsored Content

Russell Quirk,Co-Founder and Advisor/Non-Exec Director of Properganda

Who are you and what does it say on your business card? That depends on which business card. One says ‘Properganda PR,...

01 July 2019

From: 60 Second Interview

Property Natter – guide to property startups, Part 2

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

29 June 2019

From: Features

Following Scotland’s lead – what next for England’s PRS regulation?

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

29 June 2019

From: Features

DPS adjudication case study: Rabbits and a ‘disappearing’ lawn mystery

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

29 June 2019

From: Features

Mark Worrall, co-founder of love2move

Who are you and what does it say on your business card? I’m Mark Worrall the co-founder of love2move What is love2move and...

25 June 2019

From: 60 Second Interview

Incoming – a summer of change for estate and letting agents

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

22 June 2019

From: Features

Property Jobs Today - key moves in and about our industry

Hello and welcome to the latest edition of Property Jobs Today - the Monday slot where you can catch up with...

17 June 2019

From: Breaking News

OnTheMarket converts just 1,000 branches from free to paid deals

Figures released from OnTheMarket this morning suggest that its conversion programme for agents shifting from free deals to paid membership is...

13 June 2019

From: Breaking News

Agents Do Charity - another weekend of wonderful fund-raising…

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

07 June 2019

From: Breaking News

Free property data service for agents launches today

A new service which aims to provide estate and letting agents with what it calls “game changing” access to property data...

06 June 2019

From: Breaking News

The evolution of conveyancing referrals – how can agents replace lost revenue?

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

01 June 2019

From: Features

The evolution of tenant demands explored

In today’s crowded property marketplace, the needs of tenants have changed. With a greater emphasis on quality of living, tenants are increasingly...

29 May 2019

From: Features

Shock decision by housing minister Malthouse: “I want to be PM”

In a surprising announcement overnight, housing minister Kit Malthouse says he is standing to become the Conservative party leader and next...

28 May 2019

From: Breaking News

DPS adjudication case study: Claim and counter-claim over arrears

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

25 May 2019

From: Features

Why celebrating the achievements of the industry is so valuable

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

25 May 2019

From: Features

TFB: Tenant Fee Ban or The Future Begins?

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...

25 May 2019

From: Features

Compliance clampdown on Referral Fees and Modern Method of Auction

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

24 May 2019

From: Breaking News

How you CAN increase your chargeable fees and JUSTIFY it

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

16 May 2019

From: Sponsored Content

The tenant fee ban - another failure of government policy?

With a mere matter of weeks until the Tenant Fees Act comes in to effect, I can’t help but wonder just...

11 May 2019

From: Features

Jake Gready, Managing Director for NEXA Bristol

Who are you and what does it say on your business card? Jake Gready Managing Director NEXA Bristol What services do you provide? buying - selling...

08 May 2019

From: 60 Second Interview

Complaints against agents on the rise, says Property Ombudsman

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

08 May 2019

From: Breaking News

Independent agents’ new FIA group reveals bespoke training for members

The new independent estate and letting agents’ body, the FIA, has unveiled what it calls an exclusive online training platform for...

03 May 2019

From: Breaking News

New industry Trading Standards team has just 14 to cover sales and lettings

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...

23 April 2019

From: Breaking News

Property Natter - events agents need to keep an eye out for

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

20 April 2019

From: Features

DPS adjudication case study: rent arrears vs property condition

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

20 April 2019

From: Features

Impact of the Tenant Fees Act - how can agents cover their costs?

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

13 April 2019

From: Features

5 reasons estate agents need a telephone answering service

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

08 April 2019

From: Sponsored Content

PropTech Today: Should agents build, buy, or partner? That is the question

Foxtons and Quintain have both recently made an important decision about their technological innovation, the same decision must also be made...

04 April 2019

From: Breaking News

Shelter and Generation Rent? Radical? Don’t make me laugh…

Campaigning groups like Generation Rent and Shelter like to think they are simultaneously edgy and radical; likewise some think tanks believe...

