Archive

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

PropTech has been mainstream for a few years now, and as more agents are familiar with the range of products and...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...

The introduction of the Propertymark brand as a ‘consumer friendly’ umbrella name for a series of trade bodies has been a...

Estate and letting agents are being warned not to slow down too early in the run up to Christmas as it...

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

Who are you and what does it say on your business card? It just says “Agent” for, at the end of the...

1.             Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

A recent 'red flag alert' report from an insolvency firm warned that the number of real estate businesses defined as being...

Perhaps it’s been our pre-occupation with Brexit, or on the other hand maybe we’re bored with politics, but this year’s Budget...

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...

OnTheMarket’s trading figures for the six months to the end of July show, as predicted, losses while the company is building...

A series of leasehold roadshows beginning next month in Manchester aims to throw a spotlight on problems associated with the tenure,...

Google celebrated its 20th birthday last month. Yes, it might be hard to recall a time when it wasn’t integral in...

Hello and welcome to another weekly update on the industry’s good work - and a chance for us to show that...

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

Landlords and letting agents might feel they’ve taken a bit of a battering from the government in recent years – and...

Any day now we’ll hear the date for the Autumn Budget: it may be delayed to wait for a Brexit deal...

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...

The buy-to-let sector, which has been under sustained pressure for a number of years now thanks to tax changes designed to...

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...

It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

OnTheMarket has now signed listing agreements with UK estate and letting agents with a total of over 10,000 offices - but...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

If you’re an estate agent and have a property that is difficult to sell or the homeowner simply needs a fast...

One of three schemes with government backing to offer redress for complaints about estate and letting agents has reignited the debate...

Amid the headline-grabbing political manoeuvring over Brexit, a policy proposal which could have serious ramifications for private landlords, and those who...

A property software guru says he wants PropTech firms to join with him in an ‘open platform’ which would allow smaller...

Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...

An insolvency firm claims 153 estate agencies have gone bust in the past year with more than 7,000 “showing signs of...

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

Respected industry spokesperson Kristjan Byfield is continuing his fightback against the negative coverage of the agency industry in the mainstream press...

Welcome back to Property Jobs Today - EAT's weekly roundup of all the big moves going on in our industry. If you...

There is a common misconception that the private rented sector (PRS) is entirely made up of young professionals and students. While...

Gone are the days of having to rush back to your office every time you win an instruction to market the...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

If you want to know whether buy to let, landlords and letting agents will be in the firing line for more...

The final winners’ list for this year’s ESTAS Awards has just been published with the  ‘Best In County’ agents named -...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

In recent months, there’s been a notable move in the rental market towards deposit replacement products in place of traditional security...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

‘Respect’ is the new mantra for politicians: whether it’s about street gang leaders, social media trolls or those on either side...

The Property Redress Scheme - one of the three government-approved redress schemes handling complaints about sales and lettings agents - has...

Who are you and what does it say on your business card? Awais Ahmad - Founder and CEO of Hystreet (I don’t...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

  More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...

The government has announced further measures which will, in its words, “professionalise” house buying and the estate agency business. In yet another Sunday...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Neil Cobbold, COO of PayProp, advises letting agents to act now to beat the upcoming letting agent fee ban and discusses...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Getting your property marketing right is vital, and the starting point is with professional images.  With most buyers browsing the internet for...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

A new year means new predictions for what’s to come in the letting industry. Sometimes things come to fruition as expected....

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...

One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...

The Charter for Independent Estate and Letting Agents says Purplebricks is still not complying with a ruling made by the Advertising...

The printing industry is in the midst of a decline as digital products and services displace printed materials, which is why...

It’s probably unwise to write too much about politics these days. The most fanciful predictions turn out to be less wild...

The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process.  The ESTAS Group’s Estate...

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

The ESTAS Group has announced record entries for its 2018 estate and letting agents awards.  The national award scheme - which recognises...

Here’s how the LetsBid Property team is helping them do it. A new property platform called LetsBid has launched in the...

New research from the National Association of Estate Agents and the Association of Residential Letting Agents reveals that no fewer than...

