Archive

In response to the current coronavirus pandemic, which is having such an impact on all parts of life, including the property...

Estate and lettings agencies that have closed temporarily as a result of the Coronavirus lockdown are to be to exempted from...

Hello and welcome to today’s Conquering Corona, our guide to the latest information to help agents and the rest of the...

Hello: so much has happened since the last Conquering Corona column . Before we get on with it, a reminder to...

Hello - here we are with Friday’s help and advice.  A reminder, if you need it, that we want to share your...

One of Britain’s most outspoken and high profile agents has quit Rightmove in spectacular fashion, using an open letter to the...

Rightmove is offering some of its agents a deferred payment option. An announcement this morning says: "While sales agreed pipelines have strengthened following...

Who are you and what does it say on your business card? My name is Jon Notley and I am the co-founder...

With confirmation that Section 21 will be scrapped, how can agents get ready for life after no-fault evictions? The short answer is...

Who are you and what does it say on your business card? Nick Lyons CEO What is No Letting Go and what does it...

The author of dramatic reform proposals for estate agents has given a clear message to ministers - Get On With It!  Lord...

By now, most letting agents and landlords will have heard about the draft legislation laid in Parliament concerning a mandatory minimum...

Trading Standards says agents must include more “material information” in property details even if this may not be a wholly positive...

Agents are consistently being told that they need to get on board with change. And one could quite easily make the...

The threat of Coronavirus is beginning to make an impact in the world of property. The Cushman & Wakefield agency announced overnight that...

The property management industry is evolving at a rapid pace, thanks almost entirely to the rise in PropTech. Hundreds, if not thousands...

Who are you? Jed Topping, Business Development Executive for Virgin Media How can sales and letting agents work with Virgin Media to earn extra revenue?...

The government has dismissed a request from the NAEA and ARLA Propertymark to review business rates for agency offices on High...

A number of estate agents have recently received phishing emails, fraudulently claiming to be from the main portals and trying to...

Who are you and what does it say on your business card? Joanne (Jo) Tattum. Channel Manager - Property What is Moneypenny and...

At Agents Giving, we work with estate and letting agents and suppliers across the UK to encourage, support and promote your...

  Who are you and what does it say on your business card? Catherine Shinerock - ARO Account Manager What is your ‘company name’...

The ‘on-demand’ economy is reshaping our world. The way we order food, get around, and even access healthcare has changed irreversibly...

The chair of the working group introducing mandatory examinations and qualifications for estate and letting agents says senior politicians will meet...

Here’s a reminder of some news we broke last week - the hugely-respected Phil Spencer starts a regular column for the...

It is possible that agents and their business partners in the conveyancing, mortgage and survey industries could be obliged to have...

The hugely-respected Phil Spencer is to write a regular column for the industry on Estate Agent Today under the auspices of...

Welcome to this week’s charity round-up, where we include a possible kick-start to your fund-raising efforts for 2020. Whatever you’re doing this...

The NAEA and ARLA have written a joint letter to government on the impact of business rates on High Street agency...

The ValPal Network claims its new product allows agents to gather the maximum amount of information from customers using its automated...

Barbers Estate & Letting Agents in Shropshire doing more than most on the industry to go green. It’s teamed up with TerraCycle,...

We are facing a new world in the lettings industry, with the proportion of households in the private rented sector (PRS)...

A property portal says that it’s going to remain free to list for estate and letting agents - and that pledge...

Who are you and what does it say on your business card? Emily Hawthorne, mio Account Manager for the South West of...

After a year dogged by Brexit deadlock, political turmoil, and slow growth, estate agents’ confidence in the property market hit a...

The government introduced the Fifth EU Money Laundering Directive into UK law just before Christmas - and it has a significant implication for...

It's been two years since the SDL Group launched its franchise block management business, SDL Property Partners, the first of its...

It’s one of the most crucial aspects of the homebuying and selling process but is too often bogged down by frustrating...

Who are you and what does it say on your business card? Emma Vigus, Managing Director of mio What is mio and what...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Who are you and what does it say on your business card? My name is Mark Hinkins and I’m a Sales Consultant...

It’s been clear for a while that the additional regulation landlords and agents are facing has helped professionalise the private rental...

No one would argue that unfair fees and practices by rogue landlords is a problem that should be ignored, but the...

Who are you and what does it say on your business card? Michelle O’Brien, mio Account Manager for Home Counties North What is...

In just over two weeks, the UK population will head to the polls for the fourth general election since 2010. Of course,...