30 March 2019

From: Features

Crunch Time! OnTheMarket says agents should make portal choices soon

Many estate and letting agents are receiving more leads through OnTheMarket than through Rightmove, the challenger portal claims - and it...

28 March 2019

From: Breaking News

Love or loathe us - Britain’s best agents are the best in the world

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

23 March 2019

From: Features

DPS adjudication case study: landlords claiming re-protection deposits

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 March 2019

From: Features

In Defence Of Agents - the article a newspaper wouldn't publish...

A high profile agent has written a robust defence of the industry following a critical article in a business newspaper - but...

22 March 2019

From: Breaking News

Stop indulging councils over rental licensing and local schemes

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...

09 March 2019

From: Features

No more ‘no DSS’ – is the government wasting its time?

Last week, the Ministry for Housing, Communities and Local Government announced a number of measures aimed at further tackling homelessness, including...

09 March 2019

From: Features

How to keep landlords happy in 2019

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

06 March 2019

From: Features

Mikus Opelts, CEO of Giraffe360

Who are you? Mikus Opelts, CEO of Giraffe360 What is Giraffe360 and what does it do? Giraffe360 is a unique digital photography subscription service...

05 March 2019

From: 60 Second Interview

Property Natter: should you be making your agency Instagram-friendly?

Instagram (or, as the younger generation would have it, Insta) is, by any measure, massive.  Only launched in October 2010, it’s a...

02 March 2019

From: Features

Why traditional property management as we know it is over

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...

27 February 2019

From: Features

DPS adjudication case study: Delivery claim made by landlord

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

23 February 2019

From: Features

Lee Dahill, Director of Sales for the Today publications and The ValPal Network

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

12 February 2019

From: 60 Second Interview

Agents need to prepare for buyers and sellers with specific needs

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...

06 February 2019

From: Sponsored Content

DPS adjudication case study: Rent arrears challenged by evicted tenant

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

02 February 2019

From: Features

Common outsourcing myths busted

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

01 February 2019

From: Sponsored Content

Simon Duce, Managing Director.

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

01 February 2019

From: 60 Second Interview

Zoopla rebrands Hometrack index in latest change at portal company

The monthly index of house price changes in Britain’s major cities, for many years operated under the Hometrack banner, has been...

30 January 2019

From: Breaking News

Will any portal ever beat Rightmove?

If you want an engaging page-turner novel for cold winter evenings, my recommendation is Our House by Louise Candlish, a bestseller...

26 January 2019

From: Features

The importance of being part of a trade association

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

26 January 2019

From: Features

Review – what did we learn from the Guild Conference?

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

26 January 2019

From: Features

Street-wise: many buyers choose their road before starting online search

A new report from Zoopla claims very nearly a third of buyers want to know the street - or even the...

24 January 2019

From: Breaking News

Shock study claims agent reputation and fee ‘not very important to sellers’

A survey of 6,000 members of the public and 660 estate and letting agents has revealed some striking findings about how...

17 January 2019

From: Breaking News

The future's bright - here's how your agency can thrive in 2019

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

12 January 2019

From: Features

Does your tenant require an increased power supply?

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

12 January 2019

From: Features

Brexit: where does our industry stand? and where do you stand?

It’s the word on everyone’s lips: after two and a half years of debate, and months before that leading up to...

11 January 2019

From: Breaking News

In Light of the Fee Ban, Can PropTech Firms Damage Control?

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

10 January 2019

From: Sponsored Content

Welcome to 2019: The Year of Brexit and Ban

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

02 January 2019

From: Features

DPS adjudication case study: replacement of a damaged carpet

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

22 December 2018

From: Features

Three key dates for letting agents in 2019

With a new year nearly upon us, it’s always a good idea to be aware of the major events that are...

21 December 2018

From: Sponsored Content

Is the deposit-free rental model a good idea?