We’re delighted to announce that later this month there will be a regular feature each week called Property Jobs Today.  It will...

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...

A new property portal called Linktosale aims to launch in the UK at the start of March following what appears to...

An online intermediary platform called OpenMoov has been set up which instructs agents on behalf of sellers and tenants - and...

A major industry supplier has reminded estate and letting agents that they have to check their responsibilities and systems ahead of...

The Charter for Independent Estate and Letting Agents has told Estate Agent Today that it WILL formally launch after all, in...

It’s traditional before Christmas to either review the year past or anticipate the one ahead - but I’m intrigued about what...

A new book written by a PropTech expert and assessing the state of the industry has hit the Amazon best sellers’...

PropTech start up OneDome, which supplies online booking and mapping tools, has teamed up with live chat service provider Yomdel in...

Landlords are being urged to step up and ensure that all rented properties and accommodation meet recent laws relating to carbon...

As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been.   Even better, this property-based...

The housing industry has set out a list of demands in advance of the government’s hotly anticipated Autumn Budget on Wednesday.  Despite...

We recently witnessed the Bank of England's Monetary Policy Committee (MPC) increase the base interest rate for the first time since...

It’s something of an understatement to say it’s been a busy fortnight for the industry in terms of announcements, consultations and...

The man seeking to establish the Charter for Independent Estate and Letting Agents says he is hopeful that the fledgling trade...

Another week, yet more consultations - the agency industry can’t complain about not being asked for its views recently. The latest were on...

The death throes of the Charter for Independent Estate and Letting Agents are continuing. A statement by software entrepreneur Charlie Wright, who...

The Advertising Standards Authority has ruled that two TV advertisements for Purplebricks cannot be shown again in their current form because...

This is a final call for estate and letting agents to have a say on what may be one of the...

As we outlined in our EAT and LAT stories earlier this week, we (Angels Media) are seeking responses from estate and...

The long-running saga of whether independent agents’ group CIELA is ever going to launch appears to be nearing its end game...

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

The UK is home to four million leasehold properties in private ownership, according to government figures. The majority of which require...

It used to be so easy. Around 20 years ago there were what we now call full-service estate and letting agencies, and...

The Advertising Standards Authority has confirmed to Estate Agent Today that it is still investigating a complaint lodged against Purplebricks by...

Labour’s shadow housing minister John Healey is reported to be one of a number of prominent front bench opposition spokespeople being...

The Property Ombudsman has taken the unusual step of warning all estate and letting agents to act with caution over fraudulent...

Online review organisation Trustpilot has issued an open letter regarding its Purplebricks reviews. In it, the review company - which is often...

Viewber, the outsourced viewing service, has marked its first anniversary by notching up its 6,500th appointment.  Launched in early September 2016 by...

Some good news is here for landlords and letting agents worried about the energy efficiency rating of their property – the...

Parliament is sitting again and the entire lettings industry is waiting with bated breath for more detail on the government’s proposal...

Hunters’ figures for the six months to the end of June show small rises in income and turnover but a substantial...

ZPG has acquired Ravensworth, a major provider of print and creative marketing services to estate and letting agents.  Ravensworth, based in Northumberland, specialises in...

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...

It’s not just the evenings drawing in that marks the approach of autumn - it’s also the return to work of...

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

Research from the Centre for Economics and Business Research has shown that the cost of the average rental deposit is expected...

Shelter, the campaigning charity that has been hugely critical of private landlords and letting agents in recent years, has now launched...

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...

Three agencies have been expelled from membership of The Property Ombudsman for two or more years, after failing to pay awards...

During a week in which fledgling trade group the Charter for Independent Estate and Letting Agents (CIELA) announced that it still...

The fledgling trade body CIELA says it is going to institute a kitemark-style service for all estate agents to be able...

The on-off-on saga of the fledgling trade group for independent agents has taken another twist. The founder of the organisation suggests that...

The controversial website Houser, which made waves when it launched in 2014, has been ordered by the Advertising Standards Authority to...

That the private rental sector has become the government’s whipping boy for housing problems - landlords in particular, letting agents almost...