As we know, the world’s moving very fast and how we communicate now is drastically different to even 10 years ago....

You don’t need to go far to find news about the UK lettings market. From the banning of tenant fees to...

ESTAS, the national customer service award scheme which recognises estate and letting agents,  conveyancers and mortgage advisors, has now fully launched...

Who are you and what does it say on your business card?  Jason Wilson, mio Account Manager What is mio and what does...

The National Association of Estate Agents and the Association of Residential Letting Agents have issued their manifesto for next month’s General...

The phrase ‘death of the high street’ can be found in nearly any publication in any given week. And for fair...

Who are you and what does it say on your business card? Milton Rodosthenous, Director of Equity and Capital & LetsBid Property.  What...

In recent months, we’ve seen headlines dominated by changes to tenancy rules, government consultations and more than a few scare stories. Landlords...

A service has launched for estate and letting agents to copy and paste a widget into online advertisements free of charge. It...

News broke last weekend of a further online estate agency casualty as letting agent Upad announced on its website that it...

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

The boss of a 15+ branch estate agency group has explained how he thinks regulation could 'ruin' the estate agency industry. Simon...

Raise more money for your charity with help from the industry charity – Agents Giving. At Agents Giving we work with estate and...

Who are you and what does it say on your business card? David Masters – Account Manager for the Midlands What is ‘company...

Halloween is just over three weeks away and while the government prepares for the planned departure from the EU on the...

We know that the tenant fee ban has cost letting agents dearly, with an estimated loss of £300 million paid to...

I want to take the time this week to talk about PropTech startups and how they can often be seen to...

How can estate and letting agents nurture leads who aren't ready to sell or let a property instantly? It's a question many...

The collapse of Thomas Cook, widely seen as failing modernise with the expectations of modern shoppers, is a clear lesson for...

Earlier this year, the Regulation of Property Agents (RoPA) working group announced the initial details of plans for mandatory qualifications and...

A PropTech company is suggesting that property mis-measurements and resulting over-valuations may be the next PPI scandal. The firm - Spec, which...

Two PropTech advocates have launched a podcast series telling agents how to improve their businesses. One of the couple is Mark Worrall,...

The government has issued a revised version of its official How To Buy and How To Sell documents, aimed at consumers...

Professional client account solutions for modern letting agents Letting agents will need to come up with new ways to manage client money...

A new PropTech online platform called BestAgent Property Marketplace is to launch next year following a series of 12 meetings this autumn. It...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Who are you and what does it say on your business card? I’m Tony Strover. On my business card it says...

Technology will drive the lettings and property management industry in the future. There is already a plethora of various software and other...

A new service which launched in June and pledged to provide estate and letting agents with “game changing” access to property...

Recently a number of politicians and charities have been calling for the introduction of rent controls or rent freezes in the...

Who are you and what does it say on your business card? Phil Smith - mio Account manager What is mio and what does...

A Leicestershire estate and lettings agent has expanded after buying Barrow Upon Soar-based Strawberry Lettings and Sales.  Berkley Estate & Letting Agents...

It is now over two months since the introduction of the ban on fees charged to tenants, leaving letting agents with...

Have you asked yourself why technology is so important in letting agency today? Just look around and you will know why. Almost...

Estate and letting agents will for the first time be able to use WhatsApp to respond to leads on a 24/7...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Who are you and what does it say on your business card? Eric Woodhams F.N.A.E.A. mio Account Manager What is mio and what...

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

Sometimes having prior knowledge of a stressful event can be more stressful than the event itself, just look at Brexit for...

The trade headlines may be dominated by a revolution proposed for how agents are regulated, licensed and trained but one thing...

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

Trade organisations including the National Association of Estate Agents have welcomed today’s publication of the report of the Regulation of Property...

The introduction of technology to an industry can be daunting, due to changes in executing daily tasks, and also a fear...

Some of the most radical reforms ever proposed for estate and letting agents are expected to be signed off today by...

  Who are you and what does it say on your business card?             Becky Howes, mio Account Manager What...

 – use technology to build a trusted brand as a people-focused custodian of client money Non-stop regulatory changes in the industry are...

Who are you and what does it say on your business card? That depends on which business card. One says ‘Properganda PR,...

In the second part of my exploration of startups, I talk to a number of people with lived experience of creating...

Increasing legislation and regulation has arguably been the biggest talking point in the private rented sector (PRS) over the last few...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Who are you and what does it say on your business card? I’m Mark Worrall the co-founder of love2move What is love2move and...