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

15 December 2018

From: Features

Property Natter: Emoov, Brexit, Agents Got Talent and a partridge in a pear tree

Hard not to mention two major breaking news stories of recent days; one directly affecting the property market and one which...

15 December 2018

From: Features

What are the biggest challenges facing letting agents in 2019?

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

12 December 2018

From: Features

What do modern renters want from letting agents?

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

05 December 2018

From: Features

Why the best PropTech isn’t expensive

PropTech has been mainstream for a few years now, and as more agents are familiar with the range of products and...

01 December 2018

From: Features

DPS adjudication case study: charges for court appearances?

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

01 December 2018

From: Features

Inside the new Regulation of Property Agents working party

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...

24 November 2018

From: Features

Propertymark brand has been a big success says NAEA

The introduction of the Propertymark brand as a ‘consumer friendly’ umbrella name for a series of trade bodies has been a...

23 November 2018

From: Breaking News

Agents advised: Don't head off ho-ho-home too early this Christmas

Estate and letting agents are being warned not to slow down too early in the run up to Christmas as it...

21 November 2018

From: Breaking News

What is the key to a smooth and efficient pre-tenancy process?

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

14 November 2018

From: Features

Rollo Miles, from Agent & Homes

Who are you and what does it say on your business card? It just says “Agent” for, at the end of the...

08 November 2018

From: 60 Second Interview

Interview About the Venture

1.             Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...

06 November 2018

From: 60 Second Interview

Top tips - how to make your letting agency more efficient

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

31 October 2018

From: Features

Why estate and letting agents need to futureproof their businesses

A recent 'red flag alert' report from an insolvency firm warned that the number of real estate businesses defined as being...

31 October 2018

From: Sponsored Content

Budget briefing - Seven things to watch for today

Perhaps it’s been our pre-occupation with Brexit, or on the other hand maybe we’re bored with politics, but this year’s Budget...

27 October 2018

From: Features

The dos and don’ts of email marketing

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

24 October 2018

From: Features

Government unveils new body 'to raise agency standards'

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...

12 October 2018

From: Breaking News

OnTheMarket figures reveal staff growth and 'New & Exclusive' emphasis

OnTheMarket’s trading figures for the six months to the end of July show, as predicted, losses while the company is building...

11 October 2018

From: Breaking News

Leasehold roadshow to throw spotlight on reforms

A series of leasehold roadshows beginning next month in Manchester aims to throw a spotlight on problems associated with the tenure,...

08 October 2018

From: Breaking News

Property Natter: what impact has Google had on the property market?

Google celebrated its 20th birthday last month. Yes, it might be hard to recall a time when it wasn’t integral in...

06 October 2018

From: Features

Agents Do Charity - independents and corporates, we salute you...

Hello and welcome to another weekly update on the industry’s good work - and a chance for us to show that...

05 October 2018

From: Breaking News

Marco Ferrara, Director of Tili

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

26 September 2018

From: 60 Second Interview

Property Natter – legislation, legislation, legislation

Landlords and letting agents might feel they’ve taken a bit of a battering from the government in recent years – and...

22 September 2018

From: Features

Forget narrow demands - Work together for more homes

Any day now we’ll hear the date for the Autumn Budget: it may be delayed to wait for a Brexit deal...

15 September 2018

From: Features

Property Natter: are we on the verge of a cashless, paperless society?

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

25 August 2018

From: Features

Five simple ways to improve renter satisfaction

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

25 August 2018

From: Features

Training is 'key to improve service levels' says agency boss

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...

16 August 2018

From: Breaking News

Why letting agents need to be ready for a challenging market this autumn

The buy-to-let sector, which has been under sustained pressure for a number of years now thanks to tax changes designed to...

15 August 2018

From: Sponsored Content

Marketing automation can make your business smarter

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

11 August 2018

From: Features

Property concierge: could this be one of agents’ future tenant services?

With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...

04 August 2018

From: Features

Government goes on holiday as agents go on waiting

It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...