Purplebricks has released more details of expansion plans to recruit hundreds of additional Local Property Experts. The recruitment drive was launched yesterday...

Estate and letting agents are being urged to prepare for new data protection legislation coming into effect next year - but...

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

As an agency business, how much are you spending on professional body memberships? Perhaps it’s time to question how much you...

The fees charged by estate agents receive a lot of coverage in the press - and rarely for positive reasons. Negative...

The Competition Appeal Tribunal has issued its judgement in the case between Agents’ Mutual and the Gascoigne Halman agency - and...

The troubled trade group Charter for Independent Estate and Letting Agents - which has suggested it may not have enough support...

Mark Goddard was the founder and CEO of The Property Software Group (PSG), a property software solutions firm established in 2007,...

The group seeking to represent independent agents says a recruitment meeting scheduled for tomorrow is carrying on despite growing doubts about...

The Queen’s speech to the British parliament this week was a scaled-back affair, which was unsurprising given the Grenfell Tower fire,...

The Property Ombudsman’s annual report reveals a significant increase in the number of formal complaints resolved by the scheme and a...

The Advertising Standards Authority says it has “partly upheld” a complaint regarding a claim that a leasehold property was Sold STC. Greenslade...

The fledgling and highly vocal CIELA group says it is possible it may not launch this autumn after all despite months of...

A trade body which has been founded to represent the interests of independent estate agents has partnered with consumer reviews platform...

The popularity of property auctions in the UK has increased enormously in recent years, supported by popular TV shows such as...

Estate and letting agents' property descriptions are becoming increasingly likely to appear in keyword searches, according to a web marketing expert. Director...

To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...

There’s barely a week that goes by when you don’t read about an estate or letting agency business that’s been acquired...

The man behind fledgling trade body The Charter for Independent Estate and Letting Agents (CIELA) says that public misunderstanding of the...

We take a break from the relentless election coverage to look at the great fundraising work being carried out by our industry. Once...

Our recent roundtable on the government’s proposed ban on tenant fees generated a selection of tips for growing your business. We’re now...

The recent rise in consumer complaints against sales and letting agents suggests that there is a general lack of trust and...

Student accommodation is positively luxurious compared with the drafty digs of my student days. En-suites, studio flats, even cinemas in halls...

The founder of the trade group seeking to represent independent agencies says he hopes the National Association of Estate Agents considers...

Estate Agent Today understands that the fledgling trade group CIELA - the Charter for Independent Estate and Letting Agents - has...

The Green Party, one of the final political groups to launch their manifesto for the June 8 General Election, wants an end...

The best estate and letting agents in the UK were recognised at the prestigious ESTAS luncheon and ceremony, which was held...

Our recent roundtable on the proposed ban on tenant fees generated ten tips for growing a lettings business. We’re exploring each tip in more...

The Conservatives have this morning announced a reform of the house buying process in the party’s manifesto for the June 8...

A provider of 360 virtual tours for estate and letting agents has announced it is offering customers a 'freemium package'. EyeSpy360 previously...

Viewber, the outsourced property viewing service and brainchild of high-profile former estate agent Ed Mead, says its network of 'Viewbers' now...

Think ‘fake agents’ are no threat to your business? Think again. The rise of online agents - dubbed by some as...

The Guild of Property Professionals, which has over 800 agent members across the country, has this week launched a new website.  The...

One of the industry’s best known training operators, TM training & development, is giving away free places on its next five...

Our recent roundtable on the government’s proposed ban on tenant fees generated a range of tips for growing your business.   We recently...

Fledgling trade group CIELA says two aspects of its complaint to the Advertising Standards Authority are the subject of ‘further investigation’...

Even some of the most successful professionals from other professions fail to grasp the most important point when it comes to...

I was recently contributing to whitepaper by a major bank about the future of the property industry and, as I was...

The new chief executive of the Guild of Property Professionals has accused some online agents of carrying out “aggressive” marketing campaigns...

The first meeting of fledgling trade group CIELA has ended with a pledge to expose what it calls ‘fake agents’ which...

Legal Eye has been announced as the latest organisation to support the new customer service awards for the conveyancing sector launch...