You may be right in thinking that Brexit has dominated the thinking of the government in the last three years. However,...

Hello and welcome to the latest edition of Property Jobs Today - the Monday slot where you can catch up with...

Figures released from OnTheMarket this morning suggest that its conversion programme for agents shifting from free deals to paid membership is...

With summer in full swing (will someone tell the weather?) we’re having bumper editions of Agents Do Charity, and this weekend’s is...

A new service which aims to provide estate and letting agents with what it calls “game changing” access to property data...

In recent years, estate and letting agents have been faced with a series of tough challenges to absorb and react to. There...

In today’s crowded property marketplace, the needs of tenants have changed. With a greater emphasis on quality of living, tenants are increasingly...

In a surprising announcement overnight, housing minister Kit Malthouse says he is standing to become the Conservative party leader and next...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Earlier this month we celebrated the 16th annual ESTAS Awards, once again hosted by TV property expert Phil Spencer.  The glittering ceremony...

What a great time to be a letting agent. In decades, never has there been so much change. As you’re well aware,...

The Property Ombudsman says its members must in future disclose referral fees in a bid to make previously-hidden costs open and...

With the Tenant Fee Ban obliterating a key income stream, letting agents should be looking at ways they can increase the...

With a mere matter of weeks until the Tenant Fees Act comes in to effect, I can’t help but wonder just...

Who are you and what does it say on your business card? Jake Gready Managing Director NEXA Bristol What services do you provide? buying - selling...

The Property Ombudsman (TPO) has released its annual report for 2018, showing a 16% rise in the number of complaints made...

The new independent estate and letting agents’ body, the FIA, has unveiled what it calls an exclusive online training platform for...

Estate Agent Today has been given details of the new National Trading Standards Estate and Letting Agents Team - the body...

With Easter now upon us (happy Easter, by the way, and hope you’re enjoying the long weekend, the Easter eggs and...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

It has been a long time coming, but the tenant fees ban, which forbids landlords and letting agents in England from...

Of the hundreds of headaches that come with agent territory, worrying about what’s happening to your calls shouldn’t be one of...

Foxtons and Quintain have both recently made an important decision about their technological innovation, the same decision must also be made...

Campaigning groups like Generation Rent and Shelter like to think they are simultaneously edgy and radical; likewise some think tanks believe...

Many estate and letting agents are receiving more leads through OnTheMarket than through Rightmove, the challenger portal claims - and it...

This article was originally written for City AM in response to an article it published attacking letting agents. See more here.  A...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

A high profile agent has written a robust defence of the industry following a critical article in a business newspaper - but...

It’s time, surely, for government to crackdown not just on rogue agents and landlords but on rogue councils that confuse the...

Last week, the Ministry for Housing, Communities and Local Government announced a number of measures aimed at further tackling homelessness, including...

Competition for landlords will be fiercer than ever this year. Landlords are facing a raft of changes and will likely be...

Who are you? Mikus Opelts, CEO of Giraffe360 What is Giraffe360 and what does it do? Giraffe360 is a unique digital photography subscription service...

Instagram (or, as the younger generation would have it, Insta) is, by any measure, massive.  Only launched in October 2010, it’s a...

Nobody likes change. It makes people feel threatened, undermines their confidence, and makes them worry about the future. But regardless of...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Who are you? I’m the Director of Sales for both the well-known industry leading Today publications and The ValPal Network. Leading publications: Estate...

As an estate agent, you need to be ready to cater for the specific requirements of buyers and sellers, tailoring your...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

Outsourcing. Everyone has an opinion on it and there’s a stigma surrounding it in the lettings industry. But get this…letting agents ARE...

ARPM  Who are you and what does it say on your business card? Simon Duce, Managing Director. What is ARPM and what does it...

The monthly index of house price changes in Britain’s major cities, for many years operated under the Hometrack banner, has been...

If you want an engaging page-turner novel for cold winter evenings, my recommendation is Our House by Louise Candlish, a bestseller...

When it comes to letting a property, it is important that landlords and renters have faith in their agent. The more...

Alongside hundreds of agents and suppliers, I recently attended the Guild of Property Professionals’ annual conference. As ever, it was a great...

A new report from Zoopla claims very nearly a third of buyers want to know the street - or even the...

A survey of 6,000 members of the public and 660 estate and letting agents has revealed some striking findings about how...

Even with 2019 well underway, letting agents need to keep refining their long-term goals and business targets. For agencies with a...