28 July 2018

From: Features

Don’t fall foul of anti-money laundering rules

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

28 July 2018

From: Features

OnTheMarket warns charges will rise as it hits 10,000 branch mark

OnTheMarket has now signed listing agreements with UK estate and letting agents with a total of over 10,000 offices - but...

26 July 2018

From: Breaking News

GDPR Weekly: What security measures do agents need to take?

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

24 July 2018

From: Breaking News

“We Buy Any House” says cash property buyer Ask Susan

If you’re an estate agent and have a property that is difficult to sell or the homeowner simply needs a fast...

20 July 2018

From: Sponsored Content

Scrap rival redress schemes! Ombudsman Services backs government call

One of three schemes with government backing to offer redress for complaints about estate and letting agents has reignited the debate...

18 July 2018

From: Breaking News

Three-year tenancies will have biggest impact when things go wrong

Amid the headline-grabbing political manoeuvring over Brexit, a policy proposal which could have serious ramifications for private landlords, and those who...

14 July 2018

From: Features

Smaller estate agencies to have access to cutting-edge IT under new plan

A property software guru says he wants PropTech firms to join with him in an ‘open platform’ which would allow smaller...

13 July 2018

From: Breaking News

PRS 2.0 – it’s time to focus on retention rather than churn

Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...

07 July 2018

From: Features

153 estate agents go bust and 7,000 at risk, says insolvency firm

An insolvency firm claims 153 estate agencies have gone bust in the past year with more than 7,000 “showing signs of...

02 July 2018

From: Breaking News

Tom Cummuskey, Sales & Marketing Manager at Kremer Signs

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...

27 June 2018

From: 60 Second Interview

How can agents make money from TV, broadband and utilities?

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

09 June 2018

From: Features

Be in charge of your own destiny – what does the future hold?

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

30 May 2018

From: Features

Top agent continues media fightback and needs your heroic stories

Respected industry spokesperson Kristjan Byfield is continuing his fightback against the negative coverage of the agency industry in the mainstream press...

23 May 2018

From: Breaking News

Property Jobs Today – this week’s movers and shakers revealed

Welcome back to Property Jobs Today - EAT's weekly roundup of all the big moves going on in our industry. If you...

21 May 2018

From: Breaking News

Letting agents – here’s why your landlords should be targeting middle-aged renters

There is a common misconception that the private rented sector (PRS) is entirely made up of young professionals and students. While...

18 May 2018

From: Sponsored Content

Agents on the go - why your smartphone is one of your most valuable tools

Gone are the days of having to rush back to your office every time you win an instruction to market the...

16 May 2018

From: Features

GDPR Weekly: Best practice for gaining consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

08 May 2018

From: Breaking News

Fees ban does not mean agents can be devoid of quality

Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...

05 May 2018

From: Features

Ben Robinson, Director of Agency Services at Landmark

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

03 May 2018

From: 60 Second Interview

GDPR Weekly: Passing data to third parties

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

01 May 2018

From: Breaking News

Vote Conservative...get Labour?

If you want to know whether buy to let, landlords and letting agents will be in the firing line for more...

28 April 2018

From: Features

They're not quite over yet - final County ESTAS awards just announced

The final winners’ list for this year’s ESTAS Awards has just been published with the  ‘Best In County’ agents named -...

26 April 2018

From: Breaking News

GDPR Weekly: Unsolicited emails and letters - what do you need to know?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

24 April 2018

From: Breaking News

How can deposit replacement schemes benefit agents and their clients?

In recent months, there’s been a notable move in the rental market towards deposit replacement products in place of traditional security...

18 April 2018

From: Features

GDPR Weekly: Legitimate interest for estate and letting agents

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

17 April 2018

From: Breaking News

It’s not what you say, it’s the way that you say it

‘Respect’ is the new mantra for politicians: whether it’s about street gang leaders, social media trolls or those on either side...