My apologies if this causes you to break your Easter egg with a little too much aggression, but I reckon the...

It’s never more obvious how important good communication is for letting agents than in times of bad weather. Havoc caused by...

Senior members of the fledgling Charter for Independent Estate and Letting Agents group are meeting today to discuss how independents can...

In this Natter we have an exclusive interview with David Cox, CEO of ARLA Propertymark and one of the best-known figures...

Ten years ago this month (April 2007) tenancy deposit schemes were first introduced in England and Wales.  You need to go a...

The bitter war of words against Purplebricks waged by the fledgling Charter for Independent Estate and Letting Agents reached a new...

A London council has issued 49 fines to estate and letting agents in the first two months of a crackdown that...

It’s been revealed that next month’s Future: PropTech conference will feature a debate between ‘technologists’ and ‘traditionalists’ over the future of...

The Charter for Independent Estate and Letting Agents has started its ‘pre-launch’ membership drive - and says it ultimately want to...

There’s good and bad in every industry and at first sight, this week has been one where the good have won...

For my latest Property Natter I have sought the opinions of two well-known property consultants - Michael Day, managing director of...

The number of residential sales vacancies registered with one industry personnel firm in the first quarter of 2017 has more than...

The fledgling group claiming to represent independent estate and letting agents, CIELA, says it has lodged a complaint against Purplebricks with...

Women may make better estate agents than men even though males dominate the sales sector, explains one of the industry’s most...

We’re almost nine months on from the EU Referendum and yet the issue remains the big divide across the nation: an...

Earlier this week it was Dads4Daughters Day – a campaign that strives to promote gender equality in the workplace.  I have three...

Dust off your black tie and grab a tissue as we’re entering a period of mourning. It’s a bold claim, but...

Propertymark, the new brand umbrella for the National Association of Estate Agents and the Association of Residential Letting Agents, is to...

Chancellor Philip Hammond delivered his first Budget this week pledging extra funding for the NHS, transport in the Midlands and the...

There was nothing doing in the Budget - no stamp duty reform, no second look at mortgage interest tax relief changes,...

Fledgling trade body The Charter for Independent Estate and Letting Agents (CIELA) has described Purplebricks as the 'biggest enemy currently facing...

Looking ahead to the Spring Budget this week, the Chancellor Philip Hammond will be obliged to face up to the implications...

The fledgling Charter for Independent Estate and Letting Agents has released to the media the text of a complaint letter it...

One thing that can be guaranteed in the property world each year is a range of conferences and awards dinners. Very...

The ESTAS Group has revealed the shortlist for its 2017 awards - and has announced that this year has seen a...

There has been some really interesting talk recently of the relationship between FinTech (Finance Technology) and PropTech (Property Technology). A few...

The fledgling group of independent agents which has already launched attacks on online agency operators in general and Purplebricks in particular...

The new group for independent owner-managed estate and letting agencies, to be formally inaugurated this week, has stepped up its campaign...

The buy-to-let market has gone through significant change in the last year and with the Budget just around the corner, what...

The Charter for Independent Estate and Letting Agents, which is to be set up formally from next week, has set out...

The rapid growth in popularity of buy-to-let in recent years, fuelled in part by the failings of the pensions industry, has...

The fledgling group being set up to represent independent estate and letting agents is preparing a formal complaint about Purplebricks based...

London based property management startup Airsorted has raised £1.5m in a funding round led by Concetric and the ever present PiLabs.  What...

Excuse the puntastic (or not) title, but as you’ve no doubt already deciphered I took a trip northwards a couple of...

The National Association of Estate Agents is rebranding to Propertymark NAEA and the Association of Residential Letting Agents is to be...

The government has set out 29 key points in its Housing White Paper.   Introducing it in the Commons this afternoon, Communities Secretery Sajid...

Rightmove is teaming up with the National Association of Estate Agents and the Association of Residential Letting Agents to offer what...

Legal firm Kirwans have released shocking statistics which state that 70% of eviction notices issued by landlords to tenants may be...

The fledgling organisation seeking to represent independent estate agents has issued a lengthy statement setting out what it calls ‘rules of...