‘I need more power’ - it’s a common request experienced by landlords, letting agents and commercial estate agents across the country. Be...

It’s the word on everyone’s lips: after two and a half years of debate, and months before that leading up to...

Recent years have seen tighter regulation and new legislation hit the lettings industry. Combined with the fee ban, there is no...

It’s safe to say that the majority of agents will be glad to see the end of the past two years....

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

With a new year nearly upon us, it’s always a good idea to be aware of the major events that are...

When renting a property out, letting agents and landlords recognise that it is important to take a deposit from the tenant...

Hard not to mention two major breaking news stories of recent days; one directly affecting the property market and one which...

There is a perfect storm brewing in the lettings market, and as the saying goes, “you can’t change the direction of...

The UK renting demographic is diversifying at a rapid pace. While the current market poses many challenges for traditional letting agents,...

PropTech has been mainstream for a few years now, and as more agents are familiar with the range of products and...

The Deposit Protection Service (The DPS) keeps deposit money safe for letting agents, landlords and renters during the course a tenancy....

The title may be unfamiliar but most agents know by now that in the corridors of Whitehall a working party exists...

The introduction of the Propertymark brand as a ‘consumer friendly’ umbrella name for a series of trade bodies has been a...

Estate and letting agents are being warned not to slow down too early in the run up to Christmas as it...

People now expect a streamlined, digital-first experience from every single service they interact with - and the lettings industry is no...

Who are you and what does it say on your business card? It just says “Agent” for, at the end of the...

1.             Who are you and what do you do? HeyJuno Property is a business dedicated to empowering estate and letting agents throughout...

For any business, regardless of size, age or industry, operating efficiently is fundamental to your success. When faced with challenges like we...

A recent 'red flag alert' report from an insolvency firm warned that the number of real estate businesses defined as being...

Perhaps it’s been our pre-occupation with Brexit, or on the other hand maybe we’re bored with politics, but this year’s Budget...

Given that ‘UK buyers are the most digitally active home hunters’, with HSBC’s Beyond the Bricks report stating that 90% of...

The government has unveiled a new body which, it claims, will raise agency standards. There is a long-standing commitment from the government...

OnTheMarket’s trading figures for the six months to the end of July show, as predicted, losses while the company is building...

A series of leasehold roadshows beginning next month in Manchester aims to throw a spotlight on problems associated with the tenure,...

Google celebrated its 20th birthday last month. Yes, it might be hard to recall a time when it wasn’t integral in...

Hello and welcome to another weekly update on the industry’s good work - and a chance for us to show that...

Who are you and what does it say on your business card? Marco Ferrara, Director of Tili What is Tili and what does...

Landlords and letting agents might feel they’ve taken a bit of a battering from the government in recent years – and...

Any day now we’ll hear the date for the Autumn Budget: it may be delayed to wait for a Brexit deal...

Out and about recently, I got to thinking: how often do I actually have the call for cash anymore? Or, for...

For too long the private rented sector has been complacent towards customer satisfaction. In the changing rental landscape, the smartest letting...

The UK division of US-based estate agency Keller Williams says agents need access to internal training if service levels across the...

The buy-to-let sector, which has been under sustained pressure for a number of years now thanks to tax changes designed to...

When Oakland A’s, a small-market team, stunned the baseball world 16 years ago by transforming itself into world-beaters on a shoestring-budget,...

With all the recent change and upheaval in the rental sector it may be time to consider how letting agencies will...

It’s holiday time: schools have broken up, quite a few estate agents are taking time off, and the MPs are in...

Does your company apply adequate customer due diligence measures when carrying out estate agency work?  Does it establish and maintain appropriate policies...

OnTheMarket has now signed listing agreements with UK estate and letting agents with a total of over 10,000 offices - but...

The General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 - has now become effective and is...

If you’re an estate agent and have a property that is difficult to sell or the homeowner simply needs a fast...

One of three schemes with government backing to offer redress for complaints about estate and letting agents has reignited the debate...

Amid the headline-grabbing political manoeuvring over Brexit, a policy proposal which could have serious ramifications for private landlords, and those who...

A property software guru says he wants PropTech firms to join with him in an ‘open platform’ which would allow smaller...

Renting has long been characterised as a stepping stone onto the housing ladder for the younger generations. But in recent years,...

An insolvency firm claims 153 estate agencies have gone bust in the past year with more than 7,000 “showing signs of...