14 April 2018

From: Features

Big rise in complaints to Property Redress Scheme ombudsman service

The Property Redress Scheme - one of the three government-approved redress schemes handling complaints about sales and lettings agents - has...

13 April 2018

From: Breaking News

Awais Ahmad - Founder and CEO of Hystreet

Who are you and what does it say on your business card? Awais Ahmad - Founder and CEO of Hystreet (I don’t...

11 April 2018

From: 60 Second Interview

GDPR Weekly: Can agents use 'soft opt-in'?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

10 April 2018

From: Breaking News

More details revealed on range of agency reform proposals

  More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...

09 April 2018

From: Breaking News

Reforms to house buying process and agents’ qualifications announced

The government has announced further measures which will, in its words, “professionalise” house buying and the estate agency business. In yet another Sunday...

08 April 2018

From: Breaking News

GDPR Weekly: Evidence and documentation of marketing consent

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

03 April 2018

From: Breaking News

Video interview: Neil Cobbold, PayProp COO

Neil Cobbold, COO of PayProp, advises letting agents to act now to beat the upcoming letting agent fee ban and discusses...

27 March 2018

From: 60 Second Interview

GDPR Weekly: Do you need consent for direct marketing?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 March 2018

From: Breaking News

How to get the best out of an instant online valuation tool

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...

21 March 2018

From: Features

GDPR Weekly: Investigating your role as a data controller

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

20 March 2018

From: Breaking News

GDPR Weekly: The right to erasure and the right to be informed

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

13 March 2018

From: Breaking News

Simple tips to take professional property photos

Getting your property marketing right is vital, and the starting point is with professional images.  With most buyers browsing the internet for...

07 March 2018

From: Features

GDPR Weekly: Who should oversee your compliance?

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

06 March 2018

From: Breaking News

GDPR Weekly: Exploring the requirements for personal data

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

27 February 2018

From: Breaking News

Property Natter – a property invasion on our tellies

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

24 February 2018

From: Features

GDPR Weekly: Taking the first steps towards compliance

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

20 February 2018

From: Breaking News

Property Natter – Q & A with Isobel Thomson, NALS

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

10 February 2018

From: Features

Client Money Protection insurance: Protecting you and your clients

A new year means new predictions for what’s to come in the letting industry. Sometimes things come to fruition as expected....

10 February 2018

From: Features

Rental market analysis: what is the outlook for 2018?

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...

08 February 2018

From: Sponsored Content

Shock as Ombudsman stops handling agency complaints - for now

One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...

06 February 2018

From: Breaking News

allAgents and agency group CIELA reignite disputes with Purplebricks

The Charter for Independent Estate and Letting Agents says Purplebricks is still not complying with a ruling made by the Advertising...

06 February 2018

From: Breaking News

Is print advertising for estate agents dead and buried?

The printing industry is in the midst of a decline as digital products and services displace printed materials, which is why...

03 February 2018

From: Features

Housing: its part in Theresa May's downfall

It’s probably unwise to write too much about politics these days. The most fanciful predictions turn out to be less wild...

03 February 2018

From: Features

ESTAS to accept Feefo reviews as part of agency awards process

The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process.  The ESTAS Group’s Estate...

01 February 2018

From: Breaking News

Property Natter: an eco-friendly approach and the importance of GDPR

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

27 January 2018

From: Features

Record entries for estate and letting agents' awards at ESTAS 2018

The ESTAS Group has announced record entries for its 2018 estate and letting agents awards.  The national award scheme - which recognises...

25 January 2018

From: Breaking News

How can local agents take a share of the multi-billion pound UK property auction market?

Here’s how the LetsBid Property team is helping them do it. A new property platform called LetsBid has launched in the...

24 January 2018

From: Sponsored Content

NAEA admits a sense of mistrust leads to problems in many transactions

New research from the National Association of Estate Agents and the Association of Residential Letting Agents reveals that no fewer than...

19 January 2018

From: Breaking News