Instant gratification is nothing new. It’s been around for millennia. It’s an in-built survival instinct for humans – that want, that...

The south’s seaside resorts are stealing the headlines for all the wrong reasons and at the heart of the troublesome issue...

The stock market appears to be continuing its love affair with Purplebricks, as the hybrid agency share price rose once again...

A founder of the new organisation seeking to be a trade body for independent estate and letting agents is warning that...

The fledgling group aiming to represent independent estate and letting agents is recruiting for a number of unspecified roles to help...

The story of the week has been the first steps of a trade body to represent independent estate agents - as...

When I read about the possible formation of yet another ‘mutual’ with the aim of furthering and protecting the interests of...

The government appears to have slipped back on two deadlines concerning measures key to the property industry. Firstly the consultation on the...

The go-ahead has been given to create a group aiming to unite independent estate and letting agents into a single powerful...

A new website that will allow vendors and landlords to compare the expertise and fees of estate and letting agents has banned online...

2016 was quite a year – eventful, dramatic, shocking and impossible to predict. In no particular order, we saw Leicester winning...

Online estate agents have been accused to “the callous exploitation of naive sellers” by the software executive behind the idea to...

Around 100 expressions of interest have been received by the new Charter for Independent Estate and Letting Agents regarding tomorrow’s first...

The independent estate and letting agents’ group under discussion this week could offer member agents back-office services. The Charter for Independent Estate...

The rental market has had to face a raft of changes over the past year, including the introduction of the 3% stamp...

A new organisation may be on the verge of being set up for independent agencies. The Charter for Independent Estate and Letting Agents has a...

If you provide a service, you expect to be paid for it. Sound fair? But with the forthcoming ban on tenant...

OnTheMarket is to advertise across 40 channels this month, in the build up to its second anniversary at the end of January. The...

The government has announced that its next Budget will be on March 8 next year. Until recently, Budgets and their ‘mini-me’ Autumn...

Agency telephone answering service Moneypenny says Christmas 2016 is set to be busy if it follows the pattern of the previous festive...

Following a strong start to 2016, particularly in the lower to middle range of the UK housing market, that lasted up...

Forecasts are so last year: who anticipated Bowie, Brexit or Balls for example? Quotes, on the other hand, really ARE last year...

Boris Johnson, Donald Trump, Jeremy Corbyn, Phillip Hammond, Tony Blair and Bob Geldof, all in one image...is this truly the nightmare...

Next year is likely to be a challenging time for letting agents, following a raft of changes introduced by the government...

Carpe diem, seize the day – whatever you call it, it’s something all of us in the property industry should be looking...

A new property portal is to launch in April, and has this week started recruiting estate and letting agency members while...

Let me set out my stall from the beginning. Firstly with two buy to lets managed by an agency, I understand and...

A ban on For Sale and To Let boards in central areas of Bath has been extended - for no less...

Listening to all the coverage of the tenant fee ban, all I hear is consumer groups talking about how some agents...

Chancellor Philip Hammond caught the lettings industry unaware with an incredulous Autumn Statement.  The buy-to-let sector took a bashing earlier in 2015...

Industry training consultancy Agency Mentors is on the search for the country’s most inspirational estate or letting agent. This is the second...

A trading update released by Countrywide this morning shows a 29 per cent slump in London exchanges in the third quarter...

Share prices for both Foxtons and Countrywide took a significant tumble yesterday as news of the ban on letting agents’ fees...

In case you missed it yesterday, here’s a summary of everything relating to property that was in Chancellor Phillip Hammond’s Autumn...

Phillip Hammond has delivered his first Autumn Statement, tackling amongst other things, what he called “the housing challenge.” The speech made no...

In the world of property and estate agency, competition is always fierce. It’s the same when it comes to your website....

Liz runs her own estate agency in Gateshead. When researchers for the Suzy Lamplugh Trust got in touch earlier in the year to...

What does it say on your business card? Rajeev Nayyar, Managing Director of Fixflo We’re here to talk about your new product,...

Good branding is absolutely crucial to any successful business or product, even more so in a world of social media, instant...