Who are you and what does it say on your business card? Tom Cummuskey Sales & Marketing Manager … Fast approaching double...

Letting agents are being advised to think seriously about how they can recoup costs to help compensate for the introduction of...

Any letting agent appreciates the effort, dedication, and sometimes heartache, that comes with running a business yet equally knows that when...

Respected industry spokesperson Kristjan Byfield is continuing his fightback against the negative coverage of the agency industry in the mainstream press...

Welcome back to Property Jobs Today - EAT's weekly roundup of all the big moves going on in our industry. If you...

There is a common misconception that the private rented sector (PRS) is entirely made up of young professionals and students. While...

Gone are the days of having to rush back to your office every time you win an instruction to market the...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Recent void statistics have had me wondering how agents can juggle client and consumer demands in the face of the impending...

Who are you and what does it say on your business card? Ben Robinson, Director of Agency Services at Landmark What is Landmark...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

If you want to know whether buy to let, landlords and letting agents will be in the firing line for more...

The final winners’ list for this year’s ESTAS Awards has just been published with the  ‘Best In County’ agents named -...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

In recent months, there’s been a notable move in the rental market towards deposit replacement products in place of traditional security...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

‘Respect’ is the new mantra for politicians: whether it’s about street gang leaders, social media trolls or those on either side...

The Property Redress Scheme - one of the three government-approved redress schemes handling complaints about sales and lettings agents - has...

Who are you and what does it say on your business card? Awais Ahmad - Founder and CEO of Hystreet (I don’t...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

  More details have emerged of the government’s proposals to enhance estate agency regulation, regulate referral fees, offer guides for buyers and...

The government has announced further measures which will, in its words, “professionalise” house buying and the estate agency business. In yet another Sunday...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Neil Cobbold, COO of PayProp, advises letting agents to act now to beat the upcoming letting agent fee ban and discusses...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

One of the most important aspects of running a successful estate or letting agency is being able to generate new business...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Getting your property marketing right is vital, and the starting point is with professional images.  With most buyers browsing the internet for...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

The death of traditional TV – where viewers sit down together to watch shows at defined times – has been much...

Coming into force on May 25, the General Data Protection Regulation (GDPR) - which replaces the Data Protection Act 1998 -...

This week I carry out a question and answer session with one of the most high-profile names in property. Isobel Thomson has...

A new year means new predictions for what’s to come in the letting industry. Sometimes things come to fruition as expected....

A range of factors - including fierce competition under the supplied housing market, rising property prices and political uncertainty – have...

One of the three government-approved redress schemes for estate and letting agents says it’s quitting the sector this year - but...

The Charter for Independent Estate and Letting Agents says Purplebricks is still not complying with a ruling made by the Advertising...

The printing industry is in the midst of a decline as digital products and services displace printed materials, which is why...

It’s probably unwise to write too much about politics these days. The most fanciful predictions turn out to be less wild...

The ESTAS Group has announced that it now accepts Feefo reviews as part of its agency awards process.  The ESTAS Group’s Estate...

In recent years January has become the month of detoxes, fad diets, health kicks such as Dry January and Veganuary, and...

The ESTAS Group has announced record entries for its 2018 estate and letting agents awards.  The national award scheme - which recognises...

Here’s how the LetsBid Property team is helping them do it. A new property platform called LetsBid has launched in the...

New research from the National Association of Estate Agents and the Association of Residential Letting Agents reveals that no fewer than...

We’re delighted to announce that later this month there will be a regular feature each week called Property Jobs Today.  It will...

After the fun and over-indulgence of the festivities, most of us are now back to the world of work. And, with...

A new property portal called Linktosale aims to launch in the UK at the start of March following what appears to...

An online intermediary platform called OpenMoov has been set up which instructs agents on behalf of sellers and tenants - and...

A major industry supplier has reminded estate and letting agents that they have to check their responsibilities and systems ahead of...

The Charter for Independent Estate and Letting Agents has told Estate Agent Today that it WILL formally launch after all, in...

It’s traditional before Christmas to either review the year past or anticipate the one ahead - but I’m intrigued about what...

A new book written by a PropTech expert and assessing the state of the industry has hit the Amazon best sellers’...

PropTech start up OneDome, which supplies online booking and mapping tools, has teamed up with live chat service provider Yomdel in...

Landlords are being urged to step up and ensure that all rented properties and accommodation meet recent laws relating to carbon...

As we hurtle towards the end of 2017, it’s time to reflect on the year that’s just been.   Even better, this property-based...