There were some absolutely brilliant figures released recently by telephone answering specialist, Moneypenny.  The highest call volumes diverted from agents to Moneypenny occurred between 10am-11am...

The ESTAS, the unique customer feedback and awards scheme for estate and letting agents and other sectors of the property industry,...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

The Independent Network of Estate Agents is running a survey to collate agents' responses ahead of the closure of the official...

All estate and letting agents now have a website – but just how effective is yours? Your 'virtual shop window' is now...

Hunters has developed a formally recognised estate agency qualification for its own network of branches.  The qualification - which Hunters claims is...

It is with no pleasure and a touch of sadness that I took in the significance of OTM's recent performance in...

Online reviews play an increasingly vital role in shaping the decisions of customers. Practically everyone using the internet to compare estate...

Buy-to-let landlords may have failed in their recent legal battle against planned government tax relief changes for buy-to-let homes set to...

The Advertising Standards Authority has explained to Estate Agent Today why many of the complaints made against estate and letting agents...

Suzy Lamplugh was just 25 years old when she disappeared whilst working as an estate agent in London in 1986. She’d...

One of the country’s most outspoken critics of estate and letting agents is quitting his role as chief executive of Shelter...

Three decades after 25-year-old Suzy Lamplugh disappeared on a house viewing, the charity set up in her name is calling on...

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

Barely a week goes by without an announcement relating to the latest player entering the online agency world and when they...

Property portal Rightmove has revealed its new logo to estate and letting agents ahead of its official launch in December. The portal...

With the number of new homes being built across the UK still significantly below the level needed to meet demand, housebuilders...

A new website has launched with the aim of providing vendors, landlords, buyers and tenants with an easy way of registering...

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

The huge rush to acquire buy-to-let property in the first quarter of the year ahead of the stamp duty change deadline...

OnTheMarket has announced that it now has more than 6,400 estate and letting agency offices listing on its site - a...

For many people buy-to-let continues to look an attractive income investment at a time of low saving rates and stock market...

Shelter - recently concentrating on attacking landlords for the qualities of their homes and letting agents for the size of their...

Who are you? Iain White, Business Consultant and, most importantly, father to 4 boys.  I travel frequently with work so to...

Whether you work from a traditional office, a coffee shop or a bedroom, one thing's for sure is that these days...

The National Association of Estate Agents and the Association of Residential Letting Agents have asked new housing minister Gavin Barwell to...

A fine of £735,000 imposed on an association of estate and letting agents and a local newspaper publisher has been described...

Members of the property industry join the rest of the country in going to the polls today to decide whether the...

With more house-hunters than ever now starting their search for a new home by typically looking online on one of the major...

No Letting Go have won Bronze at the Lettings Agency of the Year 2016 Awards.   They have been accredited with the Bronze...

You may have heard a lot about 'the cloud' in the last few years. In fact, it's become a bit of...

Cost-effective marketing will always be an important part of growing an estate agency business. I'm often asked about the ways in which...

As we have just passed the 6 month half way point of 2016 we thought it would be a good idea...

Who are you? Sarah Neate, Design and Marketing Manager     Who Are Mid West Displays? We make, supply and install window and interior display panels. ...

Sales skills, and the ability to negotiate in particular, have always been a core ingredient for any estate agent – and...

The weather may be saying otherwise, but we're now in June and agents will be extra busy as buyers look to...

It’s nearly June – June! – already. Seriously, where has this year gone? This means summer is nearly upon us, with a...

As we approach another Bank Holiday weekend, estate and letting agents across the country have again been raising thousands of pounds...

A number of estate and letting agents have this week announced key appointments and business expansions.  Estate agency John Shepherd is set...

Zoopla Property Group (ZPG) has today reported a strong period of growth during the six months to the end of March...

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...

The National Association of Estate Agents and Association of Residential Letting Agents say that although there are no conclusive ‘leave’ or...

The former Countrywide head of estate agency Bob Scarff is teaming up with property technology expert Rob Wellstead to create unspecified...

Last time out I spoke about the beginnings of a PropTech revolution, with two major London-based events in the offing over...