The housing industry has set out a list of demands in advance of the government’s hotly anticipated Autumn Budget on Wednesday.  Despite...

We recently witnessed the Bank of England's Monetary Policy Committee (MPC) increase the base interest rate for the first time since...

It’s something of an understatement to say it’s been a busy fortnight for the industry in terms of announcements, consultations and...

The man seeking to establish the Charter for Independent Estate and Letting Agents says he is hopeful that the fledgling trade...

Another week, yet more consultations - the agency industry can’t complain about not being asked for its views recently. The latest were on...

The death throes of the Charter for Independent Estate and Letting Agents are continuing. A statement by software entrepreneur Charlie Wright, who...

The Advertising Standards Authority has ruled that two TV advertisements for Purplebricks cannot be shown again in their current form because...

This is a final call for estate and letting agents to have a say on what may be one of the...

As we outlined in our EAT and LAT stories earlier this week, we (Angels Media) are seeking responses from estate and...

The long-running saga of whether independent agents’ group CIELA is ever going to launch appears to be nearing its end game...

Having launched 13 years ago, PayProp, part of Humanstate Group, an international private technology services group, has grown into a leading...

The UK is home to four million leasehold properties in private ownership, according to government figures. The majority of which require...

It used to be so easy. Around 20 years ago there were what we now call full-service estate and letting agencies, and...

The Advertising Standards Authority has confirmed to Estate Agent Today that it is still investigating a complaint lodged against Purplebricks by...

Labour’s shadow housing minister John Healey is reported to be one of a number of prominent front bench opposition spokespeople being...

The Property Ombudsman has taken the unusual step of warning all estate and letting agents to act with caution over fraudulent...

Online review organisation Trustpilot has issued an open letter regarding its Purplebricks reviews. In it, the review company - which is often...

Viewber, the outsourced viewing service, has marked its first anniversary by notching up its 6,500th appointment.  Launched in early September 2016 by...

Some good news is here for landlords and letting agents worried about the energy efficiency rating of their property – the...

Parliament is sitting again and the entire lettings industry is waiting with bated breath for more detail on the government’s proposal...

Hunters’ figures for the six months to the end of June show small rises in income and turnover but a substantial...

ZPG has acquired Ravensworth, a major provider of print and creative marketing services to estate and letting agents.  Ravensworth, based in Northumberland, specialises in...

Giving clients reliable advice when they are buying, selling or letting a home lies at the core of every successful estate...

When a tenant failed to pay any rent after the first month his tenancy last year, the landlord did not expect...

It’s not just the evenings drawing in that marks the approach of autumn - it’s also the return to work of...

Are you protecting your data right? This may sound like the sort of direct warning you get from cold callers or...

Research from the Centre for Economics and Business Research has shown that the cost of the average rental deposit is expected...

Shelter, the campaigning charity that has been hugely critical of private landlords and letting agents in recent years, has now launched...

If you’re a busy estate or letting agent, you’ll find that it can be quite difficult and time-consuming locating the right...

Three agencies have been expelled from membership of The Property Ombudsman for two or more years, after failing to pay awards...

During a week in which fledgling trade group the Charter for Independent Estate and Letting Agents (CIELA) announced that it still...

The fledgling trade body CIELA says it is going to institute a kitemark-style service for all estate agents to be able...

The on-off-on saga of the fledgling trade group for independent agents has taken another twist. The founder of the organisation suggests that...

The controversial website Houser, which made waves when it launched in 2014, has been ordered by the Advertising Standards Authority to...

That the private rental sector has become the government’s whipping boy for housing problems - landlords in particular, letting agents almost...

Purplebricks has released more details of expansion plans to recruit hundreds of additional Local Property Experts. The recruitment drive was launched yesterday...

Estate and letting agents are being urged to prepare for new data protection legislation coming into effect next year - but...

Living next to inconsiderate neighbours can be a nightmare, but letting to bad tenants can prove costly, especially when issues, which...

As an agency business, how much are you spending on professional body memberships? Perhaps it’s time to question how much you...

The fees charged by estate agents receive a lot of coverage in the press - and rarely for positive reasons. Negative...

The Competition Appeal Tribunal has issued its judgement in the case between Agents’ Mutual and the Gascoigne Halman agency - and...

The troubled trade group Charter for Independent Estate and Letting Agents - which has suggested it may not have enough support...

Mark Goddard was the founder and CEO of The Property Software Group (PSG), a property software solutions firm established in 2007,...